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CheckMyTrip – Travel Itinerary 4+

The world's leading travel app, designed for ipad.

  • 4.7 • 4.2K Ratings



CheckMyTrip is your digital travel assistant, bringing you flight information and alerts, travel services and extras to get you smoothly from door to door. And it’s free. Ideal for both business and leisure travelers, CheckMyTrip will help you travel smooth, reduce stress and stay on top of your travel plans. SMART TRIP ITINERARIES - Real-time updates of your flight bookings for FREE, including delays, cancellations and terminal changes plus layover times - View your trip in a master itinerary with all your bookings, including flight and accommodation, both online and off ADDING TRIPS IS EASY 3 simple ways to add and organize your itinerary details. - Forward booking confirmation e-mails to [email protected] - Ask your assistant to import the trip automatically by using your booking reference number - Send the trip details to your assistant to create the trip for you DIGITAL ASSISTANT Your personal travel assistant to help you at every step of your trip. - Flight delay, cancellation, boarding gate notifications - Check-in reminders - 5-day weather forecast - Search and reserve airport transfer and lounge - Recommendations for local activities **IMPORTANT REMINDER** CHECKMYTRIP IS NOT A TRAVEL BOOKING AGENCY We only display information related to the trip details you add to your CheckMyTrip account. To modify, cancel or source additional information about your air, hotel, car, rail, taxi, parking, tour and activity booking, contact the provider directly for assistance. We respect your privacy. Check our privacy policy. By downloading the app, you accept the Terms & Conditions of use. If you have any questions, please contact us by e-mail at [email protected]

Version 208.5.13

User Interface improvements

Ratings and Reviews

4.2K Ratings

More dependable than airlines notification system!

Just took a 2 weeks vacation through Asia (8 flights total, 4 different airlines) and to our delight- this app notifies gate changes, flight delays etc, wayyyyy before the airlines’ own apps or texts or emails (sometimes we get airlines ‘ alerts AFTER the flight has ended). We like it that all of our flights with different airlines info were in one app, so we could keep track. We also like how up-to-date app was with deleting old flight-over different time zones. We tried TripIt app last big, similar trip and didn’t find it helpful since it didn’t notify in a timely manner — so we were reluctant to rely on this CheckMyTrip (recommended by 2 airlines on this trip) but app was free, so we thought why not. We made an excel sheet of all flight information and found we didn’t need to refer to excel at all .

Excellent 2/3 of the time... Update, downgraded to 1 Star

Update.... Still not working as it should. Sent in an email for round trip Air and another email for hotel at the destination and the same hotel upon return to the originating point. Why does it show as 3 separate trips? I now have one trip showing for the hotel outbound, another trip for the round trip air and yet another trip for the return hotel. I only use this app because my travel company uses it but would like to use it exclusively. Until it is fixed, I’ll continue uses Kayak which works all the time. Works great on 2 out of 3 trips I have tried to input. For some reason it won't accept one of the trips on United although another trip that was accepted was United as well. This has the makings of a great app. It has all the pertinent information I need concerning my schedules and I really want to like it but unless it can consistently prove accurate. This is the message I get when trying to input one trip: "8104 - We are unable to find this confirmation number. Please validate your entry and try again or contact us for further information. (8104 [1929])" If this worked, I would easily give it 5 stars. I could be that good. Others had the same problem. Please fix!

Check My Trip

Check My Trip is a great place to store my trip schedules. I’m traveling around the world and in Eurasia right now. I have set up a home base in Siem Reap, Cambodia. So many of my trips start from there. It’s really inexpensive there and a lot of people speak English. I have about 10 trips a year and it was very easy to get mixed up with some trips on Orbitz, some on Priceline, and some just booked directly with the assorted Airlines. Now its all conveniently located in one app. Check My Trip, and it’s so easy. Just email you information from each sight and Check My Trip does all of the rest of the organizing for me. Love it! Now from a very well organized World Traveler. Best Regards, Curt Harmon

App Privacy

The developer, Amadeus , indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Contact Info

Data Linked to You

The following data may be collected and linked to your identity:

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Developer Website
  • App Support
  • Privacy Policy

More By This Developer

Mobile Traveller by Amadeus

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How to Use Trip References and Itinerary Versions

30.6.2020 • knowledge, information.

Booking numbers are generated and stored at Itinerary level. If you want to track quotes and bookings by referencing a Trip, you can use the Trip Prefix  and Trip Sequence functionality, which also supports Itinerary version numbers.

Trip reference numbers can have a Trip Prefix which is optional (for example, TRIP-xxxx), start with any number and are increased automatically by one. Itineraries in all states (Quote, Booking, Amendment, Cancellation) are assigned a version number, which increases with every change. The format of the version number is [Trip Prefix + Trip Sequence number + /version number], for example, TRIP5842/3. 

  • The default Trip Prefix is TRIP
  • The default Trip Sequence is 1000

How to Configure Trip and Itinerary Versions

  • Log into Kaptio Travel and select  Kaptio Travel Settings  from your  App Launcher .
  • ​Click on the Kaptio Settings tab.

trip reference

How to Create a Trip and Itinerary

  • Log into Kaptio Travel and select  Kaptio Travel Sales  from your  App Launcher .
  • ​Click on the Trips  tab.

trip reference

  • Enter a Name for your Trip.
  • Link an Account to your Trip.
  • Leave the reference field blank as it will be generated automatically when you click Save .

trip reference

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Frequently asked questions about KAYAK

How do i find travel deals on kayak.

Simply use one of our travel search engines to scan for prices gathered from hundreds of travel sites. KAYAK’s search results pages have loads of filter options to help you find deals, discover exactly what you’re looking for and make booking seamless. Plus, there’s no extra fee from KAYAK.

What makes KAYAK a great travel app?

On the KAYAK app for iOS and Android you’ll find all the great travel offers found on the website and much more. There are special mobile rates and app only deals that allow you to save even more money. Plus, you can get notifications straight to your phone letting you know when prices for your next trip have dropped. But the KAYAK app is much more than just a travel app. Use the Trips function to manage your travel itinerary and get up to date status alerts on flights, check-in changes and to store your boarding pass. Even if you’re in the middle of nowhere on your travels, you can still access your travel notes via Trips, as no internet connection is required.

How can I use KAYAK to manage my travel bookings?

KAYAK Trips creates a travel itinerary for you that will give you flight status alerts, can be shared with friends and more. Simply forward your booking confirmations to [email protected] or use the KAYAK app and sync your email account to keep all your travel plans organized in one app, even if you didn’t book with KAYAK. You can share your holiday plans with friends and family and also check out your travel stats for past vacations, like how far you’ve traveled, your most popular cities and how many times you’ve traveled around the world. Even if you don’t have signal, don’t worry, as you can access Trips to check out your itineraries whilst on the road. Your data is safe and secure with us and you won’t have to re-enter credit card info when booking future trips. If you want to make changes or cancel bookings, then you should contact the travel provider, which is provided on the booking confirmation.

What are KAYAK Price Alerts?

Instead of manually checking back in on the price of your next flight or stay, let KAYAK do the hard work for you with KAYAK Price Alerts. Once you’ve saved your search, our data will determine how the price will rise or fluctuate over the coming days. You’ll then get a push notification letting you know when’s the perfect time to book.

Search flights , hotels , rental cars , travel guides and more with KAYAK. KAYAK searches hundreds of other travel sites at once to get you the information you need to make the right decisions.

How do I check in?

You can check in online or at the airport.

Online check-in usually opens 24-48 hours before departure and closes a few hours prior to take-off. Please visit the airline's website for details, as policies may differ. 

Most of the time, it's also possible to check in at the airport. However, please keep in mind that some airlines charge extra fees for this option, and you will be required to be there well in advance.

You can check in using the booking reference number found in 'My Bookings' under the 'Check-in' tab. You can also add our check-in service to your trip, and we will handle all your check-ins for you.

Once you have checked in, you will receive your boarding passes. If you checked in online, don't forget to print your boarding passes, or download them on your mobile. 

Adventures Pedia

Adventures Pedia

Home to all information related to Travel, Hotels, Flights, Visa & Passport

E-Ticket vs Itinerary vs Booking Reference – What’s The Difference?

Swati Jaiswal

If you are a routine traveler or are traveling for the first time, knowing online booking systems is very important. This article will focus on the difference between an e-ticket vs. itinerary vs. booking reference for passengers.

The information is valuable for travelers as they ought to be quite confused. Let’s delve into the article and understand each.

A Brief About e-Ticket, Itinerary, and Booking Reference

e-Ticket is a travel document equivalent to any paper ticket. An itinerary is the proposed route of a flight which also includes other relevant information. The PNR or booking reference is one of the airline’s internal identifiers for flight booking in the computer system for travelers.

The e-ticket is basically the document that will be required to show proof of reservation with a specific airline that you are flying with.

With an e-Ticket, you will also receive an e-Ticket number that is the same as any other paper ticket number. It is considered an actual travel document identifier.

e-Ticket numbers are determined only by the airlines and are widely used in conjunction with many airline agencies for keeping track of finances. For the e-ticket, the first three digits of the serial number refer to the airline issuing the ticket. But it will not always refer to the airline you are flying with.

Is An Itinerary Same As An e-Ticket?

Photo by Amir Hanna on Unsplash  

No, an itinerary is not the same as an e-Ticket. An itinerary may contain various information about your flight including the departure time, arrival time, and connecting flights. On the other hand, an e-Ticket is a document that proves you have purchased a ticket and allows you to board the flight.

An itinerary consists of detailed information about your flight and crucial information about your hotel reservation and fares. It also contains travel route confirmation of the travel plans you need for check-in at the airport for boarding the plane.

Keep a check on the details provided by your travel agency so that you know what you have However, even if you are carrying the itinerary, the e-ticket is of great importance, and you may not be allowed to enter the flight if you are not carrying the same. This can be more true for international flights.

What Is The Difference Between e-Ticket and Booking Reference?

The main difference between an e-ticket and a booking reference is that an e-ticket is a travel document equivalent to paper ticket, while a booking reference is an internal identifier used by the airline for tracking flights. An e-ticket includes information about the departing and arriving destinations, flight times, etc.

Now, let us learn about each of these in detail:

What Is An E-Ticket?

The e-ticket is a paperless electronic document widely used by passengers for ticketing in the airline sector. Nowadays, most airlines are using the same method for ticketing purposes. Once a client books his flight using the airline web services or his telephone, the reservation details get stored on the computer.

Now clients can request a hardcopy confirmation sent via postal mail. But this is not required at the check-in desk.

The user is assigned a confirmation number along with the date, flight number, destination location, and departure location in the eTicket. While checking in for the flight, the user just has to present identification along with the eTicket.

Post this, the boarding passes are issued, and the users can check their luggage and then proceed via security toward the gate area. 

According to a mind-blowing survey by the International Air Transport Association , the ultimate authority on all things aviation, a whopping 92 percent of air carriers across the globe were expected to fully embrace e-ticketing by December 2007. 

And, look how far we’ve come now with eTickets in 2023!

The core advantage of e-ticketing is that it reduces booking expenditure by eliminating the requirement of mailing and printing paper documents.

Another advantage is that it also reduces the possibility of important documents being lost in the postal mail or sent to the wrong postal address.

How Can You Buy A Flight Ticket Online?

Buying out a flight ticket is relatively easy. These e-tickets can be bought from travel websites or the official websites of the respective airlines. You need to fill in the section and select the respective flight listed on the page. Next, make the payment.

According to sources , for some tickets, a merchandising revenue of up to 70 % of the total trip prize is not so far-fetched any longer.

For purchasing a flight ticket online, the details like destination, arrival point and time, and the number of people traveling are required, along with personal details.

The passengers are also expected to enter the details with accuracy. The users can have their tickets in no time, and they do not need to reach out to any agent.

Websites or mobile applications do allow flight ticket bookings online. Also, passengers can book tickets online for a specific time without any payment after entering the information in the required section.

How To Check In With An e-Ticket?

To check in with an e-ticket, access your booking on the airline’s app or website. Enter your reservation code and personal details. Follow the prompts to select seats and confirm your flight. At the airport, show your ID and receive a boarding pass at the designated counter or kiosk.

A Detailed Guide To Checking In With An e-Ticket

Now, here’s a detailed step-by-step guide on how to check in with an e-Ticket for first-time travelers:

Step 1: Carry your e-Ticket and a valid ID. If you are required to check in online, make sure to do so within the time window mentioned by the airlines.

Try printing out the validation email or e-ticket you have received before leaving the airport.

Step 2: Make sure to reach the airport on time. For a domestic flight, the time margin is about 75 to 60 minutes, and for an international flight, it ranges from 2 to 3 hours.

So, make sure that you can check within the timeline as there can be unexpected circumstances, and it never hurts anyone if they are a little early.

Step 3: Always look for the self-service check-in kiosks.

Electronic check-in is permitted for international flights if you have a passport and credit card.

Step 4: The screen has a button called “Start,” and you can press it to start the program.

The procedure requires due verification followed by the verification or reservation number entry and then selecting your name by swiping the credit card.

Step 5: If you are flying internationally, scan the passport as required.

Step 6: Now check into your flight as per the instructions.

Step 7: Now, enter your bags to check in. If your bags are heavier than the permitted baggage weight, you can pay the extra fees via your credit card at the self-service kiosk.

Step 8: Select seating arrangements if you want to make any last-minute changes. If you are looking for a seat upgrade, you can also pay an extra amount, depending on the airline.

If you are required to check in online, which most airlines require these days, you can do both step 7 and step 8 within the comfort of your home.

Step 9: Now you should submit your identification at the counter and hand over your luggage to the executive. Checking baggage at the kiosk saves time, but you still have to place baggage at the counter.

How To Read An E-ticket?

To read an E-ticket, open the email or app containing the ticket. Locate key details: event name, date, time, venue, and seat/section information. Present the digital ticket at the venue for scanning. Keep the device charged and ensure clear visibility of the QR code/barcode for easy entry.

We know that reading an e-ticket receipt is difficult, especially if you are doing it for the first time. It has many Hieroglyphics or travel-speak on them.

Many important details are mentioned on the e-ticket from the city, date and time, and most importantly, your e-ticket number.

So, if you’re still confused, we have covered the A-Z of reading an e-Ticket in detail in this article!

Is The E-ticket The Same As A Boarding Pass?

Photo by on Unsplash  

In simple terms, the boarding pass will be the ticket for boarding the plane. The e-Ticket, on the other hand, is generated for booking the flight. The boarding pass is always generated after check-in, either at the counter (check-in) or online.

The major difference between the boarding pass and flight ticket is how you are using them. You can use the e-ticket or flight ticket to check in at the counter and receive your boarding pass. With the help of your boarding pass, you will get access to the flight and airport.

If you do not have a boarding pass, but you do have an eTicket, you won’t be able to board the plane.

What Does ‘Ticketed’ Mean Next To an eTicket?

Ticketed means that you are allotted two important numbers, one is the confirmation number, and the other is the ticket number. As you have a single reservation, you will receive one confirmation number, and everyone requires a ticket number, which is personal.

Once a reservation is bought, the confirmed reservation is placed in the ticketing queue.

With many airlines, it can be seen that reservation gets through ticketed status within a few minutes of purchase.

What Is The Difference Between Confirmed vs. Ticketed on e-Tickets?

“Confirmed” on e-tickets indicates your seat or booking is secured, but the ticket hasn’t been issued yet. “Ticketed” means the booking is finalized, and you have a valid ticket. Until “ticketed,” changes might occur; after, your travel is confirmed.

When Should You Fill Out Your e-Ticket for Dominican Republic?

The Dominican Republic has implemented an online form to be completed by travelers at least 72 hours prior to their arrival in the country . The form can be filled out on the Dominican Republic’s Immigration Department website . Once the traveler has completed the form, they must present it along with their passport and other travel documents to an immigration official upon arriving in the Dominican Republic

Note 📝: The traveler must show their completed form as well as their e-ticket at the immigration office. The form and e-ticket should both be printed out before the traveler arrives in the Dominican Republic.

What Is An Itinerary?

An itinerary for your flight is the proposed route for your flight. This includes the airports you will be departing from, details of connecting flights, airports you will arrive at, dates, times, and other important information related to your flight.

Are you confused about what an itinerary number is and how to find it? Read this article to know more!

Why Is An Itinerary Important?

Many embassies look for mandatory proof of reservation when any traveler applies for a visa. This is very much required to confirm the dates of traveling and the duration as claimed by you in the application form. An itinerary can help in this case.

Here you may argue that in any case, you may book your flight and then inform the embassy of the documents. You should know that this is not the right way or as simple. This is because flight tickets always come with high costs, and dates are also fixed.

Now you can also imagine the scenario for the visa approval process can take much longer than expected by you, and worse, you do not receive the due approval before your due departure date.

You can do much about the flight tickets and can end up losing your money unnecessarily.

To avoid this repercussion, it is suggested that you should opt for the reserved flight itinerary for your visa application.

Have you also confused “passport number” and “passport book number” with each other? Read this article to know the difference between the two.

What Are The Different Types of Flight Itinerary Available?

There are several types of itineraries based on the proposed route of your flight and traveler information. Some of these include one-way itineraries, multi-city itineraries, round-trip itineraries, multi-traveler itineraries, etc. The most common type of flight itinerary is the one-way itinerary.

Now, let us look at each of these in detail:

  • One-way Itinerary: Inclusive of flights between two countries or cities.
  • Round Trip Itinerary: Flight from one destination to another and then back to the original destination. For example, India to New York and back to India.
  • Multiple City Itinerary: It includes more than two flights. For example, London-Athens-Santorini-London.
  • Group Traveler Itinerary: These flight itineraries are created for more than one passenger.
  • Multiple Traveler Itinerary: Flights boarding from more than one airport while traveling on the same trip. For example, Paris to London by British Airways and then London to Paris by Air France.

What Does A Travel Itinerary Include?

A travel Itinerary includes various important information, some of which include (but are not limited to):

  • Passenger names as mentioned in their passports.
  • Route names and Bus numbers
  • Traveler program
  • Amount paid for the tickets and any confirmations or receipts you received.

What’s The Difference Between A Flight Itinerary and a Travel Itinerary?

The major difference between a travel and a flight itinerary is the information they contain. The travel itinerary not only includes your flight details but also other details such as routes, passenger names, bus numbers, etc, while a flight itinerary covers all the important details about the flight.

Are An Itinerary and Boarding Pass The Same?

No, an itinerary and a boarding pass are not the same. An itinerary is a detailed plan of your travel schedule, including flights, accommodations, and activities. A boarding pass is a document issued by the airline that allows you to board a specific flight on a specific date and time.

The travel itinerary never serves as the boarding pass. The travel itinerary is a confirmation of the booking with the flight details. Here, you must perform the check-in to obtain the boarding pass to board the flight. Checking it online allows you to print the boarding pass.

What is a Booking Reference?

Booking Reference or Record Locator , commonly called PNR, is one of the airline’s internal identifiers for flight booking in the computer system for travelers. The Booking Number is created automatically by the computer system of the airline. PNR number is never generated by the GDS or travel agent.

If your flight has a layover in between or involves different airlines, you can be allotted different PNRs because of different carriers for usage within your system.

Instead of the term booking reference mostly in the travel industry, you can hear PNR, i.e., Passenger Name Record.

What is a PNR number?

A PNR number refers to the record in the CRS or Computer Reservation System database that comprises the traveler’s itinerary. It is the six-digit alpha-numeric or seven-digit numeric code that helps the airline staff to access all the passenger and booking information in one place.

Is The Booking Reference The Same As The Confirmation Number?

The Booking reference or PNR number or Record locator is the reservation number for the trip being booked via any travel agency and is different from the confirmation code. The confirmation code is required for the passenger to check in on their respective flights. These are two different things.

What Is The Confirmation Number?

A confirmation number refers to the alphanumeric code to document and identify the booking. The confirmation number is assigned to any specific airline ticket when the traveler makes his reservation. For booking a flight, the passenger always receives a flight confirmation number; it appears on the boarding pass.

It may also appear on ticket receipts or extras like baggage fees. It also serves as the reference number while contacting the airline or even checking in the flight.

Note 📝: Travelers flying with different airlines will receive different confirmation numbers for their flights unless all of them are using the same reservation system.

What Does A Booking Reference Look Like? Where Is It?

On an e-Ticket, you can check your Booking reference number in front of the “Booking Reference” Field. On your ticket or coupon, the PNR number or booking reference is stated as six alphanumeric characters printed on the right side of your e-ticket.

Here’s a video to help you retrieve your booking reference:

We hope that now you are aware of the difference between e-Ticket vs. Itinerary vs. Booking Reference. Reading through airline terminology can be difficult but it is never an impossible task.

Now that you are at the end of it, we hope you have gained the clarity you were looking for.

If you have any unresolved questions, do let us know in the comments and we will get right back to you!

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Swati Jaiswal

Swati Jaiswal is a dedicated traveler and an even dedicated individual who specializes in travel, digital marketing, & health and fitness niches. Passport stamps and coffee stains are her badges of honor.

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Travel Industry Blog

Travel technology for dummies: what is a booking reference or pnr.

  • 11. April 2017
  • crs , gds , pnr , travel technology for dummies

Picture of Michael Strauss

What is a booking reference or PNR? A booking reference, also referred to as a PNR or Record Locator, is the airline’s internal identifier for your flight booking within their computer system. It is generated by the airline’s computer system, not by the travel agent or GDS. If your flights involve different airlines, there are often separate PNRs for each carrier for use within their respective systems, but you may be given only the ticketing airline’s PNR.

Instead of the term “booking reference”, most times in the travel industry your hear Passenger Name Record – hence PNR. Per definition, in the airline and travel industry, a PNR is a (passenger name) record in the database of a Computer Reservation System (CRS*) that contains the itinerary of a passenger. So what is an itinerary? A travel itinerary is a schedule of events relating to planned travel, generally including destinations to be visited at specified times and means of transportation.

Blog Series: Travel Technology for Dummies

  • What Is Full Content?
  • What Is a Booking Reference or PNR?
  • What Is Overbooking?
  • What Is a Passenger Service System (PSS)?
  • What Are Booking, Waitlists, Tickets, Codeshare & Interlining?
  • What Are Active and Passive Segments?
  • What Are Incentives, Commissions & Overrides?
  • What Is a ‘Married Segment’?
  • Blockchain in Travel: All You Need to Know – for Now
  • What Is the Difference Between Fares, Rates and Tariffs?
  • What Is NDC?
  • What Is Continuous Pricing?
  • What Is Direct vs. Indirect Distribution?

Everything at a Glance: the Super PNR

Now the question is: What is the difference between an itinerary and a PNR? PNR is the technical term for some or all parts (sometimes referred to as segments*) of an itinerary. In other words, an itinerary can have several PNRs. PNRs can consist of one or more segments. A PNR can be booked in one or more reservation systems (CRS) via various distribution channels (e.g. Global Distribution Systems – GDS). In order to be able to access these various PNRs in different systems, from time to time a Super PNR (sometimes also referred to as master itinerary) becomes necessary. A Super PNR is similar to a PNR, however, it can contain multiple PNRs which belong to the same trip.

Example: You fly from Europe/Asia to New York and further on to Orlando. While there are airlines which fly both legs (a leg is one flight from one departure airport to one arrival airport), most likely the most cost-efficient way would be to use a low-cost carrier (LCC) to fly domestic within the United States. In such a case, the flight from Europe/Asia to New York would be booked on a traditional carrier through a GDS, and the domestic flight directly with such LCC. Car rental could be added through another provider as well as accommodation through e.g. Airbnb. A PNR is booked in each of the respective systems with all of these PNRs belonging to the same itinerary. In this example, a Super PNR (e.g. SPNR01) would be created, which consists of e.g. EMEA01, DOME01, CAR001 and HOTEL1.

Sometimes even for the same segment of a booking, different PNRs will be created: e.g. when items are booked through one system (which could be a GDS) and stored in another system – a CRS. This is sometimes referred to as a carrier PNR. Even a simple return flight booking can have two or more PNRs: the GDS PNR and the carrier PNR (the one of the CRS). Now, if interline is added to the mix, which means a code share and thus a different operating carrier (e.g. booked on Lufthansa but actually flown on United), there might even be several PNRs in different CRSs for the same leg (the operating carrier PNR).

As you can see, there are a number of PNRs and it can be tough to keep the overview. Hence the above-mentioned Super PNR: basically a record consisting of all the different PNRs in order to find the respective booking in the respective system that belongs to the itinerary.

How Often Do PNRs Get Recycled?

The number of classical PNRs (not modern Super PNRs) with six digits is obviously not endless and thus PNRs need to be recycled. If you are lucky, you may win the lottery or get the same PNR number again after a few years (I would actually opt for the 1st option). The question is: How long until a PNR is refurbished? A booking reference is 6 character alphanumeric (36), so there are 36^6 = 2.18 billion possible combinations. The odds of winning the so far biggest lottery jackpot of $1.5 billion on January 13, 2016 were much higher than receiving the same PNR number twice: 175 million to one. Still, in 2016, according to IATA, 3.6 billion passengers (PAX) traveled. Flights can be booked 12 months in advance with a ticket being valid for up to 12 months after the first flight – so to be safe, PNRs may not be recycled within 24 months. These numbers would suggest that there are already not enough PNRs for the number of PAX. The answer to this problem lies in the fact that PNRs are system-specific. Two airlines can have PNRs of 123ABC with no risk of confusion. In order to get a unique trip identifier, the combination of system/airline code and PNR is needed. Even the largest airlines carry less than 150 million passengers per year (in 2015: American: 146 M, Southwest: 144 M, Delta: 136 M) and not all airlines are hosted by the same PSS, which provides enough room for unique identifiers before PNRs need to be recycled.

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*some definitions.

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This Post Has 17 Comments

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Dear Lena, the Booking Code is unique for the time being until it is recycled .. which is probably every 2 years. This is more or less what you can do with a 6 digit code limited to around 26 characters of the alphabet. Thanks, Michael

Hi Michael. The question is if the Booking Code unique is. In which cases it isn’t?

Thank you, Christopher. This is very interesting. My readers as well as I are very blesse to have such knowledgeable people in our community who share their knowledge.

On allocation of Record Locators (RLOCs) and their reuse.

The actual possible number of RLOCs is rather less than the possible permutations. For Amadeus, the first character of the RLOC is only chosen from only about 10 characters. Also, I was working for an airline where we wanted to make sure that the returned RLOC did not contain words that would not be safe for work. Since I was the person tasked with this, my emails contained a lot of words that would not be normal in a corporate environment. Needless to say, in house security came to pay a visit. “Algorithms” for allocation of RLOCs really are not published. It is internal to the reservation systems. And they don’t necessarily get allocated in any sequence. Again, taking the Amadeus PSS, the reuse of RLOCs can happen pretty quickly. RLOCs are released just after the last “segment” has been flown. It is a bit more convoluted than that, but it is quite possible for an RLOC to be reallocated within a day or so of a PNR expiring. In an airline that uses tickets, the original RLOC is stored with the ticket, but since that RLOC may have been reused, the actual domain key for PNR is a concatenation of the airline code, RLOC, and PNR creation date.

Dear Martin,

An airline ticket used to be either a paper ticket, which contained either coupons or vouchers or an electronic ticket (commonly referred to as an e-ticket). Since 2008 IATA airlines no longer issue paper tickets, hence today we basically refer to an e-ticket.

I hope this helps. BTW, the Wikipedia entry in this case is pretty accurate and shows some good pictures of previous coupons/papertickets in case you are interested:

Thanks, Michael

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All the travel info you need, in one place

Category: CheckMyTrip

What’s new in the checkmytrip app.

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With the latest app release, we are making your trips easier with some major improvements and a new feature – a digital assistant to help you with trip alerts and services at every step of your trip.

What's new?

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Updated trip display

We’ve improved how your trips are displayed, making it easier to find quickly the information while on the go.

No more passwords

Sign up and log in with an email sent to your email, so you can forget your password, forever.

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New feature: a digital travel assistant

We’ve added a digital assistant that can help you along your trips. You can ask the assistant to send you the weather forecast, or help you book travel extras, such as airport transfer, lounge, or a sightseeing tour for your trip.

To get started, open the chat with your assistant and type your question.

The assistant can help you add your trips – simply follow the instructions to import your trip with a booking number or your flight details. If you prefer, you can also forward your booking reservation to [email protected] and we will automatically add the trip for you.

CheckMyTrip will be available via app only

Our mission is to help you stress less during your trips, by having all the trip information in one place. That’s why we’ve decided to focus on improving your experience in the app and with our new release CheckMyTrip will no longer be available on the web.

Why should I use the app?

  • Receive real-time notifications about your trip
  • See your full trip itinerary, even if you don’t have access to the internet
  • Access a virtual travel assistant to help you along your journey

Can I provide feedback about the new app?

Yes, please! You can send us your comments at [email protected]

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Find an airport transfer in CheckMyTrip

CheckMyTrip transfers

You can now book transfer service in  CheckMyTrip  and enjoy a stress-free and comfortable ride to or from the airport.  We work with partners worldwide – your driver will be on time to pick you up at the booked time and address wherever you are. 

Meet & greet   Your driver will pick you up at your airport arrival gate, with a sign showing your name. 

Flight tracking   Your driver will verify your flight arrival time and adjust the pick-up time in case of changes to the flight schedule, so you don’t have to worry about waiting. 

Price guaranteed, no surprises   The price is guaranteed, regardless of route or traffic conditions. 

How to book your airport transfer 

  • Go to “Transfers” tab in CheckMyTrip 
  • Select the from / to destinations  
  • Pick your preferred transfer 
  • After completing the payment, the transfer company will issue a confirmation voucher and send it to your e-mail address once the reservation is completed. 

Note that the cancellation policies are managed directly by your transfer provider, and you can verify the cancellation rules in the terms and conditions section.  Following your booking, all communication about your transfer takes place via email. If you want to make a change or have a question, please contact our partner suppliers directly. 

The feature is available in our latest release on iOS & Android.

Try it now.

My flight has been canceled. What should I do?

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Whether you’re flying for work or leisure, getting to your destination on time is something most travelers take for granted. However, severe weather, airport construction and security issues make trip disruptions more common than you may think.

Here’s what you need to know when flight delays or cancellations threaten to ruin your vacation.

Stay alert for flight notifications

Late flight departures can have ripple effects on connecting flights or cruise ship embarkations, so sign up for airline alerts when you purchase a ticket. The DOT requires that airlines notify passengers of any schedule changes, such as those being made as a result of COVID-19 concerns, on their websites and telephone reservation systems within seven days of departure.

On your travel day, check your flight status online using the airline’s app or a third-party app like CheckMyTrip . Delays of 30 minutes or longer will show on the airport’s flight status displays, but CheckMyTrip sends real-time alerts sooner. When coping with a flight disruption, timing is everything.

CheckMyTrip flight notifications

Changing the flight – be aware of your options

Once a flight is canceled, most traveler’s first priority should, of course, be to sort out their travel needs . Cancellations may come weeks in advance or last-minute, just before travel. But the need to either cancel or re-arrange is the same. It is a good idea to act quickly, don’t just wait for the airline to contact you or sort it out.

Some things to bear in mind:

  • If a flight is canceled, you will always be entitled to a refund if you don’t fly . Especially if the flight is some time away, this may be the easiest solution. Just rebook another flight and follow up with the airline for cancellation.
  • Airlines will almost always offer an alternative flight or flights . There is legislation for this in some regions, but most full-service airlines will, in any case, offer an alternative. It pays to check schedules and to contact the airline here. Each airline differs in its policy, but many will let you change to another day, or sometimes up to a year in the future with more flexible policies than when you first booked.

Connecting flights – one or separate tickets?

Cancellations that occur during a trip or involve later connecting flights are, of course, more problematic. If you have onward flights affected by the cancelation, the outcome depends on whether the flights are booked together. If they are ticketed on the same reservations (even if not operated by the same airlines), then the airlines have the responsibility to re-arrange connecting fights.

However, if the flights have been booked separately, then you can be stuck. Airlines are not obligated to offer a different connecting flight if you booked this separately. This is usually the case even if the flights are with the same airline, although it is worth talking to the airline in these cases as it may help. Also, remember that you may have more flexibility to change the canceled flight than you are first offered by the airline; moving it earlier could help you in this situation.

Rights to compensation

Airlines have obligations both to assist passengers with canceled flights and, in some cases, to offer additional compensation. But this differs between countries. In some countries, such as China, little will be offered.

Internationally, this is governed by the Montreal Convention (covering 120 countries). This requires airlines to cover costs associated with cancellations, apart from in situations classed as extraordinary or outside airline control.

European regulations (EU Regulation 261/2004) go further for EU airlines or non-EU airlines departing from an EU country. As well as requiring the airline to re-arrange flights and pay for disruption, this mandates additional compensation to be paid for both delays and cancellations.

To be eligible for up to €600 in compensation (€250 to €600 depending on flight length), the notification from the airline must have been made less than 14 days before departure.

Canada  is another country that has enhanced regulations for cancellations. The compensation depends on the airlines’ size and the total delay incurred, up to C$1,000 maximum.

Covered by travel insurance

As a final comment, remember that travel insurance may offer additional cover. Most travel insurance will first refer to the airline in the event of flight cancellation. But many insurance policies will offer cover, often as an enhanced level of cover to a standard policy, that provides cover in the event of travel disruption.

Sources: Simple Flying , New York Times

CheckMyTrip, stay on top of your travel plans

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Your travel app bringing you all the travel info you need in one place. Smart travel itinerary, flight status, alerts and travel services to get you smoothly from door to door.

Ideal for both business and leisure travelers, CheckMyTrip will help you travel smooth, reduce stress and stay on top of your travel plans.

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• Real-time updates of your flight bookings for FREE, including delays, cancellations and terminal changes plus layover times

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• Direct access to many airline check-in systems and seat maps

• Easy sync to your calendar app, shareable with family and friends

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3 simple ways to add and organize your itinerary details

• Forward booking confirmation e-mails to [email protected]

• Use your booking reference numbe r to import your trip automatically

• Enter the trip information manually

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• 5-day weather forecast for every leg of your journey

• Search and reserve transfers, car rental and parking options

• Claim flight compensation quickly for delays and cancellation

• Book activities at destination

• Discover nearby attractions

Download CheckMyTrip now

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Watch CBS News

More than 1,000 people die at hajj pilgrimage 2024 amid extreme heat in Saudi Arabia, AFP reports

Updated on: June 20, 2024 / 11:11 AM EDT / CBS/AFP

Riyadh  — The death toll from this year's hajj has exceeded 1,000, an AFP tally said on Thursday, more than half of them unregistered worshippers who performed the pilgrimage in extreme heat in Saudi Arabia. The new deaths reported Thursday included 58 from Egypt , according to an Arab diplomat who provided a breakdown showing that of 658 total dead from that country, 630 were unregistered.

All told around 10 countries have reported 1,081 deaths during the annual pilgrimage, one of the five pillars of Islam which all Muslims with the means must complete at least once. The figures have come via official statements or from diplomats working on their countries' responses.

The hajj, whose timing is determined by the lunar Islamic calendar, fell again this year during the oven-like Saudi summer.

Hajj pilgrimage in Mecca

The national meteorological center reported a high of 51.8 degrees Celsius (125 degrees Fahrenheit) earlier this week at the Grand Mosque in Mecca. Egyptian officials reached by CBS News would not confirm the figures stated by the AFP, but dozens of videos posted on social media in recent days showed bodies laying on the streets around the Grand Mosque.

Jordan's Foreign Ministry released a statement via social media on Thursday confirming the deaths of 68 nationals who had traveled to Saudi Arabia for the hajj, adding that 16 others remained missing. The ministry said many of those who had died were being buried in Mecca per the wishes of their families.

According to a Saudi study published last month, temperatures in the area are rising 0.4 degrees Celsius, or just less than one degree Fahrenheit, each decade.

Every year, tens of thousands of pilgrims attempt to perform the hajj through irregular channels as they cannot afford the often costly official permits. Saudi authorities reported clearing hundreds of thousands of unregistered pilgrims from Mecca earlier this month, but it appears many still participated in the main rites which began last Friday.

This group was more vulnerable to the heat because, without official permits, they could not access air-conditioned spaces provided by Saudi authorities for the 1.8 million authorized pilgrims to cool down after hours of walking and praying outside.

"People were tired after being chased by security forces before Arafat day. They were exhausted," one Arab diplomat told AFP on Thursday, referring to Saturday's day-long outdoor prayers that marked the hajj's climax.


The diplomat said the principal cause of death among Egyptian pilgrims was the heat, which triggered complications related to high blood pressure and other issues.

In addition to Egypt, fatalities have also been confirmed to AFP by Malaysia, Pakistan, India, Jordan, Indonesia, Iran, Senegal, Tunisia and Iraq's autonomous Kurdistan region, though in many cases authorities have not specified the cause.

Friends and family members have been searching for pilgrims who are still missing.

On Wednesday they scoured hospitals and pleaded online for news, fearing the worst during the scorching temperatures.

Saudi Arabia has not provided information on fatalities, though it reported more than 2,700 cases of "heat exhaustion" on Sunday alone.

  • Climate Change
  • Saudi Arabia
  • Global warming

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He ghosted his girlfriend on a ride to the airport. Then she sued him.

A New Zealand tribunal dismissed her case. But it raises a debate: Who gets a ride to the airport?

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She thought they had a deal. He was nowhere to be found.

A New Zealand woman took her boyfriend to small claims court over a broken promise to drive her to the airport and watch her dogs during her trip, arguing that the agreement represented an oral contract.

According to an order released by the New Zealand Disputes Tribunal this week, the woman had asked her boyfriend of six and a half years to watch her two dogs at her house while she traveled to see a concert. While he may have been guilty of being a jerk, he was ultimately not held responsible for financial damages tied to her missed travel.

He’d allegedly agreed, not only to the pet sitting, but also to take her to the airport . But on the morning of her flight, her beloved could not be reached. Worse, he didn’t show. She missed her flight, but salvaged the trip. After taking her vacation, she took him to the tribunal, a “quicker, cheaper and less formal than court,” its website reads.

You can use the Tribunal to settle small claims up to $30,000 over issues like car or bike accidents, hating your neighbor’s fence or chasing down debts. There are no lawyers or judges; instead, parties show up to hearings and a so-called “referee” helps parties settle disputes, or the referee settles it for them. The outcome is legally binding.

The woman sought compensation for the financial losses from her boyfriend breaching their contract. She’d had to pay for another flight, plus an airport shuttle and a dog kennel. Another slight: He never reimbursed her for a ferry ticket for another vacation, and she wanted that repayment, too.

The order was recently released, according to NBC News , and does not reveal either party’s names, or when the failed airport ride took place. The tribunal concluded its findings in March. The referee, identified in the order as “Ms Cowie DTR,” dismissed the claim.

“There are many examples of friends who have let their friend down, however, the courts have maintained that it is a nonrecoverable loss unless the promise went beyond being a favour between friends and become a promise that they intend to be bound by,” she wrote.

For an agreement to be “enforceable,” there needed to be proof of “an intention to create a legally binding relationship.”

The airport ride case didn’t seem to have that, only basic promises you’d find in a typical romantic relationship.

What would happen in a U.S. court?

Attorney Steven Krieger , who runs a civil litigation firm in Arlington, Va., said the ghosted woman wouldn’t likely have a case in the United States, either.

“In my opinion, this is just an unenforceable promise — and probably not great for the relationship … but I don’t think she can win in the court for monetary compensation,” he said.

A key component missing from her case, Krieger said, is a legal concept called “consideration,” meaning both sides get something of value from the arrangement.

While the woman claimed the boyfriend had enjoyed staying at her house in the past, she hadn’t made a deal with him based on his previous or desired use of her home. It was not a contract to perform a service (watching her dogs and taking her to the airport) or for compensation (using her house), but rather a promise that he’d help her out of a bind.

“Generally promises without anything else are not enforceable,” Krieger said.

It may not have been a slight worthy of pressing charges, it was a crime against etiquette.

“She’s standing there expectantly smiling for 5, 10, 15, 20 minutes, an hour and still no boyfriend … that is completely unacceptable for sure,” said Thomas P. Farley, an etiquette expert also known as Mister Manners .

Who should you take to the airport?

Farley says etiquette doesn’t dictate that you must take your romantic partner to the airport or watch their pets, but ghosting is never the answer.

“If, say, a work commitment had come up that he couldn’t get out of and he had to beg off picking her up from the airport, I would certainly have notified her,” he said.

Nick Leighton, a two-time Emmy-winning talk-show host and co-host of the podcast “ Were You Raised By Wolves? ” agreed.

“From the etiquette lens, we want to honor our commitments,” he said. “And whenever we need to break a commitment, good etiquette says that we let the person know as soon as possible, we apologize profusely for all the inconvenience that we’re going to cause, and we try to make it up to them if that’s possible.”

While Farley called the entire situation — from the initial ghosting to the taking the issue to a tribunal “absurd,” he did say it points to a larger question: Who deserves a ride to the airport?

“Nobody deserves anything,” Leighton said, but taking someone to the airport is “the ultimate kindness.”

Farley says it depends on the size of the airport and your relationship with the person riding shotgun. Is it a friend or an acquaintance?

“If you have a vehicle and your airport is small enough … I think it’s a really nice gesture,” he said.

For parents, grandparents or people who need help with technology or mobility, you should pick them up or arrange a ride for them.

What about loved ones landing at a chaotic major metropolitan airport who are fully capable of hailing cabs or arranging Ubers? “I think is a really lovely and romantic gesture to do, but does etiquette dictate that you must? No,” Farley said.

If you’re not in the position to take someone to the airport, or just don’t want to, Leighton added, just say no in the first place.

“The idea of setting boundaries and being polite is totally compatible,” he said. “Etiquette does not require you to say yes to everything.”

To save you some heartache, look for a romantic partner that shares your belief on the issue.

“If you need an airport pickup relationship … you need to find a person that matches your style,” Leighton said.

More on air travel

Leave flying to the pros: Think you could land a plane in an emergency? Experts say you’re wrong . Here’s what you should actually do if something goes awry during a flight .

Pet peeves: Why do “gate lice” line up early for a flight ? Psychologists explained for us. Another move that annoys airline workers: abusing the flight attendant call button . For more on how to behave on a flight, check out our 52 definitive rules of flying .

Plane mess: Stories about extremely disgusting airplanes have been grossing out travelers. The question of plane cleanups became the subject of a recent debate after a flight attendant allegedly told a pregnant passenger to pick up the popcorn spilled by her toddler.

Frequent flying: Airline status isn’t what it used to be, but at least there are some good movies and TV shows to watch in the air. And somewhere out there, experts are trying to make airline food taste good.

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American Airlines CEO fired top exec after controversial ‘modern retailing’ strategy infuriated corporate clients

Robert Isom

American Airlines Group Inc. dismissed its commercial chief in the wake of a critical review from Bain & Co. that found its new marketing strategy was alienating corporate clients, according to a person familiar with the matter. 

Chief Executive Officer Robert Isom fired veteran executive Vasu Raja in recent days after receiving feedback in the report, which American commissioned from the consulting firm. It revealed concerns by travel advisers over a recent shift in the airline’s sales approach, which contributed to lagging revenue over the past few quarters, said the person, who asked not to be identified discussing internal matters.

Raja could not be reached for comment. American announced his departure late Tuesday as the carrier slashed its outlook for profit and a key revenue measure, sending its stock plunging the next day the most in almost four years. The shares rose 0.5% Thursday to $11.67 as of 9:35 a.m. in New York. 

The unwelcome drama is the first major crisis encountered by Isom, who became CEO in early 2022. It also marks a setback in his plans to grow revenue as the airline tries to undo self-inflicted damage and bring back high-spending business travelers.

“They’re not going to be able to turn it around in three months — that’s for sure,” Helane Becker, a TD Cowen analyst, said in an interview on Bloomberg Television. “It will take at least 18 months to two years to turn things around, and even then it might take longer.”

The new system the CCO had overseen, dubbed “modern retailing,” sought to push customers away from booking agencies in favor of buying directly through American’s website or app. The airline’s sales department was cut back as part of the switch. 

But the shift angered some corporate clients and travel management firms, including claims that its technology wasn’t sufficiently developed. Raja had acknowledged recently that its growth in vital managed corporate travel volumes was trailing that at rivals United Airlines Holdings Inc. and Delta Air Lines Inc.Play Video

American compounded its error, industry officials have said, by having previously declined requests from its longtime customers to slow down deployment of the system. 

“Modern retailing is the future of airline distribution,” American’s CEO said Wednesday at an industry conference. “But we moved faster than we should have and we didn’t execute well.” 

Isom pledged to “modify” its strategy going forward, saying the airline needs to make sure “no customer is made worse off from the changes that we make.” 

One of the first things American is putting on hold: a plan to limit AAdvantage miles and loyalty points for trips bought directly from the carrier or its airline partners, or through agencies that gained preferred status based on certain criteria, including the amount of bookings they made through the system by certain deadlines. That move, which was set to start next week, had particularly rankled travel managers. 

“That’s off,” Isom declared Wednesday.

‘Extremely Aggressive’

The airline’s plan “was extremely aggressive,” Zane Kerby, CEO and president of the American Society of Travel Advisors, said in an interview. “That came as a real shock earlier this year. We are certainly happy that they’ve made this about face.”

American pulled about 40% of its fare content last year from customers using legacy distribution systems, removing the lowest-priced tickets and forcing corporate customers to pay higher fares, Kerby said. His organization, which  calls itself  the world’s leading association of travel professionals, raised concerns over the system with US Transportation Secretary Pete Buttigieg in a meeting earlier this month.

“American clearly has corporate demand issues that require addressing,” Jamie Baker, a JP Morgan analyst, said in a note as he cut his price target for the shares. “Corporate damage can be undone over time, and we’ve been saying that from the outset of American’s strategy. How aggressively American chooses to pivot and how long the process takes is unclear.”

Isom on Wednesday acknowledged that Raja’s departure was a necessary part of the process.

“In some cases we need to reset,” Isom said. “In this case we do.”

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