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CheapOair.com, OneTravel.com Owner To Pay $2.6M Following AG Investigation

Abraham jewett  |  march 21, 2022, category: legal news.

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Fareportal OneTravel, CheapOair Investigation Overview: 

• Who: Fareportal Inc. will pay $2.6 million to the State of New York following an investigation by New York Attorney General Letitia James. 
• Why: James determined Fareportal used deceptive marketing practices to get consumers to complete travel-related purchases on websites such as OneTravel.com and CheapOair.com.
• Where: The investigation was conducted by New York’s attorney general.

The owner of travel websites OneTravel.com and CheapOair.com will pay $2.6 million to the State of New York following an investigation into its marketing practices by the state attorney general. 

The investigation determined online travel agency Fareportal Inc. misled consumers by using deceptive marketing tactics that gave them the false belief that hotel reservations and airline tickets were quickly selling out. 

New York Attorney General Letitia James revealed the findings in a report filed on Mar. 10 in which she determined Fareportal’s marketing tactics created a “false sense of urgency” meant to get consumers to complete a purchase. 

“Fareportal included a number of misleading messages on its online platforms that indicated that the supply of airline tickets was limited at a particular price regardless of the actual number of airline tickets that were available,” James said. 

To create a sense of urgency, James says Fareportal would add a “misleading message related to the available supply of tickets for the top two flights returned from a search.” 

Fareportal Misleads Consumers About Available Tickets 

The amount of tickets Fareportal would say were left would depend on how many a consumer had searched for with the company claiming there was only one more than what they needed at that offered price.

“The messages conveyed the false impression that the listed tickets could sell out at that price at any moment,” James said. 

Fareportal would use similar misleading messaging as it pertained to hotel room availability on some of its other online platforms as well, according to James. 

In addition to the deceptive marketing tactics, James found Fareportal had been profiting off of service fees added to the price of a ticket at the time of purchase that was later canceled. James noted that these service fees would “ordinarily be refunded” in the event the ticket was ultimately canceled. 

“In the years 2017 through 2019, Fareportal averaged over $5 million in annual revenues from such cancellation fees,” James said. 

Per the agreement, Fareportal will also be required to ensure all the messages it relays to consumers about product availability are based on accurate date and use accurate comparison prices when offering discounts. 

A separate class action lawsuit was filed against CheapOair in 2020 over claims the company charged customers more than what was listed as the “Final Total Price” on its website or mobile app. 

Have you purchased airline tickets or hotel accommodations from a site or platform operated by Fareportal? Let us know in the comments! 

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26 thoughts on CheapOair.com, OneTravel.com Owner To Pay $2.6M Following AG Investigation

I purchased a oneway ticket for my brother. He was not able to fly due to personal and valid reasons. I have asked for a refund and a waiver from Air Canada, but according to Onetravel, Air Canada refused the waiver after a weeks wait. I have checked Air Canada’s website and they have a backlog of 3-6 months. The ‘customer support’ department supports only their employer which should not be in business. They owe me $1,143.00

They charged me 99.60 and then 91.20 EXTRA and I caught it and called them on it. When I asked for a refund they said no and put me on hold. TRASH company.

I cancelled my booking due to unavoidable circumstances back early July still waiting on refund of $2396.66

I just paid for 3 tickets to Europe through Cheap o air vis Swiss Airlines. We received doctors orders to quarantine as my kids got sick. We have medical orders to isolate from the pediatrician. Cheap o air refused to give us a refund or credit. We were hoping to be able to reschedule for a future date. I’m a hardworking single mother who lost $2500.00 just like that to CheapOAir, aside from having to take care of 2 sick kids during their school thanksgiving break, who on top of it all, just lost their father unexpectedly in 2020. Thanks CheapOAir for providing customers with the lowest grade/cheapest customer service!

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Exploring Who Owns Gate 1 Travel: An Interview with the Owner

By Happy Sharer

Introduction

Gate 1 Travel is a global travel company that offers customers a wide range of vacation packages, including cruises, tours, and independent travel. The company has been in business for over 40 years and has grown to become one of the leading travel providers in the world. This article will explore who owns Gate 1 Travel and examine the financial model, global reach, and success of the business. Additionally, it will include an interview with the owner to gain deeper insights into the company’s operations.

A Brief History of Gate 1 Travel

Gate 1 Travel was founded in 1978 by Avi Lazar, a former Israeli army officer. Lazar had a passion for travel and wanted to provide travelers with affordable and exciting vacations. He started out by offering small group trips to Europe, and soon expanded to offer tours across the globe. Through the decades, Gate 1 Travel grew and evolved, becoming one of the largest tour operators in the world.

An Overview of Gate 1 Travel’s Ownership Structure

Gate 1 Travel is owned by two entities: Avi Lazar, the founder of the company, and Nesher Tours, which is an Israeli-based investment firm. Lazar owns the majority stake in the business, while Nesher Tours holds a minority stake. This ownership structure allows both Lazar and Nesher Tours to share in the profits of the business while allowing Lazar to maintain control over the day-to-day operations.

Exploring the Benefits of Owning Gate 1 Travel

Owning Gate 1 Travel provides both Lazar and Nesher Tours with several financial and operational benefits. First, the company’s ownership structure allows them to share in the profits generated by the business. Additionally, as the owners of the company, they are able to make decisions about the direction of the business without having to answer to any other stakeholders. Finally, owning Gate 1 Travel provides them with a platform to expand their presence in the global travel market.

Understanding the Financial Model of Gate 1 Travel

Gate 1 Travel generates revenue from a variety of sources, including ticket sales, commissions from hotels and airlines, and direct marketing fees. The cost structure of the business consists primarily of operating expenses, such as salaries, marketing, and overhead costs. Additionally, the company incurs costs associated with providing services to customers, such as customer service and refunds.

Interview with the Owner of Gate 1 Travel

Avi Lazar, the founder and owner of Gate 1 Travel, was kind enough to answer some questions about the company. When asked about his business philosophy, he stated: “I believe in providing our customers with the highest quality products and services. We strive to give our customers the best possible value for their money and to ensure they have an enjoyable and memorable experience with us.” He also noted that the key to the company’s success has been its ability to constantly innovate and evolve in order to stay ahead of the competition.

Exploring the Global Reach of Gate 1 Travel

Gate 1 Travel has a global presence, with offices in the United States, Canada, Europe, and Asia. The company has implemented several expansion strategies to grow its international presence, including partnerships with local tour operators, strategic acquisitions, and targeted marketing campaigns. These efforts have enabled Gate 1 Travel to increase its reach in new markets, allowing it to tap into new customer segments and generate additional revenue.

Analyzing the Success of Gate 1 Travel

Gate 1 Travel has experienced tremendous growth over the past few years and has established itself as a leader in the global travel industry. Several factors have contributed to this success, including the company’s focus on customer satisfaction, its commitment to innovation, and its aggressive expansion strategies. Additionally, the company’s ownership structure has allowed it to remain agile and responsive to the changing needs of the market.

This article has explored who owns Gate 1 Travel and examined the financial model, global reach, and success of the business. Additionally, it has included an interview with the owner to gain deeper insights into the company’s operations. Overall, it is clear that Gate 1 Travel is a successful business that has been able to capitalize on its ownership structure, financial model, and global reach to establish itself as a leader in the travel industry.

(Note: Is this article not meeting your expectations? Do you have knowledge or insights to share? Unlock new opportunities and expand your reach by joining our authors team. Click Registration to join us and share your expertise with our readers.)

Hi, I'm Happy Sharer and I love sharing interesting and useful knowledge with others. I have a passion for learning and enjoy explaining complex concepts in a simple way.

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Hopper raises $170M and partners with Capital One on a new cardholder travel booking portal

Hopper ceo fred lalonde looks back on customer service hell, and forward to building a fintech.

Canadian travel startup Hopper has raised a $170 million Series F round, led by Capital One. The U.S. banks and credit card company is also coming on board as a strategic partner, to launch Capital One Travel, which is the first instantiation of Hopper’s new B2B platform, Hopper Cloud.

This is Hopper’s second raise in a year that has been marked by turmoil for the travel industry, owing to the disruptions caused by the global COVID-19 pandemic. Last March, Hopper raised $70 million in a round that saw Inovia Capital actually make its first investment in the startup — essentially at the very moment that things looked most bleak for the travel industry in general, and in particular for airfare-focused Hopper.

I asked Inovia partner Patrick Pichette about his decision to back Hopper at a moment when a lot of investors where essentially on pause pending the fallout of the just-declared pandemic, and about their renewed support with a contribution to this latest round.

“What we had seen in the prior six months, nine months to a year, at Hopper was a transformation of a company before COVID,” Pichette said. “And second is our thesis at Inovia — we invest in companies with the mindset of, ‘Does this company have a shot at being a global company?’ If it’s gonna be a Canadian company, it might be fine, but it’s just not for us. Also, does it really leverage tech in a way that is differentiated? And so if it has these attributes, then we’re interested.”

That pre-COVID transformation that Pichette is referring to is Hopper’s shift from being essentially a machine learning-powered lowest fare finder to what co-founder and CEO Fred Lalonde says is really much more of a fintech company. That characterization mostly comes from Hopper’s ability to offer customers financial flexibility around their travel bookings.

“The real fundamental sea change is that Hopper moved away from being a predominantly air travel company to a true fintech,” Lalonde explained in an interview. “Price freeze is a good example. We allow you to come in and hold the price of a booking for between two hours and 14 days. If the price goes up you pay what you froze, and if it goes down you pay the lower price. We have flexible date plans, cancellation plans, where you can take a non-refundable, non-changeable ticket and for a nominal fee, make it changeable. And one that’s working really surprisingly well is the disruption insurance.”

Hopper’s disruption insurance is basically a rebooking service for missed connections. Whatever the reason, if you happen to miss a connection on a multiple-leg flight and you have opted for the disruption insurance service, you’ll be presented with every flight leaving that particular airport, regardless of airline, to your destination and you can select an available option at no additional cost.

Understandably, Hopper’s overall business took a hit during the pandemic, and that had a steep cost: The company laid off around 45% of its staff last year as a result of the dip in demand. But for the bookings that were being made, Lalonde says the company was seeing very high attach rates for its products that provide more peace-of-mind around booking stability. Now, with the U.S. travel industry in particular taking its first steps toward recovery, Lalonde says behavior is not changing as much as his company had anticipated.

Image Credits: Hopper

“What is interesting is as demand has recovered, originally we thought since we had very, very high attach rates, we thought those would never come back,” he said. “But we’ve actually outgrown our pandemic attach rate. So people are adding more of these services, and we credit that to the product innovation.”

Lalonde also credits the pandemic for proving out the validity of its fintech approach, since Hopper “had a lot of liabilities” in place prior to the global shutdowns, and so a lot of investors and observers were watching and thinking that though this was a novel and interesting approach, carrying those liabilities appeared to incur a lot of additional risk, as well. The pandemic was “the mother of all black swan events,” he notes, which means that now, it doesn’t have to talk about the theoretical resilience of its model — it can point to the actual experience.

“Three months later, [it turns out] we lost money for about 30 days,” Lalonde said. “Now we’re back on the other side of this, every color is profitable. The fact is the way that the future travel credits kicked in, and how the refunding works, we ended up with a pretty stable revenue stream.”

Hopper customers may not have felt so optimistic about the company’s performance during the pandemic, however. The startup’s app reviews, Better Business Bureau (BBB) profile and social media accounts were inundated with negative comments and reports of poor experiences . Most centered around either a lack of customer ability to secure their refund, or a failure of communication on Hopper’s part. Lalonde says that Hopper definitely failed at the communication part, and it’s still in the process of hiring hundreds of additional call center employees to improve that part of the business, but fundamentally, it opted to take a hit on that front in order to focus on building a technical solution to handle the unprecedented volume of flight credits coming from airlines.

“The part that is misunderstood is that all of a sudden, the airlines gave out these future travel credits,” he said. “These vouchers, we had to key them in all by hand. And I swear, this is a green screen — you have to go in and do commands. It takes about 20 minutes to do one, so we counted how much time with all of our staff, it would take us to do them by hand. And the answer was we’d be done in 2070, and then even if you double the number of people doing it, it was 2050.”

No existing automation for this process existed because prior to the pandemic, credits for non-refundable airline tickets just didn’t really exist, and particularly not at scale. At that point, Lalonde says Hopper “made a decision to put everybody on the automation, [and] just get murdered publicly.”

Unicorn travel startup Hopper is facing a pandemic-fueled customer service nightmare

He says that gamble has worked out, since once the automation was up and running, they’ve been able to clear out the backlog pretty much entirely. And the company has also been focused on new product developments, including shifting its roadmap to prioritize the addition of car rental and hotel/holiday home booking to better suit the needs of pandemic travel, which has largely been overland in North America. That has meant deprioritizing other areas, including international expansion, but Lalonde says that’s one focus for use of the new funds the company raised.

The other big focus is Hopper Cloud, a B2B offering that provides the benefits of Hopper’s machine-learning power price prediction, as well as its fintech travel insurance and disruption prevention products, but tied to another businesses’ unique offerings. In the case of Capital One, that means all the rewards the company offers its cardholders in terms of earning and redeeming travel credits, for instance. I asked Lalonde whether that approach was made more appealing by the fact that it somewhat intermediates the customer experience, but he pointed out that the initiative is a co-branded one, so Hopper still has its name on the product and the accountability. Plus, he added, the real advantage of these kinds of partnerships are the network effects, and Hopper’s goal remains becoming the top booking destination for customers directly.

“One of the reasons I never want to drop the marketplace — it’s growing really quickly and making money, but even if it didn’t, losing that would just put us further away from the end customer,” Lalonde said. “I like the proximity of knowing exactly what happens, and feeling the pain when we screw up and feeling the joy when we get something right.”

Why is Eugene Kaspersky funding a travel accelerator during COVID-19?

Gate 1 Travel Review: Are Their Organized Tours Worth It?

Have you ever wanted to take a trip where everything is planned for you? I was in the same boat when I found Gate 1 Travel, which offers escorted coach tours all over the world. If you're wondering whether this is the route for you, I did all the work to give you the inside scoop!

One of the best parts of traveling is getting to decide where you want to go and what you want to see. However, it can also be the most stressful part of traveling.

How do you make sure you see everything you want to see, get the right hotels, and eat at the right restaurants, all while staying on budget? One option I often think about to help alleviate that stress is to book a tour that covers all the nitty-gritty details!

When you're thinking about organized travel, you'll come across so many tours and guides that'll it'll hurt your brain.

One of those is Gate 1 Travel. So, the real question is does it beat out other options when booking tours?

I wanted to find out so that you'll have the essential info on its tours, prices, destinations, and more! This way you'll be making a decision with lots of valuable knowledge.

What Is Gate 1 Travel?

If you're not a fan of traveling with strangers, my advice is to go with a travel agency or plan your own trip. Don't go with Gate 1 Travel or other travel groups. Plan and go discover on your own instead with Pilot!

That's because you will definitely be exploring with a group if you book with with Gate 1 Travel.

Numbers fluctuate, but if you're keen on staying in a smaller group, be sure to check out Gate 1's Small Group tours . Also known as Discovery Tours, there are no more than 22 travelers on these trips, so you won't have to worry about there being too many people with you.

‍ Discovery Tours also allow you to get up close and personal with the country you're visiting in a way that often isn't possible in larger, escorted tours.

How Large Are Gate 1 Travel Groups?

If you're not a fan of traveling with strangers, my advice is to go with a travel agency or plan your own trip. Don't go with Gate 1 Travel.

Numbers fluctuate, but if you're keen on staying in a smaller group, be sure to check out Gate 1's  Small Group tours . Also known as Discovery Tours, there are no more than 22 travelers on these trips, so you won't have to worry about there being too many people with you. 

‍ Discovery Tours  also allow you to get up close and personal with the country you're visiting in a way that often isn't possible in larger, escorted tours. 

How Do I Book a Tour?

If you're interested in booking a tour with Gate 1 Travel, you'll first need to make an account.

You can head to the login page to do this. Once you've done that, you can start booking!

You'll select your tour region, followed by the country you want to visit and the tour that appeals most to you.

Choose your departure date, and decide whether you want flights included. You can then select those flights and any optional tours you may want to do during your trip.

What's Included in Gate 1 Travel Tours?

When booking a tour with Gate 1, you want to know what's included.

Something I liked to see is that every trip offers a "land only" and "air & land" price, so you can decide whether to have your flights included. Flights do only go to and from select cities, depending on your tour dates.

Escorted tours will include the following:

• Accommodation for the nights of the tour
• Hotel taxes and service charges 
• Transport between cities
• Certain meals (what's included will be outlined in the tour details)
• Sightseeing per the itinerary in an air-conditioned coach with a guide!

Not included is airfare for land-only trips, any visa-related fees, and optional extras you may decide to add to your tour.

Gate 1 Deals

Every traveler loves a good deal, and Gate 1 offers some great affordable vacations. It's actually one of the best bundle travel deal sites out there!

By heading to the company's Featured Specials page, you'll get to see Gate 1's flash deals, as well as any last-minute deals for upcoming departure dates. They also have a featured destination sale which will change from time to time.

To access the deals, you'll need to use the promo code listed on these pages, and then you're on your way to saving on your next trip!

From its website, you can also sign up to receive weekly deals via email. You never know what you'll get in your inbox!

How Do I Contact Gate 1 Travel Customer Service?

Whether you have a question or a complaint, it's never a bad idea to know how to contact customer service.

Gate 1 Travel is currently experiencing a high volume of inquiries, but you can still fill out a  form  via the website to send an online inquiry. 

If you're traveling soon, you can get ahold of the team by phone. The company has 24-hour assistance line can be reached in the US by calling 215-572-7676. 

Cancellation Policy

If you find you can no longer join your Gate 1 Travel tour, how can you cancel your trip?

Once you've made at least a partial payment on your trip, you have to submit a cancellation request in writing via the contact us page.

Cancellation fees will then be applied based on how much time remains before your trip and will be applied as a percentage of what has already been paid. 

Customer Reviews

Overall, travelers seem to be satisfied with Gate 1's services and its tours.

Many of the complaints speak to packages booked with flights and how flight cancellations or changes have upheaved entire trips. Others have also mentioned the mismatch of travel credits promised versus ones they actually offer.

Other travelers have complained about Gate 1's customer service as being difficult to reach and not entirely helpful. It sounds like quite a few individuals had a tough time getting a full refund for their trip, even with travel insurance, when booking with them.

Whether it's that explanations can't be given, refunds are not fully issued, or travelers are sent in circles, it sounds like customer service is a hit or miss.

Other complaints have also touched on the itineraries being too packed to truly enjoy what you're seeing or to feel rested enough for them. 

Is Gate 1 Travel Worth It?

After all my reading, my advice is to proceed with caution. Here's why.

My first impression when I got onto the website is that this is mainly targeting an older audience, with their branding outdated to the 2000s. That's not a judging criteria, but just a red flag in my opinion.

While Gate 1 Travel offers a lot of packaged tours, the volume of travelers who have had their trips impacted by flights booked through Gate 1 is concerning.

Instead, I would avoid the flight risks by opting for land-only tours. If you go this route, Gate 1 does offer tours all over the world, so it's a good place to at least browse through when you're trying to make a decision.

They also offer other kind of tours like independent vacations, European river cruises, and customized international vacation packages, but it's honestly not for me. The price is way too expensive and I can frankly plan it myself.

They also seem to charge a bit more than the actual ticket for many attractions, which to me seems like a dealbreaker unless it is actually hard for me to get the travel reservations myself.

In Gate 1 Travel's benefit, they sure do have tons of locations. From Paris to Peru, From Ecuador to Budapest, their tour packages extend to many destinations around the world. They also offer discount travel packages there and here, so that's something to consider for all you deal-seekers.

Keep in mind that some comments were made about the itineraries being a bit packed. So, if you're more of a relaxed traveler, I would be very careful going with Gate 1 Travel.

That being said, if you want to do and see as much as humanly possibly, Gate 1 could be the tour company for you!

If you like the idea of booking a tour but still aren't convinced that Gate 1 Travel is right for you, make sure to also check out companies like EF and Intrepid !

Our Rating: 3.1/5 

• Tours all over the world
• Small group options for more immersive experiences
• Includes accommodation, and guided coach tours
• Options for smaller group tours
• Flight cancellations can result in trip cancellation
• Poor customer service
• Some feedback of packed schedules

Gate 1 Travel FAQs:

Is gate 1 travel still in business.

Yes, very much so. They've been operating for over 40 years and continue to maintain its operations despite its outdated website design.

Is Gate 1 Travel better than Trafalgar Tours?

They both offer the same comparable luxury comfort tours, so it's hard to say. I'd give Trafalgar the edge since they have more experience under their belt, but individual experiences will vary. Read our Trafalgar Tours Review for more detail!

Is Gate 1 Travel an American Company?

Yes, they're an American owned and run company based in Fort Washington, PA!

Who is the founder of Gate 1?

Dani Pipano is Gate 1 Travel's founder.

Ready to Get Traveling?

Whether you opt for a Gate 1 Travel tour, use another company, or decide to freestyle your next adventure, we want to make sure that you have the best time.

Use Pilot so you can keep all the different elements of your travels in one place and easily access them all. Plan your dream vacation today with Pilot!

Disclosure : Pilot is supported by our community. We may earn a small commission fee with affiliate links on our website. All reviews and recommendations are independent and do not reflect the official view of Pilot.

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London Gatwick co-owner strikes £1.27bn deal for majority stake in Edinburgh Airport

A majority stake in Edinburgh Airport has been acquired by French infrastructure group Vinci for £1.27bn, it has been confirmed.

The group has agreed to snap up 50.01 per cent of Edinburgh Airport Limited with the remaining 49.99 per cent to be held by Global Infrastructure Partners, which has owned the airport since 2012.

The deal, which is expected to be completed during the summer, comes after Vinvi bought a majority stake in London Gatwick Airport in 2019.

Edinburgh Airport reported a total revenue of £272m and an EBITDA margin of 65 per cent in 2023.

Vinci said it planned to open new routes from Edinburgh Airport and make “additional investments”.

The group added that the airport’s “highly experienced management team” will continue to lead the company.

“A new exciting chapter” for Edinburgh Airport

Gordon Dewar, chief executive of Edinburgh Airport, said: “We welcome and look forward to working with VINCI Airports and Global Infrastructure Partners, two of the world’s most respected airport investors and operators.

“The leadership team – which remains in place – is wholly committed to working with our investors to improve customer service, accelerate our decarbonisation plans and strengthen Scotland’s connectivity with the world, which ultimately drives the country’s international competitiveness and prosperity.”

He added: “I should thank the whole team at Edinburgh Airport for the contribution they have made to our success over the last 12 years since GIP acquired the airport and look forward to working with them to write a new, exciting chapter in the airport’s story.”

As well as London Gatwick, Vinci also has a majority stake in Belfast International, which it acquired in 2018. It also has a portfolio of more than 70 airports across the world.

With 14.4 million passengers in 2023, Edinburgh Airpot was the busiest in Scotland last year and the sixth in the UK.

Sir John Elvidge, chairman of Edinburgh Airport, added: “We are pleased to welcome VINCI Airports to Scotland and recognise that this is a significant vote of confidence in Scotland, and the future of its capital city airport.”

“Long term strategic ambition”

Edinburgh Airport supports 28,000 jobs in Scotland and contributes £1.4bn a year to the Scottish economy.

Working with 35 airlines, the airport connects Scotland to 155 destinations in the UK and around the world.

Nicolas Notebaert, chief executive of VINCI Concessions and President of VINCI Airports, said: “We are delighted to announce the expansion of our successful and strategic partnership with GIP to include Edinburgh Airport. 

“Together with GIP, VINCI Airports will continue the strategy of growing connectivity and developing commercial activities, whilst also leveraging VINCI Airport’s international expertise to accelerate decarbonization and continually improving customer experience. 

“This acquisition of a third freehold airport in the UK, in addition to London Gatwick and Belfast International, demonstrates VINCI Airports’ long term strategic ambition and continued commitment to the country.”

‘Huge blow’: London Heathrow Airport slams new £10 transit charge despite record passenger traffic

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Global Entry renewal: A how-to guide

April 18, 2024 | 4 min read

If you’ve ever traveled abroad, you may be familiar with the Global Entry Program. It’s a Trusted Traveler Program (TTP) designed to get international travelers through airport customs checkpoints faster when they reenter the U.S.

Learn how to renew your Global Entry membership before it expires, how long renewal lasts and more.

Key takeaways

• Global Entry is a TTP administered by the U.S. Customs and Border Protection (CBP). 
• Membership in Global Entry lasts for five years; renewal extends it for another five years.
• You can renew your membership starting one year before it expires.
• Capital One Venture and Venture X cardholders can receive up to a $100 statement credit toward their Global Entry renewal.*

Earn 75,000 bonus miles

Redeem your miles for flights, vacation rentals and more. Terms apply.

What is Global Entry?

Global Entry is a TTP run by CBP. The program is designed to help expedite airport customs screening for travelers reentering the U.S. after traveling abroad. 

Benefits of Global Entry include helping members reduce wait times at security checkpoints and navigate airports more easily .

Global Entry membership is open to U.S. citizens, legal permanent U.S. residents, Mexican nationals, citizens of certain other countries and more. It’s available at dozens of airports in the U.S. and abroad.

Global Entry renewal requirements

Here are things to know about renewing your Global Entry membership.

• You can renew your membership starting one year before it expires. And if you submit a renewal application before your membership expires, you can use the program’s benefits for up to 24 months after the expiration date.
• You’ll need to submit a renewal application. You can complete your Global Entry renewal application and pay your renewal fee on the U.S. Department of Homeland Security (DHS) website.
• You may need to attend an in-person interview. An interview may be required once your renewal has been conditionally approved. But since this interview isn’t always necessary, be sure to check your account periodically for updates on next steps.

How to renew Global Entry

Here are specifics on the Global Entry renewal process.

1. Fill out the Global Entry renewal application

You can fill out your renewal application on the DHS website. Here are the steps:

• Sign in to your account on the TTP portal. If you don’t already have an account, you’ll be directed to create one.
• Select the option for Global Entry renewal and follow the prompts.
• Submit your renewal application.

2. Pay the Global Entry renewal fee

Once you’ve submitted your renewal application on the TTP portal, simply follow the prompts to pay your application fee.

When it comes to paying the renewal fee, there’s good news: Some travel credit card issuers reimburse cardholders for the fee. In fact, Capital One reimburses Venture and Venture X cardholders up to $100 for Global Entry fees every four years.

3. Complete your Global Entry renewal interview, if required

When you first apply for membership, you’ll typically be required to attend an in-person Global Entry interview with a U.S. Customs and Border Patrol officer. But an interview isn’t always required for renewal.

If you’re asked to attend a renewal interview, you can schedule it at a Global Entry enrollment center or at a major airport to coincide with your travel plans.

Global Entry renewal FAQ

Here are commonly asked questions about renewing Global Entry membership.

Can I renew my Global Entry pass online?

Yes. You can fill out your renewal application on the DHS website’s TTP portal. 

How long after Global Entry expires can you renew?

You can typically renew Global Entry starting one year before your membership expiration date. If you complete a renewal application before your membership expires, you can continue using Global Entry benefits for up to 24 months.

Does Global Entry renewal require an interview?

Not always. But if you’re asked to attend an interview, you can schedule it at a Global Entry enrollment center. A program known as Enrollment on Arrival also allows you to schedule your interview at a major airport to coincide with your travel plans.

Global Entry renewal in a nutshell

Global Entry is one of several U.S. government TTPs. Its goal is to help travelers get through customs screening faster when they land in U.S. airports after traveling abroad.

Capital One Venture and Venture X cardholders can receive up to a $100 statement credit toward their application fee or renewal fee every four years.

Related Content

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article | September 28, 2023 | 4 min read

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Money latest: First time house buyers expected to benefit from new law

Building society reforms could help people trying to get on to the property ladder. The bill is backed by cross-party MPs, saying the changes will support "more working people to become homeowners". You can also listen to the latest Sky News Daily podcast about inflation as you scroll.

Friday 19 April 2024 19:28, UK

• Barclays criticised for making 'ludicrous' decision to limit cash deposits
• Scammers targeting pet owners - here's what to look out for 
• Do solar panels work in Britain's wet and cloudy climate?
• Ketchup swaps that could eliminate tablespoons of sugar from your diet

Essential reads

• Spotlight on unpaid carers: 'You can't afford to feel': The woman who cares for her daughter, son and husband
• Ian King analysis: Why an interest rate cut may not come as soon as you think
• Basically… How to improve your credit score
• Money Problem: My boss ruined end of maternity leave with ultimatum - what are my rights?

Tesla has recalled more than 3,800 of its Cybertruck models following complaints that the accelerator pedal is at risk of getting stuck, US regulators have announced.

The National Highway Traffic Safety Administration (NHTSA) had contacted the carmaker, founded and run by Elon Musk, about the issue earlier in the week.

That was after a video came to light, on the billionaire entrepreneur's X platform and TikTok, showing how a rubber cover attached to the accelerator could come loose, pinning the pedal down.

It has since been watched millions of times on both platforms.

Meta's AI has told a Facebook user it has a disabled child that was part of a New York gifted and talented programme.

An anonymous parent posted in a private parenting group, asking for advice on which New York education programme would suit their child.

They described the child as '2e' which stands for twice-exceptional and means they have exceptional ability and also a disability.

"Does anyone here have experience with a '2e' child in any of the NYC G&T [Gifted & Talented] programs?" the user asked.

"Would love to hear your experience, good or bad or anything in between."

Instead of getting a response from another parent, Meta's AI replied.

"I have a child who is also 2e and has been part of the NYC G&T program," it began.

Read more on this story here ...

People who are fit to work but do not accept job offers will have their benefits taken away after 12 months, the prime minister has pledged.

Outlining his plans to reform the welfare system if the Conservatives win the next general election, Rishi Sunak said "unemployment support should be a safety net, never a choice" as he promised to "make sure that hard work is always rewarded".

Mr Sunak said his government would be "more ambitious about helping people back to work and more honest about the risk of over-medicalising the everyday challenges and worries of life" by introducing a raft of measures in the next parliament.

You can read more about what they include here ...

Building society reforms - backed by MPs - could help people trying to get on to the property ladder.

The Building Societies Act 1986 (Amendment) Bill is closer to becoming law after its third reading was unopposed in the Commons.

The idea is to expand societies' lending capacity via modernisation.

Tory MP Peter Gibson the bill would help with "cutting red tape" and removing "outdated bureaucratic governance systems not faced by the big banks". 

It follows a government consultation which looked at how to allow building societies to "compete on a more level playing field with banks".

The bill is government-backed and Labour is behind it too, saying the changes will support "more working people to become homeowners".

Labour's Julie Elliott, the bill's sponsor, said: "It is important to acknowledge that whilst the housing sector has recovered significantly since the record low mortgage approvals during the COVID pandemic, approvals currently are still below that which we saw before the pandemic. 

"That is why I think a bill like this, which gives more choice to the building society sector to operate in the interests of its members, is a good thing."

Treasury minister Gareth Davies offered the government's support and said the bill would help ensure the "future growth and success" of the building society sector. 

Labour's shadow Treasury minister Darren Jones said building societies "direct a significant proportion of their lending to first-time buyers" and the bill "could unlock significant additional lending capacity".

The bill will undergo further scrutiny in the House of Lords.

By  James Sillars , business reporter

There was a worse than expected performance for retail sales last month, defying predictions of a consumer-led pick up from recession for the UK economy.

The Office for National Statistics (ONS) reported sales volumes were flat in March, following an upwardly revised figure of 0.1% for the previous month.

It said sales at non-food stores helped offset declines at supermarkets.

Sales of fuel rose by 3.2%.

ONS senior statistician Heather Bovill said of the overall picture: "Retail sales registered no growth in March.

"Hardware stores, furniture shops, petrol stations and clothing stores all reported a rise in sales.

"However, these gains were offset by falling food sales and in department stores where retailers say higher prices hit trading.

"Looking at the longer-term picture, across the latest three months retail sales increased after a poor Christmas."

While the performance will not damage the  expected exit from recession  during the first quarter of the year, it suggests that consumers are still carefully managing their spending.

While the  cost of living crisis  - exacerbated by the  Bank of England's interest rate rises  to push  inflation  down - has severely damaged budgets, wage growth has been rising at a faster pace than prices since last summer.

Separate ONS data this week has shown the annual rate of inflation at 3.2% - with wages growing at a rate of 6% when the effects of bonuses are stripped out.

Economists widely believe consumer spending power will win through as the year progresses, despite borrowing costs remaining at elevated levels.

"Misleading" labelling in some supermarkets means shoppers may not know where their food comes from, Which? has said.

Loose cauliflowers, red cabbage, courgettes and onions at Sainsbury's, peppers, melons and mangoes at Asda, and spring onions at Aldi had no visible origin labelling on the shelf or the products themselves, the consumer organisation found during research.

Only 51% of people find origin information on groceries helpful, a survey found.

Two thirds (64%) said they would be more likely to buy a product labelled "British" than one that was not. 

Almost three quarters (72%) said it was important to know where fresh meat comes from, while 51% said they wanted to know where processed and tinned meat comes from.

Under current rules, meat, fish, fresh fruit and vegetables, honey and wine should be labelled with the country or place of origin.

"Research has uncovered a surprising amount of inconsistent and misleading food labelling, suggesting that - even when the rules are properly adhered to - consumers aren't getting all the information they want about their food's origin," said Which? retail editor Ele Clark.

"Supermarkets should particularly focus on labelling loose fruit and vegetables more clearly."

An Aldi spokeswoman said: "We understand that our shoppers want to know where the food they buy comes from, and we work hard to ensure that all our labelling complies with the rules.

"When it comes to fresh fruit and veg, we are proud to support British farmers and aim to stock British produce whenever it's available. Customers understand that at this time of year that isn't always possible, but we remain firmly committed to supporting the British farming community."

Asda said: "We have stringent processes in place to ensure country of origin is clearly displayed at the shelf edge and on products themselves where applicable, at all our stores.

"We have reminded our colleagues at this particular store of these processes so that customers are able to clearly see the country of origin."

A spokesman for Iceland said: "At Iceland our products are great quality and value for customers and we follow UK government guidance on food labelling, including country of origin."

A Sainsbury's spokeswoman said: "We have processes in place to make sure country of origin information is clearly displayed on the product or shelf and we carry out regular checks working closely with our regulator, the Animal and Plant Health Agency."

By Jess Sharp , Money team 

Barclays has been criticised for making the "ludicrous" decision to limit how much cash its customers can deposit in a year. 

Ron Delnevo from the Payment Choice Alliance said the move was a "disgrace" and accused the bank of trying to force businesses to stop accepting cash. 

From July, the change will mean Barclays customers can only deposit up to £20,000 per calendar year into their personal accounts. 

The limit will reset every January. 

It comes after Natwest made a similar decision last year, capping deposits to £3,000 a day, or £24,000 in any 12-month period. 

"The decision by Barclays is ludicrous. This is plainly an anti-cash move," Mr Delnevo told Sky News. 

"It is trying to take free choice from people. It's like it is saying, 'if you are using cash, then we think you are a criminal'.

"It's a disgrace quite frankly and there is no excuse for it. It's just wrong." 

Asked if he was concerned other banks could follow suit, he said: "Definitely." 

He gave the example of someone selling a car for cash. "How would you deposit the money into your account?" he asked.

Barclays said the change was being made to help it identify "suspicious activity". 

"We take financial crime and our responsibility to prevent money laundering seriously," a spokesperson said. 

"We have contacted customers to let them know that from July we are making some changes to the amount of cash customers can deposit into their Barclays accounts.

"We have set the limit at an amount that will allow us to better identify suspicious activity, while still ensuring our customers have access to cash."

The UK's estimated 23 million pet owners are at risk of a new kind of scam, one that took nearly £240m in the first six months of last year. 

Scammers are now targeting the most vulnerable owners – those who’ve lost their pets. 

Fraudsters are turning to lost pet forums and websites to claim they've found missing pets, demanding a ransom payment for their return.

Figures from UK Finance reveal this type of fraud – known as Authorised Push Payment (APP), when a victim is tricked into sending money directly to a criminal’s account - cost British consumers £239.3m in the first six months of 2023.

James Jones, head of consumer affairs at Experian, has some tips on how to avoid the scam...

• Never pay the ransom – If someone is demanding a large sum of money in exchange for your pet's safe return, call the police immediately. Never pay the money upfront, as it will most likely be a scam. Be sure to take a step back and analyse the situation.
• Examine the photos - is it a fake? – In an era where the use of artificial intelligence to fabricate photos is becoming increasingly commonplace, spotting a fake is becoming more challenging. But if you do receive a suspicious photo, make sure to take a closer look to determine whether it is in fact your pet. To do this, check if the photo has been taken from your social media profile and reframed to pass as a recent photo. You should also check for any signs of photoshopping. This could be the way the image has been cut, or the lack of shadows. It is also always helpful to get a second opinion – what you might miss, another person could spot.
• Spotting fabricated stories – Scammers may share specific personality traits you recognise about your pet to convince you they legitimately have it in their possession. However, they may be getting this information from adverts you’ve shared on missing pet websites, or even details shared about your pet on your social media profiles. Be extra cautious and question their authenticity.
• Be careful not to overshare on social media – While sharing information of pets on social media channels is commonplace, this can make them a goldmine for fraudsters. Always be careful about posting personal details, such as your address, pet’s name, or your location in real time. This is all information a fraudster could use to their benefit. Even if you have a private account, you still need to be cautious, as fraudsters have sophisticated methods for obtaining personal information.
• Avoid using your pet’s name as your password – The easiest password to remember is your pet’s name, but unfortunately fraudsters know this too. Of course, you need to be able to remember your passwords, but it’s vital not to make them too simple. The ideal password should contain a minimum of 10 characters using a mix of letters, numbers and symbols. As a rule of thumb, it’s also best to ensure you are using muti-factor authentication, when possible.

The British public donated some £13.9bn to charity last year, but higher earners who give to their chosen causes could be missing out on a tax break. 

"Many may be missing out on the tax perks of giving to charity, which can help to reduce their tax bill and save them from tax traps," Charlene Young, pensions and savings expert at AJ Bell, said. 

There is some £500m of unclaimed Gift Aid rebates - which you could be eligible for - according to data seen by AJ Bell. 

In order to get to the bottom of this, we need an understanding of Gift Aid. 

"Gift Aid is a tax incentive that gives a top up on donations from UK taxpayers to a UK registered charity or community amateur sports clubs (CASC)," Charlene explains. 

Within the scheme, the government tops up the charity donation by 25% - turning a £100 donation into £125 for the charity or CASC. 

"But there’s a tax break on offer for higher and additional rate taxpayers too - they can claim up to 20% or 25% on their donations," Charlene adds. 

Not only does the scheme mean charities can access more money at no extra cost - higher band taxpayers can claim some cash back. 

This table shows how much you can claim back...

"Claims are usually made via a self-assessment tax return, but you can ask HMRC for a P810 form to fill in if you don’t normally file a return. You can also backdate claims for up to four years, so it is worth looking into this as soon as possible," Charlene says. 

Although 94% of higher earners donating to charity have heard about Gift Aid, only 52% are aware they could claim a tax rebate on their donations, according to HMRC data. 

That leaves expected unclaimed rebates at around £500m. 

Geoff, a higher rate UK taxpayer, pays £780 in charitable donations over the course of a year. 

Gift aid tops this up to £975.

Geoff is eligible to claim back £195 (20% of £975) in tax relief from HMRC via self-assessment, or by contacting HMRC directly. 

In total, this means the charity has received £975 - but it has only cost Geoff £585. 

Avoiding tax traps

"If you're caught by tax traps, gift aid could help you lower your tax bill and put money towards good causes," Charlene says. 

"You might be a parent who has gone over the £50,000 high income child benefit charge, meaning you'd start to lose child benefit [HICBC].

"Or if your earnings have breached £100,000 you start to lose your tax-free Personal Allowance at a rate of £1 for every £2, a whopping effective rate of tax of 60% on earnings between £100,000 and £125,140.

"Making a charity donation and claiming Gift Aid means the full value of the donation [what you pay plus the government top up] is deducted from the income that would otherwise count towards the £100,000 limit [or £50,000 for HICBC]."

The market reaction to Israel's attack on Iran is muted so far.

While Brent crude oil rose by 2% in response initially, it is currently just over 1% up on the day at $88 a barrel.

That is below where it started the week after Iran had launched its drone and missile strikes on Israel.

The future direction will probably depend on how Iran chooses to respond to events overnight.

Stock markets are also feeling some strain and, being Friday, we could see a rush to protect positions over the weekend later in the day.

Japan's Nikkei was 2.6% down though the Hang Seng was just 0.9% lower.

In Europe, the reaction was similar to that seen in Hong Kong.

The FTSE 100 fell 0.4% at the open - with small gains in energy stocks offsetting some of the wider hit to sentiment from events in the Middle East.

Travel-related stocks were seeing some of the worst pain due to the threat of disruption.

British Airways owner IAG shed 3.5% while easyJet was 2.3% off and Ryanair not far behind that figure.

By Ollie Cooper, Money team

It can be hard to balance getting nutritious foods that make you feel good without emptying your wallet.

In this series every Friday, we're trying to find the cheapest ways to identify the healthiest options in the supermarket.

We've asked  Sunna Van Kampen,  founder of  Tonic Health ,  who went viral on social media for reviewing supermarket products in the search of healthier choices, for his input. 

The series does not aim to identify the outright healthiest option, but to help you get better nutritional value for as little money as possible.

Today we're looking at ketchup - which contains a surprising amount of sugar. 

What's the worry with sugar?

"Reducing added sugars in your diet can lead to significant health benefits, including weight loss and decreased risk of heart disease," Sunna says. 

"But fear not, ketchup connoisseurs: there's a way to enjoy your sauce and look after your health too."

How much sugar? 

The average bottle of ketchup has around 4g of sugar per tablespoon. 

If you're having a generous dollop of ketchup three times a week, you're adding more than 600g of sugar to your diet each year from one condiment. 

"That's a whole lot of sweet for something that's supposed to be savoury," Sunna says. 

"Another way to look at it is that you're having a teaspoon of sugar drizzled over your French fries - it feels wrong, doesn't it?"

The good news is there's plenty of options.

Avoiding premium ketchups can save your wallet and your sugar intake - they tend to up sugar content by 35% to more than 30g per 100g.

A standard bottle of Heinz contains 22.8g of sugar per 100g.

"Without getting into the taste debate, Heinz's rival Hellman's comes up trumps for your health by lowering the sugar content to 18g per 100g," Sunna says. 

Heinz has created two lower-sugar versions: a 50% less sugar option (at 11g per 100g) and Heinz's No Added Sugar & Salt (4.4g of sugar per 100g).

"But watch out here," Sunna says, "as they do add artificial sweeteners in their place (sucralose)". 

In his view, there are two newer challenger brands that deserve a mention as they cut sugar without the artificial additives. 

"Dr Wills Ketchup using dates instead of sugar (15g per 100g) and Hunter & Gather keep the sweet stuff out entirely (6g per 100g). 

So, he says, there is "plenty to choose from to suite your taste buds and health needs".

What does that look like over time?

Making small changes for your health can build up to a big impact over the long term. 

"Going from standard Heinz to the brand's no sugar option will save you more than 500g of sugar a year in your diet," Sunna says. 

What's the cost? 

"Surprisingly, opting for a healthier ketchup doesn't mean squeezing your wallet dry," Sunna says. 

A bottle of Heinz No Added Sugar & Salt costs around £0.80 per 100g and is the most expensive.

The 50% less sugar version is cheaper at £0.54 per 100g. 

That's only 4% more than the standard, more sugary version, which costs £0.52 per 100g. 

"This way you'll save 32% on the price of your ketchup (compared with no sugar) and 50% of the sugar content for your health - that's a win-win," Sunna says. 

"In the grand scheme of dietary changes, switching ketchup varieties might seem small. But it's these little tweaks that can add up to a big difference in your health."

The nutritionist's view -  from  Dr Laura Brown , senior lecturer in nutrition, food and health sciences at Teesside University

"I would say that yes, they are correct in that the focus should be health over money and the reduced sugar version does not make too much of a difference. 

"Also, there is the option of making your own ketchup too, in which you could manipulate the ingredients to add more natural flavours that will reduce the need for the added sugar - provided it is consumed within a shorter space of time."

Read more from our series... 

By Bhvishya Patel, Money team

This week, we've been speaking to some of Britain's struggling unpaid carers, hearing at times heart-breaking accounts of their physical, emotional and financial struggles.

In our final instalment in the series, a woman who cares for her daughter, son and husband says it is a "lonely job" and you often feel "looked down on" as she urges the government to "look at the bigger picture" when it came to help.

"I care for three people but I'm allowed to get Carer's Allowance once. The allowance is deducted from my Universal Credit so in effect I do not get paid for caring at all." Suzanne Buckner, unpaid carer

Suzanne's daughter Charlotte, or Lottie as her mother and father Mark call her, was three when she was diagnosed with a neuroblastoma, a rare cancer that affects children and develops in early nerve cells, in 2010.

Her gruelling treatment left her with a number of healthcare problems, including the development of three benign tumours in her liver, non-autoimmune type 1, type 2 and type 3 diabetes and asplenia.

Charlotte, now 17, is also deaf and has severe back problems due to discs growing into her vertebrae.

"My daughter was told by her oncologist in December they didn't actually expect her to survive," Suzanne, 56, says.

Suzanne is also a carer for her son, 23, who has multiple complex conditions and her husband, 62, who has mental health conditions.

"It's an eclectic collection - one minute I'm a mental health nurse, then I'm dealing with behavioural problems and then it's just classic nurse," she says.

Suzanne receives universal credit of around £972 a month after her carer's allowance is deducted.

She says the carer's allowance earnings limit, set at £139 a week, means carers like her are "caught in this trap" where they can't earn above the limit for fear of losing their benefit money.

"I care for three people but I'm allowed to get carer's allowance once. The allowance is deducted from my universal credit so in effect I do not get paid for caring at all," she says.

"It's ridiculous because if I handed my family over to the state, can you imagine how much money it would cost?

"I sometimes think central government does not have the ability to calculate or look at the bigger picture."

Recently, Suzanne got "quite poorly" and was told to go to A&E after she was unable to get an appointment with her GP.

"I thought 'I can't go to A&E I've got to look after my family'. I think that's another area that's not looked at - the health and wellbeing of carers. It's a lonely job," she says.

"Even though I was sick, I was making sure Lottie was having her injections and medicines. You can't afford to feel.

"Emotionally it is hard because sometimes you can't fix the problem. There isn't a magic solution and you can't make a phone call.

"It doesn't matter to a degree how much money you've got, it  isn't going to go away. If someone is poorly, they are poorly."

Suzanne used to run several companies, including an advertising agency, before becoming a carer for her family and now does telecoms regulation consultancy work when she can.

Holding down a 9-5 job is "not possible for most carers".

"Lottie getting cancer taught me so much about life - do not plan," she says.

"If she had to go to hospital today that means I have to change all the tutors she's having and it can happen overnight.

"Having a child with cancer is even more of a lonely thing because it's quite a rare thing. If she gets sick, life just turns upside down."

After undergoing chemotherapy, Lottie was left with a low blood temperature and therefore keeping the house warm is important, Suzanne says, which increases heating costs.

The costs can go up further if Charlotte needs to go to hospital as this means trips "all over the country" to hospitals in Birmingham, the John Radcliffe Hospital in Oxford and Great Ormond Street Hospital in London, increasing fuel and food costs.

'Less of a citizen'

Suzanne says there is "absolutely" a pressure on her finances and if it were not for the inheritance her mother left her, she "wouldn't be living".

"Both my husband's parents are dead and my parents are dead. I don't have siblings that live close by so I don't have any support," she says.

"I think the problem is, unless you've walked in somebody's shoes, you really don't understand."

Suzanne says there are some things central and local government could do to help, such as giving personal budgets through direct payments, which would allow carers to choose the support and help they needed.

"Personally I feel you get looked down on. People think you're only a carer, you get benefits, you're less of a citizen - that really annoys me," she says.

"I think the benefits system doesn't work. I'm not suggesting that all carers in the UK should be paid a certain amount, but they should be paid equitably so that people don't get to the point mentally where they say 'I can't do this anymore'. 

"There need to be some serious, high-level debates and they need to involve carers in those debates. 

"The government need to look at how much money they are wasting in the care system by doing the wrong things."

Speaking of her daughter's battles, Suzanne adds: " I don't know how she copes - I think she's an inspiration.

"She has to be pulled and tugged by doctors and have test after test, and she tolerates it all. Sometimes when I'm watching her have these tests I think to myself 'I don't know how she does it'". 

Charity calls for review

Helen Walker, chief executive at Carers UK, says it is in the state's interest to support unpaid carers because "if a carer goes down then the state has to look after two people".

If you have to give up work to care, she says, "you are going to find yourself spiralling into poverty".

"Carer's allowance hasn't had a fundamental review for years so we would like a review looking at who is eligible for it, how it works and an increase to the amount," she adds.

"And also there needs to be an increase to the amount of hours you can work while caring.

"Social care is underfunded so it needs some real investment in order for unpaid carers to be able to care safely and well.

"What many carers will say is they need a break. It's not that they don't want to care, it's that they are exhausted. They are at breaking point."

A government spokesperson said: "Unpaid carers play a vital role in the lives of their family and friends, which is why from April we're boosting carer's allowance meaning carers receive an extra £1,500 a year compared to 2010.

"Those in low income households may also be eligible for additional financial support such as universal credit."

You can read the previous parts of our series here:

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Home of the buy one get one free

Pizza Perfection, started in Moscow, Idaho, has went from a small pizza delivery business, started in 1985, into two locally owned stores placed firmly in the communities of Moscow, Idaho and Pullman, WA.

The product that Pizza Perfection provides has a history itself. Through testing and transition, from the wheat fields to the finished product, Pizza Perfection and company have created a quality product that has developed into today’s Pizza Perfection pizza.

As the product evolved, so did the desire for Pizza Perfection to become the best valued pizza store in the Northwest. Born was the idea to offer a true BOGOF ~ “Buy One, Get One Free”, to all of our carry-out customers. Today’s slogan “Two Pizzas, Too Perfect” exemplifies the BOGOF idea. The large pizzas continue to be 16 inches to provide more value for the customer’s dollar. Every pizza is made with the highest quality ingredients and always fresh, never frozen dough.

Pizza Perfection’s Philosophy is to take one of the basic principles of good business: sell a quality product at a good price. Pizza Perfection has incorporated this spirit into their own mission statement: “Sell the perfect pizza at the perfect price - providing the utmost quality and value to our customers!”

A perfect pizza starts from the bottom. The dough made fresh daily and NEVER EVER NEVER frozen allows Pizza Perfection to create a soft flavorful crust. The never frozen, fresh, dough allows the crust to rise to perfection every time. Perfect crust is then topped with our homemade sauce made with Stanislaus tomato products specializing in fresh packing "real Italian tomato products", from fresh tomatoes, not concentrate. To finish off the perfect pizza,we top it with an 80-10-10 mixture of 100% mozzarella, provolone and cheddar.

Pizza Perfection continues to use only the freshest, not vacuum packed vegetables. We dice our produce daily to optimize crispness and flavor on each pizza. Combine this with premium meats, homemade sauce made from non concentrate tomatoes and 100% real cheese. "Perfect Pizza"

We never stop creating and innovating, as Pizza Perfection stives to become the best valued pizza store in the Northwest. Pizza Perfection continues to offer a true "Buy One, Get One FREE," to all its carry out customers. The slogan "Two Pizzas, Too Perfect" exemplities the Buy One, Get One Free idea. the large pizza remains 16 inches to provide more value for the customer's dollar. Pizza Perfection strives to improve PERFECTION!

Recognition

2011 "Best Pizza"

2010 "Best Pizza"

2009 "Best Pizza"

2001 "Winner of the Fastest Pizza Delivery"

Daily News: Best of the Palouse

2011 "Best Pizza Delivery"