dodge journey doors won't lock

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Power locks not working on key or door

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Good evening folks have Issue I got a 2006 Dodge Ram 1500 SLT. My issue is neither key fobs or the door itself would unlock or lock the truck, windows button works. I can find a clear answer has anyone out there experienced this and come up with a fix it will be greatly appreciated  

Does the metal key work to lock/unlock the doors when inserted into the door? Does the key fob have a known good battery? It may be just dirty contacts.  

I really appreciate your input so quickly . Yes the metal keys do work to unlock, the only thing I have not tried replacing the batteries on the key Fobs, but it’s both sets of keys.  

Forgot I have a service manual for the 2006 Ram's in pdf. ALL DOOR LOCKS INOPERATIVE For a complete wiring diagram Refer to Section 8W. DR POWER LOCKS - ELECTRICAL DIAGNOSTICS 8N - 21 Possible Causes DTC PRESENT TOTALLY INTEGRATED POWER MODULE (TIPM) FUSE No. 2 OPEN (A941) FUSE B+ CIRCUIT OPEN INSTRUMENT CLUSTER Diagnostic Test 1. DTC PRESENT Turn the ignition on. With the scan tool, read DTC’s. Does the scan tool display any Door Lock or Cluster related DTC’s? Yes >> Refer to the Table of Contents in this section and perform the appropriate test. No >> Go To 2 2. TIPM FUSE No. 2 OPEN NOTE: If the fuse is open, check the DOOR LOCK SHORTED symptoms in this section. Test both sides of fuse No. 2 in the Totally Integrated Power Module (TIPM). Is there 12 volts on both sides of fuse No. 2? Yes >> Go To 3 No >> Replace the fuse if open and retry the system. If the fuse blows, locate and repair a short to the Instrument Cluster. The 12 volt supply to the fuse is a bus bar in the TIPM. Perform BODY VERIFICATION TEST - VER 1. (Refer to 8 - ELECTRICAL/ELECTRONIC CONTROL MODULES - STANDARD PROCEDURE) 8N - 22 POWER LOCKS - ELECTRICAL DIAGNOSTICS DR 3. (A941) FUSED B+ CIRCUIT OPEN Turn the ignition off. Remove the instrument cluster. Measure the voltage between ground and the (A941) Fused B+ circuit in the C1 connector. Is the voltage above 10.0 volts on the Fused B+ circuit? Yes >> Replace the Instrument Cluster in accordance with service information. Perform BODY VERIFICATION TEST - VER 1. (Refer to 8 - ELECTRICAL/ELECTRONIC CONTROL MODULES - STANDARD PROCEDURE) No >> Repair the Fused B+ circuit for an open. Perform BODY VERIFICATION TEST - VER 1. (Refer to 8 - ELECTRICAL/ELECTRONIC CONTROL MODULES - STANDARD PROCEDURE) DR POWER LOCKS - ELECTRICAL DIAGNOSTICS 8N - 23 You'll need an advanced scan tool to read the DTC's stored in the TIPM (if any). A cheap scanner won't work. Dealer or shop typically charges an hour's labor. At a minimum you could check fuse 2. If it's blown try another fuse. If it blows again, then there is a short.  

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Dodge Journey Door Won’t Open: Solutions for Inside or Outside Issues

In this guide, we will explore potential causes and solutions for a Dodge Journey door that refuses to open, whether from the inside, outside, or both.

The troubleshooting steps will depend on whether one or both handles are functioning .

Faulty mechanisms, damaged components, or normal wear and tear can all contribute to a door that won’t open. 

The factors at play may vary based on whether the issue is occurring internally or externally, or both.

Door Won’t Open from the Inside Only: Causes

Several common issues could lead to the interior door handles of a Dodge Journey failing to respond. We’ll address the most prevalent ones below.

Child Safety Lock

Modern vehicles include a child safety lock mechanism to prevent accidental door opening. The safety lock is typically positioned near or on the interior door handle and may require pressure to deactivate it.

Start by checking the child safety lock.

Worn or Faulty Inner Door Handle

Worn or broken door handles are a common reason why your vehicle’s doors won’t open from the inside.

Over time, frequent use or mishandling can cause wear and tear or damage to the interior door handle.

When this happens, replacing the door handle might be necessary to ensure the proper functionality of your Journey’s door.

Lock Actuator

Faulty door lock actuators can also result in the door not opening from the inside. 

A door lock actuator is a small motor responsible for electronically locking or unlocking the door. Malfunctions could cause the door to remain locked even when the interior handle is pulled. 

In this scenario, inspecting and potentially replacing the door lock actuator is necessary to resolve the issue.

While attempting to open the door, manually pull the door lock to the unlock position. If the door opens with the added pressure, it’s an indication that the door lock mechanism or power lock might be failing.

Faulty Door Handle Cable

An additional possible cause for a Dodge Journey’s door not opening from the inside is a damaged or disconnected linkage connecting the interior door handle to the latch mechanism. 

The linkage consists of rods and clips that enable the door to open when the handle is engaged. 

If any part of this linkage is damaged or disconnected, the door will remain shut from the inside. A comprehensive inspection of the linkage components, along with reattachment or replacement of damaged parts, is essential.

Door Lock Mechanism

A malfunctioning door lock mechanism can also hinder the Journey’s interior door from opening. 

The door lock mechanism encompasses the latch, lock cylinder, and other internal components that secure the door when locked. 

Faults in any of these components could impede proper door functionality, preventing it from opening from the inside. 

Door Won’t Open from the Outside Only: Causes

An issue occasionally encountered with the Dodge Journey is the inability to open the door from the outside, while it remains functional from the inside. 

Various reasons could contribute to this problem, and understanding these causes can help diagnose and resolve it effectively.

Exterior Door Handle Issues

Over time and through frequent use, the exterior door handle of the Journey can become worn out or damaged. This wear can result in improper engagement with the door latch mechanism, preventing the door from opening. 

In such cases, replacing the door handle is advisable. The handle might feel lighter or may pull higher compared to the other exterior door handles.

Faulty Door Latch Assembly

The door latch assembly of your Dodge Journey is responsible for securely holding the door closed and releasing it when the handle is pulled. 

If the latch assembly malfunctions or is damaged, it might fail to release the door when the exterior handle is activated. This issue can usually be resolved by replacing the faulty latch assembly.

Linkage Issues

The exterior door handle is connected to the latch assembly via a series of rods or cables referred to as the linkage. 

If any of these components become disconnected or misaligned, the door handle won’t function properly from the outside. Inspecting the linkage and making necessary adjustments can rectify this problem.

Frozen or Jammed Lock

In colder climates or specific conditions, the door lock mechanism of your Journey can freeze or become jammed, preventing the door from opening even when using the exterior handle. 

Applying a de-icing agent or penetrating oil can help alleviate the lock’s condition and allow the door to open.  

General Door Repair Instructions

The following are general instructions for repairing doors. Keep in mind that the assembly of the door panel can vary based on the model year of your Journey. We recommend searching on YouTube for your specific model year and watching videos for detailed guidance. This can save you considerable time and effort.

Identifying the Problem

When dealing with a Dodge Journey door that won’t open, it’s crucial to identify the underlying cause. Unfortunately, gaining access to the linkage might require removing the door panel.

Pay attention to any unusual noises while operating the door and inspect the lock and handle for signs of wear or damage.

Disassembling the Door Panel

Prior to making repairs, you need to disassemble the door panel of your Dodge Journey. Begin by removing the screws that secure the armrest and handle. 

Next, gently pry the door panel away from the door frame using a flathead screwdriver or a panel removal tool. 

Exercise caution to avoid damaging the panel’s clips, the paint on the door jam, or upholstery. Once the panel is detached from the frame, disconnect any electrical connectors and set the panel aside.

Repairing the Fault

Based on the identified issue, proceed with the appropriate repair:

• Broken door handle: Replace the door handle by unscrewing the mounting bolts, carefully removing the old handle, and attaching a new one.
• Faulty lock mechanism: Inspect the lock for damage or misalignment and repair or replace the necessary components.
• Damaged internal door parts: Examine all internal components (such as the door latch, rods, and levers) and replace any damaged parts.

Reassembling the Door Panel

After completing the repair, reassemble the door panel of your Dodge Journey using these steps:

• Reconnect any electrical connectors that were disconnected earlier.
• Align the clips on the door panel with the holes in the door frame, then gently push the panel into place.
• Reattach the screws to secure the armrest and handle.
• Test the door’s functionality to ensure everything is working correctly.

By following these general door repair instructions, Dodge Journey owners can address a door that won’t open and enjoy a properly-functioning door once again.

Tips and Tricks to Handle a Stuck Door

Occasionally, Dodge Journey owners may encounter a situation where their door won’t open. In such cases, it’s important to be familiar with several tips and tricks to effectively address a stuck door. Here are a few approaches that can help resolve this issue.

1. Apply Lubricant : One of the most common causes of a stuck door is rust or debris accumulation on the door latches, hinges, or locking mechanisms.

Applying an appropriate lubricant, such as WD-40, can help loosen the rust and free up the door. Spray the lubricant on the affected areas and attempt to gently open the door after waiting a few minutes.

2. Check the Door Lock : Sometimes, the issue may not lie with the door itself but with the locking mechanism. Inspect the key fob and the manual door lock to ensure they are functioning properly. If needed, replace the key fob’s battery or repair the manual lock.

3. Assess the Door Alignment : Misaligned doors can lead to difficulties in opening. Examine the alignment of the door and ensure that the gap between the door and the vehicle body is even. If the door appears misaligned, adjusting the hinges may rectify the problem.

4. Use a Slim Jim Tool : A Slim Jim tool can help disengage the locking mechanism from the inside. Carefully insert the tool between the door frame and the window, then gently manipulate it until you hook onto the lock linkage. Once you’ve located the lock linkage, pull the Slim Jim upward to disengage it.

5. Consult a Professional : If all else fails, it’s advisable to take your vehicle to a reputable mechanic or dealership. They can diagnose and address the issue using the appropriate tools and expertise, ensuring that the problem is resolved and the door opens smoothly.

Frequently Asked Questions

Why is my journey’s door handle not working.

There can be several reasons why the door handle of your Dodge Journey is not functioning. Common causes include a broken or worn-out door handle, a damaged or disconnected linkage, or a faulty latch assembly. To determine the exact issue, it’s recommended to thoroughly inspect the door handle and related components.

How can I resolve Dodge Journey door closing problems?

If you’re facing difficulties with closing the door of your Dodge Journey, it’s important to identify the underlying cause. Potential reasons include a misaligned door, damaged or worn door hinges, a malfunctioning door latch, or a compromised weatherstrip. Once the issue is identified, repairing or replacing the damaged part may resolve the problem.

What are the potential causes of Journey door issues?

Door-related problems in a Dodge Journey can be attributed to various factors. Some possible causes include:

• A malfunctioning door lock or latch assembly
• Door handle issues caused by broken or damaged components
• Doors becoming misaligned due to accidents or wear
• Worn or damaged door hinges
• Faulty weatherstripping resulting in door sealing problems

It’s essential to diagnose the specific cause of the problem in order to effectively address and resolve it.

How do I unlock a Dodge Journey door?

If you find yourself locked out of your Dodge Journey, there are a few methods you can try to unlock the door:

• Use your key fob: Press the unlock button on your key fob. If the battery is dead, consider replacing it.
• Utilize the physical key: Insert the key into the door lock and turn it counterclockwise to unlock the door.
• Seek assistance from a locksmith: If the above methods aren’t effective, it’s advisable to contact a professional locksmith for assistance.

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Power Door Locks Not Working Problems of Dodge Journey

Dodge Journey owners have reported 5 problems related to power door locks not working (under the electrical system category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Dodge Journey based on all problems reported for the Journey.

1 Power Door Locks Not Working problem of the 2015 Dodge Journey

Had not started the vehicle for 1 week. With fob in hand I opened the door. With door open I put my foot on the brake (it did not compress), then pushed the start button. The dash flashed on and off saying fob not detected. Tried pushing fob, tried starting car again. Then a loud clicking began at the front of the vehicle in the motor area. The dash flashing stopped and all screens were black. No power to vehicle at all, door locks did not work. Opened hood to see where clicking was coming from, but could not detect. Tried remote start and traditional start as well. Nothing works. Engine clicking finally stopped after about 10-15 minutes. Car has to be opened with the key and will still not start. See all problems of the 2015 Dodge Journey 🔎 .

2 Power Door Locks Not Working problem of the 2018 Dodge Journey

Door locks will not stay lock doors will unlock when wet when you wash car you get water on doors car lock and unlock uncontrollably and in car wash and when it rains doors unlock them self's , dealer can not fix problem went there 6 times. See all problems of the 2018 Dodge Journey 🔎 .

3 Power Door Locks Not Working problem of the 2010 Dodge Journey

Rear door locks will not open with the key fob or by pushing the unlock door button from inside the car. If you manuall open the rear doors by pulling up ont he knob they will not lock when driving or with the key fob or by hitting the door lock butoon. This is a known issue and Dodge Chrysler will not fix it. See all problems of the 2010 Dodge Journey 🔎 .

4 Power Door Locks Not Working problem of the 2009 Dodge Journey

While driving the car started to sputter with the wipers going extremely fast then stopping and coming back on. Door locks wouldn't work with key fob or door buttons, left low beam and right high beam wouldn't work, neither front turn signal would work, and temp gauge was off by 30 or 40 degrees. Replaced the battery and none of the issues were fixed. Had to take it to the closest mechanic it finally shut down completely on him while running tests. He called the local Dodge service center and they told him it is a known electrical issue with Journeys and durangos that they see all the time. He had to order a complete new integrated power module or fuse and circuit board for $860 part only. When he ordered the part out of chicago they only had 1 in stock as the guy stated they can't keep these in due to so many issues. Car is running now but it is at the dealer service center because only they can reset the computer so everything works as normal. So, another $100+ for that as well. This needs to placed in a recall status before someone is seriously injured when their car shuts down while driving. I will be submitting a reimbursement request. See all problems of the 2009 Dodge Journey 🔎 .

5 Power Door Locks Not Working problem of the 2009 Dodge Journey

The contact owns a 2009 Dodge Journey. The contact stated that the front windows and door locks failed to operate. The contact also mentioned that the driver¿s side mirror failed to function. The manufacturer was notified and informed the contact that the vehicle was not included in NHTSA campaign number 10v658000 (electrical system). The vehicle was not repaired. The approximate failure mileage was 33,000.

Other Common Electrical System related problems of Dodge Journey

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2010 Dodge Journey Doors Wont Lock

I took my car in to get the Win Module fixed. It was fixed and I was given a new key. Every since my doors lock but sometimes the doors wont lock. And I just lock the doors manually. So now the dealer is saying that it will cost over 1000 to fix the issue. Which is something about the fuse box messed up and power goes in but doesn't come out. Now my question is it was fine before the repair. Could this be something caused by the mechanic? I don't understand how everything was fine and now the issue arise after the repair. Could this issue have anything to do with repairing the Win Module? My husband is overseas and since I feel like they are trying to get over on me. Any help will be appreciated. :-)

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• Dodge Master 53,816 Answers
• Posted on Mar 27, 2017

Very possible that you are right what happens after a repair is the responsibility of the repairer not for you if necessary talk with a lawyer but don't put up with this the job was not done satisfactorily and you are entitled to action

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• 242 Answers
• Posted on Oct 24, 2008

SOURCE: 1998 Jeep Cherokee Internal locks and power locks Not working.

Open the door panels and lube all of your lock mechanisms. They tend to get stuck and it harms the locking motor. After I lube mine up, they freely move. Just spray some lithium grease and manually lock and unlock the door with the rocker until it moves very easily. You'll probably have to do this once a year like I do.

• 85242 Answers
• Posted on Dec 11, 2008

SOURCE: Remote door lock receiver problem 1995 Buick Regal

They are right at the GM dealer, u need a new module, have seen and fixed this very issue, have the dealer do a national inventory search both in Canada and the USA, if the dealer won't, call a US dealer and ask them to try and get the part for U, have done this more than once for out of production parts, always got the part from somewhere.

• Posted on Jan 08, 2009

SOURCE: key wont unlock doors on my 1993 nissan 300zx

the lock cylinder may have fallen from the keyhole. if you can get the door panel off with the window rolled up you can see if thats the case. good luck

• Posted on May 12, 2009

SOURCE: door locks wont work

check if the batteries in key remote are good. if good nedd to reset your key by putting in the ignition just turn the dash lights on ...dont start the car and once the ignition lights shows on the dash board just press unlock and lock once ot twice until it locks and unlocks while u in the car. try that it had worked for me before should do for urs.

• Posted on Aug 05, 2009

SOURCE: I have a 1995 Mercedes Benz s320 and my doors wont lock

There is a central door locking pump under the back seat, the motor has gone in it, cheap way to repair is to strip it down and put a motor in it from a tyre compreser from argos for under £10 very easy to fit just two wires

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• Alarms, Keyless Entry, Key Fobs, Locks & Remote Start

2010 Journey key fob wont lock or unlock doors

• 2010 journey

By RB10 March 22, 2018 in Alarms, Keyless Entry, Key Fobs, Locks & Remote Start

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I have a 2010 Journey and one of my key fobs wont lock or unlock the doors anymore, but will still start the vehicle. Is there a way to reprogram this fob or do I need to get a new one?

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Have you tried the simple things first, like replacing the battery?

I have replaced the battery , same problem so I tried another battery  and still the same.

Just purchase a new fobik and self program it if you have two working (will start the car, keyless entry doesn't have to work) keys.

I've used the Chinese keys off eBay with no problems. They are significantly cheaper than OEM.

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