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Argosy Cruises - Lake Washington

1 Kirkland Ave, Kirkland , Washington 98033 USA

• Independent
• Credit Cards Accepted

Learn more about this business on Yelp .

Narrated sightseeing cruise available from this location: LAKE WASHINGTON (1.5-hr): Learn the history of the Eastside, cruise past magnificent lakeside properties, enjoy natural scenery. Operates May through September.Please visit our website for current schedules.

Reviewed by Sarah S.

My husband surprised me with a cruise through Lake Union, the Ballard Locks & Puget sound for my birthday! It was a great experience, and I would recommend this cruise to anyone visiting... Read more

Reviewed by Alden C.

The Lake Washington Argosy Cruise trip was my third trip with the cruise line. I was excited to explore this area more and I felt like I had a very satisfying trip! There was a little bit of... Read more

Reviewed by Anne M.

Had a great trip around Lake Washington using Argosy Cruises. The boarding process is easy and the staff immediately made us feel welcomed. The boat itself is clean, and has plenty seating. The... Read more

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Argosy Cruises - Lake Union

Hours updated 2 months ago

Review Highlights

“ If you are taking a cruise of South Lake Union and Lake Washington , it would be at the latter location. ” in 8 reviews

“ You get a good view of the house from Sleepless in Seattle and Bill Gate 's house, which I thought was nifty because I'm a big ol' nerd. ” in 3 reviews

“ Eric (if I remember his name correctly) was a great narrator . ” in 3 reviews

Location & Hours

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1200 Westlake Ave N

Seattle, WA 98109

Galer St & Broad St

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About the business.

Business owner information

Locks Cruise - 2 hrs, departing from Pier 54 on the Seattle Waterfront and AGC Marina on Lake Union. Be surrounded by floating homes & houseboats, large fishing vessels, seaplanes, majestic parks, and become the attraction to those around you as you transit through the Ballard Locks. …

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Overall rating

Bring earplugs. Really strong ones. The guide thinks he is very funny and blasts his voice into mic. He's not and even with ear protection it was too too loud. Would enjoy simply hearing about the landmarks at a respectable volume minus the cartoon inflections.

I have to share this review, as I rarely am willing to give a company a 1-star review. But, I advise everyone think twice before giving this company any of your money. Here is my story: My wife booked us a trip on the Argosy Cruise leaving from the Lake Union boathouse for the famous "Christmas Ships" trip and wanted it to be somewhat of a surprise for everyone. Shortly after she booked this trip for our family, we found out she was pregnant(!). If you know anything about being pregnancy- apparently your brain and memory don't really work as normal (or so I've heard). Well, you might be able to guess where I'm going with this... she had the time mixed up for the departure. So, we arrive (what we thought was early) for a ship that we thought would be leaving the harbor at 5:30, rather a ship than 4:30... We were at the boat dock at 5:15. When we got there, the ship was still in the harbor and they hadn't left yet (they still had the boarding platform down and the ship was still tied down) So we were thinking all was good at this point (still didn't know we were late) and ready to get on the boat... All 7 of us! Actually, NO. Instead, the young men who were launching the boat refused to let us on the ship, claiming that they were on a tight schedule and we should have arrived earlier.... Instead they claim that we call the office (did I mention it was Sunday night?) and try to find a way to get help. So, here we were standing in the freezing cold on a beautiful night in Seattle on the dock as we watched our ship, the one that we were all REALLY looking forward to, leave the dock. There goes our Christmas gift... It really was a super sad situation. Now, I figured that someone with as good of a reputation as Argosy would have no problem either refunding our money, or finding a way to repurpose our money. So I tried calling them over the course of the next week. And calling them. And calling them. And calling them etc. Eventually, I spoke with the VP of sales and marketing, who seemed nice, but still to this day (over 2 month later) have not had any luck AT ALL with receiving any sort of compensation or refund!! Mind you, we paid almost $500 for this trip, and never received a SINGLE cent back (full disclosure: they told me that they "comp up" us for the food THAT WE PAID FOR from our initial missed trip if we booked another trip!!?). I asked them if they would be able to honor some of my money by finding a way to get half off another round of tickets (pay for 3 tickets and get 6), but they vehemently disagreed with this, as they stated that this was against their policy. All of this stems from their policies and procedures, which they send you in an email, that states there are absolutely no refunds for this type of situation. (Mind you this is an email that I NEVER personally received until after the fact, as my pregnant wife was the one to set this up in the first place...) Shame on you Argosy Cruise. What a terrible way to do business. I still can't believe that such a big and reputable company would operate this way. Not only will I personally NEVER do any further business with them, but I will also GLADLY share this experience with anyone willing to listen!!

Business Customer Service

Mar 7, 2018

Jayson, We appreciate the honesty and transparency of your review. For the safety of our guests, we do not board once the ship is underway. We had pulled the boarding ramp up and departed the marina promptly at 5:00 PM and therefore could not have safely boarded you and your family, as we were already underway. We understand your frustration and disappointment in mixing up times and arriving late to your Christmas Ship™ cruise. We offer a 50% refund for cancellations that occur at least 72 hours prior to departure. Now, we know you and your family had no intention of cancelling your cruise--you were simply late. As mentioned on our website, the confirmation email, and the reminder email your wife received (which mentioned the departure time), our policy does not cover refunds for those who are late. We appreciate your acknowledgment of our policies and procedures, and congratulations on the pregnancy!

Really nice evening cruise around the lake! I attended a company Xmas party aboard the murder mystery dinner cruise and it turned out to be a really fun event. Before we got to the ship parking was easy, we were directed to a nice big lot close by so finding a spot was not a problem. They offer to take your picture before boarding but they weren't pushy when we declined which was kind of nice for a change. There was a lot of room in the dining area and our party had a good amount of space from the other diners. The show starts right away and they had pretty good actors which fit the characters they were playing. There was some audience interactions and some folks were chosen to be involved but those who ended up as a suspect were setup beforehand by the party they were with. The food and service was really good. We were served surf and turf which was top sirloin and salmon. They had a nice fully stocked bar too which was awesome. Also if you get tired of the dining room, they let you roam the deck and check out the scenery which was nice when getting some fresh air. I really enjoyed the whole cruise, dinner, and show and would recommend it if you want something different than just a dinner and a movie.

Matt & Kris with Argosy were hands down, the most accommodating team I've ever had the pleasure of working with. Argosy held our September 2017 networking event, and I was a bit nervous about holding an event on a boat. But the event could not have gone better. We saw the highest attendance for any of our events, and our attendees still rave about it. The food was provided by Green Apple Catering and was truly delightful, everything was very fresh and seasonal. We took a cruise around Lake Union at sunset, if you haven't done it yet, add it to your summer bucket list!

This review pertains to the Christmas holiday cruise...I bought this ticket on a Groupon deal thinking it would be a good way to get in the holiday spirit. I didn't realize it was going to be a boat trip full of families with young children and grandparents. Don't get me wrong, they added to the holiday atmosphere, but my friend and I were the only two females there under 50 without children. There should really have been a boat for young folks, and another for families. The screaming kiddos at the end of the ride were especially unappealing. That said, I should have known better. I've been on the happy hour cruise and that one was quite enjoyable. Waterways does a brunch cruise that is similar and I can appreciate each for what they offer.

Dec 1, 2014

Hi Tammy - thanks so much for your comments! We have been thinking about adding a follow boat that is 21+ only, sounds like this could work for you!

Absolutely 5 stars! My husband (now) and I got married on the "Champagne Lady" which is one of many Argosy boats. Everything about the cruise was amazing. Being that we had an unrehearsed wedding happening on the boat, with fifty guests, the staff was very accommodating. The captain was great and super friendly. The bar tender was very funny and very hospitable. When the cruise was finished and all the happy attendees were off the boat, no one hassled us for payment. Usually after a catered event the bill is to be settled at the end; however, they were very professional and it was taken care of behind the scenes. I feel bad that this review is coming now almost 2 years later- but June 23, 2007 was a fantastic wedding day! Thank you Argosy and Champagne Lady!

If it is a nice day, this is a terrific way to sail Lake Union and Lake Washington on a relaxing, informative, beautiful tour. We took a couple of friends with high-stress jobs. I figured a Pike Place Tour (Seattle Bites) in the morning and this in the afternoon would put them into immediate 'vacation mode' on the very first day. Worked like a charm! This was their first visit to Seattle and they were wowed. There is nothing more relaxing than being out on the water, and unlike the touristy, obnoxious tour boats in San Francisco CA (where we're from), this was not only fun, but very reasonable in cost.

Eric the narrator was fabulous!! Just came back from the trip a few days ago. We had the "GO Seattle" card & this was included on the card. Eric (if I remember his name correctly) was a great narrator. Throughout the boat ride, he kept talking about the different sites that we'd see. The cruise passed by Bill Gates' home, saw Horizon the ship featured on Deadliest Catch, learned a lot 'bout Seattle. Amazing thing is Eric had only been in Seattle for a few months, & memorized the "script" for the boat. He answered questions as if he were a true native. The cruise was 2 hours long & it was not crowded. Everyone was able to have a seat & roam around freely. Thank you! PS. There's a parking lot walking distance, downside, had to pay; meter parking.

We got off to a rocky start. After waiting close to 30-45 minutes on the side of the road (we were waiting for a second tour bus to arrive) we were informed that the second bus had not been sent. Their staff remained very professional and moved everyone in to an area that allowed for better explanation (e.g, off the side of the road to get away from road noise). The young ladies that had been escorting the group around advised that we wait for a manager. Within less than 5 minutes a manager came and addressed the entire group. They offered a full refund and access to their next ride, free of charge. It is not often that a company acknowledges their error and provides a solution to this error so quickly. The tour went well and smooth. The staff of the boat was knowledgable and friendly. I would recommend anyone wanting to take a cruise of the Seattle bay areas use this company. Any company that maintains that level of professionalism, recognizes there fault and corrects it with out any prompting from it's customers is a winner in my book.

I would really like to thank Argosy for making our wedding party on the champagne lady boat very special. The crew was amazing and very friendly. We felt that they were our friends and they made our guests very happy and satisfied. The captain did really great job playing our music and the waiter from the restaurant was very gentle, kind and understanding. We all loved him!!! To be honest, all of them showed a beautiful attitude that we are really thankful for. Most of our guests came from oversees and such experience was so different and unique for them to attend a wedding on a boat. They were extremely happy. It has been always my dream to have my wedding on a beautiful private boat and my sweet husband made it true. Thank you Argosy for your excellent service and the quality of your people. Making business with you was a pleasant experience!!!

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Lake Washington Cruise — Kirkland

Type: Tours and Excursions

Last updated on January 13, 2020

10Best Says

1 Kirkland Ave Kirkland, WA 98033

206-623-1445

EXPERT TIPS BY: Corinne Whiting Seattle Local Expert

• Sightseeing , Beaches : "If you own an Entertainment Book, have a look inside for Argosy coupons."
• Best for Sightseeing Because: Argosy Cruises offers a scenic Lake Washington tour that pushes off from Kirkland (among other destinations). Enjoy a relaxing, narrated ride.
• Best for Beaches Because: View beaches from a water perspective, abroad the Lake Washington Cruise that pushes off from Kirkland.

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