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VIRGIN AUSTRALIA

Named one of the world's leading airline

Awarded 'Best Airline' and 'Best Staff Service' in the 2012 Skytrax World Airline Awards.

Whether you're flying internationally or domestically, for business or for pleasure you will be well looked after on a Virgin Australia flight.

You will receive the highest level of customer service both in-flight and when at the airport and feel safe as, it is Virgin's number one priority. The company has a fantastic record of being on time so sit back and take in the atmosphere of the airport before jumping aboard a flight, where you can enjoy the great in-flight entertainment options and an the excellent menu.

The company has a long list of achievements and was awarded 'Best Airline' and 'Best Staff Service' in the 2012 Skytrax World Airline Awards as well as Best Staff Service in Australia and Pacific in 2013.Virgin Australia works on a business model that offers its consumers the choice of purchasing a ticket with the aspects of the 'no frills' approach paying for a budget flight or paying a little bit more to receive services more in line with full-service airlines.

So whatever way you want to choose to fly business class or save a few extra dollars Virgin wont fail to impress.

The Virgin Family

Virgin Australia is part of a very big family, the Virgin Group. Conceived in 1970 by Sir Richard Branson, the Group has become one of the most highly respected global brand names of the 21st century. Since the establishment of its first company, Virgin Records, Virgin has created more than 300 branded companies worldwide, employing approximately 50,000 people, in 30 countries. These companies operate in sectors ranging from mobile telephony to transportation, travel, financial services, media, music and fitness and, of course, the soon to be launched space tourism operation, Virgin Galactic. The Virgin Group believes in making a difference and stands for the principles of value for money, quality, innovation, fun and a sense of competitive challenge. It delivers a quality service by empowering its employees and facilitating and monitoring customer feedback to continually improve the customer's experience through innovation. Virgin Australia share these values and are determined to become the airline of choice for corporate and leisure travellers alike.

The Virgin Fleet

Virgin pride themselves in being consumers airline of choice, so they have taken every step to ensure they operate one of the world's most advanced and modern fleet of aircraft.

Attractive and powerful, and with more than 130 aircraft in operation, their fleet is a frontrunner in its field. Each aircraft houses some of the most advanced avionics in history, and is tailored to specifically meet the demands of its market. Beneath the gleaming white and red livery and world-famous signature, you will find efficient engines and lighter structures which make better use of fuel and in return produce lower emissions, as well as superior comfort, entertainment and service features.

The Classes of Virgin

Business Class Guests experience second-to-none space and comfort, and exceptional inclusions. Virgin's fully inclusive fare allows you to feel at home in their spacious Business Class cabin; where you can relax in (or work from) your luxurious leather seat, and enjoy premium food and beverages from their exclusive onboard Business Class menu – designed by leading Australian chef, Luke Mangan. Premium Economy Guests, travelling on international services, enjoy a luxurious and all-inclusive experience. While onboard, you can stretch out with extra legroom and enjoy complimentary in-flight entertainment and food and beverages from Virgin's Luke Mangan inspired menu. Economy Enjoy the value-for-money comfort and options of Economy Class. If you are travelling for business or leisure, our regular flights provide convenient and economical options. Economy guests travelling on domestic and international short haul services can choose between two fare types: Saver and Flexi. For a more inclusive Economy experience consider Virgin's Flexi fare and enjoy complimentary snacks and drinks in addition to increased fare flexibility. Economy guests travelling on international long haul services receive complimentary food, beverages and in-flight entertainment.

InFlight Entertainment

Virgin's award-winning in-flight entertainment system Red is available complimentary to all guests travelling on international long haul services. Red entertains all ages with an extensive range of new release and classic movies, TV favourites, engaging games and mood-satisfying music, delivered through a touch-screen and handset-controlled system.

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Virgin Australia Flight Status & Airline Guide

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Virgin Australia Guide

Welcome to our comprehensive guide on Virgin Australia, where we cover everything from the airline's history, flight status tracking, to baggage help and pet policies. Our aim is to provide you with detailed insights into the services and operations of this esteemed airline. So, whether you are a frequent flyer or planning your first trip with Virgin Australia, this guide is designed to assist you every step of the way. For more information on other airlines, check out the Airline Guide on iFly.

Company Information

Virgin Australia, a part of the Virgin Group and HNA Group, operates around 500 flights daily. The airline's headquarters are nestled in Bowen Hills, Queensland, Australia, with additional offices in Sydney, Melbourne, and Brisbane. For a more in-depth look at the company, follow this link .

Flight Status & Tracking

Stay updated with your Virgin Australia flight status through their website, mobile app, or airport FID screens. This airline also offers real-time flight tracking using GPS, radar, and satellite communication.

Check Virgin Australia Flight Status to get current departure, arrival, or delay status of any flight, including flight tracker on a map.

Airport & Airline Tips and Resources

Check here to get details on airports that Virgin Australia operates from, such as terminals used, baggage claim, check-in, and more.

If you need to see all of the VA flights departures (or arrivals) for a specific airport, use the Flight Status widget on this page, select your airport, and you’ll be presented with a list of flights and their full details.

Traveler’s Guide to Flights , you can learn about commercial flights, the flight booking process, how (and why) flight numbers are selected and retired, as well as insights into air traffic control and who the world’s governing bodies are for commercial aviation (like the FAA in the USA).

Aircraft Fleet

Virgin Australia's modern fleet comprises both Boeing and Airbus planes. The airline has recently updated its aircraft fleet to include more fuel-efficient models.

Partners & Alliances

Despite not being part of any major airline alliance, Virgin Australia has established several partnerships to enhance passenger experience. These include codeshare agreements, joint ventures, and reciprocal frequent flyer benefits through Delta Air Lines. For more on these partners & alliances , click the link.

Gateway Hubs

Learn about the hub system of Virgin Australia, which allows for efficient operations and connectivity for its passengers. The airline's base of operations is in Sydney, Australia, where it manages its fleet and coordinates its flights. The hub airports for Virgin Australia are located in major cities across Australia, enabling the airline to offer a wide range of domestic and international flights. Discover the history of Virgin Australia's hub system and the modern facilities and amenities that these gateway hubs offer for a comfortable and convenient travel experience.

Flights & Destinations

From booking flights to discovering new destinations, Virgin Australia offers a comprehensive guide. The airline provides a variety of vacation destinations, convenient vacation packages, and an array of direct and nonstop flights. For more information, visit flights and destinations .

Baggage Help

Planning a trip with Virgin Australia? It's crucial to familiarize yourself with their baggage rules, limits, and fees to ensure a smooth journey. From carry-on bags to checked baggage and special items, understanding what you can bring and how much it may cost can help you prepare for your trip. Be aware that these rules can change, so it's recommended to check for the most current baggage info on the day of your flight.

Virgin Australia's pet policy involves certain restrictions and guidelines. Pets can be transported in the cargo hold via an International Pet and Animal Transportation Agent. For more details about traveling with pets , click on the link.

Airline Evolution

From a low-cost carrier to a full-service carrier, Virgin Australia's journey is indeed fascinating. Despite financial challenges, the airline has continuously innovated and adapted to market demands. Discover more about Virgin Australia's unique branding, customer-focused approach, and the introduction of new products and services in this comprehensive airline history .

Quick Facts About Virgin Australia

• Virgin Australia is Australia's second-largest airline after Qantas.
• The airline was founded in 2000 as Virgin Blue and was renamed Virgin Australia in 2011.
• It is part of the Virgin Group, which was established by British businessman Richard Branson.
• Virgin Australia is headquartered in Bowen Hills, Brisbane.
• The airline operates a wide network of domestic and international flights, serving over 50 destinations.
• Virgin Australia is known for its high-quality service and has won several awards for its in-flight entertainment and customer service.
• It offers three classes of service: Economy, Premium Economy, and Business Class.
• The airline's frequent flyer program is called Velocity Frequent Flyer and offers benefits like priority check-in, extra baggage allowance, and access to airport lounges.
• Virgin Australia has codeshare agreements with many international airlines, allowing passengers to book flights on multiple airlines with one ticket.
• As of 2021, Virgin Australia operates a fleet of over 130 aircraft, including Boeing 737s and Airbus A330s.

Customer Service

Virgin Australia offers a range of customer service options to cater to various needs. Services are easily accessible via the airline's mobile app. For more details about Virgin Australia's customer service, contact info is available.

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