crystal lake il travel agency

TAKE YOUR NEXT TRIP WITH CRYSTAL LAKE TRAVEL

Traveling the World since 1960

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Welcome to Crystal Lake Travel! We are here to make your dream vacation effortless and stress free. With over 60+ years in the travel industry, we have seen it all. Let us make your trip worth your time and money!

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Crystal Lake Travel at Crystal Lake Plaza

Crystal lake travel.

Crystal Lake Travel, a trusted cornerstone of the Crystal Lake Plaza, is your gateway to unforgettable journeys and personalized travel experiences. With a team of dedicated travel agents, they bring a wealth of expertise and a passion for crafting dream vacations to every trip they plan. Whether you’re seeking a tropical escape, a cultural exploration, or an adventure off the beaten path, their team is committed to making your travel dreams a reality. From meticulous itinerary planning to securing the best deals, Crystal Lake Travel is your go-to resource for all things travel, ensuring your adventures are as seamless as they are unforgettable. Discover the world with confidence, thanks to the expert guidance of Crystal Lake Travel and their team of travel enthusiasts.

Take The Vacation Of A Lifetime

Crystal lake, il.

Right alongside the US Army Recruiting Center , Crystal Lake Travel at Pickwick Place Shopping Center in Glen Ellyn, Illinois, invites you to embark on unforgettable journeys and create lifelong memories. With a team of experienced travel experts ready to assist you, Crystal Lake Travel offers personalized service and tailored itineraries to suit every traveler’s needs. Whether you’re dreaming of a relaxing beach getaway, an adventurous hiking expedition, or a cultural exploration, Crystal Lake Travel is your trusted partner in turning your travel dreams into reality. So, if you’re ready to set sail on your next adventure, stop by Crystal Lake Travel and let the journey begin.

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$2 off Tuesdays

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Pilgrim Travel Co.

We at Pilgrim Travel Co. have a great love for travel and a deep love for Jesus Christ. Having traveled the world over, we discovered our true joy is in deepening our journey into the Sacred Heart of our Lord and bringing others with us. Pilgrim Travel Co. was born out of a passion to evangelize travelers and help them to achieve this depth themselves by experiencing the splendor of God's creation and His holy places. We partner only with established tour operators who design specially tailored pilgrimages for Parishes to enjoy foreign cultures, customs, cuisine and peoples, all while emphasizing their particular Catholic identity and establishing lasting friendships. Everyone in this world is on a journey and it is Pilgrim Travel Co.'s mission to transform the journey into a pilgrimage, travelers into pilgrims, and to help everyone experience God's triumphant presence across the globe.

Join us as we explore the beautiful landscape and architecture of Poland—including Kraków, Tyniec, Zakopane, Czestochowa, and Auschwitz.

Basilicas of Umbria, Tuscany and Lazio

The Basilicas of Umbria, Tuscany and Lazio pilgrimage takes you to many Catholic and cultural sites within and outside of Rome.

Tour St. Peter Cathedral, gaze in awe and wonder at the Sistine Chapel, visit the monastery where St. Francis lived, and more!

Visit the tomb of St. Patrick, kiss the famous Blarney stone, have Mass in the Knock Basilica, and more!

Tour the holy city of Jerusalem, visit Bethlehem, follow in the steps of Jesus Himself, and more!

Marian Shrine

Experience the wonder of Fatima, visit the birthplace of St. Theresa of Avila, tour Santiago de Compostela and more!

Experience the power of Lourdes, visit the home of St. Thérèse of Lisieux, tour the Eiffel Tower, and more!

Camino de Santiago and Fatima

Follow the footsteps of pilgrims since the Middle Ages and journey to Santiago de Compostela followed by a visit of Fatima

Send Us a Message

Welcome to Crystal Lake Travel!

We are here to make your dream vacation effortless and stress free. With over 60+ years in the travel industry, we have seen it all. Let us make your trip worth your time and money!

“I have been a customer of Crystal Lake Travel for years and always recommend them to family and friends. I have worked with the owner, Patty to plan all of our trips. Patty is great to work with, extremely knowledgeable of various destinations and provides outstanding customer service! We just got back from our trip to Maui and, as always, we had a spectacular time. Coming back home was VERY hard! Patty takes the time to get to know her clients and recommends destinations, resorts and excursions that are perfectly suited to your likes, taste and interests. I am already thinking of where our next destination will be. Can’t wait to start planning! I highly recommend Patty and her team to anyone!” – Georgia Dugo

“We were randomly paired with Marcia at Crystal Lake Travel earlier this year, and since then, she has already booked two international trips for me. A honeymoon for my husband and I, and a girls trip to Mexico. The attention to detail that Marcia has is impeccable. She is always a text away when we have any sort of question before, during, or after our vacation. We cannot WAIT to have another trip planned. 10/10 would recommend working with Marcia and Crystal Lake Travel.” – Kaili Faber

“We had the absolute best honeymoon in Mykonos and Croatia. Julie helped make our long travel days seamless between booking our flights, scheduling our private transfers, and booking both out hotels. Everything went so smoothly. She provided wonderful recommendations for food and excursions. She suggested Chops Grill for dinner in Split which may have been the best dinner and cocktails we have ever had. Overall such a wonderful experience & extremely grateful for all of Julie’s help putting our two trip dream trip together!” – Katilyn Bass

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635 Butterfield Road, Suite 220 Oakbrook Terrace, IL 60181

Phone: 630-889-9817 [email protected]

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Crystal Lake Travel

All of us at Crystal Lake Travel treat our customers' vacations the way we would treat our own. If you can dream it, we can make it happen.

Who we want to be referred to

Crystal Lake Travel Agency has been making Vacation Dreams come true since 1960. To have this long term presence and success in our Community and Industry is a direct result of "doing it right". Our commitment to "doing it right" starts with a professional and caring staff, working with preferred suppliers and providing the best in price and value to our customers. Customer service means something to us...and is expected by our customers.

Planning the ideal getaway? Whether a quick weekend for two, an extended journey with the kids, or a family reunion... you want your vacation to go smoothly without any unnecessary interruptions or inconveniences. The anticipation of arriving at your destination can quickly turn into disappointment and frustration when you discover what's involved in the planning process. That's where we come in. Leave the hassle of navigating through the endless options to someone with experience to someone who has been there, done that, and has the T-Shirt to prove it...and the Award's! Our Travel Professionals quickly navigate the internet, travel the world, and keep themselves trained with educational seminars and trade shows provided by the industry. Thanks to our clients, Crystal Lake Travel has sustained growth and progress since 1960, giving us the ability to provide preferred levels of pricing and inventory from our vendors to you. Our mission is to "provide intelligent information, experien

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INDUSTRY BLOGS

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• 13 Crystal Lake Plaza , Crystal Lake , IL , 60014 United States
• (815) 459-2500
• http://www.crystallaketravel.com

Planning the ideal getaway? Whether a quick weekend for two, an extended journey with the kids, or a family reunion... you want your vacation to go smoothly without any unnecessary interruptions or inconveniences. The anticipation of arriving at your destination can quickly turn into disappointment and frustration when you discover what's involved in the planning process. That's where we come in. Leave the hassle of navigating through the endless options to someone with experience to someone who has been there, done that, and has the T-Shirt to prove it...and the Award's! Our Travel Professionals quickly navigate the internet, travel the world, and keep themselves trained with educational seminars and trade shows provided by the industry. Thanks to our clients, Crystal Lake Travel has sustained growth and progress since 1960, giving us the ability to provide preferred levels of pricing and inventory from our vendors to you. Our mission is to 'provide intelligent information, experience and value to each and every customer by treating their vacation as though it was one of our family members'.

Patty DeRoo Owner

Crystal Lake Travel

13 Crystal Lake Plaza, Crystal Lake, IL

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Crystal Lake, IL 60014

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Planning the ideal getaway? Whether a quick weekend for two, an extended journey with the kids, or a family reunion... you want your vacation to go smoothly without any unnecessary interruptions or inconveniences. The anticipation of arriving at your destination can quickly turn into disappointment and frustration when you discover what's involved in the planning process. That's where we come in. Leave the hassle of navigating through the endless options to someone with experience to someone who has been there, done that, and has the T-Shirt to prove it...and the Award's! Our Travel Professionals quickly navigate the internet, travel the world, and keep themselves trained with educational seminars and trade shows provided by the industry. Thanks to our clients, Crystal Lake Travel has sustained growth and progress since 1960, giving us the ability to provide preferred levels of pricing and inventory from our vendors to you. …

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Denise planned our Annual Chick Trip for us. This year we went to Costa Mujeres, Mexico. We had the best time! Everything was perfect. The resort was clean and safe. And, there was a great selection of food, restaurants, and bars. The Foam Party and the White Party were a blast too! Thank you so much for organizing this trip for us!

I thought I was the only one who Patty and Crystal Lake Travel worked. They sell you trip insurance without telling you that it really doesn't protect you. Everything and anything went wrong on this trip. I have thousands in medical costs from what Spirit and Apple put me through. Patty said she would help me file my trip insurance but took off to Hawaii. By then she pretended to care. Apple just look up BBB in the future. I still can't get back the money for flights and transfers I never used.

I would never recommend them. They lie and sell Apple Vacations and Tripmate products. Please do not go here research the BBB before you waste you money. What is the point of having a travel agent? When there are 2 busy to even assist you. When you're vacation doesn't go the way it's planned. All they care about is making money and going on their own personal vacations. And the trip insurance terms and conditions are never explain. I lost over $ 3,000 and they could care less. I paid for my agent to go to Hawaii. The office would not assist me in my claim at all I believe because they knew it was a bait and switch plan. They also give you a letter of something goes wrong. You can reach them at 5am NOPE not till 720 and wow they are just HORRIBLE! Out of all my trips in my life this was the first time I used a agent. Worst mistake ever. I never had so many issues and a online booking has better customer service and is upfront with all fees.

I Went to Ireland on 3/11-3/18/2023 and it was a fantastic trip! Everything was made incredible easy through crystal lake travel! All of the destinations and hotels were immaculate! I would highly recommend using crystal lake travel for your next vacation!

When I called you to tell you outcome you were so rude to because you lied. Like I said Apple was more than happy to give me my money back, but as an agent not willing to help me and told me refund would be 2 months and not to call them and wouldn't talk to me. You . They did and we know the out come was what was your modus operandi your intent I hope you followed through and aren't going to ruin my daughters weddingI was never so disrespected in my life and lied to and treated like garbage. Don't ruin her wedding.I was respectful and nice and Patty you treated me like garbage when I cancelled and paid the extra for money back not a credit for another trip.

I would give a Zero if I could. I made a reservation on 8/8/2022 gave a 1600.00 deposit. I paid extra so if I had to cancel, I could get my money back. I cancelled my trip on 1/31/2023. I was told I would receive my money back in 7to10 days. I called Patty De Roo the agent . She again then stated 30 days from my credit card statement. Well how would Apple know that date that is private information.I asked her to call Apple she refused. I said I would call them and stated they won't talk to me because I'm not the agent. Well guess what they did and wanted me to get the refund you didn't. I sent you 2 emails about this and never responded. I want to thank Apple Vacations for stepping up up to plate. As for your agency you are dishonest and pathetic .You had no problem taking my money but gave me hell to get it back even though I paid if I needed a refund

We used Crystal Lake Travel as part of a wedding group going to Cancun, Mexico. Jan McGhee was such a trooper helping us arrange the trip and accommodations. We will use CLT again based on the good experience we had with Jan.

The first trip my wife and I went on using Crystal Lake Travel, we ended up going to Riviera Maya in Mexico. Our travel agent Patty, had personally been to every property that we were thinking of going and was able to give us so much more information than the brochure showed. The resort was awesome, the tips she gave us and where to go and what to do ended up making our trip extra special! It's great to work with a travel agent that knows so much about the properties. I understand her knowledge of Hawaiian properties are just as excellent. I'm looking forward to using her expertise in booking our perfect Hawaiian vacation someday soon. Thanks Patty!!!!

The ladies are always so friendly and helpful by helping me find my plane tickets for my trips!

I booked a vacation to Mexico with Crystal Lake Travel in 2011 they sent us to an awful resort in Puerto Vallarta. We decided to give them another chance for our honeymoon this summer (mainly because my mom has used them multiple times). Working with them turned out to be a terrible experience. We went into their office last fall and told the agent that we wanted to go to a sandals anywhere but Jamaica. She emailed us quotes for 5 places in Jamaica and a bunch of other resorts we told her we did not want to go to. We found a resort on our in the Bahamas and had her book it for us. She then turned us over to the vice president of the company Pam. This is when things really turned bad. We told her what room category we wanted and she booked us in one that was way more money than we told her we wanted to spend. She then booked our flight for the day of our wedding, not the day we wanted to leave. This cost me $300 to change our flight. She emailed us our itinerary and everything was correct. When we got to the airport and tried to check into the kiosk, we discovered that my wife's name was wrong on her boarding pass. So we waited in line for about an hour to get it fixed. When we got to the agent she told us she would not fix it, just go through security and hope they let you through. This is not what you want to hear at 4am. luckily we got through security but almost missed our flight. We wanted this to be fixed for our return flight so we didn't have trouble coming home from a foreign country. I emailed Pam asking her to fix the problem. She emailed back and said she would try to fix it. I did not hear from her again so I figured she fixed the issue. When we got to the airport in the Bahamas my wife's boarding pass was still wrong. The agent at the airport was not going to let my wife on the plane. We explained the story to her and luckily she was nice enough to fix the issue after about 45 minutes of talking to her. We did get on the plane and eventually made it back home. When we returned I emailed Pam and let her know all the issues we had. She replied with a very sarcastic apology and pretty much made it sound like she would never make any mistakes and it was my fault all these problems occurred. If that wasn't unprofessional enough, she decided it was a good idea to email my mom and tell her that she was disappointed with my email. I have never heard of a travel agent taddeling on a 29 year old client. To sum it all up; Crystal Lake Travel is a very unprofessional travel agency , I would not recommend this agency to anyone, and the VP Pam is a very snide, stuck up person that does not care about her clients.

This is the second time we tried using this place. Last year we just planed it because they can never find any deals for us. It's funny because we had no problems finding a fantasic deal . This time we went in and asked the lady at the first desk. (I will not day names) for a Alaska cruise for our 30 th anniversary we wanted to go somewhere special. She looked real fast and went right to the most expensive trip we said that if she couldn't find a cruise we will go somewhere else. We heard from her a few days later and then never again. She still did not find us a trip of any kind. So I called ticket to travel. This place found us a cruise and flight in our price range and we booked it the woman's name is Debbie and this is the only place I will use. Sometimes you just want to have a agent and they are a dying breed I can't believe that Crystal lake Travel did care about losing a customer. So Sad

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