Your Travel Insurance Claim
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Please tell us about you and your policy. If you have a single trip or annual travel insurance policy, please enter the name, date of birth and postcode of someone insured on the policy.
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TSB Platinum Mastercard® Travel Insurance
Pre-pay for at least 50% of your travel expenses using your Platinum Mastercard and you may qualify for travel insurance for your journey.*
Key features
At a glance
Up to 90 days of cover
Cover is available for up to 90 consecutive days of travel for each journey.
Epidemics and pandemics
Selected cover for epidemic and pandemic diseases including Covid-19. 1
Baggage, money, and travel documents
Cover for your personal baggage, money and travel documents for international travel.
Cancellations and travel disruptions
Unforeseeable cancellations or delays for both international and domestic journeys. 2
*Terms, conditions, limits, sub-limits, exclusions and eligibility criteria apply. Customers considering this travel insurance policy should read the Frequently Asked questions below and the Policy Wording in the TSB Credit Mastercard® Insurance Terms and Conditions to check what is and isn’t covered.
TSB Platinum Mastercard Travel Insurance is issued and managed by AWP Services New Zealand Limited trading as Allianz Partners and underwritten by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473 (Incorporated in Australia) ("Hollard").
Important phone numbers
How to make a Travel Insurance claim
Please contact one of the Allianz Partners Claims Consultants on 0800 800 357 between 8.30am and 5pm Monday to Friday (except public holidays) or email Allianz Partners at [email protected] .
Emergency Travel Assistance
If you are overseas and require emergency assistance, please contact Allianz Partners Emergency Assistance. Skilled professionals are available 24 hours 7 days a week. Call collect on +64 9 486 6868 .
General Travel Insurance policy enquiries
If you have general enquiries, please contact one of the Allianz Partners Customer Care Team on 0800 800 357 between 8.30am and 5pm Monday to Friday (except public holidays).
How to get travel insurance for your journey
To activate and have cover under this policy, you must purchase at least 50% of your pre-paid travel expenses for your journey on your TSB Platinum Mastercard. At the time of purchase, your TSB Platinum Mastercard must be current for the entire period of insurance.
Your pre-paid travel expenses include, but are not limited to air tickets, other transport tickets, accommodation, car rental, pre-paid tours, cruises, taxes and any other pre-paid travel costs which you purchased prior to the start date of your journey (as shown on your itinerary).
If you have no pre-paid travel expenses such as airfares or accommodation because the trip was gifted, won or purchased for you, and provided that your trip is not a business trip paid for by your employer or business, cover under this policy is still available to you. At the time your trip is booked, your TSB Platinum Mastercard must be current for the entire period of insurance. Please call Allianz Partners Customer Care Team on 0800 800 357 between 8.30am and 5pm Monday to Friday (except public holidays).
Frequently Asked Questions
These FAQs are for general guidance only and are not specific to your situation. Further details of each policy are provided in the TSB Credit Mastercard Insurance Terms and Conditions, available here .
If you have any questions relating to these Terms and Conditions, you can call Allianz Partners Customer Care Team on 0800 800 357 between 8.30am and 5pm Monday to Friday (except public holidays).
General FAQs
Which tsb credit card products include travel insurance.
Only TSB Platinum Mastercard cardholders receive this benefit, it is not available for any other TSB Mastercard or Visa products.
Are additional cardholders covered under this policy?
Yes, all TSB Platinum Mastercard cardholders are eligible for travel insurance.
Travel Planning
Do i need to notify allianz partners of my travel arrangements in advance.
You are not required to notify Allianz Partners of your travel arrangements in advance. Your insurance policy is automatically activated, by purchasing at least 50% of your pre-paid expenses such as travel and accommodation using your TSB Platinum Credit Mastercard.
When I have an urgent question while overseas, how do I confirm my coverage with Allianz Partners?
When requiring an urgent response, you can call +64 9 486 6868 and reverse the charges from anywhere in the world, 24 hours a day, 7 days a week.
Are my children covered under this policy?
Providing they are your dependent children and are accompanying you throughout the entire duration of the travel. The policy benefits for dependent children will be shared within the policy limits of the insured adult(s) unless expressly stated otherwise in the policy wording.
Dependent children are defined as your natural, step or legally adopted unmarried children accompanying you on the journey and for whom cover under this policy has been activated, who are aged under 19 and not in fulltime employment, or, who are aged under 26 if they are a fulltime student at an accredited institute of higher learning and primarily dependent on you for maintenance and support.
I am taking a long trip, can I extend the period of cover?
The maximum period of cover is 90 consecutive days. If the return journey of your itinerary back to New Zealand is longer than this period of time, you can apply for an extension, beyond 90 days, up to 180 days by calling 0800 800 357 . Please note that an additional premium will be charged to your TSB Platinum Mastercard if accepted.
I am planning to book a one way trip, and later book the return journey, am I still covered?
Yes, however, cover will end on the 90th consecutive day following the date you commenced your journey, or if applicable, on the date Allianz Partners have agreed in writing if you have extended to your maximum duration of cover.
I am booking additional flights while I am travelling, will they be covered by travel insurance?
Yes, providing that your insurance policy has been activated, for example, at least 50% of your pre-paid travel expenses for your journey have been paid for on your TSB Platinum Mastercard.
Pre-existing Medical Conditions
Does tsb platinum mastercard travel insurance cover pre-existing medical conditions.
Pre-existing medical conditions are excluded under this policy. You can apply to add cover for one or more pre-existing medical conditions by calling Allianz Partners on 0800 800 357 between 8:30am and 5:00pm Monday to Friday (except public holidays). If your application is approved, an additional premium will apply.
What does a pre-existing medical condition mean?
A pre-existing medical condition means:
a) Any physical defect, infirmity, existing or recurring illness, injury, disability or mental illness of which you, or the person due to whom you are claiming, are aware of. b) Any medical condition for which you, or the person due to whom you are claiming have had or received a medical examination, consultation, treatment, investigation and/or medication in the 12 months prior to the date you activated your cover under this policy.
Cover over 75 years of age
There are some exceptions to the cover available for cardholders aged 75 or over . If you’re nearing or already 75 years of age, make sure to check the TSB Credit Mastercard Insurance Terms and Conditions so you’re aware of what you might be covered for and what else you may need to do.
Is there a maximum age limit on the Travel Insurance?
If you are aged 75 or above at the start date of your period of insurance for any journey under this insurance policy, you do not have automatic cover under:
a) ‘Section 2: Medical benefits’; and b) ‘Section 1: Cancellation and travel disruption benefits’ for any claims arising directly or indirectly from your medical condition(s) or signs or symptom, regardless of whether or not they are a pre-existing medical condition.
This applies to both international and domestic journeys.
Your period of insurance is the date we start to cover you prior to your journey commencing to the date you return to your home (as shown on your travel itinerary) directly following your journey.
Please read the definitions section in the policy wording for full definitions. For further information and support call Allianz Partners on 0800 800 357 to speak with someone.
What if I’m over 75 and still need cover?
During the medical assessment, Allianz Partners will ask you about your medical history and your pre-existing medical conditions.
If Allianz Partners approve your application for cover under Section 2: Medical benefits, you will be required to pay a premium, and written confirmation of your cover will be forwarded to you by Allianz Partners. Cover will not be in place until you pay any applicable premium and Allianz Partners inform you in writing.
To complete your medical assessment, please contact Allianz Partners Customer Care Medical Assessments Team on 0800 800 357 .
What if I book my travel before I turn 75?
If you book your journey prior to turning 75 and the start date of your journey is less than 12 months from the date you purchase your trip, and you meet the eligibility criteria, you will still receive coverage.
Will I pay a full annual fee if I’m over 75?
Because some sections of the cover will no longer be automatic, once the primary cardholder turns 75 we’ll waive the $90 Platinum Mastercard annual fee. We’ll also waive the fees for any additional cards that you may have.
Am I covered if I test positive for Covid-19 in my destination country and I need medical care?
Yes, providing that you did not commence your travel against the New Zealand Government’s advice, or against local government advice at your overseas destination.
Am I covered if I test positive for Covid-19 in my destination country and I am required to isolate under the current local destination Covid-19 isolation rules, and I cannot complete my travel?
Cover is available, providing that you can supply as evidence a dated supervised RAT/ PCR test or a medical certificate from a Registered Medical Practitioner detailing a Covid-19 positive result and the local authority isolation rules.
There is no cover for claims arising from any lockdowns, changes in government alert levels, quarantine or mandatory isolation that applies generally or broadly to some or all of a population, vessel or geographical area, or that applies based on where you are travelling to, from, or through.
What if there are no isolation requirements in my destination country, but I have Covid-19 and I am too unwell to travel?
Cover is available, providing that you can supply as evidence a medical certificate from a Registered Medical Practitioner stating that you are unfit to travel.
Allianz Partners
Who is the underwriter for tsb platinum mastercard travel insurance.
TSB Platinum Mastercard Travel Insurance is issued and managed by AWP Services New Zealand Limited trading as Allianz Partners and underwritten by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473 (Incorporated in Australia) which also offers travel insurance through Worldcare. If you would like to learn more about Worldcare Travel Insurance click here .
Don't forget to read this bit
*Terms, conditions, limits, sub-limits, exclusions and eligibility criteria apply. Customers considering this travel insurance policy should read the Policy Wording to check what is and isn’t covered. If you are travelling on a domestic journey within New Zealand you only have cover under Section 1.1 Cancellation of Journey and Section 1.3 Travel Delay. If you are travelling on an international journey, you have cover under all sections of this policy. See TSB Credit Mastercard® Insurance Terms and Conditions for details.
1 There is no cover for lockdowns, changes in government alert levels, quarantine or mandatory isolation that applies generally or broadly to some or all of a population, vessel or geographical area, or that applies based on where you are travelling to, from, or through. As with any travel insurance, disinclination to travel due to fear or change of mind is not covered.
2 If you are travelling on a domestic journey within New Zealand you only have cover under Section 1.1 Cancellation of Journey and Section 1.3 Travel Delay. If you are travelling on an international journey, you have cover under all sections of this policy.
You should consider the Policy Wording before making any decisions about this travel insurance policy. Terms, conditions, limits, sub-limits, exclusions, and eligibility criteria apply. See TSB Credit Mastercard® Insurance Terms and Conditions for details.
The Hollard Insurance Company Pty Limited – Financial Strength Rating and Overseas Policyholder Preference Disclosure Notice
The Hollard Insurance Company Pty Ltd has a financial strength rating of A (Strong) issued by Standard and Poor’s. The Standard & Poor's rating scale is: AAA Extremely Strong AA Very Strong A Strong BBB Good BB Marginal B Weak CCC Very Weak CC Extremely Weak C Selective Default D Default
The rating may be modified by the addition of a plus (+) or minus (-) sign to show relative standing within the major rating categories. The rating scale above is in summary form.
A full description of this rating scale can be obtained from https://www.spglobal.com/ratings/en/ .
An overseas policyholder preference applies. Under Australian law, if The Hollard Insurance Company Pty Ltd is wound up, its assets in Australia must be applied to its Australian liabilities before they can be applied to overseas liabilities. To this extent, New Zealand policyholders may not be able to rely on The Hollard Insurance Company Pty Ltd’s Australian assets to satisfy New Zealand liabilities.
Mastercard, Priceless and the circles design are registered trademarks of Mastercard International Incorporated.
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Packaged Bank Account Travel Insurance
Have peace of mind when you're on holiday with travel insurance that covers you.
About Travel Insurance as part of Packaged Bank Accounts
Travel Insurance, administered by AWP Assistance UK Ltd (trading as Allianz Assistance) and underwritten by AWP P&C SA, is just one of the insurance benefits that come with our Packaged Bank Accounts . Our Silver & Platinum Accounts are packed with benefits including Family travel insurance, AA Breakdown Family Cover and mobile phone insurance for a monthly fee to maintain the account.
Travel Insurance is also a benefit on the Premier , and Gold accounts however these are no longer available to new customers.
If you’re a Platinum, Premier, Gold or Silver account customer, please read our FAQs (PDF, 145KB) for more information about the travel insurance which comes with your account and COVID-19. You can also visit our payment disputes page , for help if your travel has been disrupted.
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How do I make a claim?
You can log your claim online using the Allianz Assistance Hub that can be securely accessed through your mobile banking app or by using Internet Banking. You can also make a claim by calling Allianz Assistance on +44 (0)345 850 5300 .
Eligibility for each account
I have a silver account expandable section.
If you have a Silver Account the account comes with European Travel Insurance for you and your family (if eligible) including Winter Sports. This insurance policy is administered by AWP Assitance UK Ltd (trading as Allianz Assitance) and underwritten by AWP P&C SA.
Am I eligible for cover?
- All cover under the policy stops on the account holders 65th birthday - as long as the account holder is under 65, their spouse, civil partner or partner will be covered until they reach 65 years of age.
- Children must be 18 or under, or 24 or under if they're in full time education and must travel with the account holder, their spouse, partner, civil partner or a responsible adult. There's cover for a dependent child where they are staying with a responsible adult even if they were not accompanied during their travel to the destination.
- Subject to continued eligibility, you and your family are covered for travel within Europe as long as your Silver account is open.
- Keep in mind the cover is provided only if you will be living in the United Kingdom for at least six months during each 12 month period where all trips must start and end.
Medical conditions that you or your family have (or have had), which are not all on the ‘No Screen Conditions’ list in your policy document are not covered by this policy. To see if these can be covered you must call the insurer declaring all medical conditions, including those on the list and an extra cost may apply. Before you book a trip you also need to let the insurer know of any new conditions or changes to existing ones. Please refer to the Silver welcome pack (PDF, 1.7MB) for full details of any exclusions.
Once your account has been opened should you wish to notify the insurer of any medical conditions please call the number below.
- Silver Account: 0345 603 1839
Lines are open 24/7.
Not all Telephone Banking services are available 24 hours a day, seven days a week. Please speak to an advisor for more information.
I have a Gold, Platinum or Premier Account expandable section
If you have a Gold, Platinum or Premier Account, the account comes with Worldwide Travel Insurance for you and your family (if eligible) including Winter Sports. This insurance policy is administered by AWP Assistance UK Ltd (trading as Allianz Assistance) and underwritten by AWP P&C SA.
- All cover under the policy stops on the account holders 80th birthday - as long as the account holder is under 80, their spouse, civil partner or partner will be covered until they reach 80 years of age.
- Subject to continued eligibility, you and your family are covered for worldwide travel as long as your Lloyds Bank Gold, Platinum or Premier account is open.
- Keep in mind there is only cover for losses suffered whilst you are a UK, Channel Islands or Isle of Man resident and are registered with a Doctor in the UK where all trips must start and end.
Medical conditions that you or your family have (or have had), which are not all on the ‘No Screen Conditions’ list in your policy document are not covered by this policy. To see if these can be covered you must call the insurer declaring all medical conditions, including those on the list and an extra cost may apply. Before you book a trip you also need to let the insurer know of any new conditions or changes to existing ones. Please refer to the relevant policy document for full details of any exclusions.
Once your account has been opened should you wish to notify the insurer of any medical conditions please call the appropriate number below.
- Gold Account: 0345 850 5056
- Platinum Account: 0345 850 5300
- Premier Account: 0345 604 0440
What does my insurance come with?
- Multi-trip European travel cover for you and your family (includes, if eligible, your spouse, civil partner or partner and children)
- Includes golf cover and cover for certain sports and leisure activities
- Covers UK leisure travel when two or more nights' accommodation is pre-booked (five nights for business trips)
- There's cover for you or someone covered under the policy if a booked trip needs to be cancelled because either you or they, or a companion you are travelling with is asked to quarantine on an individual basis because of exposure to a contagious disease
- Emergency medical cover (up to £10,000,000)
- Cancellation or curtailment cover (up to £5,000)
- Personal accident cover (up to £30,000)
- Baggage cover (up to £2,500, £500 of which for valuables)
- Travel disruption cover (up to £5,000)
Important note :
- The standard maximum trip duration is 31 consecutive days
- For Winter Sports maximum 31 days cover in any calendar year
- £75 excess per adult per incident may apply
- Other exclusions apply, see policy documents
Gold, Platinum and Premier Accounts
- Multi-trip Worldwide travel cover for you and your family (includes, if eligible, your spouse, civil partner or partner and children)
- The standard maximum trip duration is 31 consecutive days - unless you are a Premier account holder, which is 62 consecutive days
- Gold and Premier accounts unavailable to new customers
Policy documents expandable section
- Silver Account Welcome Pack opens in a new window (pdf, 2.1 MB)
- Gold Account Welcome Pack opens in a new window (pdf, 1.3 MB)
- Platinum Account Welcome Pack opens in a new window (pdf, 2.6 MB)
- Premier Account Welcome Pack opens in a new window (pdf, 1.4 MB)
Important and emergency telephone numbers expandable section
You can find out more information about your travel insurance, or make a claim using the appropriate membership numbers below.
- Silver Account: 0345 603 1839
- Gold Account: 0345 850 5056
- Platinum Account: 0345 850 5300
- Premier Account: 0345 604 0440
Lines are open 24/7. Not all Telephone Banking services are available 24 hours a day, seven days a week. Please speak to an advisor for more information.
24-hour assistance helpline (outside the UK): +44 (0)208 239 4010 .
Packaged Bank Account benefits
Explore the other benefits of a Packaged Bank Account. Our Silver & Platinum Accounts include Family travel insurance, AA Breakdown Family Cover and mobile phone insurance for a monthly fee to maintain the account.
Mobile phone insurance
AA Breakdown Family Cover
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Do Citi cards have travel insurance?
Car rental insurance, costco anywhere visa® card by citi travel insurance benefits, citi® / aadvantage® executive world elite mastercard® travel insurance coverage, does citibank offer travel insurance.
Citi credit cards provide a host of benefits, including some generous points and miles earning opportunities (depending on the card you have).
But, when it comes to travel insurance, let’s just say it’s not necessarily Citi cards' strong suit.
Still, there are Citibank travel insurance benefits you should know about to ensure you use the right card when paying for your next trip. Here are the primary benefits associated with Citi card travel insurance.
Only two Citi cards have travel insurance, and each one has a different set of benefits: The Costco Anywhere Visa® Card by Citi and the Citi® / AAdvantage® Executive World Elite Mastercard® .
on Citibank's application
Both cards provide rental car insurance.
The Costco Anywhere Visa® Card by Citi also offers roadside assistance, worldwide travel accident insurance and a 24/7 concierge for travel and emergency assistance. The Citi® / AAdvantage® Executive World Elite Mastercard® , on the other hand, offers baggage protection, trip cancellation/interruption insurance and trip delay protections.
» Learn more: Best Citi credit cards right now
If you use either of the two Citi credit cards listed above to pay for a car rental, Citi travel insurance will protect any damages to a rental car up to $50,000.
This amount will cover the cost of repairs or the cash value of the car, whichever is lower. It applies anywhere you rent a car — there are no geographic limitations — as long as the rental period is no longer than 31 days. Citibank travel insurance covers accidental damage, theft, vandalism or a natural disaster, and any necessary towing costs.
Citi's rental car insurance is secondary when renting a car within the U.S., but if you're renting outside of the country, it switches to primary coverage.
With secondary insurance, you need to rely on any other insurance coverage you have before Citi’s car rental insurance kicks in. Primary insurance, alternatively, will be the first line of coverage you have.
Coverage wouldn't apply if you rent the car to someone else or operate a rental car as a rideshare vehicle. It also only covers the car, not any personal injuries that might result from an accident.
There are several types of vehicles that are excluded from coverage. These include:
Trucks, pickup trucks, trailers, full-size vans on a truck chassis or recreational vehicles like campers and off-road vehicles.
Motorcycles or motorized bikes.
Commercial vehicles or cargo vans.
Any vehicle with fewer than four wheels.
Antique vehicles older than 20 years or that have not been made in the past decade.
Limousines.
Sport-utility trucks or open, flat-bed trucks.
Any vehicle that retails for over $50,000.
» Learn more: Rental car insurance explained
Roadside assistance
When driving in the U.S., roadside assistance is available for Costco Anywhere Visa® Card by Citi cardholders by calling 866-918-4670.
Roadside assistance is valuable in the event of an accident, loss of fuel or other vehicle malfunction. Keep in mind that you would still have to pay for the assistance (like a tow truck, for example), but this benefit makes it easy to reach someone with one phone call.
Citi card provides access to similar assistance as a membership program like AAA . The difference is that AAA’s annual fee covers roadside assistance fees while Citi's coverage doesn't; it solely provides access to someone who can help you for a reduced rate.
Several credit cards provide some type of roadside assistance and are worth considering before paying the annual fee for AAA.
Worldwide travel accident insurance
The Costco Anywhere Visa® Card by Citi includes accident insurance, which covers the cardholder or family members if they are injured or killed when traveling on a common carrier (any vehicle that is licensed to carry passengers like a bus, plane, cruise ship or train).
You will need to have used the Citi card to cover the entire cost of the travel on that common carrier for the benefit to apply. The maximum coverage is $250,000.
» Learn more: How does travel insurance work?
Travel and emergency assistance
The Costco Anywhere Visa® Card by Citi card provides access to a 24/7 concierge to help you with a disruption to your trip. This can include medical assistance, referrals to a doctor or legal help. It can also help if you need to adjust travel plans.
Just remember, you’ll be responsible for paying for any services used, but the call is toll-free.
Baggage protection
Only available for the Citi® / AAdvantage® Executive World Elite Mastercard® , this luggage protection provides coverage if your checked bag is stolen, lost or damaged.
The insurance covers as much as $3,000 per person ($2,000 for New York residents), but only kicks in if you use the card or American AAdvantage miles to pay for the trip.
» Learn more: The guide to baggage insurance
Trip cancellation and interruption insurance
If a covered traveler has a medical emergency or dies, the Citi® / AAdvantage® Executive World Elite Mastercard® coverage can provide reimbursement for up to $5,000 in eligible nonrefundable expenses.
You would need to use the card or American AAdvantage miles to pay for the trip.
Trip delay protection
Another benefit that’s reserved only for the Citi® / AAdvantage® Executive World Elite Mastercard® is trip delay protection . This coverage kicks in if your trip is delayed by at least six hours, and offers reimbursement for expenses incurred during the delay, up to $500 per trip.
This would include reasonable purchases like hotel stays, rental cars and meals.
» Learn more: The best travel credit cards right now
Citibank travel insurance is available, but limited. It is only offered on two cards and isn't as comprehensive as other credit cards with travel insurance .
Both cards include rental car coverage, but beyond this, each has its own set of benefits. Depending on which one you hold, it may include coverage like trip delay protection or roadside assistance.
People hold Citi cards for many reasons, including the ability to earn transferable Citi ThankYou Points . But, the travel insurance benefits are somewhat limited. If you have a Citi card, review the travel insurance perks before you take off to understand your coverage.
How to maximize your rewards
You want a travel credit card that prioritizes what’s important to you. Here are our picks for the best travel credit cards of 2024 , including those best for:
Flexibility, point transfers and a large bonus: Chase Sapphire Preferred® Card
No annual fee: Bank of America® Travel Rewards credit card
Flat-rate travel rewards: Capital One Venture Rewards Credit Card
Bonus travel rewards and high-end perks: Chase Sapphire Reserve®
Luxury perks: The Platinum Card® from American Express
Business travelers: Ink Business Preferred® Credit Card
on Chase's website
1x-10x Earn 5x total points on flights and 10x total points on hotels and car rentals when you purchase travel through Chase Travel℠ immediately after the first $300 is spent on travel purchases annually. Earn 3x points on other travel and dining & 1 point per $1 spent on all other purchases.
60,000 Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $900 toward travel when you redeem through Chase Travel℠.
1x-5x 5x on travel purchased through Chase Travel℠, 3x on dining, select streaming services and online groceries, 2x on all other travel purchases, 1x on all other purchases.
60,000 Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $750 when you redeem through Chase Travel℠.
1x-2x Earn 2X points on Southwest® purchases. Earn 2X points on local transit and commuting, including rideshare. Earn 2X points on internet, cable, and phone services, and select streaming. Earn 1X points on all other purchases.
50,000 Earn 50,000 bonus points after spending $1,000 on purchases in the first 3 months from account opening.
Rent a Car in Moscow and other Russian Cities
Driving in Russia is very cheap: the petrol costs only about 60 ¢ per liter (€2 per gallon), the infrastructure is relatively good, and there's almost no road toll charges, so it's a great way to explore the country, especially if you're two or more.
In order to rent a car in Russia you just need your driving license (the plastic card one), a credit card, and your passport — no extra paperwork is needed (you don't even need a translation).
The insurance excess and security deposits are usually limited to about €200, and the daily rent is about €20 for a standard car and €30 for an SUV. We've partnered with the two biggest car rental aggregators, so you can use the form below to find the best car rental deals for Moscow, St. Petersburg and other Russian cities from major local and international providers, such as Hertz, Europcar, Avis and others.
Option #1: RentalCars.Com
Option #2: cartrawler.
Use this aggregator if you're renting a car for a longer period — two weeks and more — or if you're renting a car in Siberia.
Option #3: Car Sharing
Russia car rental faq.
- Moscow Airport Transfers
- Arrival and Departure: St. Petersburg Airport, Train Stations, and Bus Stations
- Arrival and Departure: Moscow Airports, Train Stations, Buses
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17 Exciting Things to do in Moscow
Written By: Linda Voltaire
Updated On: December 21, 2022
Visiting Russia? These are the top 17 things to do in Moscow to help you plan your trip.
If the western world has New York City , the first great metropolis on the eastern side of our planet is Moscow. A huge city with a complicated and impressive history, Moscow gets a bad rep over Russian politics – but that doesn’t make it any less impressive. Capital to the largest country in the world, Moscow takes the grandeur of its standing very seriously.
This is a place where luxury is king and where opulence takes a front seat in every aspect of life. The buildings are grand and imposing, the parks are luscious and enormous, and even the subway stations look different in Moscow than anywhere else in the world.
Table of Contents
Best Things to do in Moscow, Russia
Walking around Moscow is also going through the tumultuous history of the 20th century, which had Russia as one of its main protagonists. There are fascinating remains of these times everywhere in the former Soviet capital, from the gorgeous Seven Sisters skyscrapers to the Orthodox cathedrals that were closed for the better part of a century. Still, Moscow is also a completely modern city, with a vibrant social and party scene, incredible restaurants, and some of the most luxurious hotels in the world.
After living in Russia’s capital as an ex-pat for four years, I got the privilege to experience not only the main attractions in Moscow but also the everyday life in this huge city and quickly found my sweat spots off the beaten tracks! So here is my list of my top 17 things to do in this exciting metropolis!
Attractions in Moscow
When visiting a famous city like this one, it’s a must to go through the most iconic landmarks first. Moscow has plenty of those, most of them in the center of the city, which is very well-planned for tourists.
1. The Red Square, Kremlin & Surrounding Area
No place tells the story of Moscow’s power in the past century the way the Red Square does. This is where the biggest political meetings in the USSR occurred for many decades, and you can feel the power on each step.
Here, you’ll also find the historic museum at the entrance, showcasing the decades of history behind this iconic landmark. The Lenin Mausoleum, perhaps the most famous resting place in the world and home to the remains of the former communist leader, is also here.
On one side of the Red Square you’ll find the Kremlin, the fortified complex that now hosts the presidential residence. This is also home to the most iconic of all Moscovite landmarks: St. Basil’s Cathedral, a 16th-century marvel of colors. This is the best spot to take a selfie and show the world you’ve reached the Russian capital!
- Get your Kremlin Skip the Line Tickets and Kremlin tour here.
- Free cancellation up to 24-hours in advance of the tour.
2. Bolshoi Theatre
You can easily spend a couple of days just exploring the Moscovite city centre, and the Bolshoi Theatre should be your second stop. Walk past the Red Square and then head to the nearby Bolshoi Theatre, one of the oldest and most renowned houses of opera and ballet on Earth.
Visit for the impressive early 19th-century architecture, but if you’re seeing a ballet performance, make sure you book between 3 and 6 months in advance! I can strongly recommend this as it is a truly unique experience!
- Book a private 2-hour tour of the legendary Bolshoi Theatre.
- See the presidential box reserved for tzars, watch a rehearsal and skip the lines through a separate entrance.
- Free Cancellation up to 24-hours in advance.
3. Luxury Shopping at GUM and TSUM
While many might think of Moscow as the sad place with the long bread queues from the USSR days, it’s been quite the capitalist haven for a while.
If you’re up for some shopping, you’ll find one of the biggest luxury malls in town, TSUM, right behind the Bolshoi and GUM, at the red square. GUM is the most famous department store in town, where you’ll find luxury everywhere and all high-end brand.
All in an imposing late 19th-century building with lots of history, worth a visit just for the design, its bridges and the glass roof even though you are not up for shopping!
4. Christ the Savior Cathedral
A newer addition to the gorgeous Moscovite cathedrals and my grandeur neighbor during my years in the city Don’t let the young age of this building fool you. After the perestroika in the early 90s, the newly revived Russian Orthodox Church received permission to build a cathedral on this site. They did the location honors and built the largest temple of the Christian Orthodox Church.
The façade is as grand as you’d expect, but it’s the inside that will mesmerize you, with its domes as tall as the skies in bright gold and gorgeous paintings and decor! Bring a shawl to cover your hair to adjust to the local tradition.
Head to the back of the cathedral and you will find one of the most photographed bridges in Moscow, the Patriarshiy Most. This is the perfect spot to get a good view and photo of the cathedral but also to see the Kreml and Gorky Park from a distance. Or why not just enjoy a moment watching the river and its boats!
- Get around Moscow with ease using the Hop On Hop Off boat and Bus ticket. 24, 48 or 72-hour tickets available.
5. Gorky Park
Cross the river and head to Gorky Park along the Moscow river. The most famous green area in town, similar to New York ’s Central Park and the weekend hangout for locals. There are many beautiful parks in the city, but if you’re only visiting for a few days, this is the unmissable one!
With fair attractions to entertain children, beautiful artificial lakes and gardens, and lots of outdoor activities, it’s a lovely place to relax. A place of rest in the middle of the metropolis. The area in front of the New Tretyakov Gallery & the Muzeon Park of Arts is actually one of my favorite oasis as a bit more quiet and peaceful than Gorky itself.
Why not spend some time in the museum to get a great tour of Russia’s history through art or just enjoy the art exhibition outside where local artists spend their weekends.
6. River Cruising
One of the best ways to experience Moscow is from the Moscow River. There are many stops for the boats and one is just next to Gorky Park. See the city from another perspective – and turn the ride into a romantic one by taking the evening cruise. Moscow is magic during the night.
If you’re looking for a truly luxurious experience, take the Radisson Blu cruise – or the Erwin for a delicious seafood dinner. Both stop at Gorky or at the luxury Radisson Royal Hotel, set in one of the Seven Sister’s skyscrapers.
- We use Get Your Guide when booking city tours and they offer a River Sightseeing Cruise seeing all the main tourist attractions in Moscow
7. Metro Hopping
First inaugurated in the 1930s, the Moscow subway system is one of the oldest in the world, and certainly the most beautiful. Started under Stalinist times, each metro station is dedicated to grandeur and oozing personality.
Visiting the subway stops is an attraction in and of itself, and Komsomolskaya, Mayakovskaya, Kropotkinskaya are my favorites. Those surrounding the Red Square are also mesmerizing – in general, these are kind of like underground palaces.
Most of the signs at the Moscow Metro now have Latin letters, so it’s very easy to get around!Unfortunately, the trains are not as beautiful and pleasant as the stations but still, this is a true Moscow experience. Take a guided tour of the 9 most beautiful Metro Stations including the award-winning art deco station. See more details here.
8. Arbatskaya & Artsy Moscow
Novy Arbat Street is one of the most touristy areas in the city, with lots of shops and cafés directed at visitors. When you walk a little beyond, you’ll find a different part of town, where the hip scene thrives because so many artists live in the area. Just follow the small streets with fewer tourists!
9. Moscow State University View
In his effort to create a grander Moscow, Stalin had seven skyscrapers built in different parts of town; they’re called the Seven Sisters. The largest of these buildings hosts the main building of the Moscow State University, one of the most prestigious colleges in Russia – and the one with the best view.
Although this is a little outside the city centre, the sight from above is more than worth it, with the nearby fountains and park and then the whole of the city behind them.
10. Russian Market
If you love to visit markets wherever you go, Moscow has one of the most impressive ones in the world – the Izmailovsky. You can easily take the metro here and feel like you’ve been transported to another time.
This place was first built in the 16th century and retains the look of an old fairytale, with a lineup of colorful old castle. A lovely local experience beyond the confines of the bustling metropolis, where you can also try some delicious Russian barbecue.
Here, you’ll find beautiful souvenirs at great prices.
Off The Beaten Track Moscow
Once you’ve covered the most touristic spots, Moscow still has plenty to offer – and the places below will also be full of locals! Moscow is a city for hipsters, full of trendy and arty spots where you can literally feel the creativity oozing! So for some local vibes, I would strongly recommend my sweat spots below!
11. Patriarshiye Prudy
This is my favorite area in the entire city! While Moscow is generally a very noisy metropolis, Patriarch Ponds is far quieter, yet such a vibrant place. This is a very hip and trendy area making you think you are rather in Paris than in Moscow. Here the streets are narrow and full of chic eateries and clubs to see the local crowd.
A little bohemian and with an air of peace you won’t find anywhere in the city this is a great spot to spend an afternoon with your thoughts.
12. ArtPlay
Barely 15 minutes away from the city center you’ll find the artsiest Moscow district: ArtPlay. For decades, this block was a factory, but it was renovated to become a hub for the arts not too long ago.
Now, you’ll find it’s full of exhibitions, showrooms and art schools – and some of the most creative people in town. Writers, painters, and young hip people use ArtPlay as a rendezvous, and you can feel the creative energy here. The industrial design with modern interior decoration is also a feast for the eyes!
13. Shopping Local Designs
If you’re into design, both international and local, you’ll find lots of cute things at Patriarshiye Prudy. Department store Podium Market is also a great spot for shopping, as a department store everywhere in town, with lots of local and international brands. There’s one in the Four Seasons Hotel next to Red Square. My favorite Moscow mall is Tsvetnoy Central Market, a cool spot with great brands, lots of inspo, and even a cute café!
14. Moscow City
Like many other great capitals of the world, for the past few decades, Moscow has hosted a super modern area full of modern skyscrapers – Moscow City. With a completely different vibe than the rest of town, it’s like a mini Dubai, with lots of impressively tall glass buildings. Here, you’ll find the best rooftops in towns, such as Ruski and Sixty they are perfect spots for dining or enjoying a glass of wine with a view. There are also a relatively new shopping mall with lots of international brands called Affimall!
Wine, Dine, and Party in Moscow
Gone are the gloomy Moscow days – cold as it might be in the winter, Russia’s capital is a place for the senses. Great food and drinks abound – and the clubs are hot, too!
15. Where to Eat in Moscow
Moscow is a great metropolis where people love to dine out, and there are endless options for delicious food. The flavors are as diverse as you’d expect from a big city, with options of fine dining and little hipster eateries.
- For traditional Russian flavors, I can’t recommend Café Pushkin, Dr. Zhivago, and Turnadot enough.
- When looking for international cuisines, Italian is always the way to go, and my local favorite is Probka.
- Fine dining is best done among the clouds at White Rabbit, with European flavors.
- As for the hip spots, you can spend a full day just eating around trendy places, from burgers to Asian fusion.
More Dining Options
- Patriarshiye Prudy offers a lot of small and classy spots with cool concepts, like breakfast restaurants I Love Cake and Fresh.
- For dinner, I love the NYC experience of Saxon & Parole, and the wonderful trendy Pins, with its delicious food and drinks.
- For delicious Asian food head to CutFish.
- Lastly, there’s a recent revival of food markets in Moscow, offering lots of great choices of international flavors at affordable places.
- Don’t miss out the Vietnamese food stand at the Danilovsky market, and everything at Usachevsky!
16. Rooftopping
Big cities deserve to be seen from above, having a cocktail among the clouds. These are my recommendations for rooftop bars in Moscow.
- As I mentioned in the Moscow City section, Sixty & Ruski are two of my favorites, overlooking the newest part of town.
- White Rabbit and its fine dining is also a lovely place for a fun dinner looking down on Moscow.
- O2, in the city center, has an advantage above all others: amazing views of the Red Square.
- Buono, above the Radisson Royal Hotel, might be the most romantic rooftop hotel in town, with its candlelit setting.
- Also on the Radisson stands the Mercedes. It’s a luxurious and posh experience with delicious cocktails.
- The Sky Lounge offers a peculiar experience, mixing an old Soviet building with futuristic additions.
17. Moscow by Night
Party the night away! The city is full of bars everywhere, but there are some areas where you’ll find more than others.
- Patriarshiye Prudy has lots of hip and small clubs and great bars, including the super fun private club Clava, which has a great vibe and people from all walks of life.
- For more hipster style bars, Red October is the place to go.
- Streak is a summer favorite, with a lovely terrace to catch a beautiful sunset – plus, their mozzarella bar is delicious.
- At night, Red October lights up with clubs everywhere, including the cool rooftop one Gipsy.
- Jagger is also a great spot during summer with a more relaxed vibe in garden setting.
- For the traditional Russian luxury experience, go to SohoRooms, a whole other world including all-night go-go dancers.
There are so many things to do in Moscow at night and during the day, you definitely need several days to explore this exciting destination.
Moscow is a must-see city, a city like no other ! I hope you will enjoy this Russian metropolis as much as I did!
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About Linda Voltaire
Linda Voltaire is the owner of Travel with a Silver Lining, home to reviews of gorgeous boutique & design hotels, hip & trendy eateries as well as authentic and personal travel experiences beyond the crowd. She started blogging after a life-changing trip across South America. Follow Linda at TravelWithASilverLining / Facebook / Instagram /
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10 thoughts on “17 Exciting Things to do in Moscow”
These places look so awesome! Moscow is truly a beautiful city
Very good article, you have explained so nicely. Russia has always been a part of history and its good to know about much more about architecture and other things, wish i could see the inside of façade
Thanks for sharing such a nice article.You have very beautifully explained everything that one need for a trip to Moscow.
Nice article. Love the hidden gems and graffiti art, would love to visit Artplay. Thanks for a comprehensive guide to Moscow!
Moscow is a city where the past and the future live side by side. Here we can find everything from medieval fortresses and Soviet monoliths to glass skyscrapers and innovation centers.
Your article is good and meaningful .
Thanks for sharing about ArtPlay district, we didn’t know about it and it looks amazing 🙂 Hopefully there’ll be a second time in Moscow, we visited last May and really liked the city!
Wonderful stuff! I’ve been to Moscow, but not properly – it’s a long story lol!
Anyhoo, my next thing is to fly from Berlin to Moscow and then travel from there to Beijing via the Trans-Mongolian / Trans-Siberian train. Now, if only I could just find the time …!
I hear Moscow is very beautiful at night. I hope to get out there one day. A friend of mine went to St. Petersburg and had a great experience. Despite all the tension we see on the news with Russia and other Countries like the U.S. I wonder what the sentiment is with Russians and foreigners visiting their country for tourism. Especially Americans.
that looks like quite a beautiful place. 🙂
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TSB Essential and Enhanced home insurance is brought to you by TSB Bank plc and underwritten by Aviva Insurance Limited. Applications must be UK residents & aged 18+. Aviva Insurance Limited Registered in Scotland, No. 2116. Registered Office: Pitheavlis, Perth, PH2 0NH. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
Life insurance, decreasing life insurance, critical illness cover and over 50s fixed life Insurance are introduced by TSB Bank plc but are provided by Legal & General Assurance Society Limited. Legal & General Assurance Society Limited is registered in England and Wales No. 166055. Registered office: One Coleman Street, London EC2R 5AA. Legal & General Assurance Society Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under number 117659. Legal & General Partnership Services Limited is registered in England and Wales number 5045000. Registered office: One Coleman Street, London, EC2R 5AA. Legal & General Partnership Services Limited is authorised and regulated by the Financial Conduct Authority under number 300792.
You can check the FCA register or call the FCA on 0800 111 6768.
TSB Bank plc. Registered office: Henry Duncan House, 120 George Street, Edinburgh EH2 4LH. Registered in Scotland, no. SC95237. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 191240.
TSB Bank plc is covered by the Financial Services Compensation Scheme and the Financial Ombudsman Service.
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Welcome to your Premier Account Worldwide Travel Insurance. Please take time to read this policy document as it contains important information. If you have a question and cannot find the answer in this policy document, please contact Premier Membership Services on 0345 975 8000. Known event: Your Premier Account Worldwide Travel Insurance ...
Welcome to your Premier Account Worldwide. Travel Insurance. Please take time to read this policy document as it contains important information. If you. have a question and cannot find the answer in this policy document, please contact Premier. Membership Services on 0345 9755 8000.
Your Travel Insurance Claim. Please tell us about yourself. Please tell us about you and your policy. If you have a single trip or annual travel insurance policy, please enter the name, date of birth and postcode of someone insured on the policy. Start your claim.
Aviva announces that it has agreed with TSB to extend their partnership to offer home and travel insurance to TSB's five million UK-based customers. The agreement follows a competitive tender process and reflects the success of Aviva and TSB's existing partnership, announced in 2015. The renewed partnership will run to August 2028.
Worldwide Travel Insurance 4 Call Premier Membership Services on 0345 975 8000. ... Your TSB Premier Mobile Phone Insurance Policy. This is your mobile phone insurance policy, in this document you will find everything you need to know. Please read this carefully to make sure this policy is right for you, if you have any questions then visit tsb ...
Your travel insurance questions answered Frequently asked questions These dig into the topics we're asked about most, including travel with a medical condition, having to cancel your holiday, and cover for winter sports.
Follow the simple steps indicated below to obtain an insurance confirmation certificate for you and the family members travelling with you. ü Purchase the airline tickets with your SABB Premier MasterCard®. ü Contact the SABB Premier Hotline 800 116 0099 to place your request. ü Provide the necessary information as directed by our contact ...
To activate and have cover under this policy, you must purchase at least 50% of your pre-paid travel expenses for your journey on your TSB Platinum Mastercard. At the time of purchase, your TSB Platinum Mastercard must be current for the entire period of insurance. Your pre-paid travel expenses include, but are not limited to air tickets, other ...
You can find out more information about your travel insurance, or make a claim using the appropriate membership numbers below. Silver Account: 0345 603 1839. Gold Account: 0345 850 5056. Platinum Account: 0345 850 5300.
All Clear travel insurance - Platinum. 79% policy score - joint 7th out of 161 policies rated. We like: All Clear was the highest-scoring medical specialist insurer in our analysis. Its policy covers outbound, connecting and returning flights that you miss because of delays.
Travel Insurance. Updated: Apr 15, 2024, 2:34pm. Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. We ...
Car rental insurance. If you use either of the two Citi credit cards listed above to pay for a car rental, Citi travel insurance will protect any damages to a rental car up to $50,000. This amount ...
Western Europe continues to be the most popular summer destination for Americans, with some notable hotspots. Travel insurance sales for Greece are up over 60% this year compared with 2023 ...
Kuznetski Most is a small area between Tverskaya street, Kremlin, and Kitai Gorod (Lubyanka) and it's a downtown of Moscow. First of all, 'Kuznya' is a great place to walk: it is a real Moscow area, not a postcard at all, hectic busy streets neighbour tranquil lanes and courtyards with traditional architecture. There are also many very nice cafes, restaurants, clubs, and shops. If you want a ...
The major providers are Delimobil (has parking in all Moscow airports), YouDrive, Belka Car and Yandex Drive. The price is much lower than in Europe: from about €0.10 per minute of driving and €0.03 per minute of parking. Some providers, such as Delimobil, have daily deals: you can rent a car for the whole day (24 hours) for 2500 R (~€30).
Although this is a little outside the city centre, the sight from above is more than worth it, with the nearby fountains and park and then the whole of the city behind them. 10. Russian Market. If you love to visit markets wherever you go, Moscow has one of the most impressive ones in the world - the Izmailovsky.
13. Moskva City skyscrapers. Go to the Moscow International Business Center (also knowns as Moskva City) to see the city's beautiful landscape. Moscow city's complex of skyscrapers is beautiful by itself, but you can also go up one of the towers for a great overview of the city.
Life insurance. Support your loved ones. Provided by the UK's Number One Life Insurance provider - Legal & General*. Cover from £6 a month. Choose fixed or reducing life cover. Free access to Wellbeing Support provided by RedArc. Critical illness cover can be added for an extra cost when taking out cover. Awarded five stars by Defaqto 2023.