Polar Online Help
The Best Online Booking Tool. Period.
Start using the cruise industry's most advanced booking tool. POLAR Online is our online tool built exclusively for travel consultants.
Powerful features to make cruise selling easier than ever.
- Sort sailing search results by price.
- Cruisetour search no longer requires a tour number.
- Quote a rate from available hotels before booking confirmation.
- Innovative UPSELL feature helps you move clients to a higher category.
No need to call reservations, POLAR Online provides access to all fares.
- Access all past passenger promos, including email and mail promotions.
- Search all agency promos, or use Best Buy to quickly find the best deal.
- View rates and book Segments of a World Cruise.
- Create fare comparisons to compare promos by category.
Save time by using POLAR Online to manage your bookings.
- Extend options.
- Change sailing on deposited bookings.
- Check and Print your client's Boarding Passes.
- Automatically charge final payment to your client's credit card.
- Click here for a step-by-step guide of functions only available online.
You may also use the quick links on the left of the page to learn about specific options.
- IMPORTANT SYSTEM UPDATE In order to access all tools within Norwegian Central, please change your password to NOT include any special characters or symbols.
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Welcome to the World's Leading Cruise Lines
Wlcl is the destination for cruising.
World's Leading Cruise Lines offers a range of choice, quality and excellence unrivalled in the cruising industry. Whatever your clients are looking for you will find it here. Our portal provides;
- A single point of contact for all of our brands
- 24/7 access to POLAR Online and other trade tools
- Online access to financial reporting giving you visibility of your key sales data
- Helpful Sales tools to grow your cruise business
- A one stop shop at your fingertips
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NEW CONSULTANT REGISTRATION Please ask your store supervisor to create a user log in for you! If you need further assistance please call our Online Helpdesk on 1300 587 472 for AU or 0800 451 133 for NZ.
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US and Canadian Travel Advisors
We have exciting news! Holland America Line Academy has transitioned to a new location to provide you with an enhanced training experience and new Silver, Gold and Platinum reward levels. Agency Owners: You can now register travel advisors within your agency, track their progress and earn agency rewards.
Access Holland America Line Academy in Four Easy Steps
1. Click here to go to GoHAL.com or type "gohal.com" in your browser 2. Sign in to GoHAL.com using your POLAR Online credentials 3. Click the Holland America Line Academy graphic on the home page 4. Follow the prompts to register for Holland America Line Academy
After you have completed the one-time registration, every time you sign in to GoHAL.com, you will have easy access to your Holland America Line Academy dashboard without having to enter another user name or password. If you have already completed the new Core Courses and/or Specialist Courses, the courses may be transferred using the Transfer Tool on the new website.
International travel advisors click here .
Questions? Email [email protected]
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Holland America Line redesigns agent portal on GoHAL.com
Post date: Jan 9 2017
Date: Jan 9 2017
By: Travelweek Group
SEATTLE — Holland America Line is making it easier for travel professionals to become experts with the launch of its redesigned PartnerSHIPS web portal.
Exclusively for travel professionals, the new GoHAL.com is more user-friendly, allowing agents to book, plan, promote and learn how to successfully sell Holland America Line cruises and Land+Sea Journeys.
In addition to a navigation toolbar at the top with drop-down menus for each tab, users can scroll to the bottom of the homepage and find quick links to some of the more popular topics. There’s a larger toolbar featuring three primary areas on the site: POLAR Online, Promo Toolkit and Holland America Line Academy. Agents also can see upcoming events, read the latest e-Newsletter and meet their business development manager on the homepage.
Under the navigation toolbar at the top, the ‘Learn’ section features Holland America Line Academy and the Specialist Training Courses that were launched earlier this year, as well as POLAR Online booking tips, FAQs and upcoming events such as seminars, conferences and familiarization trips.
In the ‘Plan’ tab, agents can find all of the collateral they need to plan cruises for their clients including eBrochures, product announcements, a deck plan reference guide, cruise finder, sailing schedule, AFAR Destination Guides and information about life on board, Land+Sea Journeys, Journeys Ashore, family cruising and cruising with children.
The ‘Promote’ tab features a message from Eva Jenner, vice president of sales, and the latest promotions, as well as templates to create customized advertising and marketing materials such as flyers, banner ads and emails. Site visitors also have access to the company’s extensive image library so they can use vivid imagery to promote the cruises.
Travel professionals will find additional access to the POLAR Online booking engine in the ‘Book’ tab. Important information about visas and passports, cancellation policies, groups, gift orders, the air program, check-in and Travel Professional Appreciation Fares also are located in this area.
Additional features at GoHAL.com include a ‘Chat with Us’ button that enables travel professionals to communicate online in real time with Holland America Line’s reservations team.
“We sent out a survey to our travel partners earlier this year asking how we can help them grow their business, and one of the top answers was to develop an easy-to-navigate travel professional portal that puts everything at their fingertips,” said Jenner. “We listened to our travel partners, and I am thrilled to announce that the new portal — GoHAL.com — is finally here.”
Tags: Holland America Line
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See all Stories - Cunard. New 2021 deployment changes For Alaska and Europe. Click Here For Details ». 2021-2022 West Coast Sailings Announced. Click Here For Details ». Cancelled Cruise Refunds & Future Cruise Credit Update. Click Here For Details ». Pause of Global Ship Operations extended on select Australia, Canada and Taiwansailings.
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Holland America Launches Polar Online. Holland America Line is now running POLAR online, a booking engine that gives real-time booking access to travel agents. The tool is said to be easy and ...
Welcome to Polar Extranet! Sign in to access your Polar online tools. User name: Password: Don't remember your password? Reset it here..
No need to call reservations, POLAR Online provides access to all fares. Access all past passenger promos, including email and mail promotions. Search all agency promos, or use Best Buy to quickly find the best deal. View rates and book Segments of a World Cruise. Create fare comparisons to compare promos by category.
Login Failed. The password format you have used is invalid, please reenter without any special characters. If you are using a Spanish keyboard, do not use the letters 'j' or 'n' ... For all individual, non-admin agents, please contact your agency admin for access to Norwegian Central.
Cruise Control for Travel Agents. Login using your POLAR Online details. Username. *. Password.
POLAR Online will become the first major in-house cruise booking system to link directly with ClientBase, which is used by 40,000 travel agents to manage their customer relationship management ...
Launch Polar Online ™ Launch HAL/SBN Polar Online ™ Financial Reporting WLCL is the destination for cruising World's Leading Cruise Lines offers a range of choice, quality and excellence unrivalled in the cruising industry.
Polar Online. Gain access to the industry's best cruise booking tool. POLAR Online provides direct access to our in-house reservation System. ... Receive Promotional Bulletins and Cruise News via email and activate Onesource Notices so all your agents may view these informative messages online. This is an optional service. Promotional Bulletins ...
Princess Cruises has enhanced its POLAR Online booking engine with new features requested by travel agents. New features include online deck plans that allow agents to virtually view any public ...
Agency Owners: You can now register travel advisors within your agency, track their progress and earn agency rewards. Access Holland America Line Academy in Four Easy Steps. 1. Click here to go ... Sign in to GoHAL.com using your POLAR Online credentials 3. Click the Holland America Line Academy graphic on the home page 4. Follow the prompts to ...
Contact OneSource at 800-544-9032 and they can verify who is the registered agency owner. My registered agency owner/administrator is no longer with the company. How can I have this changed? On agency letterhead, advise reason for change and who will be the new registered owner/administrator.
Travel professionals will find additional access to the POLAR Online booking engine in the 'Book' tab. Important information about visas and passports, cancellation policies, groups, gift ...
Fathom : Travel Agent Headquarters. TRAVEL AGENT HEADQUARTERS. Username. Password. Sign In. Forgot Username/Password | Register. If you have never booked using POLAR Online, register your agency, learn how to register and make an online booking, learn how to make group bookings, and bank payments or call: 1‐800‐544‐9032.
Please contact us for any urgent queries that can not be completed online: Cunard and P&O Cruises Webform (UK only) Cunard: 0344 338 8656 P&O Cruises: 0344 338 8005 Calling from Germany: 00 49 40 415 33555 International: +44(0)23 8065 7064 Local charges may apply ...
Sales Tools: Using the Sales Tools tab, travel partners can access phone numbers, email addresses and fax numbers for a variety of departments, including reservations, POLAR assistance, shore ...
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New look, new layout and new tools set up agents for success Seattle, Wash., Jan. 6, 2017 — Travel professionals will now have an easier time becoming Holland America Line experts with the launch of the company's redesigned PartnerSHIPS travel professional portal at GoHAL.com. Exclusively for the use of travel professionals, the new GoHAL.com is more user-friendly so agents can book, plan ...
Login to your Holland America Line account to make a payment, book a cruise, and more! Skip to Main Content. Search; en. English; Spanish; English; Spanish; Chat. 1-855-932-1711; or; Live Chat; My Account ... Travel Is Our Tradition Since 1873 Sailing 150 Years. Discover Discover. Find Cruises