price travel extranet

This PriceTravel’s API enables you to quote, create and get reservations; also you can cancel existing reservations. This API is a REST based Web Services

REST Architecture overview

Using this API requires familiarity with the following REST Architecture concepts:

A resource is anything that can be represented by a set of bits stored in a computer. Such as a document, a database record, the result of an algorithm. The API is structured based on a set of resources.

Resources must respond to one or more of the HTTP standard methods: GET, POST, PUT, DELETE, and OPTIONS.

Use of the standard HTTP headers to specify request and response information.

Response Codes

The operation result is returned as a HTTP response code.

Conventions

The XML tags and the JSON object field names will be written in UpperCamelCase. This is, the first letter for each word will be upper case and the rest in lower case, no underscores, dashes or spaces are allowed between the words.

The resource URI’s are expressed in plural and lowercase.

All URI segments found between curly brackets, like {hotelId}, must be substituted by the desired values. And the segments between square brackets, like [/{hotelId}], are optional.

Date formats

The supported format for date and time elements is ISO 8601 (http://en.wikipedia.org/wiki/ISO_8601).

Dates are specified as YYYY-MM-DD.

Date and time is specified as YYYY-MM-DDThh:mm.

• YYYY is the four digit year.
• MM is the two digit month.
• DD is the two digit day.
• hh is the two digit hour.
• mm is the two digit minute.

Language format

We use the IETF language tag (http://en.wikipedia.org/wiki/IETF_language_tag). For example: en for English, en-US for United States English, es for Spanish, es-MX for Mexican Spanish.

Currency format

The currency format is the standard ISO 4217 (http://es.wikipedia.org/wiki/ISO_4217), it uses three letter codes. For example: USD for US dollars, MXN for Mexican pesos and GBP for Great Britain pounds.

Country code format

The country code format is ISO 3166-1, Alpha-2 (http://es.wikipedia.org/wiki/ISO_3166-1). It uses two letter codes. For example: US for United States, MX for Mexico and GB for Great Britain.

For the test environment the URI must be preceded by the stage prefix.

For example the URI:

• https://api.pricetravel.com/

Must be changed to:

• https://stage-api.pricetravel.com/

© Version 1.0.5 - Enero 2013

We are processing your request

1855 437 8999, toll-free from the u.s. & canada.

• Check itinerary

• Modifications
• Cancelations
• Back to Help

Cancel reservation

• Complete name of the traveler
• Record locator
• Confirmation code (which you received via email)

If you prefer, email your cancelation request to [email protected] with the above mentioned information and the reason for the cancelation.

• View hotel cancellation policy

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Online sales

Your hotel can appear on all our websites in Mexico, Colombia, Argentina and the United States.

Points of sale

We have more than 173 points of sale directed to customers, located at the most popular shopping centers in Mexico and Colombia, where your product is visible before more than 60 million people per year.

Contact center

Our contact center is available 24/7 and answers more than 900,000 calls per year. We can recommend and sell your hotel.

Other sale channels

We provide service to more than 100 corporate businesses and we have more than 1,600 agencies and more than 250 affiliated sites with access to our product list, boosting the opportunities to sell your hotel.

Tourism, travel and internet are our expertise. Be a part of it!

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Corporate offices

Av. Kabah Mza 1 Lote 3-01 Local 1, Sm 13, CP. 77500 Cancun, Quintana Roo, Mexico Tel. +52 (998) 193 36 60 Location

Mexico City

Av. Río Mixcoac 69 Col. Crédito Constructor Del. Benito Juárez, CP. 03940 Tel. +52 (55) 9171 6000 Location

Puerto Vallarta

Av Los Tules 180, Local 6, Office 109 Residencial Fluvial Vallarta CP 48312 Puerto Vallarta, Jalisco, Mexico Tel. +52 (322) 221 2596 Location

Calle 99 No. 11a – 41 Bogotá, Colombia Tel. +57 (1) 743 0653 Location

Av 5B Norte #23DN-38 Cali, Colombia Tel. +57 (4) 897 7878 Location

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Puerto Vallarta, Mexico

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PriceTravel Holding   Reviews

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Reviews 2.4.

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Terrible customer service

Getting help from customer service is nearly impossible in the U.S. I’ve been on hold over an hour on 3 separate occasions. I’ve sent emails, no response. I attempted to cancel my reservation through chat and was told I need to call in, which I’ve already tried! Extremely frustrating.

Date of experience : April 03, 2024

Reply from PriceTravel Holding

Thank you for contacting PriceTravel. We will immediately assist you with the necessary follow-up. Please provide us with your locator number (confirmation number you received by email), phone number, and the email you used when making the reservation. If you prefer, you can call us toll-free at +1 855 437 8999 option 2, so that one of our advisors can assist you personally. We apologize in advance for any inconvenience this situation may have caused you. We are here to serve you. Contact us From USA/Canada +1 855 437 8999 From Mexico and Other Countries +52 (998) 881 8879 [email protected] www.facebook.com/us.pricetravel

Our family trip was awesome

Our family trip was awesome! We scored some amazing deals and everything went smoothly. I was kinda skeptical about booking with them because of the reviews, but it turned out great! The phone guy was super helpful and the hotel in Puerto Vallarta was perfect. Definitely gonna use them again!

Date of experience : September 07, 2023

It doesn't get any easier!

It doesn't get any easier! I booked a work trip smoothly and securely. I'm thinking about using their website again. I highly recommend this site for booking affordable accommodations.

Date of experience : February 05, 2023

GET AWAY, THEY ARE SCAMMING PEOPLE

Totally ruined my grannies 90's birthday celebration. My mum had initially booked 2 flights tickets from Mexico City to La Paz, Mexico (she paid $485 USD); she made a mistake with the dates of birth so she had to call the call centre to solve this on 5586638825. She was advised that in order to fix the date of birth, they would have to charge her another $485 USD and reassured her that the initial payment would be reimbursed entirely. Then, when the airline was contacted, they confirmed no changes were reflected on their system so she call the call centre again. This time, they request her to pay $485 for EACH plane ticket, totalling $970 due to the tariff difference and reassured her again that the $970 previously paid was going to be refunded entirely(afraid of being scammed, this was paid in cash via one of their payment points), they said a confirmation email was going to arrive in 30 min. The confirmation email was never sent so she calls AGAIN just to be told by the Manager that the call could have been "intercepted" by someone and that she had been scammed and they hadn't any recollection of the data, so my mum just lost $1500 USD thanks to them. Seeing how sad she is, I'm not stopping until these scams are out in the open for everyone to see and to understand this company is scamming people. They send you an automated reply to the Trustpilot review but nobody answers when you try to reach them via email or phone. WHAT AN ABSOLUTELY JOKE OF A COMPANY.

Date of experience : April 04, 2024

Thank you PriceTravel

Excellent company, I had a trip to Riviera Maya with my whole family and everything went perfectly at the Xcaret Arte hotel.

Date of experience : July 08, 2023

Easy to reserve

Easy to reserve, Great customer service. They answered all my questions and Help me with everything. Thank you PriceTravel!!!

Date of experience : October 05, 2023

THERES NO OPTION FOR ZERO OR NEGATIVE…

THERES NO OPTION FOR ZERO OR NEGATIVE STARS. PLEASE BEWARE! Do not book with these scammers. I placed a booking with them a few days ago only to arrive at my hotel in another country and there WAS NO BOOKING! These guys will ruin your trip and take your money. I'm in the process of going through my bank to file a dispute against this "company". PriceTravel will not answer the phone, they will not reply to your email. You will not get a refund. Their whole BS organization needs to be shut down and not promoted on google. These guys were right up there with Expedia. Shameful!

Date of experience : March 07, 2024

Dear customer, We deeply apologize for the inconvenience and appreciate the information provided. We received this information via Facebook Messenger. Rest assured, we will gladly forward your request to the corresponding department for immediate follow-up. We are here to serve you.

We recently booked Harrah's hotel in Vegas ..

We recently booked Harrah's hotel in Vegas for our upcoming trip. Booked it with flexible cancellation. We had to cancel the reservation since our travel dates changed. Called Pricetravel to cancel the reservation and they kept asking me to call them back for several days and finally informed that it is too late to cancel. We are very disappointed with the service. Our service is still 15 days away and pricetravel could not cancel my reservation and refund my money.

Date of experience : November 08, 2023

Thank you for contacting PriceTravel. We will immediately assist you with the necessary follow-up. Please provide us with your locator number (confirmation number you received by email), phone number, and the email you used when making the reservation. If you prefer, you can call us toll-free at +1 855 437 8999 option 2, so that one of our advisors can assist you personally. We apologize in advance for any inconvenience this situation may have caused you. We are here to serve you. Contact us From USA/Canada +1 855 437 8999 From Mexico and Other Countries +52 (998) 881 8879 [email protected]

Worst customer service ever!!

Worst customer service ever!!! Not worth it! They do not stand by their 24 hour price match guarantee! Have to call and email Multiple times, which will make it more than 24 hours. I will never use this travel booking site again!

Date of experience : February 15, 2024

Scammer posing as PriceTravel

Scammer. Beware. They are using official price travel documents to make it seem like it’s a real trip package and purchase but it’s not. We paid 1800 USD and cannot get it back after being scammed. We were sent documents after paying that had errors such as spacing and grammar. The flight was off by 2 minutes from the official United flight plan.

Date of experience : May 18, 2023

Hidden non refundable feed

Made a reservation for a hotel through Pricetravel for the weekend. At first I was worried it wasn’t legit since my confirmation came in a different language. I ended up canceling this hotel and even though the site said it was fully refundable until Dec. 22nd they charged me a %15 percent administration fee, over a month before my stay. No where on their site does it mention an administration fee. Maybe they should be more clear. Stay away from pricetravel if you don’t want to be scammed. If it sounds to good to be true it most likely is.

Date of experience : November 14, 2022

I booked a reservation to Key West for my husband's 50th birthday and needed to cancel because there was an issue with vacation time. I cannot get in touch with them any way at all. I have reported this transaction as bogus.

Date of experience : March 27, 2023

Hidden resort fee!!! Don't trust their prices!!

Hidden resort fee!!! We booked a hotel at Sahara desert in LV, thinking that we had paid the full amount. When we got there, the hotel CHARGES US AGAIN for a resort fee, which was not included in their website, in our email, or EVEN in THEIR RESERVATION POLICY. Today, I went back to see if I had missed anything, read the entire terms and conditions again, and did not SEE ANYTHING about a resort fee. I have tried to call them about eight times and have stayed on the line for hours, but no one has picked up the phone. So disappointed.

Date of experience : December 20, 2022

If you’re planning to visit cuba…

If you’re planning to visit cuba .beware !!!.Pricetravel .com is one of the agencies that sells accommodation in cuba hotels.My experience was frustrating with them.i got to the hotel and the payment for my stay did not go through.i had to spend more than 200 dollars in calls to this agency in mexico to solve my situation.customer service sucks .almost 20 phone calls to have them into my situation.never again

Date of experience : December 16, 2021

Bogus site, complete scam, dishonest thieves!

I canceled a reservation just one day after making it, more than 30 days before my arrival date. The site said it was refundable, but I NEVER got any refund at all! The site lists an electronic voucher under Payments, but I have no idea how to actually access and use a voucher. The cancellation policy just says "Refundable", but no mention at all that that does NOT mean the credit card used to make the reservation will be credited with the refund! On ly a vague reference to an electronic voucher, but no instructions as to how to ever actually get and use a voucher! No one EVER answers email requests for help, and no one EVER answers the phone....just an endless looping recording that repeatedly says "Please stay online" endlessly. I tried about 20 times, different days and times. Once I sat the phone down on speaker, and heard that recording for 3 hours and 33 minutes! Other times for 1-2 hours at a time! This pricetravel entity is a complete sham, and populated by dishonest thieves that should all be put in jail. STAY AWAY!

Date of experience : February 25, 2023

This website is a complete scam no good…

This website is a complete scam no good for nobody's going to answer your phone if you want to cancel there just fee hiding money thieves

Date of experience : December 27, 2022

Haven’t received the money for my…

Haven’t received the money for my cancelation refund, no one answers my emails nor the whatsapp messages. Been trying to get in touch with them for days already

Date of experience : May 26, 2022

Biggest scam…

K has to out a one star just to write this out they are horrible. It gives you a Huber to call for cancellation but I sat on the IG one for over 4 hours and never got an answer. I keep emailing them to cancel and no one replies. They did take my money and now I’m stuck. I have to take the L but this website must be reported or something. They say you can cancel but you really can’t because there’s no one to talk to. There’s no customer service. Don’t buy anything from them. It really is a scam that

Date of experience : September 13, 2023

You can't get a hold of them

You can't get a hold of them. I've sat on the phone for hours, emailed them and even tried the chat service on their website, to no avail. The chat was in another language. Wow! Am I disappointed. Never again.

Date of experience : September 12, 2023

Very effective and recommendable!!👍

Date of experience : August 17, 2023

• Español ‪(España)‬
• Español ‪(Latinoamérica)‬
• 繁體中文 ‪(香港)‬
• 繁體中文 ‪(台灣)‬
• Português ‪(Portugal)‬
• Português ‪(Brasileiro)‬
• Bahasa Indonesia
• Bahasa Melayu
• Français ‪(Canada)‬

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