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• House of Travel

House of Travel and Mix & Match

You can redeem your True Rewards dollars on flights booked online at Mix and Match , or on flights, accommodation, cruises, tour and holiday packages booked in-store at House of Travel .

When booking in-store at House of Travel you can also choose to part pay for your travel with True Rewards dollars and other payment methods.

Benefits at a glance

Book online or over the phone

If you are able to pay for the full amount of your flights with your True Rewards dollars, you can book it all online, on the Mix & Match website .

Split your travel payments

You can split your payment using some of your True Rewards dollars and any other form of accepted payment (such as your ASB Rewards credit card). If you want to split your payment, youll need to do this over the phone with Mix & Matchs Kiwi-based online support team or at a House of Travel store.

How do I redeem for travel?

Mix & Match Travel 4+

House of Travel

• 1.1 • 8 Ratings

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Description.

Don’t be tied to one airline’s schedule, or even accept one airline’s price. Keep in the know with who’s got the best flight deals for travel to your favourite destinations with Mix & Match. Or if you have a Mix & Match trip booked with us you can use the app to manage your itinerary, book accommodation and share your holiday details. Start your journey with Mix & Match and take advantage of exclusive flight deals and information on when’s best to fly as well as a personal itinerary manager, designed specifically for your iPhone, all available in one free app. Your Mix & Match app offers you: · A mobile-friendly calendar view of the current best deal across the next 6 months using FareFinder · A selection of the latest cheap flight deals available to book on Mix & Match · The Mix & Match multi-airline booking engine · A trip countdown to the big day of departure · Your full holiday itinerary at the tap of a finger · Inspirational destination guide including what to see and do on your trip · Much more! To use the itinerary feature of the app, you’ll need to log in or create a Mix & Match profile which can also be used on the Mix & Match website, www.mixandmatchtravel.com.au.

Version 1.3.2

Updates to improve usability of the search functions across the app.

Ratings and Reviews

This app is awful….

So many glitches, doesn’t load pages, the app self-closes. It’s so bad to use.

App Privacy

The developer, House of Travel , indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy .

Data Linked to You

The following data may be collected and linked to your identity:

• Contact Info
• Search History

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Information

• App Support
• Privacy Policy

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Reviews 3.4.

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Thank you Lee!! For booking my husbands exit seats!!

Today I had issues booking my husband's exit seats on the mix and match website. We are flying to Korea so it is max 10hr flight one way and my husband is 6'6. I emailed and got a response in less than a few hours and an amazing customer service agent by the name of Lee assisted me and got it done and even booked my seats. Thank you Lee! I am a very satisfied customer of your quick and friendly service.

Date of experience : 21 January 2024

Mix&Match continually advertise flights…

Mix&Match continually advertise flights on Kayak that they won't allow you to book. I have now tried at least 6 times to book the flights on different days of departure over the past month. Every time they waste my time and tell me right at the end of entering all details (AGAIN as they say they will save your details but do not) that the flight is unavailable A few minutes later they are back advertising it again. Is this even legal? I suspect not They are either incompetant or crooks.

Date of experience : 08 November 2023

DONT BOOK With mix and match

Spoke with a “Sarah” today after being on hold for almost 40mins. Asked if I could change my booking and unfortunately only had a an airline reference she proceeded to immediately tells me she can’t do anything and apparently checked my number and said I’ve never called their office and that i probably didn’ book with them. When i told her that I have called them before and given the reference number without issue she tells me she cant do the same. Said apparently i don’t have a flight with them i asked her how does she even know when she doesn’t even know any of my flight details , obviously lazy to do her job and offered no solutions whatsoever . Worse company to deal with i asked to speak to someone else who can assist and apparently shes the one in charge no supervisor. I don’t know what caused this Sarah person to have a bad day and not want to do her job.Don’t bother if you want to be mucked around

Date of experience : 04 February 2022

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0800 367 468

Planning a trip to Moscow? Our travel guide contains up-to-date, personal information on everything from what to see , to when to visit , where to stay , and what to eat !

• General Information
• What to see
• How to get to Moscow
• Where to stay
• Where to eat

Why visit Moscow?

Majestic churches, impressive historic fortresses, and palatial buildings: Moscow is a fascinating city whose emblematic architecture reflects the turbulent history that has defined Russia throughout the centuries.

The traces of the USSR can be found around every corner of the city , side by side with the iconic relics of Imperial Russia , like the mythical Red Square , the imposing Kremlin , and the beautiful  St Basil's Cathedral . 

Discover a fascinating world of Cold War bunkers, golden-domed basilicas, world-class art museums, and the legendary "palace of the people,"  as the Moscow Metro has been nicknamed. Whether you fancy watching a classical Russian ballet at the Bolshoi Theatre , perusing the fine arts at the Pushkin Museum , or marveling at the sheer size of the monuments to the Soviet state's achievements at the  All-Russia Exhibition Centre , this travel guide will help you on your way!

Where to start?

If you're going to travel to Moscow and you don't know much about the city yet, the first thing to do is to dive into its legendary history - understanding the past will help you understand the present. Next, check out our practical hints and tips on traveling to the city before discovering which of its most important museums , monuments , and attractions pique your interest.

Looking for a place to stay?

Booking your accommodation in advance is the best way to get great discounts. Our detailed guide on where to stay in Moscow  will help you decide which neighborhood you'd like to look for hotels or apartments in, and our hotel search engine will find you the best deals!

Why is our Moscow travel guide the best?

Introducing Moscow is a  city guide written by travelers for travelers  and contains personalized advice to help you make the most of your trip to the city.

All the information in this guide is valid as of December 2022. If you find any errors or have any comments, please feel free to contact us .

Our travel guides

• top attractions
• where to stay
• and much more

2018 Primetime Emmy & James Beard Award Winner

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A History of Moscow in 13 Dishes

Featured city guides.

• Preplanned tours
• Daytrips out of Moscow
• Themed tours
• Customized tours
• St. Petersburg

Theatres in Moscow

Cultural life of Moscow city is various and rich! Operas, ballets, symphonic concerts... Russian composers have created some of the most beautiful classical music. Russian classical music is very popular in Moscow. It is performed in many beautiful historical venues. Do not forget to include a visit to a concert hall in your itinerary when you are planning your stay in Moscow! And do it in advance.

There are almost no restrictions on dress code in Russian theatres. Visitors may wear jeans and sports shoes, they may have a backpack with them. Only shorts are not allowed.

A typical feature of Russian theatre – visitors are bringing a lot of flowers which they present to their favorite performers after the show.

Here are some practical advices where to go and how to buy tickets.

The Bolshoi Theatre

The Bolshoi Theatre is the oldest, the most famous and popular opera and ballet theatre in Russia. The word “Bolshoi” means “big” in Russian. You can buy a ticket online in advance, 2-3 months before the date of performance on the official website . Prices for famous ballets are high: 6-8 thousand rubles for a seat in stalls. Tickets to operas are cheaper: you can get a good seat for 4-5 thousand rubles. Tickets are cheaper for daytime performances and performances on the New Stage. The New Stage is situated in the light-green building to the left of the Bolshoi's main building. The quality of operas and ballets shown on the New Stage is excellent too. However, you should pay attention that many seats of the Bolshoi’s Old and New Stages have limited visibility . If you want to see the Bolshoi’s Old Stage but all tickets are sold out, you can order a tour of the theatre. You can book such a tour on the official website.

If you want, following Russian tradition, to give flowers to the performers at the end of the show, in the Bolshoi flowers should be presented via special staff who collects these flowers in advance.

In August the Bolshoi is closed.

The Stanislavsky and Nemirovich-Danchenko Music Theatre

This theatre is noteworthy. On one hand, it offers brilliant classical opera and ballet performances. On the other hand, it is an experimental venue for modern artists. You can check the program and buy tickets online here http://stanmus.com/ . If you are opera lover, get a ticket to see superstar Hibla Gerzmava . The theatre has a very beautiful historic building and a stage with a good view from every seat. Tickets are twice cheaper than in the Bolshoi.

The Novaya Opera

“Novaya” means “New” in Russian. This opera house was founded in 1991 by a famous conductor Eugene Kolobov. Its repertoire has several directions: Russian and Western classics, original shows and divertissements, and operas of the 20th and 21st centuries. It is very popular with Muscovites for excellent quality of performances, a comfortable hall, a beautiful Art Nouveau building and a historic park Hermitage, which is situated right next to it. You can buy tickets online here http://www.novayaopera.ru/en .

Galina Vishnevskaya Opera Center

The Opera Center has become one of the best theatrical venues in Moscow. It was founded in 2002 by great diva Galina Vishnevskaya. Nowadays its artistic director is Olga Rostropovich, daughter of Galina Vishnevskaya and her husband Mstislav Rostropovich, great cellist and conductor. Not only best young opera singers perform here, but also world music stars do; chamber and symphonic concerts, theatrical productions and musical festivals take place here. You can see what is on the program here http://opera-centre.ru/theatre . Unfortunately “booking tickets online” is available in Russian only. If you need help, you can contact us at and we can book a ticket for you. 

Tchaikovsky Concert Hall and The Great Hall of Moscow Conservatory

These are two major concert halls for symphonic music in Moscow. Both feature excellent acoustics, impressive interior, various repertoire and best performers. You can check the program here http://meloman.ru/calendar/ . You need just to switch to English. Booking tickets online is available only for owners of Russian, Ukrainian and Belorussian phone numbers. If you need help, you can contact us and we can book a ticket for you. 

Moscow International Performing Arts Center (MIPAC)

This modern and elegant concert hall houses performances of national and foreign symphony orchestras, chamber ensembles, solo instrumentalists, opera singers, ballet dancers, theatre companies, jazz bands, variety and traditional ensembles. Actually, it has three concert halls placed on three different levels and having separate entrances. The President of MIPAC is People’s Artist of the USSR Vladimir Spivakov, conductor of “Virtuosy Moskvy” orchestra. You can see pictures of the concert halls here http://www.mmdm.ru/en/content/halls . The program is impressive in its variety but is not translated into English. You can contact us at and we can find a performance for you.

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Apologies for any delays, we are currently experiencing high levels of enquiry.  More information on Covid-19.

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Special needs or children (2-15yrs) travelling alone?

Stopover or Multi-city? Please fill in this enquiry form .

FAQ Pricing & Fees for Online Bookings

• I have searched for fares on the website, can you sell them cheaper? The fares that we display are the best airfares available for travel on that day.
• I see there is a sale fare but no availability? The sale fare might have sold out for the dates you selected. You may therefore need to change the dates of your search. Alternatively, the sale fare might only be available for certain dates, please read the information for the sale fare or alternatively contact us on 0800 367 468.
• If I book by telephone, will I be charged a booking fee? Bookings made on the phone are a little more than the self service price you can find online. If you don't want to book online we are happy to assist with your booking at a Call Centre price - please feel free to give us a call on 0800 367 468.
• Why has the fare increased for the same flight since I last searched? Because we are using a real-time reservation database, availability can change between the time a search is performed and a ticket is reserved or purchased. Tickets are constantly being sold around the world, so a flight may become fully sold out only seconds after your search.
• If the airline makes a schedule change on my reservation do I have to pay anything extra? No, you will not be charged.
• Do you offer group discount fares? Please contact one of our stores  to enquire about group bookings.
• Do you offer Infant, Child, Unaccompanied Minor, Companion, and Senior airfares? Please contact one of our stores  to enquire.
• Do you offer student rates? Please contact one of our stores  to enquire about student rates.
• I don't want to book online, is it the same price? The cheapest way to book is via our website however if you don't want to book online we have two options. You can book over the phone by calling 0800 367 468 at our Call Centre price or alternatively you can visit your local House of Travel stores  who can make the booking at an in-store price.
• Is tax included on a domestic fare? Yes all taxes are included in the price.
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Still can't find what you're looking for?  Contact us

Help with online bookings

For assistance with your online flight booking with Mix & Match, please phone 0800 367 468 . (International callers dial: 64 3 357 3021

Open hours: Mon-Fri:     8am-midnight Sat/Sun/Public Holidays:     9am - 5.30pm

Help with store bookings

For assistance with your store booking with House of Travel, please phone   0800 713 715

Find your store details  for full contact information, location and store hours. Send an enquiry   through to your selected store.