golden tours visitor centre victoria reviews

Golden Tours

See all photos

Windsor Castle, Stonehenge and Bath Tour from London + Admission

Oxford, Stratford, Cotswolds & Warwick Castle Tour from London

Golden Tours London Hop-On Hop-Off Open Top Sightseeing Bus Tour

Total London Experience: London Eye, Tower of London & St Paul's

Stonehenge Half-Day Tour from London with Admission

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

GOLDEN TOURS: All You Need to Know BEFORE You Go (with Photos)

Golden Tours

See all photos

Windsor Castle, Stonehenge and Bath Tour from London + Admission

Oxford, Stratford, Cotswolds & Warwick Castle Tour from London

Golden Tours London Hop-On Hop-Off Open Top Sightseeing Bus Tour

Total London Experience: London Eye, Tower of London & St Paul's

Stonehenge Half-Day Tour from London with Admission

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Golden Tours - All You Need to Know BEFORE You Go (2024) - Tripadvisor

Golden Tours

Review Highlights

“ I took the private tour to Stonehenge , Bath and Lacock and it was everything I had hoped for! ” in 85 reviews

“ On the next day, we went southwest from London on their Leeds Castle , Canterbury, Greenwich & Dover with River Cruise. ” in 9 reviews

“ Thanks again to Graham for the specific tips and highlight pointers to get the most out of a short visit. ” in 7 reviews

Location & Hours

Suggest an edit

Visitor Centre Waterloo Elizabeth House

Unit 31 York Rd

London SE1 7NJ

United Kingdom

Serving London Area

Amenities and More

About the business.

Business owner information

Golden Tours is London's leading Sightseeing company and part of the GRAY LINE Worldwide Association. . Our tours are escorted by professional guides and include travel by luxury air conditioned coach and include all entrance fees. We appreciate that your leisure time is important to you and have therefore designed our tours to ensure that you have the maximum amount of time at each venue to fully appreciate it and enjoy the experience. In addition we offer you the best deals on things to do and see in and around London such as attractions, theatre, restaurants, art galleries, events and much more. …

Recommended Reviews

1 star rating Not good
2 star rating Could’ve been better
3 star rating OK
4 star rating Good
5 star rating Great

Select your rating

Overall rating

334 reviews

Wonderful experience traveling around London. Andrew and William were very helpful and entertaining. Would definitely recommend.

We chose golden tours after a disappointing trek with another hop on hop off bus company. The other companies audio recordings were very sparse on Information we needed to know about London. There was a lot of music and very little talk. After 45 minutes, I grew kind of disgusted and started looking for other tours that had spoken narration by a local. we lucked up on golden Tours with Emma as our narrator and she went beyond our wildest expectations. She was funny, charming, incredibly knowledgeable and open to questions. She showed us sites that I think most people would not know about and was never negative or offish. I would highly recommend anybody wanting to see a good tour of London, not just to seek out golden tour, but to make sure that she is on board.

Review #2 of 2024! On a trip to London I wanted to visit the Wizardly World of Harry Potter where they filmed the movies and I was planning on going on my own and using public transportation but I decided not to and went with Golden Tours instead. It was easy to book online and everything was well explained, after booking I received confirmation email and instructions on where to find my bus. I was considering other tours with them but because my stay was so short I decided the Harry Potter one was for me. On the day of my tour it was a little confusing trying to find the right bus to get on. They have several charter busses going to different locations all housed under the bus terminal and a lot of them dont have proper signs describing where they are going. I arrived early and saw a guy who looked like he worked there and asked me what tour I was on, I mentioned the Harry Potter one and he directed me to the proper bus. There was a line to get into the bus and when it was my turn i showed the bus driver my confirmation, he checked my name off the list and gave me a wrist band and my entry ticket and went over what to do when we get there and where i can catch the bus coming back to town. I made my way up towards the second level since the first level was already crowded. We made 2 stops along the way to pick up other passengers in other parts of the city. The bus started to get a little crowded but it was not really noisy. We got moving soon after and once we got going they made some more announcements and then started playing one of the Harry Potter films. Yay! I got excited since I read a lot of the reviews here left by others that mentioned this was played on the bus. Unfortunately the movie had a glitch and it was not able to play after maybe 30 minutes into it. The rest of the ride to the studios was quiet and since it was raining it was hard to see out the window to enjoy the scenic route. It was cold out and raining that day so we were provided rain ponchos so that was nice. Once we arrived at the studios we were once again given directions on when and where to catch the bus back but what I was not given clear communication on was what time to get on the bus back. Now on the website it says 2 hours but as a big BIG h.p fan i knew I would take longer than that. On their website it had that they were running buses at certain times and that their last pick up from the studio was around 6pm I believe. So with this in mind I figure it would be ok if I grabbed a later bus then the one set for in 2 hours. My assumption was correct haha, I took my time touring the studios while still keeping in mind to not take too long. It probably took me 3 or 4 hours to complete my tour of the studios. I was dropped off at 10am and I chose that specific time because I read it gets crowded later in the day and this is true. I went at a good time to the studios because it was not as crowded, I think the rain also had something to do with it. When I finish with my tour of the studios I went back out to the bus station to catch my bus and I only had to wait a short 10 minutes at the most for a bus to show up. There were other tour companies there too but they all had signs with their name. I got on the bus and double checked with the driver that he was in fact with Golden Tours and that he was heading back to London, he did in fact confirm this and waived me to get on the bus. He did not check my name or asked for my confirmation so that was good. I was fearing he was gonna turn me away for not coming at my designated time. Once we got closer London he made an announcement saying he would make 2 stops in the city and that anyone could get off at any one of them regardless of where they originally boarded the bus. The first stop was Baker street where the famous Sherlock Museum was in and the other stop was Victoria bus station (i think). I decided to get off this part of the city and explore it, it was still raining and cloudy but decided to make the most of it. Overall my experience with Golden tours was positive and they took care of all the work of driving to get me to the studios. Very professional and I would take another tour with them if I am back in England.

Re: Viator Booking for a 1/2 day excursion to Stonehendge While Stonehendge is completely worth the adventure, do not fool yourself about what this booking is... It is simply a ride to Stonehenge and they go to the ticket window and buy your ticket for you. It is what it is, and nothing more. It is not a tour; there is no guide; and they didn't even bother to tell us on the bus that an audio guide was available with our ticket. Just handed us a map, a wristband, and said be back here in two hours. If that's all you are looking for, this is the way to go. The bus itself is also as basic as a coach bus can be. Some seats are broken and there was no WiFi as indicated. Also they drop you off in a completely different location more central to London and further away from where you were picked up at Buckingham. That is not mentioned anywhere in the booking. Read more about Stonehenge Half- Day Tour from London with Admission - https://www.viator.com/tours/London/Unescorted-Stonehenge-Tour-from-London/d737-5461P20?m=65553&nid=VR.9bb6ec3c-fb86-4d88-8a70-d3305ce3bfc2.VT_EMAIL_TRV?mcid=56757

I have used other tour sites and have never had any issues. People are present and easy to find when you arrive for your tour. This was my second day using Golden Tours, sadly today we missed our tour because we couldn't find the bus site. We asked help from other Golden tour guides and both gave us wrong directions. Yesterday, different tour with Golden and just as hard to find where to go, nothing was clearly labeled. Golden tours was not accommodating in helping us book a new tour. I do not recommend.

The worst customer service!! We booked a tour to Stonehenge for a party of six. When we got to the station the attendant said the bus left. We got there before the designated time so complete foul on their part. Spoke in the offices and showed them the instructions and he just kept saying that we went to the wrong stop. I showed him the instructions on the voucher that clearly stated the time to be at the station and he just referred me to customer service.

I took the London: Oxford, Stratford, Cotswolds, and Warwick Day Trip with Golden Tours. I booked it through Getyourguide and there were no issues. This was a 10 hour tour. Our tour guide was Dolly. We met our tour guide at Bus Stop 1, Bulleid Way. It was a little hard to find, but thankfully there were many Golden Tours agents around to ask for directions. On our way to our destinations, Dolly informed us of the history and always made sure we knew what time to make it back to the bus and where it was. The driver was great too. We started our tour with a visit to Warwick Castle. We received an introduction from a woman dressed up as a princess, "medieval host." Dolly also told us things to look for like the spectacular State Rooms and paintings. We then went through the scenic Cotswolds. Next, we stopped at Stratford-upon-Avon, the home of William Shakespeare. We visited the house that he was born in and explored the town. This is where we also got lunch. Lastly, we explored the historic university town of Oxford. Dolly took us around to a few places like the Bodleian Library and University Church of St Mary the Virgin. Unfortunately because classes were in session, we could not go inside the campus. Also, the University Church of St Mary the Virgin tower queue was closed, so we could not go up the tower. This was a good tour and we saw a lot. We got back to London about 30 minutes earlier than expected which is always nice. My favorite was probably visiting Stratford-upon-Avon.

The London at Night bus tour was great! Dominic was a fantastic host for us. I was amazed at how many historical events I didn't realize I was near the sites of. This is the first day kind of event- helps you set course for your trip through the city.

Clock Tower with Big Ben (the bell)

We booked our WB Harry Potter Studio Tour through Golden Tours because tickets were sold out for the date we wanted on the official Harry Potter studio tour site. Golden Tours was recommended. The process was smooth. When the bus showed up, we checked in and were off to the studio. Leaving was also smooth - the bus once again picked us up and dropped us back off at Victoria Station. During the bus ride, you could charge your phone with the USB port. They also played Harry Potter 1 and Harry Potter 3. The only part I disliked was, the audio and image quality of the movies was terrible. They provided earphones so you could plug it into the tablet in front of you. I could barely ever hear what the dialogue was in the movie, which is kind of unfortunate.

I highly recommend the Simply Stonehenge Half Day early morning tour through Golden Tours! It is exactly as advertised. This was one of the highlights of my trip! The coach was clean and comfy with great a/c. It left promptly at 8:30am from the Victoria station. We arrived at Stonehenge in a little under 2 hours and had 2 hours to explore. Our shuttle driver told us he had never seen so many visitors, but that did not impact visiting the stones. I recommend taking the shuttle bus to/from the stones. There was about a 15 minute wait for the shuttle bus. It was about a 10 minute wait for the return shuttle. Download the audio tour in advance too. I felt I had just the right amount of time to explore the stones, Neolithic houses, exhibition, gift shop, and the cafe (to-go, not sit). The ride back was easy and we returned to London right at 2:30. I wouldn't have been able to see Stonehenge without this tour!

27 other reviews that are not currently recommended

Collections Including Golden Tours

London, UK (Tourist Guide)

By Agnes I.

London Favorites

London’s Calling!

By Joanne P.

Places To Go In London

By Amber L.

By Nicholas B.

Other Places Nearby

Find more Bus Tours near Golden Tours

Find more Historical Tours near Golden Tours

Related Cost Guides

Town Car Service

Golden Tours London Hop-on Hop-off Open Top Bus Tour-24 Hours ticket with Cruise

24 hours London Hop-on Hop-off ticket
Free One Way River Thames boat ride
Audio guides available in 11 languages
Wi-Fi on all buses
Location Name: London: You can join the hop-on hop-off bus tour from any of the 60 stops, each of the stops will be clearly signposted Location Address: Tickets can be redeemed at any of the following locations: - Golden Tours Visitor Centre Victoria (London, UK) 4 Fountain Square, 123-151 Buckingham Palace Road, London SW1W 9SH - Golden Tours Visitor Centre Kensington (London, UK) 156 Cromwell Road, Kensington, London SW7 4EF - Golden Tours Visitor Centre Leicester Square (London, UK) 11a Charing Cross Road, London WC2H 0EP - Golden Tours Visitor Centre Paddington (London, UK) 145 Praed Street, Paddington London W2 1RL - Duncannon Street, St Martin-in-the Fields, Bus Stop G - Ludgate Hill, Tourist stop, for St. Paul's Cathedral - Tower Hill, Tourist bus stop, opp.Tower Hill Station - Buckingham Gate, Tourist stop, opp. Queens Gallery - King's Cross Station, Pancras Road, Bus Stop T Return Location: Flexible
Not wheelchair accessible
Near public transportation
Infants must sit on laps
Confirmation will be received at time of booking
Valid for 24 hours from when you first hop-on. Unlimited usage within this time.
The boat tour is a free of charge inclusion, no refund can be given if not used. From 1st of April 2022 your ticket will be valid for ONE WAY journey only and not for a return trip. You can use the one way river cruise on the river Thames (for the 24hrs ticket option only) for departure from Westminster Pier near The Houses of Parliament and choose to disembark at either Tower Bridge Quay near The Tower of London and Tower Bridge, or at Greenwich. Or vice versa. Discover fascinating facts as you cruise with live commentary from the captain and audio guides available via your Smartphone in Spanish, Chinese, English, French, German and Italian. Tickets are valid for 24 hours so you can see the best of London at your own leisure!
Travellers should have a moderate physical fitness level
For a full refund, cancel at least 24 hours in advance of the start date of the experience.

peterq_12 0 contributions 5.0 of 5 bubbles WONDERFUL IN EVERY WAY Having been Extras/Supporting Artists in the first 5 Harry Potter movies at brought all the memories flooding back. A must for all the family. Read more Written 19 April 2024
Tc9191 0 contributions 5.0 of 5 bubbles Enjoyed our UK Trip to Windsor, Stonehenge and Oxford. Joined the Windsor, Stonehenge and Oxford tour with Anna our guide and Vichy our driver. Enjoyed the day and learned a lot about the UK. Our guide Anna assisted us and went beyond what is expected of her.😊 Thank you! Read more Written 18 April 2024
963tain 0 contributions 4.0 of 5 bubbles Great trip to visit The trip is amazing. Fantastic tour guide. Big and modern car. Driver is friendly. I would like to recommend you to visit. Read more Written 18 April 2024
NathaliaSoto 0 contributions 5.0 of 5 bubbles Highly recommended! Great tour to Warwick Castle, Avon Stratford, Oxford & Cotswolds! I really enjoyed it the views were beautiful and the guide Eileen was very nice, fun and knowledgable. Our driver Sanyee was safe and good. Although the tour began early and it lasted for 11 hrs approx, it did not feel like a long day, time in every stop was good. I highly recommend this tour if you want to have a fun easy going day trip outside of London covering many places for 1 day never felt rushed, it was totally worth it. I only wished they give at least 30 more minutes to have more time to walk around in Stratford upon Avon since is a quaint beautiful town. Read more Written 18 April 2024
691tv 0 contributions 5.0 of 5 bubbles Perfect Day Tour Eileen was our tour guy and she was amazing!! 10 stars!! Very knowledgeable and helpful. Sanjee was our driver and he did an excellent job too. The tour itself was well organized and we throughly enjoyed it! Perfect day out Read more Written 18 April 2024
svU3360NN 0 contributions 5.0 of 5 bubbles Bath stonehedge and windsor castle tour The views were amazing and good experience we really enjoyed the trip also danxia and edwart tour guide and driver help us along the way Read more Written 17 April 2024
866bjl 0 contributions 5.0 of 5 bubbles English Afternoon Tea Tour: An Experience Had a lovely singalong sightseeing experience. The staff Nilza and Mercy were excellent, both were friendly and welcoming. Everything went perfectly well. The tour comes highly recommended. Read more Written 17 April 2024
Adventure05204777083 0 contributions 5.0 of 5 bubbles Day trip with guide Pablo We had a wonderful tour with guide Pablo. He provided many fun facts about each of our stops and great, witty commentary. He expertly guided us to each location and gave us the best tips to make sure we could get the best out of each location. Our driver, Dan, navigated quickly and safely on our entire journey. Read more Written 17 April 2024
nayely_91 0 contributions 5.0 of 5 bubbles Stonehenge trip The trip to Stonehenge was great, the coach is comfortable and clean, our drover was Eduart and he was very kind and nice, he explained everything to us and made our trip very comfortable Read more Written 17 April 2024
I2704ANtanyac 0 contributions 5.0 of 5 bubbles Night tour with an amazing tour guide! Emma's knowledge of the tour and ability to answer questions was great. I loved her humor. Dad was appreciative of her concern and patience when he needed to stretch. As well as her suggestion to sit by himself in the next row so he could stretch when needed. Highly recommend the tour! Read more Written 16 April 2024
carlocB159KP 0 contributions 5.0 of 5 bubbles Excellent trip Fabulous experience with good food service and fantastic staff . Thanks to Nilza, Raki and our driver Temi . The food were all excellent. Read more Written 16 April 2024
carlocB159KP 0 contributions 5.0 of 5 bubbles Excellent staff Its a blessing for me since my original booking was cancelled to this trip. Hats off to our excellent Tour guide PAOLO who did a fantastic job. Many thanks for our driver Amrish as well Read more Written 16 April 2024
afro_geek1216 0 contributions 5.0 of 5 bubbles Short and Sweet Stonehenge Trip Where here on holiday for our anniversary and this was a must see. It's crazy to imagine humans building such a thing in that time. Our bus driver Armando was so very helpful and hilarious. I love a good tour guide pun and he gave us all of them! Definitely need to go back though 2 hours there was not enough. Read more Written 16 April 2024
Trail51477572778 0 contributions 5.0 of 5 bubbles All Aboard a Golden Tour with Rich B. Our guide / driver was Rich B. He had a very pleasant, ‘jokey type’ personality which made his commentary very pleasing to the ear. He was very informative & seemed to take great pleasure in his job. We took the 1st bus out on Monday morning so were the only ones on the bus. Had a ‘birds-eye’ view of the tour sitting right at the front. Rich drove very carefully, informing us of the history as we drove past each building/feature. The weather was very kind to us & we would thoroughly recommend a tour with RICH B on Golden Tours in York. Read more Written 16 April 2024
S1058ZAdorothyr 0 contributions 5.0 of 5 bubbles Wonderful experience We wanted an open top bus tour of London, and this was well worth the money. William was engaging and informative, my husband and I learned a lot, we highly recommend him. Coming from Canada where everything is so spread out, this was a great way to get a sense of where things are and what sights you want to visit. Read more Written 16 April 2024

More to explore in London

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Golden Tours London Hop-on Hop-off Open Top Bus Tour-24 Hours ticket with Cruise provided by Golden Tours

Golden Tours

See all photos

Windsor Castle, Stonehenge and Bath Tour from London + Admission

Oxford, Stratford, Cotswolds & Warwick Castle Tour from London

Golden Tours London Hop-On Hop-Off Open Top Sightseeing Bus Tour

Total London Experience: London Eye, Tower of London & St Paul's

Stonehenge Half-Day Tour from London with Admission

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Golden Tours - All You Need to Know BEFORE You Go (2024)