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Alaska Cruises

The great land awaits – set sail with princess, the #1 alaska cruise line.

#1 Cruise Line In Alaska *

Our Alaska cruises are your ticket to adventure amidst the Great Land’s glaciers, wildlife and national parks. Voyage through the untamed beauty from the comfort of our world-class ships, exclusive rail service and Princess Wilderness Lodges near national parks. Choose from a variety of Alaska cruise and cruisetour itineraries and connect with loved ones, locals and Alaska's wilderness with Princess ® .

* More guests choose Princess in Alaska than any other cruise line

Up to 40% off + $99 Deposit†

Alaska Cruises & Cruisetours

Alaska cruisetours, see denali on an alaska cruisetour.

Alaska cruisetours combine our top-rated Voyage of the Glaciers cruise with three to ten nights on land exploring Denali National Park. Travel aboard our exclusive Direct-to-the-Wilderness® train and unwind at Princess Wilderness Lodges®. Every year Princess introduces more people to Denali National Park than any other cruise line.

Voyage of the Glaciers

Twice the glaciers.

Sail 500 miles deeper into the Gulf of Alaska and Prince William Sound on our top-rated Voyage of the Glaciers Alaska cruise. Spend seven days traveling from Anchorage (Whittier) to Vancouver, B.C., stopping in historic port cities like Ketchikan, Juneau and Skagway. Enjoy two glacier-viewing experiences on every itinerary — including Glacier Bay National Park, and Hubbard Glacier or College Fjord.

Inside Passage Roundtrip Seattle

7-day Alaska cruises

Sail the Inside Passage, a series of channels and waterways formed by the march of glaciers, on your 7-day roundtrip Alaska cruise from Seattle. With an abundance of landmarks and wildlife, take in the sights and sounds of the Inside Passage from the comfort of your ship or on a thrilling excursion ashore. Explore fjords, glaciers and Gold Rush-era towns on weekend voyages out of Seattle.

Inside Passage Roundtrip San Francisco

10 or 11-day Alaska cruises

Travel the Inside Passage on 11-day Alaska cruises from San Francisco and allow the natural landscapes to inspire your day’s adventures. Begin by sailing beneath the Golden Gate Bridge and along the Pacific Coast. As you voyage into the Inside Passage, enjoy one of the best ways to explore the fjords, small towns and natural landmarks with your favorite people.

Inside Passage Roundtrip Vancouver

Alaska cruises that inspire

Feed your hunger for adventure on a roundtrip Alaska cruise from Vancouver, B.C. Wind your way through fjords, by bright-green forests and through quaint Gold Rush-era towns on your way to the wonders of Glacier Bay National Park. Then experience age-old traditions with the locals.

Voyage of the Glaciers Grand Adventure

14-day Alaska cruises

Sail 500 miles deeper into the Gulf of Alaska and Prince William Sound on our back-to-back Voyage of the Glaciers Alaska cruise. Spend 14 days roundtrip from Vancouver, B.C., stopping in historic port cities like Ketchikan, Juneau and Skagway. Enjoy three glacier-viewing experiences on every itinerary — including Glacier Bay National Park, Hubbard Glacier and College Fjord.

NEW Alaska long voyages

New for 2025, we have crafted longer adventures at sea with a 22-day roundtrip voyage sailing from San Francisco that coincides with Summer Solstice and a 17-day roundtrip cruise from Seattle, featuring three days of scenic glacier viewing as well as charming ports like Wrangell and Valdez. For those voyagers seeking to sail from Southern California all the way up the Pacific coast to Alaska, try a new 16-day roundtrip Inside Passage voyage from Los Angeles.

2025 Alaska New Cruise & Cruisetour Itineraries.  Learn more

With its roaring glaciers, rugged mountains and deep fjords, Glacier Bay National Park feels like a dream. With 3.3 million acres to explore, cruise to this world-renowned landmark — a UNESCO World Heritage Site — and let the landscapes inspire your next adventure. Princess Cruises is an authorized concessioner of Glacier Bay National Park.

Alaska Cruise Ports of Call

  • College Fjord
  • Endicott Arm
  • Glacier Bay National Park
  • Hubbard Glacier
  • Icy Strait Point
  • Victoria, B.C.

The Harriman Expedition discovered College Fjord in 1899 and named the towering glaciers after the great East Coast universities of the United States, like the Harvard Glacier. With the largest collection of tidewater glaciers in the world, your scenic Alaska cruise through the fjord will make a lasting memory.

Endicott Arm is a jewel in Alaska’s crown. This 30-mile waterway is surrounded by cliffs, valleys and dozens of waterfalls. Icebergs and harbor seals decorate the water below while Dawes Glacier soars into the sky above. Revel in the beauty of Mother Nature’s masterpiece and listen closely as the scenery whispers secrets of times long ago during your cruise to Alaska.

When you cruise to Alaska with Princess, sail through one of the most iconic locations in the Great Land — Glacier Bay National Park. Listen to Margerie Glacier’s signature crack and boom rumble across the waves. Bring binoculars and scan both the shore and the waves for wildlife like brown bears and migrating whales while Park Rangers teach you the history and geology of the park.

Located between the Chilkat River and the Lynn Canal, Haines is the home of the Chilkat Bald Eagle Preserve, where as many as 4,000 bald eagles gather each fall to feast on spawning salmon along the river. As many as 80 have been seen perched in a single tree and more than a hundred may be captured within the frame of a single photograph.

The largest tidewater glacier in North America, Hubbard Glacier has been moving its mass towards the ocean at a rate faster than most of its kind. Towering above the water over 30 stories, the glacier often calves 100-foot chunks of ice into the ocean. What lies beneath the waves is almost as impressive, where ice plunges 1,200 feet beneath the surface. See it for yourself on an Alaska cruise with Princess.

Icy Strait Point is home to the remote Tlingit village of Hoonah, home to fewer than 800 people and a deep Native history. The nearby Spasski River Valley holds one of the world’s largest populations of brown bears, who are often found hunting for salmon in the rivers. Zipline over the wilderness, watch a tribal dance or kayak in coastal waters to see the wildlife up close during your Alaska cruise vacation.

Juneau is unlike any other city in the United States. With no roads connecting it to the rest of Alaska or North America, it is truly a protected destination. Founded as a gold mining town and now the state’s capital, Juneau has one foot in history and one in the future. Embark on a whale watching tour, or sail past Mendenhall Glacier on an Alaska cruise.

Known for its timber, Ketchikan hosts the Great Alaskan Lumberjack Show, where athletes throw, race and chop their way to victory. Explore one of the world’s oldest collection of totem poles at the Totem Pole Heritage Center, or stroll along Creek Street. As the salmon capital of the world, Ketchikan’s waters make for incredible fishing. Cast your rod into a sea of opportunity on a cruise to Alaska.

On an Alaska cruise, take your pick of attractions in the port of Sitka. See how bald eagles and local bird populations receive first-class treatment at the Alaska Raptor Center. Encounter wildlife in their natural habitat at the Fortress of the Bear. Or experience the culture of Russian Alaska on a visit to St. Michael’s Russian Orthodox Church, and relive Native history at the Sheldon Jackson Museum.

Once the gateway to Alaska's Gold Rush, Skagway strikes a dramatic image nestled between the water's edge and mountains. Follow in the footsteps of miners with a ride on a scenic train along the famous White Pass route through coastal mountains. During your Alaska cruise, explore the Yukon's pristine wilderness, pan for gold with professionals or meet sled dog puppies in training.

Valdez is situated in Prince William Sound and serves as the gateway to the interior of Alaska. Often referred to as the "Little Switzerland", Valdez is known for its breathtaking panorama of snow-capped mountains and glaciers. It is also well-known for its role in the transportation of crude oil from the Trans-Alaska Pipeline System, which ends in Valdez. Explore the charming waterfront area and take in the flavors of Valdez through culinary experiences at restaurants such as the Valdez Brewery and the Fat Mermaid.

At first glance many mistake Victoria for an English coastal city or northern European town. Full of greenery, pubs and Victorian architecture, it's difficult to believe that this was a tent city full of rough and tumble miners just 150 years ago. On a cruise to Alaska, explore the Butchart Gardens, tour the pub scene and taste some of the local brews or sail the bay for a whale-watching adventure.

Wrangell is a charming and scenic harbor known for its local fishing industry. It is not as bustling as larger ports in Alaska and maintains its historic charm and offers a warm and welcoming atmosphere. Explore its historic downtown and learn about the local culture and Native heritage while in Wrangell.

Alaska Cruise Experience

We have a 50-year legacy of sharing the best places and experiences with our guests. On an Alaska cruise, unpack once and explore glaciers, wildlife and national parks.

Alaska Glaciers

One of the biggest reasons people visit

Glaciers feel alive. They groan, creak and shudder on their march to the sea, punctuated by the booms and crashes of "white thunder" — a sound that echoes across the water when ice calves into the ocean below. On an Alaska cruise, let us show you Glacier Bay National Park — a UNESCO World Heritage Site — Endicott Arm & Dawes Glacier, College Fjord or Hubbard Glacier.

Alaska Wildlife

Untamed, just like Alaska

Alaska is home to a rich array of wildlife, from the famous Big Five animals that live in Denali National Park — grizzly bears, wolves, moose, Dall sheep and caribou — to bald eagles and humpback whales that migrate through the Inside Passage. On a cruise to Alaska, live a nature lover's dream in the land where guests can catch postcard-worthy sights.

Alaska Mountains & National Parks

National treasures

With national parks and four of North America’s tallest mountains, Alaska’s wilderness has been preserved for generations. Denali National Park is larger than Vermont and home to the highest peak on the continent. Meanwhile, Glacier Bay National Park has over 2,000 square miles of glacial coverage. Along with Wrangell-St. Elias and Kenai Fjords, a world of natural wonders awaits on an Alaska cruise or cruisetour.

Alaska excursions

Don't just visit this famous land, live it on Alaska excursions. Rush across the snow on a dog sled with a professional musher, fly fish for salmon in fresh rivers and soar over miles of glacial tundra in a helicopter. Watch migrating humpback whales from the deck of a catamaran or Native craftsman carve a traditional totem pole, and expand your Alaska cruise experience.

Alaska Cruise Onboard Experience

Our award-winning North to Alaska program brings local personalities, culture and cuisine on board and ashore to immerse you in all things Alaska during your cruise to the Great Land.

Alaska Seafood

Fresh and bountiful, like Alaska itself

Alaska's seafood is famous, and we bring the best to you with locally inspired dishes from the state’s best eateries. With Cook My Catch excursions, catch your own salmon or halibut with the help of a local expert, and in the evening our talented chefs will prepare your haul for your dinner — a Princess exclusive. From ship to shore, the best is at your fingertips on our Alaska cruises.

Meet Local Alaskans

Real Alaska from local Alaskans

Alaskans are inviting people who love to share what makes their state unique. Watch lumberjacks in action, learn from Glacier Bay National Park rangers and craft with a Native totem pole carver. Or listen to harrowing Tales from the Deadliest Catch fishermen and climbers who have summited Denali during your Alaska cruise.

Unique Alaska Cruise Experiences

Great experiences from the great land

Travel back in time and pan for gold like a prospector during the Gold Rush or see the Northern Lights in the planetarium. At the Mt. McKinley Princess Wilderness Lodge, explore our treehouse and enjoy unmatched views of Denali. Or savor tree-inspired bites at our very own Sappy Hour. Dive deeper into what makes the Great Land special on your cruise to Alaska.

Alaska Cruise Articles and Videos

Read about Alaska’s must-see attractions, signature cuisine, and how to prepare for a wild adventure into the heart of The Great Land.

Discover Alaska with Princess in 2024-2025

The best cruise line in Alaska just keeps getting better! From top-rated cruises that visit Glacier Bay National Park to scenic rail travel and exclusive Princess lodges, you will find a seamless Alaska experience with Princess.

Best Dishes to Try on Your Alaska Cruise

No one does seafood quite like Alaska—which is why we brought the best of the Great Land on board, so you can experience it all with Princess.

Top Alaska Cruise Destinations

From exploring Denali National Park to fishing for salmon in Anchorage, discover the top Alaska destinations on a Princess cruise.

Inside Passage Alaska Cruise

From exploring historic gold mines to venturing in the footsteps of early explorers, learn about Alaska’s Inside Passage and discover the wonders awaiting you.

Alaska Ports of Call

From the sweeping mountains of Juneau to the fish-bearing seas of Ketchikan, discover our Alaska cruise ports and set sail into the adventures that await you.

What to Pack for an Alaska Cruise

Check out our helpful checklist so that you know exactly what to pack for an Alaska cruise with Princess.

Travel, Airfare, & Hotels: Let Princess Get You There

Princess EZair® Flights

Stress-free airfare

Remove the hassle from air travel and give yourself the gift of flexibility, time, and a thicker wallet with Princess EZair flights. We negotiate lower rates with the airlines, allow you to modify your flight up to 45 days prior with no penalty, and protect you if your flight is late or canceled.

EZair flight quotes are available on our cruise search result details pages.

Airplane to Ship Transfer

We get you where you need to go

Let Princess pick you up from the airport and take you directly to your ship or hotel when you arrive, even if you didn't book your airfare through us. A uniformed Princess representative meets you at the airport after you've retrieved your luggage and transports you directly to your ship or hotel without you having to worry about the logistics of navigating a new city.

Cruise Plus Hotel Packages

Stay longer and relax

Extend your cruise vacation, and simplify your travel plans with a hotel stay at the beginning or end of your cruise. With a Cruise Plus Hotel Package, a Princess representative meets you at the airport and pier, transporting you to and from your hotel. The package includes the cost of your hotel stay, transportation, luggage handling, and the representative’s services.

Need help planning?

Princess Cruise Vacation Planners are a dedicated resource to help you every step of the way through the planning process of your cruise vacation. The best part is, their services are completely FREE!

Cruise deals & promotions

Find our top sales, deals, partnerships and promotions for our destinations all in one place. We run promotions throughout the year and sometimes run sweepstakes where you can win prizes!

#PrincessCruises Alaska Connection

See Alaska through our guests' eyes.

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Combine a cruise + train + lodge + Denali for an in-depth Alaska experience.

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Revelry and Unease in Alaska as Cruises Return

Ships are carrying fewer passengers than they did before the pandemic, but in port towns where the bulk of the economy depends on cruise travel, business owners say they are “grateful for what we have.”

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Three cruise ships are docked at a port with a large hill behind them and a peninsula with parking and a building in the foreground in a photograph taken from the air. At the top, a portion of an airplane wing is visible.

By Maria Cramer

Even before a rock slide in early July shut down one of the berths for the season, only about 275,000 passengers had disembarked in May and June from cruise ships in Skagway, Alaska.

That number, tallied by the U.S. Customs and Border Protection, was nearly 40 percent lower than what it would have been if the ships were full when they pulled into the borough, a Gold Rush-era destination nestled in a valley by the Tongass National Forest.

Ships coming into the state’s capital, Juneau, and Ketchikan, another southeast Alaskan town that relies heavily on cruise tourism, were on average about 70 percent full in July, said Renée Limoge Reeve, vice president of government and community relations at the Cruise Lines International Association of Alaska .

That would appear to paint a bleak picture for Alaska’s cruise industry, particularly for Skagway, which welcomed more than one million cruise passengers in 2019. But that is not how many locals are describing it.

“Glorious,” said Mike Healy, the owner and general manager of Skagway Brewing Company. “Absolutely glorious.”

Two years after the pandemic crushed Alaska’s cruise industry and dealt a heavy blow to the state’s port towns, the sight of tourists ambling down the gangway, even in reduced numbers, has business owners and tour operators breathing a sigh of relief.

Andrew Cremata, the mayor of Skagway, said that he estimates the year will end with a total of about 600,000 visitors from cruises. Still, he said he is happy to see the town busy again.

“We’re surviving,” Mr. Cremata said. “And we’re so glad to be back in business.”

In April 2021, cruise lines in the United States began putting their fleets back out to sea after more than a year under a “no sail” order. But in Alaska, the industry would remain stalled for nearly three more months, in large part because of a law that forced cruise ships to stop in Canada, which had banned cruise ships until 2022 because of the pandemic.

The shutdown in 2020 and the “no sail order” from Canada had “catastrophic” effects on the southeastern part of the state, according to a 2021 study by several state agencies.

The state lost at least $1.7 billion in revenues in 2020, and during the first months of 2021 towns and port communities that rely on the cruise industry lost more than 22,000 jobs, according to the report.

In May 2021, Congress passed the Alaska Tourism Restoration Act, which allowed cruise ships to sail directly to Alaska without having to stop in Canada. But industry leaders still needed to come up with agreements with port communities, which needed reassurances that their fragile health systems would not be overwhelmed should there be an outbreak of Covid, said Ms. Limoge Reeve.

Ships then had to complete the process of bringing back their crews, said Anne Madison, a spokeswoman for the Cruise Lines International Association .

“It takes about 90 days to stand up a ship and have it ready to sail,” she said.

The Alaska cruise season is brief — it typically runs from April through October — and the 2021 season was barely salvaged. A total of about 57,000 passengers came through Skagway that year, said Mr. Cremata.

Statewide, there were 124,000 cruise passengers, said Ms. Limoge Reeve.

cruise alaska news

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It was a period of terrible stress on businesses and residents, recalled Tina Cyr, who owns a small local art gallery with her partner in Skagway.

“We were just living on our savings,” she said.

But there was also a respite from the normally taxing summer season, she said. Ms. Cyr said she and her partner took a summer vacation for the first time in years. “All of us were going, ‘It’s great to have our town back,’” Ms. Cyr said. “I heard that a lot.”

The streets were so quiet that a family of foxes was regularly seen running downtown, said Jaime Bricker, Skagway’s tourism director, who visited nearby Glacier Point, a popular tourist destination, for the first time in her life.

“My family and I embraced the quiet every chance we got,” Ms. Bricker said.

Fewer tourists, more whales

Around Glacier Bay National Park , a haven for seals, whales, dolphins and bears about 90 miles west of Juneau, the cruise ships were not missed, said Stephen Van Derhoff, one of the owners of Spirit Walker Expeditions of Alaska in Gustavus, a town of about 500 people near the park.

Mr. Derhoff’s business takes people to Glacier Bay in small kayaks and caters to independent travelers who want a more intimate wilderness experience.

“To see the giant cruises going by and the exhaust and smoke coming off them can have a negative impact,” Mr. Van Derhoff said. “For the first half of 2021 there was very little cruise ship traffic and that was actually very nice.”

Fewer ships at sea also gave scientists the opportunity to see the effects on humpback whales.

In 2020, researchers from the University of Alaska identified 63 adult whales, the most they had seen in a five-year period, said Heidi Pearson, an associate professor of biology at the University of Alaska Southeast. Dr. Pearson, who is conducting the study with Shannon Atkinson, a professor in the fisheries department at the University of Alaska Fairbanks, said that it was too early to say whether fewer vessels at sea were the principal factor.

In Skagway, no one wanted the cruise ships gone for long, said Mr. Cremata, the mayor.

“I know there are some places that have a love-hate relationship with tourists,” he said. “But we love our tourists.”

More are coming, according to cruise companies, which in general have been offering discounts as they find their ships have room, in part because passengers are waiting longer to book.

Norwegian Cruise Line said it has five vessels sailing in the Alaskan region.

For the first time, Hurtigruten Expeditions, a smaller cruise company that specializes in trips to remote locations like Antarctica and the Arctic has operated trips to Alaska this year for the first time.

Ms. Limoge Reeve said industry officials project Alaska will see more than a million cruise passengers in 2022. “We’re really hopeful for next year,” she said. “Alaska continues to be a bucket list destination for people.”

Yet some wonder about the future of the cruise industry in Alaska.

Nicole Church, the owner of the Black Bear Inn in Ketchikan, said she believes people are now generally wary of boarding a ship filled with thousands of people.

Ms. Church said her inn has been booked since June, not with traditional cruise passengers but with guests who made their own way to the city or traveled on smaller cruise lines.

“They want to take an entire day hike, and go to Ward Lake and watch the white swans,” she said.

Dr. Atkinson, one of the professors studying humpback whales, described “mixed” feelings about the return of cruises.

While she is concerned about their effects on the environment, she said cruise ships, with their ability to take thousands of people to see the receding glaciers of Alaska, have an incredible opportunity to educate passengers about climate change.

“They have a captive audience,” Dr. Atkinson said.

Follow New York Times Travel on Instagram , Twitter and Facebook . And sign up for our weekly Travel Dispatch newsletter to receive expert tips on traveling smarter and inspiration for your next vacation.

Maria Cramer is a breaking news reporter on the Express Desk.  More about Maria Cramer

Watch CBS News

Alaska set to limit daily number of cruise ship passengers who can visit Juneau

By Megan Cerullo

Edited By Anne Marie Lee

Updated on: June 6, 2024 / 4:59 AM EDT / CBS News

Cruise aficionados looking to experience Alaska's capital, Juneau, may have to vie for permission to disembark and step foot on land, under a new agreement between the city and major cruise lines that sail there. 

The agreement between Juneau and Cruise Lines International Association in Alaska (CLIA), finalized last week, seeks to limit the number of daily cruise passengers who can arrive in Juneau to 16,000 on Sundays through Fridays, and to 12,000 on Saturdays, effective in 2026. 

The measure intends to limit the congestion and wear and tear tourists can cause a city. Visitors to Juneau skyrocketed to a record 1.6 million last year, after the pandemic depressed numbers for two years. Other popular cities have taken similar measures to limit tourists and their effect on daily life for residents. For example, Venice, Italy, in April became the first city in the world to charge day-trippers a fee just to enter  on peak days.

Alaska's new agreement is designed to cap levels of visitors to roughly where they are now.

"The cruise industry is vital to our local economy, and we need to improve our infrastructure and grow our tour capacity to create a great guest experience and reduce impacts on residents," Juneau Visitor Industry director Alexandra Pierce said in a statement Tuesday. "With this agreement, we are committing to a cap to manage our busiest days and to meet annually to ensure that our visitor numbers remain sustainable."

CLIA, the cruise lines association, applauded the measure, calling the agreement "a well-balanced and thoughtful approach to keeping Juneau a great place to live and visit."

"Ongoing, direct dialogue with local communities is the best way to jointly self-regulate to preserve great resident and visitor experiences while providing a predictable market for the many local businesses that rely on the cruise industry," CLIA said in part in a statement to CBS MoneyWatch.

In Alaska, residents have complained that record numbers of visitors contribute to bad traffic and increase noise pollution when they visit glaciers by helicopter. On the other hand, many local businesses rely on the cruise industry and the steady flow of visitors it provides, the city of Juneau acknowledged in a statement . 

Alaska Climate Tourism Tipping Point

Cruise seasons have also been extended from early April to late October, offering year-round residents little reprieve from tourists' presence.

Under a separate agreement, only five large ships are permitted a day during the current cruise season. 

Pierce said other projects in the works will also likely diminish the impact tourists have on the city. They include installing a gondola at the city's ski area, updating its downtown sea walk and expanding capacity for visitors at the Mendenhall Glacier Recreation Area. 

City leaders are "trying to balance the needs of our residents, the needs of our economy, the needs of future opportunities for people to stay in our community," she said.

The agreement has its skeptics, though. Cruise industry critic Karla Hart says the new measure isn't sufficient to curb unsustainable levels of tourism. "It feels like we're just getting led along again, and expansion will continue and more time will pass," she said, according to the Associated Press. 

Hart is behind a local ballot proposal that would ban ships of at least 250 passengers from stopping in Juneau on Saturdays or on July 4. 

—The Associated Press contributed to this report

Megan Cerullo is a New York-based reporter for CBS MoneyWatch covering small business, workplace, health care, consumer spending and personal finance topics. She regularly appears on CBS News 24/7 to discuss her reporting.

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A cruise to nowhere: Royal Caribbean sailing canceled after guests boarded

Portrait of Nathan Diller

A Royal Caribbean International Alaska voyage became a cruise to nowhere over the weekend, with the line canceling the sailing after guests had already boarded.

The cruise line’s Radiance of the Seas ship experienced propulsion issues, forcing it to shorten and eventually scrap the weeklong itinerary, according to notices shared with guests. The sailing was originally set to depart from Vancouver on Friday.

Charlene Chong, who was on board with her husband, their 3-year and 11-month-old children, and her parents, said passengers were notified Saturday afternoon that the cruise was canceled. The 34-year-old teacher and her husband previously took a cruise for their honeymoon, but this marked their first trip with Royal Caribbean.

“My parents had wanted to go to Alaska for a really long time,” said Chong, who lives in Vancouver.

The cruise line warned guests several days before boarding that the ship had a “technical issue with its propulsion system,” according to an email sent to passengers that Chong shared with USA TODAY. The line later pushed the departure back by two days to allow more time for repairs.

Royal Caribbean said boarding would proceed as planned but that the terminal would close Friday evening due to U.S. Customs and Border Protection rules. Passengers would not be able to leave until the ship arrived at Icy Strait Point.

“We were going stir crazy a little bit,” said Chong.

Royal Caribbean gave guests onboard credit worth two days of their fare, a future cruise credit of the same amount, complimentary drinks and other compensation, another email said.

According to Chong, the ship sailed toward a nearby cargo port, but the captain announced Saturday afternoon that the sailing could not proceed and that guests would need to disembark by Sunday at 4 p.m. Chong said she and her family were “lucky” they were local, but she saw other guests scrambling to change their flights and find accommodations.

Your cruise was canceled: Now what?

“We understand the disappointment due to this unfortunate turn of events,” the cruise line said in a letter shared with guests. “We truly extend our sincerest apologies for the continued unforeseen disruptions to your vacation.”

Royal Caribbean gave them their money back as onboard credit with any remaining amount refunded, increased their future cruise credit to 100% of their fare and kept its open-bar policy for the remaining time on board. The line also offered to reimburse trip change fees up to $250 for guests traveling domestically and $400 for international travel and additional reimbursements for hotel and transportation costs, among other compensation.

“Due to a technical issue, we have made the difficult decision to cancel the April 26 sailing," a Royal Caribbean spokesperson said in an emailed statement. "Guests will receive a full refund and 100% future cruise credit, and have been notified directly.” The spokesperson did not comment on the specifics of Chong's experience.

The ship will resume service for its May 3 sailing.

After they got home, Chong and her family booked a trip to Mexico instead – though her parents decided not to join as they were “a bit exhausted by the whole ordeal.” For now, she’s not inclined to use the future cruise credit. “I would like to go to Alaska,” she said. “I'm not sure if I want to go with them.”

Nathan Diller is a consumer travel reporter for USA TODAY based in Nashville, Tennessee. You can reach him at [email protected].

Family speaks out after getting stranded in Alaska mid-cruise

Plus, the cruise line said it will offer a discount on a future voyage.

A cruise vacation through Alaska turned into a travel nightmare for one Oklahoma family who got stranded without their belongings after a mishap with a local excursion caused them to miss their ship's boarding window.

The Gault family, including six young kids and a 78-year-old grandmother, are now safely back home from Ketchikan. They had disembarked from the Norwegian Encore on Friday, July 12 to see a lumberjack show that they booked through the cruise line.

"When you talk about cruise nightmares this is the definition of it," Joshua Gault told "Good Morning America" of the incident.

cruise alaska news

He said when they tried to get back to the ship, the local tour operator had told them to wait for the next bus. But that bus never arrived. The family said they called the local port agent who rushed them to the ship, only to see it already pulling away from the dock with their belongings, including some of their passports.

"I was in shock, like utterly shocked," he said, recalling thinking at the time, "Are they really doing this right now?"

The Gaults said they quickly reached out to Norwegian. His wife, Cailyn Gault, told "GMA" that "the people that I was speaking with were so empathetic, they were apologetic -- they're like, what do you need?"

The family said they had to cover the cost of their own food and hotel and find their own way back to Oklahoma -- a journey that included sleeping on airport floors.

"It was completely overwhelming," Cailyn Gault said.

The family said they estimate the unplanned change cost them more than $21,000 just to get home, which included nearly $9,000 in customs fees for missing a stop in Canada. They said Norwegian is working with them to make it right.

"I think we are on a right path as far as both agreeing that something bad really happened here," Joshua Gault said.

A spokesperson for Norwegian Cruise Line told ABC News in an emailed statement that the company "will be reimbursing the family for all of the out-of-pocket expenses they incurred over these two days, as a result of missing the ship in Ketchikan, including meals, accommodations, etc. Reimbursements will be processed once receipts for these expenses are provided to us."

cruise alaska news

NCL said it has "initiated the process to refund the family for the fee imposed by the U.S. Customs and Border Patrol, as a result of the guests not visiting a foreign port prior to returning to the U.S., as required when an itinerary originates from the U.S. in accordance with the Passenger Vessel Services Act."

Additionally, the cruise line representative told ABC News that "these guests will be receiving a pro-rated refund for the two cruise days they missed."

"As a gesture of goodwill, the company will also be providing each of the nine guests with a Future Cruse Credit in the form of a 20% discount of their cruise fare that can be used towards their next voyage," the spokesperson said.

Experts say if you leave your cruise ship for an excursion, always bring a government-issued photo ID and the name and number of the port agent, who is the best person to help travelers who may run into trouble.

"The port agent is the cruise line's representative in that port," Stewart Chiron, founder of The Cruise Guy, said. "In this case, contacting the port agent was the best move because they would be able to contact the ship."

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With cruise traffic booming, Alaska’s travel industry looks to boost independent traveler numbers

July 19, 2024 by Ava White, Alaska Public Media - Anchorage

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It’s been a busy season for tourism in Alaska. This summer, some remote communities welcomed their largest cruise ships in history – while others turned thousands of tourists away due to wildfires .

The Alaska Travel Industry Association hasn’t released numbers yet regarding how big of an economic impact visitors had in 2023, but it’s confirmed the state broke a cruise ship passenger record.

ATIA president and CEO Jillian Simpson said most sectors of the tourism industry have recovered from the Covid-19 pandemic.

This interview has been lightly edited for length and clarity.

Jillian Simpson: In particular, the cruise sector definitely has recovered from COVID, which I think has been great. We are still seeing a lot of businesses from that time still trying to earn back to the level that they were at before. But I think people have been really optimistic, especially with the last few seasons that we’ve had.

On the independent traveler side, though, I think the businesses that cater most to those are still in recovery. And it’s unknown, really how that’ll keep going for them. So I think that there’s still opportunity for growth in those sectors.

Ava White: Some Southeast communities, like Juneau , are considering limiting cruise ship passengers. How worried are you about these proposals?

Jillian Simpson: Juneau has been a really great example of a community led process when it comes to tourism. It certainly comprises the people that are showcasing their destination, the people that are visiting. And it’s a cultural exchange, as well as being really good for the economy.

Juneau has the tourism manager, Alexandra Pierce, and she has worked really closely with community stakeholders to actually try to have a community led effort that really addresses what they want tourism to look like in Juneau, and they’ve actually done some really amazing agreements with the cruise lines.

It’s unfortunate that there’s also other initiatives that are out there to further limit this important component of our economy. I think having those informed conversations with each other and coming together, and everybody agreeing with what the path forward is, is really the way to do that.

Ava White: Nome recently welcomed their largest cruise ship in its history recently, and Kodiak has also seen an increase in cruise travel this summer. What strategies are being implemented to increase tourism in the state beyond cruise travelers?

Jillian Simpson: The independent traveler is an extremely important part of our travel makeup. Right now in the summertime, 65% of our visitors are on a cruise ship and 35% of them are traveling independently– and that’s either driving up the highway or taking the ferry. The vast majority of them are obviously flying in and out of the state.

Then in the wintertime, they’re all independent travelers, because cruising doesn’t really happen in the wintertime. They’re [independent travelers] a very important segment and definitely one that the Alaska Travel Industry Association focuses on in order to help them plan and inspire them to choose Alaska as a visitor destination.

I think that there are a lot of communities now that are mindfully looking at ways to grow tourism, either by building new ports or developing new tour products.

Ava White: I could see how other Southeast communities might view the proposed cap as an opportunity to increase tourism in their respective communities. Have you seen any communities trying to increase cruise traffic?

Jillian Simpson: There’s been some real interesting developments happening with Huna Totem Corporation. They started at Icy Strait Point, actually, this is their 20th anniversary. They have been really mindful about what the development is going to be and how many ships, and how many passengers, and how it was going to interact with the village of Hoonah.

It’s been such a success story, and it has grown incrementally year over year, and is an amazing positive experience. They have partnered with Doyon as well Klawock and have now developed a new tender port.

Klawock saw its first ships earlier this season for the first time. And again, kind of the same model where it’s going to be a slow development, but I think it provides a huge opportunity for the community to lead the way of what they want their tourism product to be and to have local tour providers providing that and then utilizing the distribution channel of the cruise lines who are bringing those passengers up.

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Cruise ship collides with iceberg near Southeast Alaska glacier

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A passenger aboard the Norwegian Sun in Juneau on Monday, June 27, 2022. The ship skipped Skagway after it hit an iceberg while transiting Hubbard Glacier. (Photo by Jennifer Pemberton/KTOO)

This story was originally published by KTOO Public Media and is republished here with permission.

Coast Guard divers in Juneau assessed damage to the 2,000-passenger cruise ship Norwegian Sun on Monday.

The Norwegian Cruise Lines ship hit an iceberg near Hubbard Glacier on Saturday. A spokesperson for Norwegian Cruise Lines said the ship was “engulfed by dense fog, limiting visibility,” and that’s the reason it hit what the cruise line is calling a “growler” — a small iceberg about the size of a grand piano.

But passenger Jason Newman of Atlanta, Georgia, says the fog had cleared when he felt the impact.

“The ship had a severe judder,” he said “You could feel the strike. And then it listed minorly.”

Newman said the ship limped out of the bay and all the way to Juneau at 10 mph — he tracked their speed using a phone app. The ship skipped its scheduled Skagway stop on Sunday and reached Juneau on Sunday night at around 5 p.m.

He said passengers did not hear from the captain until 8:30 a.m. Sunday morning, when he confirmed the ship had struck an iceberg.

Newman says passengers were allowed a five-hour shore leave Sunday night in Juneau but were confined to the ship on Monday.

“They told us they couldn’t get the authority to approve us to leave the ship,” he said.

Newman said the cruise line had canceled the entire day of tours for everybody on board by 10 a.m. He had planned a jeep tour in the morning.

“I’m sure that all the tour operators lost revenue,” he said.

The cruise ship was moored at Franklin Street Dock in Juneau until Monday afternoon when it left port. It’s next scheduled stop is in Ketchikan, but port agents, cruise agencies and the coast guard could not confirm that the ship would stick to its itinerary after the incident.

Petty Officer Lexi Preston with Coast Guard public affairs said that after the assessment, it would be up to Cruise Lines Agencies of Alaska to determine what will happen next.

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The Best Way to Experience Alaska is with Norwegian

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Cruise to Alaska: Feel Free to Let the Outside In

Come aboard Norwegian Cruise Line to Alaska and feel what it's like when you let the outside in. Browse through our Alaskan cruises and find the best cruise deals designed to make your cruise experience unforgettable. With 7 cruise ships sailing from 5 departure ports , including land and sea packages on our Alaska Cruise Tours , there's something for everyone to enjoy. From action-packed wilderness adventures and extraordinary sightseeing on our shore excursions , to an extended sailing season, there are plenty of opportunities to find the perfect Alaska cruise holiday designed for you. With ships custom-built to help you see nature at its most majestic, you can witness whales breaching the surface, marvel at spectacular glaciers, and experience everything Alaska has to offer. When you cruise with Norwegian, the awe of Alaska stays with you throughout your holiday.

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There's a reason why the best way to cruise Alaska is with Norwegian - we've got something for every type of traveller. Thrill-seekers will jump for joy at our two-level race track and laser tag, followed by a stroll down The Waterfront , our revolutionary quarter-mile oceanfront promenade, for a glacier-side meal, available on board Norwegian Encore and Norwegian Bliss . Looking for a more intimate cruise ship experience? The newly revitalised Norwegian Jewel , Norwegian Sun and Norwegian Spirit bring that and more with beautifully renovated spaces and staterooms. Sip a cocktail with spectacular views from the coziest spot at Spinnaker Lounge or take a dip in one of five luxurious hot tubs. Whichever ship you choose, Alaska and the holiday of a lifetime await.

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Explore Alaska by Land and Sea

Head deeper into the frozen wilderness with one of our Alaska Cruise Tours on board Norwegian Jewel and Norwegian Spirit, combining your cruise with an immersive land holiday that goes beyond the expected. Spanning from 7 to 15-days, these cruise holiday packages include overnight stays in Denali, Anchorage, Fairbanks, Homer, Talkeetna, and Valdez. Exclusive to Norwegian, all Cruise Tours are led by local Alaskan guides to provide you with an authentic Alaska experience.

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Crowne Plaza Seattle

The Crowne Plaza Hotel Seattle offers both a distinctive style and an ideal setting with unparalleled access to all that makes Seattle one of America's greatest cities. Conveniently located in downtown Seattle just minutes away from historic Pike Place Market, Pioneer Square and within two blocks of over 25 restaurants and shops. Inside, we offer the Regatta Bar and Grille, a full service restaurant/lounge and complimentary exercise facility. Our Sleep Advantage Programme, offering luxury bedding, sleep amenities, quiet zone floors, and guaranteed wake up calls, is included in all of our spacious rooms offering city skyline and surrounding mountain & water views.

This 3.5 star hotel offers luxury and convenience with charming views from its exquisitely appointed rooms. Located Downtown, just steps away from historic Pike Place Market, Pioneer Square and other attractions.

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The Westin Seattle

The Westin Seattle is the front door to downtown shopping, attractions, dining, and much more. This ideal urban retreat is steps away from the Washington State Convention Centre, Pike Place Market, and Space Needle. Our unique design offers breathtaking views of the Northwest's beauty including Puget Sound, the Olympic and Cascade mountain ranges. Our 891 smoke-free guest rooms and suites are designed to provide ultimate comfort and tranquility for our guests.

The Westin Seattle is the front door to downtown shopping, attractions, dining, and much more. This ideal urban retreat is steps away from the Washington State Convention Centre, Pike Place Market, and Space Needle. Our unique design offers breathtaking views of the Northwest's beauty including Puget Sound, the Olympic and Cascade mountain ranges. Our 891 smoke-free guest rooms and suites are designed to provide ultimate comfort and tranquility for our guests. All guest rooms offer high speed internet access and flat screen televisions and feature the Heavenly® Bed and Heavenly® Bath. Visit Relish Burger Bistro, our contemporary venue featuring a modern twist on an American classic.

Distance/Airport: 14.5 miles Distance/Pier: 1 mile

Package includes: Room and room tax Bellman gratuities Transfers between Hotel and Pier

Important Note: Hotel is only available for the Joy sailings - Accommodations are based on double occupancy per room. Some accommodation will allow triple and quad guests in a room and are subject to availability and surcharge will apply. Additional hotel rooms to accommodate triple and quads may be required, and surcharge will apply.

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Coast Seattle Downtown Hotel by APA

The hotel is located in downtown Seattle, connected to Washington State Convention Centre via an underground walkway. Light rail links and Pike Place Market are less than a mile away. Overlooking Elliott Bay, the Olympic Sculpture Park, Myrtle Edwards Park, and Waterfront Park are all within 12 minutes of the hotel.

Distance/Airport: 12 miles Distance/Pier: 1 mile

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Important Note: Accommodations are based on double occupancy per room. Some accommodations will allow triple and quad guests in a room and are subject to availability and a surcharge will apply. Additional hotel rooms to accommodate triple and quads may be required, and a surcharge will apply.

Read THINGS TO KNOW ABOUT Alaska Cruises

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A Local Guide to Alaska's Glaciers

With over 27,000 glaciers, Alaska is one of the best places to see these majestic pieces of nature up close.

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Let the Outside In

The best way to experience Alaska is with Norwegian. Learn why our ships are uniquely designed for the best glacier experiences.

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See Alaska The Authentic Way

Choose from eight Cruise Tours to see the heart of this great land.

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Learn When to See the Northern Lights

Find out the best times to see this scientific phenomenon on your Alaska Cruise.

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Why You Need to Cruise the Inside Passage

Few of the many reasons why you will want to consider cruising The Inside Passage.

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Explore Seattle

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Cruise Alaska Without a Passport

Did you know it's possible to cruise without a passport? Learn more about cruising to Alaska without a passport.

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An Alaska tourist spot will vote whether to ban cruise ships on Saturdays to give locals a break

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FILE - Cruise ships are shown near downtown Juneau on June 7, 2023, along the Gastineau Channel, in Alaska. Voters in Alaska’s capital city could decide in October whether to ban large cruise ships on Saturdays starting next year. (AP Photo/Becky Bohrer, File)

FILE - Cruise ships are docked on June 9, 2023, in downtown Juneau, Alaska. Voters in Alaska’s capital city could decide in October whether to ban large cruise ships on Saturdays starting next year. (AP Photo/Becky Bohrer, File)

FILE - A group of people take in the views of the Mendenhall Glacier on June 8, 2023, in Juneau, Alaska. Voters in Alaska’s capital city could decide in October whether to ban large cruise ships on Saturdays starting next year. Supporters of the proposal say it would give residents a reprieve from the crush of tourists drawn to attractions like Juneau’s fast-retreating Mendenhall Glacier, but opponents say it would hurt local businesses and invite lawsuits. (AP Photo/Becky Bohrer, File)

FILE - The face of the Mendenhall Glacier on Sunday, April 21, 2024, in Juneau, Alaska. Voters in Alaska’s capital city could decide in October whether to ban large cruise ships on Saturdays starting next year. Supporters of the proposal say it would give residents a reprieve from the crush of tourists drawn to attractions like Juneau’s fast-retreating Mendenhall Glacier, but opponents say it would hurt local businesses and invite lawsuits. (AP Photo/Becky Bohrer, File)

FILE - People gather near the base of Nugget Falls, a popular destination for selfies on June 13, 2023, at the Mendenhall Glacier Recreation Area, in Juneau, Alaska. Voters in Alaska’s capital city could decide in October whether to ban large cruise ships on Saturdays starting next year. Supporters of the proposal say it would give residents a reprieve from the crush of tourists drawn to attractions like Juneau’s fast-retreating Mendenhall Glacier, but opponents say it would hurt local businesses and invite lawsuits. (AP Photo/Becky Bohrer, File)

FILE - A cruise ship departs from downtown Juneau, on June 7, 2023, along the Gastineau Channel, in Alaska. Voters in Alaska’s capital city could decide in October whether to ban large cruise ships on Saturdays starting next year. (AP Photo/Becky Bohrer, File)

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JUNEAU, Alaska (AP) — Each year, a crush of tourists arrives in Alaska’s capital city on cruise ships to see wonders like the fast-diminishing Mendenhall Glacier . Now, long-simmering tensions over Juneau’s tourism boom are coming to a head over a new voter initiative aimed at giving residents a respite from the influx.

A measure that would ban cruise ships with 250 or more passengers from docking in Juneau on Saturdays qualified for the Oct. 1 municipal ballot, setting the stage for a debate about how much tourism is too much in a city that is experiencing first-hand the impacts of climate change. The measure would also ban ships on July 4, a day when locals flock to a downtown parade.

The “ship-free Saturdays” initiative that qualified this week will go to voters unless the local Assembly enacts a similar measure by Aug. 15, which is seen as unlikely.

Juneau, accessible only by water or air, is home to the Mendenhall Glacier, a major draw for the cruise passengers who arrive on multi-story ships towering over parts of the modest downtown skyline. Many residents of this city of about 32,000 have concerns about increased traffic, congested trails and the frequent buzz of sight-seeing helicopters transporting visitors to the Mendenhall and other glaciers.

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Deborah Craig, who has lived in Juneau for decades, supports ship-free Saturdays. Craig, who lives across the channel from where the ships dock, often hears their early-morning fog horns and broadcast announcements made to passengers that are audible across the water.

The current “overwhelming” number of visitors diminishes what residents love so much about Juneau, she said.

“It’s about preserving the lifestyle that keeps us in Juneau, which is about clean air, clean water, pristine environment and easy access to trails, easy access to water sports and nature,” she said of the initiative.

“There’s this perception that some people are not welcoming of tourists, and that’s not the case at all,” Craig said. “It’s about volume. It’s about too much — too many in a short period of time overwhelming a small community.”

The current cruise season runs from early April to late October.

Opponents of the initiative say limiting dockings will hurt local businesses that rely heavily on tourism and could invite lawsuits. A voter-approved limit on cruise passenger numbers in Bar Harbor, Maine, another community with a significant tourism economy, was challenged in federal court.

Laura McDonnell, a business leader who owns Caribou Crossings, a gift shop in Juneau’s downtown tourist core, said she makes 98% of her annual revenue during the summer season.

Tourism is about all the “local businesses that rely on cruise passengers and our place in the community,” said McDonnell, who is involved in Protect Juneau’s Future, which opposes the initiative.

Some schools recently closed due to factors including declining enrollment, while the regional economy faces challenges, she said.

“I think that as a community, we really need to look at what’s at stake for our economy,” she said. “We are not in a position to be shrinking our economy.”

The cruise industry accounted for $375 million in direct spending in Juneau in 2023, most of that attributable to spending by passengers, according to a report prepared for the city by McKinley Research Group LLC.

After a two-year pandemic lull, cruise passenger numbers rose sharply in Juneau, hitting a record of more than 1.6 million in 2023. Under this year’s schedule, Sept. 21 will be the first day since early May with no large ships in town.

The tourism debate is polarizing, and the city has been trying to find a middle ground, said Alexandra Pierce, Juneau’s visitor industry director. But she noted there also needs to be a regional solution.

If the Juneau initiative passes, it will impact other, smaller communities in southeast Alaska because the ships, generally on trips originating in Seattle or Vancouver, Canada, will have to go somewhere if they can’t dock in Juneau on Saturdays, she said.

Some residents in Sitka, south of Juneau, are in the early stages of trying to limit cruise visitation to that small, island community, which is near a volcano.

Juneau and major cruise lines, including Carnival Corp., Disney Cruise Line, Norwegian Cruise Line and Royal Caribbean Group, agreed to a limit of five large ships a day, which took effect this year. They more recently signed a pact , set to take effect in 2026, seeking a daily limit of 16,000 cruise passengers Sundays through Fridays and 12,000 on Saturdays.

Pierce said the overall goal is to keep total cruise passenger visitation around 1.6 million, and to even out daily numbers of visitors that can spike to about 18,000 on the busiest days. Peak days in the past have felt “a bit suffocating,” she said. Juneau traditionally has been the most popular cruise port in the state.

A number of projects around Juneau are expected to help make existing cruise numbers feel less impactful. Those include plans for a gondola at the city-owned ski area and increased visitor capacity at the Mendenhall Glacier recreation area, she said.

Renée Limoge Reeve, vice president of government and community relations for the trade group Cruise Lines International Association Alaska, said the agreements signed with the city were the first of their kind in Alaska.

The best strategy is “ongoing, direct dialogue with local communities” and working together in a way that also provides a predictable source of income for local businesses, she said.

Protect Juneau’s Future, led by local business leaders, said the success of the ballot measure would mean a loss of sales tax revenue and millions of dollars in direct spending by cruise passengers. The group was confident voters would reject the measure, its steering committee said in a statement.

Karla Hart, a sponsor of the initiative and frequent critic of the cruise industry, said the threat of litigation has kept communities from taking steps to limit cruise numbers in the past. She was heartened by legal wins this year in the ongoing fight over the measure passed in Bar Harbor, a popular destination near Maine’s Acadia National Park.

She believes the Juneau initiative will pass.

“Every single person who is going to vote has a lived experience and knowledge of how the cruise industry impacts their lives,” she said.

This story corrects a quote from Pierce about peak days.

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Family of nine left stranded in remote Alaska after cruise ship departed without them

A family of nine found themselves stranded in Alaska after a mix-up with a local tour operator caused them to miss their scheduled cruise departure.

What was intended to be a memorable trip of a lifetime might now be recalled for very different reasons as the Gault family faced hefty costs to make their way back to Tulsa, Oklahoma, when the ship containing their clothes, passports and medication sailed off from Ketchikan port without them.

The family, comprising two parents, six children and a 78-year old grandmother, were also hit with an immediate fine of almost $9,000, working out at $971 per passenger, by Norwegian Cruise Lines for missing the vessel.

That fee stemmed from the US Customs and Border Protection’s Passenger Vessel Services Act, which they violated by not visiting a foreign port before they returned to the US .

The family’s nightmare started when they went on an excursion to see a lumberjack show when the ship they were travelling on, Norwegian Encore , docked in Ketchikan in Alaska .

After watching the show, the group tried to catch a bus back to the port by a local tour operator, but were told that the bus was full and they had to wait for another one.

“We go to get on the bus and one of the attendees is like, ‘The bus is full and you know, you got to wait for the next bus’,” Joshua recounted to KJRH .

However, that bus never came, and after frantically calling the port authority to arrange transportation, they finally arrived back at the docks to see Norwegian Encore sailing away — taking with it their passports, medication and clothes.

“We all had to quit cold turkey medication these last few days, because it was all on the cruise ship,” Joshua added.

Starnded in Ketchikan, a remote port located 300 miles from Alaska’s capital of Juneau with no accommodation or transportation, the family worked out how they could arrange transportation back to where they live in Tulsa. But as they looked into booking flights, they found that Joshua’s credit card had already been charged the customs fee of almost $9,000.

Joshua claims that they had to pay for flights for nine people, hotel stays along the way, and food. The trip ultimately took them several days in which they had cancelled flights and overnight airport stays, during which time some family members caught Covid.

After having arrived back in Oklahoma, Joshua added: “So yeah, we’re beat down right now. We’re unhealthy and beaten down.”

Cruise line officials said they would reimburse the family for the out-of-pocket expenses they incurred, the fee they incurred from US Customs and Border Patrol and a pro-rated refund for the two cruise days they missed.

A spokesperson for Norwegian Cruise Lines said: “On the afternoon of Friday, 12 July, a family of nine guests missed the ship’s all aboard time in Ketchikan, Alaska due to a misstep by a local tour operator. When the guests did not return to the ship at the published time, we attempted to contact them but were unable to reach them. As such, we alerted the local port agent in Ketchikan and requested that they assist the family with booking a hotel for the night.

“As the guests would be unable to downline in the next port of call, Victoria, British Columbia, the port agent also helped the guests with securing flights to Seattle the following day, 13 July.

“We will be reimbursing the family for all of the out-of-pocket expenses they incurred over these two days, as a result of missing the ship in Ketchikan, including meals, accommodations, etc. Reimbursements will be processed once receipts for these expenses are provided to us. Additionally, we have already initiated the process to refund the family for the fee imposed by the US Customs and Border Patrol, as a result of the guests not visiting a foreign port prior to returning to the US, as required when an itinerary originates from the US in accordance with the Passenger Vessel Services Act.

“In addition, these guests will be receiving a pro-rated refund for the two cruise days they missed. As a gesture of goodwill, the company will also be providing each of the nine guests with a future cruise credit in the form of a 20 per cent discount of their cruise fare that can be used towards their next voyage.”

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How much does an alaska cruise cost in 2024.

Compare the prices of these eight voyages before booking your Alaska cruise.

Alaska Cruise Cost

The Holland American Line Noordam ship in Skagway, Alaska.

Courtesy of Holland America Line

If you're planning a cruise to Alaska this year, you may be enticed by low prices (in the hundreds) for a weeklong cruise. However, it's important to know that those fares are just the beginning of the cost for the entire trip.

Typically, the lowest advertised prices with mainstream cruise lines don't include taxes and port fees, specialty dining costs, alcoholic or nonalcoholic drinks, shore excursions , Wi-Fi access, gratuities and other expenses. On top of that, bargain fares usually refer to inside cabins with no windows. In a picturesque, bucket list destination like Alaska, you will realistically want a room with a private balcony so you can take in the spectacular scenery from the comfort of your room.

When to cruise to Alaska depends on what you're interested in seeing and doing during your vacation , but summer is typically the best time to visit The Great Land. Between mid-May and mid-July, you can experience 24 hours of daylight. This period is also an optimal time for wildlife viewing; you can see bears feasting on salmon, humpback whales and orcas, furry baby moose and thousands of nesting bald eagles. Cruise lines often reserve their lowest prices for sailings early or late in the Alaska cruising season , but it's still possible to find deals in the middle of the summer.

With all of this in mind, we've listed both the lowest interior cabin fares and the average total costs for a balcony stateroom across eight popular cruise lines for weeklong itineraries in June 2024. (Note: All fares quoted are per person, double occupancy, unless otherwise noted. Prices were accurate at the time of writing.)

Find your perfect cruise

Holland America Line

The Holland America Line Noordam in Yakutat Bay.

Holland America Line's 2024 Alaska season extends from April to September; in 2024, there are more than 60 cruise-only voyages and cruisetours (combined land and sea packages). With the exception of one 28-day journey, itineraries range from seven to 18 days.

Average starting price (per person)

This June, Holland America 's lowest-priced itinerary is the 7-Day Glacier Discovery Southbound voyage departing from Whittier, Alaska, on June 23, 2024, aboard Nieuw Amsterdam . The voyage features scenic cruising in Hubbard Glacier, Glacier Bay National Park & Preserve and the Inside Passage. You'll also stop in the Alaska towns of Skagway, Juneau and Ketchikan, before disembarking in Vancouver, British Columbia . The starting price is $409 per person for an inside cabin, and veranda staterooms start at $2,114 per person (cruise-only fare).

Starting price (per person)

For this sailing, there is a $291 charge per person for taxes, fees and port expenses. Specialty dining, alcoholic drinks (and many nonalcoholic beverages, such as bottled water and specialty coffees), excursions, Wi-Fi access, gratuities and some other amenities cost extra.

Instead of paying for these extras individually, you can book Holland America's "Have It All" package. It covers one dinner at a specialty restaurant; one shore excursion (up to $100 per guest); a signature beverage package (for drinks up to $11 each) and a Wi-Fi package. For a limited time, you can also receive a $200 onboard credit per stateroom. A veranda stateroom plus the package starts at $2,569 per person.

If you purchase the "Have It All" package with the veranda stateroom, select the location of your cabin yourself (an additional $90), add in the port taxes and fees ($291) and include crew gratuities at $17 per guest, per day for non-suite staterooms ($119), the total cost is about $3,000 per person. You'll still need to budget for drinks that cost more than $11 each; bottles of wine with dinner; additional evenings of specialty dining; other shore excursions and miscellaneous expenses.

Total cost: From $3,069 per person

Princess Cruises

The Crown Princess in Haines, Alaska.

Courtesy of Princess Cruises

Princess is offering 14 unique itineraries and 68 cruisetours during the 2024 Alaska season, which runs from May to September. Itineraries range from a seven-day cruise to a 17-day escorted cruisetour.

Princess's lowest-priced cruise in June is the 7-Day Voyage of the Glaciers with Glacier Bay (Northbound) from Vancouver, British Columbia, to Anchorage (Whittier), Alaska , on Grand Princess. Embarking on June 5, 2024, the sailing includes scenic cruising in College Fjord and Glacier Bay National Park & Preserve, a day at sea and stops in the coastal towns of Ketchikan, Juneau and Skagway in Alaska. Interior cabins start at $448 per person, while staterooms with a balcony start at $1,698 per person. If you select your own balcony stateroom (instead of letting the cruise line place you), the cost is $1,791 per person.

Additional fees (taxes, gratuities, etc.)

Taxes, fees and port expenses for this cruise will run you $284 per person. At the $1,791 rate, you will be in the Princess Standard fare class, which includes the ships' complimentary dining venues, entertainment and the MedallionClass experience.

You can upgrade to Princess Plus (starting at $2,211 for a balcony room) to add Wi-Fi access (one device per guest); gratuities; a beverage package (covering drinks up to $15 each); two fitness classes per cruise; two premium desserts per day; two casual dining meals and more. For additional amenities, such as Wi-Fi access for up to four devices per guest; a higher-level beverage package (for drinks up to $20 each); two specialty dining meals per guest; unlimited exercise classes and more, opt for the Princess Premier package. Balcony rooms under this category start at $2,351 per guest.

If you purchase the Princess Premier package with the balcony room, the total cost with port taxes and fees is a little more than $2,600 per person – and the pricing is nearly all-inclusive. This package may also include free cruise fare for third and fourth guests traveling in the same stateroom. You will still need to budget for shore excursions; note that over-the-top experiences like flightseeing, helicopter and dog sledding tours, and scenic rides on the historic White Pass and Yukon Route Railway can get pricey.

Total cost: From $2,635 per person

Norwegian Cruise Line

The Norwegian Bliss in Ketchikan, Alaska.

Courtesy of Norwegian Cruise Line

Norwegian Cruise Line offers one of the longest Alaska cruising seasons. In 2024, there are 44 scheduled cruise and cruisetour itineraries between April and October, ranging from seven to 18 days.

The June 3, 2024, sailing on Norwegian Jewel is Norwegian Cruise Line 's least expensive Alaska cruise that month, starting at $449 per person for an inside cabin. In comparison, a balcony cabin starts at $1,879 per person. The itinerary – Alaska: Hubbard Glacier & Skagway – embarks from Seward, Alaska, and includes scenic sea days cruising Hubbard Glacier and the Inside Passage, plus stops in the ports of Icy Strait Point, Juneau, Skagway and Ketchikan (Ward Cove) in Alaska, before disembarking in Vancouver, British Columbia.

The line's ongoing "Free At Sea" deal is included in the price and features an unlimited open bar, free specialty dining (up to $180 for the first two guests in the stateroom), a discount of $50 per excursion and complimentary Wi-Fi access (a savings of up to $200).

Open bar and specialty dining gratuities in the package are approximately $175 per person. Taxes, fees and port expenses are about $302 per person. You'll also need to include the additional $20 per person, per day service charge ($140 for the seven-day voyage).

If you book the balcony stateroom at $1,879 per person, which includes the "Free At Sea" package, and add in the taxes and port fees, dining and beverage gratuities and the daily service charge for the crew, the total cost for the cruise is around $2,500 per person. Remaining costs for shore excursions, specialty dining over $180, additional Wi-Fi usage, gratuities and other miscellaneous costs are not included in the "Free At Sea" package.

Total cost: From $2,496 per person

Royal Caribbean International

Royal Caribbean's Serenade of the Seas in Seattle.

Courtesy of Royal Caribbean International

Royal Caribbean International's 2024 Alaska cruise season extends from April to September; there are 50 scheduled cruise-only and land-and-sea tours. Combined pre- and post-cruise tours last up to 13 nights, and cruise-only itineraries last between six to eight nights.

For the lowest fare in June, sail from Seward, Alaska, to Vancouver, British Columbia, on a seven-night cruise aboard Radiance of the Seas on June 7, 2024. The inside cabin fare starts at $438 per person. A balcony stateroom starts at $2,877 per person (to select your own room). This voyage cruises around Alaska's Hubbard Glacier, sails the Inside Passage in Canada and stops in Juneau, Skagway, Icy Strait Point and Ketchikan in Alaska.

The guaranteed balcony price at $2,877 is for a smaller stateroom; you can select a larger cabin for a higher cost. Taxes, fees and port expenses for the cruise are $389 per person.

The total cost for the balcony stateroom, port taxes and fees, and gratuities ($18 per person, per day) for this Royal Caribbean cruise is about $3,400 per person. This price does not include extras like specialty dining, shore excursions, beverage packages or Wi-Fi access, so you will need to budget extra to cover those expenses.

Total cost: From $3,392 per person

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Disney Cruise Line

Disney cruise ship in the Alaska fjords.

Kent Phillips | Courtesy of Disney Cruise Line

Disney Cruise Line has 19 five- to nine-night itineraries for the 2024 Alaska season, which runs from May to September.

The lowest price for a seven-night Alaska cruise in June with Disney Cruise Line is the June 3, 2024, voyage on Disney Wonder . The price for an inside cabin starts at approximately $3,472 for two guests, which includes taxes, fees and port expenses. In contrast, the fare for a guaranteed veranda stateroom starts at about $6,482 for two guests (including the additional fees); at this rate, Disney will select your specific cabin.

This round-trip sailing embarks from Vancouver, British Columbia. You'll begin your journey with a day at sea, then glacier viewing at Stikine Icecap in Alaska. Guests will stop in Skagway, Juneau and Ketchikan in Alaska before another sea day and disembarkation in Vancouver.

Guests staying in regular stateroom accommodations will have gratuities of about $15 per person, per night. Once you add that in, you're looking at a cost of close to $6,600 per room (based on double occupancy) – or around $3,300 per person, if you split it. This price covers the cruise fare, taxes and port fees, the complimentary dining venues, onboard entertainment and gratuities for the crew.

You will need to budget extra for port adventures, beverages, and meals at adults-only venues like the Cadillac Lounge and Italian-themed Palo. The line offers Wi-Fi packages for an additional fee, which you can select once on board. You will also need to pay extra for alcoholic beverages, and there is an 18% gratuity added to bar and beverage services.

Total cost: From $6,587 per room (double occupancy)

Carnival Cruise Line

The Carnival Miracle in Alaska.

Courtesy of Carnival Cruise Line

Carnival Cruise Line's 2024 Alaska season runs from April through September, and there are 16 itineraries that range from seven to 14 days.

The lowest Alaska fare in June is $814 per person for the June 4, 2024, voyage aboard Carnival Spirit . The seven-day round-trip itinerary departing from Seattle, Washington , includes one day at sea, cruising in Tracy Arm Fjord and stops in the Alaska port towns of Skagway, Juneau and Ketchikan, plus Victoria, British Columbia. A guaranteed balcony room without an obstructed view starts at $1,579 per person.

Taxes, fees and port expenses for this cruise are about $313 per person. If you'd like Wi-Fi access, you can purchase the Social Wi-Fi Plan starting at approximately $15 per person, per day. The higher level Value Wi-Fi Plan costs about $20 per person, per day, while the Premium Wi-Fi Plan comes in at around $21 per person, per day.

A nonalcoholic beverage package, Bottomless Bubbles, starts at around $10 per adult and around $7 per child each day. For nonalcoholic beverages and select alcoholic drinks (up to $20 each), purchase the Cheers package. It starts at about $60 per person, per day, but you can save 10% if you purchase the package before you sail. With Cheers, you'll also receive a discount on bottles of wine (plus other perks). Gratuities cost $16 per person, per day, in a regular stateroom. Restaurants like the Mexican-inspired BlueIguana Cantina and Guy's Burger Joint are complimentary.

When you add up the price of the balcony stateroom, port taxes and fees, the Value package for Wi-Fi access, the Cheers beverage package and gratuities, you're looking at around $2,600 per person for this Carnival Cruise Line itinerary. In addition to those expenses, you'll have to budget extra funds for shore excursions, specialty dining and some other amenities.

Total cost: From $2,564 per person

Silversea Cruises

The Silver Nova lit up at night.

Courtesy of Silversea Cruises

Silversea Cruises is offering 35 Alaska voyages between May and September 2024. The shortest itinerary is seven days and the longest itinerary is 16 days.

The lowest-priced Alaska cruise with Silversea in June is the June 27, 2024, seven-day sailing aboard Silver Muse from Vancouver, British Columbia, to Seward, Alaska. The intimate 596-guest ship will visit Ketchikan, Icy Strait Point, Skagway and Valdez in Alaska – and complete two days of scenic cruising – before disembarking in Seward.

The all-inclusive port-to-port fare starts at $4,350 per person for a Classic Veranda Suite (the most affordable suite category with a balcony). For a room with a window instead of a balcony, book a Vista Suite starting at $3,350 per person.

Silversea's all-inclusive fares include luxurious suite accommodations, Champagne upon arrival, butler service and other perks. The pricing covers port taxes and fees; complimentary gourmet dining; all beverages, including Champagne, wine, beer and premium spirits; and gratuities. You'll also receive personalized, attentive service with a nearly one-to-one crew-to-guest ratio, and at least one included shore excursion in every port. Complimentary excursions in Skagway include a ride on the White Pass Scenic Railway, a visit to a sled dog and musher's camp and the Chilkoot Trail Hike & Float Adventure. Many of the included excursions with Silversea are quite costly on other lines.

There are no additional fees with the all-inclusive fare. However, you might incur additional personal expenses if you choose to order a fancy bottle of wine with dinner or book an extreme shore excursion adventure, like flightseeing over the glaciers.

Total cost: $4,550 per person (all-inclusive)

Regent Seven Seas Cruises

A suite balcony on the Regent Seven Seas Explorer.

Courtesy of Regent Seven Seas Cruises

Regent Seven Seas' 22 Alaska cruises in 2024 sail between May and September and last seven to 14 nights.

The seven-night voyage on June 5, 2024, is the line's lowest-priced June sailing in Alaska, starting at $6,599 per person. Guests on Seven Seas Explorer will sail from Seward, Alaska, to Vancouver, British Columbia, with stops in Sitka, Skagway, Juneau and Ketchikan in Alaska, plus two days of scenic cruising at the Inside Passage and Hubbard Glacier.

The 2-for-1 all-inclusive fares include a luxury veranda suite with a welcome bottle of Champagne and a fresh fruit arrangement. You'll also have an in-suite minibar, free valet laundry service and other upscale amenities. In addition, the fare includes a selection of free unlimited shore excursions; free unlimited beverages with fine wines and spirits; prepaid gratuities; complimentary specialty restaurants; unlimited Wi-Fi access and more.

There are no additional expenses on this Regent Seven Seas Cruises voyage – unless you choose a shore excursion that comes with an added cost or purchase a special bottle of wine at dinner.

Total cost: $6,599 per person (all-inclusive)

Bottom line

The low base fares for Alaska cruises on larger cruise lines may grab your attention, but as you click through to see what's included and make your booking, you'll find additional costs on nearly every page.

Before making a reservation, be sure to read the fine print and find out exactly what's included (and not included) in your cruise fare. You may find that booking an all-inclusive rate with a luxury line offers a better value – an option that you may never have considered unless you compared the total price of each cruise.

Why Trust U.S. News Travel

Gwen Pratesi has been an avid cruiser since her early 20s. She has sailed on nearly every type of cruise ship, including the newest megaships, traditional masted sailing ships, river ships in Europe and a small luxury expedition vessel in Antarctica . She has cruised to Alaska and visited The Great Land in the summer, fall and winter, and journeyed to remote areas by bush plane above the Arctic Circle. She used her knowledge of Alaska cruises and extensive research to write this article. Pratesi covers the travel and culinary industries for major publications, including U.S. News & World Report.

You might also be interested in:

  • The Top Alaska Cruise Lines
  • The Top Luxury Alaska Cruises
  • The Most Affordable Alaska Cruises
  • The Top Northern Lights Alaska Cruises
  • Alaska Cruise Packing List

Tags: Travel , Cruises , Alaska Vacations

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  1. Princess Cruises Reveals Epic 2026 Alaska Season

    FT. LAUDERDALE, Fla. (July 24, 2024) - Princess Cruises, the leading cruise line in Alaska, today unveiled its biggest-ever Alaska season for 2026, highlighted by the debut of the newest ship in its fleet, Star Princess.The exciting, expanded Alaska program for 2026 features eight ships, 180 departures, and 19 destinations, providing travelers with an unparalleled selection of Alaska ...

  2. New Princess Cruises Ship to Boost Alaska Fleet for 2026

    Princess Cruises is set to bolster its Alaska offerings in 2026 with the addition of what will be the line's newest ship, Star Princess, sailing the Great Land from Seattle. The cruise line ...

  3. Alaska Cruise News: Wildfire Closes Denali National Park, Affects

    8 min read. (July 3, 2024) -- a wildfire burning in the interior of Alaska has closed off access to Denali National Park and disrupted operations to Holland America Line and Princess Cruises ...

  4. 15 Best Cruises to Alaska in 2024

    Celebrity Edge is the top-ranked ship overall. But you can filter your search based on price, region, traveler type and brand to find the best ship and itinerary for you. Read Best Cruises ...

  5. The 8 Top Alaska Cruise Lines of 2024

    Amanda Norcross July 17, 2024. Sharael Kolberg and Rachael Hood July 16, 2024. Gwen Pratesi and Amanda Norcross July 16, 2024. If you're looking to go on an Alaskan cruise, this list highlights ...

  6. What's New for the 2024 Alaska Cruise Season?

    Norwegian Cruise Line will kick things off on Saturday, April 6, 2024, when Norwegian Bliss arrives in Seattle to start the 2024 Alaska season off. For the first two weeks, Norwegian Bliss will ...

  7. Princess Cruises Will Send Newest Ship, Star Princess, to Alaska in

    Princess Cruises will be sending its newest ship, Star Princess, to Alaska in 2026. The cruise line has unveiled its full line-up of 2026 Alaska voyages, which includes 180 departures on eight ships visiting 19 destinations. "2026 will reinforce Princess' leadership in Alaska vacations ...

  8. Passengers and crew evacuated from small cruise ship in Alaska's

    Alaska News Passengers and crew evacuated from small cruise ship in Alaska's Glacier Bay after fire breaks out. By Michelle Theriault Boots. Updated: June 6, 2023 Published: June 5, 2023.

  9. Princess Cruises Reveals Epic 2026 Alaska Season

    Newest Ship - Star Princess - 1 of 8 Ships Headlining 2026 Alaska Season. FT. LAUDERDALE, Fla., July 24, 2024 /PRNewswire/ -- Princess Cruises, the leading cruise line in Alaska, today unveiled ...

  10. Best Alaska Cruises 2024-2025

    Discover Alaska with Princess in 2024-2025. The best cruise line in Alaska just keeps getting better! From top-rated cruises that visit Glacier Bay National Park to scenic rail travel and exclusive Princess lodges, you will find a seamless Alaska experience with Princess. Learn More.

  11. Revelry and Unease in Alaska as Cruises Return

    The state lost at least $1.7 billion in revenues in 2020, and during the first months of 2021 towns and port communities that rely on the cruise industry lost more than 22,000 jobs, according to ...

  12. Alaska set to limit daily number of cruise ship passengers ...

    The agreement between Juneau and Cruise Lines International Association in Alaska (CLIA), finalized last week, seeks to limit the number of daily cruise passengers who can arrive in Juneau to ...

  13. Royal Caribbean cancels Alaska cruise after guests boarded

    0:00. 0:42. A Royal Caribbean International Alaska voyage became a cruise to nowhere over the weekend, with the line canceling the sailing after guests had already boarded. The cruise line's ...

  14. The 13 Most Affordable Alaska Cruises for 2024 & Beyond

    April 22, 2024. Seward, Alaska. $249 per person. Norwegian's sailing from Seward to Vancouver on Norwegian Jewel features two days cruising through Hubbard Glacier, where you'll be able to book ...

  15. Alaska Cruises: Cruise to Alaska

    Alaska cruise ports such as Juneau and Ketchikan are small cities with their own personalities. Anchorage is the state's largest city and a gateway to the rest of the state. Denali National Park takes you out of the city altogether, into a wilderness full of spruce forests and snow-capped mountain peaks.

  16. Family speaks out after getting stranded in Alaska mid-cruise

    A cruise vacation through Alaska turned into a travel nightmare for one Oklahoma family who got stranded without their belongings after a mishap with a local excursion caused them to miss their ...

  17. With cruise traffic booming, Alaska's travel industry looks to boost

    Tourism. With cruise traffic booming, Alaska's travel industry looks to boost independent traveler numbers. July 19, 2024 by Ava White, Alaska Public Media - Anchorage

  18. Cruise ship collides with iceberg near Southeast Alaska glacier

    Coast Guard divers in Juneau assessed damage to the 2,000-passenger cruise ship Norwegian Sun on Monday. The Norwegian Cruise Lines ship hit an iceberg near Hubbard Glacier on Saturday. A ...

  19. 7 Night Alaska Experience Cruise

    The 7 Night Alaska Experience Cruise visits Seattle, Washington; Juneau, Alaska; Skagway, Alaska; Sitka, Alaska; Victoria, British Columbia; Seattle, Washington. Explore our cruise itineraries and choose from a variety of rooms depending on your needs and budget. Start planning your next cruise vacation by selecting a destination and departure port.

  20. Live from Norwegian Encore's Debut Cruise to Alaska

    (1 p.m. EDT) -- Norwegian Cruise Line's Norwegian Encore pulled into Icy Strait Point, Alaska for the first time on August 10, coming alongside the new Wilderness Landing pier built specially for ...

  21. Best Alaska Cruise Deals

    U.S. News has identified the best cruise deals in Alaska by taking into account prices, cruise line ratings and cruise ship reviews. Use the list below to find your next cruise vacation.

  22. Best Alaska Cruises 2024

    Spanning from 7 to 15-days, these cruise vacation packages include overnight stays in Denali, Anchorage, Fairbanks, Homer, Talkeetna, and Valdez. Exclusive to Norwegian, all Cruisetours are led by local Alaskan guides to provide you with an authentic Alaska experience. Alaska Cruisetours.

  23. Juneau to vote on banning cruise ships on Saturdays

    FILE - Cruise ships are shown near downtown Juneau on June 7, 2023, along the Gastineau Channel, in Alaska. Voters in Alaska's capital city could decide in October whether to ban large cruise ships on Saturdays starting next year. (AP Photo/Becky Bohrer, File) FILE - Cruise ships are docked on June 9, 2023, in downtown Juneau, Alaska.

  24. Family of nine left stranded in remote Alaska after cruise ship

    A family of nine found themselves stranded in Alaska after a mix-up with a local tour operator caused them to miss their scheduled cruise departure.. What was intended to be a memorable trip of a lifetime might now be recalled for very different reasons as the Gault family faced hefty costs to make their way back to Tulsa, Oklahoma, when the ship containing their clothes, passports and ...

  25. Cruise News: Latest Cruise Ship and Cruise Line News

    New Princess Cruises Ship to Boost Alaska Fleet for 2026. The new Star Princess will boost the number of Princess Cruises ships sailing to Alaska to eight, making it the cruise line's biggest ever ...

  26. How Much Does an Alaska Cruise Cost in 2024?

    Starting price (per person) The June 3, 2024, sailing on Norwegian Jewel is Norwegian Cruise Line 's least expensive Alaska cruise that month, starting at $449 per person for an inside cabin. In ...

  27. Cruise News: Latest Cruise Line & Cruise Ship News

    The latest cruise news can help you pick the right cruise using over 314,728 cruise reviews by travelers and cruise experts. Effective July 1st. Due to new regulations, prices now include all ...