This PriceTravel’s API enables you to quote, create and get reservations; also you can cancel existing reservations. This API is a REST based Web Services
REST Architecture overview
Using this API requires familiarity with the following REST Architecture concepts:
A resource is anything that can be represented by a set of bits stored in a computer. Such as a document, a database record, the result of an algorithm. The API is structured based on a set of resources.
Resources must respond to one or more of the HTTP standard methods: GET, POST, PUT, DELETE, and OPTIONS.
Use of the standard HTTP headers to specify request and response information.
Response Codes
The operation result is returned as a HTTP response code.
Conventions
The XML tags and the JSON object field names will be written in UpperCamelCase. This is, the first letter for each word will be upper case and the rest in lower case, no underscores, dashes or spaces are allowed between the words.
The resource URI’s are expressed in plural and lowercase.
All URI segments found between curly brackets, like {hotelId}, must be substituted by the desired values. And the segments between square brackets, like [/{hotelId}], are optional.
Date formats
The supported format for date and time elements is ISO 8601 (http://en.wikipedia.org/wiki/ISO_8601).
Dates are specified as YYYY-MM-DD.
Date and time is specified as YYYY-MM-DDThh:mm.
- YYYY is the four digit year.
- MM is the two digit month.
- DD is the two digit day.
- hh is the two digit hour.
- mm is the two digit minute.
Language format
We use the IETF language tag (http://en.wikipedia.org/wiki/IETF_language_tag). For example: en for English, en-US for United States English, es for Spanish, es-MX for Mexican Spanish.
Currency format
The currency format is the standard ISO 4217 (http://es.wikipedia.org/wiki/ISO_4217), it uses three letter codes. For example: USD for US dollars, MXN for Mexican pesos and GBP for Great Britain pounds.
Country code format
The country code format is ISO 3166-1, Alpha-2 (http://es.wikipedia.org/wiki/ISO_3166-1). It uses two letter codes. For example: US for United States, MX for Mexico and GB for Great Britain.
For the test environment the URI must be preceded by the stage prefix.
For example the URI:
- https://api.pricetravel.com/
Must be changed to:
- https://stage-api.pricetravel.com/
© Version 1.0.5 - Enero 2013
We are processing your request
1855 437 8999, toll-free from the u.s. & canada.
- Check itinerary
- Modifications
- Cancelations
- Back to Help
Cancel reservation
- Complete name of the traveler
- Record locator
- Confirmation code (which you received via email)
If you prefer, email your cancelation request to [email protected] with the above mentioned information and the reason for the cancelation.
- View hotel cancellation policy
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Corporate offices
Av. Kabah Mza 1 Lote 3-01 Local 1, Sm 13, CP. 77500 Cancun, Quintana Roo, Mexico Tel. +52 (998) 193 36 60 Location
Mexico City
Av. Río Mixcoac 69 Col. Crédito Constructor Del. Benito Juárez, CP. 03940 Tel. +52 (55) 9171 6000 Location
Puerto Vallarta
Av Los Tules 180, Local 6, Office 109 Residencial Fluvial Vallarta CP 48312 Puerto Vallarta, Jalisco, Mexico Tel. +52 (322) 221 2596 Location
Calle 99 No. 11a – 41 Bogotá, Colombia Tel. +57 (1) 743 0653 Location
Av 5B Norte #23DN-38 Cali, Colombia Tel. +57 (4) 897 7878 Location
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Flights at the best prices at PriceTravel, your travel agency.
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Cancun, Mexico
Up to 60% Discount!
Playa del Carmen, Mexico
Up to 50% Discount!
Puerto Vallarta, Mexico
This week's top promotions.
Promotions, deals, and special offers.
Riviera Maya, Mexico
Sandos Caracol Eco Resort - All Inclusive
Barceló Puerto Vallarta
Moon Palace Cancun
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PriceTravel Holding Reviews
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Reviews 2.4.
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Terrible customer service
Getting help from customer service is nearly impossible in the U.S. I’ve been on hold over an hour on 3 separate occasions. I’ve sent emails, no response. I attempted to cancel my reservation through chat and was told I need to call in, which I’ve already tried! Extremely frustrating.
Date of experience : April 03, 2024
Reply from PriceTravel Holding
Thank you for contacting PriceTravel. We will immediately assist you with the necessary follow-up. Please provide us with your locator number (confirmation number you received by email), phone number, and the email you used when making the reservation. If you prefer, you can call us toll-free at +1 855 437 8999 option 2, so that one of our advisors can assist you personally. We apologize in advance for any inconvenience this situation may have caused you. We are here to serve you. Contact us From USA/Canada +1 855 437 8999 From Mexico and Other Countries +52 (998) 881 8879 [email protected] www.facebook.com/us.pricetravel
Our family trip was awesome
Our family trip was awesome! We scored some amazing deals and everything went smoothly. I was kinda skeptical about booking with them because of the reviews, but it turned out great! The phone guy was super helpful and the hotel in Puerto Vallarta was perfect. Definitely gonna use them again!
Date of experience : September 07, 2023
It doesn't get any easier!
It doesn't get any easier! I booked a work trip smoothly and securely. I'm thinking about using their website again. I highly recommend this site for booking affordable accommodations.
Date of experience : February 05, 2023
GET AWAY, THEY ARE SCAMMING PEOPLE
Totally ruined my grannies 90's birthday celebration. My mum had initially booked 2 flights tickets from Mexico City to La Paz, Mexico (she paid $485 USD); she made a mistake with the dates of birth so she had to call the call centre to solve this on 5586638825. She was advised that in order to fix the date of birth, they would have to charge her another $485 USD and reassured her that the initial payment would be reimbursed entirely. Then, when the airline was contacted, they confirmed no changes were reflected on their system so she call the call centre again. This time, they request her to pay $485 for EACH plane ticket, totalling $970 due to the tariff difference and reassured her again that the $970 previously paid was going to be refunded entirely(afraid of being scammed, this was paid in cash via one of their payment points), they said a confirmation email was going to arrive in 30 min. The confirmation email was never sent so she calls AGAIN just to be told by the Manager that the call could have been "intercepted" by someone and that she had been scammed and they hadn't any recollection of the data, so my mum just lost $1500 USD thanks to them. Seeing how sad she is, I'm not stopping until these scams are out in the open for everyone to see and to understand this company is scamming people. They send you an automated reply to the Trustpilot review but nobody answers when you try to reach them via email or phone. WHAT AN ABSOLUTELY JOKE OF A COMPANY.
Date of experience : April 04, 2024
Thank you PriceTravel
Excellent company, I had a trip to Riviera Maya with my whole family and everything went perfectly at the Xcaret Arte hotel.
Date of experience : July 08, 2023
Easy to reserve
Easy to reserve, Great customer service. They answered all my questions and Help me with everything. Thank you PriceTravel!!!
Date of experience : October 05, 2023
THERES NO OPTION FOR ZERO OR NEGATIVE…
THERES NO OPTION FOR ZERO OR NEGATIVE STARS. PLEASE BEWARE! Do not book with these scammers. I placed a booking with them a few days ago only to arrive at my hotel in another country and there WAS NO BOOKING! These guys will ruin your trip and take your money. I'm in the process of going through my bank to file a dispute against this "company". PriceTravel will not answer the phone, they will not reply to your email. You will not get a refund. Their whole BS organization needs to be shut down and not promoted on google. These guys were right up there with Expedia. Shameful!
Date of experience : March 07, 2024
Dear customer, We deeply apologize for the inconvenience and appreciate the information provided. We received this information via Facebook Messenger. Rest assured, we will gladly forward your request to the corresponding department for immediate follow-up. We are here to serve you.
We recently booked Harrah's hotel in Vegas ..
We recently booked Harrah's hotel in Vegas for our upcoming trip. Booked it with flexible cancellation. We had to cancel the reservation since our travel dates changed. Called Pricetravel to cancel the reservation and they kept asking me to call them back for several days and finally informed that it is too late to cancel. We are very disappointed with the service. Our service is still 15 days away and pricetravel could not cancel my reservation and refund my money.
Date of experience : November 08, 2023
Thank you for contacting PriceTravel. We will immediately assist you with the necessary follow-up. Please provide us with your locator number (confirmation number you received by email), phone number, and the email you used when making the reservation. If you prefer, you can call us toll-free at +1 855 437 8999 option 2, so that one of our advisors can assist you personally. We apologize in advance for any inconvenience this situation may have caused you. We are here to serve you. Contact us From USA/Canada +1 855 437 8999 From Mexico and Other Countries +52 (998) 881 8879 [email protected]
Worst customer service ever!!
Worst customer service ever!!! Not worth it! They do not stand by their 24 hour price match guarantee! Have to call and email Multiple times, which will make it more than 24 hours. I will never use this travel booking site again!
Date of experience : February 15, 2024
Scammer posing as PriceTravel
Scammer. Beware. They are using official price travel documents to make it seem like it’s a real trip package and purchase but it’s not. We paid 1800 USD and cannot get it back after being scammed. We were sent documents after paying that had errors such as spacing and grammar. The flight was off by 2 minutes from the official United flight plan.
Date of experience : May 18, 2023
Hidden non refundable feed
Made a reservation for a hotel through Pricetravel for the weekend. At first I was worried it wasn’t legit since my confirmation came in a different language. I ended up canceling this hotel and even though the site said it was fully refundable until Dec. 22nd they charged me a %15 percent administration fee, over a month before my stay. No where on their site does it mention an administration fee. Maybe they should be more clear. Stay away from pricetravel if you don’t want to be scammed. If it sounds to good to be true it most likely is.
Date of experience : November 14, 2022
I booked a reservation to Key West for my husband's 50th birthday and needed to cancel because there was an issue with vacation time. I cannot get in touch with them any way at all. I have reported this transaction as bogus.
Date of experience : March 27, 2023
Hidden resort fee!!! Don't trust their prices!!
Hidden resort fee!!! We booked a hotel at Sahara desert in LV, thinking that we had paid the full amount. When we got there, the hotel CHARGES US AGAIN for a resort fee, which was not included in their website, in our email, or EVEN in THEIR RESERVATION POLICY. Today, I went back to see if I had missed anything, read the entire terms and conditions again, and did not SEE ANYTHING about a resort fee. I have tried to call them about eight times and have stayed on the line for hours, but no one has picked up the phone. So disappointed.
Date of experience : December 20, 2022
If you’re planning to visit cuba…
If you’re planning to visit cuba .beware !!!.Pricetravel .com is one of the agencies that sells accommodation in cuba hotels.My experience was frustrating with them.i got to the hotel and the payment for my stay did not go through.i had to spend more than 200 dollars in calls to this agency in mexico to solve my situation.customer service sucks .almost 20 phone calls to have them into my situation.never again
Date of experience : December 16, 2021
Bogus site, complete scam, dishonest thieves!
I canceled a reservation just one day after making it, more than 30 days before my arrival date. The site said it was refundable, but I NEVER got any refund at all! The site lists an electronic voucher under Payments, but I have no idea how to actually access and use a voucher. The cancellation policy just says "Refundable", but no mention at all that that does NOT mean the credit card used to make the reservation will be credited with the refund! On ly a vague reference to an electronic voucher, but no instructions as to how to ever actually get and use a voucher! No one EVER answers email requests for help, and no one EVER answers the phone....just an endless looping recording that repeatedly says "Please stay online" endlessly. I tried about 20 times, different days and times. Once I sat the phone down on speaker, and heard that recording for 3 hours and 33 minutes! Other times for 1-2 hours at a time! This pricetravel entity is a complete sham, and populated by dishonest thieves that should all be put in jail. STAY AWAY!
Date of experience : February 25, 2023
This website is a complete scam no good…
This website is a complete scam no good for nobody's going to answer your phone if you want to cancel there just fee hiding money thieves
Date of experience : December 27, 2022
Haven’t received the money for my…
Haven’t received the money for my cancelation refund, no one answers my emails nor the whatsapp messages. Been trying to get in touch with them for days already
Date of experience : May 26, 2022
Biggest scam…
K has to out a one star just to write this out they are horrible. It gives you a Huber to call for cancellation but I sat on the IG one for over 4 hours and never got an answer. I keep emailing them to cancel and no one replies. They did take my money and now I’m stuck. I have to take the L but this website must be reported or something. They say you can cancel but you really can’t because there’s no one to talk to. There’s no customer service. Don’t buy anything from them. It really is a scam that
Date of experience : September 13, 2023
You can't get a hold of them
You can't get a hold of them. I've sat on the phone for hours, emailed them and even tried the chat service on their website, to no avail. The chat was in another language. Wow! Am I disappointed. Never again.
Date of experience : September 12, 2023
Very effective and recommendable!!👍
Date of experience : August 17, 2023
- Español (España)
- Español (Latinoamérica)
- 繁體中文 (香港)
- 繁體中文 (台灣)
- Português (Portugal)
- Português (Brasileiro)
- Bahasa Indonesia
- Bahasa Melayu
- Français (Canada)
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COMMENTS
Bienvenido a PriceTravel Extranet. Puntos de atención en México y Colombia. Contamos con 173 puntos de atención para el cliente. Hoteles en México y en el mundo. 209804 hoteles en 25145 ciudades de todo el mundo. Información exclusiva para agencias. Más de 1,500 agentes de viajes tienen acceso a precios y ofertas atractivas ...
Book flights and hotels at the best prices at PriceTravel, your travel agency. Take advantage of our limited deals . Cancun, Mexico. Up to 60% Discount! Playa del Carmen, Mexico. Up to 50% Discount! Puerto Vallarta, Mexico. Up to 50% Discount! This Week's Top Promotions .
Check your voucher. Locator: Your email (that you used to reserve): While checking your voucher you can: Check your reservation status. Print it. Request changes or cancelations.
From USA/Canada +1 855 437 8999; From Mexico and Other Countries +52 (998) 881 8879; [email protected]
The user with email cannot be reset. Please, send an email to servicio[at]pricetravel.com.
USA / Canadá +1 855 437 8999; Rest of the world +52 (998) 881 8879
PRICETRAVEL was one of the first online travel agencies to sign commercial agreements with some of the most important hotel chains, such as Occidental Resorts, Camino Real and Riu. Likewise, during 2002 we added the sale of air tickets and transportation services to our range of services. By December 2008 our customer service point had tripled ...
PriceTravel Holding is a leading travel company in Latin America, offering innovative solutions for hotels, airlines, travel agencies and corporate clients. Discover how PriceTravel Holding can help you grow your business and reach new markets.
To modify, call: 1855 437 8999. and have on hand the following information →.
PriceTravel Holding was founded in 2000 as a global distribution company with a strong focus on Latin America and The Caribbean. The company is present in Mexico, Colombia, the United States, and ...
Av. Kabah SM 13 Mza 1 Lote 3 01 Local 1 CP 77500 Cancún, Quintana Roo Pricetravel Holding - © 2024 Todos los derechos reservados. All rights reserved. Aviso de ...
Puerto Vallarta, Mexico. Up to 35% Discount! Discover the best trips and tour packages at the best price in PriceTravel.com. Our wide selection of hotels, flights and travel packages will allow you to find the perfect option for your needs and budget. Plan your next trip with us and save money!
These policies also apply to canceling reservations made on fixed payments. Bus. Cancellations made 3 days or more before the scheduled bus departure time - a charge of 10% applies. Cancellations made 0 to 2 days prior to scheduled bus departure time - a charge of 100% applies.
arrow_forward. Get inspired! Find the best hotels for your trip and enjoy the best deals to any destination. • Try our brand new app: a friendlier, faster and simple design. • Reliable hotel photos and complete room descriptions. • Pay your reservations with ease. • Check your itinerary, even offline. • Create an account and keep ...
This PriceTravel's API enables you to quote, create and get reservations; also you can cancel existing reservations. This API is a REST based Web Services. REST Architecture overview. Using this API requires familiarity with the following REST Architecture concepts: Resources
Puerto Vallarta, Mexico. Up to 35% Discount! PriceTravel is your online travel agency to find the best packages and offers on your next trips. Book with us and save on your holidays!
24 hours, 365 days a year. Complete name of the traveler. Record locator. Confirmation code (which you received via email) If you prefer, email your cancelation request to [email protected] with the above mentioned information and the reason for the cancelation. View hotel cancellation policy. Reserva hoteles, paquetes, tours, boletos ...
Bienvenido a PriceTravel Extranet. Puntos de atención en México y Colombia. Contamos con 173 puntos de atención para el cliente. Hoteles en México y en el mundo. 208671 hoteles en 25060 ciudades de todo el mundo. Información exclusiva para agencias. Más de 1,500 agentes de viajes tienen acceso a precios y ofertas atractivas ...
Join PriceTravel Get to know more about us. Download Corporate Brochure. Follow us: Corporate offices Mexico. Cancun. Av. Kabah Mza 1 Lote 3-01 Local 1, Sm 13, CP. 77500 Cancun, Quintana Roo, Mexico Tel. +52 (998) 193 36 60 Location. Mexico City. Av. Río Mixcoac 69 Col. Crédito Constructor Del. Benito Juárez, CP. 03940
Flights at the best prices at PriceTravel, your travel agency. Take advantage of our limited deals . Cancun, Mexico. Up to 60% Discount! Playa del Carmen, Mexico. Up to 50% Discount! Puerto Vallarta, Mexico. Up to 50% Discount! This Week's Top Promotions . Promotions, deals, and special offers.
GET AWAY, THEY ARE SCAMMING PEOPLE. Totally ruined my grannies 90's birthday celebration. My mum had initially booked 2 flights tickets from Mexico City to La Paz, Mexico (she paid $485 USD); she made a mistake with the dates of birth so she had to call the call centre to solve this on 5586638825.
Welcome to Partner Central. Your connection to Expedia Group's global travel marketplace, Partner Central provides tools and information to help you attract travelers, manage your business, and maximize revenue potential.