do travel

ARE YOU A TRAVEL AGENT? ARE YOU A TRAVEL AGENT?

Calling all travel agents!

Join DO Travel Rewards, the loyalty program of the Dominican Republic, and unlock exclusive benefits while making your job easier. No matter where your clients book, if it's for the Dominican Republic, reporting those bookings opens the door to cashback opportunities and so much more.

Connect with a vibrant community of like-minded professionals and access streamlined tools designed to enhance your experience.  Elevate your journey with DO Travel Rewards – sign up now and enjoy the perks of being a valued member!

Together, let's lead the way, inspire others, and create a future where extraordinary travel experiences become the rule.

EARN & LEARN EARN & LEARN

Benefits & rewards.

Earn CASHBACK for every eligible booking of Dominican Republic destinations.

Access to exclusive BENEFITS   for DO Travel Rewards Members.

Monthly GIVEAWAYS, FAM TRIP RAFFLES & more !

Community & Learning 

Stay tuned for the LATEST NEWS – New hotel openings, market statistics, airline connectivity news, cruise por ts announcements and more. 

Access to general and product-specific WEBINARS .

Enjoy building relationships with l eaders   in our COMMUNITY .

PROMOTION • PROMOTION  • PROMOTION

NIGHT  

Terms and conditions apply: Minimum of 4 nights. The booking date must be after August 1st, 2023. Travel date open. Bookings may only be reported up to 14 days after check-in date.

US/CAN/LATAM MARKET  

 Terms and conditions apply: Minimum 5 nights. The booking date must be after September 20th, 2023. Travel date open. Bookings may only be reported up to 14 days after check-in date.

EUROPE MARKET  

Uk market  .

SANTO DOMINGO

PUERTO PLATA

SAMANÁ

“República Dominicana es un gran ejemplo dado para el mundo y ha demostrado su liderazgo de como desarrollar turismo sostenible”. 

Zurab Pololikashvili

Secretary-General of the World Tourism Organization

creators of unique supported travel experiences...

your invitation to unique supported travel experiences

We use cookies to enable essential functionality on our website, and analyze website traffic. By clicking Accept you consent to our use of cookies. Read about how we use cookies.

We use cookies to enable essential functionality on our website, and analyze website traffic. Read about how we use cookies .

These cookies are strictly necessary to provide you with services available through our websites. You cannot refuse these cookies without impacting how our websites function. You can block or delete them by changing your browser settings, as described under the heading "Managing cookies" in the Privacy and Cookies Policy .

These cookies collect information that is used in aggregate form to help us understand how our websites are being used or how effective our marketing campaigns are.

• Credit cards
• View all credit cards
• Banking guide
• Loans guide
• Insurance guide
• Personal finance
• View all personal finance
• Small business
• Small business guide
• View all taxes

You’re our first priority. Every time.

We believe everyone should be able to make financial decisions with confidence. And while our site doesn’t feature every company or financial product available on the market, we’re proud that the guidance we offer, the information we provide and the tools we create are objective, independent, straightforward — and free.

So how do we make money? Our partners compensate us. This may influence which products we review and write about (and where those products appear on the site), but it in no way affects our recommendations or advice, which are grounded in thousands of hours of research. Our partners cannot pay us to guarantee favorable reviews of their products or services. Here is a list of our partners .

Do Travel Agents Save You Money?

Many, or all, of the products featured on this page are from our advertising partners who compensate us when you take certain actions on our website or click to take an action on their website. However, this does not influence our evaluations. Our opinions are our own. Here is a list of our partners and here's how we make money .

Table of Contents

How much does a travel agent cost?

Do travel agents get discounts on flights, how can a travel agent help me, smart money move: book with the right credit card, how do i find a good travel agent.

With a few keystrokes, you can find cheap travel deals on the web. But travel agents can do that and more.

Often, travel agents receive deals directly from hotels and tour operators that you may not have access to. They also have contacts with resorts and hotels, so they can bargain for better deals. But just how much do travel agents cost? Some people assume that travel agents are expensive, which may keep them from using their services. However, that's not necessarily true.

Regardless if you go with a travel agent or plan on your own, it can be a smart money move to book with a credit card thats earns rewards on your bookings and helps you avoid foreign transaction fees if you end up traveling abroad.

The cost of using a travel agent is generally marginal, and often, they won't charge you at all. Much of their money comes from commissions the hotels and wholesalers pay them. Before you decide to book with a travel agent, inquire whether or not they charge fees.

Also, if you’ve booked a trip with a travel agent and for whatever reason need to cancel, they might be able to help get the refund more directly.

» Learn more: How to become a travel agent

Generally not, and especially not for short distances. For the most part, any discount you'd get from using a travel agent would be for a combined package. Still, it never hurts to ask if your travel agent can get you a deal on your flight.

If you're traveling internationally — especially to a country you've never visited — a travel agent can be a useful resource in helping you plan your trip. They can manage all of your booking needs, which can be easier than juggling a long itinerary that includes flights, hotels and excursions on your own.

Group travel is another common situation that can benefit from an agent's assistance. Coordinating bookings across multiple parties can get confusing. A travel agent can keep things organized, negotiate with services and personally work out any complications that may arise. Rather than trying to reserve rooms in the same hotels and seats on the same flights with multiple credit cards and names, let a travel agent do that work.

Travel agents can also be helpful by providing destination advice. Many specialize in particular destinations and can offer insight as to how you should structure your visit. Agents can direct you to the services, facilities and entertainment that best align with your interests and needs.

» Learn more: Other things a travel agent can do that a search engine can't

Whether you decide to use a travel agent to book your trip (i.e. flights, accommodations, excursions, cruises, car rentals, etc.) or plan the whole trip on your own, consider what credit card makes the most sense for your vacation.

If you're going abroad, use a card that waives foreign transaction fees so that you can avoid those fees. Also consider credit cards that include complimentary travel insurance so that you can be protected on your trip if things go awry.

Here is a sampling of cards that include travel insurance and also waive foreign transaction fees. These cards also earn rewards on travel, which you can redeem in various ways.

on Chase's website

on American Express' website

• 5 points per $1 on travel booked through Chase.

• 3 points per $1 on dining (including eligible delivery services and takeout), select streaming services and online grocery purchases (not including Target, Walmart and wholesale clubs).

• 2 points per $1 on other travel.

• 1 point per $1 on other purchases.

• 10 points per $1 on Chase Dining, hotel stays and car rentals purchased through Chase.

• 5 points per $1 on air travel purchased through Chase.

• 3 points per $1 on other travel and dining not booked with Chase.

• 5 points per $1 on flights booked directly with airlines or with American Express Travel, on up to $500,000 spent per year.

• 5 points per $1 on prepaid hotels booked with American Express Travel.

• 1 point per $1 on other eligible purchases.

Terms apply.

• Trip delay: Up to $500 per ticket for delays more than 12 hours.

• Trip cancellation: Up to $10,000 per person and $20,000 per trip. Maximum benefit of $40,000 per 12-month period.

• Trip interruption: Up to $10,000 per person and $20,000 per trip. Maximum benefit of $40,000 per 12-month period.

• Baggage delay: Up to $100 per day for five days.

• Lost luggage: Up to $3,000 per passenger.

• Travel accident: Up to $500,000.

• Rental car insurance: Up to $75,000.

• Trip delay: Up to $500 per ticket for delays more than 6 hours.

• Travel accident: Up to $1 million.

• Rental car insurance: Up to the actual cash value of the car.

• Trip delay: Up to $500 per trip for delays more than 6 hours.

• Trip cancellation: Up to $10,000 per trip. Maximum benefit of $20,000 per 12-month period.

• Trip interruption: Up to $10,000 per trip. Maximum benefit of $20,000 per 12-month period.

The cards listed above all carry annual fees, especially given all the perks they provide.

If you don't care about the perks listed and simply want a card with no annual fee that waives foreign transaction fees, check out this list of options .

Several websites can help you track down and contact suitable travel agents. TravelSense.org , part of the American Society of Travel Advisors, allows you to search by some useful parameters including specialty and geographic location.

Insurance Benefit: Trip Delay Insurance

Up to $500 per Covered Trip that is delayed for more than 6 hours; and 2 claims per Eligible Card per 12 consecutive month period.

Eligibility and Benefit level varies by Card. Terms, Conditions and Limitations Apply.

Please visit americanexpress.com/benefitsguide for more details.

Underwritten by New Hampshire Insurance Company, an AIG Company.

Insurance Benefit: Trip Cancellation and Interruption Insurance

The maximum benefit amount for Trip Cancellation and Interruption Insurance is $10,000 per Covered Trip and $20,000 per Eligible Card per 12 consecutive month period.

Insurance Benefit: Baggage Insurance Plan

Baggage Insurance Plan coverage can be in effect for Covered Persons for eligible lost, damaged, or stolen Baggage during their travel on a Common Carrier Vehicle (e.g., plane, train, ship, or bus) when the Entire Fare for a ticket for the trip (one-way or round-trip) is charged to an Eligible Card. Coverage can be provided for up to $2,000 for checked Baggage and up to a combined maximum of $3,000 for checked and carry-on Baggage, in excess of coverage provided by the Common Carrier. The coverage is also subject to a $3,000 aggregate limit per Covered Trip. For New York State residents, there is a $2,000 per bag/suitcase limit for each Covered Person with a $10,000 aggregate maximum for all Covered Persons per Covered Trip.

Underwritten by AMEX Assurance Company.

Insurance Benefit: Car Rental Loss & Damage Insurance

Car Rental Loss and Damage Insurance can provide coverage up to $75,000 for theft of or damage to most rental vehicles when you use your eligible Card to reserve and pay for the entire eligible vehicle rental and decline the collision damage waiver or similar option offered by the Commercial Car Rental Company. This product provides secondary coverage and does not include liability coverage. Not all vehicle types or rentals are covered. Geographic restrictions apply.

Underwritten by AMEX Assurance Company. Car Rental Loss or Damage Coverage is offered through American Express Travel Related Services Company, Inc.

How to maximize your rewards

You want a travel credit card that prioritizes what’s important to you. Here are some of the best travel credit cards of 2024 :

Flexibility, point transfers and a large bonus: Chase Sapphire Preferred® Card

No annual fee: Bank of America® Travel Rewards credit card

Flat-rate travel rewards: Capital One Venture Rewards Credit Card

Bonus travel rewards and high-end perks: Chase Sapphire Reserve®

Luxury perks: The Platinum Card® from American Express

Business travelers: Ink Business Preferred® Credit Card

1x-5x 5x on travel purchased through Chase Travel℠, 3x on dining, select streaming services and online groceries, 2x on all other travel purchases, 1x on all other purchases.

60,000 Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $750 when you redeem through Chase Travel℠.

1.5%-5% Enjoy 5% cash back on travel purchased through Chase Travel℠, 3% cash back on drugstore purchases and dining at restaurants, including takeout and eligible delivery service, and unlimited 1.5% cash back on all other purchases.

Up to $300 Earn an additional 1.5% cash back on everything you buy (on up to $20,000 spent in the first year) - worth up to $300 cash back!

on Capital One's website

2x-5x Earn unlimited 2X miles on every purchase, every day. Earn 5X miles on hotels and rental cars booked through Capital One Travel, where you'll get Capital One's best prices on thousands of trip options.

75,000 Enjoy $250 to use on Capital One Travel in your first cardholder year, plus earn 75,000 bonus miles once you spend $4,000 on purchases within the first 3 months from account opening - that’s equal to $1,000 in travel.

National Geographic content straight to your inbox—sign up for our popular newsletters here

• THE BIG IDEA

Why travel should be considered an essential human activity

Travel is not rational, but it’s in our genes. Here’s why you should start planning a trip now.

In 1961, legendary National Geographic photographer Volkmar Wentzel captured two women gazing at the surf off Peggy’s Cove, Nova Scotia. This and all the other images in this story come from the National Geographic image collection.

I’ve been putting my passport to good use lately. I use it as a coaster and to level wobbly table legs. It makes an excellent cat toy.

Welcome to the pandemic of disappointments. Canceled trips, or ones never planned lest they be canceled. Family reunions, study-abroad years, lazy beach vacations. Poof. Gone. Obliterated by a tiny virus, and the long list of countries where United States passports are not welcome.

Only a third of Americans say they have traveled overnight for leisure since March, and only slightly more, 38 percent, say they are likely to do so by the end of the year, according to one report. Only a quarter of us plan on leaving home for Thanksgiving, typically the busiest travel time. The numbers paint a grim picture of our stilled lives.

It is not natural for us to be this sedentary. Travel is in our genes. For most of the time our species has existed, “we’ve lived as nomadic hunter-gatherers moving about in small bands of 150 or fewer people,” writes Christopher Ryan in Civilized to Death . This nomadic life was no accident. It was useful. “Moving to a neighboring band is always an option to avoid brewing conflict or just for a change in social scenery,” says Ryan. Robert Louis Stevenson put it more succinctly: “The great affair is to move.”

What if we can’t move, though? What if we’re unable to hunt or gather? What’s a traveler to do? There are many ways to answer that question. “Despair,” though, is not one of them.

In this aerial view from 1967, wall-to-wall seaside sunbathers relax under umbrellas or on beach towels in Ocean City, Maryland .

A 1967 fall festival in Guadalajara, Mexico , starred traditionally costumed musicians and dancers.

We are an adaptive species. We can tolerate brief periods of forced sedentariness. A dash of self-delusion helps. We’re not grounded, we tell ourselves. We’re merely between trips, like the unemployed salesman in between opportunities. We pass the days thumbing though old travel journals and Instagram feeds. We gaze at souvenirs. All this helps. For a while.

We put on brave faces. “Staycation Nation,” the cover of the current issue of Canadian Traveller magazine declares cheerfully, as if it were a choice, not a consolation.

Today, the U.S. Travel Association, the industry trade organization, is launching a national recovery campaign called “ Let’s Go There .” Backed by a coalition of businesses related to tourism—hotels, convention and visitor bureaus, airlines—the initiative’s goal is to encourage Americans to turn idle wanderlust into actual itineraries.

The travel industry is hurting. So are travelers. “I dwelled so much on my disappointment that it almost physically hurt,” Paris -based journalist Joelle Diderich told me recently, after canceling five trips last spring.

(Related: How hard has the coronavirus hit the travel industry? These charts tell us.)

My friend James Hopkins is a Buddhist living in Kathmandu . You’d think he’d thrive during the lockdown, a sort-of mandatory meditation retreat. For a while he did.

But during a recent Skype call, James looked haggard and dejected. He was growing restless, he confessed, and longed “for the old 10-countries-a-year schedule.” Nothing seemed to help, he told me. “No matter how many candles I lit, or how much incense I burned, and in spite of living in one of the most sacred places in South Asia, I just couldn’t change my habits.”

When we ended our call, I felt relieved, my grumpiness validated. It’s not me; it’s the pandemic. But I also worried. If a Buddhist in Kathmandu is going nuts, what hope do the rest of us stilled souls have?

I think hope lies in the very nature of travel. Travel entails wishful thinking. It demands a leap of faith, and of imagination, to board a plane for some faraway land, hoping, wishing, for a taste of the ineffable. Travel is one of the few activities we engage in not knowing the outcome and reveling in that uncertainty. Nothing is more forgettable than the trip that goes exactly as planned.

Related: Vintage photos of the glamour of travel

Travel is not a rational activity. It makes no sense to squeeze yourself into an alleged seat only to be hurled at frightening speed to a distant place where you don’t speak the language or know the customs. All at great expense. If we stopped to do the cost-benefit analysis, we’d never go anywhere. Yet we do.

That’s one reason why I’m bullish on travel’s future. In fact, I’d argue travel is an essential industry, an essential activity. It’s not essential the way hospitals and grocery stores are essential. Travel is essential the way books and hugs are essential. Food for the soul. Right now, we’re between courses, savoring where we’ve been, anticipating where we’ll go. Maybe it’s Zanzibar and maybe it’s the campground down the road that you’ve always wanted to visit.

(Related: Going camping this fall? Here’s how to get started.)

James Oglethorpe, a seasoned traveler, is happy to sit still for a while, and gaze at “the slow change of light and clouds on the Blue Ridge Mountains” in Virginia, where he lives. “My mind can take me the rest of the way around this world and beyond it.”

It’s not the place that is special but what we bring to it and, crucially, how we interact with it. Travel is not about the destination, or the journey. It is about stumbling across “a new way of looking at things,” as writer Henry Miller observed. We need not travel far to gain a fresh perspective.

No one knew this better than Henry David Thoreau , who lived nearly all of his too-short life in Concord, Massachusetts. There he observed Walden Pond from every conceivable vantage point: from a hilltop, on its shores, underwater. Sometimes he’d even bend over and peer through his legs, marveling at the inverted world. “From the right point of view, every storm and every drop in it is a rainbow,” he wrote.

Thoreau never tired of gazing at his beloved pond, nor have we outgrown the quiet beauty of our frumpy, analog world. If anything, the pandemic has rekindled our affection for it. We’ve seen what an atomized, digital existence looks like, and we (most of us anyway) don’t care for it. The bleachers at Chicago ’s Wrigley Field; the orchestra section at New York City ’s Lincoln Center; the alleyways of Tokyo . We miss these places. We are creatures of place, and always will be.

After the attacks of September 11, many predicted the end of air travel, or at least a dramatic reduction. Yet the airlines rebounded steadily and by 2017 flew a record four billion passengers. Briefly deprived of the miracle of flight, we appreciated it more and today tolerate the inconvenience of body scans and pat-downs for the privilege of transporting our flesh-and-bone selves to far-flung locations, where we break bread with other incarnate beings.

Landscape architects work in their Rio de Janeiro, Brazil , studio in 1955.

A tourist photographs a towering century plant in St. Thomas, U.S. Virgin Islands, in 1956.

In our rush to return to the world, we should be mindful of the impact of mass tourism on the planet. Now is the time to embrace the fundamental values of sustainable tourism and let them guide your future journeys. Go off the beaten path. Linger longer in destinations. Travel in the off-season. Connect with communities and spend your money in ways that support locals. Consider purchasing carbon offsets. And remember that the whole point of getting out there is to embrace the differences that make the world so colorful.

“One of the great benefits of travel is meeting new people and coming into contact with different points of view,” says Pauline Frommer, travel expert and radio host.

So go ahead and plan that trip. It’s good for you, scientists say . Plotting a trip is nearly as enjoyable as actually taking one. Merely thinking about a pleasurable experience is itself pleasurable. Anticipation is its own reward.

I’ve witnessed first-hand the frisson of anticipatory travel. My wife, not usually a fan of travel photography, now spends hours on Instagram, gazing longingly at photos of Alpine lodges and Balinese rice fields. “What’s going on?” I asked one day. “They’re just absolutely captivating,” she replied. “They make me remember that there is a big, beautiful world out there.”

Many of us, myself included, have taken travel for granted. We grew lazy and entitled, and that is never good. Tom Swick, a friend and travel writer, tells me he used to view travel as a given. Now, he says, “I look forward to experiencing it as a gift.”

Related Topics

• TRAVEL PHOTOGRAPHY
• VINTAGE PHOTOGRAPHY

You May Also Like

How to take perfect portrait photos

Don’t rely on social media: Here’s why you should keep a travel journal

Summer flash sale – up to $20 off.

What's new in London's museums ahead of King Charles III's Coronation

Explore 6 of history’s most infamous scams and hoaxes

Why do so many virtual assistants have female voices?

We swapped baths for showers—but which one is better for you?

Why it’s never too late to learn a language as an adult

• Environment
• History & Culture

History & Culture

• Mind, Body, Wonder
• Terms of Use
• Privacy Policy
• Your US State Privacy Rights
• Children's Online Privacy Policy
• Interest-Based Ads
• About Nielsen Measurement
• Do Not Sell or Share My Personal Information
• Nat Geo Home
• Attend a Live Event
• Book a Trip
• Inspire Your Kids
• Shop Nat Geo
• Visit the D.C. Museum
• Learn About Our Impact
• Support Our Mission
• Advertise With Us
• Customer Service
• Renew Subscription
• Manage Your Subscription
• Work at Nat Geo
• Sign Up for Our Newsletters
• Contribute to Protect the Planet

Copyright © 1996-2015 National Geographic Society Copyright © 2015-2024 National Geographic Partners, LLC. All rights reserved

7 Personal Benefits of Travel

Forget milling around in your finest evening wear, Singapore Sling in hand: You'll be lucky to get peanuts. Flying isn't quite the party it was in Sinatra's days, and lots of time, energy, and money are expended to leave home, so why travel? How long do the  personal benefits of travel last?

Getting away from home and stepping outside of your usual routine is beneficial for both mind and body. The long-lasting personal benefits of visiting a foreign country far outweigh the costs and time to get there.

The great travel writer Pico Lyer said: "Travel is not really about leaving our homes, but leaving our habits." Here are seven ways that travel, especially  international travel, will enhance your life.

Travel Sharpens the Mind

You've done your old routine for so many years that you could run through it on autopilot. Being dropped into a new environment engages a dormant part of your mind and gets those synapses firing again.

Suddenly, you'll be required to navigate unfamiliar places, read foreign languages , try new things, make quick decisions, and choose your new eating and sleeping schedule.

Unlike at home, all the new sights, sounds, and places will require mental processing and filing. Your brain will welcome the workout! Once you return home, you'll be sharper than ever for better organizing and sprucing up your daily routine.

A Shift in Perspective

"Nobody comes back from a journey the way they started it." — Unknown

Being exposed to new cultures and people will greatly shift your paradigm and create a healthier perspective once you return back home. Seeing different social classes creates compassion and really makes you feel more blessed and content. Large portions of the world's population have to deal with daily threats such as hunger, disease , and landmines .

A hard day at work suddenly doesn't seem so bad when you see people in developing countries toiling in sun-scorched fields from morning to dark, or begging for a drink of water.

A Chance to Try New Things

"Do not follow where the path may lead. Go instead where there is no path and leave a trail." — Ralph Waldo Emerson

While you may branch out at home from time to time by trying new restaurants or splurging on expenditures, traveling kicks you out of the comfort zone and forces you, for better or worse, to try new things!

Even if you don't enjoy your first attempt at scuba diving , at least you'll be able to relate in a new way the next time you see it in a movie or hear someone talking about it.

Becoming a well-rounded individual enhances self-confidence and will help you find new material for conversation in social settings with a wider variety of people.

Who knows, you may accidentally discover your new favorite food or find out that you want to pursue a new career in karaoke!

Meet New People

"A journey is best measured in friends, not in miles." — Tim Cahill

You'll meet far more friendly people on the road than you will under ordinary circumstances at home.

Other travelers are always looking to share experiences, give tips on places to go, and meet people from all over. Striking up a conversation with other travelers is extraordinarily easy.

A polite "so where are you from?" breaks the ice quite easily and may lead to lasting friendships with people from all over the world.

See the Real Deal

"To travel is to discover that everyone is wrong about other countries." — Aldous Huxley

Until you visit a place and form your own opinions, your understanding only comes from what you were taught in school, read in books, or saw on media, which may or may not be a complete truth.

Don't over-research your upcoming destination in guidebooks. Do your best to avoid building a bias toward a place or installing mental filters before you visit. Wait to form your own opinion, remaining objective until you can make up your own mind.

Exercise and Sunshine

Sure, you could just go sweat in the gym under fluorescent lighting, but chances are that you'll be much more active from day to day while on the road, regardless of whether your trip is an adventurous one or simply a relaxing beach trip .

You could be exploring new cities on foot, hiking , swimming, walking between places, and hopefully soaking up some needed sunshine while doing so. And it's guaranteed to smell better than the gym.

Come Home Renewed

After stepping away from home for a while, you'll return with renewed energy, a new set of mental filters, and ready to take on the next big project or challenge. Call it a life reboot.

Getting away for some time, even though it requires effort, will greatly enhance your attitude and productivity once you return home. Sure, you may have some mail piled up and matters to attend, but those are simple challenges easily knocked out.

Breaking up the monotony for a while is a great way to reduce stress and give your life an injection of excitement. Don't be surprised if shortly after your return, you're already counting down days until the next trip!

11 Ways to Beat Your Post-Travel Depression

Why Go Camping?

The 11 Best Places to Buy Luggage of 2024

Bike Travel Is Surging Around the World. Will It Last?

The 9 Best Places to Buy Golf Clubs of 2024

A Women's Rock Climbing Camp Was One of My Most Empowering Travel Experiences

What to Pack for Bali

How My Previous Travels Prepared Me to Quarantine

9 Tips for Traveling With Kids During the Pandemic

Tips and Advice for Dealing With Homesickness

Saving Face and Losing Face

The Good and Bad of Pokemon Go for Travelers

Different Ways to Stay Fit in Montreal

10 Hotel Add-On Charges to Avoid

Is It Safe to Go On a Hike Right Now?

Zicasso Travel Agents Offer Custom Vacations for Adventurous Travelers

2,600+ US flights canceled: United, American Airlines resume service after global outage

• A global IT outage caused delays and cancellations for air passengers around the world.
• Several U.S. carriers, including American Airlines, United Airlines, and Delta Air Lines, issued ground stops for all their flights early on Friday due to communication problems.
• The aviation sector is hit particularly hard due to its sensitivity to timings.

Get more news like this delivered to your inbox by signing up for our Travel newsletter here .

William Sikora III was supposed to fly from Philadelphia to Detroit on Friday morning.

“We are stuck at this airport,” he posted in a video on X at 6 a.m., zooming in on blue airport screens showing system errors. “United, Delta, America, all this stuff is down. People are just sitting here. The apps still say our flight’s on time because they can’t update information in the apps.”

Air passengers around the world faced delays, cancellations and problems checking in as airports and airlines were caught up in a  massive IT outage  that also affected industries ranging from banks to media companies.

Several U.S. carriers, including American Airlines, United Airlines, and Delta Air Lines, issued ground stops for all their flights early on Friday due to communication problems, according to the Federal Aviation Administration.

There were over 2,600 flights canceled and nearly 9,200 delays as of 5 p.m. ET, according to flight-tracking website FlightAware . Most airlines were able to resume operations as the morning progressed, but many said they expected disruptions to continue throughout the day.

More on the outage: Global tech outage grounds flights, hits banks and media businesses

Megan Brown said Washington Dulles Airport was surprisingly calm, even as the airline industry was in turmoil. She said the airport was less crowded than usual, making for a quicker-than-expected security screening, and passengers seemed understanding about the disruptions.

"We just took the gamble and came here, and hopefully we’ll leave today,” Brown told USA TODAY by phone from Dulles. “There’s nothing you can do.”

Her family's 8:25 a.m. ET flight to San Francisco was delayed, but they were able to take off within a couple of hours. "A cheer just erupted as the gate agent said we are going to start boarding," she said.

Around the world, airports and airlines advised customers to arrive earlier than normal for flights.

Around 9 a.m. Sikora posted another video showing fellow travelers sitting on the floor and standing in the middle of a crowded Philadelphia International Airport terminal. 

“Everyone is in the same boat. Just wandering and sitting,” he told USA TODAY.

Issues online: Instagram may be the best social app to get your flight issues fixed. Here's why.

The cybersecurity firm Crowdstrike blamed the global tech outage on a defect in an update for Microsoft Windows hosts.

“Today was not a security or cyber incident. Our customers remain fully protected," Crowdstrike CEO George Kurtz posted on X . "We understand the gravity of the situation and are deeply sorry for the inconvenience and disruption. We are working with all impacted customers to ensure that systems are back up and they can deliver the services their customers are counting on. As noted earlier , the issue has been identified and a fix has been deployed. There was an issue with a Falcon content update for Windows Hosts."

The aviation sector was hit particularly hard due to its sensitivity to timings. Airlines rely on a closely coordinated schedule often run by air traffic control. Just one delay of a few minutes can throw off a flight schedule for take-offs and landings for an airport and airline for the rest of the day.

"The issue affected many separate systems, such as those used for calculating aircraft weight, checking in customers, and phone systems in our call centers," United Airlines said in a statement. "After pausing all departures overnight, flights resumed on Friday morning and we are working diligently to get our customers to their destinations."

Story continues below.

Are flights still grounded? How long will flight delays last?

"Ground stops and delays will be intermittent at various airports as the airlines work through residual technology issues," the FAA said, adding that it's working closely with airlines to resume normal operations.

Travelers are advised to contact their airlines and monitor the FAA's website for the latest information.

How to find the reason for flight delay

Customers can ask airlines why their flight is canceled or delayed, but the Department of Transportation confirmed that it considers the delays and cancellations caused by Friday's IT outage to be "controllable" by the airlines. While airlines may say they didn't cause the computer error, it means that the DOT will hold them responsible for upholding the commitments they've made to customers when it comes to policies like rebooking or hotel and meal vouchers as the mess gets sorted out. Every airline's policy is outlined on the DOT customer service dashboard.  

The Bureau of Transportation Statistics also tracks causes of delays and cancellations.

Airline waivers

Airlines are doing what they can to provide extra flexibility to those affected by the outage.

• American issued a waiver for affected travelers covering all of its U.S. hubs.
• Delta issued a waiver allowing all passengers traveling Friday to rebook their flights.
• Frontier issued a waiver offering rebooking for travelers whose flights were delayed by more than 3 hours. Customers whose flights were canceled may opt for a refund or credit toward future travel.
• United issued a waiver for select airports so passengers can make changes if their flights are affected, though a United spokesperson told USA TODAY that nearly all of the airline's flights depart or arrive in one of the airports covered by the waiver.
• Spirit issued a waiver allowing customers who are booked to fly Friday or Saturday through any airport in its network to change their flights at no additional charge.

What happens if my flight is canceled?

Department of Transportation rules  require all airlines to offer customers a refund if their flights are canceled for any reason, but customers may be entitled to additional compensation if a cancellation is within the airline's control.

What should I do if my flight is delayed?

If your flight is experiencing a long delay, the Transportation Department suggests asking airline staff if they will pay for meals or a hotel room.

The DOT dashboard reflects airlines' official policies, but many carriers handle compensation for delays on a case-by-case basis and may provide vouchers or other benefits in some situations that are not formally covered.

What is considered a significant flight delay?

Each airline defines significant delays differently, but the DOT's dashboard identifies which airlines provide compensation for controllable delays of 3 or more hours.

For instance, all major U.S. carriers are supposed to provide a meal voucher for flights delayed by at least 3 hours for reasons within their control. Additionally, Alaska, JetBlue and Southwest offer credit or a travel voucher when a controllable delay "results in passenger waiting for 3 hours or more from the scheduled departure time," according to the dashboard.

How to file compensation for a delayed flight

Travelers seeking monetary compensation for delayed flights should file a claim with their respective airlines. Passengers seeking other types of compensation, like frequent flyer miles, may be able to request those through the airline's customer service.

Contributing: Andrew Mills, Joanna Plucinska and Lisa Barrington ; Reuters

The Key Points at the top of this article were created with the assistance of Artificial Intelligence (AI) and reviewed by a journalist before publication. No other parts of the article were generated using AI. Learn more .

DO Travel Rewards

Let's DO IT as game changers

  As a travel agent, you have the unique ability to be a game changer, to redefine the way people explore the world. Your expertise, passion, and dedication enable you to create extraordinary journeys that go beyond the customary. Our Global Loyalty Program is designed to unite like-minded game changers, empowering you to push boundaries, break new ground, and elevate the travel industry to unprecedented heights.

There's more!

From premium content and exclusive previews to virtual events with leading experts in their fields, our membership is designed to enrich your life in ways you never imagined.  Become part of a passionate community that shares your interests and is eager to explore new experiences with you.

T&Cs: Valid for eligible bookings. Bookings must be made after the DO Travel Rewards launch date of August 1, 2023. Rewards will be eligible for redemption after check in date. Reservations must be registered on myBookingRewards.com within 14 days of check-in date. For the United States, Canada, Latin America and the Caribbean, the minimum stay per reservation is 4 nights. To apply, travel agents must input their reservation information accurately on the platform. Winners may be required to provide proof of their status as a registered travel agent and any other documentation required for prize verification. Entries that are incomplete, fraudulent, or tampered with will be disqualified. Offers can be modified or cancelled without prior notice. Promotional dates may change without notice. Personal information collected will be used only to administer the Program, provide valuable information and promote the Program's benefits, and will not be shared with third parties.

CONTACT THE DO TRAVEL REWARDS

            For general inquiries, please email [email protected]

Cookie Policy

We use cookies to give you the best online experience. Please let us know if you agree to all of these cookies.

For more information see our privacy policy  here .

Popular destinations

Key travel tips you need to know — whether you’re a first-time or frequent traveler

Editor's Note

Travel demand is on fire.

The Transportation Security Administration expects to screen a record number of passengers this summer. According to the TSA, seven of the 10 busiest days for screening passengers occurred in the past month alone.

As millions of travelers take trips by plane , cruise ship or car , we've gathered some essential travel tips on how best to book and enjoy your journeys.

Whether you're an occasional road-tripper or a frequent globe-trotter, these TPG-backed top travel tips can help you avoid unnecessary headaches when you spend time away from home.

How to find travel deals

Flexibility is key when it comes to finding cheap airfare any time of year. Changing your arrival or departure date by a single day can save you hundreds of dollars on airfare. If you don't mind altering your family's plans slightly, consider booking travel directly on major holidays like the Fourth of July, Thanksgiving and Christmas for cheaper prices and thinner airport crowds.

One of TPG's favorite tools for finding deals is Google Flights . You can use the search field to find the cheapest (or best) flights. Google will also give you a historical view of past price ranges, and it will even send you email alerts if fares jump or drop on specific routes you've selected.

It also has some fun tools for finding a cheap destination. By clicking the "Explore" button on the sidebar and entering your departure airport, Google Flights will give you a map or list of the most wallet-friendly destinations.

However, Google isn't the only place to find deals: TPG publishes regular deal alerts. You can sign up for alerts on X and subscribe to our daily newsletter for the latest deals news.

Don't sleep on mileage awards, either. If you've been hoarding miles since the beginning of the pandemic, it's time to spend them. Cash prices are high, so it can be a good time to burn those miles.

No matter how much you think you know about redeeming miles for flights , there are always new tips and tricks for turning those earnings into dream trips. Turn to TPG for guidance on sweet spots for redemptions. Sites like ExpertFlyer (owned by TPG's parent company, Red Ventures) supply additional redemption ideas or even business-class upgrade inventory.

You may even want to consult a travel agent to get access to special deals that aren't available anywhere else. Travel agents can sometimes get extra perks at hotels or even cheaper business-class airfare to your dream destination.

Be your own best advocate

Because there are still air traffic controller shortages and there's little room for error in the system these days, travelers have to be their own best advocates.

There are ways to get ahead of any possible travel nightmares.

First, be smart when booking. Try to find a nonstop flight rather than one with connections, even if it costs a little more. You'll eliminate the risk of missing connections and lessen the chance of an airline misplacing your luggage during a transfer.

You could also take one of the first flights of the day, as those are least likely to face afternoon thunderstorms and most likely to depart on time. We've even compiled five reasons to book the first flight of the day with all the data.

Related: Your flight is canceled or delayed — here's what you should do next

Download your airline's mobile app to keep track of potential flight delays in real time. The airline app is a secret weapon in case things go wrong. Not only will you know when boarding starts, but you'll also learn of any delays first. Some airlines even allow you to rebook yourself in the app.

If your flight is canceled, you'll want to beat everyone else on your flight who is also looking to get rebooked.

We recommend heading to the customer service desk (or lounge desk if you have access). If there's a delay, you could also get on the phone with the airline or contact them via social media . Sometimes, an airline's representative on X will help you faster than a phone or in-person agent can. You have to use every tool at your disposal when things go south.

Many airlines now have live chat capabilities to help navigate delays and cancellations.

I always have an alternate plan (or two) in the back of my mind in case a flight gets canceled or delayed. I also look to see what other airlines are flying the route I'm booked in case something goes awry. This way, I'll know what to ask for if I need to be rebooked.

Also, save all the receipts for the expenses you incur during delays or cancellations. You'll want excellent documentation in case of meltdowns like the one Southwest Airlines passengers experienced during the 2022 holiday season .

If you're stuck at an airport for an extended period, seek out your airport's secret quiet spaces for a brief escape from the travel chaos.

Get Global Entry and/or TSA PreCheck

One of our favorite ways to speed through the airport and avoid those summertime megalines is via Trusted Traveler programs like TSA PreCheck and Global Entry .

Essentially, the government prescreens you for security, saving you a bit of time during your travels. You'll need to apply ahead of time and pay a fee. The great news is that many credit cards will give you a statement credit for these fees. TSA PreCheck is a $78 application fee for five years, and Global Entry is $100.

Related: Ways to get Global Entry, TSA PreCheck and/or Clear for free

TSA PreCheck allows you to speed through airport security without removing your shoes, laptops or liquids. With Global Entry , you can breeze through customs when you return from an international trip.

If you have the time, it makes sense to go for Global Entry rather than simply TSA PreCheck . Global Entry requires an interview with Customs and Border Patrol ahead of time, but once you're approved, TSA PreCheck will be included.

One other hack to mention is Mobile Passport . You don't even need to be preapproved for the service, and it can speed you through customs at some airports.

Related: Here's what you need to know about Mobile Passport

Get Clear for the ultimate security trifecta

The other security tool we recommend you have in your travel toolbelt is Clear .

Related: Why you should get TSA PreCheck and Clear

The expedited security program allows you to bypass long security lines by using a separate lane at many airports. You'll approach a kiosk that confirms your identity via an iris scan or fingerprint. A Clear employee will then escort you to the front of the security screening line.

A Clear membership combined with TSA PreCheck will enable you to go to even shorter lines at some airports with designated Clear/PreCheck lines. Clear isn't perfect at all airports where it's very popular and there are now long lines (cough, Atlanta). However, it will still lead to shorter lines overall.

Related: Guide to using the Amex Platinum Clear benefit

Make copies of your important documents

Make digital and hard copies of all your important travel-related documents. Start by photographing your driver's license, your state ID and/or your passport.

You should have copies of your IDs in your phone's library in case you get separated from the actual document. Sometimes, it also helps in a pinch if you are asked for ID but didn't bring the hard copy. For example, I was recently asked for my ID to enter One Vanderbilt to have dinner at the new American Express Centurion Lounge in New York. The receptionist would have accepted a photograph of the ID if I didn't have the physical document.

TPG also recommends having an actual photocopy in a separate place. TPG editor Kristy Tolley said she stores a hard copy in a separate place from where she keeps her passport in case she loses a bag. "I also leave a copy of it at home if I'm traveling alone," she said.

Check expiration dates

If you aren't 100% certain of the expiration date of your passport and other travel documents, go check them now. Renewing passports takes time, and some countries require six months of future passport validity to allow entry. Remember that child passports expire every five years, which can sneak up on you.

Related: How and when to renew your passport

Double-checking the expiration dates for driver's licenses and state IDs is also a good idea. Remember that TSA checks the expiration dates on your documents when they screen you for security. Don't forget to check the expiration dates for your Trusted Traveler programs like Global Entry, Clear and TSA PreCheck, too. It can take a while to get a Global Entry interview appointment if you need one to renew.

No one wants to get to the front of the security line only to realize that the PreCheck mark is gone from their boarding pass.

Finally, check the entry requirements if you are traveling internationally. Some countries require visas that you must acquire before arrival.

Consider travel protection

When booking your travel, try to use a credit card that offers some built-in travel protection . Many credit cards, including TPG favorites like The Platinum Card® from American Express , offer this when you use those cards to purchase your airfare and similar travel.

Related: Best credit cards for trip delays and cancellations

If the coverage offered by your credit card isn't enough, you might also want to purchase travel insurance . These policies can sometimes go beyond trip cancellations to cover things like medical evacuations. Warning: Carefully read the fine print on any extra policy to ensure it covers the situations that matter the most to you.

Those who frequently travel abroad may want to consider purchasing an annual travel insurance policy instead of buying one on a trip-by-trip basis. Some TPG staffers purchase annual policies because of the cost savings for multiple trips. Some will find having an annual policy is easier than juggling separate policies or various credit card coverage terms and conditions.

Tips for your luggage

TPG has a ton of tips when it comes to luggage.

First and foremost, try to be on Team Carry-On whenever possible. If you don't check baggage, you are much less likely to become separated from it. Many of us at TPG refuse to check luggage except under extreme circumstances.

Of course, other folks with families or those embarking on long journeys may still want to check bags. If that's the case for you, you can still do many things to lessen the chance you get separated from your stuff. For example, make sure your luggage is in good working order, your contact information is attached and the bag is within the weight limits. You should get to the airport early (but not too early) to check your luggage and confirm it is tagged to the right destination or connection.

Related: Tips to keep the airline from losing your luggage

After recent baggage delays and luggage disasters , we strongly suggest you put Apple AirTags (or the Android equivalent ) into your luggage to track your items if they go missing .

If you check a bag, keep extra medicine or medical supplies in your carry-on bag in case your luggage goes missing or gets delayed. "As a diabetic, I keep a tiny emergency kit in my backpack with enough supplies to keep me going in an emergency," TPG writer Tanner Saunders said.

Former TPG credit card writer Ryan Smith also offered words of advice regarding luggage. "The last items you pack in your carry-on will be most accessible, so use this for your passport, ID, ticket, headphones or whatever else you need during the trip," he said. By making sure those items you'll use most are easiest to reach, you'll save yourself the hassle of having to dig around (or partially unpack) your bag to grab what you need.

Finally, be sure to get compensated if your bags are late or lost. Many airlines will give you points or even cash for delayed bags, and the government has rules on compensation if your bags are lost.

Staying safe on your journeys

From potentially getting robbed while on the road to experiencing bad weather or natural disasters while traveling, many scenarios could arise when you're away from home.

To mitigate those risks, pay attention to U.S. Department of State warnings about the destination you plan to visit. Also, check local sources for the latest news from that country or region for additional context. Although the State Department tends to err on the side of caution with its warnings, it's still best to be aware of what you may face during your trip.

Also, know the local number in case of emergencies. In many places, including Mexico and much of Europe, dialing 9-1-1 on your cellphone will connect you to emergency services like in the U.S. However, you should know the local emergency numbers of whichever country you visit.

Let people at home know your itinerary and stay in touch with them throughout your trip. If something goes amiss, at least someone will know where you're supposed to be or the last place you visited.

If you're arriving at night, contact your hotel or home-share host to ask about the best way to get there and the safest ways to travel at night in that area.

Also, be strategic about how you check into a hotel. Some solo travelers request two keycards to imply someone else is on the trip. Giving thought to the hotel room's security swing bar can also make sense; some travelers place a hand towel over it to make it harder to dislodge from the outside.

Some final tips

• For cruisers, TPG principal cruise writer Gene Sloan suggests arriving in port at least a day in advance (if not several days ahead of time). This will eliminate the risk of missing your ship's departure time and help you acclimate to the local time zone.
• When taking road trips to out-of-the-way destinations, go old school and bring paper maps or download offline maps from Google. Using a paper map or an offline version means you always have a way to navigate around your chosen destination, even if you lose cellular service.
• You should reserve airport parking ahead of time during peak travel times. Some airport parking areas fill up fast around holidays, so reserving your spot ahead of time will save you from wasting time looking for a space when you need to catch a flight. You can also sometimes save by booking online in advance, too.

Bottom line

Whether you're fresh to the world of traveling or a seasoned expert, you can always learn new tips to maximize your time away from home. The more research and preparation you do before your trip, the better your experience will be — especially if things go wrong, as they sometimes do.

Some of our favorite tools are deal alerts, Google Flights , sign-up bonuses and credit card rewards . Learn those tools and use them for better travel every time.

Remember that these days, when things go wrong, you have to be your own best advocate. For more travel tips and tricks, read the stories below.

Related reading:

• Your flight is delayed or canceled: Here's what to do next
• The best travel credit cards
• 6 real-life strategies you can use when your flight is canceled or delayed
• 8 of the best credit cards for general travel purchases
• Here's how to get through airport security faster

Advertisement

Supported by

Airlines and Passengers Still Struggling, a Day After Global Outage

The widespread tech failure left carriers trying to recover and passengers waiting for relief, with many flights still delayed or canceled.

• Share full article

By Christine Chung and Derek M. Norman

A day after a tech outage disrupted industries worldwide, airlines are digging themselves out from the fallout of thousands of delayed and canceled flights that have left travelers stranded and searching to find a way home over the weekend.

On Saturday morning, delays and cancellations had ebbed, and both domestic and international airlines said they expected to return to near normal operations. But higher than usual cancellation rates are still likely throughout the day, as airlines continue to maneuver planes and their flight crews back into position.

Yesterday’s software outages immobilized airlines , affecting numerous functions, including calculating aircraft weight, checking in and communicating with travelers. The waits stacked up for passengers, and some were left with no option other than to sleep at airports.

Grace Aldrin, 23, said she slept on the floor by baggage claim at La Guardia Airport in New York on Friday night after her United flight to Chicago was delayed overnight. She opened her suitcase and slept on top of her clothes, surrounded by others doing the same.

“They didn’t offer any hotel vouchers — they just told us that we could upload our hotel receipts to United Cares and maybe get a refund,” she said. “I called every hotel I could, and they were all booked.”

At 4 a.m., security officers woke her up, and she trudged back into the terminal, where she eventually got on a standby flight.

Delta Air Lines said in a statement on Saturday that more than 600 of its flights — mostly those departing in the morning and early afternoon — had been canceled, and that passengers could expect additional cancellations as the day progressed. The airline has 4,185 scheduled flights today, 13 percent of which have already been canceled, according to Cirium, an aviation analytics firm. That cancellation rate is far higher than normal.

The weekend, when there are generally several thousand fewer flights in the United States than compared with weekdays, gives airlines a bit more room to recover, said Michael McCormick, a former Federal Aviation Administration control tower operator and an assistant professor of aviation science at Embry-Riddle University in Daytona Beach, Fla.

“From a system perspective, today is running well,” he added. “For passengers, not so much.”

Worldwide, there are around 104,000 flights scheduled today. As of the morning, more than 1,800 of these — or about 1.8 percent — had been canceled, according to Cirium. In the U.S., there are some 24,000 scheduled flights. By noon, delays and cancellations had ticked up at Hartsfield-Jackson Atlanta International Airport, Delta’s largest hub, where the average delay exceeded an hour and a half, according to data from the Federal Aviation Administration .

Several carriers, including Delta , United Airlines and Spirit Airlines , still have waivers in effect today allowing passengers to rebook flights without any additional fees. However, passengers said these had not made a dent in easing their journeys. Yesterday, airline apps crashed intermittently, phone and chat services were mired in hourslong waits, and hundreds of people waited in lines to speak with gate agents. Today, passengers are hoping their rebooked or delayed flights actually take off.

Andrew Gallagher, a 52-year-old traveling with his partner for “the trip of a lifetime” to several European cities, including a jaunt on the Orient Express, was supposed to be on a United flight to Amsterdam departing from Newark yesterday. There was no alert or notification that the flight was canceled. Then, he said the airline made no attempt to find him an alternative flight, despite his efforts to reach them by phone and by chat through its website. The only notification he said he received from them was that his pre-ordered meal was canceled. He is now booked on a Saturday evening flight to Brussels.

Many travelers also reported that gate agents were not offering any compensation — for accommodations, transport or meals — or instruction in how to receive it — despite the Transportation Department’s direction that airlines provide assistance to travelers with lengthy delays and cancellations related to the outages.

Patrick Flanagan, a 39-year-old cybersecurity worker from Richmond, Va., and his wife were wrapping up their Las Vegas vacation when the outage upended air travel Friday morning. They had already checked their bags and boarded their plane, which was scheduled to depart at about 6 a.m., and waited for roughly two hours on the tarmac before they were told to deplane.

Mr. Flanagan said he spent about 12 hours at Harry Reid International Airport in Las Vegas on Friday, mostly at the Delta counter trying to retrieve his and his wife’s luggage.

At the airport, there were crowds of people at every counter, unsure of how to rebook their flights or get their bags back. “There were probably hundreds of people in every single line to talk to anybody in a Delta uniform,” he said.

“We still don’t have our bags,” Mr. Flanagan said on Saturday morning, from his hotel room in Las Vegas, where he and his wife are staying until they fly out on their rebooked flight on Sunday. “We’re stuck in the clothes that we were wearing to the airport.”

But he did get a $12 meal voucher, he said.

Follow New York Times Travel on Instagram and sign up for our weekly Travel Dispatch newsletter to get expert tips on traveling smarter and inspiration for your next vacation. Dreaming up a future getaway or just armchair traveling? Check out our 52 Places to Go in 2024 .

Because of an editing error, an earlier version of this article misidentified the location of Embry-Riddle University where Michael McCormick is an assistant professor of aviation science. He teaches at the Daytona Beach, Fla., location, not in New Jersey.

How we handle corrections

Christine Chung is a Times reporter covering airlines and consumer travel. More about Christine Chung

Derek M. Norman is a senior news assistant for the International section of The Times. More about Derek M. Norman

We've detected unusual activity from your computer network

To continue, please click the box below to let us know you're not a robot.

Why did this happen?

Please make sure your browser supports JavaScript and cookies and that you are not blocking them from loading. For more information you can review our Terms of Service and Cookie Policy .

For inquiries related to this message please contact our support team and provide the reference ID below.

Security Alert May 17, 2024

Worldwide caution.

• Travel Advisories |
• Contact Us |
• MyTravelGov |

Find U.S. Embassies & Consulates

Travel.state.gov, congressional liaison, special issuance agency, u.s. passports, international travel, intercountry adoption, international parental child abduction, records and authentications, popular links, travel advisories, mytravelgov, stay connected, legal resources, legal information, info for u.s. law enforcement, replace or certify documents.

Before You Go

Learn About Your Destination

While Abroad

Emergencies

Share this page:

Travel Advisory August 22, 2023

Mexico - see state summaries.

Reissued after periodic review with general security updates, and the removal of obsolete COVID-19 page links.

Country Summary: Violent crime – such as homicide, kidnapping, carjacking, and robbery – is widespread and common in Mexico. The U.S. government has limited ability to provide emergency services to U.S. citizens in many areas of Mexico, as travel by U.S. government employees to certain areas is prohibited or restricted. In many states, local emergency services are limited outside the state capital or major cities.

U.S. citizens are advised to adhere to restrictions on U.S. government employee travel. State-specific restrictions are included in the individual state advisories below. U.S. government employees may not travel between cities after dark, may not hail taxis on the street, and must rely on dispatched vehicles, including app-based services like Uber, and regulated taxi stands. U.S. government employees should avoid traveling alone, especially in remote areas. U.S. government employees may not drive from the U.S.-Mexico border to or from the interior parts of Mexico, except daytime travel within Baja California and between Nogales and Hermosillo on Mexican Federal Highway 15D, and between Nuevo Laredo and Monterrey on Highway 85D.

Read the  country information page  for additional information on travel to Mexico.

Do Not Travel To:

• Colima state  due to  crime  and  kidnapping .
• Guerrero state  due to  crime .
• Michoacan state  due to  crime  and  kidnapping .
• Sinaloa state due to  crime  and  kidnapping
• Tamaulipas state  due to  crime  and  kidnapping.
• Zacatecas  state due to  crime  and  kidnapping .

Reconsider Travel To:

• Baja California  state due to  crime  and  kidnapping .
• Chihuahua state  due to  crime  and  kidnapping .
• Durango state  due to  crime .
• Guanajuato state  due to  crime and kidnapping .
• Jalisco state  due to  crime  and  kidnapping .
• Morelos state  due to  crime .
• Sonora state  due to  crime  and  kidnapping .

Exercise Increased Caution When Traveling To:

• Aguascalientes  state due to  crime .
• Baja California Sur state  due to  crime .
• Chiapas state  due to  crime .
• Coahuila state  due to  crime .
• Hidalgo state  due to  crime .
• Mexico City  due to  crime .
• Mexico State  due to  crime .
• Nayarit state  due to  crime.
• Nuevo Leon  state due to  crime  and  kidnapping .
• Oaxaca state  due to  crime .
• Puebla state  due to  crime  and  kidnapping .
• Queretaro state  due to  crime .
• Quintana Roo state  due to  crime .
• San Luis Potosi state  due to  crime and kidnapping .
• Tabasco state  due to  crime .
• Tlaxcala state due to  crime .
• Veracruz state  due to  crime .

Exercise Normal Precautions When Traveling To:

• Campeche state
• Yucatan state

Visit our website for  Travel to High-Risk Areas .

If you decide to travel to Mexico:

• Keep traveling companions and family back home informed of your travel plans. If separating from your travel group, send a friend your GPS location. If taking a taxi alone, take a photo of the taxi number and/or license plate and text it to a friend.
• Use toll roads when possible and avoid driving alone or at night. In many states, police presence and emergency services are extremely limited outside the state capital or major cities.
• Exercise increased caution when visiting local bars, nightclubs, and casinos.
• Do not display signs of wealth, such as wearing expensive watches or jewelry.
• Be extra vigilant when visiting banks or ATMs.
• Enroll in the  Smart Traveler Enrollment Program (STEP)  to receive Alerts and make it easier to locate you in an emergency.
• Follow the Department of State on  Facebook  and  Twitter .
• Follow the U.S. Embassy on Facebook and Twitter .
• Review the  Country Security Report  for Mexico.
• Mariners planning travel to Mexico should check for U.S. maritime  advisories  and  alerts , which include instructions on reporting suspicious activities and attacks to Mexican naval authorities.
• Prepare a contingency plan for emergency situations. Review the  Traveler’s Checklist .
• Visit the CDC page for the latest travel health information related to your travel. 

Aguascalientes state – Exercise Increased Caution

Exercise increased caution due to crime.

Criminal activity and violence may occur throughout the state.

There are no restrictions on travel for U.S. government employees in Aguascalientes state.

Baja California state – Reconsider Travel

Reconsider travel due to crime and kidnapping.

Transnational criminal organizations compete in the border area to establish narco-trafficking and human smuggling routes. Violent crime and gang activity are common. Travelers should remain on main highways and avoid remote locations. Of particular concern is the high number of homicides in the non-tourist areas of Tijuana. Most homicides appeared to be targeted; however, criminal organization assassinations and territorial disputes can result in bystanders being injured or killed. U.S. citizens and LPRs have been victims of kidnapping.

U.S. government employees must adhere to the noted restrictions:

• Mexicali Valley:  U.S. government employees should avoid the Mexicali Valley due to the heightened possibility of violence between rival cartel factions.  The boundaries of the restricted area are: to the east, the Baja California/Arizona and Baja California/Sonora borders; to the south, from La Ventana (on Highway 5) due east to the Colorado River; to the west, Highway 5; and to the north, Boulevard Lazaro Cardenas/Highway 92/Highway 1 to Carretera Aeropuerto, from the intersection of Highway 1 and Carretera Aeropuerto due north to the Baja California/California border, and from that point eastward along the Baja California/California border.
• Travelers may use Highways 2 and 2D to transit between Mexicali, Los Algodones, and San Luis Rio Colorado during daylight hours. Travelers may also use Highways 1 and 8 to transit to and from the Mexicali Airport during daylight hours.  Travel on Highway 5 is permissible during daylight hours.

There are no other travel restrictions for U.S. government employees in Baja California state. These include high-traffic tourism areas of border and coastal communities, such as  Tijuana ,  Ensenada , and  Rosarito .

Baja California Sur state – Exercise Increased Caution

There are no restrictions on travel for U.S. government employees in Baja California Sur state.

Campeche state – Exercise Normal Precautions

Exercise normal precautions.

There are no restrictions on travel for U.S. government employees in Campeche state.

Chiapas state – Exercise Increased Caution

Exercise increased caution due to crime.  

Criminal activity and violence may occur throughout the state.  

U.S. government employees may not travel to the following restricted areas. All areas within the boundaries, including highway and roads unless specifically exempted, are restricted.  

East-Northeast Boundary – The eastern boundary follows the Mexican-Guatemalan border from the southern point on the Pacific coast, along the border, to the northern end point east of Netzahualcóyotl.  

Northern Boundary - From Netzahualcóyotl in a straight line southwest towards the northern limit of Ocosingo.  

Western Boundary - From Ocosingo in a straight line south to El Ocote. From El Ocote in a straight line west to San Francisco Pujiltic. From San Franciso Pujiltic southwest to just north of Mapastepec.  

South-Southwest Boundary - Highway 200 from Mapastepec to Tapachula. All towns along this highway are not restricted. The area to the north of highway 200 defines the southern boundary of the restricted area. From Tapachula, the restricted area boundary is north and east of the city limits and then extends southeast to the Pacific coast at Tres Hermanos San Isidro.  

Tapachula – Travel to Tapachula and within the city limits is not restricted. Highway 225, from Port Chiapas to Tapachula, to include the Tapachula Airport, is not restricted.  

To view a map of the restricted areas, visit https://mx.usembassy.gov/maps-of-restricted-areas

Chihuahua state – Reconsider Travel

Violent crime and gang activity are common. Most homicides are targeted assassinations against members of criminal organizations. Battles for territory between criminal groups have resulted in violent crime in areas frequented by U.S. citizens and U.S. government employees, including restaurants and malls during daylight hours. Bystanders have been injured or killed in shooting incidents. U.S. citizens and LPRs have been victims of kidnapping.

U.S. government employee travel is limited to the following areas with the noted restrictions:

• Ciudad Juarez:  U.S. government employees may travel to the area of Ciudad Juarez bounded to the east by Bulevar Independencia; to the south by De los Montes Urales/Avenida Manuel J Clouthier/Carretera de Juárez; to the west by Via Juan Gabriel/Avenida de los Insurgentes/Calle Miguel Ahumada/Francisco Javier Mina/Melchor Ocampo; and to the north by the U.S.-Mexico border.  Direct travel to the Ciudad Juarez airport (officially called the Abraham González International Airport) and the factories located along Bulevar Independencia and Las Torres is permitted.  Travel to San Jerónimo is permitted only through the United States via the Santa Teresa U.S. Port of Entry; travel via Anapra is prohibited.

U.S. government employees may only travel from Ciudad Juarez to the city of Chihuahua during daylight hours via Federal Highway 45, with stops permitted only at the Guardia Nacional División Caminos station, the Umbral del Milenio overlook area, the border inspection station at KM 35, and the shops and restaurants on Federal Highway 45 in the city of Ahumada.

• U.S. government employees may travel between Ciudad Juarez and Ascension via Highway 2.
• Nuevo Casas Grandes Area (including Nuevo Casas Grandes, Casas Grandes, Mata Ortiz, Colonia Juárez, Colonia LeBaron, Paquimé and San Buenaventura):  U.S. government employees may travel to the Nuevo Casas Grandes area during daylight hours via Mexico Federal Highway 2, and subsequently Federal Highway 10, to Nuevo Casas Grandes.  Employees are permitted to stay overnight in the cities of Nuevo Casas Grandes and Casas Grandes only.
• City of Chihuahua:  U.S. government employees may travel at any time to the area of the city of Chihuahua bounded to the north by Avenida Transformación; to the east by Avenida Tecnológico/Manuel Gómez Morín/Highway 16/Blvd.José Fuentes Mares; to the west by the city boundary; and to the south by Periférico Francisco R. Almada.
• U.S. government employees may travel on Highways 45, 16, and 45D through the city of Chihuahua and to the Chihuahua airport (officially called the General Roberto Fierro Villalobos International Airport). 
• U.S. government employees may travel to Santa Eulalia to the east of the city of Chihuahua, as well as to Juan Aldama via Highway 16 to the northeast.
• U.S. government employees may travel south of the city of Chihuahua on Highway 45 to the southern boundary of Parral, including each town directly connected to Highway 45, including Lázaro Cárdenas, Pedro Meoqui, Santa Cruz de Rosales, Delicias, Camargo, Ciudad Jiménez, and Parral itself.
• U.S. government employees may only travel on official business from the city of Chihuahua on Highway 16 to Ciudad Cuauhtémoc bounded by Highway 21 to the north and east, Highway 5 to the west, and Bulevar Jorge Castillo Cabrera to the south. 
• Ojinaga:  U.S. government employees must travel to Ojinaga via U.S. Highway 67 and enter through the U.S. Port of Entry in Presidio, Texas.
• Palomas:  U.S. government employees may travel to Palomas via U.S. highways through the U.S. Port of Entry in Columbus, New Mexico, or via Highway 2 in Mexico.

U.S. government employees may not travel to other areas of Chihuahua, including  Copper Canyon .

Coahuila state – Exercise Increased Caution

Violent crime and gang activity occur in parts of Coahuila state. 

U.S. government employees must adhere to the following travel restrictions:

• Zaragoza, Morelos, Allende, Nava, Jimenez, Villa Union, Guerrero, and Hidalgo municipalities : U.S. government employees may not travel to these municipalities.
• Piedras Negras and Ciudad Acuña:  U.S. government employees must travel directly from the United States and observe a curfew from midnight to 6:00 a.m. in both cities.

There are no other restrictions on travel for U.S. government employees in Coahuila state.

Colima state – Do Not Travel

Do not travel due to crime and kidnapping.  

Violent crime and gang activity are widespread. Most homicides are targeted assassinations against members of criminal organizations. Shooting incidents between criminal groups have injured or killed bystanders. U.S. citizens and LPRs have been victims of kidnapping.  

Travel for U.S. government employees is limited to the following areas with noted restrictions: 

• Manzanillo:   U.S. government employee travel is limited to the tourist and port areas of Manzanillo.  
• Employees traveling to Manzanillo from Guadalajara must use Federal Toll Road 54D during daylight hours.  

U.S. government employees may not travel to other areas of Colima state. 

Durango state – Reconsider Travel

Reconsider travel due to crime.

Violent crime and gang activity are common in parts of Durango state.

• West and south of Federal Highway 45:  U.S. government employees may not travel to this region of Durango state.

There are no other restrictions on travel for U.S. government employees in Durango state.

Guanajuato state – Reconsider Travel

Gang violence, often associated with the theft of petroleum and natural gas from the state oil company and other suppliers, occurs in Guanajuato, primarily in the south and central areas of the state.  Of particular concern is the high number of murders in the southern region of the state associated with cartel-related violence. U.S. citizens and LPRs have been victims of kidnapping.

• Areas south of Federal Highway 45D:  U.S. government employees may not travel to the area south of and including Federal Highway 45D, Celaya, Salamanca, and Irapuato.

There are no other restrictions on travel for U.S. government employees in Guanajuato state, which includes tourist areas in:  San Miguel de Allende ,  Guanajuato City , and  surrounding areas.

Guerrero state – Do Not Travel

Do not travel due to crime.

Crime and violence are widespread. Armed groups operate independently of the government in many areas of Guerrero. Members of these groups frequently maintain roadblocks and may use violence towards travelers. U.S. citizens and LPRs have been victims of kidnapping in previous years.

Travel for U.S. government employees is limited to the following area with the noted restrictions:

• Taxco:  U.S. government employees must use Federal Highway 95D, which passes through Cuernavaca, Morelos, and stay within downtown tourist areas of Taxco. Employees may visit Grutas de Cacahuamilpa National Park during the day with a licensed tour operator.

U.S. government employees may not travel to other areas of the state of Guerrero, including to tourist areas in  Acapulco ,  Zihuatanejo , and  Ixtapa .

Hidalgo state – Exercise Increased Caution

There are no restrictions on travel for U.S. government employees in Hidalgo state.

Jalisco state – Reconsider Travel

Violent crime and gang activity are common in parts of Jalisco state. In Guadalajara, territorial battles between criminal groups take place in tourist areas. Shooting incidents between criminal groups have injured or killed innocent bystanders. U.S. citizens and LPRs have been victims of kidnapping.

• Jalisco-Michoacan border and Federal Highway 110:  U.S. government employees may not travel to the area between Federal Highway 110 and the Jalisco-Michoacan border, nor travel on Federal Highway 110 between Tuxpan, Jalisco, and the Michoacan border.
• Federal Highway 80:  U.S. government employees may not travel on Federal Highway 80 south of Cocula.

There are no other restrictions on travel for U.S government employees in Jalisco state which includes tourist areas in:  Guadalajara Metropolitan Area ,  Puerto Vallarta (including neighboring Riviera Nayarit) ,  Chapala , and  Ajijic .

Mexico City (Ciudad de Mexico) – Exercise Increased Caution

Both violent and non-violent crime occur throughout Mexico City. Use additional caution, particularly at night, outside of the frequented tourist areas where police and security patrol more routinely. Petty crime occurs frequently in both tourist and non-tourist areas.

There are no restrictions on travel for U.S. government employees in Mexico City.

Mexico State (Estado de Mexico) – Exercise Increased Caution

Both violent and non-violent crime occur throughout Mexico State. Use additional caution in areas outside of the frequented tourist areas, although petty crime occurs frequently in tourist areas as well.

There are no restrictions on travel for U.S. government employees in Mexico State.

Michoacan state – Do Not Travel

Do not travel due to crime and kidnapping.

Crime and violence are widespread in Michoacan state. U.S. citizens and LPRs have been victims of kidnapping.

Travel for U.S. government employees is limited to the following areas with the noted restrictions:

• Federal Highway 15D:   U.S. government employees may travel on Federal Highway 15D to transit the state between Mexico City and Guadalajara.
• Morelia:  U.S. government employees may travel by air and by land using Federal Highways 43 or 48D from Federal Highway 15D.
• Lazaro Cardenas:  U.S. government employees must travel by air only and limit activities to the city center or port areas.

U.S. government employees may not travel to other areas of the state of Michoacan, including the portions of the  Monarch Butterfly Reserve  located in Michoacan.

Morelos state – Reconsider Travel

Violent crime and gang activity are common in parts of Morelos state.

There are no restrictions on travel for U.S. government employees in Morelos state.

Nayarit state – Exercise Increased Caution

Criminal activity and violence may occur throughout Nayarit state.

There are no restrictions on travel for U.S government employees in Nayarit state.

Nuevo Leon state – Exercise Increased Caution

Exercise increased caution due to crime and kidnapping.

Criminal activity and violence may occur throughout the state. U.S. citizens and LPRs have been victims of kidnapping.

There are no restrictions on travel for U.S. government employees in Nuevo Leon state.

Oaxaca state – Exercise Increased Caution

Criminal activity and violence occur throughout the state.

U.S. travelers are reminded that U.S. government employees must adhere to the following travel restrictions:

• Isthmus region:  U.S. government employees may not travel to the area of Oaxaca bounded by Federal Highway 185D to the west, Federal Highway 190 to the north, and the Oaxaca-Chiapas border to the east.  This includes the cities of Juchitan de Zaragoza, Salina Cruz, and San Blas Atempa.  
• Federal Highway 200 northwest of Pinotepa:  U.S. government employees may not use Federal Highway 200 between Pinotepa and the Oaxaca-Guerrero border.

There are no restrictions on travel for U.S. government employees to other parts of Oaxaca state, which include tourist areas in:  Oaxaca City ,  Monte Alban ,  Puerto Escondido,  and  Huatulco .

Puebla state – Exercise Increased Caution

There are no restrictions on travel for U.S. government employees in Puebla state.

Queretaro state – Exercise Increased Caution

There are no restrictions on travel for U.S. government employees in Queretaro state.

Quintana Roo state – Exercise Increased Caution

Criminal activity and violence may occur in any location, at any time, including in popular tourist destinations.  Travelers should maintain a high level of situational awareness, avoid areas where illicit activities occur, and promptly depart from potentially dangerous situations. 

While not directed at tourists, shootings between rival gangs have injured innocent bystanders.  Additionally, U.S. citizens have been the victims of both non-violent and violent crimes in tourist and non-tourist areas.

There are no restrictions on travel for U.S. government employees in Quintana Roo state. However, personnel are advised to exercise increased situational awareness after dark in downtown areas of Cancun, Tulum, and Playa del Carmen, and to remain in well-lit pedestrian streets and tourist zones.

San Luis Potosi state – Exercise Increased Caution

Criminal activity and violence may occur throughout the state.  U.S. citizens and LPRs have been victims of kidnapping.

There are no restrictions on travel for U.S. government employees in San Luis Potosi state.

Sinaloa state – Do Not Travel

Violent crime is widespread. Criminal organizations are based in and operating in Sinaloa. U.S. citizens and LPRs have been victims of kidnapping.

• Mazatlan:  U.S. government employees may travel to Mazatlan by air or sea only, are limited to the Zona Dorada and historic town center, and must travel via direct routes between these destinations and the airport and sea terminal.
• Los Mochis and Topolobampo:  U.S. government employees may travel to Los Mochis and Topolobampo by air or sea only, are restricted to the city and the port, and must travel via direct routes between these destinations and the airport.

U.S. government employees may not travel to other areas of Sinaloa state.

Sonora state – Reconsider Travel

Sonora is a key location used by the international drug trade and human trafficking networks. Violent crime is widespread. U.S. citizens and LPRs have been victims of kidnapping. Travelers should maintain a heightened level of awareness of their surroundings in all their travels in Sonora.  Security incidents may occur in any area of Sonora.

• Travel between Hermosillo and Nogales:  U.S. government employees may travel between the U.S. Ports of Entry in Nogales and Hermosillo during daylight hours via Federal Highway 15 only. U.S. government employees may not use ANY taxi services, public buses, nor ride-share applications due to a lack of secure vetting and/or dispatching procedures. Travelers should exercise caution and avoid unnecessary stops as security incidents, including sporadic, armed carjackings, and shootings have been reported along this highway during daylight hours. Travelers should have a full tank of gas and inform friends or family members of their planned travel.
• Nogales:  U.S. government employees may not travel in the triangular area north of Avenida Tecnologico, west of Bulevar Luis Donaldo Colosio (Periferico), nor east of Federal Highway 15D (Corredor Fiscal). U.S. government employees also may not travel in the residential and business areas to east of the railroad tracks along Plutarco Elias Calle (HWY 15) and Calle Ruiz Cortino, including the business area around the Morley pedestrian gate port-of-entry. U.S. government employees may not use ANY taxi services, public buses, nor ride-share applications in Nogales due to a lack of secure vetting and/or dispatching procedures and the danger of kidnapping and other violent crimes.  
• Puerto Peñasco:  U.S. government employees may travel between Puerto Peñasco and the Lukeville-Sonoyta U.S. Port of Entry during daylight hours via Federal Highway 8 only. They may not travel on any other route to Puerto Peñasco. U.S. government employees may not use ANY taxi services, public buses, nor ride-share applications in Puerto Peñasco. due to a lack of secure vetting and/or dispatching procedures and the danger of kidnapping and other violent crimes.
• Triangular region near Mariposa U.S. Port of Entry:  U.S. government employees may not travel into or through the triangular region west of the Mariposa U.S. Port of Entry, east of Sonoyta, and north of Altar municipality.
• San Luis Rio Colorado, Cananea, and Agua Prieta : U.S. government employees may travel directly from the nearest U.S. Port of Entry to San Luis Rio Colorado, Cananea (via Douglas Port of Entry), and Agua Prieta, but may not go beyond the city limits. Travel is limited to daylight hours only. Travel between Nogales and Cananea via Imuris is not permitted. U.S. government employees may not use ANY taxi services, public buses, nor ride-share applications in these cities due to a lack of secure vetting and/or dispatching procedures and the danger of kidnapping and other violent crimes.
• Eastern and southern Sonora (including San Carlos Nuevo Guaymas and Alamos):  U.S. government employees may not travel to areas of Sonora east of Federal Highway 17, the road between Moctezuma and Sahuaripa, and State Highway 20 between Sahuaripa and the intersection with Federal Highway 16. U.S. government employees may travel to San Carlos Nuevo Guaymas and Alamos; travel to Alamos is only permitted by air and within city limits.  U.S. government employees may not travel to areas of Sonora south of Federal Highway 16 and east of Federal Highway 15 (south of Hermosillo), as well as all points south of Guaymas, including Empalme, Guaymas, Obregon, and Navojoa.  U.S. government employees may not use ANY taxi services, public buses, nor ride-share applications in these areas due to a lack of secure vetting and/or dispatching procedures and the danger of kidnapping and other violent crimes.

U.S. government employees may travel to other parts of Sonora state in compliance with the above restrictions, including tourist areas in: Hermosillo , Bahia de Kino , and Puerto Penasco .

Tabasco state – Exercise Increased Caution

There are no restrictions on travel for U.S. government employees in Tabasco state.

Tamaulipas state – Do Not Travel

Organized crime activity – including gun battles, murder, armed robbery, carjacking, kidnapping, forced disappearances, extortion, and sexual assault – is common along the northern border and in Ciudad Victoria. Criminal groups target public and private passenger buses, as well as private automobiles traveling through Tamaulipas, often taking passengers and demanding ransom payments.

Heavily armed members of criminal groups often patrol areas of the state and operate with impunity particularly along the border region from Reynosa to Nuevo Laredo.  In these areas, local law enforcement has limited capacity to respond to incidents of crime. Law enforcement capacity is greater in the tri-city area of Tampico, Ciudad Madero, and Altamira, which has a lower rate of violent criminal activity compared to the rest of the state.

U.S. citizens and LPRs have been victims of kidnapping.

• Matamoros and Nuevo Laredo:  U.S. government employees may only travel within a limited radius around and between the U.S. Consulates in Nuevo Laredo and Matamoros, their homes, the respective U.S. Ports of Entry, and limited downtown sites, subject to an overnight curfew.
• Overland travel in Tamaulipas:  U.S. government employees may not travel between cities in Tamaulipas using interior Mexican highways. Travel between Nuevo Laredo and Monterrey is limited to Federal Highway 85D during daylight hours with prior authorization.

U.S. government employees may not travel to other parts of Tamaulipas state.

Tlaxcala state – Exercise Increased Caution

There are no restrictions on travel for U.S. government employees in Tlaxcala state.

Veracruz state – Exercise Increased Caution

Violent crime and gang activity occur with increasing frequency in Veracruz, particularly in the center and south near Cordoba and Coatzacoalcos. While most gang-related violence is targeted, violence perpetrated by criminal organizations can affect bystanders. Impromptu roadblocks requiring payment to pass are common.

There are no restrictions on travel for U.S. government employees in Veracruz state.

Yucatan state – Exercise Normal Precautions

There are no restrictions on travel for U.S. government employees in Yucatan state, which include tourist areas in:  Chichen Itza ,  Merida ,  Uxmal , and  Valladolid .

Zacatecas state – Do Not Travel

Violent crime, extortion, and gang activity are widespread in Zacatecas state. U.S. citizens and LPRs have been victims of kidnapping.

• Zacatecas City : U.S. government employee travel is limited to Zacatecas City proper, and employees may not travel overland to Zacatecas City.
• U.S. government employees may not travel to other areas of Zacatecas state.

Embassy Messages

View Alerts and Messages Archive

Quick Facts

Passport must be valid at time of entry

One page per stamp

Yes, if visiting for more than 180 days

See Travelers’ Health section

Embassies and Consulates

EMERGENCY ASSISTANCE FOR U.S. CITIZENS IN MEXICO From Mexico: 800-681-9374 or 55-8526-2561 From the United States: 1-844-528-6611

U.S. Citizen Services Inquiries: Contact Form

U.S. Embassy Mexico City

Paseo de la Reforma 305 Colonia Cuauhtémoc 06500 Ciudad de México

U.S. Consulate General Ciudad Juarez

Paseo de la Victoria #3650 Fracc. Partido Senecú 32543 Ciudad Juárez, Chihuahua

U.S. Consulate General Guadalajara

Progreso 175 Colonia Americana 44160 Guadalajara, Jalisco

U.S. Consulate General Hermosillo

Monterey, Esqueda 141 El Centenario 83260 Hermosillo, Sonora

U.S. Consulate General Matamoros

Constitución No. 1 Colonia Jardín 87330 Matamoros, Tamaulipas

U.S. Consulate General Merida

Calle 60 No. 338-K x 29 y 31 Colonia Alcalá Martin 97050 Mérida, Yucatán

U.S. Consulate General Monterrey

Avenida Alfonso Reyes 150 Colonia Valle del Poniente 66196 Santa Catarina, Nuevo León

U.S. Consulate General Nogales

Calle San José s/n Fracc. Los Álamos 84065 Nogales, Sonora

U.S. Consulate General Nuevo Laredo

Paseo Colon 1901 Colonia Madero 88260 Nuevo Laredo, Tamaulipas

U.S. Consulate General Tijuana

Paseo de las Culturas s/n Mesa de Otay Delegación Centenario 22425 Tijuana, Baja California

Consular Agencies

Acapulco Hotel Continental Emporio Costera M. Alemán 121 – Office 14 39670 Acapulco, Guerrero Cancun

Blvd. Kukulcan Km 13 ZH Torre La Europea, Despacho 301 77500 Cancún, Quintana Roo

Los Cabos Las Tiendas de Palmilla L-B221, Km. 27.5 Carretera Transpeninsular 23406 San José del Cabo, Baja California Sur

Playa Gaviotas 202, Local 10 Zona Dorada 82110 Mazatlán, Sinaloa

Oaxaca Macedonio Alcalá 407, Office 20 68000 Oaxaca, Oaxaca

Piedras Negras Abasolo 211, Local 3, Centro 26000 Piedras Negras, Coahuila

Playa del Carmen Plaza Progreso, Local 33 Carretera Federal Puerto Juarez-Chetumal, Mz. 293 Lt. 1. 77710 Playa del Carmen, Quintana Roo

Puerto Vallarta

Paradise Plaza, Paseo de los Cocoteros 85 Sur, Local L-7 63732 Nuevo Nayarit, Nayarit

San Miguel de Allende Plaza La Luciérnaga, Libramiento Jose Manuel Zavala 165, Locales 4 y 5 Colonia La Luciérnaga 37745 San Miguel de Allende, Guanajuato

Destination Description

See the  State Department’s Fact Sheet on Mexico  for more information on U.S.-Mexico relations.

Entry, Exit and Visa Requirements

A valid passport book is required to enter Mexico by air, and those attempting to enter at an airport with a U.S. passport card only may be denied admission.

Review the Mexican government’s most current  entry, exit, and visa requirements  ( Spanish only ) or visit the  Embassy of Mexico  in Washington, D.C., for more information.

For travelers entering Mexico by air only, Mexican immigration authorities implemented a process to replace the previous paper Forma Migratoria Multiple or FMM with a Forma Migratoria Multiple Digital or FMMD.  The FMMD process is in place at all 66 international airports in Mexico.  Upon arrival at an airport, Mexican immigration authorities will determine a traveler’s authorized length of stay and either place a date stamp in the traveler’s passport or direct the traveler through a self-service electronic gate (E-Gate) that will generate a printed receipt with QR code. Air travelers who wish to download a record of their FMMD or find more information on the FMMD process may visit the National Migration Institute’s (INM) website .

Travelers entering Mexico by land should have a valid passport book or card.  If you enter Mexico by land and plan to travel beyond the immediate border area (approximately 12 miles or 20 kilometers into Mexico), you must stop at an INM office to obtain an entry permit (Forma Migratoria Multiple or FMM), even if not explicitly directed to do so by Mexican officials.  INM may opt to allow tourists entry of up to 180 days without a visa or may limit authorized stays to shorter periods at their discretion; visitors should confirm the specific length of authorized stay written on the entry permit (FMM) or by the stamp in their passport. Mexican immigration authorities could ask you to present both your passport and entry permit if applicable at any point and may detain you while they review your immigration status if you are not carrying your passport and proof of legal status in Mexico, or if you have overstayed your authorized stay. Immigration check points are common in the interior of Mexico, including in popular tourist areas far from the border.  

You will also need a temporary vehicle import permit to bring a U.S.-registered vehicle beyond the border zone. These permits are processed through Banjercito and require a deposit that will be refunded once the vehicle leaves Mexico.  For more information, visit the  Banjercito  website ( Spanish only ).

Baja California, Baja California Sur, and Sonora have a “hassle-free” zone that allows cars traveling without an entry permit or car registration within the zone. 

Mexican authorities can impound a vehicle that enters the country without a valid U.S. registration, a vehicle driven by a Mexican national who is not resident in the United States, or a vehicle found beyond the border zone without the temporary import permit.

Mexican law permits Mexican immigration authorities to deny foreigners entry into Mexico if they have been charged with or convicted of a serious crime in Mexico or elsewhere.

Travelers bringing in goods beyond their personal effects worth $300.00 or more must declare those goods with Mexican customs (SAT) Mexican customs  ( Spanish only ) or risk having them confiscated. This also applies to used goods or clothing, including items for donation. U.S. citizens driving such items into Mexico without declaring them or without sufficient funds to pay duty fees are subject to having their vehicle seized by Mexican customs authorities. For further information about customs regulations, please read our  customs information page .

The U.S. Department of State is unaware of any HIV/AIDS entry restrictions for visitors to or foreign residents in Mexico.

A parent or legal guardian departing Mexico with minor children should carry a notarized consent letter from the other parent if traveling separately. INM requires at least one parent to complete a  SAM  ( Formato de Salida de Menores, Spanish only ) for all Mexican or foreign minors with Temporary Resident, Temporary Student Resident, or Permanent Resident status departing Mexico alone or with a third party.  Further information about the  prevention of international parental child abduction  is available on our website.

Find information on dual nationality , and customs regulations on our websites. Both Mexico and the United States allow dual nationality.

Safety and Security

Travelers are urged to review the  Mexico Travel Advisory  for information about safety and security concerns affecting the country on a state-by-state basis.

U.S. citizens traveling to and residing in Mexico should not expect public health and safety standards like those in the United States. Even where such standards exist, enforcement varies by location. Travelers should mitigate the risk of illness or injury by taking standard health and safety precautions.

The phone number to report emergencies in Mexico is “911.”  Although there may be English-speaking operators available, it is best to seek the assistance of a Spanish speaker to place the call.

Crime:  Crime in Mexico occurs at a high rate and can be violent, from random street crime to cartel-related attacks. Over the past year, Mission Mexico has assisted U.S. citizens who were victims of armed robbery, carjacking, extortion, homicide, kidnapping, pick-pocketing, and sexual assault. Increased levels of cartel-related violence have resulted in territorial disputes and targeted killings, injuring or killing innocent bystanders. Travelers who find themselves in an active shooter scenario should flee in the opposite direction, if possible, or drop to the ground, preferably behind a hard barrier.

Drivers on roads and highways may encounter government checkpoints, which often include National Guard or military personnel. State and local police also set up checkpoints in and around cities and along the highways to deter criminal activity and enforce traffic laws. In some parts of Mexico, criminal organizations and other non-governmental actors have been known to erect unauthorized checkpoints and have abducted or threatened violence against those who fail to stop and/or pay a “toll.” When approaching a checkpoint, regardless of whether it is official, cooperate and avoid any actions that may appear suspicious or aggressive.

While Mexican authorities endeavor to safeguard the country’s major resort areas and tourist destinations, those areas have not been immune to the types of violence and crime experienced elsewhere in Mexico. In some areas of Mexico, response time of local police is often slow. In addition, filing police reports can be time consuming. See our  Mexico Travel Advisory  for more information.

Demonstrations  occur frequently.  They may take place in response to political or economic issues, on politically significant holidays, and during international events.  Protesters in Mexico may block traffic on roads, including major thoroughfares, or take control of toll booths on highways.  Travelers who encounter protesters who demand unofficial tolls are generally allowed to pass upon payment.  U.S. citizens should avoid participating in demonstrations or other activities that might be deemed political by authorities, as Mexican law prohibits political activities by foreign citizens and such actions may result in detention or deportation.

• Demonstrations can be unpredictable, avoid areas around protests and demonstrations.  
• Past demonstrations have turned violent.
• Check local media for updates and traffic advisories.  

International Financial Scams:  See the  Department of State  and the  FBI  pages for information.  

Internet romance and financial scams are prevalent in Mexico. Scams are often initiated through Internet postings/profiles or by unsolicited emails and letters. Scammers almost always pose as U.S. citizens who have no one else to turn to for help. Common scams include:   

• Romance/Online dating 
• Money transfers 
• Lucrative sales 
• Grandparent/Relative targeting 
• Free Trip/Luggage 
• Inheritance notices 
• Bank overpayments 

Mexico’s consumer protection agency,  PROFECO  (Procuraduría Federal del Consumidor, Spanish only), can sometimes  provide assistance  (Spanish only) to victims of such scams. In addition, there have been allegations of banking fraud perpetrated by private bankers against U.S. citizens. U.S. citizens who believe they have been victims of fraud can file a police report  file a complaint  (Spanish only) with the Mexican banking regulatory agency, CONDUSEF  (Comision Nacional para la Proteccion y Defensa de los Usuarios de Servicios Financieros, Spanish only), or consult with an attorney.

Victims of Crime:  U.S. victims of sexual assault are encouraged to contact the U.S. Embassy or nearest Consulate for assistance.  Report emergencies to the local police at 911, report crimes already committed to the Ministerio Publico, and contact the Embassy or Consulate at +52-55-85262561.  Remember that local authorities are responsible for investigating and prosecuting crimes.

U.S. citizen victims of crime should contact the local authorities to file a Mexican police report before departing Mexico. In most instances, victims of crime will file reports with the Ministerio Publico (equivalent to the office of public prosecutor or district attorney in the United States) and not with police first responders. U.S. citizens should also inform the  U.S. Embassy or nearest consulat e . 

See our webpage on  help for U.S. victims of crime overseas .    We can:

• help you find appropriate medical care,
• assist you in reporting a crime to the police,
• contact relatives or friends with your written consent,
• provide general information regarding the victim’s role during the local investigation and following its conclusion, 
• provide a list of local attorneys,
• provide information on  victim’s compensation programs in the United States ,
• provide an emergency loan for repatriation to the United States and/or limited medical support in cases of destitution,
• help you find accommodation and arrange flights home,
• replace a stolen or lost passport.

Domestic Violence:  U.S. citizen victims of domestic violence are encouraged to contact the  U.S. Embassy or nearest consulate  for assistance.

Kidnapping:  Mexico experiences very high rates of kidnapping.  If you believe you or your U.S. citizen or Lawful Permanent Resident (LPR) relative has been kidnapped, please contact the U.S. Embassy or nearest consulate immediately.

Robbery:  Mexico experiences robberies, typically in cities, in which abductors force victims to use their debit or credit card to withdraw money from ATMs in exchange for their release. Perpetrators commonly work in cooperation with, or pose as, taxi drivers. To minimize the risk of such robberies:

• Only use a reputable taxi company or a trusted ride-sharing app.
• Book taxis through your hotel or an authorized taxi stand.

Extortion:  Extortion schemes are common in Mexico.  In a typical scheme known as a virtual kidnapping, criminals convince family members that a relative has been abducted, when, in fact, the person is safe but unreachable.  The purported abductors will often use threats to persuade victims to isolate themselves, making communication with family members less likely.  Unable to reach their loved ones, family members often consent to paying the “ransom” demand.  Criminals use various means to gather information about potential victims, including monitoring social media sites, eavesdropping on conversations, or using information taken from a stolen cell phone.  Some of these extortions have been conducted from Mexican prisons.  You can reduce the risk of falling victim to this type of extortion through the following:

• Do not discuss travel plans, your room number, or any other personal information within earshot of strangers.
• Do not divulge personal business details to strangers in person or over the phone, especially when using hotel phones.
• If you are threatened on the phone, hang up immediately.

Sexual Assault:  Rape and sexual assault are serious problems in some resort areas. Many of these incidents occur at night or during the early morning hours, in hotel rooms, on hotel grounds, or on deserted beaches. In some cases, assailants drug the drinks of victims before assaulting them. Pay attention to your surroundings and to who might have handled your drink.

Credit/Debit Card “Skimming:”  There have been instances of fraudulent charges or withdrawals from accounts due to “skimmed” cards. If you choose to use credit or debit cards, you should regularly check your account to ensure there are no unauthorized transactions. Travelers should limit the amount of cash they carry in public, exercise caution when withdrawing cash from ATMs, and avoid ATMs located in isolated or unlit areas.

Alcohol:  If you choose to drink alcohol, it is important to do so in moderation and to stop and seek medical attention if you begin to feel ill. There have been reports of individuals falling ill or blacking out after consuming unregulated alcohol. The Mexican Federal Commission for the Protection against Sanitary Risk,  COFEPRIS  ( Comision Federal para la Proteccion contra Riesgos Sanitarios, Spanish only ), is responsible for inspecting hotels, restaurants, and other establishments for health violations, including reports of unregulated alcohol. Please email COFEPRIS at  [email protected]  for more information or if you wish to file a report. You can file a report online (Spanish only) via the COFEPRIS website, by calling the COFEPRIS call center at 800 033 50 50 (from Mexico) or +52 (55) 5080-5425 (from the United States), or by scheduling an appointment  (Spanish only)  to visit a COFEPRIS office.

There have also been instances of criminals drugging drinks to rob or sexually assault victims. Additionally, if you feel you have been the victim of unregulated alcohol or another serious health violation, you should notify the U.S. Embassy or nearest consulate . You may also contact the U.S. Department of State – Bureau of Consular Affairs in Washington, D.C. at 1-888-407-4747 (toll-free in the United States and Canada) or 1-202-501-4444 (from all other countries).

Drug Smuggling:  Mexican criminal organizations are engaged in a violent struggle to control trafficking routes. Criminal organizations smuggling drugs into the United States have targeted unsuspecting individuals who regularly cross the border. Frequent border crossers are advised to vary their routes and travel times and to closely monitor their vehicles to avoid being targeted.

Tourism:  In major cities and resort areas, the tourism industry is generally well-regulated.  Best practices and safety inspections are regularly enforced.  Hazardous areas and activities are identified with appropriate signage, and professional staff is typically on hand in support of organized activities.  In the event of an injury, appropriate medical treatment is widely available throughout the country.  Outside of a major metropolitan center, it may take more time for first responders and medical professionals to stabilize a patient and/or provide life-saving assistance.  In smaller towns and areas less commonly frequented by foreign tourists, the tourism industry is unevenly regulated, and safety inspections for equipment and facilities do not commonly occur.  Hazardous areas/activities are not always identified with appropriate signage, and staff may not be trained or certified either by the host government or by recognized authorities in the field.  In the event of an injury, appropriate medical treatment is typically available only in or near major cities.  First responders are generally unable to access areas outside of major cities to provide urgent medical treatment.  U.S. citizens are encouraged to purchase medical evacuation insurance . 

Since 2016, Mexico has opened seven multilingual Centers for the Care and Protection of Tourists (CAPTA) and Tourist Assistance Centers (CATTAC) in Los Cabos, La Paz, Acapulco, Playa del Carmen, Mazatlan, Ciudad Madero, and Queretaro. These offices have proven helpful assisting U.S. citizen visitors in resolving disputes with merchants and government entities, filing criminal reports, securing needed services, and locating special needs accommodations. 

Local Laws & Special Circumstances

Criminal Penalties:  You are subject to local laws. If you violate local laws, even unknowingly, you may be expelled, arrested, or imprisoned. Individuals establishing a business or practicing a profession that requires additional permits or licensing should seek information from the competent local authorities prior to practicing or operating a business.

Furthermore, some laws are also prosecutable in the United States, regardless of local law. For examples, see our website on  crimes against minors abroad  and the  Department of Justice  website.

Arrest Notification:  If you are arrested or detained, ask police or prison officials to notify the U.S. Embassy or nearest consulate immediately. See our  webpage  for further information.

The Mexican government is required by international law to contact the U.S. Embassy or consulate promptly when a U.S. citizen is arrested if the arrestee so requests.  This requirement does not apply to dual nationals.  

Firearms and Other Weapons:  Weapons laws in Mexico vary by state, but it is generally illegal for travelers to carry weapons of any kind including firearms, knives, daggers, brass knuckles, as well as ammunition (even used shells). Illegal firearms trafficking from the United States to Mexico is a major concern, and the Department of State warns all U.S. citizens against taking any firearm or ammunition into Mexico. If you are caught entering Mexico with any type of weapon, including firearms or ammunitions, you likely will face severe penalties, including prison time. U.S.-issued permits allowing an individual to carry weapons are not valid in Mexico.  Visit the Department’s  Traveling Abroad with Firearms webpage .

Vessels entering Mexican waters with firearms or ammunition on board must have a permit previously issued by a Mexican embassy or consulate.

Drugs:  Drug possession and use, including medical marijuana, is illegal in Mexico and may result in a lengthy jail sentence or fines.  

Electronic Cigarettes (Vaping Devices):  It is illegal for travelers to bring electronic cigarettes (vaping devices) and all vaping solutions to Mexico. Customs will confiscate vaping devices and solutions and travelers could be fined or arrested. Avoid delays and possible sanctions by not taking these items to Mexico. 

Real Estate and Time Shares:  U.S. citizens should exercise caution when considering time-share investments or purchasing real estate and be aware of the aggressive tactics used by some sales representatives. Before initiating a real estate purchase or time-share investment, U.S. citizens should consult with a Mexican attorney to learn about important regulations and laws that govern real estate property.

Mountain Climbing and Hiking:  The Mexican government has declared the area around the Popocatepetl and the Colima volcanoes off limits. In remote rural areas, there can be limited cell phone coverage and internet connectivity, and it may be difficult for rescue teams and local authorities to reach climbers and hikers in distress.

Potential for Natural Disasters:  Mexico is in an active earthquake zone. Tsunamis may occur following significant earthquakes. Please visit our  disaster and crisis preparedness  webpage for more information. For additional information concerning disasters, see:

• U.S. Embassy Mexico City website
• Civil Protection  ( Proteccion Civil, Spanish only ) provides information from the Mexican Government about natural disaster preparedness
• U.S. Federal Emergency Management Agency (FEMA)  provides general information about natural disaster preparedness
• U.S. Geological Survey  provides updates on recent seismic and volcanic activity

Storm Season:  Tropical storms in the Gulf of Mexico or along the Caribbean and Pacific Coast between May and November can produce heavy winds and rain. Please visit our disaster and crisis preparedness  webpage for more information.

Spring Break:  Millions of U.S. citizens visit Mexican beach resorts each year, especially during “ spring break ” season. The legal drinking age in Mexico is 18. See the “Alcohol” section above to learn more about the risks associated with drinking, as well as reports of illnesses associated with the possible consumption of unregulated alcohol.

Resort Areas and Water Activities:  Beaches in Mexico may be dangerous due to strong currents, rip tides, and rogue waves. Warning notices and flags on beaches should be taken seriously. Not all hazardous beaches are clearly marked. If black or red warning flags are up, do not enter the water. Strong currents can lead to dangerous conditions for even the most experienced swimmers. U.S. citizens simply walking along the shore or wading have been swept out to sea by rogue waves, and some citizens have drowned or disappeared at Mexican beaches. Avoid the consumption of alcohol while engaging in water activities and do not swim alone. 

Boats used for excursions may not be covered by accident insurance and sometimes lack adequate life jackets, radios, and tools to make repairs.  Participation in adventure sports may not be covered by accident insurance and safety protections and regulations for these activities may differ from U.S. standards.  Visit  our website  and the U.S. Centers for Disease Control and Prevention website for more information about adventure travel.

Counterfeit and Pirated Goods:  Although counterfeit and pirated goods are prevalent in many countries, they may still be illegal according to local laws. You may also be subject to fines or forced to relinquish the goods if you bring them back to the United States. See the  U.S. Department of Justice website  for more information.

Faith-Based Travelers:  See the following webpages for details:

• Faith-Based Travel Information
• International Religious Freedom Report  – see country reports
• Human Rights Report  – see country reports
• Hajj Fact Sheet for Travelers
• Best Practices for Volunteering Abroad

LGBTQI+ Travelers:  There are no legal restrictions on same-sex sexual relations or on the organization of Lesbian, Gay, Bisexual, Transgender, or Intersex (LGBTQI+) events in Mexico. However, due to sporadic reports of violence targeting LGBTQI+ individuals, U.S. citizens should exercise discretion in identifying themselves publicly as LGBTQI+. See our LGBTQI+ Travel Information page and Section 6 of the  Department of State’s Human Rights Report for Mexico  for further details.

Travelers with Disabilities:   Mexican law prohibits discrimination against persons with physical, sensory, intellectual, or mental disabilities.  Social acceptance of persons with disabilities in public is not as prevalent as in the United States.  The most common types of accessibility may include accessible facilities, information, and communication/access to services/ease of movement or access.  Expect accessibility to be limited in public transportation, lodging, communication/information, and general infrastructure in more rural and remote parts of the country, and more common in public transportation, lodging, communication/information, and general infrastructure in major cities.  U.S. citizens with disabilities should consult individual hotels and service providers in advance of travel to ensure they are accessible.

Students:  See our  Students Abroad  page and  FBI travel tips .

Women Travelers:  There were several reports of sexual assault or domestic violence involving U.S. citizen women over the past year. See our travel tips for  Women Travelers .

Excellent health facilities are available in Mexico City and other major cities. Ambulance services are widely available, but training and availability of emergency responders may be below U.S. standards. Injured or seriously ill travelers may prefer to take a taxi to a health provider. Mexican facilities often require payment “up front” before providing medical care, and most hospitals in Mexico do not accept U.S. health insurance. A list of doctors and hospitals is available on the U.S. Embassy or consulate website.

U.S. citizens have lodged complaints against some private hospitals in Cancun, the Riviera Maya, and Los Cabos to include exorbitant prices and inflexible collection measures.  Travelers should obtain complete information on billing, pricing, and proposed medical procedures before agreeing to any medical care in these locations.  Be aware that some resorts have exclusive agreements with medical providers and ambulance services, which may limit your choices in seeking emergency medical attention.  Some hospitals in tourist centers utilize sliding scales, deciding on rates for services based on negotiation and on the patient’s perceived ability to pay.  In some instances, providers have been known to determine the limits of a patient’s credit card or insurance, quickly reach that amount in services rendered, and subsequently discharge the patient or transfer them to a public hospital.

Visit the  U.S. Centers for Disease Control and Prevention  website for information on Medical Tourism.

For emergency services in Mexico, dial  911 .  Although there may be English-speaking operators available, it is best to seek the assistance of a Spanish speaker to place the call.

Ambulance services are: 

• widely available in major cities but training and availability of emergency responders may be below U.S. standards,
• not present in many remote and rural areas of the country,   
• not equipped with state-of-the-art medical equipment.  
• Injured or seriously ill travelers may prefer to take a taxi or private vehicle to the nearest major hospital rather than wait for an ambulance.  

We do not pay medical bills:  Be aware that U.S. Medicare/Medicaid does not apply overseas.  Most hospitals and doctors overseas do not accept U.S. health insurance.  

Medical Insurance:  Make sure your health insurance plan provides coverage overseas.  Most care providers overseas only accept cash payments. See  our webpage  for more information on insurance coverage overseas. Visit the U.S. Centers for Disease Control and Prevention for more information on type of insurance you should consider before you travel overseas. 

We strongly recommend  supplemental insurance  to cover medical evacuation as well.

Always carry your prescription medication in original packaging, along with your doctor’s prescription.  Check the Mexican government’s Drug Schedule to ensure the medication is legal in Mexico. 

Vaccinations:  Be up-to-date on all  vaccinations  recommended by the U.S. Centers for Disease Control and Prevention.

Further health information :

• World Health Organization
• U.S. Centers for Disease Control and Prevention ( CDC)

Air Quality: Visit AirNow Department of State for information on air quality at U.S. Embassies and Consulates.

The U.S. Embassy maintains a list of doctors and hospitals .  We do not endorse or recommend any specific medical provider or clinic. 

Medical Tourism and Elective Surgery: 

• U.S. citizens have suffered serious complications or died during or after having cosmetic or other elective surgery.   
• Medical tourism is a rapidly growing industry. People seeking health care overseas should understand that medical systems operate differently from those in the United States and are not subject to the same rules and regulations.  Anyone interested in traveling for medical purposes should consult with their local physician before traveling and visit the U.S. Centers for Disease Control and Prevention website for more information on Medical Tourism.  
• We strongly recommend supplemental insurance  to cover medical evacuation in the event of unforeseen medical complications.  
• Your legal options in case of malpractice are very limited in Mexico.  Several foreigners have successfully enlisted the support of  PROFECO  (Spanish only) in order to resolve disputes over medical services.
• Although Mexico has many elective/cosmetic surgery facilities that are on par with those found in the United States, the quality of care varies widely.  If you plan to undergo surgery in Mexico, make sure that emergency medical facilities are available and professionals are accredited and qualified.  

Pharmaceuticals

• Exercise caution when purchasing medication overseas.  Pharmaceuticals, both over the counter and requiring prescription in the United States, are often readily available for purchase with little controls.  Counterfeit medication is common and may prove to be ineffective, the wrong strength, or contain dangerous ingredients.  Medication should be purchased in consultation with a medical professional and from reputable establishments.  
• The Drug Enforcement Agency reports counterfeit prescription pills are sold by criminals on both sides of the border. These pills are sometimes represented as OxyContin, Percocet, Xanax, and others, and may contain deadly doses of fentanyl. Counterfeit pills are readily advertised on social media and can be purchased at small, non-chain pharmacies in Mexico along the border and in tourist areas.  U.S. citizens have become seriously ill or died in Mexico after using synthetic drugs or adulterated prescription pills.
• U.S. Customs and Border Protection and the Food and Drug Administration are responsible for rules governing the transport of medication back to the United States.  Medication purchased abroad must meet their requirements to be legally brought back into the United States.  Medication should be for personal use and must be approved for usage in the United States.  Please visit the U.S. Customs and Border Protection and the Food and Drug Administration websites for more information.   
• Visit the  Mexican Health Department  website (Spanish only) or contact the  Embassy of Mexico  in Washington, D.C., for more information about obtaining a permit to import medicine into Mexico.
• For a list of controlled substances in Mexico, visit the  COFEPRIS  website (Spanish only) and the  Mexican Drug Schedule  (Spanish only). U.S. citizens should carry a copy of their prescription or doctor’s letter, but it is still possible that they may be subject to arrest for arriving in Mexico with substances on these lists. Note that a medicine considered “over the counter” in some U.S. states may be a controlled substance in Mexico. For example, pseudoephedrine, the active ingredient in Sudafed, is considered a controlled substance in Mexico. For more information, contact the  Embassy of Mexico  in Washington, D.C.

Assisted Reproductive Technology and Surrogacy  

• If you are considering traveling to Mexico to have a child using assisted reproductive technology (ART) including surrogacy, visit the State Department’s ART and Surrogacy Abroad page for general information regarding U.S. citizenship for the child. 
• Surrogacy in Mexico presents serious risks that must be considered before U.S. citizens begin the surrogacy process.
• If you decide to pursue parenthood in Mexico via ART with a gestational mother, be prepared for possible long delays to document your child’s birth in Mexico and their U.S. citizenship by obtaining a U.S. passport. 
• Ensure you understand Mexican law, which varies by state. The only four states with a legal framework for surrogacy do not permit foreigners and/or same-sex couples to use the procedure. In the other 28 states, surrogacy is largely unregulated.
• In most states, Mexican courts may not enforce surrogacy agreements between non-Mexican or same-sex intending parents and a gestational mother should disputes arise, due to a lack of legal framework for surrogacy. The U.S. Embassy is aware of several cases where surrogacy agencies presented a partial, or false, interpretation of Mexican surrogacy laws.
• In most Mexican states, the gestational mother is the child’s legal parent with full parental rights, and the gestational mother’s name is typically listed on the Mexican state-issued birth certificate. In certain states, a court may amend the birth certificate to remove the name of the gestational mother.
• The U.S. Embassy is aware of cases of foreign nationals, including U.S. citizens, being arrested for attempting to circumvent local law related to surrogacy.

Carbon Monoxide

• Many hotels and other lodgings are not equipped with carbon monoxide detectors, even if they contain sources of this potentially lethal gas. U.S. citizens have died as a result of carbon monoxide poisoning throughout Mexico. If your lodging is not equipped with a carbon monoxide detector, consider traveling with a portable one.

Water Quality: 

• In many areas in Mexico, tap water is not potable. Bottled water and beverages are safe, although you should be aware that many restaurants and hotels serve tap water unless bottled water is specifically requested. Be aware that ice for drinks might be made using tap water.

Altitude: 

• Many cities in Mexico, such as Mexico City, are at high altitude, which can lead to altitude illness. Visit the U.S. Centers for Disease Control and Prevention website for more information about  Travel to High Altitudes .

Adventure Travel

• Participation in adventure sports and activities may not be covered by accident insurance and safety protections and regulations for these activities may differ from U.S. standards.  Visit  our website  and the U.S. Centers for Disease Control and Prevention website  for more information about adventure travel.

General Health

The following diseases are prevalent:

• Typhoid Fever
• Travelers’ Diarrhea
• Chikungunya
• Rocky Mountain Spotted Fever
• Parasitic Infections
• Chronic Respiratory Disease
• Visit the U.S. Centers for Disease Control and Prevention website for more information about Resources for Travelers regarding specific issues in Mexico.   

Air Quality

• Air pollution is a significant problem in several major cities in Mexico. Consider the impact seasonal smog and heavy particulate pollution may have on you and consult your doctor before traveling if necessary.

For further health information, go to:

• U.S. Centers for Disease Control and Prevention  (CDC)

  Private Residential Treatment Facilities: 

• These facilities provide care to U.S. citizens throughout Mexico and include child behavior modification facilities, rehabilitation facilities, and assisted living centers. 
• There is a wide range in standards for education, safety, health, sanitation, immigration, and residency.  Staff licensing may not be strictly enforced or meet the standards of similar facilities in the United States.  
• The State Department has received reports of abuse, negligence, or mismanagement at some of these facilities. U.S. citizens should exercise due diligence and do extensive research before selecting a residential treatment facility.

Travel and Transportation

Road Conditions and Safety:  Motor vehicle accidents are a leading cause of U.S. citizen deaths in Mexico. If you have an emergency while driving, dial “911.” If you are driving on a toll highway (“ cuota ”) or any other major highway, you may contact the Green Angels ( Spanish only ), a fleet of trucks with bilingual crews, by dialing 078 from any phone in Mexico.  Generally, individuals involved in an accident who do not require immediate medical care should contact their insurance providers, who may come to the site to provide an immediate assessment.

Avoid driving on Mexican highways at night. Travel with a charged and functional cell phone capable of making calls in Mexico. Travelers should exercise caution at all times and should use toll (“ cuota ”) roads rather than the less secure free (“ libre ”) roads whenever possible. Do not hitchhike or accept rides from or offer rides to strangers anywhere in Mexico. Travelers encountering police or security checkpoints should comply with instructions.

Road conditions and maintenance across Mexico vary with many road surfaces needing repair. Travel in rural areas poses additional risks to include spotty cell phone coverage and delays in receiving roadside or medical assistance.

Vehicular traffic in Mexico City is subject to restriction Monday through Saturday, according to the license plate number, in order to reduce air pollution. For additional information, refer to the  Hoy No Circula website  ( Spanish only ) maintained by the Mexico City government. See our  Road Safety Page  for more information.  Also, visit  Mexico’s national tourist office website , MexOnline, and Mexico’s customs website  Importacion Temporal de Vehiculos  ( Spanish only ) for more information regarding travel and transportation.

Traffic Laws:   U.S. driver’s licenses are valid in Mexico. Mexican law requires that only owners drive their vehicles or that the owner be inside the vehicle. Failing to abide by this law may lead to impoundment and a fine equal to the value of the vehicle.

Mexican citizens who are not also U.S. citizens or LPRs may not operate U.S.-registered vehicles in Mexico. Mexican insurance is required for all vehicles, including rental vehicles. Drivers involved in accidents, even minor incidents, may be subject to arrest if they are found to be driving without proper insurance, regardless of whether they were at fault. Driving under the influence of alcohol, using a mobile device while driving, and driving through a yellow light are all illegal in Mexico.

If you drive your vehicle into Mexico beyond the immediate border area (approximately 12 miles into Mexico), you must apply for a temporary vehicle import permit with Mexican customs, Banjercito , or at some Mexican consulates in the United States. The permit requires the presentation of a valid passport and a monetary deposit that will be returned to you upon leaving Mexico before the expiration of the permit. Failing to apply for a temporary vehicle import permit may lead to impoundment and a fine equal to the value of the vehicle. 

Vehicles crossing into Mexico must have a valid license plate and registration sticker. Mexican authorities will often refuse to admit vehicles with temporary or paper license plates. Vehicles with expired registration or unauthorized plates will likely be confiscated and the operator could be charged with a fine equal to the value of the vehicle.

The Mission Mexico Vehicle Recovery Unit  assists with the return of stolen U.S. vehicles recovered by Mexican authorities.

If you have an emergency while driving, dial “911.” If you are driving on a toll highway (“cuota”) or any other major highway, you may contact the Green Angels (Spanish only), a fleet of trucks with bilingual crews, by dialing 078 from any phone in Mexico.  Generally, individuals involved in an accident who do not require immediate medical care should contact their insurance providers, who may come to the site to provide an immediate assessment.

Public Transportation/Taxis:  Security on public buses varies throughout the country but is considered a relatively safe transportation option in Mexico City and other major tourist centers. Passengers should protect their personal possessions at all times as theft is common. Intercity bus travel should be conducted during daylight hours in preferably first-class buses using toll roads.

Robberies and assaults on passengers in taxis not affiliated with a taxi stand (known as “libre” taxis) are common. Avoid taking any taxi not summoned by telephone or contacted in advance, including “libre” taxis. When in need of a taxi, telephone a radio taxi or “sitio” (regulated taxi stand) and ask the dispatcher for the driver’s name and the taxi’s license plate number. Application-based car services such as Uber and Cabify are available in many Mexican cities, and generally offer another safe alternative to taxis. Official complaints against Uber and other drivers do occur, however, and past disputes between these services and local taxi unions have occasionally turned violent, resulting in injuries to U.S. citizens in some instances.

See our Road Safety page for more information. 

Aviation Safety Oversight:  The U.S. Federal Aviation Administration (FAA) has assessed the Government of Mexico’s Civil Aviation Authority as not being in compliance with International Civil Aviation Organization (ICAO) aviation safety standards for oversight of Mexico’s air carrier operations. Further information may be found on the  FAA safety assessment page .

Maritime Travel:  Mariners planning travel to Mexico should also check for U.S. maritime advisories and alerts .  Information may also be posted to the  U.S. Coast Guard homeport website , and the NGA broadcast warnings .

If you enter by sea, review the Mexican boating permit requirements  prior to travel or contact the  Embassy of Mexico  in Washington, D.C., for more information.

Maritime Safety Oversight:  The Mexican maritime industry, including charter fishing and recreational vessels, is subject solely to Mexican safety regulations.  Travelers should be aware that Mexican equipment and vessels may not meet U.S. safety standards or be covered by any accident insurance.

For additional travel information

• Enroll in the  Smart Traveler Enrollment Program (STEP)  to receive security messages and make it easier to locate you in an emergency.
• Call us in Washington, D.C. at 1-888-407-4747 (toll-free in the United States and Canada) or 1-202-501-4444 (from all other countries) from 8:00 a.m. to 8:00 p.m., Eastern Standard Time, Monday through Friday (except U.S. federal holidays).
• See the  State Department’s travel website  for the  Worldwide Caution  and  Travel Advisories .
• Follow us on  Twitter  and  Facebook .
• See  traveling safely abroad  for useful travel tips.

Review information about International Parental Child Abduction in Mexico . For additional IPCA-related information, please see the International Child Abduction Prevention and Return Act ( ICAPRA ) report.

Travel Advisory Levels

Assistance for u.s. citizens, learn about your destination, enroll in step.

Subscribe to get up-to-date safety and security information and help us reach you in an emergency abroad.

Recommended Web Browsers: Microsoft Edge or Google Chrome.

Check passport expiration dates carefully for all travelers! Children’s passports are issued for 5 years, adult passports for 10 years.

Afghanistan

Antigua and Barbuda

Bonaire, Sint Eustatius, and Saba

Bosnia and Herzegovina

British Virgin Islands

Burkina Faso

Burma (Myanmar)

Cayman Islands

Central African Republic

Cote d Ivoire

Curaçao

Czech Republic

Democratic Republic of the Congo

Dominican Republic

El Salvador

Equatorial Guinea

Eswatini (Swaziland)

Falkland Islands

France (includes Monaco)

French Guiana

French Polynesia

French West Indies

Guadeloupe, Martinique, Saint Martin, and Saint Barthélemy (French West Indies)

Guinea-Bissau

Isle of Man

Israel, The West Bank and Gaza

Liechtenstein

Marshall Islands

Netherlands

New Caledonia

New Zealand

North Korea (Democratic People's Republic of Korea)

Papua New Guinea

Philippines

Republic of North Macedonia

Republic of the Congo

Saint Kitts and Nevis

Saint Lucia

Saint Vincent and the Grenadines

Sao Tome and Principe

Saudi Arabia

Sierra Leone

Sint Maarten

Solomon Islands

South Africa

South Korea

South Sudan

Switzerland

The Bahamas

Timor-Leste

Trinidad and Tobago

Turkmenistan

Turks and Caicos Islands

United Arab Emirates

United Kingdom

Vatican City (Holy See)

External Link

You are about to leave travel.state.gov for an external website that is not maintained by the U.S. Department of State.

Links to external websites are provided as a convenience and should not be construed as an endorsement by the U.S. Department of State of the views or products contained therein. If you wish to remain on travel.state.gov, click the "cancel" message.

You are about to visit:

Protect Your Trip »

Is a travel agent worth it the pros and cons.

Travel experts agree there are several advantages to hiring a vacation planner.

The Pros & Cons of Using a Travel Agent

Getty Images

A travel agent can save you money and time.

Need to pivot your trip plans but don't want to deal with the extra time, money and hassle of rebooking flights and accommodations on your own? That's just one area where a knowledgeable travel agent (also commonly known as a travel advisor) can help. Read on to discover the other benefits – as well as the downsides – of using a travel agent, so you can confidently decide whether or not a travel agent is worth it for your next trip.

The Pros of Using a Travel Agent

Travel agents can save you money – and get you other perks.

"In some cases, you'll actually get a better  deal by working with a travel agent," says Jackie Steele, travel expert at MagicGuides . "This could be in the form of a cruise onboard credit (free spending money to use on the ship), access to special agency/group rates, or even just learning about a discount you qualify for but weren't aware of." The best agents will even keep an eye on new discounts as they're announced and apply them to your trip even after you've booked, he notes.

Travel agents handle all the details

Hotel room? Booked. Dinner reservations? Made. Tour tickets? Ready to go. A travel agent handles every detail of your vacation itinerary. "The traveler still gets to be involved in the fun part of dreaming up ideas and providing their travel wishes, while we take and perfect them," says Jessica Parker, founder of Trip Whisperer .

Molly McShea, owner and travel advisor at McShea Travel , points out that travel agents can also help with timing logistics. "Travel agents know how many days should be spent in each destination, which tours go together, and how many things you should do in a day," she says, adding that crafting an itinerary can be challenging if it's not something you regularly do. Additionally, travel agents can help you choose the best time to visit your preferred destination(s) based on seasonality and your budget, and sift through travel insurance policies to find the best option for your needs.

Travel agents can provide local expertise

"A travel advisor's industry connections and relationships provide added value to their clients," says Valerie Edman, a luxury travel advisor and agency owner at Cultured Travel LLC. She says when working with a travel agent, travelers gain access to a global network of connections including:

• In-destination specialists who work exclusively with travel advisors and can connect travelers with unique, off-the-beaten-path experiences they wouldn't otherwise know about
• Exclusive experiences not available to the general public

You'll avoid surprise fees

When deciding if a travel agent is worth it for you, remember this: A reputable agent can guarantee you won't encounter any surprise fees on accommodations and activities once your trip is booked.

You'll have someone to troubleshoot unexpected travel issues

A travel advisor is essentially your personal vacation concierge. "Because they've been around for so long, agents really know what to look for," says Christopher Elliott , a consumer advocate and journalist. "Travel agents are among the first to know about flight cancellations and delays , making it easy for them to rebook itineraries right away." 

The Cons of Using a Travel Agent

It might not be your cheapest option.

There are some instances when it makes more sense to plan your own trip. "If you're planning a quick flight from New York City to Los Angeles, it's easy enough to book it yourself online directly or through a third-party booking site," says Elliott. "If you're planning a once-in-a-lifetime trip or bucket list honeymoon , that's when you call the experts."

You'll have less flexibility in your itinerary

The upside of working with a travel agent is having someone plan an epic vacation for you based on industry knowledge and local expertise. But this can also be a downside in the event you discover an activity you'd like to do or a restaurant you'd like to try that isn't on your pre-planned itinerary. If you alter your plans, you risk losing money; plus, the time it takes for you and your travel agent to coordinate your change of plans may not be worth the hassle.

You still have to do some research

It's important to find an agent you can trust, which means you still have to do some of the vacation planning. For this part, Parker recommends picking up the phone. "Lots of people avoid or don't pick up the phone as much anymore," she says. "That's where you get the high-touch service, tone of voice, excitement or concerns to manage." She advises to look for the following red flags:

• No fees: " Travel advisors are charging planning fees more now or increasing them, so the client knows more confidently than ever, we work for them, not the suppliers with the best commissions," Parker explains. "There are a lot of things that are non-commissionable and the advisor's time and expertise shouldn't be given away for free, either. That's the best way to show an advisor takes their business seriously."
• Limited options: If you work with someone who is inexperienced or has an incentive to book you with a certain supplier, they may not be prioritizing your best interests. "It's important to check if they are with a larger consortia, accreditations and network, typically listed on their website and signatures," says Parker. "That level of mindshare doesn't come with a lone advisor unless they have many, many years of experience."
• Slow response times: If communication is delayed, that's a sign they may be too busy to plan your trip – but again, this is something you can avoid by having the right conversations early on.

Edman suggestes starting your search with the American Society of Travel Advisors . "ASTA-verified travel advisors are committed to the highest industry standards and have verifiable industry knowledge so consumers can feel confident in working with them," she says.

You might also be interested in:

• Is Travel Insurance Worth It?
• First-Time Cruise Tips
• Carry-on Luggage Sizes by Airline
• What to Pack in Your Carry-on Bag
• The Best Luggage Brands

Tags: Travel , Travel Tips

World's Best Places To Visit

• # 1 South Island, New Zealand
• # 4 Bora Bora

If you make a purchase from our site, we may earn a commission. This does not affect the quality or independence of our editorial content.

You May Also Like

The best airline-approved pet carriers.

Brittany Chrusciel and Catriona Kendall July 22, 2024

Best Key West Fishing Charters

Gwen Pratesi July 22, 2024

Whitewater Rafting in Colorado

John Rodwan and Ann Henson July 19, 2024

Cruise vs. All-Inclusive Resort

Gwen Pratesi July 18, 2024

Fun Things to Do in South Carolina

Brittany Chrusciel and Keri Lumm July 18, 2024

The Best Parasailing in Miami

Gwen Pratesi July 17, 2024

Amazon Prime Day Luggage Deals

Amanda Norcross July 17, 2024

The Best Aquariums in the U.S.

Sharael Kolberg and Rachael Hood July 16, 2024

Essentials to Pack for a Cruise

Gwen Pratesi and Amanda Norcross July 16, 2024

Vacation Packing List

Rachael Hood July 12, 2024

Call us! (801) 762-8547

Embark on a journey of a lifetime

 discover the world with go and do travel  , featured trips.

JANUARY 4 - JANUARY 11, 2025

Momentum '25 west, featuring nathan pacheco, jenny oaks baker, bruce porter, and more 8-day baja peninsula cruise + conference.

FEBRUARY 8 - FEBRUARY 15, 2025

Momentum '25 east, featuring nathan pacheco, jenny oaks baker, the bonner family, & more 8-day tropical caribbean  cruise + conference, newly added, trip catalog.

AUGUST 22 - AUGUST 31, 2024 - SOLD OUT

Music in the fjords, cruise with jenny oaks baker + family four.

SEPTEMBER 10 - SEPTEMBER 19, 2024

Gospel on the nile, conference & tour with bruce porter & greg matsen.

MULTIPLE DATES

Church history, historic bus tour from east to west with bruce newbold.

SEPTEMBER 24 - OCTOBER 10, 2024 - SOLD OUT

Three temples, euro explorer cruise and tour with bruce porter, october 10 - october 19, 2024, historic bus tour from east to west with bruce porter.

OCTOBER 21 - OCTOBER 26, 2024

Our land of promise, uncovering ancient america with wayne may.

NOVEMBER 9 - NOVEMBER 16, 2024

Philosophies of men, cruise & conference with greg matsen & bruce porter.

ELAINE DALTON / BRAD & MARJORIE LOWDER / GREG MATSEN

Conference & tour with bruce porter & special guests,  limited space, april 7 - april 12, 2025.

APRIL 7 - APRIL 15, 2025

The ancient gospel, ancient greece with bruce porter, april 22 - may 6, 2025, european cruise and tour with bruce porter.

JULY 17 - JULY 26, 2025

Top of the world, iceland cruise and concert with nathan pacheco.

SEPTEMBER 23 - OCTOBER 1, 2025

Conference & tour with bruce porter, october 20 - october 25, 2025.

Stress-free Planning for All of Your Travel Needs

We make traveling easy, top travel agency in carrollton, our comprehensive services, creating long-lasting memories, travel planning.

Looking for a stress-free vacation planning experience? Look no further than our all-inclusive vacation planning …

If you have a loved one with autism and need professional travel planning, you've come to the right place. We …

Ready to set sail on an unforgettable adventure? Our cruise planning service is perfect for both new and seasoned …

Planning an event in a new destination can be a daunting task, but with our destination event planning service, you …

Do you have questions about any of our services? Want to learn more about how we can help you plan your next vacation …

Testimonials

Her personality is the good ole fashion customer service way; she definitely doing travel right!

Way past due for a great review! Lee planned my 60th birthday cruise with 6 friends and my adult daughter. I’ve never been on a cruise and so we decided to go to Cozumel out of Galveston. Lee handled all of the arrangements and it was so easy just to let the Pro take the reins. We had such a good time and I would highly recommend her for all of your vacation needs. Thank you, Lee! You are the best!

• My Bookings

• Help Center
• 1-866-921-7925

Start Searching

• Packages  
• Hotels  
• Cruises  
• Rental Cars  

* Indicates required fields

Rental Period:

pickUpDate - dropOffDate

Pick-Up: pickUpTime - Drop-Off: dropOffTime

Pick-Up Location:

pickUpAddress

pickUpAgencyName

pickUpAgencyAddress

Drop-Off Location:

Same as Pick-Up Location

dropOffAddress

dropOffAgencyName

dropOffAgencyAddress

Coupon Override

Please call.

For drivers under the age of 25, additional fees and/or restrictions may apply.

For information and assistance in completing your reservation, please call:

We're unable to find your location.

Alaska Cruise Tours:

A cruise tour is a voyage and land tour combination, with the land tour occurring before or after the voyage. Unless otherwise noted, optional services such as airfare, airport transfers, shore excursions, land tour excursions, etc. are not included and are available for an additional cost.

Plan a Quick Trip

Weekend getaways.

• Choose from Whistler, New York City and More

Compare. Book. Go!

Low price finder™, save on your next rental car.

• Compare Up to Four Brands
• Exclusive Costco Member Pricing

Popular Ports

Cruise deals.

• The Caribbean, Mexico, Alaska and More
• Digital Costco Shop Card with Every Sailing

New to Costco Travel

Maui coast hotel package.

• Digital Costco Shop Card

Family Friendly Fun

Disneyland® resort hotels, weekday ticket package.

• Disney Gift Card
• Early Theme Park Entry
• 3-Day Disneyland® Ticket

All-Inclusive Resort

Dominican republic, punta cana, majestic colonial package.

• All Meals, Snacks and Beverages

Last-Minute Summer Travel

It's Not Too Late To Book! Member Value in Every Package

Kirkland Signature and Buyer's Choice

Princess Cruises Exclusive Costco Member Included Extras Digital Costco Shop Card with Every Sailing

HOT BUYS - Last Day to Book!

Plus More Limited-Time Packages Book Before They're Gone

Marathon: Hawks Cay Resort Package

Stay 3 / Pay 2 Daily $50 Food and Beverage Credit

Cancun: Live Aqua Package

Adults-Only, All-Inclusive Resort Digital Costco Shop Card

San Diego: Hyatt Regency Mission Bay Spa & Marina Package

Reduced Mandatory Daily Resort Fee Reduced Daily Parking Fee

Featured Travel

St. thomas: westin frenchman's reef package.

New to Costco Travel Beachfront, Family Friendly Digital Costco Shop Card

Romance & Honeymoon

Getaways for Two Choose a Vacation Package or Cruise

San Antonio: La Cantera Resort & Spa Package

New to Costco Travel Waived Mandatory Resort Fee

Madrid, Seville and Barcelona: Your Way

Daily Breakfast Airport Transfers and Rail Tickets on RENFE Additional Executive Member Benefit at Select Hotels

Member Values

More Value with Your Vacation Included Extras with Every Package

Cook Islands: Sea Change Villas Package

Stay 8 / Pay 7, Welcome Breakfast Basket Wi-Fi Voucher

8 Nights with Airfare from $2,079 Per Person*

Featured Destinations

Boston, massachusetts, seattle, washington, nashville, tennessee, featured cruises, last-minute cruises.

Catch a Cruise Departing Soon!

Luxury Cruises

Sail in Style and Comfort

Buyer’s Choice

Extra Value Included

Maximize Your Rewards

Costco anywhere visa® card by citi.

3% Cash Back Rewards on Costco Travel Learn More

Executive Members Get More

Executive Members Earn an Annual 2% Reward on Costco Travel

Costco Executive Membership

Upgrade Online Today

Hidden Gems

Member favorites, explore more travel, oahu: embassy suites by hilton waikiki beach walk.

$150 Resort Credit, Waived Resort Fee and More

Digital Costco Shop Card with Every Package

Maui: Hotel Wailea, Relais & Chateaux

Adults-Only Retreat

ADVENTURES BY DISNEY®

Guided Group Family Vacations

Travel Items on Costco.com

Shop costco wholesale.

Visit Costco.com

Headphones & Earbuds

We are processing your payment.

Do not refresh your browser or exit this page.