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• Post author By Welcome to Bradford
• Post date 3 July 2024
• No Comments on Public Transport

If you want to use public transport, West Yorkshire Metro can give you lots of information. This includes:

• bus and train times
• where are the bus stops?
• where are the train stations?
• fare / ticket prices

Bradford has a big network of buses and trains. They usually run from around 5am – 11pm, depending on the route. These can be used to get around the city centre or out into other parts of the city.

You can use the Journey Planner to plan your route from start to finish, including walking, trains and buses. It will tell you how long the whole journey will take.

Tickets and passes

If you travel regularly, there are bus and train passes that you can use for multiple journeys. This may make the travel cheaper.

Many people in our ‘New to Bradford’ consultation group say the best way to pay for adult travel by bus and/or train is to get a Pink  MCard. Have a look. See what is best for you. https://m-card.co.uk

Children aged 0 – 5 can travel for free on most buses and on all trains displaying the Metro symbol, in West Yorkshire. They must travel with a passenger who has a pass or ticket.

Children aged 5 -10 pay half fare on most buses and all trains displaying the Metro symbol in West Yorkshire. This includes Metro school buses.

Young people under 18 can apply to get a photocard. This allows them to pay half fare.

Find out more about Tickets & Passes .

Using the Bus

There are many buses you can use to get in and out of Bradford city centre. Some buses also travel between different areas of Bradford, without going into the city centre. You get on a bus at a ‘bus stop’. This is usually painted red. The bus stop will usually show timetable information.

West Yorkshire Metro has lots of information for bus travel including timetables, route maps, locations of bus stops and ticket prices. It covers bus travel to Leeds, Dewsbury, Huddersfield and Wakefield too.

Find out where to get on your bus in the city centre

Find out where buses go outside the city centre .

• If you are not sure of which bus you need, you can ask other passengers waiting at the bus stop.
• Or ask the bus driver. Ask which bus is going to your destination, before you buy a ticket.
• You can also ask other passengers, or the driver, to tell you when you have reached your destination. Then you know when to get off the bus.

Bradford Interchange Bus Station

Many of the buses that travel to and from Bradford city centre stop at the main station, but not all of them, so it is best to check first. Here you can get on buses to other cities nearby e.g. Leeds, Huddersfield, Manchester or the East Yorkshire Coast. You can also get a bus to Leeds/Bradford Airport.

Next to the bus station is the coach station.  From here, you can get on a coach to different places across Great Britain. These are usually run by National Express. They usually take longer than the train, but often they are much cheaper. Find out more on the National Express website.

Buying bus tickets

• You can buy bus tickets from the driver when you get on the bus.
• Keep your ticket safe for the whole journey.
• There are cheaper options for children, students and older people.
• You can buy a daily, weekly and monthly pass, if you want to make lots of journeys, or if you travel regularly.
• Passes can be bought on the bus.
• Or you can buy a pass online. Sometimes there is a discount for buying online.

First Bus Tickets and Passes

Arriva Bus Tickets and Passes

West Yorkshire Metro Tickets and Passes

If you want to report an incident on the bus

Try to make a note of the bus number (5 digits – find it at the front or back of the bus, and inside near the driver). You can phone the bus company and tell them about an incident. If possible, be ready with this 5 digit number, plus the route number, location and time of the incident.   Then they may be able to use CCTV to investigate.

(Most school buses are First Bus.)

First Bus: 0345 646 0707    

Arriva: 0344 800 4411

Keighley Bus Company: 01535 603284

Transdev York: 01653 692556 (airport)

TLC Travel: 01274 727811

If there is a hate incident, please go to Bradford Hate Crime Alliance .

Using the Train

Bradford has two train stations.

• Bradford Interchange – for Leeds, Manchester, London, Halifax, Huddersfield etc. (Also, Bradford’s bus and coach station is at the Interchange.)
• Bradford Forster Square Station is 5-10 minutes walk from the Interchange. Bradford Forster Square – for Shipley, Saltaire, Bingley, Keighley, Ilkley, Skipton etc. (Also for Leeds but you need to change trains at Shipley.)

Train tickets and timetables

To travel all over the country from Bradford, go first to Leeds Train Station.

From Leeds, you can get everywhere, including London, Scotland and Wales.

Many of the trains are direct. Others may involve one or more changes.

• You must make sure you have a valid ticket for travel.
• There are automatic barriers, to check tickets before you reach the train platforms.
• Tickets are usually checked on trains as well.
• If you do not have a valid ticket, you risk being fined.
• You can buy train tickets in advance – either in the station, or online.
• Or you can buy tickets and get travel advice in the station, at the time of travel – but tickets are often cheaper if you buy them in advance.

You can find out times and routes online on the National Rail and The Trainline websites.

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Fenella Comes Home – A Tiger’s Tale Comes To Town

From jamaica to global impact: dr. samantha johnson’s journey in health equity | talking health tv, community groups in west yorkshire among 11 projects to receive £100k to help improve social mobility, west yorkshire mayor’s new solar panel scheme to help communities save money on energy bills, huddersfield community event raises over £900 for hurricane beryl disaster relief, new bus fares and travel discounts for under 19s in west yorkshire announced – here are the new tickets.

By KLTV Newsdesk –

Bus operators in West Yorkshire have unveiled new tickets to help young people in the region travel more for less.

An all-new range of tickets for under 19s is being introduced from today (Sunday 25 July 2021) by the West Yorkshire Bus Alliance, a partnership between the West Yorkshire Combined Authority and bus operators.

The alliance says this will help Yorkshire’s young people to get out and about this summer – and reduce the cost of travel when they return to education in September.

As part of her pledge, West Yorkshire Mayor Tracy Brabin said she is committed to improving bus services, and it is hoped that the new deals offer an opportunity to obtain even better value for young people who travel by bus.

New Fares and Tickets

The new fares and tickets include:

Single (one-way journey) tickets – Fares will be split into three different amounts based on the distance travelled; 60p, £1.20 or £1.80. The price caps out at £1.80 no matter the length of the journey.  Single tickets will be available directly from bus drivers and each operator’s mobile app. The £1.20 single fare will also be available to buy on West Yorkshire’s MCARD mobile app.

MCARD tickets – A range of pre-paid tickets will be available on the MCARD mobile app or the Under 16 and 16-18 smartcard.

• The ‘MyDay’ pass will cost £2.25 for a day’s travel on any bus and will be cheaper if bought in the available bundles of  3, 5, or 10 separate days
• The ‘MyWeek’ pass will offer seven days of travel for £9 a week.
• Finally, the ‘MyMonth’ pass allows for unlimited countywide bus travel for £35 for the full month.

As noted, all three passes will be available on the MCARD mobile app, and those with the blue Under 16 or 16-18 smartcard will be able to top it up with the new passes at a Payzone store, a Bus Station Travel Centre or ticket machine, or from the Android MCARD app.

The announcement of the new Under 19 fares and tickets took place at the Dean Clough business and leisure park in Halifax, followed by a Mayoral visit to Bradley Woods in Brighouse, where Mayor Brabin met 20 teenagers taking part in a two-week National Citizens’ Service summer activities programme, supported by MCARD with free travel to promote bus use among young people.

The new tickets will be available to use on all the major services across West Yorkshire, including First, Arriva and Transdev.

‘Step in the right direction’

Mayor of West Yorkshire, Tracy Brabin, said: “I am delighted to be able to launch the Under 19 Fare Deal. I was elected on a pledge to introduce simpler and cheaper tickets, and today’s launch is a real step in the right direction and will benefit young people across the region.

“As we begin to recover from the pandemic, our young people must be at the very forefront of our minds.

“Not only do cheaper fares mean better value, but these changes can also act as a gateway to secure better jobs, better opportunities and brighter futures.”

‘Value and freedom’

West Yorkshire’s transport leaders are also welcoming the new tickets as a positive step to encourage young people to travel safely across the region

Kim Groves, Chair of the West Yorkshire Bus Alliance, said: “I’m delighted that these new tickets are being introduced through our alliance with the county’s bus operators.

“The new fares will offer outstanding value and real freedom to travel across West Yorkshire.

“The ability to travel freely across West Yorkshire is vitally important to our young people as they develop social skills and prepare for adulthood – and will also support many less well-off families who are facing financial challenges beyond the pandemic.”

‘Stable and reliable services’

As part of the alliance, West Yorkshire’s major bus operators are also supporting the new tickets for young people.

Transdev in Yorkshire CEO, Alex Hornby, said: “Throughout the pandemic, we have worked together through our successful alliance of bus operators to deliver stable and reliable services for key workers, school pupils, students and others who depend on us every day.

“As we look to recover from the pandemic without increasing road congestion and pollution, and at a time when we are expanding our network within West Yorkshire to create new travel opportunities, we will continue working together to quickly deliver real improvements and attract more people to choose and use the bus.”

Mayor of West Yorkshire Tracy Brabin (centre) joins young people and transport leaders at Dean Clough in Halifax to celebrate the launch of a new deal on bus travel for Under 19s across West Yorkshire

‘Deliver real benefits’

First West Yorkshire Managing Director, Paul Matthews, said: “As active members of our alliance of bus operators, we share the same desire to encourage more young people to choose and use the bus to travel safely around our region.

“Working together, we are delivering these new fares and tickets from MCARD quickly, so that young people can enjoy the benefits of being able to travel freely across West Yorkshire straight away.”

Arriva Yorkshire Area Managing Director, Patrick Sibley, said: “The new Under 19 tickets are the result of strong partnerships across our alliance of bus operators, which is working right now to deliver real benefits for all of West Yorkshire’s bus users.

“Our experience of working together throughout the pandemic underlines the importance to us of giving young people the help they need to travel across West Yorkshire. I’m sure these new fares and MCARD tickets will prove immensely popular with under 19s.”

Full details of all the new fares and tickets for under 19s available for travel on all buses across West Yorkshire are available at: https://www.m-card.co.uk

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633: Tyersal - Shipley Via Bradford City Centre

633: shipley - tyersal via bradford city centre, travel alerts, 42 | lower wortley road.

Lower Wortley Road will be closed at all times for works from 16th September until 27th September .

42 services towards Old Farnley will be diverted via Dixon Lane and Greenside Road before resuming the route on Lower Wortley Road.

City-bound services will be unaffected .

No temporary stop will be in place. 

X11 service - Pudsey 10K Run

Pudsey 10K Run

X11 Diversion

Sunday 15 th September Between 08:00-14:00

Towards Leeds: From Galloway Lane via  Owlcotes Road, Cemetery Rd,  Lidget Hill, Church Ln,  Pudsey Bus Station

Towards Bradford: Opposite of above

Lincoln Green Road - 42

Lincoln Green Road Closed– One-Way Closure.

Re-opens 15th Sept 2024

To Oakwood diverting via Eastgate, St Peters St, Marsh Ln, Burmantofts St, Heron Foods.

Service 49, 50, 50a - Easterly Road resurfacing (PHASE 2)

Due to resurfacing works taking place on Easterly Road, 12th -17th September 19:00 – 23:59 (road open Saturday and Sunday) 

services will be diverted as follows: 

Towards Monkswood/Seacroft;

From Easterly Rd McDonalds, Oakwood Lane, Foundry Lane, South Parkway, Kentmere Ave (Black Shops), then: 

Service 50/50A to resume route from North Parkway. 

Service 49 cross North Parkway, Kentmere Avenue resuming route from top of Boggart Hill Drive. 

Towards City; Services unaffected, normal route in place 

Service 38, 39 - Meanwood resurfacing

Services are diverted due to Meanwood resurfacing between 23rd - 28th September, 19:00 – 06:30

Towards Moor Allerton;

Meanwood Road, Stainbeck Road, Stainbeck Lane (Sainsbury’s Local) then: 

38 service to continue across to Parkside Road to resume route 39 service operate via Stonegate Road to resume route

Towards City; 

From junction of Parkside and Stonegate, Stainbeck Lanem Stainbeck Road and Meanwood Road resuming route.

5A/91- Osmondthorpe Lane

Osmondthorpe Lane Bridge closure 

Each Saturday and Sunday from September until December. 

22:00 - 06:00. 

Towards Halton Moor via York Road, right Selby Road, right Irwin App (after Lidl), right Temple Newsam Road, Selby Road, left Halton Moor Avenue, follow to Neville Parade. 

Towards City/Pudsey via Neville Road, (Barry's shop), right Halton Moor Avenue, left Selby Road, left York Road to normal route. 

Service 4, 4F, 14 - Pudsey 10k

Due to Pudsey 10k taking place, services will be diverted, 15th Septemeber between 08:00 – 14:00

4F service;  Terminate at Pudsey Bus Station. Resuming service from Bus station towards Seacroft omitting Fartown.

14 service towards Pudsey;

Operate via Lowtown only omitting Kent Road, Vally Road and Robin Lane.

4 service towards Highfield;

From Bus Station, Church Lane, Lidget Hill, Cemetery Road, Highfield Green, Cemetery Road, Lidget Hill, Church Lane back to Bus Station

Service 15,16, 86 - Armley Festival

Services will be diverted due to Armley festival taking place, on 14th Septemeber between  12:00 – 18:00

15 service towards Old Farnley;

Crab Ln, Wesley Rd, Tong Rd, Whingate and Whingate Rd. 

15 service towards City;

Whingate Rd, Whingate, Tong Rd, Wesley Rd resuming route at Branch Rd.

16 service towards Bramley;

Church Rd, Wesley Rd, Tong Rd, Whingate, follow to resume at top of Town St.

16 service towards City:

Top of Town St, Remain on Whingate, Tong Rd, Wesley Rd and Church Rd resuming route.

86 service towards Bramley;

Church Rd, Wesley Rd, Tong Rd, Whingate and Wortley Rd resuming route.

86 service towards  Holbeck;

Armley Ridge Rd, Wortley Rd, Whingate, Tong Rd, Wesley Rd and Church Rd resuming route.

Service 9a - Sharp Lane

Sharp Lane is closed due to bridge repairs  16/09/24 – 23/09/24 20:00 – 06:00

Diversions are as follows: 

Towards Seacroft;

Middleton Asda, St Georges Rd, Middleton Ln, Thorpe Lower Ln and resuming route from Halfway House Pub.

Towards White Rose;

From Leadwell Ln (Halfway House), Thorpe Lower Ln, Middleton Ln, St Georges Rd and resuming route from Middleton Asda.

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Why is this consultation taking place?

The Combined Authority believes it needs to change the way local buses are run to achieve our ambitions for better buses in West Yorkshire. Buses play a vital role in West Yorkshire, getting people to places, connecting our communities, and shaping our economy. But evidence shows passengers face many challenges resulting in poor satisfaction and fewer people choosing to travel by bus. The way that buses are currently run gives the Combined Authority limited ability to change this.  

The consulta tion will inform a decision by the Mayor of West Yorkshire on  whether or not  to introduce bus franchising in the region.    This is a formal consultation as required by the Transport Act 2000 as amended by the Bus Services Act 2017 (‘the Act’)  

The Combined Authority  has looked at  and conducted an assessment  (‘the Assessment’)  of  options to run buses within the West Yorkshire Region   – this compares two bus reform options, the Proposed Franchising Scheme and the Enhanced Partnership Plus (EP+)  to  how buses are currently run to  (the EP Reference Case).    

Following an  assessment  of the options  and independent audit of this,  our preferred  option  is the Proposed Franchising Scheme. Before a final decision is made, we are required by law to seek views from the statutory consultees on the Proposed Franchising Scheme and the conclusions of the Assessment . We are also  seeking  to  engage the public on our plans .  

What is bus reform?

Bus reform is the process of changing the way in which buses are run to improve services and the passenger experience, for the benefit of the people of West Yorkshire more broadly. The Transport Act 2000 sets out the statutory powers that Local Transport  Authorities , like the Combined Authority,  have to  reform buses – which include  establishing  franchising and enhanced partnerships. These different options for running buses are described in more  detail in the Consultation Document .   

The Combined Authority has been exploring bus reform in West Yorkshire over recent years, in line with the required legal processes, as set out  within the Consultation Document.

What is Franchising?

Franchising is a legal model where buses are under the control of a local authority (in West Yorkshire this would be the Combined Authority). The franchising model has been in operation in London since 1984 and was introduced in Greater Manchester in September 2023.    

Under franchising, the Combined Authority would set the routes, frequency,  fares  and overall standards of buses in our region. The existing  commercially-led  market would be replaced, with private bus operators no longer being able to run most services independently. Bus services would instead be  operated  under franchise contracts, where bus operators would bid to run the services through a competitive procurement process managed by the Combined Authority.

What is an Enhanced Partnership? 

An enhanced partnership is a legal model under which private bus operators and local authorities make a statutory plan and scheme(s) which set out a shared vision, targets, and make specific commitments about how they will work together to improve local buses.   

Under an enhanced partnership, local bus services  remain  privately owned and  operated  (‘deregulated’) and bus operators continue to take revenue from fares and make independent decisions about how bus services are run.    

In March 2022, the Combined Authority made, in partnership with private bus operators and West Yorkshire districts, an Enhanced Partnership Plan and Enhanced Partnership Scheme. A further Enhanced Partnership Scheme was made in November 2022.

Where can I find more information on what Bus Franchising would look like in West Yorkshire?

You can see our proposals in more detail, by clicking on this link (opens in new tab). Here you can look through our consultation materials, including the Proposed Franchising Scheme.

What would it cost the Combined Authority to introduce the Proposed Franchising Scheme?

In West Yorkshire, changing to franchising would require an initial, one–off investment by the Combined Authority of £15.1m over four years (transition cost). This would cover things like consultancy, mobilisation, and IT costs. Transition management costs for that four–year period would be an additional £5.3million. 

The Assessment also sets out the additional costs to the initial one off transition costs associated with implementing the Proposed Franchising Scheme in relation to investing in depots and fleet, which would be owned by the Combined Authority. The costs are: 

• Depot investment of £85.5million 
• Fleet investment of £252 million over a 15-year period 

Investment in assets (depots and fleet) is likely to be funded through public sector borrowing. Transitional costs and management costs would not qualify for public sector borrowing and it is assumed that these would be funded from the Combined Authority’s reserves or other revenue funding sources (such as the single investment fund) and repaid over the 15-year appraisal period. 

Beyond the initial costs to introduce franchising, funding sources for the ongoing delivery of the Proposed Franchising Scheme include: 

• Farebox revenue – the money collected from fare paying passengers 
• The Transport Levy – an existing fund made up of contributions from the five West Yorkshire districts 
• Government funding – this includes funding the Combined Authority gets to deliver our BSIP and zero emission bus funding 
• Bus Services Operator Grant – a government grant paid to operators of eligible bus services and community transport organisations to help them recover some of their fuel costs 

More information about funding and finance relating to Franchising can be found in the Consultation Document.

What is the EP+ ?

The EP+ aims to be the most ambitious Enhanced Partnership that could be delivered in West Yorkshire, within the legal restrictions of the model and the funding available. It would be based on additional interventions to improve the bus service across West Yorkshire

The development of the EP+ was supported by engagement with operators to understand what bus operators may be able to deliver and commit to under the EP+. The EP+ presented in the Assessment therefore reflects both initial work undertaken by the Combined Authority and additional interventions that came out of partnership discussions with bus operators. 

The operator EP+ proposal and letters of support have been published as Appendix 1.3 to the full Assessment document, and these have been considered by the Combined Authority and reflected in the Assessment. 

A full description of the EP+ is included in Section 1.2 of the Consultation Document.

What would it cost the Combined Authority to introduce the EP+?

There are additional transition and management costs associated with introducing the EP+ of £1.9 million over a 2–year period. More detail of this included in section 4.4 of the Consultation Document. 

Beyond the initial costs to introduce the EP+, ongoing funding sources for the EP+ include: 

• The Transport Levy – an existing fund made up of contributions from the five West Yorkshire districts. 
• Government funding – this includes funding the Combined Authority gets to deliver our BSIP and zero emission bus funding. 
• Bus Services Operator Grant (for tendered services) – a government grant paid to operators of eligible bus services and community transport organisations to help them recover some of their fuel costs. 
• Revenue from tendered supported services (some of which are let on a gross cost contract basis). 
• Payments from operators to use the Combined Authority owned bus stations. 

There are no assets purchased for the Combined Authority under the EP+ and therefore sources of finance do not need to be considered.

More information about funding and finance relating to the EP+ can be found in the Consultation Document.

What is the Bus Service Improvement Plan (BSIP)?

Our BSIP sets out the ambitions to deliver the Government’s National Bus Strategy. It is a document that has been developed in collaboration with bus operators and takes account of views expressed by West Yorkshire residents and local interest groups on how we can improve our bus services, and the interventions we need to implement to achieve this.    

Through the BSIP we hope to achieve our vision for: an enhanced and more cohesive bus network; clear and simple fares; improved and more inclusive customer service and support; priority for buses on our roads and more green and better vehicles. To find out more please visit:  bus-service-improvement-plan.pdf (westyorks-ca.gov.uk)  

Who runs buses in West Yorkshire now?

There are currently 26 private bus companies in operation in West Yorkshire who set the majority of routes, timetables, fare and the standards for buses - with First, Arriva and Transdev being the three largest operators in the region. The Combined Authority does not run any of the buses, but it does contract bus companies to run around 15% of the region’s bus services – providing socially necessary services (those which are important to people but don’t make much money) and extending otherwise commercial services.

What is the Combined Authority and what does it do?

The Combined Authority was formed in April 2014 to be the driving force for economic growth across Bradford, Calderdale, Kirklees, Leeds, and Wakefield. The Combined Authority brings together key decision-making powers into a single body. The Combined Authority also develops local transport throughout West Yorkshire under the transport network, Metro. To find out more visit:  (westyorks-ca.gov.uk)

What is Metro?

Metro is the transport network of the Combined Authority. The name Metro and the Metro M logo is the symbol for transport across West Yorkshire, including bus stations, bus stops and shelters and the county’s 69 rail stations. Travel centres, the MetroLine call centre, the Metro website and the ‘yournextbus’ real-time service are also part of the Metro Brand. To find out more visit:  www.wymetro.com

What is the West Yorkshire Bus Alliance?

The West Yorkshire Bus Alliance brings together the Combined Authority and bus operators to enable the development and implementation of plans for the improvement of local bus services. This is based on the legal provisions recently introduced by the government for Voluntary Partnership Agreements, defined by the Department for Transport as agreements entered into by transport authorities and bus operators, to deliver benefits to local bus users.

Consultation FAQs

When can I take part?

The public consultation is open from 10 October 2023 until 7 January 2024.  

Who can take part in the public consultation? Can I let other people know about it? 

Anyone can take part. Please tell your friends and family about it. 

Please share the project page with anyone you think would be interested in taking part in the public consultation.  

You can submit a joint response on behalf of a group or organisation, please do so by emailing  [email protected] . Please also share the link with your colleagues or members so they have the opportunity to provide an individual response, should they wish to do so.  

How do I respond?

We would like you to fill in a questionnaire. The short version contains 10 questions, and the long version contains 47 questions. You can answer either version of the questionnaire and you do not have to answer all the questions. You can complete and submit our questionnaire here .

To complete the short survey, it is recommended that you read section 1 (the Executive Summary’) of the Consultation Document.

To answer the full set of survey questions it is recommended that you read the full Consultation Document.

If you cannot fill in the questionnaire online, you can fill in a paper copy of the questionnaire at one of our events. Your completed paper copy can then be handed in at the event or sent to: FREEPOST CONSULTATION TEAM WYCA 

What is the difference between the short and long survey?

We have created the short form questionnaire mainly for you to use in response to the consultation, focusing on the key areas we need your views on. The long form questionnaire is mainly for stakeholders and statutory consultees, those with a good level of knowledge and interest in the bus market and how it runs. You are welcome to fill out whichever questionnaire you wish.

Will I be able to attend an in-person event?

We are hosting a number of events. Our team will be available to answer your questions about and support you.  

Our events are listed on our Your Voice page .  

How will my feedback be used and when will we find out the results?

Your responses will be independently assessed as part of the consultation process. All responses will be considered when making any decision on whether to introduce the Proposed Franchising Scheme. This decision is currently expected on 14 March 2024. However, it is subject to change depending on the progress and outcome of the consultation and any subsequent decision-making processes. 

Will you keep me updated on progress?

You can follow any updates on the Your Voice Bus Hub .

What will the personal information I provide be used for? 

All personal information (such as age, postcode, gender) you provide will be anonymised and only used for analysis of the key findings and trends in this consultation. When we look at the feedback, we separate it by things like age and gender which helps us to understand how ideas may affect different groups of people. This helps us to develop our ideas. You can read our Privacy Notice by  clicking on this link   (opens in a new tab).

How can I contact the project team?

You can contact us via email at [email protected] or call us on 0113 245 7676 (MetroLine Contact Centre).

What happens if I don’t submit my response in time?

The deadline for responses is 11.59pm on 7 January 2024. If you want to respond please make sure you do so before this time as we cannot guarantee that late responses will be accepted.

How do I get a accessible or translated version of the consultation document and questionnaire?

The consultation document, executive summary and questionnaire are all accessible and are compatible with most translation software. You can access them here .

If you need to respond in a different way, or require consultation materials in a different format or language, you can contact us at: 

• Email: [email protected] 
• Telephone: 0113 245 7676 (MetroLine) 
• Post: FREEPOST CONSULTATION TEAM WYCA 

I need help filling out the questionnaire

If you need assistance with filling out the questionnaire, you can come along to one of our local engagement events listed on our main page where a member of our team will be able to help you fill out the questionnaire. 

You can also call MetroLine and leave your name and contact details – one of our team will get back to you as soon as possible. 

What happens next?

All responses will be received and processed by the Combined Authority and shared with DJS Research to be analysed as part of the consultation process. 

Once the responses are analysed, and the report prepared by DJS Research has been considered by the Combined Authority and the Mayor, the Combined Authority will publish a report setting out its response to the consultation and the Mayor’s decision on whether to make the Proposed Franchising Scheme. 

This decision is currently expected on 14 March 2024. However, this date may be subject to change depending on the progress and outcome of the consultation, as well as other matters relating to the Combined Authority’s business. 

Once the consultation closes, the Act allows the Combined Authority to make changes to the Proposed Franchising Scheme. This could mean that modifications that reflect more recent changes in West Yorkshire’s buses (including the bus network) or changes which reflect consultation responses are made to the Proposed Franchising Scheme. 

Accessibility and Contact information

If you have any questions, need to respond in a different way, require consultation materials in a different format, or would like to make a complaint, you can get in touch with us via: 

• Our Questions & Answers (Q&A) tool on this page: Submit your question and we will get back to you (responses for questions relating to the consultation will be provided within 10 working days) 
• Email: [email protected]  
• Telephone: 0113 245 7676 (MetroLine) charged at the standard operators rate 

Where can I read a paper copy of the Consultation Document?

Copies of the consultation document can be viewed in the following locations across West Yorkshire: • Halifax Bus Station Travel Centre • Bradford Bus Station Travel Centre • Castleford Bus Station Travel Centre • Huddersfield Bus Station Travel Centre • Leeds Bus Station Travel Centre • Pontefract Bus Station Travel Centre  

Note: More locations and venues may be added to this list. For an up–to–date list of all locations where hard copies are available, please visit: www.yourvoice.westyorks-ca.gov.uk/busreform

Drop In Events

We hosted the following drop in Events: 

• Brook Street, Thornton Lodge, Huddersfield, HD1 3JW
• Yorkshire Children's Centre, Jo Cox House, Batley, WF17 5DR
• Barkerend Road, Bradford, BD3 9EP
• Salem Community Centre, Central St, Hebden Bridge, HX7 6HB
• 19 Albion St, Halifax, HX1 1DU
• Arncliffe Road, Wakefield, WF1 4RR
• 263 Chapeltown Road, Leeds, LS7 3EX
• The Circle, Chequerfield, Pontefract, WF8 2AY
• Tempest Road, Leeds, LS11 8RD
• St Oswald's Church, Christopher Street, Little Horton, Bradford, BD5 9DH
• Bow Street, Keighley, BD21 3PB

Changes to Documents

I would like to inform you that, following queries raised by consultees, we have made some corrections to the list of services in the draft Proposed Franchising Scheme published with the consultation report.  A revised draft with these corrections has therefore been published with the Bus Reform consultation materials to ensure that the lists of services are consistent with paragraph 3.4 of the consultation document. These corrections are limited to the lists of services provided in Annexes 1 and 2 of the document.