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Visit Derry - Visitor Information Centre

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Visit Derry - Visitor Information Centre - All You Need to Know BEFORE You Go (2024)

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State-of-the-art Visitor Information Centre opens in Derry city centre

The new centre, located in the heart of the city centre and adjacent to the historic City Walls, will be the new hub for tourists to the city and area, looking for advice and information on the top attractions to visit and what events are happening across the city and district.

The refurbishment works commenced in December of last year following the decision by Derry City and Strabane District Council to relocate the Visit Derry Information Centre from Foyle Street into the city centre.

Thanks to funding from Council, the Department for Communities, the Department for Economy and Tourism NI, work commenced on the project to put in place a world-class tourist facility for the city and region.

Welcoming the completion of the works and the opening of the new facility, Mayor of Derry City and Strabane District Council Cllr Brian Tierney said the opening of the new visitor information office was a significant milestone for Derry and the wider region.

He said: “This is a fantastic facility and I am hugely impressed with the work that has been done to create this world-class centre in the heart of our city. This is a very important tourism capital project for Council and all our partners.

“We believe that it will greatly benefit our tourism business and domestic and overseas visitors and allow us to showcase and promote our tourism product in a much more animated way to a wider audience.

“This facility will enhance the entire Waterloo Place area of the city and bring new life and activity into a key retail area in the city centre.

“We believe this location, right in the heart of the city centre and adjacent to the historic city walls, will be popular with tourists as Guildhall Square and Waterloo Place is a central hub for visitors to the city and that it will also greatly help retailers and local businesses in that area of the city centre.”

The Chief Executive of Tourism NI, John McGrillen commented; “This is a significant project for tourism in Derry and we are delighted to support it.

“The new visitor centre will provide an interactive experience with enhanced digital offering and combined with the new central location, this will allow visitors to easily access information on everything the city has to offer.

“This new interactive visitor centre also compliments Tourism NI’s new experience brand, Embrace a Giant Spirit and sends a clear message to the people here that they should stay home, support local and explore what is on our doorstep.”

Communities Minister Carál Ní Chuilín said: “I am delighted that my Department has been able to support this project to relocate the Visit Derry Visitor Information Centre to a more central location.

“The new state of the art facility offers a unique and inspirational visitor experience in an attractive and accessible setting and will provide a much needed boost to the city’s tourism offering.

“This investment is timely as we work to support the economic recovery of our town and city centres from the impacts of Covid-19.

“The completion of this project will breathe much needed new life into the city centre at a difficult time for traders.”

Economy Minister Diane Dodds said: “Northern Ireland is world-renowned for its tourism and hospitality offering and this new centre showcases the many visitor attractions here in Derry and the surrounding areas.

“With so many people staycationing this year, I hope as many people as possible will use the new centre to find out something about their local area, and take advantage of the many wonderful tourism experiences and visitor destinations right on their doorstep.”

Since 2016 Visit Derry has been operating its marketing and administrative functions from the Waterloo Place building.

“As part of the relocation, the remaining front of house tourist staff will relocate from Foyle Street to the newly refurbished Waterloo Place location.

Funding for the project has been provided by Tourism NI, the Department for Communities, the Department for the Economy and Derry City and Strabane District Council.

Construction work commenced in December 2019 and was suspended temporarily as a result of COVID-19 but recommenced in recent weeks to facilitate the official opening.

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A look inside Visit Derry's new tourist information centre

The hub opened in Waterloo Place last year and is in a prime location for attracting visitors

• 16:19, 30 JUL 2021

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Visit Derry's new tourist information centre opened last year and has been a huge success with tourists and visitors to the city.

Visitors can enjoy interactive maps and videos explaining Derry history, as well as displays of iconic cultural scenes including Halloween and the region's music scene.

The new Visit Derry centre is full of details that make it extraordinary. Tourists can sit on a peace bridge themed bench facing a map of the Northwest, perfect for travellers with a car looking to search further afield.

The Pickled Duck café have taken residence inside the Visit Derry centre and tourists can take their time in the centre, enjoying all it has to offer alongside a cup of tea.

In the middle of the centre is an oak tree feature, from floor to ceiling, explaining the history of Derry's name meaning 'oak grove'.

The Visit Derry tourist information centre is almost like a museum in itself. It takes pride in the history it displays.

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The centre has a video section dedicated to Amelia Earhart's landing in Derry, one of Derry's lesser told stories. The centre is one any city would be proud to find in its heart and is a must visit for tourists and locals alike.

Chief executive of Visit Derry Odhran Dunne said: “The Visitor Information Centre opened last year as a new orientation hub for locals and visitors to the Walled City to easily access information on everything the city and wider region has to offer.

"Located in the heart of the city at Waterloo Place, adjacent to the historic City Walls, the Visitor Information Centre offers a range of trip-planning services including expert advice, digital information kiosks, an interactive map and video wall, tickets for tours and transport, public toilets, gift shop, grab and go facility and a unique Amelia Earhart animation experience.

"We have also recently launched the new Visit Derry Pass an integrated ticket which is a must for those wishing to explore the city in depth.

"The Visitor Information Centre is open 7 days a week and we look forward to welcoming more local people and staycationers through our doors throughout our first summer of opening as we help them discover what is right on their doorstep and assist itinerary planning”.

Funding for the project was provided by Tourism NI, the Department for Communities, the Department for the Economy and Derry City and Strabane District Council.

For more Derry news, visit our new site MyDerry.

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How to Spend a Day in Derry/Londonderry

Do you know the song Danny Boy? It was based off an old folk tune from County Derry. Beyond its musical tradition, Derry/Londonderry has a fascinating history as the most complete walled city in the British Isles. It was infamous during The Troubles for its violence and division, but it now serves as a fantastic destination for visitors from all over the world. While you could spend several days exploring the town, many people only have one day to explore. With this in mind, here is how to spend a day in Derry/Londonderry.

Table of Contents

Why Does This City Have Two Names?

Northern Ireland is a complex place with a tragic history. During the Troubles, a lot of violence took place here. The divisions are so deep that the Catholic and Protestant communities have different names for the city in which they live; Derry and Londonderry respectively. To be as apolitical as possible, I’ll use Derry/Londonderry.

Arriving in Derry

Derry/Londonderry is Northern Ireland’s second-largest city. As such, it has good connections all across the region, with links extending into the Republic of Ireland. If traveling from Belfast, the train takes about two and a half hours, which allows for plenty of time to explore the town. There are also plenty of buses from Belfast and other Northern Irish towns to Derry. Belfast, the capital of Northern Ireland, is a phenomenal place to visit in its own right ; many visitors to Derry will arrive from here.

The train station is on the east side of the river, across from the walled town. There is a pleasant walking path from the station that leads to the Peace Bridge, an impressive modern structure built to heal the town’s divisions. It also allows visitors easy access to the historic town from the station, as the Guildhall and tourist info center are right on the other end of the bridge. The path from the station to the center of town takes about twenty minutes.

Starting Out

The Visit Derry Information Center is the natural place to start your visit. Not only are the staff exceptionally friendly, but you can find great information about the city and surrounding area. If you’re visiting for the day, the office has left-luggage storage. If luggage isn’t an issue, take the time to ask about things to do or places to eat, or just grab some brochures and hit the town. You can find it in the same square as the Guildhall, just below an entrance to the city walls.

Along the Walls

The tourist office convenient for those arriving from the train station, but there is also a staircase right outside that goes up to the city wall. Start here and follow the walls around the city. The entire circuit is about a mile in length, but take the time to explore sights just off the wall as well. For example, there are several fascinating churches right at the bottom of the stairs off the wall.

Moving counterclockwise from the visitor center, you’ll come to the First Presbyterian Church of Derry. In addition to its beautiful interior, it also has a small museum on the history of the church and Derry.

Next, continue along the walls to take in impressive views of the Bogside district and the surrounding hills. Costumed actors interpret scenes from Derry’s history on some days-they are informative and entertaining. Spend as much time as you’d like along this stretch-the views are quite impressive.

After this section of walls, you’ll come to St Columb’s Cathedral. This 17th century church was built about the same time as the walls themselves. It is a Protestant cathedral, and was built as such, which gives it a unique history. The sandstone walls and columns give it a natural feel distinct from other churches in Ireland. St Columb’s is set in a pleasant garden with a number of graves and memorials, so visitors can take a nice break from the walls.

Finally, follow the walls around until you reach the point where you started just outside the Visit Derry tourist office. This walk could take anywhere from two hours to a full day depending on how often you stop. The wall is just a guideline, of course; climbing down and exploring within town is important to get a full understanding of Derry/Londonderry.

Down in the Bogside

Derry/Londonderry remains a divided town. The Protestant population lives mostly within the city walls, while the Catholics live primarily in the Bogside district. The Bogside is infamous for the violence that took place there during the Troubles, but it is quite safe now. Leave the walled town to see the Nationalist and Republican murals, as well as the world-famous Free Derry Corner.

While I didn’t have a lot of time to explore the Bogside district, it was not a long walk at all from the Walled Town. If you only have time for one thing, see the Free Derry monument and walk back up the hill; you’ll also pass the Bloody Sunday memorial and a number of sectarian murals.

In addition to the recent history, there are great views towards the city walls. A green park sweeps down from the walls into the Bogside, allowing for unobstructed views.

Final Thoughts

Derry/Londonderry is an unmissable destination in Northern Ireland. Not only does it have a history of sieges and warfare from the 17th century on to the 20th, but it also has a surprising amount of culture. The culinary scene is thriving, as are the music and theater scenes. There are great transport links all over Northern Ireland and to County Donegal in the Republic of Ireland. While I recommend staying at least one night, you can still see and do a lot if you only have one day.

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Derry (Londonderry)

Northern Ireland's second-largest city continues to flourish as an artistic and cultural hub. Derry's city centre was given a striking makeover for its year as the UK City of Culture 2013, with the construction of the Peace Bridge, Ebrington Sq, and the redevelopment of the waterfront and Guildhall area making the most of the city's splendid riverside setting.

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Attractions

Must-see attractions.

People's Gallery Murals

The 12 murals that decorate the gable ends of houses along Rossville St, near Free Derry Corner, are popularly referred to as the People's Gallery. They…

Derry's City Walls

The best way to get a feel for Derry's layout and history is to walk the 1.5km circumference of the city's walls. Completed in 1619, Derry's city walls…

Standing just outside the city walls, the neo-Gothic Guildhall was originally built in 1890, then rebuilt after a fire in 1908. Its fine stained-glass…

Tower Museum

Head straight to the 5th floor of this award-winning museum inside a replica 16th-century tower house for a view from the top. Then work your way down…

St Columb's Cathedral

Built between 1628 and 1633 from the same grey-green schist as the city walls, this was the first post-Reformation church to be erected in Britain and…

Museum of Free Derry

Just off Rossville St, this excellent museum chronicles the history of the Bogside, the Civil Rights Movement and the events of Bloody Sunday through…

Hands Across the Divide

As you enter the city across Craigavon Bridge, the first thing you see is the Hands Across the Divide monument. This striking bronze sculpture of two men…

St Columba's Church

Outside the city walls to the southwest is Long Tower Church, Derry’s first post-Reformation Catholic church. Built in 1784 in neo-Renaissance style, it…

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About Visit Derry

Founded in 1996, Visit Derry (formerly Derry Visitor and Convention Bureau) is a public private sector partnership funded and supported by Derry City and Strabane District Council (DCSDC) and the private sector (260 membership businesses). It is a not for profit, private company limited by guarantee as set out in the Companies Act 2006.

Visit Derry Board

The current Board of Visit Derry comprises three public sector representatives appointed by DCSDC, three nominated directors appointed by the membership and two other directors appointed by the Board.

The current Board of Directors comprises 3 public sector directors nominated by Derry City and Strabane District Council, 3 Member Directors elected by the membership at the Company’s AGM, with the Board being able to co-opt up to 5 ‘industry experts’ onto the Board as required at their discretion.  

Visit Derry Board of Directors: 

Michelle Simpson Chairperson 

Paul Mason, Millennium Forum 

JP McCafferty, Bishops Gate 

Steve Frazer, City of Derry Airport 

Maeve McLaughlin, Museum of Free Derry 

Andy O’Doherty, WR Holdings 

Conor Friel, City Hote  

Alderman Ryan McCready 

Councillor John Boyle 

Councillor Grace Ui Niallais 

The Company Secretary is Mr Stephen Gillespie, Derry City and Strabane District Council 

The Chief Executive is Mr Odhran Dunne  

The company currently employ 11 staff in a range of Marketing and Visitor Servicing roles (Full-time and Part-time)

The company registration number is: NI029778

Registered Office Address: 1-3 Waterloo Place, Derry~Londonderry, BT48 6BT

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Visit Derry: Visitor Information Centre

Last month we took over very first trip over to Northern Ireland, flying from Manchester to Derry airport and arriving in the city a short drive later. Whenever we visit somewhere new the first thing we do is look for the Tourist Information Centre or in this case, Derry’s brand new state of the art Visitor Information Centre . If ever there was a place to receive not only the warmest welcome but everything you need to know about the city, this is it.

** We were invited to Derry to create content to share across our channels. All words and opinions are my own ** 

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You are here: Home > Plan your Trip > Visitor Information Centres

You’re never alone in Northern Ireland! As the local experts we’ve got a wealth of visitor information to share with you - inspiration on what to do, where to go, where to eat and drink and, of course, where to stay when you’re here in Northern Ireland. 

Advice and information close at hand 

Northern Ireland’s network of Visitor Information Centres (VICs) are located across Northern Ireland, so that no matter where you are you can get the information and advice that you need. 

You’ll find people happy to help with advice on what’s happening locally and right across Northern Ireland. They’ll point you to the nearest and best activities and attractions, offer maps, brochures and guides to help you on your way, and some centres even sell books, souvenirs and postcards. 

Belfast Welcome Centre, conveniently located opposite Belfast City Hall, welcomes in excess of three hundred thousand visitors to Belfast and Northern Ireland each year. 

You’ll find free WiFi, interactive touchscreens, city maps and guides, a quality souvenir shop, left luggage service and a helpful ticketing service for events, experiences and attractions. Translink, Northern Ireland’s main public transport provider, have a manned ticket desk located within the Welcome Centre, and staff will be happy to help you with your travel arrangements. 

Belfast Welcome Centre, and the other Visitor Information Centres located across Northern Ireland, can provide you with information, inspiration and practical tips about travelling right across Northern Ireland and not just the local area. 

You can contact each centre by email or telephone, or just drop in and meet the helpful staff.  

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Tourist Information Centre

A range of free tourism literature covering the Causeway Coast and Glens and Northern Ireland, maps, visitor attractions, events, accommodation and transport timetables.

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Parking & transport, leisure facilities.

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We offer a full range of services, including free maps and information leaflets, bus and rail times.

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Set off from Newtownabbey to see the world famous glens of Antrim and the spectacular Giants Causeway. These and many more of Northern Ireland's top tourist attractions are within easy travelling distance of Newtownabbey.

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Newry Visitor Information Centre is situated in Bagenal's Castle, a 16th century house and adjoining 19th Century warehouse sympathetically restored to house Newry & Mourne Museum and the Visitor Information Centre.

Magherafelt

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Open all year. Wheelchair access. Provides a first class service for visitors to Northern Ireland and for local residents. Services available at this office include free information on the local area - tourist attractions, accommodation, where to ...

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Open all year. Wheelchair access. Provides a first class information service for visitors to Northern Ireland and for local residents. Services available at this office include free information on the local area - tourist attractions, ...

[email protected]

Open all year. Provides a first class information service for visitors to Northern Ireland and for local residents. Services available at this office include; wide range of free information on the local area.

Free local and national tourist information. Accommodation booking service, Local Tours booking service, literature, maps, gifts, souvenirs and local crafts and food gifts. Free and convenient car parking.

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Limavady Visitor Information Centre provides a first class information service for locals and visitors to the area.

Located within the Roe Valley Arts & Cultural Centre, the visitor information team are more than happy to assist with any enquires.

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Make us your first point of call for information on attractions, accommodation, activities and events during your visit to the beautiful Ards Peninsula and Strangford Lough region. We can help with tailored advice on how best to spend your time here.

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The Visit Derry Pass is the Official Sightseeing ticket for the Walled City of Derry~Londonderry.

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Make the Visit Belfast Welcome Centre your first stop on coming to Belfast or contact us for information in advance of your stay. Located in the city centre with information on accommodation, visitor attractions, tours, events and transport within .…

We are closed to the public until further notice, but please contact us by email. Ballymoney Visitor Information Centre provides a first class information service for visitors to Northern Ireland and local residents.

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A full range of visitor information throughout Northern Ireland is available, with an emphasis on Glenarm heritage and the architectural, industrial, Christian, archaeological, maritime and natural heritage of the area and its visitor activities.

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Make Banbridge Tourist Information Centre your first stop on coming to the area or contact us for information in advance of your stay.

Downpatrick

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Welcome to Downpatrick Visitor Information Centre.

Conveniently situated in the St Patrick Centre, Market Street, Downpatrick our Visitor Information Centre offers high quality literature and information.

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For all your information needs call into Antrim Visitor Information Centre, where a first-class service is guaranteed to visitors and residents.

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Located within the Giant’s Causeway Visitor Centre an enthusiastic team of staff is on hand to offer practical help, advice and assistance to both local residents and visitors to Northern Ireland.

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Free local and national tourist information, accommodation booking service, literature, maps, gifts, souvenirs and local crafts, postage, fax and photocopying service, ticket sales.

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Services available at this office include free information on the local area - tourist attractions, accommodation, where to eat, events, free information on holidays throughout Northern Ireland, accommodation bookings for Ireland and the UK

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Londonderry tourist information centre opens

• Published 23 September 2020

A new state-of-the-art visitor information centre has opened in Londonderry.

The £1m development includes a digital interactive service giving visitors information on a range of attractions.

Odhran Dunne, head of Visit Derry, said the facility was a significant development following a "challenging summer" for the tourism industry.

The centre offers a range of digital interactive zones, virtual reality experiences and a gift shop.

Mr Dunne, chief executive of Visit Derry, said the tourism sector has had to refocus efforts toward a "staycation and domestic market" due to the ongoing coronavirus pandemic.

"This is an unprecedented time for global tourism, every city and region across the world is having to deal with it," he told BBC News NI.

"There are people in Belfast, Dublin, Cork and Killarney who may have never been to this part of this island.

"The centre is a fantastic way to help attract those visitors and help encourage repeat visitors."

The previous tourism centre was based at Foyle Road, but Mr Dunne hopes the new city centre site will help generate more footfall.

• NI Tourism faces redundancy challenges
• Where can I now go on holiday in the UK?

Due to current coronavirus restrictions, the grand opening of the site was carried out virtually through social media.

There have been concerns about rising case numbers of coronavirus in the north west.

In the past seven days, there have been 184 new cases of Covid-19 in the Derry City and Strabane Council area.

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