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Boston, come shop our lineup IRL! Our stores are also available for call and collect orders and courier services. To arrange for call and collect, please give us a call at (617) 535-3366 during our business hours, or drop us a note at [email protected] .

Mon–Fri: 11am–7pm Sat/Sun: 11am–6pm

Away. Designing thoughtful standards for modern travel. Away started with luggage, designed with features that solve real travel problems—for life. Now all that’s left is the world in front of you and the people you share it with. Because getting Away means getting more out of every trip to come.

This Cult-Favorite Luggage Company Just Opened Its Second Boston Storefront In Back Bay

Grab some goodies to get, Away!

Away , the luggage brand conceived in 2016, just opened its second brick-and-mortar shop in Boston ! With the inaugural shop on Seaport Boulevard in Boston Seaport, the Away family grew to a lovely shop on Newbury Street in Back Bay !

If you’re unfamiliar with the “it” luggage brand, Away, here is the backstory. The founders spent much of their time traveling and were in search of the perfect Carry-On , with features such as a built-in charging bank and a hard-shell case. Unable to find it, they designed it themselves.

The signature suitcase that catapulted Away into the hands of millions was created “by travelers for travelers .” So, each Away product enables you to maximize usage of all the nooks and crannies of your luggage- no more sitting on suitcases.

Not only is Away luggage functional, being named the “#1 carry-on” since its inception in 2016, but the brand merges beauty with function. The ultra chic suitcases, and now expanded array of travel accessories, come in a variety of minimalist silhouettes and sophisticated colors. Boasting industry accolades like Fast Company’s “World’s Most Innovative Companies” and TIME’s “Best Inventions,” Away is the go-to authority for travelers today.

Go to one of the Boston stores and see what we mean for yourself!

Shopping events at Away Boston

In celebration of the now 16th Away store , and upcoming holiday and travel high-seasons, Away is hosting a rotation of fun in-store activations for the Boston community at the new storefront on Newbury Street ! You don’t want to miss them.

• Friday, November 10th 4-6 PM: Sip and Shop event hosted by Anna Rossi, co-host of NBC Boston’s “The Hub Today.” Enjoy treats from Flour Bakery and Sips from local favorite, Spindrift Sparkling Water as you mingle and browse Away’s award-winning selection of classic suitcases, bags, and accessories.
• Saturday, November 11th: Sip and Shop with Flour Bakery and Spindrift Sparkling Water
• Sunday, November 12th 4-6 PM: Sip and Shop event with Girlfriends Boston! More snacks and sips from Flour and Spindrift will be available. Attendees of the event will be gifted a VIP Away tote bag (while supplies last) with local Boston goodies, including: a limited-edition postcard illustrated by Kinsey Hotchkiss, Sky Candle, and more!

As a testament to the success, we’ve experienced in the Seaport district, we’re thrilled to announce the opening of our second Away store in Boston’s Newbury area. This addition to our fleet reinforces our commitment to meeting our customers where they are and delivering meaningful experiences that inspire them to get away more. said Catherine Dunleavy, President of Away.

The Away store on Newbury Street will also offer store opening specials.

• Gift with Purchase beginning 11/3: Free limited-edition Boston luggage charm with the purchase of any piece of luggage, until supplies last.
• Personalization 10/27 and until 11/18: Away will offer complimentary foil stamping for all luggage purchases.
• College Student Discount 10/27 until 11/17: students get 10% off their grand total with the purchase of any luggage. Student ID required.
• Impact Partner 11/10-11/12: Away will donate 100% of proceeds (up to $10k) to Quest Adventures a Boston nonprofit fueling local and international service-learning trips.

Find Away in Back Bay at:

179 Newbury St, Boston, MA 02116

Monday- Saturday from 11 AM- 7 PM

Sunday from 11 AM- 6 PM

And Away in Seaport at:

50 Seaport Boulevard, Boston, MA 02210

Monday- Saturday from 11 AM- 6 PM

Sunday from 12- 6 PM

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For over 50 years, our family business has offered high quality merchandise, backed by outstanding customer service. It's who we are, in our DNA, and what we shall always provide. As proven by 5 consecutive Best of Boston awards! That's why we provide complete customer satisfaction , free monogramming , and comprehensive certified luggage repairs . Shop with 100% confidence!

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Newton Centre, MA

30A Langley Road Newton Centre, MA 02459

617.332.6519

Mon. - Sat: 10am - 5pm Closed Sundays in July

• Departures Boston Logan airport
• Arrivals Boston Logan airport
• Car rental center
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Shops Logan airport

Do you like shopping? You have the opportunity to spend time usefully while waiting for your flight. This airport has many large and small shops with a huge range of goods. Firstly, there is the classic Duty Free, where you can buy souvenirs, clothes, perfumes, jewelry and many other goods. Secondly, there are a large number of specialized private outlets. You can find a large number of shops in all airport terminals. Recall that there are four terminals here: A, B, C, E. Due to the fact that there are shops on every corner, you don’t have to look for a long time for a place where you can spend your money with pleasure. We suggest you familiarize yourself with several popular places that you can find in different terminals.

Shops in terminal A of Boston Logan Airport

Here you can find 15 stores that are worthy of your attention.

Tumi. This is a travel store. You can buy bags and other useful travel accessories here.

Booklink. You can understand what is sold in this store just by reading its name. Here you can buy books of different genres. Customers speak positively about the range of these stores. New England Collection. If you want to buy a souvenir or a gift for a loved one, you should definitely come here. Here you can buy soft toys, original clothes, mugs, stationery, simple souvenirs and so on.

Stores have different opening hours. Check this information before your trip, if necessary.

Shopping at terminal B of Boston Airport

• Let’s look at the top three places that are popular among passengers.
• Hudson. If you love fashion clothes, you should visit this store.
• Kidspot. It sells goods for newborns and older children, as well as useful things for pregnant women.
• Mac Cosmetics. Everything is obvious here. This store offers a wide range of cosmetics.
• Separately, it is worth mentioning the world-famous Dunkin’. Here you can buy donuts and other food.

Logan Airport shops: terminal C

There are about 20 places that passengers like to visit.

Johnston & Murphy. Another place that is sure to appeal to fashion lovers. It sells premium clothing and footwear.

New Balance. This brand needs no introduction. Visit this store if you want to buy sportswear or shoes.

Go Go Gifts. Do you want to buy an original gift that will be remembered by the recipient for a long time? Most likely, you can find something suitable here.

Separately, we note iStore. This store will be very useful for you if, for example, your headphones are broken, and you have a long flight ahead of you. There is a wide range of accessories for mobile phones.

Shops in terminal E

There are relatively few shops here, but you will still find plenty to do. In addition, we remind you that if you want to choose from a huge range of goods, you can visit the Boston Airport Duty Free.

Estee Lauder. This is an American cosmetics manufacturer.

Hugo Boss. Another brand known all over the world. Here you can buy clothes at low prices.

Mont Blanc. This is an unusual store. You can buy here exclusive pens, watches, jewelry, cufflinks, perfumes.

In addition, there is also the aforementioned Dunkin’ in this terminal.

Shops and stores in Boston Airport

Find listed here the following shops and stores in Terminal A:

Find listed here the following shops and stores in Terminal B:

Find listed here the following shops and stores in Terminal C:

Find listed here the following shops and stores in Terminal E:

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Boston   Travel Guide

30 Top-Rated Things to Do in Boston

As Massachusetts' capital and the birthplace of the American Revolution, there's no shortage of historical sites for travelers to explore within Boston's city limits (and beyond). There's even a Boston Tea Party Museum on the harbor

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Freedom Trail Freedom Trail free

Stretching 2½ miles, the Freedom Trail weaves past 16 of the city's most historic sites, including Faneuil Hall Marketplace , the Paul Revere House and Old North Church . Taking in all of the trail's attractions requires at least half a day (and some comfortable walking shoes), but you can easily plot points of interest before you begin your jaunt from Boston Common .

Though most visitors agree the trail is easy to navigate on your own, some recommend a guided tour or downloading an app to tell you about the sites. (You'll find a handful of apps available for Apple and Android devices.) If you have a Go Boston Card, standard guided tours given by the Freedom Trail Foundation are covered by your pass.

Faneuil Hall Marketplace and Quincy Market Faneuil Hall Marketplace and Quincy Market free

U.S. News Insider Tip: Every Friday and Saturday, Haymarket (one America's oldest open-air markets) pops up adjacent to Faneuil Hall. In order to navigate this often-chaotic scene successfully make sure to bring small bills, leave bulky bags at the hotel and keep it moving on the sidewalk. - Jill LeGrow

Four buildings – Faneuil Hall, Quincy Market, North Market and South Market – constitute Faneuil Hall Marketplace, with the oldest being Faneuil Hall. Built in 1742 and now a stop on the Freedom Trail , Faneuil Hall has had a long and important history in Massachusetts politics. Samuel Adams once stood here to push for resistance against the British, and abolitionists and suffragists have stood on their soapboxes here. In fact, this is where colonists famously challenged the Stamp Act of 1764 by proclaiming, "no taxation without representation." From those illustrious days, the marketplace has expanded to include more than 100 shops and restaurants.

Boston Public Garden Boston Public Garden free

Though the Boston Public Garden sits right next to Boston Common , the two are quite different. The public garden is newer (established in 1837) and holds the distinction of being America's first public botanical garden. Flowers and trees are beautifully organized and kept in quality condition throughout. You can see the colorful arrangements and exotic trees from the 6-acre pond as you glide along the water in a Swan Boat. Additionally, the park houses two of Boston's most iconic statues: Make Way for Ducklings (a bronze sculpture of a duck and her eight ducklings) and a sculpture of George Washington (which shows America's first president riding on a horse).

Visitors looking to relax after sightseeing will enjoy the Boston Public Garden. Parkgoers say you'll find plenty of shade beneath the park's trees, which comes in handy on hot summer days. Plus, you'll likely spot some ducks and geese swimming around the lagoon. And if you have a few dollars, visitors recommend taking a 15-minute ride on a Swan Boat. The large paddle boats cost $4.50 to ride (or $3 for kids ages 2 to 15 and $4 for seniors); travelers with Go Boston Cards ride for free. Swan Boats are usually available between mid-April and Labor Day.

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North End North End free

Chances are you'll end up in the North End at least once during your visit to Boston. It's steeped in the city's rich history as it holds the title of Boston's oldest neighborhood and houses three attractions on the Freedom Trail . What makes this neighborhood a top point of interest, however, is its Italian culture: The North End is considered Boston's Little Italy.

While Italians weren't the first to settle in this area (English settlers arrived first then European Jews, African Americans and Irish immigrants), their cultural influence on the North End withstood the test of time. Today, you'll find all kinds of Italian food from classic pizza pies served at the popular Regina Pizzeria to Sicilian-style seafood, such as black linguine (made with squid ink) and calamari meatballs at The Daily Catch . For dinner, try Mamma Maria for fine dining, Giacomo's for its affordable, made-in-house pasta or Bricco , which sources its meats and bread from its own meat and bread shop, located right next door. If you’re only interested in pizza, hit up Galleria Umberto for delectable solo slices or Antico Forno for its full-size, wood-fired pies. Prezza is known for its extensive wine list, boasting hundreds of wine labels to choose from. For dessert, make sure to pick up a cannoli at Mike's Pastry or Modern Pastry , or tiramisu at the 24-hour Bova's Bakery .

Museum of Fine Arts Museum of Fine Arts

If you want to make the most out of the Museum of Fine Arts, one of the most comprehensive art institutions in the country, then you'll need to spend a good chunk of your day here. The museum is home to one of the best art collections in the world, including the celebrated Art of the Americas wing. Inside this sprawling collection, you'll encounter galleries showcasing iconic pieces from indigenous cultures in North, South and Central America to works by contemporary artists like Edward Hopper.

You'll also find an impressive collection of Asian art here, plus works from Monet, Renoir, Manet and Rembrandt on display. And in special temporary exhibits, you can admire masterpieces from Black artists like Diedrick Brackens and Picasso, among others.

Boston Common Boston Common free

The grounds of Boston Common started as a cow pasture in the mid-1600s. It was also used for Puritan punishments, like whipping, and even for hangings. In 1768, the area was transformed into a British camp. After the Revolutionary War, the park became a popular locale for public speeches and rallies. Now, the Common is best known because of its status as the oldest public park in the country. You'll also find a variety of activities and events – including theater and musical performances and free fitness classes – hosted here throughout the year. If you plan to traverse the Freedom Trail , you'll start the walk here at Boston Common.

Though some visitors say you won't find much to do in this park, Boston Common is great for picnics or a leisurely stroll. Travelers also mention that this site is a wonderful spot to take young children. In addition to ample running room on the park's green space, kids can play at the Tadpole Playground or Frog Pond. Frog Pond offers a spray pool during the warmer months and an ice skating rink in the winter. Some visitors do note that the park tends to draw Boston's homeless population, particularly at night.

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Fenway Park Fenway Park

U.S. News Insider Tip: If you want to watch a Sox game without a ticket, head to the Bleacher Bar on Lansdowne Street. Located beneath the bleachers of Fenway, the best tables are positioned directly in front of the huge garage window that overlook centerfield. – Jill LeGrow

Fans of America's favorite pastime won't want to miss a game at Fenway Park. Home to the Boston Red Sox, this stadium has been the site of home runs, stolen bases and grounders since 1912. Regardless of whether or not you're a diehard Red Sox fan, you should try to catch a game and admire the ballpark's original architecture. Must-see features of the park include Pesky's Pole – the right field foul pole named after former Red Sox player Johnny Pesky – and the 37-foot-tall "Green Monster" wall in left field.

Isabella Stewart Gardner Museum Isabella Stewart Gardner Museum

After Isabella Stewart Gardner's husband died in 1898, the art enthusiast carried out their plan to buy land in Boston's Fenway area and open a museum to display her impressive collection of Italian art. The museum, which was fashioned after the Palazzo Barbaro in Venice , was completed in 1901, at which point Gardner moved in to the fourth floor and began installing her collection. Today, you can visit this Boston museum to get your fill of the Italian masters, such as Raphael and Titian. The building also showcases a cache of beautiful furniture, photographs, sculpture and rare books straight from Europe. The museum's New Wing, designed by Renzo Piano, includes a glass atrium, greenhouses and landscaped gardens.

The art isn't the only interesting thing here: the museum is also the site of the single largest property theft on Earth. In the wee hours of March 18, 1990, two thieves made their way into the museum disguised as police. The duo stole 13 works, including pieces by Rembrandt, Vermeer, Degas and Manet. Today, the museum has empty frames on the walls as placeholders until the art returns to the museum. As you may have guessed, the crime has not been solved and the works haven't been recovered. The museum is even offering a sizable reward ($10 million) for information leading to the art. 

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Boston Public Library Boston Public Library free

A library isn't always all about books. The main branch of the Boston Public Library in Copley Square, which opened in 1895, is so much more, according to recent visitors who call the architecture "beautiful" and a “must-see.” Walking into the Renaissance Revival building is akin to visiting a museum. On Dartmouth Street, two immense stone lions sculpted by Louis Saint-Gaudens stand guard by the main entrance. Inside, Bates Hall, the library's main reference reading room, is a 218-foot-long room with a barrel-arch ceiling soaring 50 feet high.

Visitors can take a free tour and learn all about the murals found throughout the library, including John Singer Sargent's series on the "Triumph of Religion." Other murals include works by French artist Pierre Puvis de Chavannes, who depicted eight library-centric disciplines in "The Muses of Inspiration," and Edwin Austin Abbey's "The Quest and Achievement of the Holy Grail."

John F. Kennedy Presidential Library and Museum John F. Kennedy Presidential Library and Museum

A must for any history buffs or fans of our nation's 35th president, this excellent library and museum details the life of President John F. Kennedy. Exhibits include his presidential papers; masses of Kennedy memorabilia, including re-creations of his desk in the Oval Office and of the television studio in which he debated Richard M. Nixon in the 1960 election; and artifacts from the U.S. space program. There's permanent display on the late Jacqueline Kennedy Onassis plus plenty of other artifacts and information about Kennedy's life and presidency. The building itself is quite striking and was designed by architect I. M. Pei.

Museumgoers say that while the museum is off the beaten path (it sits about 5 miles south of downtown on Columbia Point), it is well worth the trek thanks to the exhibits and staff. However, some wish the exhibits had a more detailed explanation of Kennedy and events during his life. The views from the museum are amazing, add some visitors.

Boston Harbor Islands National and State Park Boston Harbor Islands National and State Park

If you want to get outdoors in the greater Boston area, consider hopping a ferry (which operates from mid-May through mid-October) to the Boston Harbor Islands. This collection of 34 islands located in the Massachusetts Bay boasts plenty of things to do and see including historic sites, hiking trails, beaches, wildlife and much more. Popular islands include Spectacle, Georges and Peddocks, though ferries also go to Lovells, Grape, Bumpkin and Thompson.

The 114-acre Spectacle Island is a great option for those looking to hike. Here, you'll find 5 miles of trails, including one which leads to the harbor's highest hill, offering incredible views of Boston's skyline. If you’re looking for a place where you can sink your toes into the sand, head to Lovells Island. Here, you’ll find secluded shorelines as well as tide pools (when it's low tide, a whopping 71 acres are added to the island's land mass). Meanwhile, history lovers will enjoy a trip to Georges Island. Georges Island is home to Fort Warren, which the U.S. government used for patrolling and training Union troops as well as housing Confederate prisoners during Civil War times. Peddocks Island, one of the largest of the Boston Harbor Islands, offers a little bit of everything. This island is considered a prime camping spot and features scenic hiking trails that pass through coastal forests, headlands connected by tombolos and the biggest beach of any island. You'll also find a little bit of history thanks to Fort Andrews and a restored chapel from World War II.

Newbury Street Newbury Street free

Located in the Back Bay along eight blocks between Massachusetts Avenue and Arlington Street, Newbury Street is home to gorgeous 19th century brownstones. It's also Boston's premiere destination for dining and shopping. Newbury Street has been called one of the most expensive streets in the world, thanks in large part to the significant cluster of expensive shops on the lower end (by numbered address) nearest Arlington Street.

Starting at the higher end, by Massachusetts Avenue, you'll find more budget-friendly retailers like TJ Maxx and Forever 21, as well longtime local favorites Newbury Comics and Trident Booksellers. In fact, Newbury Comics' opening in 1978 was the catalyst that began the transformation of Newbury Street from a heavily upper-class retail destination to a hipper, trendier spot for everyone.

Samuel Adams Brewery Samuel Adams Brewery

Despite its location outside of city center, visiting the Samuel Adams Brewery is a popular stop for beer lovers. This brewery location acts as Samuel Adams' testing facility for new and specialty brews, which patrons can try. You can also take a guided tour of the facility to learn more about the brewing process.

Whether you're a local or a tourist, odds are you'll enjoy a visit to this brewery. Visitors say the staff is knowledgeable, but note there can be long entry lines.

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Cambridge Cambridge free

Cambridge, which sits about 3 miles northwest of Boston's city center, is home to both Harvard University and MIT , but there's more to see in Cambridge than just the schools themselves. The city features an impressive array of cultural institutions that feature collections and exhibitions ranging from fine art to technological innovations.

The Harvard Art Museums , which include the Fogg Museum, Busch-Reisinger Museum and Arthur M. Sackler Museum, house a wide range of periods, styles and mediums within its walls. Here, you’ll find a mix of modern photography, 13th century sculpture, paintings from legends like Georgia O’Keeffe, Picasso and Jackson Pollock, and much more. If you prefer history, head to the Peabody Museum of Archaeology & Ethnology , which boasts exhibits exploring everything from ancient Latin American cultures to the evolution of American eating habits and tableware to the lives of Native Americans. If science is more your speed, head to the Harvard Museum of Natural History to view dinosaur fossils, rare minerals and animal specimens from New England to Asia.

Beacon Hill Beacon Hill free

Beacon Hill is arguably Boston's most beautiful neighborhood. Located north of Boston Common , Beacon Hill is awash with quaint, cobblestone-lined alleyways, corners dotted with gas street lamps, stately townhouses affixed with bay view windows and vibrant, flower-filled window boxes. It's Beacon Hill's incredible style, a stunning mix of Federal and Greek revival architecture, that make this neighborhood an attraction in and of itself. And recent visitors couldn't agree more.

Travelers who venture to Beacon Hill are charmed by its beauty and say that it's the perfect place to take a long stroll and wander around. While here, make sure to make your way to noteworthy spots including the picturesque Louisburg Square and Acorn Street, the latter of which is one of the most photographed places in Boston. After, head down Charles Street, where you'll find restaurants, shops and bars. Fans of the TV show "Cheers" will want to walk down Beacon Street to find the bar that inspired the program.

Old North Church Old North Church

Most people who know anything about American history have heard of Paul Revere's famous midnight ride, when he rode through town to warn people about the arrival of British troops. Before heading off to Lexington, Revere gave orders at Old North Church. Robert Newman – the church's sexton – and Captain John Pulling Jr. – the church's vestryman – then climbed the steeple and held two lanterns as a signal that the British were indeed coming, but by sea.

The church itself, which is officially named Christ Church, is filled with beautiful relics from the past, including North America's oldest set of change ringing bells and chandeliers brought in from England in the early 1700s. The pews have a long history as well; Pew No. 54 was reserved for Paul Revere's son.

Boston Children's Museum Boston Children's Museum

With a giant milk bottle structure at the front of the building, it's hard to miss the Boston Children's Museum. Here, hands-on exhibits present a fun and engaging way for kids to learn about various sciences, culture, art and health and wellness, among other subjects. Among the museum's standout exhibits are "Construction Zone," where little ones can learn about and play with kid-sized construction equipment, "The Common," where kids play with color, games and music, and "Japanese House" – a 100-year-old authentic Japanese house reconstructed in Boston by Japanese carpenters.

Museumgoers praise the variety of engaging exhibits tailored to kids within different age groups and can't recommend it enough. Others warn the museum gets crowded, especially in the summer.

Rose Fitzgerald Kennedy Greenway Rose Fitzgerald Kennedy Greenway free

Boston is packed with cool outdoor spaces, but this nearly 1½-mile-long series of parks and gardens offers more than most. The Rose Fitzgerald Kennedy Greenway was established to link Boston's diverse neighborhoods through a series of lawns, parks and walkways that occupy a former highway tunnel. Since opening in 2008, visitors have flocked to this sprawling green space to enjoy temporary public art displays, bubbling fountains, numerous food vendors and a carousel. Plus, the park offers free weekly events, including food and art festivals, summer concert performances and seasonal fitness classes.

Many previous visitors said the Rose Fitzgerald Kennedy Greenway not only offers a much-needed respite from the city, but also an easy way to explore Boston with kids during the warmer months. And, in many sections of the Greenway, you're never more than a few steps away from the Freedom Trail .

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Boston Tea Party Ships & Museum Boston Tea Party Ships & Museum

This hands-on museum offers an entertaining look at one of Boston's pivotal moments. You can toss (fake) tea overboard, climb around replica ships and converse with period actors about Colonial issues. Exhibits at the museum, which is located on Griffin's Wharf (close to where the actual Tea Party occurred on Dec. 16, 1773) include 3D holograms, talking portraits and the Robinson Tea Chest, an authentic tea chest from the Boston Tea Party. Two of the three ships have been recreated, the Beaver and the Eleanor, which are fun to explore. The film "Let It Begin Here" depicts the events that immediately preceded the American Revolution. You can also grab a cup of tea or a snack in Abigail's Tea Room, which has one of the best views of the harbor around.

Visitors love the interactive nature of the museum and tossing tea overboard, saying their time there was entertaining for all ages. They also add that the guides are informative and stay in character.

Museum of Science Museum of Science

If you're traveling with young ones in tow, be sure to swing by the Museum of Science. Here, kids can learn about astronomy, earth sciences and anatomy, not to mention participate in some fun interactive exhibits. Budding scientists can examine the Arctic in "Arctic Adventure: Exploring with Technology" exhibit or play on swings to learn about physics in "Science in the Park." The museum also features the Charles Hayden Planetarium, where you can indulge your inner astronaut during shows. Meanwhile, at the Mugar Omni Theater, you'll feel like you're actually in the IMAX film thanks to its cutting-edge sound technology and five-story-high projection screen.

Although the museum is very kid-focused, past visitors said that young-at-heart adults and even teens will get a kick out of the museum's engaging displays and shows. Though most travelers spend about half a day exploring the museum, you could easily allocate an entire day to this attraction. Also, remember that separate tickets (which cost extra) are needed for some museum features, such as IMAX films, planetarium shows and the Garden Walk and Insect Zoo.

Boston Duck Tours Boston Duck Tours

Wander Boston for a couple of hours and you're sure to see a Duck Tour quacking its way through the streets (and waterways). These "Truck Duck" vehicles recreate the look of a DUKW truck used by the U.S. military during World War II and transport tourists all over the city by land and water. The tours drive past a number of landmark sites including the Old State House, Newbury Street , Prudential Tower, Public Garden and the Swan Boats, and Copley Square (home to the Boston Public Library ). Once launched into the water, you'll cruise down the Charles River checking out MIT, the Longfellow Bridge, as well as the Esplanade and the Hatch Shell. 

Besides giving tours around the city, Boston Duck Tour boats have been used in all of the victory parades since 2002 for the Patriots, Red Sox, Celtics and Bruins (the city's major teams for football, baseball, basketball and hockey, respectively). What started off simply as a way to roll the Patriots through downtown Boston for a Superbowl celebration has turned into a much-loved tradition that continues today.

Boston Symphony Orchestra Boston Symphony Orchestra

Even if you're not a classical music aficionado, you can't miss attending one of the Boston Symphony Orchestra's world-renowned performances at Symphony Hall. The BSO began performing in 1881. Today, the symphony performs everything from family shows to traditional concerts and Boston Pops – a lively performance filled with singing and a variety of music. The BSO performs at Symphony Hall from September through April, then heads to Tanglewood (which is about 130 miles west of Boston) in the summer.

Past spectators not only praised the world-class talent, but also noted the impressive acoustics of Symphony Hall as a main selling point for attending future concerts. If you can't score tickets to an orchestra performance, consider taking a free tour of Symphony Hall. Tours, which are offered in the fall, winter and spring, provide information about the property, as well as insight into the orchestra's musicians and conductors.

New England Holocaust Memorial New England Holocaust Memorial free

Gaze up at the six 54-foot glass towers that comprise the New England Holocaust Memorial, and you're bound to be awestruck. Dedicated in 1995, each haunting tower is etched with numbers. The 6 million numbers represent the Holocaust's victims, while the towers represent the six major death camps. There is also a granite path covered in quotes from survivors that leads visitors inside the towers.

Recent visitors described walking through the columns as an emotionally charged and unforgettable experience. The monument's location next to Faneuil Hall Marketplace makes it very accessible while walking the Freedom Trail .

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Paul Revere House Paul Revere House

For a glimpse of what life was like in the late 1700s, head to Paul Revere's former residence in the North End . The house, which is situated on the Freedom Trail , offers insight into how homes looked in Revere's time (it's even filled with period pieces, including fine silver). Inside, history fans can admire the building's sweeping beams, spacious fireplaces and some original furnishings owned by the Revere family.

If you like American history, travelers say you'll enjoy seeing the Paul Revere House. This house is small, though, so don't allot more than an hour to tour the property. Docents are friendly and knowledgeable.

Massachusetts State House Massachusetts State House free

The golden-domed Massachusetts State House is an important building for many reasons and is one of the stops on the Freedom Trail . The land it sits on was originally used as John Hancock’s cow pasture. It was designed by Charles Bulfinch and completed in 1798 and the cornerstone was laid by Samuel Adams in 1795. A copper dome was installed by Paul Revere in 1802 (later covered in gold). Nowadays, senators, state representatives and the governor conduct the Commonwealth's business here.

Free tours are offered by docents who explain the building's history and discuss the important art and architecture within. Make sure to look for the Sacred Cod in the House of Representatives Chamber. The almost 5-foot wooden cod symbolizes the importance of the salt cod industry to the area.

New England Aquarium New England Aquarium

Your kids will find plenty to love at the New England Aquarium, starting with the Atlantic harbor seals that hang out just beyond the ticket booth. Inside, you'll find thousands of marine critters to study, and at the center: the Giant Ocean Tank. This four-story tank includes a coral reef habitat that houses more than 1,000 underwater creatures including green sea turtles, eels and barracuda. In other parts of the aquarium, you'll find exhibits dedicated to penguins, sea jellies and seadragons, plus a six-story high projection movie screen with digital surround sound, where you can watch films about sea creatures and more. And don't forget to check out the Shark and Ray Touch Tank, which allows visitors to graze sharks and rays as they swim by.

While some visitors bemoan the aquarium's compact size (which, in turn, made for thick crowds), many appreciate the attraction's variety of animals. Several travelers also recommend watching a penguin or seal feeding.

USS Constitution USS Constitution free

U.S. News Insider Tip: Every July 4th, the USS Constitution takes her annual "turnaround" sail in Boston Harbor. The particular sail is the only one open to the public and the US Navy holds a lottery with the lucky winners getting to board "Old Ironsides." – Jill LeGrow

History lovers, boat enthusiasts and military aficionados alike can't miss the chance to board the USS Constitution. Docked at the Boston National Historical Park in Charlestown, this historic vessel is the world's oldest commissioned warship still operational today. It is helmed by United States Navy sailors, who also serve as the ship's guides. The ship's accompanying museums displays nearly 2,000 artifacts related to the ship's history.

Bunker Hill Monument Bunker Hill Monument free

Bunker Hill Monument is part of the Boston National Historical Park and a stop on the Freedom Trail . The first major battle of the American Revolution took place on Breed's Hill in June 1775, though originally it was supposed to take place on nearby Bunker Hill. Names aside, the British won the battle but fared worse than their American foes. The British sacrificed about nearly half of their 2,400 men; American casualties were between 300 and 500 out of an army of 1,400 to 1,800 soldiers. Construction of the monument started in 1827 and was completed in 1842. The 221-foot granite obelisk offers fabulous views from its observatory, though you have to work for it by climbing 294 steps to the top.

Start your visit at the Bunker Hill Museum, located across the street. Exhibits explain the Battle of Bunker Hill, the construction of the monument, and the history of Charlestown. Free tickets are required to climb the monument and you can also pick them up at the museum. Visitors enjoy the museum and say the monument is awe-inspiring and the grounds beautiful.

The Revolutionary Story Epic Small Group Walking Tour of Boston

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Boston Small-Group Walking Food Tour With Tastings

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View Boston View Boston

U.S. News Insider Tip: To save some cash on your sightseeing, pick up a Boston CityPass which allows you to visit up to four attractions (such as the Museum of Science , New England Aquarium , Boston Harbor City Cruise and View Boston) for one discounted price. – Jill LeGrow

Replacing the iconic Top of the Hub restaurant and Skywalk Observatory that closed in 2020, View Boston opened in June 2023 to offer 360 panoramic views of Boston from atop the 52nd floor of the Prudential Center. Taking over the top three floors of the Prudential Center, View Boston includes an observatory, a wraparound roof deck and indoor/outdoor cocktail bar called Stratus, and a floor with interactive exhibits such as a projection-mapped 3D model of Boston. There's also Beacon, a bistro offering seasonal beverages and food.

The Mapparium The Mapparium

Located at the Mary Baker Eddy Library, this three-story, stained glass globe never fails to elicit wonder. Designed by the architect of the Christian Science Publishing Society building, Chester Lindsay Churchill, the globe depicts the world as it was in 1935.

The "How Do You See the World" experience includes the globe; the "Our World: Mapping Progress," which highlights humanity's achievements since 1935; and "Points of Progress," where you can learn about significant events in human rights, scientific advances, exploration, and other fields. A 10-minute audio narration features clips from President Franklin D. Roosevelt, Jane Goodall, Wangari Maathai (a Kenyan Nobel laureate) and others. One of the coolest features of the globe is that it is a "whispering gallery." Stand at one end of the gallery while a friend stands at the other. Whisper something to them and they will be the only one to hear it.

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The 8 Best Bookstores in Boston

In between hitting up all the top attractions when visiting Boston, it’s worth checking out at least a few specialty shops depending on your interests. If you’re a book lover or simply want to take a few minutes to relax and post up with a cup of coffee, Boston has many independent bookstores to pop into.

Read on for some of the best bookstores in Boston to choose from.

Harvard Book Store

While its name may be misleading, the Harvard Book Store isn’t just for Harvard University students—book lovers of all ages and backgrounds can buy both new and used books here. You can find the Harvard Book Store at Harvard Square in Cambridge, which is easily accessible via public transportation on the MBTA Red Line.

Their warehouse in Somerville , which is only open to the public a few times a year, offers a healthy selection of discounted books. It's a 15- to 20-minute walk from the Porter Square T stop—but it's totally worth the trek if you want to pad your home library. Check the Harvard Book Store's website to see if it's open when you're in town.

In addition to the bookstore, they also have the Harvard Book Store Café on Newbury Street, which has been running since 1980.

Trident Booksellers and Café

Located on Newbury Street in the Back Bay, this popular Boston bookstore has been in business since 1984. In addition to books, they sell magazines, cards, and gifts. Trident hosts a variety of events , such as book clubs, trivia, paint nights, beer tastings, and author readings.

They also have a full-service restaurant , where they serve an all-day breakfast as well as smoothies, tacos, burgers, and more. Note that the restaurant takes reservations on weekdays only.

Brattle Book Shop

The Brattle Book Shop has even more history than Trident, as it dates back to 1825 and has been owned by the Gloss family since 1949. And while Trident sells new books, Brattle is one of the country’s oldest and largest sellers of used books, with more than 250,000 books, prints, maps, and more available. Here you’ll find two floors of used books, along with a third floor containing rare finds like first editions and other collectibles.

If you have a specific book you’re on the hunt for, you can submit a form online and get a response within a couple days. For those looking to sell books , they’ll take walk-in appointments if you come in with 200 books or less.

More Than Words

This nonprofit is much more than a bookstore. More Than Words works to teach young adults in challenging situations—such as those who are homeless or living in foster care—what it takes to run a business. With that, this bookselling business has individuals between the ages of 16 to 24 learn all kinds of skills as they help manage the online and retail stores, run events, and participate in the wholesale side of the business.

The Boston location of More Than Words is home to over 40,000 books, in addition to the events space which can be rented out.

Curious George Store

The iconic Curious George Store was a Harvard Square staple for 23 years before it shut down in 2019. As a family-friendly destination for both locals and tourists alike, the bookshop has lived on, noting on its website that it's under new management and fans should continue to follow along for updates.

Commonwealth Books

Located in downtown Boston, Commonwealth Books has more than 40,000 books to choose from, offering everything from current titles and poetry to medieval manuscripts, prints, maps, and more. While they haven’t been in business as long as some of the other Boston bookstores, Commonwealth Books has become another popular spot in the 25 years it's been open. The store owners pride themselves on offering “an interesting and affordable collection of hard-to-find books and prints for both the scholar and collector.” 

Papercuts J.P.

Located in Jamaica Plain, this woman-owned indie bookshop has been a go-to for those in the community since it opened in 2014. The owner, Kate Layte, worked in the book industry for a decade before using her knowledge to open her own store. Papercuts has an extensive collection of new books and is proud to offer even more books from self- and independently-published authors thanks to their consignment program.

Brookline Booksmith

Courtesy of Brookline Booksmith 

The Brookline Booksmith is another oldie-but-goodie bookstore that can be found in Coolidge Corner, just outside Boston.

Originally called the Paperback Booksmith, this bookstore has been around since 1961 and has always been known for their wide range of—you guessed it—paperback books. They were one of the first to focus on soft covers, along with organizing books by category and author instead of by publisher.

In 2004, Brookline Booksmith opened their Used Book Cellar in the basement of the shop, which offers more than 25,000 books. The store also hosts a variety of events , including book clubs and children’s story time.

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Global tech outage hits airlines, banks, health care and public transit

In the u.s., hundreds of flights were canceled friday morning and some public transit systems reported impacts..

A defective update from U.S. cybersecurity software company CrowdStrike crashed Microsoft Windows systems around the globe Friday . The tech outage disrupted operations across industries such as banks, hospitals and 911 call centers, plus grounded flights and hampered public transit systems and. Although a fix was deployed to restore most systems by the afternoon to return to normal, ripple effects may be felt throughout the weekend, experts warn. 

CrowdStrike , which advertises being used by over half of Fortune 500 companies, said one of its recent content updates had a defect that impacted Microsoft's Windows Operating System, adding the incident was "not a security incident or cyberattack."

"Earlier today, a CrowdStrike update was responsible for bringing down a number of IT systems globally," a Microsoft spokesperson said in a statement on Friday afternoon. "We are actively supporting customers to assist in their recovery."

The company's CEO, George Kurtz, apologized for the disruptions in a post on X, noting the issue has been identified and isolated and a fix has been deployed. CrowdStrike is "working with all impacted customers to ensure that systems are back up and they can deliver the services their customers are counting on." Meanwhile, Microsoft said, "the underlying cause has been fixed" and impacted Microsoft 365 apps and services have been recovered, though the company continues to monitor the issue.

Kurtz went on to warn in his statement, "We know that adversaries and bad actors will try to exploit events like this. I encourage everyone to remain vigilant and ensure that you’re engaging with official CrowdStrike representatives."

In the U.S., thousands of flights were canceled Friday morning . American Airlines, Delta Air Lines and United Airlines were among those who grounded flights less than an hour after Microsoft said it resolved a cloud-services-related outage that impacted several low-cost carriers.

“Every line is long,” said Chance Ortego, 31, whose flight to New York was canceled Friday morning.

Public transit systems in the U.S. also reported temporary impacts, but for the most part, trains and buses were running as scheduled. The Washington Metropolitan Area Transit Authority in Washington, D.C., said its "website and some of our internal systems are currently down," but trip-planning applications were later restored. In New York City, the Metropolitan Transportation Authority also said some of its MTA customer information systems were temporarily offline until around 5:30 p.m.

Around the world, the outages disrupted London's Stock Exchange, caused major train delays in the U.K., sent British broadcaster Sky News off air, forced medical facilities in Europe and the U.S. to cancel some services and caused disruptions at airports in Europe, Singapore, Hong Kong and India.

Widespread economic impact from the outage is expected to be small, even though many companies were still trying to resume full operations by the time the stock market closed.

Travel disruptions: Over 2,000 US flights canceled amid global IT outage

Developments:

◾ More than 5,000 flights were canceled globally as of 3:30 p.m. Eastern, about 4.6% of all scheduled commercial flights for the day, according to aviation analytics company Cirium.

◾ Some U.S. border crossings saw impacts amid the outage: Traffic stalled on the Ambassador Bridge, which connects Detroit with Windsor, Ontario, Canada, as well as at the Detroit-Windsor Tunnel, the Detroit Free Press reported . CBP One, the Customs and Border Patrol app, and the agency’s border wait times website, each appeared to experience outages.

◾ U.S. stocks closed lower on Friday, in the wake of the outage. CrowdStrike shares closed down 11.1% at $304.96, with analysts predicting the outage would cost the company money to fix and restore trust with its customers. It was the lowest close for the shares since May 2. Microsoft shares fared better, closing down only 0.74% at $437.11.

◾ Krispy Kreme gave away free doughnuts  Friday due to the global tech outage.

◾ Some Starbucks locations were reportedly taking only cash Friday, and customers reported being unable to use the coffee chain's mobile app.

◾ Some had a sense of humor through it , with workers who had to muddle through expressing their wishes for a digital snow day from the office − "Knock Teams out" − as the outage didn't equate to a work stoppage for all.

◾ Dubai International Airport said on X it was operating normally following "a global system outage that affected the check-in process for some airlines." It added the affected airlines "promptly switched to an alternate system, allowing normal check-in operations to resume swiftly."

CrowdStrike impact: How a global IT outage unraveled the world's tech

How the CrowdStrike outage played out throughout the day:

Portland issues emergency declaration

Portland, Oregon, Mayor Ted Wheeler issued an emergency declaration Friday over the tech outage, with a statement noting the outages are affecting city servers, employee computers and emergency communications.

Meanwhile, the Maryland Department of Emergency Management increased its state activation level from "normal" to "partial," citing the tech outage. A post on X says a "partial" activation is for incidents that require "significant monitoring or resources," with additional emergency operations staffing from other agencies, functions and supporting organizations.

- Bailey Schulz

What is CrowdStrike?

CrowdStrike is a popular cybersecurity software company created in 2012 by CEO George Kurtz, along with Dmitri Alperovitch, and Gregg Marston.

According to its website, CrowdStrike has the "world's most advanced cloud-native platform that protects and enables the people, processes and technologies that drive modern enterprise."

Alperovitch, CrowdStrike's former Chief Technology Officer, is a member of the Biden administration's Homeland Security Advisory Council , which is meant to provide advice and expertise to support decision-making "across the spectrum of homeland security operations."

- Gabe Hauari , Bailey Schulz

What caused the CrowdStrike outage?

According to an alert sent by CrowdStrike to its clients and reviewed by Reuters, the company's "Falcon Sensor" software caused Microsoft Windows to crash and display a blue screen, known informally as the "Blue Screen of Death." 

Kurtz said "there was an issue with a Falcon content update for Windows Hosts" but customers “remain fully protected,” according to a post on X . He also reiterated that Friday's outage "was not a security or cyber incident."

Anne Neuberger, deputy national security advisor for cyber and emerging technology, said she spoke to Kurtz Friday and confirmed the incident did not appear to be related to a cyber attack.

“At this point, we believe that it is an IT-related patch, an issue with that patch,” she said while speaking at the Aspen Security Forum in Colorado. "I think they're determining what went wrong there."

‘I’m just hoping to make it onto a flight’

Chance Ortego had reached the finish line of a nearly two-week work trip when he saw the news all air travelers dread: his flight was delayed. 

Ortego was in the AirTrain en route to his flight from San Francisco International Airport when he heard other travelers discussing the outage. After checking the status of his 7:05 a.m. Delta Air Lines flight to New York – which was pushed back nearly three hours – he rebooked another flight at 9:15 a.m. 

He later learned his original flight had been canceled. Ortego was among the thousands of passengers around the world facing delays, cancellations and problems checking in as airports and airlines were caught up in a massive IT outage that grounded U.S. flights early Friday. 

“I was already planning to sleep,” said Ortego, who works in health care. “Now I'm just hoping to make it onto a flight.” 

Inside the airport, there was more chaos than a typical travel day as airlines recovered from the outage. Many screens were blank except for an error message and airport personnel made announcements directing questions about flights to airlines.

All U.S. airlines issued travel waivers for those affected to easily rebook their plans. Those who opted to cancel can rest easy knowing the Department of Transportation classified the cancellations and delays as controllable, thus airlines are responsible for upholding the commitments they've made to customers when it comes to policies like rebooking or hotel and meal vouchers as the mess gets sorted out. 

- Nathan Diller

Impact on the economy

The outage isn’t expected to have any effect on the broader economy unless it persists for days.

“At this point, the IT outage is more a nuisance than an economic event,” says Mark Zandi, chief economist of Moody’s Analytics. “If it drags on into early next week, the economic damage will begin to mount.”

If the outage is limited to a day or two, canceled flights can be rebooked and banking transactions can be completed later.

“There is plenty of time for activity to be recovered over the remainder of the month,” says Jonathan Miller, senior U.S. economist at Barclays.

- Paul Davidson

Outage impacts US public transit websites, ticketing

Major cities were generally able to keep trains and busses running, but tech issues have been causing problems with ticketing and other tech systems, leading to delays in some cases.

The Washington, D.C., Metropolitan Area Transit Authority reported website and other tech issues, but said trains and buses were running as scheduled.

The Metropolitan Transportation Authority in New York City reported problems with "customer information systems" but said it's buses and trains were unaffected. The Port Authority of New York and New Jersey said it was not affected but urged riders who might be using public transit to any area airports to check with their airlines before traveling for updates.

New Jersey Transit said some of its ticketing machines may have been impacted but its buses and trains were, for the most part, running on time. Some trains were out of operation Friday due to repairs that had to be made because of the intense heat that blanketed the region all week.

The Chicago Tribune reported Friday morning that commuter rail lines were affected, though it noted traffic is typically lighter on Fridays than other days. Delays on some lines were as long as 45 minutes, the Tribune reported. Chicago Transit bus and rail service was not affected but some CTA customers were unable to add value to their payment cards via the app or machines overnight, but the issue has been resolved.

Some transit systems, including Metro Transit in Minneapolis and Cincinnati Metro reported temporary disruptions to websites, trip planners, social media and other applications but no impact to its bus or trains.

- Phaedra Trethan

Despite summer break, schools disrupted by IT issues

The CrowdStrike outage crashed some computers at colleges Friday and hampered a popular software for enrolling students in K-12 schools for the fall.

The University of Rochester, a private school in New York, told students to keep rebooting their systems until the problem was fixed. The University of Alabama’s technology office said its campus computers using Microsoft Windows crashed. Rutgers University and the University of Kentucky also reported disruptions. 

Despite the summer break, K-12 schools in Maryland and Kansas said they were having problems with PowerSchool, a widely used software for grading and student enrollment. An update posted to the company’s webpage Friday morning said the outage was impacting all its major products, including its enrollment feature. 

- Zachary Schermele

911 call centers disrupted

State and local law enforcement agencies across the country reported disruptions to 911 services after the outage hit.

National reports of 911 outages peaked at more than 100 on Friday just before 3 a.m. according to Downdetector .

Agencies in at least seven states reported temporary outages, including the St. Louis County Sheriff's Office and Faribault Police Department in Minnesota, 911 systems New Hampshire , Fulton County, Indiana , and Middletown, Ohio . 

Non-emergency and 911 calls to multiple dispatch centers in Alaska "were not able to be answered" for around seven hours overnight, Austin McDaniel, communications director for the Alaska Department of Public Safety, told USA TODAY in an email.

"Dispatch centers switched to analog phone systems or to partner dispatch centers that were not impacted to continue taking calls," he wrote. Systems in the state were back up as of 4:23 a.m. local time.

The Phoenix Police Department was also impacted ‒ 911 call centers could take calls, but had to dispatch officers manually, the Arizona Republic, part of the USA TODAY Network, reported .

The Federal Communications Commission said in an email to USA TODAY that it was aware of reports of disruptions to 911.

"We’re closely working with other federal agencies to provide assistance and determine the extent of these service disruptions.”

- Cybele Mayes-Osterman

Biden briefed on global outage as federal agencies assess impacts

President Joe Biden has been briefed on the CrowdStrike outage and his team is in touch with the cybersecurity firm, as well as with impacted companies and agencies, according to the White House. Biden will receive "sector-by-sector updates throughout the day and is standing by to provide assistance as needed," the White House added.

Meanwhile, the Department of Homeland Security said in a statement it is working to "fully assess and address system outages."

DHS added it's working alongside the Cybersecurity and Infrastructure Security Agency as well as CrowdStrike, Microsoft and federal, state, local and critical infrastructure partners to get a grasp on the incident and its impacts.

Over 2K US flights canceled amid outage

Several U.S. carriers, including American Airlines, United Airlines, and Delta Air Lines, issued ground stops for all their flights early on Friday due to communication problems, according to the Federal Aviation Administration.

The FAA said operations were no longer impacted as of 10:53 a.m. ET, but it continues to monitor the situation and warned the global IT issue could continue to affect flights this weekend.

There were more than 2,500 U.S. flights canceled and more than 7,900 delays as of 3:25 p.m. EDT, according to flight-tracking website  FlightAware .

Most airlines were able to resume operations as the morning progressed, but many said they expected disruptions to continue throughout the day.

Read more about the outage's travel impacts

Hospitals cancel nonemergency services

Hospitals across the U.S. and overseas were impacted by the outage, which forced some to cancel elective surgeries and halt visitations as well as outpatient services.

Mass General Brigham in Boston canceled previously scheduled nonurgent surgeries, procedures and medical visits, according to a statement sent to USA TODAY. In the same area, Tufts Medical Center told media outlet WHDH it’s still assessing the outage’s effect on clinical and surgical operations.

In Texas, Ben Taub Hospital and Lyndon B. Johnson Hospital suspended "hospital visitation and patient information," citing a "Microsoft Windows failure," according to a statement from Harris Health System . Cincinnati Children's Hospital said many of its Microsoft-based computer systems are down because of the outage, which forced the hospital to cancel early morning appointments.

"We are in touch with the hospital field and the federal government and monitoring the situation closely to better understand its scope and impact," said John Riggi, the American Hospital Association's national adviser for cybersecurity and risk. 

Two hospitals in northern German cities canceled elective operations scheduled for Friday but continued to provide patient care and emergency services.

Outages exposes fragility of internet infrastructure

While there were reports of companies gradually restoring their services, analysts weighed the potential of what one called the biggest-ever outage in the industry and the broader economy.

"This is a very, very uncomfortable illustration of the fragility of the world’s core Internet infrastructure," Ciaran Martin, Professor at Oxford University's Blavatnik School of Government and former head of the U.K. National Cyber Security Centre, told Reuters.

"IT security tools are all designed to ensure that companies can continue to operate in the worst-case scenario of a data breach, so to be the root cause of a global IT outage is an unmitigated disaster," said Ajay Unni, CEO of StickmanCyber, one of Australia's largest cybersecurity services companies.

Outages ripple far and wide

From the United Kingdom to Singapore, the effects of tech outages were far-reaching on Friday.

British broadcaster Sky News went off-air and train companies in the U.K. reported long delays. Departure boards at several U.K. airports appeared to freeze, according to passengers who posted reports on social media.

London's Stock Exchange reported experiencing disruptions. Some hospitals also reported difficulties processing appointments and several chain retail stores said they couldn't take payments. The soccer club Manchester United said on X that it had to postpone a scheduled release of tickets.

In Australia, media, banks and telecoms companies suffered outages.

There was no information to suggest the outage was a cybersecurity incident, the office of Australia's National Cyber Security Coordinator Michelle McGuinness said in a post on X.

New York's Metropolitan Transportation Authority said some of its systems were offline due to a worldwide technical outage, but have since been restored. It said MTA train and bus services were unaffected.

Spanish authorities reported a "computer incident" at all its airports.

Berlin's main airport said check-ins were delayed because of a "technical fault."

Ryanair, Europe’s largest airline by passenger numbers, warned passengers of potential disruptions which it said would affect "all airlines operating across the Network." It did not specify the nature of the disruptions.

There were reports a shipping terminal in Gdansk on Poland's Baltic coast was not operating normally.

NetBlocks, a digital-connectivity watchdog, said that the outage reported by global airlines, corporates and infrastructure services firms and others was having "minimal" impact on global Internet connectivity.

Contributing: Reuters

Travel + Leisure names Boston one of best cities in U.S. but ranking isn't as high as 2023

Being one of the first cities in the country, Bostonians already know their city is special. We don't need anyone else to tell us.

That being said, it's still nice to hear.

Online travel magazine, Travel + Leisure placed Boston among its 15 best cities in the United States as part of its World's Best 2024.

The results are based on reader surveys, in which cities received ratings in each of the categories - sights/landmarks, culture, food, friendliness, shopping and value. The average of each response was used to determine a city's final score.

A thread among all the chosen cities, which is "a strong identity, and a sense that the city was unlike others elsewhere in the country," according to writer Elizabeth Cantrell.

Why they loved Boston

Boston ranked No. 14 with a reader score of 80.75, down from 12th place last year, but its historical importance and thriving food scene in the North End kept it on the list.

What they said: “This New England capital captivates all types of travelers, whether you’re a history buff intent on walking the Freedom Trail, a baseball lover looking to catch a game at Fenway Park, or a gourmand seeking the best Italian food in the North End. “It's a perfect mix of old and modern,” claims one reader. Visitors also appreciated that the highly walkable city has distinct neighborhoods, each with a unique feel. Plus, Boston has welcomed several noteworthy hotels in recent years, including the first  Raffles property  in North America, which opened this September."

Cantrell stated that readers look for "palpable history, walkable downtowns, regional cuisine, and robust cultural and artistic institutions," all of which Boston provides in spades.

Boston: Boston cracks the top twenty for best cities in the world in new ranking. Here's why.

What other cities made the list?

• Charleston, South Carolina
• Santa Fe, New Mexico
• Savannah, Georgia
• Honolulu, Hawaii
• New Orleans, Louisiana
• San Antonio, Texas
• Fort Worth, Texas
• New York, New York
• Chicago, Illinois
• Aspen, Colorado
• Taos, New Mexico
• Annapolis, Maryland
• Nashville, Tennessee
• Boston, Massachusetts
• Alexandra, Virginia

What we know about CrowdStrike’s update fail that’s causing global outages and travel chaos

A faulty software update issued by security giant CrowdStrike has resulted in a massive overnight outage that’s affected Windows computers around the world , disrupting businesses, airports, train stations, banks, broadcasters and the healthcare sector.

CrowdStrike said the outage was not caused by a cyberattack, but was the result of a “defect” in a software update for its flagship security product, Falcon Sensor. The defect caused any Windows computers that Falcon is installed on to crash without fully loading.

“The issue has been identified, isolated and a fix has been deployed,” said CrowdStrike in a statement on Friday . Some businesses and organizations are beginning to recover, but many expect the outages to drag on into the weekend or next week given the complexity of the fix. CrowdStrike CEO George Kurtz told NBC News that it may take “some time for some systems that just automatically won’t recover.” In a later tweet , Kurtz apologized for the disruption.

Here’s everything you need to know about the outages.

What happened?

Late Thursday into Friday, reports began to emerge of IT problems wherein Windows computers were getting stuck with the infamous “blue screen of death” — a bright blue error screen with a message that displays when Windows encounters a critical failure, crashes or cannot load.

The outages were first noticed in Australia early on Friday, and reports quickly came in from the rest of Asia and Europe as the regions began their day, as well as the United States.

Within a short time, CrowdStrike confirmed that a software update for Falcon had malfunctioned and was causing Windows computers that had the software installed to crash. Falcon lets CrowdStrike remotely analyze and check for malicious threats and malware on installed computers.

At around the same time, Microsoft reported a significant outage at one of its most used Azure cloud regions covering much of the central United States. A spokesperson for Microsoft told TechCrunch that its outage was unrelated to CrowdStrike’s incident .

Around Friday noon (Eastern time), Microsoft CEO Satya Nadella posted on X saying the company is aware of the CrowdStrike botched update and is “working closely with CrowdStrike and across the industry to provide customers technical guidance and support to safely bring their systems back online.”

What is CrowdStrike and what does Falcon Sensor do?

CrowdStrike, founded in 2011, has quickly grown into a cybersecurity giant. Today the company provides software and services to 29,000 corporate customers, including around half of Fortune 500 companies, 43 out of 50 U.S. states and eight out of the top 10 tech firms, according to its website .

The company’s cybersecurity software, Falcon, is used by enterprises to manage security on millions of computers around the world. These businesses include large corporations, hospitals, transportation hubs and government departments. Most consumer devices do not run Falcon and are unaffected by this outage.

One of the company’s biggest recent claims to fame was when it caught a group of Russian government hackers breaking into the Democratic National Committee ahead of the 2016 U.S. presidential election. CrowdStrike is also known for using memorable animal-themed names for the hacking groups it tracks based on their nationality, such as: Fancy Bear , believed to be part of Russia’s General Staff Main Intelligence Directorate, or GRU; Cozy Bear , believed to be part of Russia’s Foreign Intelligence Service, or SVR; Gothic Panda , believed to be a Chinese government group; and Charming Kitten , believed to be an Iranian state-backed group. The company even makes action figures to represent these groups, which it sells as swag .

CrowdStrike is so big it’s one of the sponsors of the Mercedes F1 team , and this year even aired a Super Bowl ad — a first for a cybersecurity company. 

Who are the outages affecting?

Practically anyone who during their everyday life interacts with a computer system running software from CrowdStrike is affected, even if the computer isn’t theirs. 

These devices include the cash registers at grocery stores, departure boards at airports and train stations, school computers, your work-issued laptops and desktops, airport check-in systems, airlines’ own ticketing and scheduling platforms, healthcare networks and many more. Because CrowdStrike’s software is so ubiquitous, the outages are causing chaos around the world in a variety of ways. A single affected Windows computer in a fleet of systems could be enough to disrupt the network. 

TechCrunch reporters around the world are seeing and experiencing outages, including at points of travel, doctors’ offices and online. Early on Friday, the Federal Aviation Administration put in effect a ground stop, effectively grounding flights across the United States, citing the disruption. It looks like so far the national Amtrak rail network is functioning as normal. 

What is the U.S. government doing so far?

Given that the problem stems from a company, there isn’t much that the U.S. federal government can do. According to a pool report, President Biden was briefed on the CrowdStrike outage, and “his team is in touch with CrowdStrike and impacted entities.” That’s in large part because the federal government is a customer of CrowdStrike and also affected.

Several federal agencies are affected by the incident, including the Department of Education , and Social Security Administration, which said Friday that it closed its offices as a result of the outage.

The pool report said Biden’s team is “engaged across the interagency to get sector by sector updates throughout the day and is standing by to provide assistance as needed.” 

In a separate tweet, Homeland Security said it was working with its U.S. cybersecurity agency CISA, CrowdStrike and Microsoft — as well as its federal, state, local and critical infrastructure partners — to “fully assess and address system outages.”

There will no doubt be questions for CrowdStrike (and to some extent Microsoft, whose unrelated outage also caused disruption overnight for its customers) from government and congressional investigators. 

For now, the immediate focus will be on the recovery of affected systems.

How do affected customers fix their Windows computers?

The major problem here is that CrowdStrike’s Falcon Sensor software malfunctioned, causing Windows machines to crash, and there’s no easy way to fix that. 

So far, CrowdStrike has issued a patch, and it has also detailed a workaround that could help affected systems function normally until it has a permanent solution. One option is for users to “reboot the [affected computer] to give it an opportunity to download the reverted channel file,” referring to the fixed file.

In a message to users , CrowdStrike detailed a few steps customers can take, one of which requires physical access to an affected system to remove the defective file. CrowdStrike says users should boot the computer into Safe Mode or Windows Recovery Environment, navigate to the CrowdStrike directory, and delete the faulty file “C-00000291*.sys.”

The wider problem with having to fix the file manually could be a major headache for companies and organizations with large numbers of computers, or Windows-powered servers in datacenters or locations that might be in another region, or an entirely different country.

CISA warns that malicious actors are ‘taking advantage’ of the outage

In a statement on Friday, CISA attributed the outages to the faulty CrowdStrike update and that the issue was not due to a cyberattack. CISA said that it was “working closely with CrowdStrike and federal, state, local, tribal and territorial partners, as well as critical infrastructure and international partners to assess impacts and support remediation efforts.”

CISA did note, however, that it has “observed threat actors taking advantage of this incident for phishing and other malicious activity.” The cybersecurity agency did not provide more specifics, but warned organizations to stay vigilant.

Malicious actors can and will exploit confusion and chaos to carry out cyberattacks on their own. Rachel Tobac, a social engineering expert and founder of cybersecurity firm SocialProof Security, said in a series of posts on X to “verify people are who they say they are before taking sensitive actions.”

“Criminals will attempt to use this IT outage to pretend to be IT to you or you to IT to steal access, passwords, codes, etc.,” Tobac said.

What do we know about misinformation so far?

It’s easy to understand why some might have thought that this outage was a cyberattack. Sudden outages, blue screens at airports, office computers filled with error messages, and chaos and confusion. As you might expect, a fair amount of misinformation is already flying around , even as social media sites incorrectly flag trending topics like “cyberattack.”

Remember to check official sources of news and information, and if something seems too good to be true, it might just well be.

TechCrunch will keep this report updated throughout the day.

TechCrunch’s Ram Iyer contributed reporting.

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Chaos and Confusion: Tech Outage Causes Disruptions Worldwide

Airlines, hospitals and people’s computers were affected after CrowdStrike, a cybersecurity company, sent out a flawed software update.

• Share full article

By Adam Satariano ,  Paul Mozur ,  Kate Conger and Sheera Frenkel

• July 19, 2024

Airlines grounded flights. Operators of 911 lines could not respond to emergencies. Hospitals canceled surgeries. Retailers closed for the day. And the actions all traced back to a batch of bad computer code.

A flawed software update sent out by a little-known cybersecurity company caused chaos and disruption around the world on Friday. The company, CrowdStrike , based in Austin, Texas, makes software used by multinational corporations, government agencies and scores of other organizations to protect against hackers and online intruders.

But when CrowdStrike sent its update on Thursday to its customers that run Microsoft Windows software, computers began to crash.

The fallout, which was immediate and inescapable, highlighted the brittleness of global technology infrastructure. The world has become reliant on Microsoft and a handful of cybersecurity firms like CrowdStrike. So when a single flawed piece of software is released over the internet, it can almost instantly damage countless companies and organizations that depend on the technology as part of everyday business.

“This is a very, very uncomfortable illustration of the fragility of the world’s core internet infrastructure,” said Ciaran Martin, the former chief executive of Britain’s National Cyber Security Center and a professor at the Blavatnik School of Government at Oxford University.

A cyberattack did not cause the widespread outage, but the effects on Friday showed how devastating the damage can be when a main artery of the global technology system is disrupted. It raised broader questions about CrowdStrike’s testing processes and what repercussions such software firms should face when flaws in their code cause major disruptions.

How a Software Update Crashed Computers Around the World

Here’s a visual explanation for how a faulty software update crippled machines.

While outages are common, often caused by technical errors or cyberattacks, the scale of what unfolded on Friday was unparalleled.

“This is historic,” said Mikko Hypponen, the chief research officer at WithSecure, a cybersecurity company. “We haven’t had an incident like this.”

George Kurtz, CrowdStrike’s chief executive, said that the company took responsibility for the mistake and that a software fix had been released. He warned that it could be some time before tech systems returned to normal.

“We’re deeply sorry for the impact that we’ve caused to customers, to travelers, to anyone affected by this,” he said in an interview on Friday on NBC’s “Today” show.

Satya Nadella, Microsoft’s chief executive, blamed CrowdStrike and said the company was working to help customers “bring their systems back online.” Apple and Linux machines were not affected by the CrowdStrike software update.

A White House official said the administration was in “regular contact” with CrowdStrike and had convened agencies to assess the impact of the outage on the federal government’s operations.

CrowdStrike, founded in 2011 by Mr. Kurtz and others, has built a reputation over the years as a firm that could solve even the toughest security problems. It was tapped to investigate a 2014 hack of Sony Pictures and the 2016 hack of the Democratic National Committee, which exposed Hillary Clinton’s emails.

But problems stemming from CrowdStrike’s products have surfaced before. In April, the company pushed a software update to customers running the Linux system that crashed computers, according to an internal CrowdStrike report sent to customers about the incident, which was obtained by The New York Times.

The bug, which did not appear to be related to Friday’s outage, took CrowdStrike nearly five days to fix, the report said. CrowdStrike promised to improve its testing process going forward, according to the report.

On Thursday, the tech issues began when Microsoft dealt with an outage on its cloud service system, Azure, which affected some airlines .

Then CrowdStrike sent an update for its software called Falcon Sensor , which scans a computer for intrusions and signs of hacking. If everything had gone according to plan, CrowdStrike’s software would have received minor improvements and customers would have hardly noticed.

Instead, when CrowdStrike’s faulty update reached computers running Microsoft Windows, it caused the machines to shut down and then endlessly reboot. Workers around the world were greeted with what is known as the “blue screen of death” on their computers. Insufficient testing at CrowdStrike was a likely source of the problem, experts said.

As computers restarted themselves over and over, known as the “doom loop,” there was little CrowdStrike could do to fix the problem. Tech staff at affected companies were faced with a choice: walk around to each machine and remove the bit of flawed code, or wait and hope for a solution from CrowdStrike.

The problems cascaded instantly. At Sydney Airport in Australia, travelers encountered delays and cancellations, as did those in Hong Kong, India, Dubai, Berlin and Amsterdam. At least five U.S. airlines — Allegiant Air, American, Delta, Spirit and United — grounded all flights for a time, according to the Federal Aviation Administration.

How the airline cancellations rippled around the world (and across time zones)

Share of canceled flights at 25 airports on Friday

50% of flights

Ai r po r t

Bengalu r u K empeg o wda

Dhaka Shahjalal

Minneapolis-Saint P aul

Stuttga r t

Melbou r ne

Be r lin B r anden b urg

London City

Amsterdam Schiphol

Chicago O'Hare

Raleigh−Durham

B r adl e y

Cha r lotte

Reagan National

Philadelphia

1:20 a.m. ET

Health care systems were crippled, forcing hospitals to cancel noncritical surgeries. In the United States, 911 lines went down in multiple states, though many of those problems were being resolved later on Friday. Britain’s National Health Service also reported issues.

“We knew we had a catastrophe on our hands,” said B.J. Moore, the chief information officer for Providence Health, which has 52 hospitals in seven states. He said 15,000 servers were down and 40,000 out of Providence’s 150,000 computers were affected, adding that it was “worse than a cyberattack."

The United Parcel Service and FedEx said they were affected. Customers with TD Bank, one of the biggest banks in the United States, reported issues accessing their online accounts. Several state and municipal court systems closed for the day because of the outage.

At CrowdStrike, engineers described an atmosphere of confusion as the company struggled to contain the damage.

Executives urged employees not to speculate on why the mistake happened and directed them to focus on a fix for the computers that were affected, said two engineers who spoke on condition of anonymity because they were not authorized to speak publicly. Computers not connected to the cloud required a physical fix to the error introduced by CrowdStrike, they said, which could take weeks.

Within several hours of the faulty software going out, CrowdStrike sent out a software patch as a fix that would stop computers from endlessly rebooting.

Lukasz Olejnik, an independent cybersecurity researcher and consultant, said the outage would still take time to resolve because a suggested solution for some organizations involved rebooting each computer manually into safe mode, deleting a specific file and then restarting the computer.

While that is a relatively straightforward process, security experts said, it may not be easy to do at scale. Those with organized and well-staffed information technology teams could potentially fix the issues more quickly, Mr. Olejnik said.

Unlike the iPhone software updates that Apple sends to customers, the incident highlighted information technology systems that operate in the background. The CrowdStrike issues were compounded because the software being updated performed critical cybersecurity tasks, giving it access to scan a computer to look for viruses and other malicious attacks.

Cybersecurity tools operate quietly in the background to defend computers against attacks. The software is frequently updated with new defenses as hackers develop fresh methods of attack, but constant updates mean there are many opportunities for mistakes to happen.

“One of the tricky parts of security software is it needs to have absolute privileges over your entire computer in order to do its job,” said Thomas Parenty, a cybersecurity consultant and a former U.S. National Security Agency analyst. “So if there’s something wrong with it, the consequences are vastly greater than if your spreadsheet doesn’t work.”

On Friday, the stock price of CrowdStrike, which reported $3 billion in annual revenue last year, closed down 11 percent.

CrowdStrike’s stock price so far this year

The company faces questions about what liabilities it and other software makers face for major disruptions and cybersecurity incidents. The consequences for significant outages can be so minimal that companies are not motivated to make more fundamental changes, experts said. While a car manufacturer would face stiff penalties for faulty brakes, a software provider can often issue another update and move on.

“Until software companies have to pay a price for faulty products, we will be no safer tomorrow than we are today,” Mr. Parenty said.

Meaghan Tobin , Aaron Krolik and Jill Cowan contributed reporting.

Adam Satariano is a technology correspondent for The Times, based in London. More about Adam Satariano

Paul Mozur is the global technology correspondent for The Times, based in Taipei. Previously he wrote about technology and politics in Asia from Hong Kong, Shanghai and Seoul. More about Paul Mozur

Kate Conger is a technology reporter based in San Francisco. She can be reached at [email protected]. More about Kate Conger

Sheera Frenkel is a reporter based in the San Francisco Bay Area, covering the ways technology impacts everyday lives with a focus on social media companies, including Facebook, Instagram, Twitter, TikTok, YouTube, Telegram and WhatsApp. More about Sheera Frenkel

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Lovely modern store filled with Japanese stationary. I enjoyed the multiple areas where I could test their products prior to purchase. Staff is pleasant and very helpful but really try to push a sale like car salesman which kind of drove me out of the store. I did not buy anything this time but maybe next time I pop in.

Fun store to visit, but I WON'T purchase anything from them again. I had bought multiple items from them in the past which were okay. But the Prince lighter I bought for $70, which is now selling for $95, for a lighter that price means it should last, was horrible. I used it a few times a week over two years and then it stopped working. I replaced all parts that I could to no avail, and reached out repeatedly for information on fixing it. The mangers said they would contact the buyer for info, but I never heard back. I found some lighter repair companies online and they informed me that Japanese lighters are not repairable. A waste of $70. Since it is a crappy product, I asked for a credit towards something else and they offered me $5. They even commented it looked brand new. They lost a repeat customer by being cheap. I won't visit again.

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Rosa helped me over the phone when I needed Frixion ink refills and I couldn't find them anywhere online. She shipped for free and was super upbeat and kind. Great customer experience and I love this pen! Pic is of the amazing Itoya pen with Frixion ink and its friction-based eraser!

Itoya pen with Frixion ink technology that erases clean without residue

I have purchased one item from this store previously that I have no complaints about. My partner bought me slippers for Christmas from here that were $60, however, and they have fallen apart and are unwearable after one month. The heels on both have worn completely through to the floor. I contacted customer service to get a replacement or refund and have not heard back after a week and a half. Just $60 down the drain. They were my first pair of slippers ever, too. :(

This past weekend I went into the Topdrawer Newbury Street store looking for a Mercato bag. Unexpectedly, I fell in love with the Spruce colored one that was not in stock in any of the stores in Massachusetts. Liam and Izzy went over and above and beyond and found me the Mercato bag that I wanted in Spruce after making several phone calls, they found one and had it shipped to me from one of the Topdrawer Chicago stores. Awesome store and products, wonderful service, excellent associates! Thanks Izzy and Liam for all your help, I can't wait to get my Mercato bag!!!!!!!!

I couldn't have hoped for a better experience. By chance I wandered in looking for a birthday gift. The sales associate walked me through several options. She even offered to customize and gift-wrap my selections for me, perfect since I was on vacation. Amazing selection, knowledgeable, helpful staff. Highly recommend.

I'm in town this week to visit some friends and today my family decided to do some shopping down on Newbury street. I was delighted when I found this adorable little shop! They have slippers, stationery, pens, Polaroid, bags, all very nice quality stuff! The employees were very friendly and they made some recommendations about art supplies after I asked! The prices are very reasonable considering the quality of every thing. I walked away with a very nice new pen and a beautiful notebook/sketchbook that I am so excited to use! If you are in the neighborhood and love stationery and all things cool, this place is definitely for you!

If your familiar with the Japanese brand Muji, you'll be right at home here. Streamlined modern work and travel accessories like Bruan clocks, tons of pens and notebooks, cards, design and travel, Books, backpacks and bags and small containers of all sorts Really great to browse. If you like Black Ink in beacon hill / Harvard this is your kinda store.

Simon and Kate were a delight. I didn't know exactly what I was looking for, except EVERYTHING. Left with an insightful book, "How to Live Japanese."

On my trip down to Boston recently I thought I would stop by. Had high expectations after reading reviews. However it turned out to be a waste of time. The employees were so busy conversing with one another, I never felt comfortable enough to ask any questions. The store was very aesthetically pleasing but the price points were higher than expected. Not as many Japanese products as I had been expecting. Did not find what I was looking for.

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Mass IT outage: here's a list of companies and operations affected

• A huge global IT outage is disrupting flights, banks, retailers, and media outlets.
• The widespread disruptions have been linked to an issue with the cybersecurity firm CrowdStrike.
• Operations affected include airlines in the US and Europe, supermarkets, and some 911 lines.

A mass IT outage has hit flights, banks, retailers, and media outlets around the world.

The issues appear to be linked to the cybersecurity firm CrowdStrike .

Microsoft also acknowledged the issue in an X update early Friday, writing, "Our services are still seeing continuous improvements while we continue to take mitigation actions."

Here are some of the companies and operations affected.

Numerous airlines grounded flights early Friday morning, including the big three US carriers: United Airlines, Delta Air Lines, and American Airlines. In statements, they all cited technology issues.

Delta and American had both canceled their ground stops by 7 a.m. ET.

A United spokesperson told Business Insider that it was holding all aircraft at their departure airports while it works to restore systems. "Flights already airborne are continuing to their destinations," they added.

American has blamed the issues on CrowdStrike, saying they were because of a "technical issue with Crowdstrike that is impacting multiple carriers," according to BBC News.

The budget airlines Frontier, Allegiant, and Spirit also issued ground stops which were later canceled.

Frontier's was issued on Thursday night. "Flight operations are currently being impacted by a major Microsoft technical outage," it said in a statement.

Spirit said it was unable to rebook affected customers because of the outage.

Disruption also extended to Europe. The continent's largest airline, Ryanair, advised passengers to arrive early as the outage caused "disruption across the network."

KLM also said it had to "largely suspend operations" as the outage made "flight handling impossible."

British Airways, Wizz Air, Turkish Airlines, Eurowings, Lufthansa, and Qantas were also among those who said they were affected.

According to a Facebook post from Alaska State Troopers , emergency lines in the state are also affected.

The post said: "Due to a nationwide technology-related outage, many 911 and non-emergency call centers are not working correctly across the State of Alaska."

"We appreciate your patience and will update you when we know more," the statement added.

The major UK airports Heathrow, Gatwick, and Luton have reported issues, with some warning of delays and disruption.

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An X post from Gatwick Express , a train service for the airport, said the company was unable to access driver diagrams at certain locations, "leading to potential short-notice cancelations, particularly on the Thameslink and Great Northern networks."

A spokesperson for Belfast International Airport confirmed to BI that whiteboards were being used to handwrite flight information before systems were later restored. Whiteboards were also used at Singapore Changi Airport.

Hospitals and doctors' surgeries

Several hospitals and doctors' practices appear to have been affected by the outage.

In the UK, the NHS' EMIS system, which doctors use to book appointments, view patient notes, order prescriptions, and make referrals, appears to be having issues .

A spokesperson for the NHS told BI in a statement: "The NHS is aware of a global IT outage and an issue with EMIS, an appointment and patient record system, which is causing disruption in the majority of GP practices."

They said that long-standing measures were in place to manage disruption and that there was no known impact on 999 or emergency services, so people should use these services as normal.

"Patients should attend appointments unless told otherwise and only contact their GP if it's urgent, and otherwise please use 111 online or call 111," they added.

Two German hospitals canceled elective operations scheduled for Friday, Reuters reported.

NYCT Subway

Commuters in New York City and DC may also face delays Friday morning.

In an X post, the NYCT subway said: "Train arrival information is unavailable for A/B/C/D/E/F/G/J/M/N/Q/R/Z/Rockaway Park Shuttle/Franklin Av Shuttle due to a worldwide technical outage. Train service is unaffected."

The post said the tech outage also impacted Subway officials' ability to see train locations.

Broadcasters

Sky News also appears to have been hit by the outage. The UK news channel has been showing archive footage and briefly displaying an error message.

The news site appears to be up and running at the time of writing.

London Stock Exchange

The London Stock Exchange's website was also experiencing issues.

"RNS news service is currently experiencing a third-party global technical issue, preventing news from being published on www.londonstockexchange.com ," the company said in a statement.

"Technical teams are working to restore the service. Other services across the group, including London Stock Exchange, continue to operate as normal," it continued.

Retailers and fast-food giants

Bloomberg reported that McDonald's Japan suspended about a third of its stores in the country on Friday. The issue was with the stores' cash registers, the report said.

The grocery-store chain Woolworths told BI that some stores had "been impacted as a result of the global IT issue." All but six stores were open for business, but some had fewer functioning checkouts.

Delivery delays

FedEx and UPS are warning of delivery delays because of the outage.

In a statement on the company's website , FedEx said it was experiencing "substantial disruptions throughout our networks due to a global IT outage experienced by a third-party software vendor." The company said parcels due to be delivered on Friday might face delays.

A UPS spokesperson told BI that it continues to operate effectively but there may be some service delays due to third-party outage "impacting some UPS computer systems in the U.S. and Europe."

Some US state driver services are down

Drivers in some states are unable to access services because of the outage.

Georgia's Department of Driver Services posted on X that "due to the global Microsoft/Crowdstrike outage, DDS services are unavailable at this time."

Tennessee's Department of Safety and Homeland Security said some Driver Services Centers may not be able to process transactions, according to a post on X.

North Carolina's Department of Motor Vehicles driver license and plate agencies are also impacted and unable to assist customers, according to a CNN report.

Bloomberg reported that at the Ocean Park Marriott in Hong Kong, staff were using pen and paper to check guests in and said the outage was affecting their systems globally.

Marriott International later told CNN in a statement that "certain hotel systems" have been affected.

"We are actively working with our vendors to resolve issues that have impacted certain hotel systems," the company said in a statement to the publication. "We apologize for any inconvenience that guests may experience."

Watch: Global computer glitch grounds flights, knocks out 911

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