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Customer Expectations Set Wrongly

Quality of rooms was not upto the mark, Midnight Cruise was very bad. Train bookings could have been in cabin. Taxi transfers should have been given instead of bus transfers. The tours were good - Geiranger, Flam etc. apartments given had single bathroom for 4 people. Expectations set were for high standard but outcome was below average. Had we done the entire bookings on our own we would have got higher standard rooms and travels, and we would have spent much less.

Date of experience : July 01, 2024

The activities suggested were not customized for our group, and several of the vendors they hired were not high quality. I would not recommend using KimKim. For their fees, I would have expected that they vetted the providers they use, and made appropriate suggestions for the size and age of our group.

Date of experience : June 15, 2024

Fantastic, worthwhile, amazing planned to perfection holiday

Great organisation, everything went smoothly from train rides to tour guides. Anita was only a text message away if we needed any help with directions or any queries. I booked this within 2 weeks of travel and the whole process was flawless. In terms of value for money, for a private curated tour, nothing beats personalisation and convenience. I looked at 2 other quotes from other personalised tours and they were more expensive.

Date of experience : June 22, 2024

Reply from kimkim

Hi Huy! Thank you for your fantastic feedback! We're delighted to hear that everything went smoothly, from the train rides to the tour guides, and that Anita was readily available to assist with any needs. It's great to know that the process was flawless even with such a short booking window. We truly believe in providing excellent value for money with personalized and convenient experiences. Your satisfaction and comparison to other quotes mean a lot to us. Looking forward to planning more wonderful trips for you in the future! Best, The kimkim Team

We loved the customized experience!

We loved the ease of use the how supportive the team was. The customized plan met all our expectations and more! I would recommend this to anyone for ease of travel planning- having planned these experiences myself before Meike made this much more enjoyable for me and our family.

Hi Jessica! Thank you so much for sharing your wonderful experience! We're thrilled to hear that you found our services easy to use and that our team, especially Meike, provided the support you needed. It's fantastic to know that the customized plan exceeded your expectations and made your travel planning more enjoyable. Your recommendation means a lot to us, and we're delighted to have contributed to a memorable experience for you and your family. Safe travels, and we look forward to helping you plan your next adventure! Best, The kimkim Team

Ireland is incredible!

The trip was amazing! I truly enjoyed the itinerary that was created for us! The communication and help given before the trip and in the planning stages was excellent and quick responses! We did hit a snag, when we missed our connecting flight in Paris. We lost an entire day. We messaged to ask the agent to contact the hotel and car company about our delay. They says ok, but car rental company said no one called them. They gave our car away and didn’t have any more in the size category. We had to pay $100 per day to get another car or take a smaller one. We took the smaller one and had to travel the entire trip with a suitcase squeezed in the backseat between two people. Other than that, everything was great! The driving was VERY difficult, the roads are EXTREMELY narrow. Take caution if you plan to drive. Thank you for planning my dream trip, one thing off my bucket list!

Date of experience : June 10, 2024

Netherlands-Belgium 2024

This is the first time we used a service such as kimkim, and we have absolutely no regrets. The communication between the kimkim team from start to finish was fantastic. Our kimkim representative was very responsive, and she provided great options (transportation, cities/towns, lodging, activities, and dining) based upon our needs and interests. The staff and owners of the places where we stayed were very friendly and accommodating while the guides of our personal tours were really fun and engaging. It wasn't business as usual. Rather, they were genuinely interested in getting to know you. The reason I gave a 4-star review is only because of the format of the communication system. I prefer a single string of communication so all parties have access to all of the correspondences throughout the planning process. The system used by kimkim does not provide my preferred format.

Hi Eric! Thank you so much for sharing your experience and for choosing kimkim for your travel planning! We're delighted to hear that, even on your first try with such a service, you had a fantastic experience from start to finish. It's wonderful to know that our team, especially your kimkim specialist, was responsive and provided options that perfectly matched your needs and interests. We’re also glad that you found the staff, owners, and tour guides to be friendly, accommodating, and genuinely interested in getting to know you. We appreciate your constructive feedback regarding the communication format. We understand how important seamless communication is during the planning process, and we'll certainly take your comments into consideration as we work to improve our system to better suit preferences like yours. Thank you for your thoughtful 4-star review and for providing insights that help us grow. We hope to have the opportunity to assist you with more amazing trips in the future! Best, The kimkim Team

Magical Morocco

Our guide / driver Mustapha was the star of our trip. He was kind, cordial, helpful and knew so much about the country, the food, the customs and history. The trip was superbly memorable but primarily due to him.

Date of experience : April 20, 2024

Hi Cathy! Thank you for sharing your experience! We're thrilled to hear that Mustapha made such a positive impact on your trip. His knowledge, kindness, and helpfulness clearly added great value to your journey and created superb memories. Guides like Mustapha are true gems, and we're delighted to know he contributed so much to your experience. We look forward to helping you plan more wonderful adventures in the future! Best, The kimkim Team

Over all experience was 3.5-4

Over all experience was 3.5-4 Our bullet train tickets from Tokyo to Osaka were suppose to be picked up at the hotel . Tickets never arrived. It caused a lot of stress and confusion last minute. My kids were very overwhelmed. We had to buy the ticket on our own at the station last minute. Company did say they refunded the amount . I have to check with my credit card company. Walking tour guide in Osaka - food tour Was new and had no experience and we were not able to enjoy the city and food as much. City tour -Walking we were not able to see the imperial palace gardens. The Tickets were paid for . But we did not get the refund.

Date of experience : June 16, 2024

Hi Padma, I'm sorry to hear about the issues you encountered during your trip. Not receiving your bullet train tickets on time must have been very stressful. It's good that the company issued a refund, but please do confirm with your credit card company. Your feedback is important, and I encourage you to contact customer support to resolve the issue directly at [email protected]. Thank you for sharing your experience. We hope your future travels will be smoother and more enjoyable. Safe travels! Best, The kimkim Team

We had a fabulous time

We had a fabulous time. Croatia is as beautiful as promised and we enjoyed every aspect of our trip from Zagreb to Dubrovnik and everything in between. We made wonderful memories. Robi directed our path every day and when the weather wasn't conducive to what was planned the next day he made sure we would enjoy the alternative plans and we did.

Date of experience : May 20, 2024

Hi Elsie! Thank you for sharing your delightful experience! We're thrilled to hear that your trip to Croatia was as beautiful and enjoyable as promised. It’s wonderful to know that you made such memorable moments throughout your journey from Zagreb to Dubrovnik. A special thanks to Robi for adeptly managing your itinerary and ensuring that alternative plans were just as enjoyable when the weather posed challenges. It's great to hear he could help make your trip seamless and memorable. Thank you for trusting kimkim with your travel plans. We look forward to helping you create more wonderful memories on your future adventures! Best, The kimkim Team

This trip to Portugal was wonderful… Five Stars

This trip to Portugal was a wonderful experience. All the Hotels were excellent. Private transport services were first class, activities will be remembered for a lifetime. I was totally impressed by the quality and professionalism of services provided by Across Portugal, team responsible for coordinating the visit and all services. During the trip, they were in constant communication with us to make sure that every single detail of the trip was perfect and that all of our needs and wants were quickly met. Five stars trip!! I would highly recommend the services provided by Across Portugal. Excellent, professional, extremely responsive and caring people. We had the experience of a lifetime thanks the Team of “Across Portugal!”

Date of experience : May 15, 2024

Hi O. Reyes! Thank you so much for sharing your wonderful experience! We're thrilled to hear that your trip to Portugal was such a memorable adventure and that all aspects of your journey exceeded your expectations. It's great to know that the hotels, private transport services, and activities left a lasting impression. We're especially pleased to hear about the excellent service provided by the Across Portugal team. Their dedication to maintaining constant communication and ensuring that every detail was perfect is exactly the level of service we strive for. Your high praise and recommendation mean a lot to us, and we'll be sure to pass along your kind words to the team. Thank you again for taking the time to share your experience. We're delighted that you had the experience of a lifetime and look forward to helping with any future travels you may have! Best, The kimkim Team

Incredible experience

Incredible experience! Working with Josee has truly made our travels much more enjoyable and rewarding. I will definitely keep using KimKim.com for future trips.

Date of experience : June 04, 2024

Hi Cheryl! Thank you so much for your enthusiastic feedback! We're delighted to hear that you had an incredible experience and that working with Josee made your travels more enjoyable and rewarding. It's wonderful to know that you're planning to continue using kimkim for your future trips. We'll be sure to pass along your kind words to Josee. Your satisfaction and continued trust mean a lot to us, and we're excited to help plan many more memorable adventures for you. Thank you for choosing kimkim! We look forward to helping you plan your next adventure :) Best, The kimkim Team

Our trip to Australia was awesome and…

Our trip to Australia was awesome and Paula did an excellent job arranging tours, activities, and transportation while we were there. She was very responsive and knowledgeable. There were a lot of early mornings to do the coastal tours, so be aware of that. If I were to do it over again, I'd sub another day at wineries (we had 1) for one of scenic the tours. We spent 2 weeks in Melbourne, Uluru, Cairn, and Sydney. I wish we would have spent another week in Perth and maybe southern Australia.

Date of experience : May 12, 2024

Hi Jim! Thank you for sharing your fantastic experience in Australia! We’re delighted to hear that Paula did an excellent job arranging your tours, activities, and transportation. Her responsiveness and knowledge are great assets to our team, and it's wonderful to know she contributed to making your trip memorable. We appreciate your insights about the early mornings for the coastal tours and your thoughts on balancing scenic tours with more time at wineries. It's valuable feedback that will help us tailor future trips to better meet your preferences. We hope to have the opportunity to assist you in planning another adventure, perhaps including that additional week in Perth and southern Australia you mentioned. Thank you once again for choosing kimkim! Best, The kimkim Team

Stavanger- Bergen-Flåm- Oslo

Mathia did a fabulous job putting an itinerary to suit our needs . We requested to hike and also to explore the highlights of Norway. The choice of hotels was perfect in each city making it very easy to explore the area. For our family what we loved best was the hike pulpit rock and Flåm . The cruise to arrive to Flåm was beautiful ! Thank you Mathia!

Date of experience : May 18, 2024

Hi Corinne! Thank you for sharing your wonderful experience! We're thrilled to hear that Mathia crafted an itinerary that perfectly suited your needs, balancing hiking adventures with exploring the highlights of Norway. It's fantastic to know that the choice of hotels added to the ease of exploring each city. We're particularly glad that Pulpit Rock and Flåm stood out as highlights for your family, and the scenic cruise to Flåm sounds amazing! Mathia will be delighted to hear about your positive feedback. Thank you for choosing kimkim, and we look forward to helping you plan your next adventure! Best, The kimkim Team

Kim Kim is a company I would highly recommend

Kim Kim is a company I would not hesitate to refer friends, family or anyone else to. The itinerary Hassan set for us with our suggestions was wonderful. He was easy to work with, very communicative with us throughout the trip and very accommodating. It was great to have our own driver and to be on our own without dealing with tour buses or many people. Hotels were above expectation. We had no problems getting anywhere. Our driver Youseff, was very prompt and reliable. Cannot say enough good about this company and look forward to booking more travel using Kim Kim. Thank you for providing such a wonderful experience!

Date of experience : May 17, 2024

Hi Arlyn! Thank you so much for your kind words! We're delighted to hear that Hassan was able to create a wonderful itinerary that incorporated your suggestions and met your expectations. It's great to know that he was easy to work with, communicative, and accommodating throughout your trip. We're also pleased to hear that having your own driver, Youseff, made your travels more comfortable and enjoyable, and that the hotels exceeded your expectations. Your positive experience is what we strive for, and we are thrilled that you had such a smooth and memorable journey. Thank you for entrusting kimkim with your travel plans, and we look forward to helping you book more amazing adventures in the future! Best, The kimkim Team

Great Agent, great plan, great trip!

Great Agent, great plan, great trip! Robi did a great job in both working with us to plan the trip, as well as in executing on making our agreed upon arrangements. His expertise and local knowledge were invaluable in ensuring that we put together a plan that would maximize our time in country in a relaxing yet adventurous and informative fashion. He was always available and attentive throughout the entire trip. Croatia was wonderful!

Hi Judith! Thank you for your kind words! We’re thrilled to hear that you had a fantastic experience with Robi and that your trip to Croatia was wonderful. Robi's expertise and local knowledge truly make a difference in crafting itineraries that are both relaxing and adventurous, ensuring you get the most out of your time in the country. It's wonderful to know that Robi’s attentive support throughout your trip added to your experience. We're delighted that everything went smoothly and you enjoyed your journey. Thank you for choosing kimkim, and we look forward to helping you plan many more amazing adventures in the future! Best, The kimkim Team

Best trip ever!!

Very well planned trip! All the tours, transfers, hotels, and flights were booked as requested and there were absolutely no glitches or issues. We were all very impressed with the thought and effort taken to make sure our group of 7 had the trip of lifetime! I have already recommended KimKim to friends and family Can’t wait for our next adventure!!

Hi Dina! Thank you so much for your wonderful feedback! We're delighted to hear that your trip went off without a hitch and that all tours, transfers, hotels, and flights met your expectations. It's particularly rewarding to know that we could help make the trip of a lifetime for your group of seven. We truly appreciate your recommendation to friends and family and look forward to planning your next adventure. Can't wait to help create more unforgettable memories! Best, The kimkim Team

Once in a lifetime Inca Trail & Amazon adventure!

Our multi-generational group of 6 had various levels of experience traveling abroad, and kimkim put together a fantastic itinerary that covered the major things we wanted to do (Inca Trail + Amazon experience) as well as made the rest of the trip a breeze by securing great accommodations and coordinating all transfers as we had hoped. Kimkim provided several iterations of our detailed itinerary as our planning developed (dates, flights, room types, activities, etc), which made it easy for everyone to know what to expect and plan for along the way. Everyone we interacted with was pleasant and happy to help by offering suggestions or answering any questions we had, and even went the extra mile with last-minute itinerary changes when one person in our group became ill and couldn't go on the Inca Trail hike. Kimkim did whatever they could to reschedule accommodations and set up activities so that that individual still had a great time on the trip! At times, we were a bit unclear on when and what information we could expect from kimkim regarding minor details as the trip got nearer, but every time we used kimkim's chat functionality to send our questions we got quick and helpful support. Especially for groups with varying degrees of comfort traveling abroad and trying to schedule some unique adventures, I'd definitely recommend kimkim!

Date of experience : May 24, 2024

Hi Logan! Thank you so much for your detailed and thoughtful review! It’s heartwarming to hear that your multi-generational group had such a fantastic experience with our services. We’re delighted that our curated itinerary allowed you to enjoy major highlights like the Inca Trail and Amazon experience while also making the logistics seamless with great accommodations and coordinated transfers. Your feedback on our iterative planning process is much appreciated, and we're glad it helped everyone stay well-informed and prepared. It's wonderful to hear that our team could accommodate last-minute changes and ensure everyone still enjoyed the trip despite unforeseen circumstances. We’re sorry for any unclear moments regarding minor details as your trip approached, but it's great to know that our chat functionality provided you with quick and helpful support. Your recommendation is invaluable to us, especially for groups with varying travel experiences. Thank you once again for choosing kimkim. We look forward to helping you plan your next unique adventure! Best, The kimkim Team

This was our first time using Kimkim but not the last…

This was our first time using Kimkim for our trip to Australia and it was fantastic. Our agent, Paula, did a fantastic job at helping us to curate the best trip ever. All of the hotels were great and not having to worry about transfers and booking excursions was fantastic. Highly recommend!

Hi Laura! Thank you for your wonderful review! We're delighted to hear that your first experience with kimkim for your trip to Australia was fantastic. We're especially happy to hear that you found our service helpful and that you were satisfied with all the arrangements we made. Your recommendation is greatly appreciated! We always strive to provide stress-free and memorable experiences for our travelers, and it's wonderful to know that we were able to achieve this for your trip. We can't wait to help you plan your next adventure! Best, The kimkim Team

Having a customized trip to our…

Having a customized trip to our specific interests and timing was fantastic. Also having knowledgeable guides to provide information about what we were seeing and experiencing made the entire trip far more interesting and valuable. We also had great support while traveling. Last minute tickets to the IPL cricket game we had planned would not have been possible without there assistance.

Date of experience : May 19, 2024

Hi Douglas! Thank you for your wonderful feedback! We're thrilled to hear that having a customized trip tailored to your specific interests and timing enhanced your experience. It’s great to know that our knowledgeable guides added value and made your journey even more enriching. We're also glad our team could assist with last-minute tickets to the IPL cricket game, making it a more memorable experience for you. Your appreciation means a lot to us, and we're grateful to have been part of your adventure. Looking forward to planning many more exciting trips for you in the future! Best, The kimkim Team

Unforgettable Trip to Spain

I was a little hesitant to use a service like kimkim to plan our trip to Spain. I would usually spend months planning a trip like this (picking the right hotels, figuring out how to get to places & finding the right activities). Right from the start, kimkim put me in touch with Luis from Hidden in Spain. Based on our input, he designed a trip for us that took us to a number of memorable places so that we really saw Spain. We learned about the history, the people & saw such beautiful scenery. Everything was arranged perfectly, from the hotels to the transportation to a mix of private & group tours. Overall, it was a memorable trip that we all enjoyed.

Date of experience : April 22, 2024

Hi Connie! Thank you so much for your generous feedback. We're thrilled to hear that you had a memorable trip to Spain with our service! Helping travelers like you experience the best of a destination is our primary goal, so we're extremely happy to know that we were able to achieve this for you. We understand how important it is for you to get every detail of your trip right, and it's wonderful to hear that Luis and our team were able to provide a trip that was perfectly tailored to your interests and preferences. Our main aim at kimkim is to take the stress out of your vacation planning process by ensuring that every single aspect of your trip runs smoothly, and it seems like we succeeded in your case! We sincerely appreciate the trust you placed in us, particularly for taking the chance on a new service like kimkim. Please do reach out to us for your future travel plans, we would be more than happy to provide another memorable experience! Best, The kimkim Team

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Portugal itinerary 5 days — how to spend 5 days in portugal to visit: lisbon – sintra – porto.

With beautiful sunny beaches, friendly and laid back people, untouched countrysides, rich history and culture, delectable cuisine, Portugal deserves to be one of Europe’s most popular tourist destinations. In particular, visitors can visit Portugal all year round to enjoy the beautiful scenery here. Portugal is a great combination of ancient European charm along with an extremely affordable cost. These are reasons why Portugal is attracting more and more tourists. If you’re not sure where to start, check out this guide for a 5-day itinerary in Portugal. So, is 5 days in Portugal enough and how to spend 5 days in Portugal? Let’s check out our suggested Portugal itinerary 5 days to visit the Portugal’s most famous tourist destinations: Lisbon , Sintra and Porto to find how to visit, what to do, best places to visit to find out the answer!

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Portugal itinerary 5 days — Day 1: Lisbon

What makes Lisbon especially attractive is the vibrant city and countless lovely and cute cafes that give you the opportunity to stop and enjoy the vibrant atmosphere anytime you want.

Start your exploration for 5 days in Portugal by catching tram number 28 that winds through the city center into the Alfama district to the Castle of S. Jorge . This will be the first experiences for many of your next trips to Portugal’s tram system. This route still uses old trams, so it gives a very old European feeling when the tram goes around the old streets and you can admire the scenes on the both sides of the streets. This tram no. 28 is also a tram that running through many Lisbon’s stand out attractions. Get off at Sè or Largo das Portas do Sol stop, then walk from there to get to the inside of the fortress, stroll along the city walls for a panoramic view of the city, enjoy the peaceful view of the Moorish style castle where it was once used to be a defensive fortress that blocked invading forces.

Castle of S. Jorge Address: R. de Santa Cruz do Castelo, 1100-129 Lisboa, Portugal Hours: 9AM–9PM

If you don’t like getting off at the Castelo stop, you can head to Lisbon Cathedral (aka Sé de Lisboa or The Cathedral of Saint Mary Major), built in the 1147s and now considered a national monument.

Lisbon Cathedral Address: Largo da Sé, 1100-585 Lisboa, Portugal Hours: 9:30AM–7PM/Sunday: Closed Opened: 1150 Height: 12 m Designated as UNESCO world heritage site: January 10, 1907

After satisfied of seeing the city from above, wander through the winding streets interspersed with alleyways and labyrinthine stairs of the Alfama District. This is the truest classic Lisbon that brings you back to an old space. Tiny streets, narrow alleys, quaint houses showing off their brown tiled roofs, clothes fluttering on slings as was the custom of a grandmother and mother, fishermen telling their daily stories and the smell of food wafting around kitchen windows. All evoke a familiar feeling of a small neighborhood where everyone knows everyone of the old times. Indeed, nowhere else can you find such a friendly, nostalgic feeling as in Lisbon.

From Alfama, return to Baixa district to visit Dom Pedro IV Square , also known as Rossio . This is the central square of Lisbon with European square features such as fountains, monuments and cozy cafes. For me, there’s nothing better than take a break after a day of wandering around with a lovely cup of coffee and watching people rush by. If you come on the last weekend of the month, stop by the Praca da Figueira Square near Rossio. On this occasion, locals set up stalls in the square selling hot street food and other local goods.

While in Baxia , the Lisbon’s most bustling downtown area, you can take advantage of admiring the architecture of Rossio Railway Station (Address: R. 1º de Dezembro 125, 1249-970 Lisboa, Portugal) and then visit Praca dos Restauradores Square nearby. The experience of riding the Elevador de Santa Gloria (Glória Funicular) tram since 1885 slowly run through the steep street connecting Alfama with the Bairro Alto district is also very interesting. At the end of this tram, you will walk a bit to Largo do Carmo . This is another square well worth visiting of Lisbon. Nearby is the 14th-century medieval monastery ruins of Convento da Ordem do Carmo (The Convent of Our Lady of Mount Carmel, Address: Largo do Carmo, 1200-092 Lisboa, Portugal). From here, you can stroll along shopping street Rua Garrett for both enjoying street scenes while shopping.

Evening is the time when nightlife lovers who love vibrant, bustling can come to Pink Street (Rua Nova do Carvalho) to enjoy the nightlife of Lisbon. A bar that my friend took me to that I would recommend is Pensao Amor (Address: R. do Alecrim 19, 1200-292 Lisboa, Portugal) located at the entrance to Pink Street. The bar that used to be a brothel has now been converted into a lounge with great music and comfortable seats.

How to spend 5 days in Portugal — Day 2: Belem

Let start your brand new day by taking the tram no. 15 to Belém – Lisbon’s must-visit place with its two UNESCO heritage sites, monuments and museums.

The Belém Tower (Torre de Belém) was built in 1515 with defensive function and is today recognized as a UNESCO heritage site because of its rich maritime history. The tower is quite small but the line to visit and climb up the tower is very long, so you should start the trip early in the morning.

• Belém and Sintra Pena Palace Small Group Day Tour from Lisbon

Belém Tower Address: Av. Brasília, 1400-038 Lisboa, Portugal Construction started: 1514 Height: 30 m Opened: 1519

Next, you strolling along the Tagus River to visit the Padrão dos Descobrimentos (The Monument of the Discoveries) where commemorating Portuguese explorers such as Vasco da Gama, Ferdinand Magellan, and those who explored the world and found their way to the lands as far away as the Far West, India, and the Americas.

Discoveries Monument Address: Av. Brasília, 1400-038 Lisboa, Portugal Hours: 10AM–6:30PM Opened: August 9, 1960 Elevation: 50 m

Away from the sea, you pass through Belém Park to Jerónimos Monastery — another UNESCO heritage site built in the 1500s with sophisticated architecture and interior decorations about seafaring life showing the role of the monastery in this period. This is where sailors come to pray before each voyage and is also the resting place of the great Portuguese explorer Vasco da Gama.

Jerónimos Monastery Address: Praça do Império 1400-206 Lisboa, Portugal Hours: 10AM–5PM/Monday: Closed Construction started: January 6, 1501

By the way, if you’re here, try the famous Portuguese Custard Tarts (also known as Pasteis de Nata) at Pastéis de Belém, you maybe have to queue but it’s worth it.

Pastéis de Belém Address: R. de Belém 84 92, 1300-085 Lisboa, Portugal Hours: 8AM–9PM)

On the tram ride back to central Lisbon, get ready for a new culinary adventure when you visit the Mercado da Ribeira . The market itself is not too enticing, but the Time Out Food Court area is worth a try because the different stalls bring out great flavors of food. The layout style is in the style of a shared dining area, so you will feel free to choose until you see the favorite dish.

Mercado da Ribeira Address: Av. 24 de Julho 49, 1200-109 Lisboa, Portugal Hours: 6AM–2PM/Friday: 6AM–10PM/Saturday, Sunday: Closed

Is 5 days in Portugal enough? — Day 3: Sintra

Just 32km from Lisbon, Sintra is the right choice for a day tour for those looking for a relaxing experience filled with castles, palaces, and history. Coming here you will understand why this is a favorite destination of the Spanish Royal Family in the past and tourists today.

Pena Palace , located on the top of a hill like stepping out of the pages of a fairy tale, is a must-visit spot to admire its romantic appearance covered in bright colors of red and yellow. From the Palace Garden you come to Pena Park and from there go up the hill to the Moorish Castle . Along the walls are small stone steps leading up to the castle that will take you back to the old days and look out over Pena Palace and the surrounding areas.

• Sintra, Cascais, and Estoril Day Tour from Lisbon

From here, return to Sintra’s historic centre to continue go to the Sintra National Palace and Quinta da Regaleira . Quinta da Regaleira, now a UNESCO heritage site, originated as the estate of a Brazilian merchant who hired an Italian architect who had designed the opera house, with the request to combine the artist’s style with the Knights of the Temple (Knights Templar) and other Masonic symbols. The result is a mysterious blend of inlaid design, beautiful gardens, secret tunnels, caves and watchtowers. Meanwhile, Sintra National Palace is the only palace located in the historic center of Sintra, built during the Moorish period but later used by the royal family as a summer palace.

Discovery Sintra Tour from Lisbon

Portugal itinerary 5 days — Day 4: Porto

The next two days will be devoted to Porto – The Portugal’s second largest city located on a large hill along the Douro river. (If your time is tight, you can completely visit Porto in one day, but 2 days will be more relaxing and enjoyable).

Fatima and Porto Day Tour from Lisbon

Train travel between Lisbon – Porto is quite convenient, it takes only about 2.5 – 3 hours. The main route is from Santa Apolonia station in Lisbon to Porto’s Campanha station and from there transfer to the points you want to go. Porto is harder to go than Lisbon and Sintra, so if you are afraid to find your way, you can choose the Walking Tour here.

Let start by exploring the Ribeira district and the Douro River, with its medieval design, narrow streets and alleys crisscrossed with colorful old houses dotted with lovely cafes and shops. Ribeira Square is recognized as a UNESCO heritage site, today it is a gathering place for tourists but in the past it was a place for a local market.

Walking along the Douro River, seeing the two sides of the city on the Ribeira side and the Vila Nova de Gaia side connected by the Luis I Bridge . When the bridge was completed in 1886, it was the longest bridge in the world. You can go to the 2nd floor of the bridge to see the special architecture of the bridge and see the whole view of Porto .

In the afternoon, you can experience a very special pleasure of Porto is tasting Port wine. A port wine is a sweet, red wine, fortified with grapes distilled especially from the Douro River valley, often enjoyed with desserts. The origin of Port wine is in Porto, so there is nothing better than tasting this wine in its own homeland, if it is delicious you can buy it as a gift.

How to spend 5 days in Portugal — Day 5: Porto

Visit Church of Saint Francis (Address: Rua do Infante D. Henrique, 4050-297 Porto, Portugal), a 15th-century Gothic church recognized as a UNESCO Heritage Site.

Next, head to Sao Bento Station (Address: Praça de Almeida Garrett, 4000-069 Porto, Portugal), whose beautiful tiled walls create pictures of the countryside and important historical events.

The next spot is the Livraria Lello Bookshop , one of the oldest bookstores in Portugal with a decorative ceiling, wooden spiral staircase and stained glass windows. This is also the bookstore listed as one the most interesting bookstores in the world according to Lonely Planet.

Livraria Lello Bookstore Address: R. das Carmelitas 144, 4050-161 Porto, Portugal Hours: 9:30AM–7PM Opened: 1881

Climb the Clerigos Tower (Address: R. de São Filipe de Nery, 4050-546 Porto, Portugal) for panoramic views of the city, the Douro river, and its vibrant red-orange roofs.

Free to explore beautiful Porto for the rest of the day before returning to Lisbon or departing for your next destination.

Some useful notes for the trips

+ The Portuguese are very friendly, ready to help even though they know you don’t speak Portuguese at all. You can use English, French, Italian, Spanish to talking with them.

+ A few simple words for your convenience:

• Ola = Hello
• Bon Dia = Have a nice day (a more polite way of saying hello)
• Por Favor = Please (add this word to every sentence you want to ask to help)
• Obrigado = Thank you

+ If you want to book a table at a luxurious restaurant, you can use thefork.pt Remember to keep your subway ticket because you need it to get out of the station.

+In Lisbon there is Uber service, and Uber is cheaper than taxi.

+ Trams and trains are commonly used in Lisbon, but remember that the trains are small and the cabins are small, so they are often quite crowded. If you want to use this transport to tourist destinations, you need to go early to avoid waiting in line.

+ Museums are usually closed on Mondays, so check the opening hours before coming.

+ You will have to climb a lot of stairs or steep slopes, so you should wear comfortable walking shoes or sneakers.

+ To use public transport, you can buy a Lisbon Card for unlimited travel with trams, buses, and subways with 24h, 48h or 72h tickets.

+ Don’t run out of wifi capacity because you’ll definitely need google maps to find your way through Alfama’s maze of streets, alleys, nooks and crannies.

+ Which area should you stay:

• In Lisbon: You can choose to stay in Bairro Alto district or between Bairro Alto and Castelo deo Sao Jorge because it is centrally located, with many restaurants and nightclubs. If you prefer to be quieter, you can choose to stay along the river for convenient travel and close to many attractions.
• In Porto: It is recommended to stay in the old city center or near Sao Bento Station to explore the whole lovely little city.

Some best day tours, trips, activities and transfer services, tickets in and from Lisbon you can refer to

• Private City Transfers between Lisbon and Porto
• Shared Lisbon International Airport (LIS) Transfers for Lisbon
• Lisbon City Card
• Lisbon Experience Walking Tour
• Best of Lisbon Walking Tour
• Lisbon Hop-On Hop-Off Bus Tours
• Lisbon Small Group City Tour: The Most Complete
• Secret Food Tour in Lisbon
• Fatima & Porto Guided Tour from Lisbon

Are you looking for more top things to do in Lisbon: Tours, activities, attractions and other things? Let’s check it out here . And Portugal here .

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Portugal Tours & Itineraries

Lisbon, Porto & the Algarve - 10 Days

Experience three of Portugal's most iconic destinations on this 10-day trip starting in Lisbon where you'll tour ancient ruins, cobbled streets, and a UNESCO-listed village in the forested hills. Next, head north to Porto—famous for wine production and colorful architecture along the Douro River. The hardest decisions fall at the end where you can choose between spectacular beaches and white-washed villages in the Algarve.

Explore Portugal: Porto, Lisbon, & Madeira Island - 14 Days

This epic Portugal tour highlights two cosmopolitan cities and a stunning mid-Atlantic island—part of an autonomous region—known for its tropical foliage and eternal spring-like weather. You'll kick off in Porto, home of centuries-old wine production and colorful architecture along the Douro River. Then fly to Madeira Island for secluded beaches and untouristed villages waiting to be discovered. Last but not least is Lisbon's friendly, up-and-coming capital—a striking city built on seven hills.

Best of Lisbon & Porto - 7 Days

This adventure is the perfect introduction to Portugal for first-timers. Over the course of a week, you'll explore Lisbon's exciting food and culture scene, take scenic day-trips to historic villages, and walk through Porto's UNESCO-listed city center. Finish in the oldest wine region in the world before returning to Lisbon by way of the country's medieval capital: Coimbre.

Best of Portugal, from Porto to Algarve - 8 Days

This tour mixes Portugal's vibrant cities with the incredible natural scenery of the Algarve region, starting with guided tours of Porto and Lisbon's hilly and historic neighborhoods. Enjoy a day trip to the Douro Valley for a tasting of the region's wine and port varietals, then head south to Algarve to explore its water sports, preserved coastal parks, and endless coastline filled with sandy beaches and rock formations. Spend hours relaxing on the beach, hiking along the coast, or meandering the historic fishing villages, all before watching dramatic sunsets and experiencing the area's exceptional nightlife.

Ultimate Portugal Tour: Lisbon, Porto, The Algarve, Douro Valley, & More - 14 Days

This itinerary includes Portugal's two biggest cities, a slew of historic villages, and some spectacular beaches for an epic adventure to remember. Start off in up-and-coming Lisbon to explore ancient ruins and trendy districts before making your way north to UNESCO-listed Porto (and its nearby wine region). You'll also get time in the university towns of Évora and Coimbra—each with their own medieval attractions and dining scenes—before kicking back for a few days in the Algarve.

Lisbon & the Algarve - 7 Days

This weeklong itinerary covers Portugal's biggest metropolis and its southern coast for a city-beach combo that's hard to beat. Kick off in Europe's hottest capital—Lisbon—for a guided introduction to the 'City of Seven Hills', including nearby highlights like Sintra and Cascais. Then, take the train south for several days of glorious beach-hopping while based in a charming old city surrounded by stone walls: Lagos.

Make the Most of Your Time in Portugal

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10 Days in Portugal - 5 Unique Itinerary Ideas

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2 Weeks in Portugal - 5 Unique Itinerary Ideas

Two weeks in Portugal gives you ample time to enjoy the highlights at a relaxed pace. Spend time in both Lisbon and Porto — complete with private guided tours and gorgeous day...

Portugal Travel Advice

Portugal in January: Travel Tips, Weather, and More

If you're prepared for the cooler temperatures and spontaneous showers, January can be a great month to see a low-key, untouristy side to Portugal, with fewer crowds, lower...

Portugal in February: Travel Tips, Weather, and More

While the weather can be cool and wet, a trip to Portugal in February means that you’ll be able to dodge the crowds in the sight-crammed cities, and get the beaches, mountains...

Portugal in March: Travel Tips, Weather, and More

While there’s still the odd shower and chilly day, the first whiff of spring is in the air in March, with days steadily getting milder and sunnier, and the countryside awash...

Portugal in April: Travel Tips, Weather, and More

Spring has finally sprung, the countryside is blooming, there’s lots of sunshine between the showers, and Easter is on the way, making April one of most enticing Months to visit...

Portugal Hotel Advice

The 7 Best Boutique Hotels in Lisbon

Follow the sounds of fado through Lisbon's streets to one of these hotels in neighborhoods across the city. Stay near the sophisticated Avenida Liberdade and Marquês de Pombal...

The 4 Best Boutique Hotels in the Douro Valley

Visiting the Douro Valley is all about getting up close with its famous wines. While many visitors come to the area as a day trip, if you want to linger a little longer, stay...

The 5 Best Boutique Hotels in Porto

Porto's hotels echo the city's history, with locations dotted through the historic city center. Stay in a former manor house or comfortable guesthouse, with options at all...

The Best Hotels in the Algarve

Head south to the golden beaches of the Algarve at one of these seaside retreats. Whether you choose to stay in charming Tavira, along the cliffs of Carvoeiro, or at a wellness...

Our Latest Portugal Content

Portugal Family Getaway: Porto & Lisbon - 7 Days

Portugal is the ideal destination for families and this week-long adventure offers the perfect mix of sightseeing, relaxation, nature, culture, and history. See the sights in Lisbon and Porto, hike through a national park together, explore history at the Knights Templar in Tomar, and unlock royal mysteries in Sintra. Along the way, you'll get to know Portuguese cuisine with a food tour and take home personal souvenirs after a tile-painting workshop.

Self-Drive Portugal & Santiago de Compostela - 11 Days

Hit the road in postcard-perfect Portugal on this 11-day itinerary that explores the rich history, curious culture, and delicious food and wine of the country's northern half. Start in the colorful capital Lisbon and weave your own pilgrimage north to Spain's Santiago de Compostela, before heading south again. Beyond ticking off the big cities of Lisbon and Porto, you'll soak up the history of Coimbra, Guimarães, Braga, Évora, and Tomar, and taste the country's famous port wine at the source.

6 Days in Portugal - 5 Unique Itinerary Ideas

Six days in Portugal will leave you wanting more. The good thing, however, is that the country's small size relative to other popular European countries works in your favor, allowing you to pack in a diverse range of cities and scenery in under a week's vacation. You'll have time to see the highlights of Lisbon and Sintra, spend time on the beaches of the Algarve, get to know the Azores, or discover the country's Jewish heritage.

Portugal Travel Maps

Meet our Local Travel Specialists

Marina Courtaut

Can you think of a better way to live adventures than traveling? When we travel we open our minds to new experiences and learn new cultures by making the destination we visited our home for a...

Beatriz De Pablo Rocha

The combination of the two places where I grew up (Madrid and a small village in Badajoz, Extremadura) has made me a passionate traveler almost from birth. Unknown destinations visited by travelers...

Tiago Filipe

I've always traveled extensively with my family and from a very early age developed a strong taste for it. Portuguese were once sailors and discoverers and I like to think of myself as one too: a...

Karin Eckhard

Although born and raised in New Hampshire, USA, I have had the fortune to live in places as diverse as Vail, Colorado; Salzburg, Austria; London, a small village in England and Madrid, Spain has...

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Trip Reviews for Portugal

Overall it was a great experience traveling w... portugal | dec 29 - jan 4, 2023.

Overall it was a great experience traveling with KimKim as our tour company and Marta was absolutely great. Loved all the communication tools and apps the company uses - very user friendly and easy access to the tour guides. The only thing I would mention is to include more detailed explanation of the tour itself for example what exactly is included in the tour so that the client knows how to ask for customization. Also please make note that the lady driver that took us from Porto to... read more

Overall it was a great experience traveling with KimKim as our tour company and Marta was absolutely great. Loved all the communication tools and apps the company uses - very user friendly and easy access to the tour guides. The only thing I would mention is to include more detailed explanation of the tour itself for example what exactly is included in the tour so that the client knows how to ask for customization. Also please make note that the lady driver that took us from Porto to Lisbon did not speak much English and we did not find her to be a safe driver. The ride was rough with her. Thank you 🙏🏼

Hotel Review

Activity reviews.

Amazing Overall experience. Portugal | Dec 23 - Dec 31, 2022

I could not ask for anything more with regards to Pedro and his services during our Portugal trip. We would receive notifications as to who was going to pick us up and the designated time. If we had questions regarding our trip, we got our questions answered. So glad I was able to find Kimkim.com to customize our trip to fit our needs for 9 days. Will definitely use Kimkim.com again. read more

I could not ask for anything more with regards to Pedro and his services during our Portugal trip. We would receive notifications as to who was going to pick us up and the designated time. If we had questions regarding our trip, we got our questions answered. So glad I was able to find Kimkim.com to customize our trip to fit our needs for 9 days. Will definitely use Kimkim.com again.

Hotel Reviews

The Fado experience was great. The singing was amazing and an intimate experience since it was a small venue. The food and wine was delicious.

Nuno was very knowledgeable as he drove us to every point. He was very patient and gave us ample time in every location.

The tour was better than we expected. The driver was friendly and prompt.

Hello Agnes! Thank you so much for taking the time to write this review and for your positive feedback :) I'm so glad you had an amazing vacation and it was my pleasure to help you. Sincerely, Pedro

Our trip to Portugal over the wintertime was ... Portugal | Dec 19 - Dec 29, 2022

Our trip to Portugal over the wintertime was fabulous and we are back with some wonderful memories and a good understanding of Portugal. With exaggeration, Our family loved every minute of it. The accommodation suited as very well as with the entire itinerary . Our guides throughout were fabulous and were very insightful. The local trips to Douro Valley, Sintra and rural Algarve will leave us with long lasting memories of the regions I would highly recommend this to other... read more

Our trip to Portugal over the wintertime was fabulous and we are back with some wonderful memories and a good understanding of Portugal. With exaggeration, Our family loved every minute of it. The accommodation suited as very well as with the entire itinerary . Our guides throughout were fabulous and were very insightful. The local trips to Douro Valley, Sintra and rural Algarve will leave us with long lasting memories of the regions I would highly recommend this to other tourists.

Once again, thank you very much to Marta for the planning and for being with us through the journey. I will most definitely return for another trip with you.

The suites were beautiful and quaint. It’s location was fabulous and we thought it was a charming stay at Porto. The staff were so helpful when we hadn’t received our bags and they kindly obliged with late checkouts due to this.

Hi Preethi, thank you for your kind words and this wonderful insight about your time in Portugal. I am very glad you enjoyed this Winter trip and I hope we can stay in touch for your future adventures in Spain and Portugal. I wish you a lovely beginning of 2023 with your family. All my best, Marta

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Customer Expectations Set Wrongly

Quality of rooms was not upto the mark, Midnight Cruise was very bad. Train bookings could have been in cabin. Taxi transfers should have been given instead of bus transfers. The tours were good - Geiranger, Flam etc. apartments given had single bathroom for 4 people. Expectations set were for high standard but outcome was below average. Had we done the entire bookings on our own we would have got higher standard rooms and travels, and we would have spent much less.

Date of experience : 01 July 2024

The activities suggested were not customized for our group, and several of the vendors they hired were not high quality. I would not recommend using KimKim. For their fees, I would have expected that they vetted the providers they use, and made appropriate suggestions for the size and age of our group.

Date of experience : 15 June 2024

Fantastic, worthwhile, amazing planned to perfection holiday

Great organisation, everything went smoothly from train rides to tour guides. Anita was only a text message away if we needed any help with directions or any queries. I booked this within 2 weeks of travel and the whole process was flawless. In terms of value for money, for a private curated tour, nothing beats personalisation and convenience. I looked at 2 other quotes from other personalised tours and they were more expensive.

Date of experience : 22 June 2024

Reply from kimkim

Hi Huy! Thank you for your fantastic feedback! We're delighted to hear that everything went smoothly, from the train rides to the tour guides, and that Anita was readily available to assist with any needs. It's great to know that the process was flawless even with such a short booking window. We truly believe in providing excellent value for money with personalized and convenient experiences. Your satisfaction and comparison to other quotes mean a lot to us. Looking forward to planning more wonderful trips for you in the future! Best, The kimkim Team

We loved the customized experience!

We loved the ease of use the how supportive the team was. The customized plan met all our expectations and more! I would recommend this to anyone for ease of travel planning- having planned these experiences myself before Meike made this much more enjoyable for me and our family.

Hi Jessica! Thank you so much for sharing your wonderful experience! We're thrilled to hear that you found our services easy to use and that our team, especially Meike, provided the support you needed. It's fantastic to know that the customized plan exceeded your expectations and made your travel planning more enjoyable. Your recommendation means a lot to us, and we're delighted to have contributed to a memorable experience for you and your family. Safe travels, and we look forward to helping you plan your next adventure! Best, The kimkim Team

Ireland is incredible!

The trip was amazing! I truly enjoyed the itinerary that was created for us! The communication and help given before the trip and in the planning stages was excellent and quick responses! We did hit a snag, when we missed our connecting flight in Paris. We lost an entire day. We messaged to ask the agent to contact the hotel and car company about our delay. They says ok, but car rental company said no one called them. They gave our car away and didn’t have any more in the size category. We had to pay $100 per day to get another car or take a smaller one. We took the smaller one and had to travel the entire trip with a suitcase squeezed in the backseat between two people. Other than that, everything was great! The driving was VERY difficult, the roads are EXTREMELY narrow. Take caution if you plan to drive. Thank you for planning my dream trip, one thing off my bucket list!

Date of experience : 10 June 2024

Netherlands-Belgium 2024

This is the first time we used a service such as kimkim, and we have absolutely no regrets. The communication between the kimkim team from start to finish was fantastic. Our kimkim representative was very responsive, and she provided great options (transportation, cities/towns, lodging, activities, and dining) based upon our needs and interests. The staff and owners of the places where we stayed were very friendly and accommodating while the guides of our personal tours were really fun and engaging. It wasn't business as usual. Rather, they were genuinely interested in getting to know you. The reason I gave a 4-star review is only because of the format of the communication system. I prefer a single string of communication so all parties have access to all of the correspondences throughout the planning process. The system used by kimkim does not provide my preferred format.

Hi Eric! Thank you so much for sharing your experience and for choosing kimkim for your travel planning! We're delighted to hear that, even on your first try with such a service, you had a fantastic experience from start to finish. It's wonderful to know that our team, especially your kimkim specialist, was responsive and provided options that perfectly matched your needs and interests. We’re also glad that you found the staff, owners, and tour guides to be friendly, accommodating, and genuinely interested in getting to know you. We appreciate your constructive feedback regarding the communication format. We understand how important seamless communication is during the planning process, and we'll certainly take your comments into consideration as we work to improve our system to better suit preferences like yours. Thank you for your thoughtful 4-star review and for providing insights that help us grow. We hope to have the opportunity to assist you with more amazing trips in the future! Best, The kimkim Team

Magical Morocco

Our guide / driver Mustapha was the star of our trip. He was kind, cordial, helpful and knew so much about the country, the food, the customs and history. The trip was superbly memorable but primarily due to him.

Date of experience : 20 April 2024

Hi Cathy! Thank you for sharing your experience! We're thrilled to hear that Mustapha made such a positive impact on your trip. His knowledge, kindness, and helpfulness clearly added great value to your journey and created superb memories. Guides like Mustapha are true gems, and we're delighted to know he contributed so much to your experience. We look forward to helping you plan more wonderful adventures in the future! Best, The kimkim Team

Over all experience was 3.5-4

Over all experience was 3.5-4 Our bullet train tickets from Tokyo to Osaka were suppose to be picked up at the hotel . Tickets never arrived. It caused a lot of stress and confusion last minute. My kids were very overwhelmed. We had to buy the ticket on our own at the station last minute. Company did say they refunded the amount . I have to check with my credit card company. Walking tour guide in Osaka - food tour Was new and had no experience and we were not able to enjoy the city and food as much. City tour -Walking we were not able to see the imperial palace gardens. The Tickets were paid for . But we did not get the refund.

Date of experience : 16 June 2024

Hi Padma, I'm sorry to hear about the issues you encountered during your trip. Not receiving your bullet train tickets on time must have been very stressful. It's good that the company issued a refund, but please do confirm with your credit card company. Your feedback is important, and I encourage you to contact customer support to resolve the issue directly at [email protected]. Thank you for sharing your experience. We hope your future travels will be smoother and more enjoyable. Safe travels! Best, The kimkim Team

We had a fabulous time

We had a fabulous time. Croatia is as beautiful as promised and we enjoyed every aspect of our trip from Zagreb to Dubrovnik and everything in between. We made wonderful memories. Robi directed our path every day and when the weather wasn't conducive to what was planned the next day he made sure we would enjoy the alternative plans and we did.

Date of experience : 20 May 2024

Hi Elsie! Thank you for sharing your delightful experience! We're thrilled to hear that your trip to Croatia was as beautiful and enjoyable as promised. It’s wonderful to know that you made such memorable moments throughout your journey from Zagreb to Dubrovnik. A special thanks to Robi for adeptly managing your itinerary and ensuring that alternative plans were just as enjoyable when the weather posed challenges. It's great to hear he could help make your trip seamless and memorable. Thank you for trusting kimkim with your travel plans. We look forward to helping you create more wonderful memories on your future adventures! Best, The kimkim Team

This trip to Portugal was wonderful… Five Stars

This trip to Portugal was a wonderful experience. All the Hotels were excellent. Private transport services were first class, activities will be remembered for a lifetime. I was totally impressed by the quality and professionalism of services provided by Across Portugal, team responsible for coordinating the visit and all services. During the trip, they were in constant communication with us to make sure that every single detail of the trip was perfect and that all of our needs and wants were quickly met. Five stars trip!! I would highly recommend the services provided by Across Portugal. Excellent, professional, extremely responsive and caring people. We had the experience of a lifetime thanks the Team of “Across Portugal!”

Date of experience : 15 May 2024

Hi O. Reyes! Thank you so much for sharing your wonderful experience! We're thrilled to hear that your trip to Portugal was such a memorable adventure and that all aspects of your journey exceeded your expectations. It's great to know that the hotels, private transport services, and activities left a lasting impression. We're especially pleased to hear about the excellent service provided by the Across Portugal team. Their dedication to maintaining constant communication and ensuring that every detail was perfect is exactly the level of service we strive for. Your high praise and recommendation mean a lot to us, and we'll be sure to pass along your kind words to the team. Thank you again for taking the time to share your experience. We're delighted that you had the experience of a lifetime and look forward to helping with any future travels you may have! Best, The kimkim Team

Incredible experience

Incredible experience! Working with Josee has truly made our travels much more enjoyable and rewarding. I will definitely keep using KimKim.com for future trips.

Date of experience : 04 June 2024

Hi Cheryl! Thank you so much for your enthusiastic feedback! We're delighted to hear that you had an incredible experience and that working with Josee made your travels more enjoyable and rewarding. It's wonderful to know that you're planning to continue using kimkim for your future trips. We'll be sure to pass along your kind words to Josee. Your satisfaction and continued trust mean a lot to us, and we're excited to help plan many more memorable adventures for you. Thank you for choosing kimkim! We look forward to helping you plan your next adventure :) Best, The kimkim Team

Our trip to Australia was awesome and…

Our trip to Australia was awesome and Paula did an excellent job arranging tours, activities, and transportation while we were there. She was very responsive and knowledgeable. There were a lot of early mornings to do the coastal tours, so be aware of that. If I were to do it over again, I'd sub another day at wineries (we had 1) for one of scenic the tours. We spent 2 weeks in Melbourne, Uluru, Cairn, and Sydney. I wish we would have spent another week in Perth and maybe southern Australia.

Date of experience : 12 May 2024

Hi Jim! Thank you for sharing your fantastic experience in Australia! We’re delighted to hear that Paula did an excellent job arranging your tours, activities, and transportation. Her responsiveness and knowledge are great assets to our team, and it's wonderful to know she contributed to making your trip memorable. We appreciate your insights about the early mornings for the coastal tours and your thoughts on balancing scenic tours with more time at wineries. It's valuable feedback that will help us tailor future trips to better meet your preferences. We hope to have the opportunity to assist you in planning another adventure, perhaps including that additional week in Perth and southern Australia you mentioned. Thank you once again for choosing kimkim! Best, The kimkim Team

Stavanger- Bergen-Flåm- Oslo

Mathia did a fabulous job putting an itinerary to suit our needs . We requested to hike and also to explore the highlights of Norway. The choice of hotels was perfect in each city making it very easy to explore the area. For our family what we loved best was the hike pulpit rock and Flåm . The cruise to arrive to Flåm was beautiful ! Thank you Mathia!

Date of experience : 18 May 2024

Hi Corinne! Thank you for sharing your wonderful experience! We're thrilled to hear that Mathia crafted an itinerary that perfectly suited your needs, balancing hiking adventures with exploring the highlights of Norway. It's fantastic to know that the choice of hotels added to the ease of exploring each city. We're particularly glad that Pulpit Rock and Flåm stood out as highlights for your family, and the scenic cruise to Flåm sounds amazing! Mathia will be delighted to hear about your positive feedback. Thank you for choosing kimkim, and we look forward to helping you plan your next adventure! Best, The kimkim Team

Kim Kim is a company I would highly recommend

Kim Kim is a company I would not hesitate to refer friends, family or anyone else to. The itinerary Hassan set for us with our suggestions was wonderful. He was easy to work with, very communicative with us throughout the trip and very accommodating. It was great to have our own driver and to be on our own without dealing with tour buses or many people. Hotels were above expectation. We had no problems getting anywhere. Our driver Youseff, was very prompt and reliable. Cannot say enough good about this company and look forward to booking more travel using Kim Kim. Thank you for providing such a wonderful experience!

Date of experience : 17 May 2024

Hi Arlyn! Thank you so much for your kind words! We're delighted to hear that Hassan was able to create a wonderful itinerary that incorporated your suggestions and met your expectations. It's great to know that he was easy to work with, communicative, and accommodating throughout your trip. We're also pleased to hear that having your own driver, Youseff, made your travels more comfortable and enjoyable, and that the hotels exceeded your expectations. Your positive experience is what we strive for, and we are thrilled that you had such a smooth and memorable journey. Thank you for entrusting kimkim with your travel plans, and we look forward to helping you book more amazing adventures in the future! Best, The kimkim Team

Great Agent, great plan, great trip!

Great Agent, great plan, great trip! Robi did a great job in both working with us to plan the trip, as well as in executing on making our agreed upon arrangements. His expertise and local knowledge were invaluable in ensuring that we put together a plan that would maximize our time in country in a relaxing yet adventurous and informative fashion. He was always available and attentive throughout the entire trip. Croatia was wonderful!

Hi Judith! Thank you for your kind words! We’re thrilled to hear that you had a fantastic experience with Robi and that your trip to Croatia was wonderful. Robi's expertise and local knowledge truly make a difference in crafting itineraries that are both relaxing and adventurous, ensuring you get the most out of your time in the country. It's wonderful to know that Robi’s attentive support throughout your trip added to your experience. We're delighted that everything went smoothly and you enjoyed your journey. Thank you for choosing kimkim, and we look forward to helping you plan many more amazing adventures in the future! Best, The kimkim Team

Best trip ever!!

Very well planned trip! All the tours, transfers, hotels, and flights were booked as requested and there were absolutely no glitches or issues. We were all very impressed with the thought and effort taken to make sure our group of 7 had the trip of lifetime! I have already recommended KimKim to friends and family Can’t wait for our next adventure!!

Hi Dina! Thank you so much for your wonderful feedback! We're delighted to hear that your trip went off without a hitch and that all tours, transfers, hotels, and flights met your expectations. It's particularly rewarding to know that we could help make the trip of a lifetime for your group of seven. We truly appreciate your recommendation to friends and family and look forward to planning your next adventure. Can't wait to help create more unforgettable memories! Best, The kimkim Team

Once in a lifetime Inca Trail & Amazon adventure!

Our multi-generational group of 6 had various levels of experience traveling abroad, and kimkim put together a fantastic itinerary that covered the major things we wanted to do (Inca Trail + Amazon experience) as well as made the rest of the trip a breeze by securing great accommodations and coordinating all transfers as we had hoped. Kimkim provided several iterations of our detailed itinerary as our planning developed (dates, flights, room types, activities, etc), which made it easy for everyone to know what to expect and plan for along the way. Everyone we interacted with was pleasant and happy to help by offering suggestions or answering any questions we had, and even went the extra mile with last-minute itinerary changes when one person in our group became ill and couldn't go on the Inca Trail hike. Kimkim did whatever they could to reschedule accommodations and set up activities so that that individual still had a great time on the trip! At times, we were a bit unclear on when and what information we could expect from kimkim regarding minor details as the trip got nearer, but every time we used kimkim's chat functionality to send our questions we got quick and helpful support. Especially for groups with varying degrees of comfort traveling abroad and trying to schedule some unique adventures, I'd definitely recommend kimkim!

Date of experience : 24 May 2024

Hi Logan! Thank you so much for your detailed and thoughtful review! It’s heartwarming to hear that your multi-generational group had such a fantastic experience with our services. We’re delighted that our curated itinerary allowed you to enjoy major highlights like the Inca Trail and Amazon experience while also making the logistics seamless with great accommodations and coordinated transfers. Your feedback on our iterative planning process is much appreciated, and we're glad it helped everyone stay well-informed and prepared. It's wonderful to hear that our team could accommodate last-minute changes and ensure everyone still enjoyed the trip despite unforeseen circumstances. We’re sorry for any unclear moments regarding minor details as your trip approached, but it's great to know that our chat functionality provided you with quick and helpful support. Your recommendation is invaluable to us, especially for groups with varying travel experiences. Thank you once again for choosing kimkim. We look forward to helping you plan your next unique adventure! Best, The kimkim Team

This was our first time using Kimkim but not the last…

This was our first time using Kimkim for our trip to Australia and it was fantastic. Our agent, Paula, did a fantastic job at helping us to curate the best trip ever. All of the hotels were great and not having to worry about transfers and booking excursions was fantastic. Highly recommend!

Hi Laura! Thank you for your wonderful review! We're delighted to hear that your first experience with kimkim for your trip to Australia was fantastic. We're especially happy to hear that you found our service helpful and that you were satisfied with all the arrangements we made. Your recommendation is greatly appreciated! We always strive to provide stress-free and memorable experiences for our travelers, and it's wonderful to know that we were able to achieve this for your trip. We can't wait to help you plan your next adventure! Best, The kimkim Team

Having a customized trip to our…

Having a customized trip to our specific interests and timing was fantastic. Also having knowledgeable guides to provide information about what we were seeing and experiencing made the entire trip far more interesting and valuable. We also had great support while traveling. Last minute tickets to the IPL cricket game we had planned would not have been possible without there assistance.

Date of experience : 19 May 2024

Hi Douglas! Thank you for your wonderful feedback! We're thrilled to hear that having a customized trip tailored to your specific interests and timing enhanced your experience. It’s great to know that our knowledgeable guides added value and made your journey even more enriching. We're also glad our team could assist with last-minute tickets to the IPL cricket game, making it a more memorable experience for you. Your appreciation means a lot to us, and we're grateful to have been part of your adventure. Looking forward to planning many more exciting trips for you in the future! Best, The kimkim Team

Unforgettable Trip to Spain

I was a little hesitant to use a service like kimkim to plan our trip to Spain. I would usually spend months planning a trip like this (picking the right hotels, figuring out how to get to places & finding the right activities). Right from the start, kimkim put me in touch with Luis from Hidden in Spain. Based on our input, he designed a trip for us that took us to a number of memorable places so that we really saw Spain. We learned about the history, the people & saw such beautiful scenery. Everything was arranged perfectly, from the hotels to the transportation to a mix of private & group tours. Overall, it was a memorable trip that we all enjoyed.

Date of experience : 22 April 2024

Hi Connie! Thank you so much for your generous feedback. We're thrilled to hear that you had a memorable trip to Spain with our service! Helping travelers like you experience the best of a destination is our primary goal, so we're extremely happy to know that we were able to achieve this for you. We understand how important it is for you to get every detail of your trip right, and it's wonderful to hear that Luis and our team were able to provide a trip that was perfectly tailored to your interests and preferences. Our main aim at kimkim is to take the stress out of your vacation planning process by ensuring that every single aspect of your trip runs smoothly, and it seems like we succeeded in your case! We sincerely appreciate the trust you placed in us, particularly for taking the chance on a new service like kimkim. Please do reach out to us for your future travel plans, we would be more than happy to provide another memorable experience! Best, The kimkim Team