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UponArriving

How to Set Up a Chase Travel Notice (And Why You Should Do It) [2021]

If you’re traveling outside of the country soon you probably want to consider putting travel notices on the Chase credit cards or debit cards that you want to use. If you don’t do that then you run the risk of your cards not working properly abroad and you’ll have to deal with that frustration, which is no fun when traveling.

So avoid the frustration and set your Chase travel notices following these easy steps broken down below.

Interested in finding out the hottest travel credit cards for this month?   Click here to check them out!

Table of Contents

How to Set Up a Chase credit card travel notice

It’s very easy to set up a travel notice for your Chase credit card and bank account. You can set up a travel notice over the phone, via the Chase App, or simply do it online — whichever is more convenient. However, I would recommend doing it online because it is so easy.

Tip: Use the free app WalletFlo to help you travel the world for free by finding the best travel credit cards and promotions!

Setting up the notification by phone

If you’re looking for the Chase travel notification number, just call the number on the back of your credit card or debit card.

I’ve made calls from the plane as I’m boarding and Chase handled pretty quickly so it usually doesn’t take the agents very long to put the notification on.

If you’re ever outside of the US you can call Chase collect number at: 1-302-594-8200

Setting up the Chase travel notification online

To set up a Chase credit card or debit card travel notice, it only take a few steps.

The first thing that you need to do is log-in to your Chase account. Once you are logged in, click on “Account management” and then click “Profile and settings.” This will all be found at the top of your screen as pictured below.

Once you are in profile and settings, now you want to click on “Account settings” and then click on “Travel.” To begin the process of adding a travel notification, simply click on “Add a trip.”

At the next screen, you will need to enter some basic information regarding your travels. This information includes the destination, the departure date, and the return date.

Your departure date can be as far as one year out. But n ote that the return date must be within 90 days of your departure date. You can choose different countries or you can even choose specific states within the US for your destination.

Once you click next, you will be asked to add the travel notification to specific cards.

You can choose to add the travel notification to only one or a few cards or you can select to add the travel notification to all of your cards. You can also choose to add a travel notification to a debit card so that your bank account has the travel notification on it as well.

Something that is cool about this screen is that it will tell you whether or not your cards have foreign transaction fees.

If they don’t have foreign transaction fees, that means that you won’t be charged extra to process a transaction in a foreign country. If they do have foreign transaction fees, you will be charged 3% for the transaction. That means that if you make a purchase of $100, you will be charged an extra $3 foreign transaction fee.

If you want a solid credit card that does NOT have foreign transaction fees look into getting the Chase Sapphire Preferred, which comes with a 60,000 point bonus after meeting the minimum spend requirements of $4,000 within the first 3 months.

This is worth over over $1,000 if you use points for premium airfare redemptions!   Find out more details about this card here.

Once you click to move onto the next step, you will then be able to verify your travel notification and submit it.

Setting up the Chase travel notification online (old interface)

If you are somehow still working with the old Chase interface, then the directions below will apply to you. Log in to your Chase account and click on “Customer Center.” In the Credit Card section, you’ll see “Travel Notification Form” which you’ll need to click on.

That will take you to the first step of the travel notification process.

Enter Information

You can submit your travel notifications no more than 365 days before you depart.

Your return date must be no more than 365 days after your departure date. If you plan to travel longer than 365 days, you can extend your travel notification with them by updating the form before your original date of return.

When you begin to enter your information, you should see the full roster of credit card that you have with Chase. In my case, I have six credit cards with Chase.

The travel notification will be put on all of the credit cards.

All you have to do is enter in your date of departure and date of return and enter in your destinations. Chase requests that you input cities for the destination, and I’m not sure if it will work if you enter countries.

Verify your information

Next, all you have to do is verify your credit card information and your travel dates and destinations.

Once you do that you’ll move forward and confirm the notification.

Chase bank travel notice

If you need to put a travel notification on for your bank account (debit card, ATM, etc.), you can use the method above if you have the new Chase interface and simply select your debit card. But if you are still working with the old interface, the process is a little bit different.

You’ll notice in the image below that you click on a different section of the website to initiate the travel notice for a checking or savings account.

Security Check

When you first try to put on your travel notifications you’ll likely be stopped and asked to verify your identity. This is done by sending either a text message or a phone call to one of your phone numbers on record.

The code should arrive within two minutes (mine arrived instantly) and you should be able to enter in the activation code and verify your identity quickly.

Once you’ve done that you’ll be taken to the International Travel Notifications screen where you can choose which cards you want to apply the travel notification to (debit, ATM, liquid cards, etc.)

You’ll also need to choose a destination and then also choose a departure date and a return date.

One of the big differences with the bank account notifications is that your travel must be within 14 days. 

When you click on Select destination countries a small window will pop-up where you can add the countries.

Note that you can only select up to 10 countries.

To set up a travel notification for a country that’s not in the country list, call the phone number on the back of your card and inquire with Chase about that country.

Once you’ve selected your countries, you can advance to the next step where you’ll need to verify your details. You’ll see the debit card the notification is going to apply to along with the travel period and where you’re traveling to.

Tip: Use WalletFlo for all your credit card needs. It’s free and will help you optimize your rewards and savings!

Do you need travel notifications?

Some people think that travel notifications are a waste because they are able to travel without any difficulties. But don’t fall into this trap.

Just because you didn’t have any hiccups on a trip, that doesn’t mean that other trips will be like that.

I highly recommend always putting on travel notifications.

You never know what kind of inconvenient experience might await you if you don’t bother with putting on the notifications. Since it’s so easy to add them, I really see no reason why you wouldn’t do it.

One thing that’s interesting about Chase is that if you start to do a lot of international travel, they will pick up on your travel habits. It’s not clear to me exactly how many trips are necessary, but once you start taking a lot of trips, you might not even need to put on travel notifications.

After about a year of travels, I called in to put in a travel notification for Belize one time and I was told that I no longer needed to provide travel notifications because they were aware of my frequent travel patterns. This has happened to other people in the past as well .

I’m not sure if there’s a way to disable this but I found it very convenient and felt okay with it because I monitor my transactions on a regular basis.

Still, sometimes I’ll call in just to make sure everything is fine before I depart to a foreign country just to be on the safe side. (You never know when these type of policies will be updated, changed, etc.)

Do you need travel notifications for out of state travel?

Regarding domestic travel notifications Chase states:

“No. You don’t need to set up a travel notification if you’re traveling to another state, only when you plan to travel abroad.”

My card has been denied in New York (out of my state) before because of fraud prevention and I had to call in to Chase to authorize the charge. Since, it was not abroad it wasn’t a major issue to make the quick phone call but I could have probably avoided the situation just by putting in a notification.

This is generally more of an issue for larger purchases.

So if you’re planning on spending quite a bit of money in another state or city from where you live, it might be a good idea to just call ahead of time and get them to clear the transaction.

What if your travel notifications don’t work?

If you get caught somewhere and your card is not working, then there’s one simple solution.

You can call the number on the back of your card and speak to the fraud prevention department to allow them to process your transaction. You’ll usually have to re-run the transaction when this happens.

(I usually make international phone calls with Skype for these purposes.)

Certain countries excluded

Chase notes that they “exclude certain countries from our travel notification service due to either fraud protection or to align with certain federal guidelines and restrictions.”

These are often referred to as “at risk” countries.

How will you know if a country is excluded?

You’ll know immediately after you submit your notification if they’ve excluded any of your destinations from this service. If you’re traveling to an excluded country and you need help using your debit, ATM and/or Liquid Card, just call the phone number on the back of your card.

Can you cancel travel notices?

If you set up a notification and then later you change your mind, you can click “Cancel.”

If you need to delete a notification you’ve already set up, click “Delete Travel Notification” and follow the steps on the next screen.

Avoiding foreign transaction fees

Chase offers several credit cards that will allow you to avoid those pesky foreign transactions fees.

Two of my favorite options are the Chase Sapphire Reserve and the Chase Sapphire Preferred . But many of their co-branded credit cards like the World of Hyatt Card and IHG Rewards Club Premier Credit Card don’t have foreign transaction fees, either.

However, some of their no annual fee cards like the Chase Freedom cards come with foreign transaction fees of 3% .

If you’re wanting to avoid ATM fees when traveling abroad, Chase offers the Chase Private Client program.

The program offers:

• No fees at non-Chase ATMs and this even includes international ATMs
• Refunds for ATM fees charged by the ATM owners up to five times per statement period
• No exchange rate adjustment fee for debit card purchases and ATM withdrawals in currencies other than U.S. dollars.
• No Chase fee for all domestic and foreign wire transfers, incoming or outgoing, completed at any Chase branch, chase.com, via telephone or email.

There are a ton of other benefits related to wealth management that the program offers and you read more about Chase Private Client here .

Does the Chase app offer travel notifications?

The Chase app allows you the ability to set travel notifications. To do this, log-in to the app and click on “Profile & Settings” -> “My Settings” -> “Travel” and you will see the options for setting up your travel notices.

You can also still pull up the Chase website on Mobile to enable your travel notifications.

International travel tips

If you are traveling internationally, you might also want to check out my international travel checklist . This runs you through many different things you want to do before heading out on a trip in addition to just setting Chase travel notifications. It’s easy to forget about checking for things like how tipping works, what’s taboo, and other common questions so be sure to check it out.

Setting up Chase travel notices is not difficult and you can do it over the phone, via the app, or online — whichever you feel more comfortable with. You might also be set them up via a secured message but I’ve never given that a try.

One last reminder: always keep a photo copy or make a note of the phone number on the back of your debit or credit card so that you have a phone number you can call to sort out any potential issues and you shouldn’t have any issues.

Daniel Gillaspia is the Founder of UponArriving.com and the credit card app, WalletFlo . He is a former attorney turned travel expert covering destinations along with TSA, airline, and hotel policies. Since 2014, his content has been featured in publications such as National Geographic, Smithsonian Magazine, and CNBC. Read my bio .

You can do it on the Chase app under profile settings

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Full List of Chase Credit Card Customer Service Numbers [2023]

Christy Rodriguez

Travel & Finance Content Contributor

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Chase Personal Credit Card Customer Service Numbers

Chase business credit card customer service numbers, chase debit card customer service numbers, chase customer service alternate methods of contact, final thoughts.

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If you need to make a payment on your personal or business Chase credit card , want to notify Chase of any potential fraud, or need to contact Chase Customer Service with a question, you can contact Chase using the number on the back of your card. If you’ve lost your card or don’t have it with you, you’ll need to know some critical numbers to help you.

We’ve compiled a list of essential Chase customer service numbers and some alternate contact methods so you can get in touch with Chase Bank regarding your account. The numbers vary depending on the reason for your call, but if you don’t know where to start, you can always contact the general customer service line, and they can direct your call as well.

If you need to talk to someone regarding one of Chase’s personal credit cards, here are the numbers to use.

General Customer Service for Chase Personal Credit Cards   800-432-3117 or contact the number on the back of your card for the following Chase personal credit cards:

• Aer Lingus Visa Signature ® card
• Aeroplan ® Credit Card
• Prime Visa Card
• British Airways Visa Signature ® Card
• Chase Freedom Flex℠
• Chase Freedom Unlimited ®
• Chase Freedom Rise℠ Credit Card
• Chase Sapphire Preferred ® Card
• Chase Sapphire Reserve ®
• Chase Slate Edge℠
• Disney ® Visa ® Card
• Disney ® Premier Visa ® card
• Iberia Visa Signature ® Card
• IHG One Rewards Premier Credit Card
• IHG One Rewards Traveler Credit Card
• Marriott Bonvoy Bold ® Credit Card
• Marriott Bonvoy Boundless ® Credit Card
• Southwest Rapid Rewards ® Plus Credit Card
• Southwest Rapid Rewards ® Premier Credit Card
• Southwest Rapid Rewards ® Priority Credit Card
• United Club℠ Infinite Card
• United Gateway℠ Card
• United℠ Explorer Card
• United Quest℠ Card
• The World of Hyatt Credit Card

Hot Tip:  This list includes all cards that Chase currently issues . If you have a card that is not listed, it may not be open to new applicants, but you can still call the phone numbers listed or refer to the number listed on the back of your card for assistance.

To Report Lost or Stolen Card, Fraud, or Dispute a Charge: 800-955-9060

Make Payments by Phone: 800-436-7958

Verify Card: 800-432-3117 or the number listed on the activation sticker

This is the section you’ll want to use if you have a Chase business card.

General Customer Service for Chase Business Cards: 800-242-7338

You may want to also have a more direct customer service line depending on the business card you hold:

Ink Business Credit Card Services: 800-945-2028 or call the number listed on the back of your card for the following Chase business credit cards:

• Ink Business Cash ® Credit Card
• Ink Business Preferred ® Credit Card
• Ink Business Unlimited ® Credit Card

General Customer Service for Chase Business Credit Cards: 800-346-5538  or call the number listed on the back of your card for the following Chase business credit cards:

• United℠ Business Card
• Southwest Rapid Rewards ® Performance Business Credit Card
• Southwest Rapid Rewards ® Premier Business Credit Card
• World of Hyatt Business Credit Card

Hot Tip:  If you don’t see your card listed above, it may be that it is no longer open to new applicants. If you have a card that isn’t listed, you can still call the phone numbers listed or refer to the number listed on the back of your card for assistance.

To Report a Lost or Stolen Card, Fraud, or Dispute a Charge: 888-269-8690

Make Payments by Phone: 800-242-7338

Online/Mobile Banking Technical Support:

• Inside the U.S. — 877-242-7372
• Outside the U.S. — 713-262-3300

If you have a Chase checking account and need assistance with your debit card, here are the numbers you’ll want to reference.

Customer Service: 800-935-9935

Request or Reset a PIN: 800-297-4970

To Report a Lost or Stolen Card, Fraud, or Dispute a Charge: 866-564-2262

Company Website: chase.com

Payment Mailing Address: Cardmember Services P.O. Box 6294 Carol Stream, IL 60197-6294

Customer Login: secure03a.chase.com

Secure Messaging:  Log on to your account and click on Secure Messages  in your sidebar, or head directly to the secure messaging center .

In-Person: There are more than 16,000 ATMs and 5,000 local branches — find a location near you

Twitter: Tweet questions to @ChaseSupport

Facebook: Send messages via  Facebook

Use this compilation of Chase customer service numbers and contact methods in the event that you have an issue with your Chase card. Included is the customer service contact information for Chase personal credit card holders, business card holders, and debit card holders. And it includes phone numbers along with ways to contact Chase via social media and secure messaging.

The information regarding the Chase Freedom Flex℠ was independently collected by Upgraded Points and not provided nor reviewed by the issuer. The information regarding the Chase Slate Edge℠ Credit Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer. The information regarding the Marriott Bonvoy Bold ® Credit Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer. The information regarding the Marriott Bonvoy Boundless ® Credit Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer. The information regarding The World of Hyatt Credit Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer. The information regarding the Chase Freedom Rise℠ Credit Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer. 

Frequently Asked Questions

How do i contact chase customer service.

There are many ways to contact Chase Customer Service, but the fastest method is to call. Depending on the reason for your call, you may want to call the general customer service line at 800-432-3117 for personal credit cards and 800-242-7338  for business credit cards. You can also send a secure message via the website or mobile app, head to a local Chase branch, or contact Chase via Twitter or Facebook, but these may not be as fast as calling the main customer service line.

How do I dispute a charge with Chase?

To dispute a charge on your Chase credit card, you’ll want to call the fraud/dispute department immediately.

• For personal credit cards, call: 800-955-9060
• For business credit cards, call: 888-269-8690

Chase customer service is available 24/7 to assist with your concerns.

Can I pay my Chase credit card by phone?

You are able to make payments for your Chase credit cards by phone.

• For personal credit cards, you can call the number on the back of your card or call: 800-436-7958
• For business credit cards, you can either call the number on the back of your card or call: 800-242-7338

This is an automated system, so it is available 24/7.

How do I verify my Chase credit card?

Once you receive your Chase credit card, you’ll need to verify that you have received it. There are a few ways to do this:

• By Phone: Call the number listed on your card or call 800-432-3117  for personal, business, or debit cards. You will need to enter your 16-digit card number when the system prompts you.
• Online: Visit the Chase verify page or sign in to your chase.com account and find your new card under My Accounts .

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About Christy Rodriguez

After having “non-rev” privileges with Southwest Airlines, Christy dove into the world of points and miles so she could continue traveling for free. Her other passion is personal finance, and is a certified CPA.

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Credit Cards

A traveler’s guide to the Chase Travel portal

Tamara Aydinyan

Julie Sherrier

“Verified by an expert” means that this article has been thoroughly reviewed and evaluated for accuracy.

Robin Saks Frankel

Updated 5:23 p.m. UTC Nov. 28, 2023

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For qualifying Chase cardholders, the easy-to-use Chase Travel℠ portal offers a flexible and convenient way to book hotels, flights, rental cars, cruises and more using points or a combination of points and cash.

What is the Chase travel portal?

A favorite among frequent travelers for its versatility and redemption options, Chase Ultimate Rewards® (UR) is one of the major transferable credit card rewards points programs and UR points are Chase’s flexible rewards currency.

The Chase travel portal works much like an online travel agency (OTA) similar to Orbitz or Priceline where you can book hotels, flights, cars, activities and cruises. But unlike a traditional OTA, with the Chase travel portal you can book travel with your Chase card’s rewards points, cash or a combination of the two.

Who can use the portal?

A handful of exclusively Chase-issued credit cards grant cardholders access to the Chase travel portal, but how you can utilize the portal and the value you can receive is card-specific.

The following credit cards are the only cards that earn Chase Ultimate Rewards points outright:

• Chase Sapphire Reserve®
• Chase Sapphire Preferred® Card
• Ink Business Preferred® Credit Card * The information for the Ink Business Preferred® Credit Card has been collected independently by Blueprint. The card details on this page have not been reviewed or provided by the card issuer.

But if you or a household member own at least one of the cards above, the rewards on the following cash-back credit cards can be combined with any of the cards listed above and used as Chase Ultimate Rewards points:

• Chase Freedom Flex℠ * The information for the Chase Freedom Flex℠ has been collected independently by Blueprint. The card details on this page have not been reviewed or provided by the card issuer.
• Chase Freedom Unlimited®
• Ink Business Cash® Credit Card
• Ink Business Unlimited® Credit Card

And while the points earned cannot be combined with any of the UR-earning cards, the following pay-in-full card does have access to the Chase travel portal:

• Ink Business Premier℠ Credit Card * The information for the Ink Business Premier℠ Credit Card has been collected independently by Blueprint. The card details on this page have not been reviewed or provided by the card issuer.

Is the portal worth using?

It’s often said that having the right travel credit card is important, but knowing how to redeem your miles and points can be as paramount as which card you use to earn them. However, not everybody has the patience or interest to learn the intricacies of different rewards programs to maximize the value of every mile and point.

So while transferring UR points to individual loyalty programs is still one of the best ways to get the most cents per point at a 1:1 basis, for those who value simplicity, the Chase travel portal offers a straightforward way to book travel, earn and redeem points and still receive a great deal. Best of all, you won’t be limited by any loyalty program or award space availability.

When transferring points, the minimum you can transfer is 1,000 points to the following UR travel partners with either the Chase Sapphire Reserve, Chase Sapphire Preferred or the Ink Business Preferred cards:

Regardless of how you’re using the Chase travel portal, it’s worth considering the pros and cons.

• The standard rate for Ultimate Rewards points when redeemed for travel through the Chase travel portal is 1 UR point = 1 cent, but can be worth significantly more with the UR-earning cards. The Chase Sapphire Reserve gets a redemption value of 1.5 cents per point through the Chase Travel℠ portal while the Chase Sapphire Preferred and Chase Ink Business Preferred cards each get 1.25 cents per point.
• Since you’re not limited to any loyalty programs, you can use your UR points to book boutique hotels that you’d otherwise only be able to book with cash.
• Flights booked through the Chase travel portal can earn frequent flyer miles and can be used toward advancing your elite status.
• You can earn a substantial amount of bonus points when booking through the Chase portal depending on the card you’re using.
• You can use a combination of points plus cash to purchase your reservation.
• Hotels booked through the Chase travel portal do not earn hotel points or credits toward elite status. Any elite status perks you’d receive if booking directly with the hotel will likely be forgone.
• If you experience any issues while traveling, you’d have to go through Chase to resolve the issue. For example, if there is a problem with your hotel reservation, you’ll have to contact a Chase representative for help resolving it since you didn’t book directly with the hotel. Dealing with a middleman during travel emergencies is less than ideal and something to be wary of when considering booking through the portal.
• Southwest Airlines flights do not show up in the UR travel portal, but can be reserved by calling the Chase Travel Center at 855-233-9462.

How to book travel through the Chase travel portal

You can access the Chase travel portal by logging into your Chase account and clicking on the Rewards balance on the right or by going to the Chase Ultimate Rewards website .

Once you’re logged in, if you have more than one UR-earning Chase card, you’ll be asked to select one to proceed with — a crucial step as each card has different earning and redemption rates.

After clicking on your selection, you will be taken to the Ultimate Rewards dashboard. If you click on the Earn / Use dropdown button, all of your Ultimate Rewards options will be presented. Click on Travel to proceed to the portal.

Once in the travel portal, you’ll  have the option of selecting the type of booking you’d like to make.

From there, your user experience will be similar to any other OTA where you can search your travel options.

Because the Chase travel portal doesn’t limit you to transfer partners or loyalty programs, you’ll be able to search almost all major airlines. One notable exception is Southwest Airlines, which is still bookable using UR points but will require a phone call to the Chase Travel Center to reserve your flight.

One difference compared to a traditional OTA is the option to buy in cash, points or a combination of both.

If you’re short on points or if you’d like to offset the cash price with some points, you’re given the option to choose how to pay.

After that, you’ll be prompted to enter your traveler information and you’re all booked. However, you will have to log into the specific airline with your reservation code in order to reserve seats.

Booking hotels through the Chase travel portal is a similar process. And with the portal’s easy-to-use search function, you can find boutique hotels that would otherwise be unbookable with loyalty-program-based points.

However, if you have elite status with a hotel chain, you’ll want to book directly rather than going through the Chase portal in order to access status benefits and have that hotel stay count toward achieving a higher status. Or, you can transfer UR points to one of three UR hotel loyalty program transfer partners, including Marriott Bonvoy, World of Hyatt or IHG One Rewards.

Rental cars can also be booked through the portal in a similar fashion. And as in many cases, being aware of which card you’re booking your car rental with can make a big difference in case of an accident as both the Chase Sapphire Reserve and Chase Sapphire Preferred offer primary car insurance , an uncommon, money-saving benefit, which saves you from having to file a claim with your private car insurance carrier first.

A quick guide to the Chase Ultimate Rewards program

As some of the most sought-after flexible points, Chase Ultimate Rewards can be accrued through several avenues. The most lucrative way is by applying for Chase credit cards and earning their respective welcome bonuses — but be wary of Chase’s 5/24 rule , which blocks applicants from opening a Chase credit card if they’ve opened five or more cards from any issuer in the past 24 months.

If you have two Chase cards that earn UR points, you can then transfer the rewards earned to the card that carries the most redemption value. For example, you can open the Chase Sapphire Preferred card and then the Chase Freedom Flex and move any points earned on the Flex card to the Preferred card, which has a boosted value of 25% more when redeemed through the portal.

Looking to add more than one new credit card to your wallet? Here’s why you shouldn’t apply for multiple cards at the same time.

Outside of regular credit card spending, you can also grow your Ultimate Rewards pile by using the Chase shopping portal. By adding just one extra step to your online shopping, you can earn bonus points for your future travels.

While transferring points to partners is one option to maximize the value of your Chase Ultimate Rewards points, there are numerous other ways to use the Chase Ultimate Rewards program to your benefit. Whether it’s redeeming your points as a statement credit for eligible, rotating categories throughout the year through the “Pay Yourself Back” feature, booking special dining experiences with your points or using the portal to book your next vacation, the Chase Ultimate Rewards program’s flexibility makes it a great option regardless of your lifestyle.

Frequently asked questions (FAQs)

Chase Ultimate Rewards (UR) are Chase Bank’s flexible rewards currency that can be earned on several of its credit cards.

The Chase travel portal can be accessed through the Chase app or the Chase website. After logging in, you can select the option to book travel.

You can use your Chase travel credit, like the up to $50 annual hotel statement credit offered by the Chase Sapphire Preferred, by booking your travel through the Chase travel portal. The statement credit will automatically be applied to your account within one to two billing cycles after your purchase posts to your account — up to an annual maximum accumulation of $50.

You can redeem your Chase Ultimate Rewards directly through the travel portal with almost all major airlines with the exception of Southwest Airlines, which can be booked over the phone. With Southwest, select the flight you want at Southwest.com and then call Chase Travel Center at 855-233-9462 with the flight details.

The value you receive from the Chase travel portal will depend on the credit card you’re using. For example, if you have either the Chase Sapphire Reserve or the Chase Sapphire Preferred, your points are worth either 50% or 25% more, respectively, when redeemed for travel.

*The information for the Chase Freedom Flex℠, Ink Business Preferred® Credit Card and Ink Business Premier℠ Credit Card has been collected independently by Blueprint. The card details on this page have not been reviewed or provided by the card issuer.

Blueprint is an independent publisher and comparison service, not an investment advisor. The information provided is for educational purposes only and we encourage you to seek personalized advice from qualified professionals regarding specific financial decisions. Past performance is not indicative of future results.

Blueprint has an advertiser disclosure policy . The opinions, analyses, reviews or recommendations expressed in this article are those of the Blueprint editorial staff alone. Blueprint adheres to strict editorial integrity standards. The information is accurate as of the publish date, but always check the provider’s website for the most current information.

Tamara Aydinyan has been traveling the world with the help of miles and points for over a decade and enjoys teaching others to do the same. When she's not on the move, you can find her in Los Angeles or New York City, or on Instagram @deadlytravel.

Julie Stephen Sherrier is a personal finance writer and editor based in Austin, TX. She is the former senior managing editor for LendingTree, responsible for all credit card and credit health content. Before joining LendingTree, Julie spent more than a decade as the managing editor and then editorial director at Bankrate and CreditCards.com. She also served as an adjunct journalism instructor at the University of Texas at Austin.

Robin Saks Frankel is a credit cards lead editor at USA TODAY Blueprint. Previously, she was a credit cards and personal finance deputy editor for Forbes Advisor. She has also covered credit cards and related content for other national web publications including NerdWallet, Bankrate and HerMoney. She's been featured as a personal finance expert in outlets including CNBC, Business Insider, CBS Marketplace, NASDAQ's Trade Talks and has appeared on or contributed to The New York Times, Fox News, CBS Radio, ABC Radio, NPR, International Business Times and NBC, ABC and CBS TV affiliates nationwide. She holds an M.S. in Business and Economics Journalism from Boston University. Follow her on Twitter at @robinsaks.

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Here’s How to Quickly Notify the Bank About Your Travel Plans to Avoid a Declined Card Overseas!

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It’s usually a good idea to notify your bank about any international travel plans .  This way, the bank won’t be surprised to see unusual charges on your account.

Million Mile Secrets team member Scott calls the number on the back of his Chase Sapphire Preferred Card to set travel alerts .  Because a human picks up the phone right away.  But now he’ll consider doing it online this way instead.

It can be a headache if your account is frozen by the bank (unable to make purchases) while attempting to pay for a souvenir or meal in a foreign country.

If you have a Chase debit or credit card, you can quickly set up travel notifications online .

You can also notify banks about international travel by calling the number on the back of your card.  But some folks might prefer the convenience of doing it online!

Easy 4-Step Guide to Set up Travel Notifications for Chase Card Accounts

Step 1.   log-in to your chase account.

First, log-in to your Chase account .

Keep in mind, you can NOT set up travel notices using the Chase mobile app.  So you’ll have to log-in on your desktop or on mobile web browser.

Step 2.   Go to the “Profile & Settings” Under the Account Management Tab

Once you log-in, you can click on “ Account Management ”  in the top navigation bar, and then click “ Profile & Settings “ .

Step 3.   Click “Travel” at the Bottom of the Left Menu

Scroll to the bottom of the menu on the left to find the “ Travel ” tab.  Click it, and, you’ll see an “ Update ” link to the right of the page, where you can inform Chase about your upcoming globetrottery.

Step 4.   Enter Your International Trip Details

Now, it’s time to enter your trip details.

If you’re creating a travel notification for your credit card account, simply enter your travel dates and destinations .

You can create a travel notification for your credit card accounts 1 year before your departure.  That’s great for folks who like to plan ahead. 😉

It’s a similar process to set up an alert if you have a Chase debit card.  One minor difference is you have to manually select the debit card or checking account you’d like to establish the notification for.

Keep in mind, you can only create a notification for debit cards 14 days prior to your travel dates.

Use These Chase Cards to Save Money on Transaction Fees!

Lots of credit cards charge up to  3 % when you use them for transactions in a foreign country.  But many Chase cards have  NO foreign transaction fees !

So not only is it easy to set up travel notifications with your Chase cards, but you can save money too.  If you’re traveling overseas, you’ll want to use a Chase card like:

• Chase Sapphire Preferred® Card (our favorite card for beginners using travel miles and points)
• Ink Business Preferred Credit Card (our favorite card for small business owners!)
• IHG® Rewards Premier Credit Card (a fantastic hotel credit card)

We also really like this travel credit card for international trips:

• Capital One® Venture® Rewards Credit Card (our #1 card for easy-to-use miles)

Here’s our post with the best travel credit cards !

Here’s our post with the best no-foreign-transaction fee credit cards!

Bottom Line

When you’re traveling internationally, you can call Chase to notify them about your plans so your credit cards and debit cards don’t get declined.  But it’s just as easy to set up a travel notification online .

You can do it in 4 quick steps .  Simply log-in to your Chase account .  Then, create separate notifications for your debit and credit card accounts.

While abroad, don’t forget to use a Chase card with no foreign transaction fees , like the Chase Sapphire Preferred!

Other Popular Million Mile Secrets Articles to Read

• Earn more rewards with the best credit cards for eBay sellers !
• Make of the most of your rewards with our Ultimate Guide to American Airlines miles !
• Unlock the freedom to travel with AMEX Membership Rewards points !
• This is the best way to book JetBlue Mint Class with points!
• Southwest doesn’t have change or cancellation fees , here’s how to make changes when you need to

Don’t forget to subscribe to the Million Mile Secrets daily email newsletter for more tips, tricks, and insights into traveling for free.

Million Mile Secrets

Contributor

Million Mile Secrets features a team of points and miles experts who have traveled to over 80 countries and have used 60+ credit cards responsibly to accumulate loyalty points and travel the world on the cheap! The Million Mile Secrets team has been featured on The Points Guy, TIME, Yahoo Finance and many other leading points & miles media outlets.

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The Guide to Chase’s Travel Portal

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Table of Contents

Who can use the portal?

Benefits of booking travel in the portal, is chase's travel portal worth using, does chase's travel portal price match, how to use chase's travel portal, what else you need to know, chase travel portal tips, recapped.

Chase's travel portal is one of the best features of having a Chase credit card. Earning Ultimate Rewards® with credit cards like Chase Sapphire Preferred® Card and Chase Sapphire Reserve® can deliver big value if you know how to navigate Chase's travel portal.

Much like third-party booking sites like Orbitz or Expedia , you can use Chase's travel portal to book flights, hotels and cruises, among other things. You can redeem points to offset the cost of the trip or pay in cash. You won’t have to worry about blackout dates or award inventory caps like you may find when using airline miles or hotel points for the same trip since you are essentially buying travel with cash.

Within the portal, you can also redeem points for merchandise or transfer them to other travel loyalty programs if you are short on miles and points there. In short, having a flexible points currency like Chase Ultimate Rewards® is one of the smartest routes you can take in the miles and points game. Booking travel through Chase's travel portal is simple. Here’s what you need to know about the portal.

» Learn more: Chase Ultimate Rewards®: How to earn and use them

Not all Chase cards have the same benefits. Only some cards earn Ultimate Rewards® points; others may earn loyalty miles and points with an affiliated partner. For example, the United℠ Explorer Card earns United MileagePlus miles.

These are examples of cards that earn Chase Ultimate Rewards® and give access to Chase's travel portal:

Chase Sapphire Reserve® .

Chase Sapphire Preferred® Card .

Chase Freedom Unlimited® .

Chase Freedom Flex℠ .

Ink Business Preferred® Credit Card .

Ink Business Cash® Credit Card .

Ink Business Unlimited® Credit Card .

on Chase's website

• 5 points per $1 on travel booked through Chase.

• 3 points per $1 on dining (including eligible delivery services and takeout), select streaming services and online grocery purchases (not including Target, Walmart and wholesale clubs).

• 2 points per $1 on other travel.

• 1 point per $1 on other purchases.

Point value in the travel portal: 1.25 cents apiece.

• 10 points per $1 on Chase Dining, hotel stays and car rentals purchased through Chase.

• 5 points per $1 on air travel purchased through Chase.

• 3 points per $1 on other travel and dining not booked with Chase.

Point value in the travel portal: 1.5 cents apiece.

• In the first year, 6.5% cash back on travel purchased through Chase, 4.5% cash back on drugstores and restaurants, and 3% on all other purchases on up to $20,000 in spending.

• After that, 5% cash back on travel purchased through Chase, 3% cash back at drugstores and restaurants, including takeout and eligible delivery service, and unlimited 1.5% cash back on all other purchases.

Point value in the travel portal: 1 cent apiece.

Point value in Chase travel portal: 1 cent apiece.

Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $750 when you redeem through Chase Travel℠.

Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $900 toward travel when you redeem through Chase Travel℠.

Earn an additional 1.5% cash back on everything you buy (on up to $20,000 spent in the first year) - worth up to $300 cash back!

Earn a $200 Bonus after you spend $500 on purchases in your first 3 months from account opening.

» Learn more: The best travel credit cards right now

Earn points on paid reservations

The primary reason you may want to book travel via Chase's travel portal is that you earn Chase Ultimate Rewards® on paid reservations. You can earn 5x points on airfare booked within the portal and 10x points on hotels and car rentals.

That can really add up, but beware that when booking hotels with Chase Ultimate Rewards®, you are not eligible to earn points with the hotel loyalty program or reap elite status benefits since it is using a third-party service. The tradeoff can vary by property, but using Chase's travel portal is especially helpful when booking unaffiliated hotels or hotel brands where you usually do not collect points or have elite status. In those instances, you are less likely to be passing up the perks of points earning and elite status.

Earn points on airfare even for redemptions

When booking airfare through Chase, you do earn miles no matter if you pay with cash or points. This makes using points for airfare via the travel portal more beneficial than redeeming for a hotel.

Earn bonus points for restaurant bookings

You can even earn bonus points when making restaurant bookings through the portal. This can be a great way to enhance your trips with great dining in advance rather than chatting with your hotel concierge.

Shop for the best value redemption

Since the value per Chase Ultimate Rewards® points is relatively constant, using the travel portal may not always be the best option. You may be able to spend fewer points if you book the same trip with the specific airline or hotel's points instead of Chase Ultimate Rewards® points. This is more common with itineraries with high cash prices, like a hotel night that's particularly expensive. Always compare the cost of using traditional miles and points over using Chase points to see which offers better value. In some cases, you may want to transfer Chase points to partner programs to squeeze more value from them.

One example where that could be exceptional value is for expensive business class tickets that also have award availability. Let’s say you’re looking for a United business class ticket between Newark and London. If the cash cost of a one-way ticket is $2,505, that will cost you 250,500 Ultimate Rewards® points when redeeming at a value of one penny per point. In this example, it may be worth redeeming MileagePlus miles instead.

For this flight, the one-way mileage cost is 91,700 miles. Even if you don’t have enough United miles, you could transfer that amount from Chase Ultimate Rewards® (since they are partners), and save yourself a nice chunk of Chase points in the process. It is always best to compare the cash cost with the redemption cost using both Chase and the airline or hotel’s own loyalty program.

» Learn more: The best Chase transfer partners — and the ones to avoid

Chase's travel portal can be worth using in specific scenarios.

Redemptions: You hold the Chase Sapphire Reserve® , the Ink Business Preferred® Credit Card or the Chase Sapphire Preferred® Card and want to make a redemption. The first two cards get an elevated point value of 1.5 cents apiece when redeeming points and booking travel in the portal; the latter gets 1.25 cents apiece.

Bookings. You hold the Chase Sapphire Preferred® Card , the Chase Freedom Unlimited® or the Chase Sapphire Reserve® and want to earn bonus points. The Chase Sapphire Preferred® Card and the Chase Freedom Unlimited® typically earn 5x points per $1 spent on all travel purchased through Chase's travel portal, while the Chase Sapphire Preferred® Card earns 5-10 points per $1 spent on Chase Dining, hotel stays, rental cars and air travel purchased through Chase's travel portal.

Otherwise, you might be wise to book travel directly with the airline, hotel or rental car company, which can simplify cancellations or changes to your bookings. You can do this with cash, card or by transferring points to one of Chase's transfer partners.

» Learn more: The guide to Chase transfer partners

Despite being powered by Expedia — an online travel agency that includes a Price Match Promise — Chase's travel portal does not offer customers a price matching benefit.

Capital One Travel has price drop protection that will advise you when to buy and refund you if the price of your flight drops by a certain amount after purchase.

Once logged into your Chase account, you’ll find a sidebar on the right of the page with your Chase Ultimate Rewards® balance. Once you click on it, it brings up a variety of options for how to spend your points. Choose “travel” to take you to the standard booking page where you can enter your plans for flights, cruises, rental cars, hotels or other activities.

Depending on the card you have, your points are worth between 1-1.5 cents per point. The best value card is the Chase Sapphire Reserve® , which offers 1.5 cents in value per point to redeem through the portal, while the Chase Freedom Unlimited® only values points at a penny per point. This means that Chase determines the number of points you’ll need to redeem for an award based on the cash cost of the travel you are trying to book.

It’s easy to search for the travel you want. Chase has partnered with Expedia to run the search engine, but this has limited the search function a bit with some low-cost airlines no longer appearing. Be mindful of this when making a reservation (perhaps check to see if the airfare is similar to the basic economy or main cabin price on the airline’s website first).

The advanced options button lets you sort by airline and class of service.

Much like other online booking engines, once you find the travel plans you like, you enter your personal details. The best part of using the travel portal is that you can pay in full with points, cash or use a mix of points and cash. You can adjust the amount of points you want to spend for your trip and the website will display how much remaining cash you owe. If you need more points, you can transfer them from other Chase Ultimate Rewards® earning accounts you may have to boost your balance.

The process for booking hotels or car rentals is similar to reserving a flight, giving you the option to use a mix of cash or points.

To book a cruise with points, however, you’ll have to call Chase directly.

Another exception is when making a reservation at Luxury Hotel and Resort Collection properties, you can only make a cash reservation (you pay upon checkout) and cannot redeem Ultimate Rewards® points. You may still want to reserve through the portal, though, since it means you are eligible for additional perks like daily breakfast for two and a special amenity that varies by the hotel.

You can also reserve activities at home or your destination and pay for them in cash or with points. These include tours, museum visits and other local experiences.

Chase may charge a service fee on certain reservations. You will want to weigh whether this small charge is worth the benefit in Chase Ultimate Rewards® points you may use.

Many hotel companies offer member-only rates to entice you to book directly with them rather than through a third party. You’ll want to weigh whether earning Chase Ultimate Rewards® points is more valuable than the difference in the lowest rate booked directly with the hotel company.

When making any reservation through Chase's travel portal, you will be at the mercy of its own policies when it comes to changing or canceling a ticket. You will have to contact Chase directly to adjust your plans since you made it independently of the airline or hotel company. This can make it especially difficult with last-minute travel plan changes.

» Learn more: Advanced tips for redeeming Chase Ultimate Rewards

With a little comparison shopping for your travel plans, you can squeeze exceptional value from points via the Chasee's travel portal. They can be redeemed like cash for travel, but always be sure to compare a reservation using Chase points to the cost of using hotel or airline points.

Sometimes, it may be less advantageous to use Chase points since you will lose out on travel-related perks. Other times, you’ll come out ahead since you can save cash using points, which is helpful when there is no award availability for your preferred travel plans.

How to maximize your rewards

You want a travel credit card that prioritizes what’s important to you. Here are our picks for the best travel credit cards of 2024 , including those best for:

Flexibility, point transfers and a large bonus: Chase Sapphire Preferred® Card

No annual fee: Bank of America® Travel Rewards credit card

Flat-rate travel rewards: Capital One Venture Rewards Credit Card

Bonus travel rewards and high-end perks: Chase Sapphire Reserve®

Luxury perks: The Platinum Card® from American Express

Business travelers: Ink Business Preferred® Credit Card

1.5%-6.5% Enjoy 6.5% cash back on travel purchased through Chase Travel; 4.5% cash back on drugstore purchases and dining at restaurants, including takeout and eligible delivery service, and 3% on all other purchases (on up to $20,000 spent in the first year). After your first year or $20,000 spent, enjoy 5% cash back on travel purchased through Chase Travel, 3% cash back on drugstore purchases and dining at restaurants, including takeout and eligible delivery service, and unlimited 1.5% cash back on all other purchases.

$300 Earn an additional 1.5% cash back on everything you buy (on up to $20,000 spent in the first year) - worth up to $300 cash back!

1x-5x 5x on travel purchased through Chase Travel℠, 3x on dining, select streaming services and online groceries, 2x on all other travel purchases, 1x on all other purchases.

60,000 Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $750 when you redeem through Chase Travel℠.

1%-5% Earn 5% cash back on up to $1,500 in combined purchases in bonus categories each quarter you activate. Earn 5% on Chase travel purchased through Ultimate Rewards®, 3% on dining and drugstores, and 1% on all other purchases.

$200 Earn a $200 Bonus after you spend $500 on purchases in your first 3 months from account opening.

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How to Set up a Chase Travel Notice for Your Credit Cards to Avoid A Declined Card Overseas!

What Is A Chase Travel Notice?

Imagine yourself, overseas, enjoying the best time of your life… when you realized you had spent all your cash. No fear, you reach into your wallet for the Chase card, and use it to pay your bill at the restaurant, and surprise, the card declines!

What happened?

Many credit card companies including Chase protects consumers by freezing the card when its used overseas.

For domestic travel, you may not need to create a Chase travel notice if you go to a regular city or state.

However, it's good idea to notify Chase of any travel plans to avoid the hassle of your card being denied.

Especially if you are in a foreign country and you may not easy access to use your phone to dial an international number.

This step-by-step guide shows you how to setup a Chase travel notice.

Call Chase to Setup a Travel Notice (Option 1)

If you did not notify Chase that you are traveling and have experience your card declined, the simplest and easiest way is to call the toll-free number on the back of your Chase card.

If you are in North America, call the domestic number if you're inside the United States.

If you are traveling overseas, then call the international number.

If you have multiple Chase credit cards, you may see different phone numbers depending on the reward card.

Regardless of which reward or travel card you have with Chase, the agent should be able to apply the travel notice on all your Chase credit cards.

There maybe a few steps to verify a few transactions and who you are before they unfreeze your card so you can continue to use the Chase card again.

Setup Chase Travel Notice Online (Option 2)

Another option is if you have access to the internet is to go to chase.com .

Step 1: Login in with your Chase's account credentials

Make sure you have your phone nearby if you did not setup an email account as another way to verify who you are.

Step 2: Click on any card account and go to the top right corner where it says, "Things you can do" and click on it to expand the drop down.

Chase Travel Notice

Step 3: Click "Travel notifications" from the drop down menu.

You should then be presented with a screen that looks like this,

Step 4: Click "Add a trip" button

You should be presented with another step to identify yourself again,

In a few minutes, you should receive a text or phone call with the code to enter into the next Chase travel notice screen.

After you have successfully verified the code. You'll be able to enter the details of where and when your trip will be

Step 5: Choose which cards you plan to use on your trip

Step 6: Review Chase travel notice

Finally, review the trip details and if everything looks good. Click the "Submit" button.

Setup Chase Travel Notice Using Chase Mobile App (Option 3)

Another option is to setup the Chase travel notification using the Chase Mobile App.

Step 2: After successfully logging into your Chase Mobile App, swipe left on the pills menu to reveal "Manage travel notifications" option.

Step 3: Click the "Add a trip" button

Step 4: Enter your trip details

Step 5: Choose the Chase credit cards you want to apply this Chase Travel Notification to

Step 6: Review the Chase Travel Notification screen details to make sure everything is correct.

Next click the "Submit" button.

You get a final confirmation screen after hitting submit that your Chase Travel Notice has been saved.

Final Thoughts

It's always a good idea to bring emergency cash on any trip. As part of your checklist is to decide which credit cards you want to bring, maybe one as a primary and another as a back up.

You may decide that your back up is a credit card is with another bank such as American Express just so you have another option incase Chase has any problems.

In any case, you'll want to go through each credit card and make sure that you setup travel notification so you don't have any problems on your trip.

How to Let Chase Know You’re Traveling

If you’ve recently decided to travel and want to keep your Chase bank and credit cards up-to-date, you may be wondering how to let Chase know you’re traveling. The good news is that there are a couple of ways to do this. First, you can set up a travel notice on your Chase bank account. You can even get a text message or phone call when you need to notify Chase that you’re traveling.

Set up a travel notice for your Chase credit card

If you are planning a trip, it is important to set up a travel notification on your Chase credit card. You can do this online or by calling the number on the back of your card. If you are going to travel internationally, you will need to input the country and city where you will be spending time. Once you have entered the required information, you will be able to confirm your trip details.

If you are planning a trip overseas, you should notify Chase ahead of time. It is important to note that you can still unfreeze your card from abroad by giving the number of your domestic travel. However, you may want to set up a travel notice for your Chase credit card if you are planning to travel for a long weekend or an international flight. You can also opt for a travel notification for your business card.

Set up a travel notification for your Chase bank account

When you’re planning to travel internationally, set up a travel notification for your Chase bank accounts. The first step is to login to your Chase account and create separate notifications for your credit and debit card accounts. If you’re traveling to another country, choose a card that doesn’t charge you a foreign transaction fee. You can also call Chase customer service to confirm your travel details. Once you have set up a travel notification, you can then use your card to pay for your travel expenses.

If you have a Chase account, setting up a travel notification is easy. You can even use the Chase Mobile App to do it. If you have an older version of the website, you will need to log in and click a different section. After you verify your identity, you’ll see a button with the same message as the one you signed up for. Once you’ve verified your identity, you’re ready to set up a travel notification for your account.

Notify Chase of travel plans for your Chase credit card

To notify Chase of your travel plans, visit their website or call their customer service line. This feature is available for both consumers and business customers. To set up this feature, simply call or visit the Chase App and follow the prompts. For convenience, you can even set up your notification online, over the phone, or over the internet. If you’re traveling overseas, you should call Chase to let them know.

You can create a travel notification up to a year in advance, but be aware that the notice is only valid for 90 days. To extend it, you’ll have to call the bank and request an extension. If you’re planning on traveling internationally, you can use the Travel Notification feature on multiple Chase credit cards. In addition to creating one notification, you can check which cards have foreign transaction fees and which don’t.

Back to Don’t Worry Go Travel Home

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What the Wells Fargo Autograph Journey Visa Card offers

• How other travel cards compare to the Wells Fargo Autograph Journey℠ Visa® Card
• 3 key benefits cardholders get from the Autograph Journey 

Move Over, Chase Sapphire Preferred. This New Travel Credit Card Is Turning Heads

Wells Fargo's newest card has one key advantage over the gold standard in travel cards.

Holly Johnson

Contributor

Holly Johnson is a credit card expert and writer who covers rewards and loyalty programs, budgeting, and all things personal finance. In addition to writing for publications like Bankrate, CreditCards.com, Forbes Advisor and Investopedia, Johnson owns Club Thrifty and is the co-author of "Zero Down Your Debt: Reclaim Your Income and Build a Life You'll Love."

Tiffany Connors

Tiffany Wendeln Connors is a senior editor for CNET Money with a focus on credit cards. Previously, she covered personal finance topics as a writer and editor at The Penny Hoarder. She is passionate about helping people make the best money decisions for themselves and their families. She graduated from Bowling Green State University with a bachelor's degree in journalism and has been a writer and editor for publications including the New York Post, Women's Running magazine and Soap Opera Digest. When she isn't working, you can find her enjoying life in St. Petersburg, Florida, with her husband, daughter and a very needy dog.

The editorial content on this page is based solely on objective, independent assessments by our writers and is not influenced by advertising or partnerships. It has not been provided or commissioned by any third party. However, we may receive compensation when you click on links to products or services offered by our partners.

The Wells Fargo Autograph Journey℠ Visa® Card * -- Wells Fargo’s latest and best travel card -- recently launched with an impressive set of features. Its competitive rewards, welcome bonus and redemption options take aim at incumbent travel credit cards from Chase, American Express and Capital One.

What gives Wells Fargo’s first foray into the point-transfer space an edge is that you don’t have to book travel in a portal to earn the highest rewards rates. 

Here’s why we think the Wells Fargo Autograph Journey could go toe-to-toe with some of the best travel credit cards, plus three insider tips to help you decide if you should add it to your credit card lineup.

Here’s a quick overview of what you can expect with the Autograph Journey:

• Earn 60,000 welcome bonus rewards points after spending $4,000 in purchases within three months of account opening.
• Earn unlimited 5x points on hotels, 4x points on airlines, 3x points on other travel and dining and 1x on other purchases.
• Receive an annual statement credit with a $50 minimum airline purchase.
• No foreign transaction fees.
• Other benefits include trip cancellation and interruption insurance, lost luggage reimbursement, roadside dispatch and cell phone insurance.
• $95 annual fee.

How other travel cards compare to the Wells Fargo Autograph Journey℠ Visa® Card

Wells Fargo Autograph Journey℠ Card

Chase Sapphire Preferred® Card

Capital One Venture Rewards Credit Card

3 key benefits cardholders get from the autograph journey .

Here’s a rundown of four facts we discovered about the Autograph Journey that you should know when deciding whether to apply.

1. You can transfer points with Wells Fargo point-based cards

The launch of the Autograph Journey also marks the first transferable points program from Wells Fargo, which joins other card issuers like Chase and Capital One, which have their own pooling programs .

Autograph Journey will be able to do a points transfer with the no-annual-fee Wells Fargo Autograph℠ Card . This is especially notable since the Wells Fargo Autograph℠ Card offers bonus rewards in different categories than the Autograph Journey. 

For example, the Autograph card earns unlimited 3x points on restaurants, travel, gas stations, transit, popular streaming services and phone plans, plus 1x points on other purchases. So you can maximize your point earning across different categories, then transfer your points to your Autograph Journey account to access premium travel redemptions.

2. It offers more options for earning bonus miles on travel than some competitors

The Autograph Journey will offer more flexibility than many travel rewards cards when it comes to earning more points on travel purchases. For example, cardholders earn unlimited 5x points on hotels booked directly with hotel brands and 4x points on airfare booked with airlines. 

This helps the card stand out from other popular travel credit cards that offer the most bonus points only if you book travel through their portals. For example, the Capital One Venture Rewards Credit Card * and the Capital One Venture X Rewards Credit Card * only offer the highest bonus rewards on travel booked through Capital One Travel. The Chase Sapphire Preferred® Card also offers its highest rate of 5x points on travel booked through Chase Travel℠, whereas other travel purchases earn 2x points.

Autograph Journey cardholders also earn a minimum of 3x points on other travel purchases, which could include rental cars, cruises and travel booked through online travel agencies like Expedia and Priceline.

3. The card may grow in value as more transfer partners join

The Autograph Journey Card will earn flexible travel rewards points that transfer to a selection of airline and hotel partners, similar to Amex Membership Rewards points or Chase Ultimate Rewards . While the list of transfer partners is limited, Wells Fargo stated in its initial press release that “more partners will continue to be added throughout the year.”

Points transfers could dramatically change the value proposition of the Autograph Journey, especially if new partners include domestic airlines and popular hotel loyalty programs. 

Wells Fargo point transfers will be available to new cardholders starting on April 4. For now, Wells Fargo transfer partners include the following:

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Districts [ edit ]

Central Moscow districts [ edit ]

Outlying districts [ edit ], understand [ edit ].

Moscow is the financial and political centre of Russia and the countries formerly comprising the Soviet Union. It has a population of around 13 million and an area of 2,511 square kilometres (970 sq mi) after an expansion in 2012. One-tenth of all Russian citizens live in the Moscow metropolitan area. Moscow is the second most populous city in Europe, after Istanbul , and has the most populous metropolitan area in Europe, with some 21 million residents. Moscow is in the UTC+3 time zone; there is no daylight saving time.

Many years since the break up of the Soviet Union, the economy has improved, and the modern era has brought upon a wide variety of construction projects, modern architecture and newer transport systems replacing the derelict ones during Soviet times.

Geography [ edit ]

Moscow is a large metropolis on the Moskva River, which bends its way through the city. The historical center is on the northern bank of the river. The other major waterway is the Yauza River, which flows into the Moskva east of the Kremlin.

Much of Moscow's geography is defined by the 3 'Ring Roads' that circle the city at various distances from the centre, roughly following the outline of the walls that used to surround Moscow. With Red Square and the Kremlin forming the very centre, the innermost ring road is the Boulevard Ring ( Bulvarnoye Koltso ), built in the 1820s where the 16th century walls used to be. It runs from the Christ the Savior Cathedral in south-west central Moscow, to the mouth of the Yauza in south-east central Moscow.

The next ring road, the Garden Ring ( Sadovoe Koltso ), derives its name from the fact that landowners near the road in Tsarist times were obligated to maintain gardens to make the road attractive. In Soviet times, the road was widened, and there are now no gardens there.

The Third Ring Road, completed in 2004, is not much use for tourists but is a heavily used motorway which absorbs a bit of Moscow's traffic. It roughly follows the outline of Kamer-Kollezhsky val , the customs boundary of Moscow in the 18th – early 20th century. The outer edge of Moscow is largely defined by the Moscow Ring Road (widely known by its abbreviation: MKAD-Moskovskaya kolcevaya avto doroga), a motorway which is 108 km (67 mi) long and encircles the entire city (similar to London's M25 and Paris' Périphérique ).

Climate [ edit ]

The climate of Moscow features warm summers and long, cold winters.

Get in [ edit ]

See Russia#Get in for visa requirements to Russia.

By train [ edit ]

Moscow is a railway hub, with connections to all parts of Russia and far into Europe and Asia. Due to its hub status, Moscow's train stations are often crowded; trains are the usual form of intercity transport for most Russians. The stations have a reputation for being unsafe but paradoxically the threat of terrorism has improved things: security gates, policing and surveillance deter the casual thugs and villains. Guard your valuables and yourself as you would in any big city.

All long-distance trains are operated by Russian Railways and its subsidiaries, except for a few international trains with other operators. Tickets can be bought at stations or online . For domestic trains, you can show the ticket officer your online boarding pass; however, international trains require a printed ticket. There are usually ticket counters with English-speaking personnel - they may be marked as such, or the clerk may direct you to another counter if they can't cope with your English. See Russia#By train 2 for more details on travelling in Russia by train.

From Europe [ edit ]

All trains from Europe halted since 2020

Train stations in Moscow [ edit ]

Moscow has 10 train stations, 9 of which are near metro stations close to the center of Moscow. Be sure to note the station from which your train is departing, which will be indicated on the ticket, or online . Three stations ( Leningradsky , Yaroslavsky , and Kazansky ) are on one huge square, informally known as the "Three Stations' Square". A running joke among Moscow taxi drivers since the Soviet times is to be able to pick up a fare from one of them to the other, taking the unwary tourist on an elaborate ride in circles. Be prepared for enormous queues trying to enter or exit the Metro at peak times, as people are getting off or on the commuter trains.

By car [ edit ]

Many entry points to Moscow over the Ring Road and into the city feature rotating roadblocks, where teams of traffic police may stop a vehicle, especially if it is not featuring Moscow plates. You may be stopped and questioned but you'll be allowed to proceed if you have all the proper documents.

Foreign cars, especially expensive cars, might attract unwelcome attention, and there is cumbersome paperwork involved to enter Russia by car.

By boat [ edit ]

There is no scheduled passenger service to Moscow by boat; however, cruise ships do provide service to the Northern River Terminal, on the Moscow Canal near the Khimki Reservoir. The pier is not convenient to the city and it can take over 2 hours to reach the city centre by car.

A system of navigable channels and locks connects the Moskva River with the Volga River, which is further connected to the Baltic Sea , White Sea, the Azov, the Black Sea, and the Caspian Sea. In the Soviet times this allowed the official propaganda to refer to Moscow as "a port on the five seas".

By bicycle [ edit ]

Moscow is the easternmost destination of the EuroVelo cycling routes . Eurovelo Route 2 , the Capitals Route, is a 5,500 km (3,400 mi) route starting in Galway , Ireland , passing through Dublin , London , Berlin , Warsaw and Minsk before terminating in Moscow.

By metro [ edit ]

The Metro is open from 05:30-01:00. Station entrances are closed at 01:00, and at this time the last trains depart from all of the termini stations. After 01:00, many locals will enter the train station using the exits, which are still open. Service on the ring line runs until 01:30, although entrances are closed at 01:00. The down escalators are also shut off at 01:00.

There is signage in the Metro stations in English and the Latin alphabet, but these signs are not everywhere. Each train carriage has a map in Latin script and there is one near the entrance to each station. Note the direction of the train before you alight. It is worth printing a map of the metro system in both Cyrillic and Latin letters to take with you.

All trains in the system have free WiFi onboard, but you will need to have a Russian phone number to get the authorization code to access the WiFi. Some of the older train cars are not climate controlled.

2 or 3 stations may be connected as transfer points but will each have a different name. There are 2 stations called Smolenskaya and 2 stations called Arbatskaya , but the station pairs are not connected to each other despite having the same name. Some of the stations are very deep underground, and transfer times between certain metro lines can take a lot of time. In the city centre, it can save time to go directly to the above-ground entrance of the line you want to take rather than to enter at a connecting station and transfer underground. On the escalators, stand on the right and walk on the left except for peak hours, when standing on the left side is also allowed.

Some of the train stations include beautiful architecture and it is worth taking a guided tour of the metro system. The most interesting stations in terms of decor are Komsomolskaya (ring line), Novoslobodskaya (ring line), Kievskaya (ring line), Kropotkinskaya (Line #1 - red), Kievskaya (Line #3 - dark blue), Arbatskaya (Line #3 - dark blue), Ploschad' Revolyutsii (Line #3 - dark blue), Mayakovskaya (Line #2 - dark green). Also look at the architecture of the ground entrance building of Arbatskaya (Line #4 - light blue) and Krasnye Vorota (Line #1 - red). History buffs may appreciate that Metro Line #1 (red) has the oldest stations, opened in 1935.

The Vorobyovy Gory Metro Station on Line #1 (red) is unique in that it is on a bridge crossing the Moscow River. This bridge also carries auto traffic road on another level. There is a beautiful view through the transparent sides of the station. A great observing point around Moscow is located nearby on Vorobyovy hills, next to the main building of Lomonosov Moscow State University.

There are a couple of unique trains operating through the system and you will be lucky if you get to ride them. Aquarelle (Watercolor) is a train that includes an art gallery. The train operates daily on Line #3 (dark blue). The Sokolniki Retro Train is a train modeled after the original 1930s trains and it occasionally is placed into service, usually around a major anniversary of the metro system.

The metro is relatively safe, although pickpockets are a problem, as they are in any environment where a lot of people are pressed together. Opportunistic petty crime, such as snatching someone's mobile phone and jumping out just as the doors are closing, is also commonplace. Take the usual precautions at night when gangs of inebriated teenagers may look for an excuse to beat someone up. There is no train guard or conductor, so the first car near the driver may be the safest. Every car is equipped with an intercom to the driver's cabin; they are beige boxes with a grill and a black button near doors, and mostly work, unless visibly vandalized.

By tram [ edit ]

There are several tram routes, although trams are not common in the city centre.

By monorail [ edit ]

Moscow Monorail is a 4.7 km (2.9 mi) monorail line with 6 stations. It is slower, less frequent, and has shorter operating hours when compared with the metro (every 30 min, 08:00-20:00). However, the view is picturesque. It is useful to get to the Ostankino Tower, or to get to the VDNKh exhibition centre from Metro Line #9 (silver). Interchanges between Moscow Metro and Monorail is free, no additional fee will be charged.

By hop-on-hop-off bus [ edit ]

The hop-on-hop-off bus is a convenient way for tourists to see the major sights quickly and efficiently. The buses feature English-speaking guides to answer any questions. A 1 day pass costs $24 for adults and $15 for children.

See [ edit ]

Do [ edit ].

Moscow has many attractions, but many of them are not friendly to a non-Russian-speaker. English-language newspapers like The Moscow Times , Element [dead link] , Moscow News and others can help to navigate towards English-language friendly attractions and services.

Circuses [ edit ]

Theatres [ edit ].

• Bolshoi Theatre , one of the oldest and best known ballet and opera companies in the world.

Learn [ edit ]

Moscow remains the educational center of Russia and the former USSR. There are 222 institutes of higher education, including 60 state universities & 90 colleges. Some of these offer a wide-spectrum of programs, but most are centered around a specific field. This is a hold-over from the days of the USSR, when Sovietwide there were only a handful of wide-spectrum "universities" and a large number of narrow-specialization "institutes" (mostly in Moscow & St.Petersburg). Moscow offers some of the best business/management, science, & arts schools in the world. Moscow is also a popular destination for foreign students to learn Russian.

Work [ edit ]

You will need a work visa which is not an easy process. The visa needs to be arranged well in advance of traveling. It is possible to work in Moscow, you just need to find a good company to support you. The main obstacle for many foreigners will be a mandatory Russian language exam required to obtain a work permit.

Shopping malls [ edit ]

Large shopping malls are common near metro stations.

Tipping [ edit ]

For information on tipping in restaurants, see Russia#Eat .

Ethnic food [ edit ]

Authentic ethnic food from countries of the nearby Caucasus ( Azerbaijan , Georgia , Armenia ) is common in Moscow. Japanese food, including sushi, rolls, tempura, and steakhouses are very popular in Moscow. Other Asian cuisines including Vietnamese, Thai, and Chinese are becoming increasingly more common.

Budget [ edit ]

Street food [ edit ].

Free-standing kiosks serving sausages, meat pies, or kebobs are plentiful, although the origins of the meat served is questionable and the food has been known to occasionally make people sick.

Muscovites are also fond of their ice cream, consumed in any weather, even in the dead of winter, cheap and usually of superior quality; kiosks can be found all over the center and near all Metro stations.

Foodcourts 2.0 [ edit ]

This term is used in articles by local food critics: since 2016, several special food courts were opened with independent and small food chains, for those people who get bored of McDonald's-like food. They offer a wider choice of cuisines.

Clubs [ edit ]

Nightlife in Moscow is bustling, intense and exciting. It starts quite late; it's common for the headliners to start at 02:00-02:00. Most noticeable are areas near Solyanka street and Krasniy Oktyabr' place. At summer time a lot of clubs opening open-air terraces called "verandas". Most of clubs in Moscow are very picky of who they let in, so make sure you have a positive attitude and dress up if you are going to a fancy club.

Gazgolder [dead link] (not far from Kremlin) is among the best.

Cafes [ edit ]

Moscow has several café chains with great coffee including Coffeemania and Coffee Bean [dead link] . Moscow also has a good selection of tea saloons. High-quality infusion teas such as Newby, are widely available in cafes, both in packets and loose.

Asking to add boiling water to the tea you ordered earlier is a practice that some cafes don't welcome, but normally it's acceptable.

Sleep [ edit ]

Stay safe [ edit ].

Moscow enjoys a relatively low crime rate.

Drunk people are the most likely sources of problems. In the past years, lots of policemen were corrupt, and it was best to avoid them. Nowadays Moscow has a Tourist Police force, whose officers are able to speak foreign languages and help tourists. Police officers are equipped with body-cameras.

It is preferable to avoid some parts of the outer districts of Moscow, especially in the south. Some of those areas are notorious for gopniks (drunkards notorious for muggings and starting fights with strangers, and will do so seemingly unprovoked), who normally hang out in sparse residential areas and in industrial zones. The same problems can be witnessed in the surrounding regions and in other Russian cities as well.

While traveling in Moscow, as in the rest of Russia, you should always have your passport with you. If you look non-white, your papers may get checked more often than otherwise. The police may demand to see your papers to check if you have been registered within 7 business days of your arrival into Moscow. Always remember that if you stay in a hotel then you are automatically registered and will be handed a confirmation paper at a time of check-in, so don't worry in this case. The police are usually looking for migrants from Central Asia and unless you fit this profile, you are unlikely to be questioned.

Women should take caution walking alone late at night since they may receive unwanted attention from drunk men. Women should also stay clear of large companies of men in front of bars, restaurants, etc. It is best to walk with a friend if possible.

Streets can become very slippery in winter. Wear shoes or, even better, boots with decent grip to prevent twisted ankles. Ice patches can be hard to spot. A waterproof raincoat is also sensible.

Traffic is poorly handled, and vehicle accident rates are very high.

If you need help with translation, ask students or pupils: younger people are more likely to be able to help you than the older generations.

Connect [ edit ]

For information on using telephones and buying SIM cards in Russia, see Russia#Connect .

Mobile Internet is quite affordable in Russia, but you have to buy Russian SIM-card first.

Wireless Internet [ edit ]

Moscow Metro has Wi-Fi in all trains. It is ad-supported.

Mosgortrans has Wi-Fi spots on every bus, trolleybus and tram. Also sometimes you can find Wi-Fi spot on a public transport stop.

Beeline Wi-Fi [dead link] operates the largest network of both paid and free Wi-Fi access points. If there is a charge, you can pay online via credit card.

There is a large network of free Wi-Fi hotspots in the city centre; check your device in the middle of a busy area and you may find one.

Many cafes and restaurants offer Wi-Fi - ask for password. Most bookstores offer free Wi-Fi, including "Dom Knigi" on New Arbat Street or "Respublika" bookstore on Tverskaya near Mayakovskaya Metro Station.

Some establishments that offer free Wi-Fi may require you to verify an authorization code sent to a Russian phone number before gaining access, but for the most part, foreign numbers also work as of 2016.

Cope [ edit ]

Embassies [ edit ].

Moscow is one of the global diplomatic capitals, competing with Berlin , Brussels , Beijing , Paris , London , Tokyo and Washington D.C. . Most of the world's countries have their embassies in the city.

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The Picture Show

Photos: uae sees its heaviest rains in 75 years.

Aya Batrawy

Atypically heavy rains in the United Arab Emirates on Monday and Tuesday caused flooding, flight cancellations and school closures. Vehicles were abandoned on highways like this one in Dubai. Francois Nel/Getty Images hide caption

Atypically heavy rains in the United Arab Emirates on Monday and Tuesday caused flooding, flight cancellations and school closures. Vehicles were abandoned on highways like this one in Dubai.

DUBAI — Schools and businesses have been closed across the United Arab Emirates after the country experienced about year's worth of rain in one day.

The flooding also disrupted travel at Dubai International Airport, which is the world's busiest for international travel.

Climate talks end on a first-ever call for the world to move away from fossil fuels

Videos posted online showed residents sweeping rainwater out of their homes and luxury cars stranded in Dubai's flooded streets, after a storm unleashed the heaviest rainfall ever recorded in the country since the start of data collection 75 years ago. That was well before the country was founded.

Dubai's high-end stores weren't spared either, as rainwater gushed through the ceilings of shopping malls. At Dubai's main airport, the runway flooded and flagship carrier Emirates suspended all departing flights on Wednesday. The local Gulf News reported more than 1,200 flights were canceled due to Tuesday's storms. The airport is expected to return to fully operational by Friday.

View this post on Instagram A post shared by NPR (@npr)

The city, known for its year-round sunny weather and beaches, saw sunshine later in the week, but schools remained remote due to road closures.

Despite some damage to cars, homes and roads, the UAE's state news agency says the rainfall boosts the country's groundwater reserves.

Rainfall in nearby Oman is blamed for more than 20 deaths this week, including 10 children swept away in a car on their way home from school Monday, according to state-owned media there.

A flooded parking lot in Dubai on Thursday. Francois Nel/Getty Images hide caption

Passengers queue at a flight connection desk at the Dubai International Airport on Wednesday. Dubai's main airport diverted scores of incoming flights on Tuesday as heavy rains lashed the United Arab Emirates, causing widespread flooding around the country. AFP/Getty Images hide caption

Cars drive in a flooded street following heavy rains in Dubai on Wednesday. Torrential rain caused floods across the United Arab Emirates, Bahrain and Oman. Giuseppe Cacace/AFP via Getty Images hide caption

A man walks along a road barrier on Dubai's Sheikh Zayed Road amid floodwater caused by heavy rain, Thursday. Christopher Pike/AP hide caption

A tanker truck sits abandoned in floodwater in Dubai, United Arab Emirates, Thursday. The United Arab Emirates attempted to dry out Thursday from the heaviest rain the desert nation has ever recorded, a deluge that flooded out Dubai International Airport and disrupted flights through the world's busiest airfield for international travel. Jon Gambrell/AP hide caption

People wait for transportation on Sheikh Zayed Road in Dubai on Thursday. Christopher Pike/AP hide caption

Vehicles sit abandoned in floodwater covering a major road in Dubai on Wednesday. Jon Gambrell/AP hide caption

• heaviest rainfall
• united arab emirates

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PAY & TRANSFER FAQs

Get answers to the most common questions about wire transfers.

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Am I eligible to send and receive a wire transfer?

You may send and receive wire transfers for all checking accounts except for Chase Secure Checking and Chase First Checking.

How much money can I send through an online wire?

The maximum wire amount depends on the available funds in your account and any limits established by the bank. After enrolling in wire transfers, you'll see your daily transfer limit, before being prompted to add a recipient.

How can I check the status of my wire?

To check the status of a wire you sent, sign in, then follow the next steps.

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Please call us at 1-800-935-9935 if you don't see your wire. Business banking customers, please visit Chase for Business . 

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Domestic: For same-day wires, you don't have the option to cancel. For future-dated wires, you have until 11 :59 PM ET the day before the send date. 

International: If you send a wire transfer from your personal account, you have 30 minutes after you authorize the wire to cancel it. To cancel a wire transfer, look for it in your Wire activity and choose "Cancel" in the Action column. You'll only see "Cancel" next to a wire if you're able to cancel it. 

Note: Recovery of your money is very unlikely if you send money by mistake or due to a scam. Once you send a wire, you can't cancel it. 

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A wire can be returned for several reasons:

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Your wire may be returned with a lesser amount for several reasons:

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If your wire was returned, call us at 1-800-935-9935 to find out why. We accept operator relay calls.

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You can go to your Wire activity and see if canceling the wire is an option in the action column. Otherwise, call us at 1-800-935-9935. We accept operator relay calls.

I believe I was scammed when I sent a wire transfer. What can I do?

If you suspect fraud or a scam, call us at 1-800-935-9935 immediately to file a claim. We accept operator relay calls.

Where can I send money and what currencies can I send?

You can send money to more than 90 countries and more than 40 different currencies. Federal regulations place some restrictions on where you can send a wire. Currency options are specific to the country to which money is being wired. 

To see your options, sign in and enroll in wires. Then, use our foreign exchange calculator to explore country and currency options. 

What is a guaranteed exchange rate?

For foreign exchange wires, an exchange rate will be shown in the send flow prior to authorizing your wire and will be guaranteed for 30 minutes. There will be a counter within the wire summary telling you how long you have until your rate expires and a new rate is locked in for another 30 minutes. We apply our exchange rate once you submit your transaction.

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An IBAN (International Bank Account Number) identifies specific bank accounts at international banks. We don't use an IBAN. When someone outside the U.S. wires money, give them your account number and our SWIFT code (CHASUS33). 

How do I receive a wire?

To receive a domestic wire transfer, give the sender your account and Chase's routing number (021000021 ). To receive an international wire transfer, give the sender our bank identification code (BIC) or SWIFT (CHASUS33) and your account number. 

How long does it take to receive a wire transfer?

If you're expecting an incoming wire transfer, it can take 24 hours to reflect in your account after it gets to Chase. If you don't see your incoming wire transfer, reach out to the sender to confirm that it was sent, then call us at 1-800-935-9935.

Avoid wire scams. Learn to spot scammers in action.

Enroll in wire transfers then send money from the Chase Mobile ® app

If you don't have the app, scan this code

Need the help of a banker to send a wire transfer?

We're happy to help. Schedule a meeting at a branch today. Bring your photo ID and mobile phone. Sending a wire in branch or with the help of a banker may have a higher fee.

Other ways to pay & transfer

Use Zelle ® , pay bills online , deposit checks using your phone and more.