travel operations resume

Travel Operations Manager Resume Sample

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Work Experience

• Strategic and creative thinker who challenges the status quo of corporate and entertainment travel programs to ensure Netflix's program delivers continuous innovation and a superior traveler experience
• Manage follow the sun travel experience and operations for each of Netflix’s travel verticals, Corporate, Production and Publicity, and by region Americas, EMEA and APAC. This includes but is not limited to staffing, daily/weekly status calls, online booking tools, process improvements, technology and mobile apps to support experience and operations
• Ensure travel program optimization including identifying the best portfolio fit, identify overlaps and gaps, compliance, performance against goals, savings analysis, opportunities, risks and traveler engagement in collaboration with Travel Services Group
• Hire, train, manage and mentor Netflix travel agent team including global scheduling
• Developing and managing travel agent training program in close collaboration with production, publicity and recruiting teams
• Develop and manage customer service requirements and SLAs with each travel vertical and region. Act as point of contact for collecting feedback and satisfaction for travelers and implementing findings
• Serve as a subject matter expert for production, special events, premieres and group travel arrangements
• Closely collaborate with Publicity and Production teams and the Strategic Sourcing & Procurement Manager on management and bookings of large group contracts for productions, special events, premieres, etc
• Key partner with Aviation team to ensure jets and charter usage is optimized and manage bookings process
• Partner with Operations Analysts and Finance on travel billing, BTA and V-Pay cards, direct billing, bill back, etc. to ensure seamless traveler interface and appropriate account coding
• Work in close collaboration with Operations Analysts, Finance and FP&A global consolidated reporting, savings analysis, data integrations and ad hoc requests
• Manage total cost of ownership for Travel Operations
• Responsible for training and communication of travel program initiatives in close collaboration with Strategic Sourcing & Procurement Manager
• Manage traveler safety program with Risk Management, Security and Talent teams
• Manages “Managed Travel Program" for all company employees
• Ensures cost-effective domestic and international travel itineraries, lodgings, and car rentals
• Negotiates and interacts with vendors in the car, hotel and air industry
• Communicates pertinent information to employees and researches outstanding issues
• Ensures the accurate compilation, analysis and reporting of travel data
• Responsible for adherence to cost control and effectiveness in respective business unit
• Manages company employees and is responsible for coordinating activities with on-site contractors or outsourced resources providing travel services
• Maintains a high level of morale within the travel group and, when possible, all Travel Department employees in order to increase employee retention, encourage excellent customer service, and enrich the quality and quantity of corporate and commercial travel counselors
• Handles the financial report from Travel and Transport
• Develops, modifies, and executes company travel policies and procedures, including SOP (Standard Operating Procedures) and other policies for the department

Professional Skills

• Good communicational and written skills
• Good management, time management and personal skills
• Experienced (7+ years) in working with high volume, high touch travel
• Experienced (5+ years) in working in a Travel Agency
• Experienced (7+ years) in working with high volume entertainment/production travel
• Resolve issues and escalations efficiently and effectively
• Partner effectively with AMS TMC program manager

How to write Travel Operations Manager Resume

Travel Operations Manager role is responsible for events, travel, reporting, security, recruiting, procurement, training, credit, finance, transportation. To write great resume for travel operations manager job, your resume must include:

• Your contact information
• Work experience
• Skill listing

Contact Information For Travel Operations Manager Resume

The section contact information is important in your travel operations manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

• First and last name
• Telephone number

Work Experience in Your Travel Operations Manager Resume

The section work experience is an essential part of your travel operations manager resume. It’s the one thing the recruiter really cares about and pays the most attention to. This section, however, is not just a list of your previous travel operations manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular travel operations manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Travel Operations Manager resume experience can include:

• Compliance:Monitor, track and report compliance of Company policies, provide information on opportunities for cost savings to internal clients, implement regional processes, routines and metrics to improve traveler compliance and utilization of the Company’s Global Travel Program
• Overseeing the travel related operations and services to the clients before and during their travel
• Handling travel-related complaints and feedback from the customers and taking appropriate steps to rectify and improve them
• Assisting travelers with technical support for online booking tools, travel profile and agency portal issues
• Negotiating with hotels and airlines to assisting with group bookings and corporate credit card guarantees
• Managing the annual hotel sourcing process

Education on a Travel Operations Manager Resume

Make sure to make education a priority on your travel operations manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your travel operations manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

• School you graduated from
• Major/ minor
• Year of graduation
• Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Travel Operations Manager Resume

When listing skills on your travel operations manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical travel operations manager skills:

• Solid business ethics and integrity
• Providing all forms of travel trips and advises to the clients and deputing persons to assist them during their travel
• Providing their expertise and ideas for designing itineraries and pamphlets, and executing various new travel packages
• Coordinating and working along with the employees in providing customer-oriented services to the clients to meet their all travel needs
• Sourcing and managing hotel group blocks to avoid attrition penalties, for events like New Employee Onboarding
• Working knowledge and understanding of corporate travel programs

List of Typical Experience For a Travel Operations Manager Resume

Experience for travel & expense finance operations manager resume.

• Monitoring KPI’s in cooperation with QM to ensure team delivers the required services and quality
• Build, hire and manage Americas Production Travel Service Representatives
• Manage and identify travel tools, technology and innovation needs for Production travel teams
• Closely collaborate with Studio Operations and Finance teams to facilitate selection and management of production vendors and management of data
• Knowledge of established production hubs (domestic and international) and the various tax incentive nuances per location
• Aware that the world of production is not a 9-5 job

Experience For Americas Travel & Expense Operations Manager Resume

• Build, hire and manage EMEA Travel Agents team
• Manage and identify travel tools, technology and innovation needs for the different teams
• Travel within Europe (and occasionally in the US) as required
• Build, hire and manage APAC Travel Agents team
• Travel within APAC (and occasionally in the US) as required

List of Typical Skills For a Travel Operations Manager Resume

Skills for travel & expense finance operations manager resume.

• Developing monthly executive reporting packages
• Maintaining policy documentation and ensuring traveler compliance to such policy
• Developing and maintaining service levels with internal and external customers
• Becoming the expert on Talent Recruiting travel and help manage resources through seasonality
• Becoming the expert on Publicity/Press Junket dates, locations, upcoming events and shows and help manage resources through seasonality
• Sourcing and managing hotel group blocks to avoid attrition penalties

Skills For Americas Travel & Expense Operations Manager Resume

• Sourcing and managing hotel group contracts and blocks to avoid attrition penalties
• Achieving the business goal of the company
• Managing technical global program requirements
• Sourcing for hotel, extended stay providers, ground transportation providers
• Providing onsite event support and coordination, when needed
• Becoming the expert on production dates, locations and help manage resources through seasonality
• Providing onsite production support and coordination, when needed
• Staff scheduling, training, mentoring and support

Skills For Travel & Events Operations Manager Resume

• Travel Agents staff scheduling, training, mentoring and support
• Travel agent staff scheduling, training, mentoring and support
• Perform training and answer questions about the Corporate Online Booking Tool
• Be very familiar with the Corporate Online Booking Tool and perform training and answer questions as necessary
• Creation and maintaining of hotel rooming lists

Skills For Travel Operations Manager for Eurasia & Africa Resume

• Assist with billing, reconciliations, direct billing
• Comfortable working in a high-volume ever-changing environment
• Creation and management of ground transportation providers including car service, meet and greet and managing flow
• Able to apply business and management principles involved coordinating people and resources
• The opportunity to implement, manage and shape how travel is being done at the world’s largest beverage company
• Recommend key process improvements leveraging fact based analysis
• Drive cost saving opportunities where feasible
• Develop, implement and manage Extended Business Traveler program including passport, Visa, extended stay services

Skills For Eurasia Africa Travel Operations Manager Resume

• Assist regional teams as necessary while regional managers are being recruited and hired
• Knowledgeable in the nuances of working with high profile travelers in a thoughtful, solution-oriented manner
• Knowledgeable in the nuances of working with talent and reps in a thoughtful, solution-oriented manner
• Manage production agency and vendor relationships, including QBRs
• Assist with vendor selection and management and be the “boots on the ground” for sourcing efforts
• Interest in tourism and travel sector

Skills For Travel Operations Manager Resume

• This is a key role to ensure the business drives optimized performance and value from our suppliers and within our travel contracts
• Extensive knowledge of travel industry
• Build, hire and manage Corporate Travel Specialists team
• Occasionally book flights, ground transportation and hotels
• Manage day-to-day operational requirements
• Provide global leadership on various projects, programs and initiatives
• Establish and manage productive business relationships with select suppliers, stakeholders, team members, and colleagues
• Identify impactful areas of opportunity proactively
• Utilize various survey results to develop focused action plans
• Continuously benchmark Oracle’s performance against industry peers
• Continue to build upon and ensure a best in class global travel program, with an emphasis on North America
• Work independently with minimal management oversight
• Able to drive change management
• Led and participated in global virtual teams
• Process and tool oriented
• Flexible work schedule due to global time zone realities
• Management and coordination of airline point programs and corporate credit card programs
• Build, hire and manage Americas Corporate Travel Specialists team
• Collaborate with regional counterparts to ensure seamless global service for employees, candidates and extended business travelers
• Collaborate with other travel verticals and regions for the use of common vendors
• Manage global hotel RFP, partner with other regional travel teams, publicity and production travel teams
• Manage vendor relationships, conduct QBRs, promotional programs and other responsibilities as required
• Share and collaborate best in class methods and tools with other regional counterparts and travel teams
• Closely collaborate and partner with recruiting, mobility, employee service, benefits, workplace services, safety and security teams on cross functional travel initiatives
• Travel within the Americas as required
• Thorough, completes tasks and follows up
• Confident and able to express ideas thoughtfully and with passion
• Able to anticipate potential problems and knows when to ask for help
• Aware that the world of travel is not a 9-5 job
• Able to manage multiple tasks simultaneously under deadlines and pressure
• Able to receive and give feedback
• Build, hire and manage Americas Publicity Travel Agents
• Manage and identify travel tools, technology and innovation needs for Americas Publicity teams
• Organized, organized, organized -- i.e. there’s a label on your label maker -- and meticulous about the details. Every single one of them
• Aware that the world of publicity is not a 9-5 job

Related to Travel Operations Manager Resume Samples

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• • Developed and executed more than 30 high-end travel programs annually, tailoring experiences to client needs and consistently receiving 95% positive feedback.
• • Managed rooming lists and participant details for groups of up to 200, securing optimal accommodations and logistics arrangements.
• • Negotiated contracts with over 50 suppliers per year, obtaining favorable terms and amenities, leading to a 20% increase in customer loyalty.
• • Implemented strategic improvements to the booking process, increasing efficiency by 25% which enhanced customer satisfaction rates.
• • Led a team of 5 travel associates, fostering a collaborative environment and enhancing team productivity by 30%.
• • Oversaw a budget of $5M, ensuring all financial obligations were met and exceeded revenue targets by 15% for three consecutive years.
• • Spearheaded the design and launch of 20 unique travel packages tailored to various market segments, increasing sales by 40% within the first year.
• • Collaborated with cross-functional teams to deliver seamless travel experiences, reducing customer grievances by 60%.
• • Coordinated the implementation of a client feedback system, leading to a 35% improvement in service quality.
• • Secured partnerships with key industry suppliers, enhancing the value offering and resulting in a 25% growth in customer retention.
• • Managed program financials, achieving a 10% reduction in expenses through strategic vendor negotiations and budget control.
• • Identified and captured new client opportunities, increasing group sales by 50% within the first two years.
• • Collaborated with suppliers to create exclusive travel experiences, enhancing client satisfaction and repeat business.
• • Assisted in the development of pricing models for group packages, contributing to a 15% increase in profitability.
• • Managed complex itineraries for groups ranging from 10 to 50 travelers, ensuring a smooth and memorable travel experience.

5 Travel Manager Resume Examples & Guide for 2024

Your travel manager resume ought to display a robust understanding of travel logistics and itinerary planning. Demonstrate your proficiency in negotiating with vendors and suppliers to underscore your skill in cost management. Highlight your experience with travel management software and tools to show your technological adeptness. Ensure to include your ability to handle emergency situations, reflecting your adaptability and problem-solving skills.

Resume Guide

Resume Format Tips

Resume Experience

Skills on Resume

Education & Certifications

Resume Summary Tips

Additional Resume Sections

Key Takeaways

As a travel manager, articulating the breadth of your logistical coordination skills and industry-specific knowledge in a resume can be quite challenging. Our guide provides targeted advice on how to harness the power of action verbs and metrics to vividly showcase your expertise and stand out to potential employers.

• Incorporate travel manager job advert keywords into key sections of your resume, such as the summary, header, and experience sections;
• Quantify your experience using achievements, certificates, and more in various travel manager resume sections;
• Apply practical insights from real-life travel manager resume examples to enhance your own profile;
• Choose the most effective travel manager resume format to succeed in any evaluation process.
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The importance of format and layout in your travel manager resume

Achieve this balance by:

• Listing your experience, beginning with the most recent and relevant , in reverse chronological order;
• Ensuring your header contains essential information, such as contact details , a headline, and a portfolio link. Include a professional photo in the travel manager resume header if you have one;
• Including only the most important and relevant resume sections to showcase your expertise and stand out from other candidates;
• Editing your travel manager resume to be no longer than two pages if you have extensive relevant experience. Use your limited resume space judiciously.

Also, remember that your travel manager resume might initially be scanned by an Applicant Tracker System (ATS).

When it comes to ATS:

• Opt for simple and legible fonts like Raleway, Rubik, Lato, etc., making your experience easy for the ATS to scan;
• Use serif and sans-serif fonts, both of which are ATS-friendly;
• Avoid overused options like Arial and Times New Roman, which, while suitable, may lack personality.

Contrary to a common myth, our recent study shows that the ATS can effectively process both one-column and two-column resumes. Learn more about this in the ATS myths guide .

Finally, when submitting your travel manager resume, always export it as a PDF to ensure all information remains intact, making the document easier to print, read, and scan.

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Bold the names of educational institutions and certifying bodies for emphasis.

The key to your travel manager job-winning resume - present your expertise with these sections:

• A header to make your resume more scannable
• Snapshot of who you are as a professional with your resume soft skills, achievements, and summary or objective
• Job advert keywords in the skills section of your resume
• Resume experience quantifying your past job successes with metrics
• A relevant education, certification, and technical sills section to provide background to your technological/software capabilities

What recruiters want to see on your resume:

• Proven experience in travel logistics management and coordination.
• Strong negotiation skills with travel-related vendors for cost-saving opportunities.
• Experience with travel management systems and software.
• Demonstrated ability to create and manage travel policies and compliance.
• Excellent organizational skills and experience in handling multiple trip schedules simultaneously.

Creating your travel manager resume experience to catch recruiters' attention

Remember that for the travel manager role, hiring managers are looking to see how your expertise aligns with their requirements. Here's where your resume experience section can help out. Make sure you:

• Include mainly roles that are relevant to the travel manager job you're applying for;
• Don't go too far back in your experience - recruiters will only care what you did a decade ago if it's really important for the travel manager role;
• Each bullet you include should say what you did, followed by the skills you used and the actual end result of your efforts;
• Quantify each of your achievements with numbers and possibly the overall effect it had on the organization;
• Highlight transferrable skills - or personal skills you've attained thanks to past jobs - that could be applicable within your potential workplace. This would showcase your unique value as a professional.

Formatting the experience section of your resume doesn't have to be an over-the-top deep dive into your whole career. Follow the travel manager resume examples below to see how industry-leading professionals are presenting their experience:

• Directed a team of 8 travel coordinators to ensure compliance with corporate travel policies, reducing travel expenses by 15% annually.
• Implemented a new online travel booking system which increased booking efficiency by 30% and improved traveler satisfaction.
• Negotiated with vendors to secure exclusive deals, which saved the company over $200,000 in travel costs over a three-year period.
• Streamlined the travel authorization process reducing processing time by 25%, while managing a budget of $5M for corporate travel.
• Collaborated with IT to develop a custom travel analytics tool that improved reporting capabilities, enhancing strategic decision-making.
• Led the initiative to transition to environmentally friendly travel options, cutting the company's carbon emissions from travel by 18%.
• Oversaw the consolidation of travel services across international branches which resulted in an annual savings of 20% on travel spend.
• Managed crisis response for 100+ travelers during a global event, ensuring safe repatriation and minimal disruption to company operations.
• Implemented a traveler safety program that reduced travel-related incidents by 35% and strengthened company’s duty of care.
• Democratized global travel data analysis leading to a 22% reduction in average ticket prices through better vendor negotiations.
• Managed the rollout of a global travel policy across 50 countries, ensuring local compliance while maintaining corporate standards.
• Pioneered a cross-functional team to revamp the employee travel experience, resulting in a 40% increase in internal travel service satisfaction scores.
• Oversaw an annual travel budget of $10M and reduced overall travel costs by 20% through strategic supplier partnerships.
• Introduced an advanced predictive analytics tool to forecast travel trends, optimizing budget allocation and reducing last-minute booking fees by 30%.
• Executed a company-wide sustainable travel initiative, which increased the use of public transportation and shared services by employees by over 50%.
• Developed and led a company-wide training program on travel policy adherence, resulting in a compliance increase from 70% to 95%.
• Fostered relationships with airline and hotel partners to introduce a loyalty program that saved employees approximately $150,000 in a year.
• Launched a centralized travel management platform that managed over 5,000 annual corporate trips, enhancing traveler productivity and satisfaction.
• Redesigned the corporate travel policy in line with industry best practices, resulting in a 15% increase in policy adherence by travelers.
• Coordinated with the finance department to improve expense reporting accuracy by 40%, enabling more precise budget forecasting.
• Initiated a partnership with a tech start-up to integrate AI-based chatbots for travel assistance, reducing average traveler query response time by 50%.
• Strategically led a global team to manage travel for 20,000+ employees, successfully negotiating contracts that led to a yearly savings of $8M.
• Drove the adoption of a centralized travel management system across all continents, improving travel process efficiencies by 40%.
• Curated personalized travel experiences for C-suite executives, receiving a 98% satisfaction rating for bespoke itinerary planning.

Quantifying impact on your resume

• Include the percentage by which you reduced travel expenses through effective negotiation and management of travel budgets.
• List the number of corporate travel accounts you have successfully managed and optimized.
• Specify the amount of time saved by implementing efficient travel booking systems and processes.
• Detail the volume of annual travel bookings you oversee to demonstrate your capacity for handling large-scale operations.
• Mention the percentage increase in employee satisfaction with travel arrangements due to your management strategies.
• Quantify the number of countries or destinations for which you've developed travel policies or guidance.
• Highlight the number of travel vendors and partnerships you have established and maintained to show your networking skills.
• Indicate the amount of money saved through your strategic planning and reallocation of travel resources.

Action verbs for your travel manager resume

No experience, no problem: writing your travel manager resume

You're quite set on the travel manager role of your dreams and think your application may add further value to your potential employers. Yet, you have no work experience . Here's how you can curate your resume to substitute your lack of experience:

• Don't list every single role you've had so far, but focus on ones that would align with the job you're applying for
• Include any valid experience in the field - whether it's at research or intern level
• Highlight the soft skills you'd bring about - those personality traits that have an added value to your application
• Focus on your education and certifications, if they make sense for the role.

Recommended reads:

• How to Put Cum Laude on Your Resume
• Perfecting the Education Section on Your Resume

If the certificate you've obtained is especially vital for the industry or company, include it as part of your name within the resume headline.

Key hard skills and soft skills for your travel manager resume

At the top of any recruiter travel manager checklist, you'd discover a list of technical competencies, balanced with personal skills.

Hard or technical skills are your opportunity to show how you meet the essential responsibilities of the role. The ability to use a particular job-crucial technology or software would also hint to recruiters whether you'd need a prolonged period of on-the-job training - or you'd fit right in the job.

But to land your dream role, you'd also need to demonstrate a variety of soft or people resume skills . Employers care about soft skills as they show how each candidate would fit into the team and company culture.

Both types of skills are specific and to best curate them on your resume, you'd need to:

• Create a skill section within which you showcase your hard and soft skills and present how they help you succeed.
• List specific examples of projects, tasks, or competitions, within which your skill set has assisted your results.
• Soft skills are harder to measure, so think about situations in which they've helped you thrive. Describe those situations concisely, focusing on how the outcome has helped you grow as a professional.
• Metrics of success - like positive ROI or optimized workplace processes - are the best way to prove your technical and people skills.

Take a look at some of travel manager industry leaders' favorite hard skills and soft skills, as listed on their resumes.

Top skills for your travel manager resume:

Travel Planning and Coordination

Budget Management

Contract Negotiation

Vendor Relations

Travel Policy Development

Travel Risk Management

Revenue Management

Global Distribution Systems (GDS) Knowledge

Data Analysis and Reporting

Travel Industry Knowledge

Communication

Problem Solving

Adaptability

Negotiation

Decision Making

Organizational

Time Management

Attention to Detail

Customer Service Orientation

Mention specific courses or projects that are pertinent to the job you're applying for.

Showcase academic background with education and certifications' sections

Listing your education and certifications should be a rudimentary part of your resume writing.

Including your relevant academic background - in the form of your higher education degree and niche-specific certificates - will prove knowledge of the industry.

For your education section:

• Start by including your degree, followed by start and graduation dates, as well as the institution;
• You could include relevant coursework, major/minor , or GPA, only if your've just graduated from college or if this information would further support your application;
• If you have an "ongoing" degree, you can still list it in case you think your diploma can impress recruiters or it's required;

Follow a similar logic for your certifications section by listing the institution, alongside dates you've obtained the certificate. For some of the most recent and relevant industry certificates , check out the next part of our guide:

The top 5 certifications for your travel manager resume:

• Global Travel Professional (GTP) - Global Business Travel Association (GBTA)
• Certified Travel Counselor (CTC) - The Travel Institute
• Travel and Tourism Professional (TTP) - International Air Transport Association (IATA)
• Certified Corporate Travel Executive (CCTE) - National Business Travel Association (NBTA)
• Certified Government Travel Professional (CGTP) - Government Travel and Meetings Association (GTMA)

If you happen to have plenty of certificates, select the ones that are most applicable and sought-after across the industry. Organize them by relevance to the role you're applying for.

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Adding a summary or objective to your travel manager resume

One of the most crucial elements of your professional presentation is your resume's top one-third. This most often includes:

• Either a resume summary - your career highlights at a glance. Select the summary if you have plenty of relevant experience (and achievements), you'd like recruiters to remember about your application.
• Or, a resume objective - to showcase your determination for growth. The perfect choice for candidates with less experience, who are looking to grow their career in the field.

If you want to go above and beyond with your travel manager resume summary or resume objective, make sure to answer precisely why recruiters need to hire you. What is the additional value you'd provide to the company or organization? Now here are examples from real-life travel manager professionals, whose resumes have helped them land their dream jobs:

Resume summaries for a travel manager job

• With over 8 years of extensive experience in corporate travel management at a multinational firm, I bring a deep understanding of complex travel coordination and cost-saving strategies. I successfully implemented a company-wide travel policy that resulted in a 20% reduction in travel expenses without compromising quality or employee satisfaction.
• Having orchestrated seamless travel experiences for C-level executives for 10 years, my expertise lies in crafting tailor-made itineraries and negotiating with vendors for optimal rates. My proudest achievement was revamping the travel logistics system, improving efficiency by 30% and earning an internal Excellence in Service award.
• As a project manager with 5 years of experience in high-pressure consultancy contexts, I aim to transition into travel management, applying my robust planning skills and excellence in stakeholder communication to ensure efficient and well-organized travel arrangements that cater to diverse client needs.
• Coming from a 7-year career in event coordination, I seek to leverage my expertise in venue sourcing, logistical planning, and vendor negotiations to excel in travel management. My ability to oversee large-scale events while managing budgets and timelines has equipped me with transferable skills ideal for creating efficient travel solutions.
• Eager to start a career in travel management, my objective is to apply my passion for travel, strong organizational skills, and a keen eye for detail to facilitate smooth and cost-effective travel experiences for clients, while continuously learning from industry leaders.
• Seeking an entry point into travel management, I am determined to use my excellent communication abilities, proactive problem-solving approach, and unwavering enthusiasm for travel to ensure clients have memorable and hassle-free journeys, contributing to the company's reputation for exceptional service.

More sections to ensure your travel manager resume stands out

If you're looking for additional ways to ensure your travel manager application gets noticed, then invest in supplementing your resume with extra sections, like:

• Publications;

These supplementary resume sections show your technical aptitude (with particular technologies and software) and your people skills (gained even outside of work).

Key takeaways

Securing your ideal job starts with crafting a compelling travel manager resume. It should not only highlight your professional strengths but also reflect your personality. Key aspects to remember include:

• Choose a clear, easily editable format, allowing more time to focus on the content of your resume;
• Emphasize experience relevant to the job, focusing on your impact on the team;
• Opt for a resume summary if you have extensive professional experience, and a resume objective if you're just starting out;
• Include technical skills in the skills section and interpersonal skills in the achievements section;
• Recognize the importance of various resume sections (e.g., My Time, Projects) in showcasing both your professional abilities and personal traits.

Looking to build your own Travel Manager resume?

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Transportation Operations Manager Resume Examples

Are you applying for a Transportation Operations Manager position? If so, it’s essential that you put your best foot forward with an outstanding resume. Whether you’re an experienced manager or transitioning from a different role, this guide covers everything you need to know about writing an effective resume for a Transportation Operations Manager position. From keywords to highlight your experience and achievements, to tailoring your resume to the job description, this guide will help you craft an irresistible resume that will make a lasting impression on hiring managers. Examples of successful resumes will also be provided to help you get started.

If you didn’t find what you were looking for, be sure to check out our complete library of resume examples .

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Transportation Operations Manager

123 Main Street | Anytown, USA 99999 | Phone: (123) 456-7890 | Email: [email protected]

Dynamic Transportation Operations Manager with 5+ years of experience in overseeing fleet operations, routing and delivery, and customer service operations. Skilled in developing effective and efficient processes, policies and procedures that increase efficiency and reduce costs. Possess a knack for resolving customer service issues and exceptions in a timely manner while maintaining customer satisfaction. Expertise in performing cost- benefit analysis, analyzing data, and providing operational guidance.

Core Skills :

• Fleet and Logistics Management
• Performance Management
• Proactive Problem- Solving
• Budgeting and Cost Control
• Employee Training
• Process Improvement
• Customer Relations
• Documentation and Reporting

Professional Experience :

Transportation Operations Manager ABC Logistics, Inc. | Los Angeles, CA November 2015 – Present

• Create and implement delivery schedules, routes and methods to maximize efficiency and minimize cost.
• Monitor and analyze daily operation data to identify areas of improvement and optimize performance.
• Oversee customer service operations to ensure quality and timely delivery of services.
• Develop and implement process and procedures to streamline operations and improve customer satisfaction.
• Train and supervise staff to ensure high performance and compliance with company policies and procedures.
• Maintain records, reports and documentation for fleet operations, services and customer feedback.
• Implement cost- saving strategies and identify opportunities for improvement.

Education :

Bachelor of Science in Logistics and Supply Chain Management University of Southern California | Los Angeles, CA 2013 – 2015

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Transportation Operations Manager Resume with No Experience

Motivated and organized Transportation Operations Manager with a commitment to customer service and developing efficient transportation solutions. Experienced in managing staff to ensure operations run smoothly and on- time, resolving disputes, and negotiating with vendors. Skilled in data analysis, problem solving, and creating detailed reports.

• Excellent interpersonal and communication skills
• Strong leadership and management abilities
• Proficient with Microsoft Office Suite, QuickBooks, and other related applications
• Familiar with applicable regulations and laws
• Knowledgeable in transportation and logistics
• Exceptional problem- solving skills
• Strong organizational skills
• Ability to multitask
• Detail- oriented

Responsibilities

• Develop and implement efficient transportation and logistics systems for customers
• Manage transportation staff to ensure operations run in a safe, efficient and cost- effective manner
• Evaluate current processes and make recommendations for improvements
• Negotiate with vendors to ensure quality service at competitive rates
• Ensure compliance with applicable regulations and laws
• Analyze data and create detailed reports
• Maintain records system to track shipments and deliveries
• Resolve customer service disputes and ensure customer satisfaction

Experience 0 Years

Level Junior

Education Bachelor’s

Transportation Operations Manager Resume with 2 Years of Experience

Dynamic and performance- driven Transportation Operations Manager with 2 years of experience in developing and implementing efficient transportation operations and strategies. Adept in analyzing operations costs and promoting cost efficiency, while ensuring compliance with industry regulations. Proven ability to implement innovative strategies and techniques to optimize the performance of the transportation operations.

• Team Management
• Routing & Scheduling
• Regulatory Compliance
• Loading & Unloading
• Fleet Management
• Safety & Security
• Cost Analysis
• Inventory Management
• Data Analysis
• Logistics Planning

Responsibilities :

• Developed and implemented cost- effective transportation operations strategies to ensure cost efficiency.
• Managed fleet operations, routing and scheduling, loading and unloading and inventory management.
• Trained and supervised the team in the transportation operations process.
• Ensured safety and security of transportation operations and personnel in compliance with industry regulations.
• Analyzed data to determine performance trends and identified areas for improvement.
• Developed and coordinated logistic plans for efficient management of supply chain.
• Maintained efficient relationships with customers and vendors for smooth operations.

Experience 2+ Years

Transportation Operations Manager Resume with 5 Years of Experience

Results- oriented Transportation Operations Manager with 5 years of experience in the transportation industry. A highly organized and self- motivated leader with a proven ability to manage multi- functional teams, develop efficient operations strategies and improve operational workflows. Proven success in increasing operational efficiency, productivity, and customer satisfaction by utilizing innovative approaches and cutting- edge technologies.

• Analytical Thinking
• Problem Solving
• Project Management
• Operational Strategies
• Team Leadership
• Logistics Management
• Risk Management
• Lead a team of transportation operations personnel in planning, implementing and managing operations strategies.
• Develop and maintain operational protocols, standards and procedures.
• Monitor and analyze operational workflows and identify areas of improvement.
• Manage transportation logistics, ensuring timely delivery of goods and services.
• Develop and implement cost- saving measures to improve operational efficiency.
• Ensure compliance with all applicable regulatory standards and procedures.
• Coordinate with various stakeholders to develop effective solutions to transportation issues.
• Create and review reports related to operations performance, cost analysis and other important metrics.
• Manage and monitor risk in the transportation chain.
• Provide guidance and support to team members to ensure successful implementation of projects.

Experience 5+ Years

Level Senior

Transportation Operations Manager Resume with 7 Years of Experience

Transportation Operations Manager with 7 years of experience in the Logistics and Supply Chain field. Proven ability to effectively manage and coordinate transportation operations, from planning and scheduling to budgeting and customer relations. Skilled in implementing cost- effective strategies and procedures to boost efficiency, reduce costs, and ensure compliance with company regulations and industry standards.

• Transportation Management
• Logistics & Supply Chain
• Proven Leadership Skills
• Budget Management
• Vendor & Customer Relations
• Cost- Reduction Strategies
• Compliance & Regulatory Standards
• Developed and implemented comprehensive policies and procedures for transportation operations.
• Planned and scheduled long- distance and local transportation routes, ensuring efficient and cost- effective delivery.
• Managed team of transportation coordinators and truck drivers, ensuring safe and timely delivery of goods.
• Negotiated contracts with vendors and suppliers to obtain favorable prices and reduce shipping costs.
• Created and maintained accurate inventory and records of goods and services for budgeting, forecasting, and forecasting.
• Monitored and tracked shipments, providing updates to customers and internal teams.
• Ensured compliance with safety regulations and industry standards.

Experience 7+ Years

Transportation Operations Manager Resume with 10 Years of Experience

Highly motivated and experienced Transportation Operations Manager with 10 years of experience in the supply chain and logistics industry. Possesses a strong understanding of the principles of lean production, inventory management, customer service, and cost control. Proven track record of successfully streamlining operations, training and motivating teams, and consistently meeting or exceeding operational targets. Excellent communicator and problem- solver with a commitment to delivering the highest levels of customer service.

• Transportation Logistics Management
• People Management and Leadership
• Inventory Management and Cost Control
• Distribution and Supply Chain Solutions
• Lean Production Principles
• Project Management and Change Leadership
• Truck Loads and Fleet Management
• Operations Performance and Optimization
• Data and Systems Analysis
• Directed and supervised a team of staff responsible for delivering day- to- day transport and logistics operations
• Developed and implemented efficient systems and procedures to optimize transport, warehouse and operational processes
• Monitored and reported on operational performance, costs, budgets and customer service targets
• Planned and coordinated various transport operations and fleet management within assigned budget and time deadlines
• Developed and maintained key relationships with internal and external partners, including suppliers and customers
• Ensured compliance with safety and quality standards, local and regional laws and regulations
• Trained and motivated staff to ensure high performance and job satisfaction
• Identified opportunities to streamline and improve processes while reducing waste, improving quality, increasing productivity and efficiency
• Analyzed data and prepared detailed reports to track and measure operational performance

Experience 10+ Years

Level Senior Manager

Education Master’s

Transportation Operations Manager Resume with 15 Years of Experience

A highly experienced and dedicated Transportation Operations Manager with 15 years of experience in managing complex transportation operations. Proven success in developing and implementing strategic and operational plans that improve operational performance, ensure regulatory compliance, reduce costs and optimize the efficiency of the operations. Exceptional leadership, organizational, and problem- solving skills with a commitment to safety and customer service.

• Excellent knowledge of transportation regulations and laws
• Strategic planning and operational management
• Excellent communication and interpersonal skills
• Proficient in MS Office and transportation- related software
• Strong customer service and problem- solving skills
• Strong organizational and time management skills
• Develop, implement, and manage operational plans to maximize operational efficiency and safety
• Ensure compliance with applicable laws, regulations, and policies
• Maintain and monitor fleet operations, activities, and performance metrics
• Supervise and direct the activities of the transportation team
• Develop and manage budgets for fleet operations
• Negotiate contracts to ensure competitive pricing and quality services
• Conduct regular audits and reviews to identify areas for improvement
• Coordinate with internal and external stakeholders to resolve operational issues
• Monitor and analyze trends in the transportation industry to identify potential opportunities
• Develop, monitor, and evaluate safety policies and procedures to ensure compliance

Experience 15+ Years

Level Director

In addition to this, be sure to check out our resume templates , resume formats ,  cover letter examples ,  job description , and  career advice  pages for more helpful tips and advice.

What should be included in a Transportation Operations Manager resume?

A Transportation Operations Manager is responsible for the efficient, coordinated and cost-effective operations of a transportation department. To be successful in the role, a Transportation Operations Manager should have an impressive resume that outlines their leadership, management and coordination skills. Here is what should be included in a Transportation Operations Manager resume:

• Comprehensive knowledge of transportation laws, regulations and industry best practices
• Documentation of extensive experience in transportation management
• Experienced in analyzing and resolving complex transportation-related problems
• Proven ability to manage multiple projects simultaneously
• Track record of creating innovative solutions to maximize operational efficiency
• Excellent communication, interpersonal and problem-solving skills
• Experience with budgeting, scheduling and cost control
• Strong IT skills, including working knowledge of transportation management systems
• Ability to collaborate with stakeholders, including customers and vendors
• Demonstrated ability to work independently and as part of a team
• Ability to interpret, analyze and interpret data
• A degree in logistics, supply chain management or other related field.

What is a good summary for a Transportation Operations Manager resume?

A Transportation Operations Manager resume should summarize the applicant’s experience in the transportation or logistics industry. It should showcase their ability to oversee the operations of a transportation or logistics division, from managing personnel and budgeting to directing dispatch operations and providing customer service. An effective summary should emphasize the applicant’s knowledge of the logistics industry, their proficiency in organizing and scheduling shipments, as well as their effective communication skills. The applicant should also emphasize any relevant certifications or qualifications they may hold. Finally, a successful summary should demonstrate the applicant’s ability to lead and collaborate with team members in order to ensure the smooth and efficient operations of the transportation division.

What is a good objective for a Transportation Operations Manager resume?

A Transportation Operations Manager is responsible for overseeing the daily operations of a transportation business. This includes managing staff and resources, managing fleets of vehicles, and ensuring compliance with regulations and safety protocols. Your resume objective should reflect your experience and skills, and provide a clear indication of why you are the ideal candidate for the position.

• Detail-oriented and organized professional with 10+ years of extensive experience in managing transportation operations and fleets
• Proven track record of supervising staff to ensure efficient operations, safety compliance, and customer satisfaction
• Skilled in utilizing innovative methods to optimize cost-effectiveness, streamline processes, and improve service delivery
• Proactive leader with strong analytical, problem-solving and decision-making skills
• Ability to develop and implement strategies that drive business growth and profitability
• Demonstrated ability to build and maintain successful relationships with customers and stakeholders
• Thorough knowledge of government regulations, safety protocols, and industry best practices

How do you list Transportation Operations Manager skills on a resume?

Transportation Operations Managers play an important role in the success of any transportation business. They are responsible for overseeing the day-to-day operations of the business and ensuring that goods are delivered in a timely and cost-effective manner. To be successful in this role, the ideal candidate needs to possess certain skills and qualities. When crafting your resume, it is essential to accurately list the skills that you possess that could make you a great fit for the position.

Below are some of the key skills that should be included in a Transportation Operations Manager resume:

• Proven track record of successful transportation management: This is an essential skill for a Transportation Operations Manager. Demonstrating your experience in managing and leading transportation operations is key in proving your capability for the role.
• Excellent analytical and problem-solving skills: This role requires the ability to analyze data to identify trends, evaluate outcomes and make strategic decisions. Strong problem-solving skills are also needed to find the most efficient and cost-effective solutions to operational issues.
• Knowledge of relevant transportation regulations and laws: Understanding the relevant laws and regulations within the transportation industry is an important skill for a Transportation Operations Manager as it allows them to ensure that their operations remain compliant.
• Strong organizational and time management skills: Working as a Transportation Operations Manager often involves juggling multiple tasks and responsibilities. Demonstrating your ability to plan, organize and prioritize tasks is essential in showing that you can handle the role.
• Ability to manage a budget: As the budget is a key consideration when running a transportation business, the ideal candidate needs to demonstrate their experience and capability in managing a budget effectively.
• Excellent communication and interpersonal skills: This role requires the ability to interact and communicate with a range of people and stakeholders. Having strong communication and interpersonal skills will help you build successful relationships with your team, customers and suppliers.

Including these key skills on your resume will ensure

What skills should I put on my resume for Transportation Operations Manager?

As a Transportation Operations Manager, your resume should highlight your problem-solving skills, your ability to successfully manage a team, and your ability to handle multiple tasks simultaneously. Here are some key skills to include on your resume:

• Logistics Management: You should have a deep understanding of the shipping and logistics process, including the ability to plan, coordinate, and manage the transportation of goods.
• Leadership: You should be able to set goals and objectives, build teams, and create systems and processes for successful teamwork.
• Communication: You should have strong written and verbal communication skills to collaborate with external partners, vendors, and customers.
• Technical Skills: You should be able to use software such as Microsoft Office and transportation management systems to ensure efficient and accurate operations.
• Problem-Solving: You should have the ability to troubleshoot problems and manage issues with quick and effective solutions.
• Budget Management: You should have the ability to manage and maintain the budget for transportation operations.

Include these skills on your resume to demonstrate your value as a Transportation Operations Manager. With the right skills and qualifications, you can demonstrate your expertise and land the job you’re looking for.

Key takeaways for an Transportation Operations Manager resume

When you are applying for the position of a transportation operations manager, you want to make sure that your resume is as competitive as possible. A well-crafted resume will showcase all of your relevant skills and experiences, as well as highlight your strengths. In order to make a successful application, here are some key takeaways to keep in mind when preparing your resume:

• Highlight your experience: Transportation operations managers need to have a solid background in logistics and management. Make sure to include any past jobs that demonstrate your experience and knowledge in this area. Showcase your experience managing transportation teams and operations, implementing strategies for efficiency and cost-effectiveness, and troubleshooting operational issues.
• Demonstrate your leadership skills: As a transportation operations manager, you need to be able to lead a team and motivate them to success. Highlight any instances of leadership in your resume such as managing people and projects, making sure that operations run smoothly and efficiently, and fostering an environment of collaboration and communication.
• Showcase your problem-solving abilities: Transportation operations managers are often faced with difficult decisions and need to be able to think on their feet. Demonstrate your problem-solving abilities by highlighting any instances where you have taken initiative to resolve issues.
• Emphasize your technical know-how: As a transportation operations manager, you need to have a solid understanding of various systems, software, and databases. Highlight any technical skills you possess, such as your experience with transportation software, familiarity with the latest industry trends, and knowledge of inventory control systems.

By following these key takeaways, you can ensure that your resume is as competitive as possible and that it effectively showcases your experience and skills. With a well-crafted and comprehensive resume, you will have the best chance of getting an interview and landing the position of a transportation operations manager.

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5 Travel Agent Resume Examples Made for 2024

Travel Agent Resume

• Travel Consultant
• Travel Coordinator
• Travel Manager
• Travel Agent No Experience
• Write Your Travel Agent Resume

When people need help booking flights, planning itineraries, or fielding last-minute curve balls, you’re there to help keep everything in order. You also might provide recommendations for other amenities customers or executives hadn’t thought of, like the ideal hotel accommodations or vehicle rentals.

But how should a travel expert like you express your abilities on a resume ? How can you tell recruiters precisely what they want to know about you as a candidate?

Hey, we’ve got this. After years of helping professionals like yourself in the travel industry, we’ve coordinated our travel agent resume examples and a cover letter maker to help you plan your trajectory!

or download as PDF

Why this resume works

• In this regard, achievements such as a 16% reduction in booking time, a two-minute decrease in document processing time, and more are music to the ears of recruiters.

Travel Consultant Resume

• Like Seraphina, go for an official format that allows you the room to showcase your achievements without adding clutter between bullet points.

Travel Coordinator Resume

• How about creating a one-page travel coordinator resume? You heard that right. This strategy makes it easy for the hiring team to scan your piece without having to go to the next page.

Travel Manager Resume

• As you do this, use a reverse chronological order to illustrate your industrious journey rising through the ranks. To boost your application, pick and share the most impactful achievements in your previous roles.

Travel Agent No Experience Resume

• Find a role such as a customer service representative and use it as your anchor to sell your skills and potential to employers.

Related resume examples

• Event planner
• Hospitality
• Customer service
• Receptionist
• Real estate agent

Tailor Your Travel Agent Resume to the Job Description

So, are you applying for a job involving more consultation or managerial duties? Make sure your resume emphasizes the most relevant skills you have to the original job listing!

Basically, the magic potion here is the mix of “skills you already have” that overlap with “skills the job description wants”. Do they ask more for clerical skills or in-depth consultation abilities?

Match your know-how with the same niche that the job requirements highlight, and switch out which skills you feature for each job description to ensure that section is always top-notch!

Need some ideas?

15 popular travel agent skills

• Itinerary Planning
• Zoho Expense
• TravelWorks
• Concur Travel
• FlightAware

Your travel agent work experience bullet points

While the job description is a priceless source of insight when it comes to what the company’s looking for, recruiters want to see your ability to solve problems and overcome obstacles.

In other words, don’t just repeat the job requirements as experience points. Frame your experiences as “Here’s how I did this!” and not “Yeah, I can do that.” Look at the organization’s website if you need additional inspiration for current obstacles that are similar to issues you’ve solved before, and set your success off with active verbs and language.

And don’t forget to substantiate your awesome work experience with metrics! Quantifiable data can transform the credibility of your travel agent resume, especially since you work with so much of it each time you budget for a trip or organize notes for an itinerary.

• ROI improvements show your ability to optimize travel budgets
• Savings in dollars highlight your budgets skills, too, alongside your ability to boost profits
• Increased return percentages demonstrate how you keep clients coming back next trip!
• Positive customer feedback ratings show off your soft skills and professionalism

See what we mean?

• Reduced customer complaints by 17% through proactive customer engagement and issue resolution
• Collaborated with the sales team to generate leads that contributed to $252.1K revenue growth
• Managed a travel budget of $2.4 million, ensuring compliance with financial guidelines and achieving a 98% budget utilization rate
• Utilized Deem’s expense management system to track and reconcile travel expenses, resulting in a 36-hour reduction in reimbursement processing time
• Enhanced booking accuracy by meticulously verifying and cross-referencing flight information using FlightAware

9 active verbs to start your travel agent work experience bullet points

• Collaborated

3 Tips for Writing a Travel Agent Resume if You Have Limited Experience

• If you’re just starting out as a travel agent, you might need an itinerary of your own. Consider using an objective statement on your resume! This concise paragraph should outline why you want the job and provide some excellent scheduling and interpersonal skills that qualify you for it.
• Of course, you’ll want to mention a degree like Tourism and Hospitality Management, but you can also list relevant accomplishments from school. If you have an excellent GPA, took additional relevant courses, or earned any academic achievements, these can help make up for limited experience.
• The same idea from our previous tip also applies to internships! Let recruiters know if you completed any internships, similar activities, or even volunteer initiatives related to travel or hospitality. Not every qualification has to be a paid job to still count in your favor!

3 Tips for Writing a Travel Agent Resume if You Already Have Some Experience

• You don’t want an overcrowded resume any more than you’d want to overbook someone’s travel calendar! You want to have a little breathing room, so limit your work experience section to just three or four of your most relevant jobs.
• If you’ve had a few years of experience as a travel agent, consultant, or similar role, you don’t need to depend as much on academic experiences for credibility. Focus more on your professional achievements in the workforce and highlight examples of how you’ve overcome relevant obstacles!
• Now’s a good time to weigh the pros and cons of a resume summary . If you’ve had plenty of experience in one role (or several similar ones), you might be able to eliminate some redundancy and tie it all together with a summary. But if you have many diverse experiences demonstrating your prowess, you might not need one.

We know it can be tough, but keep to a one-page resume ! You probably have loads of stories to share about how you knocked that one travel budget out of the water, but recruiters crave brevity. If you’re having trouble staying within the one-page limit, set some experiences aside for a cover letter.

Your metrics should fortify the final impact of your skills. What results did you create with your ability to book flights quickly and find the perfect little Airbnb just in time? Look for quantifiable data that strengthens your final point and avoid free-floating numbers like headcounts or booking quantities.

Yes, please! Whether you have just one or several, include additional credentials like a Certified Travel Counselor (CTC) or a Certified Cruise Counselor (CCC). Not only do they emphasize your industry niche, but they demonstrate your ambition as well.

Corporate Travel Manager Resume Samples

A Corporate Travel Manager is hired to coordinate and manage the travel arrangements for organizations, groups, corporates, and individuals, including ground transportation and scheduling flights. A well-written Corporate Travel Manager Resume mentions the following duties and responsibilities – finding and arranging appropriate modes of travel, such as flights and rental cars; making hotel reservations, processing reimbursements and making sure those are properly recorded, and documented, serving as a liaison, reviewing the agency’s bookings for accuracy, policy adherence, and cost-effectiveness; and communicating about the itinerary to the travelers.

Although most employers do not expect the following skills, possessing these attributes will broaden the career opportunities – the ability to handle complicated logistical information, the ability to juggle multiple projects, a good understanding of travel policies and regulations, experience with coordinating travel arrangements, and negotiation skills. A degree in the field of the travel industry is commonplace among job applicants. Work experience is mandatory.

• Resume Samples
• Corporate Travel Manager

Corporate Travel Manager Resume

Headline : Corporate Travel Manager who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty as well as committed to addressing customer concerns with speed, accuracy and professionalism.

Skills : PowerPoint, Word, 80 Wpm, Management.

Description :

• Responsible for the successful start-up and development of the Weaver Travel Department, successfully consolidated travel management for all 7 locations into a one-person office; Travel agency sourcing and implementation, reducing travel spend by 30%.
• Negotiated hotel and rental car vendor contracts.
• Reconciled monthly American Express BTA and direct-billed accounts.
• Managed corporate travel for executives and staff.
• Audited booked travel and expense reports.
• Monitored and reported compliance adherence; established and implemented travel policies.
• Increased savings and streamlined daily processes.

Summary : To acquire a Corporate Travel Manager position that will utilize my skills, training, and experience to enable me to make a positive contribution with a successful company.

Skills : Microsoft Office, Oracle Financials 12.

• Implemented production, productivity, quality and customer service standards, resolving problems, completing audits, identifying trends, and determine system improvements.
• Coached and mentored staff members by offering constructive feedback and taking interest in their long-term career growth.
• Presented company goals and objectives to new principals.
• Drafted business plans, budgets and quarterly and semi-annual business reviews.
• Leveraged knowledge of customers, market trends and principal to successfully market new food items, reviewed and approved billing invoices and expense reports.
• Conducted cost and schedules.
• Corporate trainer that consists of being on time every day, always smiling, having a great attitude and assist customers with fast and friendly service.

Summary : An accomplished Corporate Travel Manager professional with 30 years of supervisory, customer service and technology experience in both manufacturing and service environments. Results driven with a great work ethic. Background includes corporate travel management, accounts payable / receivable, auditing and budgeting.

Skills : Customer Service, Problem Solving, Computer Literate,.

• Established, monitored and enforced HMI's business expense reimbursement policy.
• Managed the travel agent team processing travel bookings for employees and guests, and monitor worldwide travel alerts.
• Oversaw all company credit card issuance, credit limits and transactions.
• Assisted employees with company expense reporting tools and perform expense report audits.
• Negotiated supplier contracts for rental cars, travel agency support, airlines, and hotels.
• Supervised on-site agent team booking 8,000 tickets annually, totaling over $5 million.
• Managed the company credit card program covering 1,500 cards and $30 million in spending.

Summary : An accomplished Corporate Travel Manager professional with extensive supervisory, customer service and technology experience in both manufacturing and service environments. Background includes corporate travel management, accounts payable / receivable, auditing and budgeting. Skilled in making sounds business decisions and utilizing technology to streamline booking and reporting processes.

Skills : Travel, Corporate Travel.

• Guaranteed all travel was in compliance with corporate policy, the airlines, JTR, and Fly America Act.
• Created repeat business by developing long-term relationships with regular customers.
• Created an official company page on Facebook to facilitate interaction with customers.
• Managed the web-based expense reporting tool for 2,000 employees and 24, 000 reports annually.
• Established on-site rental car program saving over $70,000 annually versus using personal vehicles.
• Managed a team of Travel Agents, focusing on talent development, employee engagement, and coaching.
• Collaborated with others to maintain and enforce the Corporate Travel & Expense Policy.

Summary : Client-focused Corporate Travel Manager particularly talented in the areas of travel and tourism. Well-organized and dependable with excellent leadership skills. Innovative professional in business development, planning and executing business strategies, master in developing new market channels, building and maintaining strategic partnerships to generate essential business opportunities.

Skills : Hospitality And Travel Management, New Business Development, Prospecting And Lead Generation, Profit Enhancement, Client/Vendor Relations, Operations Management, Client Account Management, Superb Communication, And Sales And Promotions.

• Researched market competitors and industry trends to identify potential new products and services.
• Maintained awareness of market situations.
• Assessed staffing requirements and interview, hire, and train new employees.
• Built relationships with key industry insiders.
• Identified and developed new accounts, ensure proper solicitation of all business transient, vendor relationships, and contract negotiations.
• Implemented and evolved high-impact strategies to target new business opportunities, quarterly marketing plans, advertising, promotions, event planning, customer relationships and service, team building, and leadership.
• Planned and participated in Sales trips and industry-related meetings.

Headline : As a Corporate Travel Manager, responsible for Arranging logistics for company meetings and conferences for attendees ranging from 50 to 300, including room setup, media, and menu selection (Cvent system) Created and negotiated national contracts with travel clients, Delta Air Lines, Avis/Hertz, and National Car Rental, Travel Incorporated, hotels, etc.

Skills : Administration Staff Management Team Leadership Business.

• Managed travel office, supervising 6 agents engaged in making travel arrangements via onsite travel center.
• Negotiated contracts with vendors for air and accommodation rates.
• Coordinated employee relocations, securing temporary housing.
• Developed and enforced corporate travel policy.
• Significantly reduced travel costs ($250K+ per year) by designing policies requiring in-house agency use and leveraging economies of scale to obtain deep discounts from vendors.
• Successfully secured CTD designation, which allowed onsite agency to function independently.
• Skillfully handled post-9/11 travel challenges, renting an assortment of vehicles (including U-Haul trucks) to transport stranded employees home while airspace was closed.

Objective : Corporate Travel Manager with 5 years of experience in Setting and maintaining the standards for identifying and developing talent, ensuring that District Managers and field employees are qualified and perform to company standards, Providing feedback and training which enhances employee engagement and supports overall performance.

Skills : Mortgage Banker, Real Estate Agent & General Contractor.

• Utilized secret clearance, while proficiently and accurately producing travel documents and conveying credible data necessary to support government contracts located throughout the Middle East for IAP and AECOM employees.
• Balanced complicated relationships among government, corporate, contractors, and civilian colleagues to achieve win-win solutions.
• Provided onsite and virtual 24/7/365 support, routinely made last-minute emergency decisions when travel plans were being disrupted to get travelers safely, quickly, and economically to their destinations.
• Reserved, ticketed, and exchanged PNR's in saber utilizing negotiated rates, split and phase 4 ticketing processes.
• Managed saber queues, schedule changes, approvals, researched and resolved ticketing discrepancies.
• Maximized usage of unused tickets and obtained airline waivers.
• Routinely established airfare benchmarks between multiple government sites in the USA, Europe, and Asia.

Summary : Diligent and detail-oriented individual with over 20 years in customer service. I excel at multi-tasking in a fast-paced environment, completing projects within time and budget constraints. Also very enthusiastic and welcome new challenges and am committed to achieving.

Skills : UNIX, MSDOS, Linux, MAC.

• Booked air, hotel and car reservations in accordance with corporate travel policy and airline rules and regulations.
• Planned meetings coordinating complex details between clients and vendors to ensure requests are confirmed and all arrangement details are completed.
• Maintained individual productivity standards, including phone service levels, transactions, and quality standards.
• Maintained and promoted excellent client relations by identifying and promptly responding to all questions relating to travel policy.
• Maintained documentation, including but not limited to client profiles/information and travel policy.
• Resolved customer inquiries/problems at the time of initial contact through to customer satisfaction.
• Maintained documentation, including but not limited to ARC accountable documents, client profiles, and office processes.

Objective : Experienced change management professional with an extensive background in business operations and program management. A practical, results-oriented leader who effectively and productively manages change to ensure that organizations successfully transition and transform to reach their goals. A respected and energetic leader committed to team-building and helping others succeed.

Skills : Executive Support, Management, Meeting Planning, Corporate Travel Management.

• Responsible for travel arrangements for numerous corporate staff members including CEO and COO.
• Managed and saved the company over 13% by cutting travel costs.
• Coordinated flights, hotel, car service, trains and business meetings.
• Negotiated with vendors and related organizations to assure best pricing.
• Allocated travel expenses into accounting system.
• Managed to save company a significant amount in overall travel expenses by implementing new strategies.
• Consulted with management to help reduce the cost of travel and trained colleagues.

Headline : To utilize my skills and experience in a management position that will directly contribute to the financial success of the organization.

Skills : MS Office, Financial Skills.

• Managed LNP Engineering Plastics onsite location for a predominantly domestic account.
• Established productive working relationships with key departments with all decision-makers and influencer levels.
• Worked directly with the P&L in order to cut costs and generate more revenue.
• Designed templates, travel request forms and proactively assisted the employee base with annual travel budgeting and forecasts.
• Assisted the Finance team and negotiated contracts for air, hotel, car rental companies meetings, and incentive programs.
• Responsible for planning and coordinating company travel enterprise-wide.
• Ensured a high level of communication and customer service at all times.

Table of Contents

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Travel, Tourism, Vacation Planning Resume & LinkedIn Profile Writing Samples

Learn about travel, tourism, vacation planner resume and linkedin profile examples that deliver more job interviews..

Updated 05/09/24. Embark on a successful career journey with our travel, tourism, vacation planner, travel agent resume, and LinkedIn samples tailored to emphasize key industry skills.

Our tools cover all essential areas, from destination planning, travel itineraries to developing marketing strategies and maintaining client relations. Given the competitive nature of the travel industry, our templates are optimized for ATS scanners to help your resume rank at the top of ATS scanners.

Leverage our expertise to navigate the ever-changing landscape of travel and tourism. Whether you’re a ticket agent or an experienced professional, our examples are designed to help you put your best foot forward in a dynamic and rewarding field. Our guides show the modern layout and sections job recruiters expect: headline, summary, skills, keywords, work experience, education, and CTA, CTC, TTP certifications.

Travel, tourism resume example. Click to enlarge.

Travel, tourism LinkedIn profile example. Click to enlarge.

ATS Friendly Resume Format Explained

Applicant tracking system (ATS) is software job recruiters use to automatically import, scan, filter, and rank resumes submitted when candidates upload them to job postings. ATS cannot read and process documents with fancy formats. A resume with tables, charts, images, two columns, boxes, headers, and footers, will likely be rejected by the ATS before a human sees it. Professional resumes use a simple, text-only format. LinkedIn is the place to add images, videos, articles, and other creative examples of your work.

Travel, tourism resume layout job recruiters expect to see:

Format: use reverse-chronological work experience resume format. List your most recent job at the top.

Fonts: use narrow width fonts like Calibri or another sans-serf font like Arial

Heading font-size: 11 or 12-point size

Body text font-size: 10.5 is the standard resume font size, but 10 or 11 are acceptable.

Line spacing: prefer .5 between experiences, but 0 is acceptable.

Resume margins: .5 or .75 inches all around.

Dates: include year and month 01/202-07/2023.

File type: submitting a resume in Microsoft Word is acceptable. A PDF is not required.

Travel, tourism resume critical parts and sections:

Header: Your contact information.

Headline: One line that summarizes your skills and presumed new job goals

Biography: 5-8 sentence summary of your abilities and accomplishments.

Skills: add your skills that match the jobs you seek in common industry terminology.

Work Experience: your job scope and quantifiable achievements.

Education: degrees, certifications, and certificates.

Explore resume and LinkedIn profile examples for other career functions and industries here .

Learn more about our team, process, and top-rated results.

Cruise ship operations to resume from Baltimore later this month, port confirms

Cruises from Baltimore will resume later this month.

Royal Caribbean International’s Vision of the Seas will leave from the city on May 25. That will mark the first cruise ship to do so since the March collapse of the Francis Scott Key Bridge , the Port of Baltimore said in a Facebook post .

Vision of the Seas will sail a round-trip cruise to Bermuda, according to CruiseMapper . Royal Caribbean previously moved the ship’s operations to Norfolk, Virginia in the wake of the bridge collapse.

“Royal Caribbean International looks forward to returning to the Port of Baltimore once again,” a spokesperson told USA TODAY in an emailed statement. “Vision of the Seas will set sail on a 5-night itinerary as planned on Saturday, May 25 after completing its previously scheduled drydock in the Bahamas.”

Carnival Cruise Line also expects to return this month.

Carnival will embark guests on Carnival Pride’s May 19 cruise in Norfolk, but anticipates it will end the trip in Baltimore.

“We are encouraging our guests to register for our complimentary bus service between Baltimore and Norfolk for the sailing's embarkation,” spokesperson Matt Lupoli said in an emailed statement. “We remain in close contact with local, state and federal officials regarding the return of our operations at the Port of Baltimore.”

Nathan Diller is a consumer travel reporter for USA TODAY based in Nashville. You can reach him at [email protected].

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OFFICIAL: Emirates Airline to resume operations in Nigeria on October 1  

Adnan Kazim, Deputy President and Chief Commercial Officer of Emirates Airline, has confirmed that the airline will resume operations in Nigeria on 1 October 2024 after two years of suspending its services in the West African country.  

Kazim said on Wednesday that Emirates will operate a daily service between Lagos and Dubai, providing passengers from Nigeria’s largest city with enhanced options and connectivity through Dubai.  

The flights will be conducted using a Boeing 777-300ER. Flight EK783 will depart from Dubai at 0945hrs, arriving in Lagos at 1520hrs.   

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The return flight, EK784, will depart Lagos at 1730hrs and arrive in Dubai at 0510hrs the following day.   

He noted that tickets are currently available for booking on emirates.com or through travel agents.  

Emirates Airline halted its flight operations to Nigeria in October 2022 because it couldn’t repatriate funds held in the country.   

The airline attributed the suspension to the $85 million revenue trapped in Nigeria.  

What Emirates is Saying  

According to Kazim, Emirates is resuming operations in Nigeria, marking a significant expansion of its network. He said the airline now operates to 19 destinations across Africa, providing a total of 157 weekly flights departing from Dubai.  

He highlighted that Emirates’ network extends even further, reaching an additional 130 regional locations across Africa.   

This expansion is facilitated through codeshare and interline partnerships with several airlines, including South African Airways, Airlink, Royal Air Maroc, and Tunis Air.  

Kazim said the strategic importance of these partnerships enhances connectivity and offers more travel options to Emirates’ customers throughout the continent.  

“We are excited to resume our services to Nigeria. The Lagos-Dubai service has traditionally been popular with customers in Nigeria and we hope to reconnect leisure and business travellers to Dubai and onwards to our network of over 140 destinations.     “We thank the Nigerian government for their partnership and support in re-establishing this route and we look forward to welcoming passengers back onboard,” he said.   

Backstory   

In an earlier interview with Arise TV and reported by Nairametrics in April , the Minister of Aviation and Aerospace Development, Festus Keyamo, had said the Federal Government is working with the authorities of Emirates Airline for the resumption of the airline service in the country.   

According to Keyamo, there is a high likelihood that the airline might resume operations in June 2024 after two years of suspending its services to Nigeria.   

• The minister noted that President Bola Tinubu played a significant role in resolving the frosty relations between the two countries.  
• According to the minister, the Nigerian government and the United Arab Emirates have resolved issues, and the airline is set to announce the date for its first flight.  
• “Emirates flight resumption is almost happening. I just received a letter from Emirates. The letter is on my phone now. They have gone through all the gamut, and they are ready to come back. They will announce the date because to restart a route, they have to get an aircraft for that route,” he said.  
• In October 2022, Emirates suspended its flight operations to Nigeria due to an inability to repatriate funds held within the country.  
• The airline cited the suspension in October as a result of approximately $85 million in revenue being trapped in Nigeria.  

Cyrus Ademola

• Cyrus Ademola is a political and economy analyst with over half a decade experience in journalism, research-based oped, economic reportage and political analysis. His works have been featured on different media outlets, covering from politics to business trends, to crime and security as well as the real estate sector.

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Cruise ships to return to Baltimore two months after bridge collapse

Royal Caribbean and Carnival temporarily relocated to Norfolk after the Key Bridge collapse in March.

Cruises will soon set sail from Baltimore again, resuming operations two months after a cargo ship took down the Francis Scott Key Bridge.

In an X post on Wednesday, the Port of Baltimore revealed that Royal Caribbean International’s Vision of the Seas would leave on May 25 for a five-night trip to Bermuda. It will be the first cruise from a major carrier that leaves from Baltimore since the deadly bridge collapse on March 26.

The cruise line confirmed the news, saying in a statement it “looks forward to returning to the Port of Baltimore once again.”

Three major cruise lines sail from Baltimore, though only two had ships based at the port during the spring. No cruise ships were in port when the accident happened. After some scrambling , Royal Caribbean and Carnival Cruise Line both moved their Baltimore-based operations to Norfolk.

Carnival said in a statement that it plans to sail the Pride from Norfolk on May 19. That ship is expected to finish the cruise in Baltimore a week later. Because of those plans, the cruise line is encouraging guests to make their way to Baltimore ahead of the trip, and take a free, Carnival-provided bus more than 200 miles to Norfolk.

The ship is scheduled to leave Baltimore for a 14-day Greenland and Canada itinerary on May 26 before resuming seven-day Bahamas or Caribbean cruises.

“We remain in close contact with local, state and federal officials regarding the return of our operations at the Port of Baltimore,” Carnival said. The port said Wednesday it could only confirm Royal Caribbean’s schedule.

Norwegian Cruise Line does not have any Baltimore sailings scheduled until September. American Cruise Lines, a smaller company that operates river and coastal cruises, was able to start operating Chesapeake Bay trips from Baltimore earlier this month.

More than 444,000 people cruised out of Baltimore’s port last year, according to a news release issued by Maryland Gov. Wes Moore’s office.

Baltimore bridge collapse

How it happened: Baltimore’s Francis Scott Key Bridge collapsed after being hit by a cargo ship . The container ship lost power shortly before hitting the bridge, Maryland Gov. Wes Moore (D) said. Video shows the bridge collapse in under 40 seconds.

Victims: Divers have recovered the bodies of two construction workers , officials said. They were fathers, husbands and hard workers . A mayday call from the ship prompted first responders to shut down traffic on the four-lane bridge, saving lives.

Economic impact: The collapse of the bridge severed ocean links to the Port of Baltimore, which provides about 20,000 jobs to the area . See how the collapse will disrupt the supply of cars, coal and other goods .

Rebuilding: The bridge, built in the 1970s , will probably take years and cost hundreds of millions of dollars to rebuild , experts said.

GM’s Cruise Resumes Robotaxi Tests in Phoenix with New Safety Measures

C ruise, the autonomous vehicle subsidiary of General Motors, has resumed testing its robotaxis in Phoenix after a significant operational halt in the United States. The company is implementing a “supervised” testing phase with a human safety operator present, marking its initial steps towards resuming full operations.

This development comes as part of Cruise’s broader effort to regain trust and meet safety benchmarks following a disruptive incident in San Francisco last year that led to regulatory and operational setbacks.

In a recent blog post, Cruise outlined its plans to deploy two autonomous vehicles on public roads in the Phoenix metropolitan area, signaling the start of a critical validation phase. These vehicles will operate under the watchful eyes of safety operators, while another eight vehicles will be manually driven to further assess and fine-tune the technology. The testing aims to:

• Validate the autonomous technology against strict safety and performance standards set by the company.
• Gradually expand these tests to include other suburbs around Phoenix such as Scottsdale, Paradise Valley, Tempe, Mesa, Gilbert, and Chandler.

This strategic shift to Phoenix reflects a cautious approach by Cruise, focusing on a smaller scale of operations compared to its previous extensive activities in San Francisco, where it is headquartered. The company began mapping and gathering road data in Phoenix in April with manually driven vehicles, laying the groundwork for this supervised testing phase.

The October 2 incident in San Francisco, where a pedestrian was struck and dragged by a Cruise robotaxi, profoundly impacted the company. The fallout from this event led to:

• The suspension of Cruise’s deployment and driverless testing permits by California regulators.
• A halt in operations not just in California but also in other testing locations like Austin and Miami.

In response, Cruise undertook significant internal restructuring, including leadership changes and layoffs. Kyle Vogt, co-founder and CEO, resigned, and Cruise brought in GM executives to bolster its board, aiming to stabilize the organization and restore credibility.

Moreover, an extensive review by the law firm Quinn Emanuel concluded that Cruise did not intentionally mislead regulators. The report pointed to poor judgment, leadership errors, strained relations with regulators, and a preoccupation with correcting public misconceptions about the incident as critical issues. This narrative had inaccurately portrayed the Cruise autonomous vehicle as the cause of the accident, instead of the human-operated Nissan involved.

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Ships queue at Freeport LNG plant in Texas as full operations resume

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Take Five: The good, the bad and the ugly

Markets are hoping for evidence that will solidify a brightening global economic outlook, though rising trade tensions are casting a cloud, while G7 finance ministers gather in Italy.

Global equity funds experienced strong demand for the third consecutive week, in the seven days to May 15, bolstered by a softer U.S. jobs report and lower-than-expected inflation figures, which increased expectations that the Federal Reserve may begin cutting rates this year.

Andover YMCA opens doors to public, ready to resume operations next week

WICHITA, Kan. (KWCH) - A little more than two years removed from taking a direct hit from an EF3 tornado , Andover’s YMCA is ready to resume operations. The extensive rebuilding effort on the YMCA was a high mark for Andover’s recovery from the violent storm that tore through town on April 29, 2022. On Friday, the YMCA reopened its doors to the public for an open-house event ahead of Monday’s official reopening.

On Friday, the Andover YMCA invited the public to tour the facility, sign up for programs and memberships, and meet staff members. Tiffany Romero is returning to work at the Andover YMCA after working at another branch following the April 2022 tornado. She said she’s excited to return to Andover.

It’s beautiful, it’s amazing,” Romero said of the reconstructed branch. “I mean it’s beautiful for family, the kids, there’s a huge space. There’s a big space for community, moms, adults, family, it’s amazing. It looks absolutely wonderful here. We’re so excited.”

The Andover YMCA’s lobby will be open from 1 to 8 p.m. Saturday and 1 to 5 p.m. Sunday to allow for people who couldn’t attend Friday’s open house to have their chances to sign up for memberships and programs. There’s also an option for people to sign up online at YMCAWichita.org .

Copyright 2024 KWCH. All rights reserved. To report a correction or typo, please email [email protected]

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CBP Stakeholder Engagement April 2024

On Wednesday, April 10, 2024, U.S. Customs and Border Protection (CBP) held a briefing for non-governmental organizations on training, recruitment, hiring and wellness.

Leadership from the Office of Field Operations, U.S. Border Patrol, Human Resources Management and National Recruitment, Office of Professional Responsibility, and Workforce Care Directorate provided information on these topics and responded to questions and comments.

Participants asked about the challenges of hiring and retaining medical personnel, changes in migrant processing over time, and overseas training and assistance provided by CBP. They also identified topics for future briefings including interagency coordination, USBP checkpoint operations, and updates on care in custody policies and procedures.

U.S. Customs and Border Protection (CBP) is America's frontline: the nation's largest law enforcement organization and the world's first unified border management agency. The 65,000+ men and women of CBP protect America on the ground, in the air, and on the seas. We facilitate safe, lawful travel and trade and ensure our country's economic prosperity. We enhance the nation's security through innovation, intelligence, collaboration, and trust.