Interview Guy

Travel Manager Job Description [Updated for 2024]

travel agency manager job description

In the era of global connectivity, the role of travel managers has become increasingly critical.

As the world becomes more interconnected, and business operations expand across borders, the demand for experienced professionals who can plan, execute, and manage travel arrangements grows more intense.

But let’s delve deeper: What’s truly expected from a travel manager?

Whether you are:

  • A job seeker trying to understand the core responsibilities of this role,
  • A hiring manager looking to define the ideal candidate,
  • Or simply fascinated by the intricacies of travel management,

You’ve come to the right place.

Today, we present a customizable travel manager job description template, designed for easy posting on job boards or career sites.

Let’s dive right in.

Travel Manager Duties and Responsibilities

Travel Managers are responsible for planning, organizing, and implementing travel plans for a corporation or an individual.

They are responsible for cost management, ensuring safety and comfort of the travelers, and making sure all travel operations run smoothly.

They have the following duties and responsibilities:

  • Develop and implement corporate travel policies
  • Negotiate contracts or rates with travel service providers
  • Provide advice on travel documents, insurance, import/export regulations etc.
  • Handle credit card programs and charges
  • Process T&E reports and handle reimbursements
  • Create and maintain relationships with vendors and service providers
  • Ensure compliance with company travel policy, procedures, and service quality
  • Book transportation, make hotel reservations, and collect payment/fees
  • Deal with occurring travel problems, complaints or refunds
  • Enter data into our software and maintain T&E records
  • Participate in educational opportunities & professional organizations in the travel field
  • Stay informed about travel industry trends and best practices

Travel Manager Job Description Template

We are seeking a detail-oriented and organized Travel Manager to join our team.

The Travel Manager responsibilities include managing corporate travel service providers, negotiating contracts and managing relationships with travel suppliers, planning and managing all travel arrangements for the organization, and developing strategies to improve travel programs.

Our ideal candidates have a strong understanding of the travel industry, excellent problem-solving skills, and an ability to negotiate effectively.

Ultimately, the role of the Travel Manager is to ensure all travel arrangements run smoothly and align with the needs and requirements of the company.

Responsibilities

  • Develop strategic policies and programs for corporate travel
  • Handle and oversee all travel arrangements and operations (air, lodgings etc.)
  • Manage relationships with travel agencies and vendors
  • Provide advise on travel documents, insurance, import/export regulations etc.
  • Ensure compliance in all aspects of travel procedures
  • Drive continuous improvement of travel programs

Qualifications

  • Proven work experience as a Travel Manager
  • Knowledge of international travel regulations, customs and currencies
  • Knowledge of T&E reporting and processing
  • Working knowledge of MS Office and CTM (corporate travel management) software
  • Excellent communication (oral and written) and negotiation skills
  • Well-organized and reliable
  • An analytical mind with strong business acumen
  • Customer-oriented approach
  • High school diploma or equivalent; Bachelor’s degree is preferred
  • Health insurance
  • Dental insurance
  • Retirement plan
  • Paid time off
  • Professional development opportunities

Additional Information

  • Job Title: Travel Manager
  • Work Environment: Office setting with options for remote work. Some travel may be required for meetings with travel suppliers.
  • Reporting Structure: Reports to the Director of Operations.
  • Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
  • Pay Range: $65,000 minimum to $85,000 maximum
  • Location: [City, State] (specify the location or indicate if remote)
  • Employment Type: Full-time
  • Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
  • Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

What Does a Travel Manager Do?

Travel Managers are professionals who work for corporations, travel agencies, or as self-employed consultants.

They are responsible for planning, developing, and managing all aspects of travel for organizations or individuals.

They ensure that travel needs, such as accommodation, transportation, and special requirements, are taken care of, in line with the budget and preferences of their clients or organization.

Travel Managers often negotiate contracts with travel service providers, such as airlines, hotels, and car rental companies to secure the best rates and services.

They monitor travel trends and update travel policies accordingly.

They are tasked with handling travel emergencies, resolving travel issues, and ensuring the safety and satisfaction of travelers.

Moreover, they are expected to stay up-to-date with the latest travel advisories, visa requirements, and travel regulations.

Travel Managers may also be responsible for overseeing travel expenditures and ensuring all travel activities comply with company policies and legal regulations.

In some cases, they also have to plan and coordinate travel itineraries for individuals, ensuring a seamless and enjoyable travel experience.

Travel Manager Qualifications and Skills

Travel Managers must possess a wide range of skills and qualifications to effectively manage and execute travel arrangements and itineraries, including:

  • Strong organizational skills to manage multiple travel schedules, arrange transportation and accommodation, and ensure all aspects of business travel are taken care of.
  • Excellent communication skills for interacting with clients, travel agents, and vendors, as well as addressing any travel-related concerns or inquiries from employees.
  • Exceptional negotiation skills to secure the best rates and services from travel suppliers and vendors.
  • Understanding of travel regulations, customs and currencies to ensure compliance and advise clients.
  • Ability to work under pressure and multitask to handle last-minute changes to travel plans and respond to emergencies.
  • Financial acumen to manage budgets, understand cost structures, and achieve cost efficiencies in travel plans.
  • Problem-solving skills to swiftly tackle any travel disruptions or conflicts, and find practical and efficient solutions.
  • Knowledge of travel software and platforms to book flights, hotels, and car rentals, and to manage travel plans and itineraries.
  • Customer service skills to provide high-quality service to clients, understand their needs, and ensure their satisfaction.

Travel Manager Experience Requirements

A Travel Manager typically needs several years of experience in the travel industry or a related field.

Entry-level candidates often start in roles such as Travel Agent, Tour Guide, or Customer Service Representative in a travel agency, where they gain firsthand experience in coordinating travel arrangements and dealing with the common issues that arise.

Those with 2 to 3 years of experience may have developed their skills in communication, problem-solving, and organization.

They may also have gained a solid understanding of travel management software and industry regulations.

Candidates with 3 to 5 years of experience often move into roles such as Senior Travel Consultant or Travel Coordinator, where they hone their skills in negotiating with vendors, overseeing travel budgets, and managing corporate travel policies.

Those with more than 5 years of experience may have significant leadership and managerial experience, along with extensive knowledge of travel industry trends and the ability to build strong relationships with vendors and clients.

Such candidates are often ready to take on the responsibilities of a Travel Manager, such as developing strategic plans for travel, managing a team, and ensuring the company’s travel needs are met efficiently and cost-effectively.

They may also have experience with risk management and emergency response planning, which are critical aspects of this role.

Travel Manager Education and Training Requirements

Travel Managers typically have a bachelor’s degree in travel and tourism, business management, or another related field.

They need a strong understanding of the travel industry, including knowledge of various travel destinations, booking procedures, and travel regulations.

Previous experience in the travel industry or in a managerial role could be beneficial.

Proficiency in a second language can also be an advantage in this global industry.

Some positions, especially those in large corporations or specialized travel agencies, may require Travel Managers to have a master’s degree in tourism management or business administration.

There are various certifications available for Travel Managers, such as the Certified Travel Associate (CTA) or the Certified Travel Counselor (CTC).

These certifications may showcase a Travel Manager’s expertise in the field and commitment to ongoing learning.

Continuing education is also important in this role as travel trends, regulations, and technologies are constantly changing.

Hence, Travel Managers should stay updated through workshops, seminars, and industry conferences.

Travel Manager Salary Expectations

A Travel Manager can expect to earn an average salary of $81,437 (USD) per year.

However, the actual salary can vary based on factors such as professional experience, education, the scale of the employer’s business, and the location of the job.

Travel Manager Job Description FAQs

What skills does a travel manager need.

A Travel Manager should have excellent organizational and planning skills to coordinate various travel arrangements smoothly.

They should have strong negotiation skills to secure the best deals and prices.

Interpersonal and communication skills are also essential to liaise with clients, travel agents, and other service providers.

A good Travel Manager should also have a deep understanding of the travel industry trends, issues, and legal aspects of domestic and international travel.

Do Travel Managers need a degree?

A degree is not mandatory but is often beneficial.

A degree in business administration, hospitality management, or tourism can be particularly useful.

Additionally, many employers prefer candidates with experience in the travel industry or in a similar role.

The most important thing for a Travel Manager is to have a good understanding of travel arrangements, regulations, and cost management.

What should you look for in a Travel Manager resume?

When reviewing a Travel Manager’s resume, look for experience in managing corporate travel, including planning, booking, and coordinating travel arrangements.

They should have experience in negotiating with travel service providers and managing travel budgets.

Also, check for any relevant qualifications or certifications, such as a Certified Travel Associate or Certified Travel Counselor credential.

What qualities make a good Travel Manager?

A good Travel Manager should be detail-oriented and organized, with the ability to handle multiple travel bookings and schedules at once.

They should be good problem solvers, capable of dealing with any travel disruptions or emergencies quickly and efficiently.

Excellent communication skills are also important, as they need to liaise with various stakeholders and service providers.

A good Travel Manager should also have a passion for travel and a thorough understanding of the travel industry.

Is it difficult to hire a Travel Manager?

The difficulty of hiring a Travel Manager can depend on the specific requirements of the role.

For instance, if the position requires extensive travel industry experience or specific language skills, it might be more challenging to find the right candidate.

However, with a clear job description, competitive salary, and benefits package, and by utilizing various recruitment channels, it’s certainly possible to find a qualified and suitable Travel Manager.

And there we have it.

Today, we’ve taken an in-depth journey into the dynamic role of a travel manager .

It’s not just about booking flights.

It’s about orchestrating unforgettable experiences, one destination at a time.

Our travel manager job description template and real-world examples have given you the tools you need to set sail.

But why drop anchor now?

Go the extra mile with our job description generator . It’s your compass to precision-crafted job listings or tailoring your resume to perfection.

Every journey is a part of a larger adventure.

Let’s navigate that future. Together.

Reasons to Become a Travel Manager (Lead Adventure, Earn Money)

How to Become a Travel Manager (Complete Guide)

Disadvantages of Being a Travel Manager (Crisis Conundrums!)

Workplace 2.0: The AI Jobs Apocalypse and What It Means for You

The Solid Ground: Jobs That Are Immune to Economic Crashes

Career Cheer: The Jobs That Bring the Most Joy

The Dream Jobs: The Most Prestigious Careers in the World

travel agency manager job description

The Editorial Team at InterviewGuy.com is composed of certified interview coaches, seasoned HR professionals, and industry insiders. With decades of collective expertise and access to an unparalleled database of interview questions, we are dedicated to empowering job seekers. Our content meets real-time industry demands, ensuring readers receive timely, accurate, and actionable advice. We value our readers' insights and encourage feedback, corrections, and questions to maintain the highest level of accuracy and relevance.

Similar Posts

Biotechnology Product Manager Job Description [Updated for 2024]

Biotechnology Product Manager Job Description [Updated for 2024]

Agricultural Research Engineer Job Description [Updated for 2024]

Agricultural Research Engineer Job Description [Updated for 2024]

Chiropractic Assistant Job Description [Updated for 2024]

Chiropractic Assistant Job Description [Updated for 2024]

Dental Biller Job Description [Updated for 2024]

Dental Biller Job Description [Updated for 2024]

Cheese Technologist Job Description [Updated for 2024]

Cheese Technologist Job Description [Updated for 2024]

Cargo Pilot Job Description [Updated for 2024]

Cargo Pilot Job Description [Updated for 2024]

Leave a reply cancel reply.

Your email address will not be published. Required fields are marked *

Save my name, email, and website in this browser for the next time I comment.

  • Log in
  • Site search

Travel agency manager

Travel agency managers work in retail travel outlets, promoting and selling holidays and travel-related products

As a travel agency manager, you may manage a small independent business or a large chain. Some agencies specialise in business travel or offer a detailed knowledge of specific locations or travel products.

Your responsibilities will usually include the daily operational management of the agency, sales targets and development, staffing and financial management.

You'll need to ensure the agency delivers specialist, professional travel advice and offers a good range of competitive travel products to meet the demands of the customer. This will usually include an online booking service and tailor-made trips.

Responsibilities

As a travel agency manager, you'll need to:

  • promote and market the business, sometimes to new or niche markets
  • manage budgets and maintain statistical and financial records
  • sell travel products and tour packages
  • source products and destinations to meet consumer demands for bespoke travel and sustainable tourism
  • deliver and exceed branch performance and productivity
  • take part in familiarisation visits to new destinations, to gather information on issues and amenities of interest to consumers
  • liaise with travel partners, including airlines and hotels, to manage bookings and schedules, often a year in advance
  • deal with customer enquiries and aim to meet their expectations
  • provide sales reports to head office
  • implement alternative and innovative ideas for achieving new business
  • oversee the smooth, efficient running of the business
  • motivate the sales team to hit and exceed their targets and ensure company profitability
  • meet regularly with team leaders to give them sales figures and plan how they approach their work
  • meet company directors who advise on strategy and find out about any local issues and future trends
  • oversee the recruitment, selection and retention of staff as well as payroll matters and staff training
  • organise incentives, bonus schemes and competitions
  • deal with disciplinary matters and customer complaints.
  • Starting salaries range from £20,000 to £28,000, depending on the company's size, location and market.
  • With experience, travel agency managers can earn up to £40,000.
  • In senior-level positions, salaries are generally between £40,000 and £50,000.

Salaries vary greatly between agencies, with larger chains normally paying higher rates. You can enhance your earnings through various incentives and performance bonuses. Concessions for personal holidays and travel are also common.

Income figures are intended as a guide only.

Working hours

Working hours typically include a Saturday, which is classed as a normal working day. You'll usually have to coordinate cover over seven days a week, on a five-day day rota system. Part-time work is available.

You may occasionally need to work evenings when attending promotions and conferences.

If the travel agency is located in a call centre, shift work will usually be required.

What to expect

  • Jobs are available in most areas of the UK, with major travel agencies having a high street presence. Self-employment or freelance work is an option due to the rise in popularity of online bookings and tailor-made package tours.
  • The industry can experience downturns and upturns in equal measure, depending on the economic climate.
  • There is an emphasis on meeting sales and productivity targets.
  • Uniforms and a smart appearance are required in most organisations.
  • There is occasional travel within a working day, plus overseas travel.

Qualifications

Although you don't need a degree, HND or foundation degree to become a travel agency manager, subjects that include travel, business and management modules are useful, particularly if they have a practical work placement.

The following subjects may increase your chances:

  • business/marketing/financial management
  • business with languages
  • human geography
  • social/economic/business studies
  • travel/tourism/leisure studies.

Employers look for relevant managerial and travel-related experience. It's usual to start in a junior role, such as travel agency clerk or travel consultant, before moving into a management role.

Some of the major travel companies provide graduate training programmes in specific areas of the business. Although you may get placed in a retail travel agency during the training period, ultimately, you'll be working in a specific business function. This tends to be at head office or other relevant locations, even overseas.

Entry into a retail travel agency without a higher education qualification is possible. You'll usually need GCSEs in maths and English, as well as experience in travel and tourism.

Large travel companies such as TUI Group offer travel apprenticeships .

You'll need to have:

  • good communication skills
  • sales and customer-service skills
  • diplomacy and tact
  • innovation and energy
  • commitment to people management
  • the ability to lead and motivate a team
  • sound judgement with attention to detail
  • competent IT skills
  • strong organisational skills
  • resilience to cope with long hours and pressure at peak times
  • a genuine interest in travel
  • an awareness of the current trends in travel (e.g. sustainable tourism) and knowledge of popular and upcoming destinations is also important.

Work experience

Vacation or temporary work experience in a sales environment, as well as experience of foreign travel (e.g. as part of a gap year or summer placement) will enhance your application. The ability to communicate effectively in different languages is also helpful.

Relevant management experience in other areas of the leisure or tourism industry, such as hotels or airlines, is likely to increase your chances. Specific functional experience, perhaps in a marketing, sales, retail or IT role, is also helpful.

Find out more about the different kinds of work experience and internships that are available.

Most of the brand-name travel agents are owned by a few large groups, made even larger in recent years by high-profile mergers.

However, there are a number of independent agencies, some small and some with branches throughout the UK, and other specialist agencies. Such travel agents may deal with particular destinations or products, for instance, cooking holidays, sports activity breaks or niche locations. Check the list of members on the Association of Independent Tour Operators (AITO) website to get an idea of typical employers.

Online travel bookings play a significant role in the industry and there are job opportunities in all aspects of online travel management. Search for members of the Association of British Travel Agents (ABTA) on their website.

Self-employment is also possible, particularly when providing specialist travel options. The internet has created many opportunities due to demand from people wanting more tailored holidays at the best prices.

TV travel shops are another source of employment, with several of the major travel agencies owning their own satellite and cable TV channels.

Look for job vacancies at:

  • Travel Jobs
  • Travel Weekly

You can also check websites of travel agencies, companies and tour operators.

Specialist recruitment agencies such as C&M Travel Recruitment and Jane Peirce Travel Recruitment also handle vacancies.

With larger travel companies closing more of their high street shops to cut costs and focus on online sales, there are possibilities for independent travel consultants to fill the gap.

Professional development

Training is mainly on the job, although large companies may provide off-site training, some of which may be residential. Your training may involve travelling abroad or to other parts of the UK and will include training in sales areas such as insurance and online booking systems.

Skills such as payroll can be learned on the job, as can some management skills, like dealing with staff grievances. Training in these areas may be provided as part of the handover from the departing manager.

Continuing professional development (CPD) via training from their travel industry partners is encouraged by ABTA and the Institute of Travel and Tourism (ITT) .

NVQs and SVQs are offered at different levels and include courses relevant to managers or potential managers. There is also a Managing the Travel Business Diploma, provided by the International Air Transportation Association (IATA) .

It's also possible to complete postgraduate study in areas such as leisure and business. Search postgraduate courses in leisure management .

Career prospects

Generally, the role of a travel agency manager offers a lot of scope for variety and progression. It may be necessary to relocate or switch companies in order to achieve this.

In larger companies, it's often possible to move up the management ladder to area manager roles or move into another area of the business such as PR, human resources or marketing.

Typically, as a new entrant, you'll need to gain two-to-three years' experience as a sales consultant before being able to apply for a team leader position and a further two-to-three years' experience before applying for branch management roles.

By specialising in a few chosen destinations, opportunities may arise to relocate or spend time working abroad where you could forge links with travel partners overseas. Alternatively, you could move into education tourism, helping students learn skills and gain knowledge in educational institutions around the world. Alternatively you could teach tourism at an FE college or university.

The experience you gain as a travel agency manager also opens up opportunities in the wider tourism industry including hotels and leisure facilities, airlines and cruise ships.

How would you rate this page?

On a scale where 1 is dislike and 5 is like

  • Dislike 1 unhappy-very
  • Like 5 happy-very

Thank you for rating the page

We use cookies to collect information about how you use the National Careers Service. This information is used to make the website work as well as possible and improve our services.

You’ve accepted all cookies. You can change your cookie settings at any time.

beta Complete an independent survey to give us feedback about our website.

There is a problem

  • Home: Explore careers

Travel agency manager

Alternative titles for this job include travel manager.

Travel agency managers are responsible for the day-to-day running of travel agencies, meeting sales targets and promoting travel products.

Average salary (a year)

£20,000 Starter

£40,000 Experienced

Typical hours (a week)

43 to 45 a week

You could work

weekends flexibly

How to become

How to become a travel agency manager.

You can get into this job through:

  • a university course
  • a college course
  • an apprenticeship
  • working towards this role
  • applying directly

You could do a foundation degree, higher national diploma or degree in a subject like:

  • travel operations
  • tourism management
  • retail management
  • business management

You could join a travel company as a trainee manager once you finish your course.

Entry requirements

You'll usually need:

  • 1 or 2 A levels, or equivalent, for a foundation degree or higher national diploma
  • 2 to 3 A levels, or equivalent, for a degree

More Information

  • equivalent entry requirements
  • student finance for fees and living costs
  • university courses and entry requirements

You could do a college course, which may help when you start to look for work as a trainee manager. Courses include:

  • Level 4 Diploma in Travel and Tourism Management
  • Level 4 Diploma in Tourism Management
  • 1 or 2 A levels, a level 3 diploma or relevant experience for a level 4 or level 5 course
  • funding advice
  • search for courses

Apprenticeship

You could start by doing a travel consultant advanced apprenticeship, then take further on-the-job training to become a manager.

  • 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths, for an advanced apprenticeship
  • guide to apprenticeships

You could join a company as a travel agent and work your way up to become an assistant manager then manager, as you get more experience. You could also do training on the job.

Direct Application

You could apply to be a travel agency manager if you've got experience in retail management or sales.

Further information

You can get more advice about working in travel from the Institute of Travel & Tourism .

What it takes

Skills and knowledge.

You'll need:

  • customer service skills
  • to be thorough and pay attention to detail
  • the ability to sell products and services
  • active listening skills
  • a desire to help people
  • excellent verbal communication skills
  • ambition and a desire to succeed
  • the ability to work well with others
  • to be able to use a computer and the main software packages competently

What you’ll do

What you'll do, day-to-day tasks.

  • recruit and train new staff
  • set sales targets and monitor staff performance
  • work with tour operators to buy travel packages
  • organise staff rotas
  • control budgets
  • manage travel accounts for corporate clients
  • advise customers about travel products and destinations
  • provide sales reports for head office

Working environment

You could work in an office.

You may need to wear a uniform.

Career path and progression

With experience you could become a regional manager, with responsibility for several travel agency branches.

You could also work as a business travel manager with a multinational company.

You could set up your own travel business.

Current opportunities

Apprenticeships in england, apprentice travel consultant.

  • Wage: £9,984.00 Annually
  • Location: Wetherby

TUI Retail Apprentice

  • Wage: £13,530.00 Annually
  • Location: White Rose Shopping Centre, Leeds

Courses In England

Diploma in travel & tourism.

  • Provider: NORTHAMPTON COLLEGE
  • Start date: 02 September 2024
  • Location: DAVENTRY

Travel and Tourism Diploma

  • Provider: LUTON SIXTH FORM COLLEGE
  • Start date: 05 September 2024
  • Location: Luton

Jobs In the United Kingdom

The Find a job service can help you with your search for jobs and send alerts when new jobs become available.

Not what you're looking for?

Search further careers, related careers.

  • Travel agent
  • Tour manager
  • Airline customer service agent
  • Customer services manager
  • Airport information assistant

Skills assessment

Take an assessment to learn more about your skills and the careers that might suit you.

Speak to an adviser

You can call 0800 100 900 or use webchat to speak to an adviser.

We're open:

  • 8am to 8pm Monday to Friday
  • 10am to 5pm Saturdays and bank holidays

We're closed on Sundays, Christmas Day and New Year's Day.

Is this page useful?

Thank you for your feedback.

Thank you for your feedback. Click here if you'd like to let us know how we can improve the service.

Rate your experience

How satisfied are you with the website?

  • Job Descriptions
  • Hospitality and Tourism Job Descriptions

Travel Agent Job Description

The purpose of a travel agent is to sell transportation and accommodation to individuals and groups planning trips. They provide advice on travel destinations, plan itineraries, and collect payments. These professionals are passionate about travel with an aptitude for sales and customer service.

Try Betterteam

Post your jobs to 100+ job boards

  • Reach over 250 million candidates.
  • Get candidates in hours, not days.

Travel Agent Job Description Template:

Our travel agency is searching for a friendly and professional travel agent to join our team. As our travel agent, you should be passionate about seeing the world and helping others do the same. This role involves planning holidays, suggesting travel destinations, maintaining client files, and managing large-scale events.

In this position, your ultimate goal will be to keep our clients satisfied and loyal for future services. The ideal candidate will be an excellent communicator with in-depth knowledge of domestic and international travel destinations. To succeed in this role, you should also possess outstanding negotiation and sales skills.

Responsibilities:

  • Plan details for travel including transportation, accommodation, and airlines.
  • Work with clients to determine their traveling needs.
  • Guide clients on the appropriate styles of transportation, travel dates, costs, and accommodations.
  • Manage large-scale events including conferences and retreats.
  • Book transportation and hotel reservations on behalf of clients.
  • Collect payments and pay fees.
  • Resolve travel issues, complaints, and refunds.
  • Meet sales targets and profit goals.
  • Maintain client information and financial records.
  • Ensure you stay up-to-date with tourism trends by attending travel seminars.

Requirements:

  • Bachelor’s degree in tourism, hospitality or relevant field.
  • A minimum of 2 years experience in a similar role.
  • In-depth knowledge of domestic and foreign travel destinations.
  • Excellent sales and interpersonal skills.
  • Ability to communicate and negotiate effectively.
  • Outstanding knowledge of the latest tourism trends.

Related Articles:

Travel agent interview questions, travel manager job description, travel manager interview questions, travel planner job description, travel planner interview questions.

  • English (UK)
  • English (CA)
  • Deutsch (DE)
  • Deutsch (CH)

Top 7 best travel agency software in 2024

What is travel agency software and who is it useful for, what benefits does travel agent software offer.

  • Simplified booking processes: Customers can compare and book flights, accommodation, and services from various suppliers via a user-friendly travel booking system.
  • Automation of back-office tasks: Automated itinerary creation, invoicing, and payments help businesses save time and boost productivity.
  • Real-time inventory management: Centralized inventory data enables businesses to make customized recommendations and prevent overbooking.
  • Built-in Customer Relationship Management (CRM): Businesses can better manage customer relationships by tracking interactions and preferences.
  • Immediate cost savings: Businesses can access negotiated rates and discounts to provide competitive pricing.
  • Enhanced decision-making: Businesses can easily access insights into sales, revenue, and other key metrics to help inform future business strategies.

What features and functionality to look for in travel agency software

The best travel agency software in 2024, 1. travelperk.

Core strengths:

How customers rate travelperk, travelperk pricing.

  • Starter: This plan is completely free to use, with no monthly subscription fee. The first 5 bookings each month are completely free too (with a 5% booking fee thereafter). You’ll have access to consolidated invoicing, unlimited cost centers, one policy and approval workflow, and travel restriction information and alerts.
  • Premium: For $99/month and a 3% booking fee, you’ll have access to concierge services and savings of up to 25% with VAT-ready invoices.
  • Pro: For $299/month and a 3% booking fee, you'll unlock unlimited policy and approval workflows, unlimited budgets by cost center, custom reports and insights, and access to corporate rates.
  • Enterprise: This option is designed for enterprise businesses that want to customize their requirements. To find out more about this plan, get in touch with an expert .

Traveler Street Coffee

Discover today how to give your execs a top-notch travel experience that will have them smiling every step of the way.

  • A centralized booking platform provides travel agents with access to a range of travel options, including flights, accommodations, car rentals, and more.
  • Sabre’s GDS allows travel agents to search, compare, and book travel services for their clients.
  • A mobile app enables travel management companies (TMCs), corporate travel managers, and travelers to access, manage and organize their business trips and itineraries.
  • CRM tools help travel agencies manage customer information, preferences, and communication history.
  • Reporting and analytics features provide insights into booking patterns, sales performance, and other key metrics to help travel agencies make informed business decisions.

How customers rate Sabre

Sabre pricing.

  • Businesses can publish mini websites for each project to help their clients visualize the whole trip in one go.
  • Businesses can consolidate suppliers within a personal catalog for easy management.
  • Budgets can be adjusted flexibly using dynamic pricing to align with each client's requirements.
  • Ezus automates trip costing to help agencies stay within each client's budget.
  • Travel proposal documents and quotes can be customized and tailored to an agency’s unique branding.

How customers rate Ezus

Pricing information.

  • Starter: $139 per month.
  • Professional: $399 per month.
  • Premium: $849 per month.
  • Enterprise: Customized subscription prices are available for larger enterprises.

4. Dolphin Dynamics

  • Tools to help manage and book travel services, including flights, accommodations, tours, car rentals, and cruises.
  • A travel CRM helps agencies manage customer information, preferences, communication history, and interactions to boost targeted marketing efforts.
  • Integrations with suppliers, including airlines, hotels, and car rental companies help agents access real-time product availability and accurate pricing information.
  • Reporting and analytics features enable travel agencies to gain insights into sales, revenue, booking trends, and other key performance metrics.
  • Each platform and its workflows and processes are customizable to meet the unique needs of each business.

How customers rate Dolphin Dynamics

Learn more about travelperk, 5. travelport.

  • Travel agents can access booking platforms where they can search, compare, and book flights, accommodation, car rentals, and other travel services from multiple suppliers.
  • Travelport provides APIs that enable travel agencies to integrate Travelport's data and booking capabilities into their own systems and websites.
  • The platform’s “Productivity Automator” feature streamlines workflows and reduces the number of manual back-office tasks.
  • Businesses can process payments, manage commissions, and handle financial transactions within the platform.
  • Travel agencies can access reporting and analytics tools to gain insights into sales, revenue, booking trends, and other important performance metrics.

How customers rate Travelport

Travelport pricing.

  • Businesses can improve efficiency and reduce costs with completely automated sales workflows.
  • A reporting engine helps businesses access accurate profitability reports for each tour and package product.
  • Reports on supplier performance help companies understand the revenue generated for each supplier, aiding in renegotiations for better commissions.
  • Businesses can access multilingual quotes, invoices, and travel itineraries.
  • Automated payment reminders enable quicker reconciliation.

How customers rate Lemax

Lemax pricing.

  • Juniper’s booking engine enables businesses to create personalized vacation packages for their customers.
  • Businesses can access yield management tools and adjust prices and offers according to market conditions.
  • A flexible booking system enables customers, travel agencies, and affiliates to offer products at discounted or commission-based rates.
  • Wholesale tour operators can easily offer a wide range of products from a single platform to reach thousands of clients.
  • Businesses can manage their product portfolios and update availability, change prices, and sell complementary products directly from the platform.

How customers rate Juniper

Juniper pricing.

Train Plane Travel

Make business travel simpler. Forever.

  • See our platform in action . Trusted by thousands of companies worldwide, TravelPerk makes business travel simpler to manage with more flexibility, full control of spending with easy reporting, and options to offset your carbon footprint.
  • Find hundreds of resources on all things business travel, from tips on traveling more sustainably, to advice on setting up a business travel policy, and managing your expenses. Our latest e-books and blog posts have you covered.
  • Never miss another update. Stay in touch with us on social for the latest product releases, upcoming events, and articles fresh off the press.

" "

10 Most impactful travel technology companies in 2024

business traveler in a park with corporate travel app

5 best corporate travel management apps

Europe Scaled

The 8 best business travel management companies in Europe

  • Business Travel Management
  • Offset Carbon Footprint
  • Flexible travel
  • Travelperk Sustainability Policy
  • Corporate Travel Resources
  • Corporate Travel Glossary
  • For Travel Managers
  • For Finance Teams
  • For Travelers
  • Thoughts from TravelPerk
  • Careers Hiring
  • User Reviews
  • Integrations
  • Privacy Center
  • Help Center
  • Privacy Policy
  • Cookies Policy
  • Modern Slavery Act | Statement
  • Supplier Code of Conduct

IMAGES

  1. Travel Sales Manager Job Description

    travel agency manager job description

  2. Gratis Travel Agent Job Description

    travel agency manager job description

  3. Travel Agent Branch Manager Job Description

    travel agency manager job description

  4. Travel Manager Job Description

    travel agency manager job description

  5. Travel Manager Job Description

    travel agency manager job description

  6. Travel Associate Job Description

    travel agency manager job description

VIDEO

  1. Diploma in Tourism Management Course Requirements

  2. What is Agency Manager/ Agency Channel/Manager Profile / Life Insurance / How to work in Agency

  3. Travel Agency

  4. How to make HR Manager Job Description

  5. Dreamport Hiring

  6. Wife and her lover arrested on Travel agency manager Anupam Singh's murder case at Barasat

COMMENTS

  1. Travel Manager Job Description

    Travel Manager Job Description Template. We are looking for a detail-oriented individual to join our team as a travel manager. The responsibilities of the travel manager include optimizing our travel operations, making travel arrangements over the phone or the internet, providing guidance on travel arrangements, and preparing budget reports.

  2. Travel Agency Manager Job Description Template with tips

    A Travel Agency Manager oversees the daily operations of your travel agency. They ensure the successful and efficient operation of your agency and are in charge of managing the team in the store. Their main goal is to facilitate the growth (both in size and revenue) of your travel agency. Essential parts of a Travel Agency Manager's job ...

  3. 8 Travel Agency Manager Responsibilities (Plus 6 Skills)

    8 Travel Agency Manager Responsibilities. Listed below are eight travel agency manager responsibilities: 1. Managing daily operations. A key duty of these managers is to plan, organise and execute the daily operations of a travel agency. This can include monitoring and delegating staff tasks, managing customer requests, helping travellers with ...

  4. Travel Manager Job Description [Updated for 2024]

    Travel Manager Duties and Responsibilities. Travel Managers are responsible for planning, organizing, and implementing travel plans for a corporation or an individual. They are responsible for cost management, ensuring safety and comfort of the travelers, and making sure all travel operations run smoothly. They have the following duties and ...

  5. What does a Travel Agency Manager do? Role & Responsibilities

    A travel consultant uses their expert knowledge to arrange and make reservations for flights, hotel stays, travel excursions, and vacation packages. They speak with contacts at properties across the globe to help customize clients' vacations to their needs. They recommend restaurants, sightseeing destinations, and may arrange travel discounts.

  6. Travel Manager Job Description

    Travel Manager Job Description. Featured in: A travel manager directs, operates, and administers travel programs for businesses and travel agencies. They often work for large corporations and manage business travel, making arrangements for employees and executives. They also work for travel agencies that assist clients with their travel plans.

  7. Travel Manager Job Description

    Manage travel logistics for incidents. Lead travel related communication and marketing plans within region. Dispute resolution related to car service. Monitor and enforce compliance to all internal/external requirements. Providing case management and routine discharge planning services to patients and their families.

  8. Corporate Travel Manager job description

    Develop strategic policies and programs for corporate travel. Handle and oversee all travel arrangements (air, lodgings etc.) and operations. Manage relationships with travel agencies and vendors. Negotiate contracts or rates with travel service providers. Provide advise on travel documents, insurance, import/export regulations etc.

  9. Travel agency manager: duties, description & salary

    Starting salary (per month) 7. Job ads. Fun fact. In July 2021, the world witnessed a first: a billionaire paid to go into space (well, the edge of space)! Richard Branson beat Jeff Bezos to it with a modern day space race that had us all talking about space tourism and Virgin Galactic. And despite the price tag (between $200,000 and $250,000 ...

  10. Travel agency manager job profile

    Salary. Starting salaries range from £20,000 to £28,000, depending on the company's size, location and market. With experience, travel agency managers can earn up to £40,000. In senior-level positions, salaries are generally between £40,000 and £50,000. Salaries vary greatly between agencies, with larger chains normally paying higher rates.

  11. Travel Agent Job Description [Updated for 2024]

    The average salary of a Travel Agent is $44,953 per year. This figure may vary by location and experience. Travel Agents typically earn an average of $150 in tips per day. Common benefits of the position include the ability to work remotely or at home, 401 (k) matching and paid time off.

  12. Travel Agency Manager Jobs, Employment

    Congressional Affairs Specialist. U.S. Department of State. Hybrid work in Washington, DC 20520. $139,395 - $181,216 a year. Full-time. 25% or less - Some travel may be required. Coordinates Bureau responses to special information requests from Congress and other U.S. Government agencies. Posted 2 days ago ·. More...

  13. Travel agency manager

    Alternative titles for this job include Travel manager. Travel agency managers are responsible for the day-to-day running of travel agencies, meeting sales targets and promoting travel products. Average salary (a year) £20,000 Starter. to.

  14. What A Business Travel Manager Does

    A look at what makes up a travel manager's job description. Travel managers play a critical role in the success of a corporate travel program. But the scope of their job reaches far beyond reserving flights, making hotel reservations, and booking car rentals. Travel managers interact with many - if not all - of the stakeholders in a ...

  15. What are some travel agency manager responsibilities?

    Updated 4 November 2022. Travel agency managers are professionals who are in charge of and work in travel outlets. Some of their responsibilities include promoting and selling holidays and travel-related products. Exploring the different responsibilities of a travel agency manager can help you determine if this career is for you.

  16. Corporate Travel Manager Job Description

    Corporate Travel Manager Responsibilities: Developing and implementing a corporate travel policy. Setting up and organizing a monthly or annual travel budget. Negotiating rates, travel deals, and contracts with travel agencies. Maintaining a good working relationship with travel service providers and vendors. Completing daily travel tasks, such ...

  17. Travel Agent Job Description [+2024 TEMPLATE]

    Travel Agent responsibilities include: Planning and selling transportations, accommodations, insurance and other travel services. Cooperating with clients to determine their needs and advising them appropriate destination, modes of transportations, travel dates, costs and accommodations. Providing relevant information, brochures and ...

  18. Travel Operations Manager Job Description

    To write an effective travel operations manager job description, begin by listing detailed duties, responsibilities and expectations. ... Ideally at least 8 years of directly related experience in the travel industry, preferably as a corporate travel manager or travel agencies Strong Sabre GDS skills (booking, ticketing, scripts and profile ...

  19. Travel Agent Job Description

    Manage large-scale events including conferences and retreats. Book transportation and hotel reservations on behalf of clients. Collect payments and pay fees. Resolve travel issues, complaints, and refunds. Meet sales targets and profit goals. Maintain client information and financial records. Ensure you stay up-to-date with tourism trends by ...

  20. Regional Travel Manager Job Description

    We have included regional travel manager job description templates that you can modify and use. Sample responsibilities for this position include: Communicate with Retail Operations staff to facilitate artistic and product training for all M·A·C Artists. Clearly communicate Customer service objectives to staff.

  21. OLTA Travel

    Our goal is to provide the highest quality services to make your clients fall in love with Russia. OLTA Travel is a leading Russian DMC with offices in Moscow, Saint Petersburg and Irkutsk (Lake Baikal). Tour operators, travel agencies, and other businesses from more than 53 countries have selected us to experience an unforgettable Eurasian ...

  22. Wanderlust Travel Co.

    BOOK MY FREE PLANNING CALL. Come one, come all — and come get your vacation of a lifetime. Step right up and reserve your complimentary planning call now, so our team of travel experts can make travel magic for you. California Seller of Travel Registration Number: 2063964-50. | Florida Seller of Travel Reference Number: DTN2738984.

  23. The top 7 best travel agency software in 2024

    4. Dolphin Dynamics. Dolphin Dynamics is a travel technology company that provides a suite of software modules for TMCs, leisure agents, travel agencies, tour operators, and other travel businesses. The product range includes booking, customer, and reservation management tools as well as accounting and reporting features.