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Virtual Physicians at HealthLink BC

HealthLink BC’s virtual physicians provide confidential health information and advice. HealthLink BC’s virtual physicians are doctors from across British Columbia. They can help you stay healthy, get better, manage chronic conditions and seek further treatment, if needed.

HealthLink BC virtual physicians are available to  8-1-1  callers after assessment by one of our registered nurses. If the nurse determines that further medical assessment by a doctor would help you get the best advice on when and where you should seek care, they may refer you to your family doctor or nurse practitioner, a health provider in your community or one of our virtual physicians.

8-1-1 virtual physician consults are available by phone or by video.

Virtual Physician by Phone

If you have been referred to a virtual physician and would like to speak to the doctor by phone, one of our medical office assistants will work with you to schedule a telephone consult with a physician. Before ending the call with 8-1-1 , the assistant will find out what the best day and time is for the physician to call you and confirm your contact information. At the time of our appointment, the physician will call you directly. 

Here are some helpful tips for your telephone consult:

• Choose distraction-free, private location
• Have a pen and paper ready to take notes
• Ensure your device is charged

When you receive the Zoom call from the doctor for your consultation or follow-up, it may come from an area code such as 646 or 212 or another North American city like New York. Our doctors live and work in British Columbia but a Zoom call may be routed through any city where Zoom operates. Please be assured your personal information remains in Canada.

Virtual Physicians by Video

If you have been referred to a virtual physician and would like to speak to the doctor by video, one of our medical office assistants will work with you to schedule a video consult with a doctor. Before ending the call with 8-1-1 , the assistant will find out what the best day and time for the doctor to video you and confirm your contact details. You will also receive an email with a Zoom meeting link, and instructions on how to set up and be ready for the Zoom video consult.

Set up the meeting before your video consult

Install the Zoom app on your device. You can skip this step if you already have Zoom installed.

• From a PC or Mac click or tap join from your browser link to test your audio and video connection
• From an iOS or Android device go to Google Play/Apple Store to download and install the Zoom app, then click or tap the Join a Test Meeting link to test your audio and video connection

Test the Zoom app on your device

• From an iOS or Android device go to Google Play/Apple Store to download & install the Zoom app, then click or tap the Join a Test Meeting link to test your audio and video connection

If Zoom is not working, refer to the  Zoom Computer  or  Zoom Mobile  requirements.

To join the video consult

• Click on the Zoom Meeting link in the email
• The doctor will call you at the scheduled consult time and provide a unique code to enter into Zoom. Entering this code will admit you to the consult. You may also hear from the medical office assistant to confirm you are ready
• Click the Join Audio and Start Video icons
• You will be placed in a virtual waiting room until the physician admits you into the video consult
• In the video consult, to mute or unmute your microphone or to start or stop your video, click on the icons located in the bottom left corner of your screen. When clicked or tapped, the microphone icon will mute and unmute sounds, and the video icon will turn on and off your camera
• If at any time during a video consult you feel uncomfortable, let the physician know and we can contact you by phone or refer you to services in your community
• When your consult is over, visit the  HealthLink BC 8-1-1 Virtual Physician Service Survey: Your Experience  to share your feedback. The survey will take just 5 minutes and help improve the experience for future 8-1-1 callers

Here are some helpful tips for getting ready for your video consult:

• Choose a well-lit, distraction-free, private location
• Ensure your mobile device is charged
• If available, use a wired connection to the internet or Wi-Fi to avoid extra data charges

Take these steps to make sure your video consult is secure

Your privacy is important to us. Similar to a face-to-face visit, your identity will be confirmed and your information will be kept confidential. Visits will not be recorded. We confirm your email before sending you the Video Consult invitation.

There are also a few safe online practices you can do to help ensure your consult is secure: 

• Use password protected Wi-Fi, not public Wi-Fi
• Use anti-malware and antivirus software
• Download applications only from trusted sources
• Ensure your Zoom application is up-to-date

We use a healthcare version of Zoom that is compliant with Province of British Columbia privacy laws. Servers are located in Canada to ensure data stays in Canada. Audio, video and messages are encrypted and the application is configured to ensure security best practices are followed.   Last updated: December 8, 2020  

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We appreciate your feedback. Comments submitted through the form below can help us fix errors in page content, get rid of interface bugs, and update the HealthLinkBC website to better suit the needs of the people who use it.

To submit feedback about this web page, please enter your comments, suggestions, compliments or questions in the form below. To submit general feedback about the HealthLink BC website, please click on the General Feedback tab.

To submit general feedback about the HealthLink BC website, please enter your comments, suggestions, compliments or questions in the form below. To submit feedback about a specific web page, please click on the About This Page tab.

Please note that we are unable to provide general health information or advice about symptoms by email. For general health information or symptom advice, please call us at  8-1-1  any time of the day or night.

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To share this link, enter the information below and click on the "submit" button.

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There are many ways you can add physical activity to your healthy lifestyle, no matter your age or activity level. Ask us your physical activity question. Physical activity related questions will be answered by one of HealthLink BC’s qualified exercise professionals.

To submit your question about physical activity, please complete the form below.

For questions not related to physical activity, please use the General Feedback tab.

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Please note that while appointment times are approximate, our dedicated team ensures all patients receive a call from a doctor by the end of the day for quality care.

SPEAK TO A DOCTOR ONLINE

THIS SERVICE IS

For bc residents, days a week, see a doctor, hours: mon - fri: 8am - 9pm sat - sun: 8am - 4pm (holidays may vary) contact: email: [email protected] address: #1026 - 10153 king george blvd, surrey, bc, v3t 5x4, types of services.

• General Health Check Ups
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• For Urgent Care or Emergencies Please Visit Your Nearest Hospital or Dial 9-1-1

OUR TELEHEALTH POLICIES (please read before booking)

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To cancel your appointment please click here.

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Important Notice:          Please read our new notice on COVID-19.

Add Telehealth to your practice or clinic →

Book an online appointment with a Canadian doctor.

See a doctor when and how you need to., covered in british columbia, alberta, and ontario with a valid health card., how it works ↓.

How it works

Skip the waiting room! No wait times here!

Follow these easy steps:

Book with a Doctor

That’s right – no waiting! WELL Health VirtualClinic+ allows you to quickly book an appointment online to see a doctor.

View Doctors →

Connect with Your Doctor

Once your appointment starts, you can connect to the doctor by phone, video, or secure messaging, on any device and no app download required. You decide how you’d like to communicate.

Receive referrals, requisitions, prescriptions and any other documents you need, all online. Free prescription delivery in Canada.

Get started →

Walk-in and Family Doctors when you need them

Join your virtual appointment with a doctor from the comfort of your own home or work, not in a crowded clinic!

Lab Test results & other requisitions on demand! We’ll save you time.

Prescriptions & renewals delivered right to your home or office! Enjoy FREE delivery anywhere in Canada.

Trusted advice wherever you are! Care that values you and your schedule.

Our Healthcare Services

Benefits for Canadian Patients

FREE to British Columbians,Albertans, and Ontarians

If you have a valid BC MSP, Alberta AHCIP, or Ontario OHIP number then the VirtualClinic+ Telehealth service is no cost to you.

Lowest Pricing

For Canadians outside of BC, Alberta, and Ontario. WELL Health VirtualClinic+ offers the lowest pricing around. Telehealth appointments start at just $30, with no additional fees!

Your Doctor or any Doctor

With WELL Health VirtualClinic+ you choose which doctor you want to see even potentially your own family doctor. If you don’t see your family doctor on our platform, tell her/him about us! We’d love to have them join!

The Most Convenient Care

With WELL Health VirtualClinic+ you are back in control. Connect directly to your doctor, by phone, video or secure messaging from wherever you are. Telehealth services provide quality care without wait times and extended time away from your life and its many obligations.

100% Private and Confidential

Your interaction with our doctors is secure and private. All of our data is secured with bank-level encryption and stored securely in Canada.

Always Expanding to Serve You Better

At WELL Health VirtualClinic+, we are continuously expanding the breadth of our telehealth services and growing our team of highly qualified health professionals. We are quickly ramping up doctors to join the platform.

Connect to Doctors by phone, video or secure messaging.

No Hidden Charges!

British Columbia, Alberta, Ontario Residents

Free with a valid BC Medical Services Plan (MSP), Alberta Health Care Insurance Plan (AHCIP),and Ontario Health Insurance Plan (OHIP).

Health Spending Accounts

Receipt provided for reimbursement if eligible.

Non-BC, Alberta,Ontario Residents

All Canadians who do not have valid BC MSP, Alberta AHCIP, or Ontario OHIP coverage.

* Please note: We are actively adding to our roster of BC physicians. Initially availability may be limited in BC.

Have a question?

How do I get a prescription? Will my pharmacy accept it?

Is well health virtualclinic+ safe, is well health virtualclinic+ secure, how do i book my appointment, is this legit, can i choose which doctor i speak with, can i speak with my family doctor, do i have to pay is it covered by my provincial health insurance plan, how is payment taken, what is the price how much does well health virtualclinic+ cost.

Get the best care from anywhere!

WELL Health VirtualClinic+ is focused on modernizing and digitizing Healthcare. Our mission is to positively impact health outcomes by leveraging technology to empower patients and doctors.

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Virtual Care Services

Virtual care connects patients to health care providers and information through the use of technology. Learn more about the virtual care services we offer by selecting a service below. Talk to your health care provider to find out about virtual care options available to you.

To learn more about the latest updates in virtual care at Island Health, view the latest edition of our Virtual Care Services Newsletter .

Spring 2024 Newsletter

• Virtual Wound, Ostomy, and Continence Care in Long Term Care
• Hospital at Home Expansion to Cowichan District Hospital
• Quality Improvement Underway for Remote Registration Service
• Virtual Care Success Stories

Winter 2024 Newsletter

• Call4Care Available as a New Service Offering
• New Virtual Care Guidelines and Policies
• Telestroke Update: Planning for a Pilot at Comox Valley Hospital
• Virtual Critical Care Service in Development
• Protecting our Patients' Privacy with Approved Virtual Care Solutions
• New Digital Health Literacy & Virtual Health eLearning Courses Available

Fall 2023 Newsletter

• Zoom for Healthcare Patient iPad Pilot Project
• Interpreting Services Expansion
• Virtual Care to Support the NVI Stabilization Initiative

Summer 2023 Newsletter

• Call4Care Pilot Project Overview
• Virtual Palliative Supportive Care Available Island-Wide
• Remote Cochlear Implant Program Awarded by Health Quality BC

+1-844-996-3763

See an online doctor in vancouver for free.

Quality healthcare is now a click away! Rocket Doctor lets you connect with a fully vetted physician from the comfort of your home. Avoid waiting rooms. Talk to an online doctor in Vancouver right now.

Our Founder Has Been Featured In:

Consult an online doctor Vancouver

Vancouver is considered as one of the most livable cities in the world where the sea meets the mountains. This scenic seaport city is located in British Columbia. It is known for its state-of-the-art medical clinics that both tourists and residents can visit. With the addition of virtual healthcare, connecting with fully-licensed physicians is now made faster and more convenient.

With Rocket Doctor, expect only excellent standard of care and easy access to online doctors in Vancouver. Connect with a full-licensed physician any time of the day, 24/7. Book a consultation from your computer, tablet, or mobile phone. The information you provide is safe with us.

See an online doctor in Vancouver today.

Why Use Rocket Doctor?

Skip The Waiting Room. Skip The Wait Entirely.

Schedule a virtual appointment with a Rocket Doctor who is an expert in your condition.

No Need To Repeat Yourself.

Fill out most of your info beforehand, so your appointment is spent focusing on your current diagnosis and future treatment options.

Recover Better Than Ever

Rest easy knowing you have an answer without the cost, time or challenge of visiting a hospital. You can also easily call your doctor for help if you aren’t feeling well – no more waiting on hold for an appointment or going back to the office.

How Rocket Doctor Works

Tell us about you.

We collect all the information we need ahead of your consultation.

Tell us what you need

Tell us about your symptoms and what worries you.

Book a Virtual Consultation

Select a time for your consultation with a medical doctor.

Pay Nothing Out of Pocket

We bill directly. As a covered Vancouver resident, you pay nothing.

What Patients Say

What Our Doctors Can Help You With

Primary care consultations.

Our doctors can help you with any family medicine and primary care needs.

ePrescriptions

Our doctors can fill ePrescriptions for non-controlled substances.

Labs & Referrals

Doctors can order lab work and give you a lab work requisition.

Medical Notes

Doctors can give you a sick note for work or school for short absences.

What Our Doctors Can't Help You With

Medical emergencies.

Rocket Doctor is not intended for medical emergencies. If you believe you are experiencing an emergency, please call 911 or proceed to your nearest emergency room.

Controlled Medication

Our doctors cannot prescribe controlled medications such as narcotics.

Disability and School Forms

Doctors cannot fill out WSIB or specialty disability forms, such as school absence forms.

Backdated sick notes

Doctors cannot provide sick notes for an illness that occurred in the past.

Long absences sick notes

Our Doctors cannot provide sick notes for absences greater than a week.

We are a community of fully-licensed board-certified doctors ready to provide virtual care 24/7. We want to make the process of receiving healthcare more peaceful, more accurate, and more convenient.

At the touch of a button, you’re able to schedule an appointment and speak to a doctor face-to-face to get important diagnosis, prescriptions and care instructions so you or your child can start to feel better, faster.

Our Founder, And Mission​

As a practicing Emergency Room Doctor, William Cherniak saw first-hand how the lack of options to in-person care negatively impact patients, families, and doctors.

With Rocket Doctor, Dr. Cherniak is creating an accessible and comfortable way for patients and families to access the care they need.

Our Medical Leadership

Dr. William Cherniak (MPH CCFP-EM/DABFM)

CEO, Founder

Dr. Justin Losier (CCFP-EM, PEM)

Co-Founder and Chief Medical Officer

Dr. Jennifer Ashley O'Driscoll (CFPC)

Head of Family Medicine

Dr. Christopher Byrne (MSc FRCPC)

Head of Addictions

Dr. Rohit Gandhi (CCFP-EM)

MD Lead Eastern Canada

Dr. Sam Montasser (CCFP)

MD Lead Western Canada

Dr. David Mikhail (MPH(c), FRCSC)

Head of Surgical Services

Dr. George Mastoras (FRCPC)

Head of Emergency Medicine

Our Providers

Our fully-licensed board-certified doctors are trained at top institutions..

Book an Appointment

Or call us for help booking an appointment.

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Ontario Rocket Doctor Inc. 180 John St Toronto, ON M5T 1X5

+1-867-670-2273

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Made with ❤️  in 🇨🇦 

Which Province Are You Located In?

British Columbia

General Medicine

Substance use service, other specialist, choose your care.

Primary Care Appointment with a Doctor

Connect with a doctor in British Columbia for a primary care consultation. Through Rocket Doctor’s platform, you can see and speak to the doctor virtually, just like you’re in the clinic.

The doctor can assess symptoms or concerns through a video or audio visit in order to diagnose, prescribe medication, handle refills, write lab requisitions, order imaging, refer to a specialist and more.

Join the waitlist

Physicians’ calendars are currently full, please check back for updated availabilities, these can change hour to hour. Currently, we are prioritizing patients in need of a follow up visit. If you are a patient who has been seen by a doctor on the platform before and require a follow-up appointment, kindly review your email, and register your account on Rocket Doctor’s patient portal.

Please click on Forgot Password and input your email address. After completing this step, you will be able to access your account and chat with our patient care team to arrange a follow-up appointment.

Appointments: FREE with BC Health Card

Appointment with a Nurse Practitioner

Connect to a Nurse Practitioner on Rocket Doctor’s platform who can assist  you with primary care, diagnosis, treatment, condition management, prescriptions and more. This service comes at a cost of $50 per visit due to the current lack of specific billing codes for Nurse Practitioner virtual consultations under Medical Services Plan (MSP) for British Columbia.

Primary Care Appointments: $50

Mental Health Counselling (Mental Health Nurse)

Struggling with low mood? Unable to sleep? Experiencing a challenging time in life? Feeling stressed, overwhelmed, or burnt out?

Book an appointment virtually or via phone with a mental health professional. Registered mental health nurses provide counselling and comprehensive care. Chat with a trusted medical professional and receive tailored support to start feeling like yourself again.

Your insurance may cover costs for this service. Please check the list for service providers.

Appointments: $80 (60 Minute Consultation)

Click here for more info

Connect with a doctor in Alberta for a primary care consultation. Through Rocket Doctor’s platform, you can see and speak to the doctor virtually, just like you’re in the clinic.

Appointments: FREE with Alberta Health Card

Do you have a valid/unexpired OHIP card?

Do you have a referral?

If you do not have a referral and would like to book an appointment with our General Medicine providers please

If you have a referral that has already been faxed to Rocket Doctor and would like to follow up on its status.

Please Call 1 867 670 2273

If you have a referral for any of the below available specializations.

• Allergy / Immunology
• Dermatology
• Family + Lactation Consulting
• General Surgery
• Internal Medicine
• Lifestyle Medicine for Stroke Neurology
• Orthopedic Surgery
• Nephrologist
• Pediatric Neurology
• Respirology

Please Fax 1 647 696 8973

Mental Health Counselling (Registered Mental Health Nurse)

Accepted plans that cover this service include:

• Medavie Blue Cross – VAC (Veterans Affairs Canada), RCMP (Royal Canadian Mounted Polic), the CAF (Canadian Armed Forces), and IRCCC (Immigration, Refugees, and Citizenship Canada)
• NIHB (Non-Insured Health Benefits) – Government of Canada program providing mental health counselling benefits for First Nations and Inuit peoples.
•  Canada Life – (responsible for claims under the PSHCP – The Public Service Health Care Plan)

In some cases you may be required to pay for your appointment and then submit a claim for reimbursement, for more details, please contact your provider.

Live Text Chat with a Doctor

Get the answers to your healthcare concerns from a licensed Ontario physician in real-time.

Connect with a doctor and chat in real-time via live text chat. Choose a time and connect with a doctor who can diagnose, prescribe medication, handle refills, write lab requisitions, order imaging, and more.

Appointments: $65

Live Video Call with a Physician Assistant

Connect with a qualified Physician Assistant through live video call from your smart phone, tablet or computer.

Schedule your video medical consultation at a time that works for you. Rest assured, you’re in good hands. Our dedicated Physician Assistants are highly trained, and all cases are reviewed by a fully licensed Ontario doctor.

Substance Use Services Clinic

Rocket Doctor’s Substance Use Service is dedicated to providing support, resource, and advice to individuals struggling with substance use. Our service is tailored to give individuals the freedom to seek help in a safe, secure and confidential environment.

If you or someone you know is dealing with substance use issues, we are here to help.

Substance Use Services appointments are completely free with OHIP

Connect with a doctor and chat in real-time via live text chat. Choose a time and connect with a doctor who can diagnose, prescribe medication, handle refills, write lab requisitions, order imaging, and more. 

Appointments: $55

Live Video Call with a Doctor

Connect with a Doctor via live video call from your smart phone, tablet or computer.

As a result of changes made by the Ontario Medical Association (OMA) and the Ontario Ministry of Health, there are a very limited number of doctors providing appointments that are free of charge for OHIP-covered patients on Rocket Doctor.

Appointment wait times are expected to be significantly longer on this service, compared to our other virtual care services.

Appointments: $0 with OHIP

Please fill in your details and you will be added to the waiting list for an appointment completely covered by ohip., due to high demand and limited physician availability for this service, wait times are likely to be significant longer than our other virtual care services. patients will be contacted on a first-come, first-served basis. please do not call our support team for an update on your appointment. our patient care team will contact you as soon as your appointment is ready to be scheduled..

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If you disable this cookie, we will not be able to save your preferences. This means that every time you visit this website you will need to enable or disable cookies again.

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From work to play, and everything in between, we provide you with access to hundreds of deals from recognizable, best-in-class brands, elevating every facet of your life – from practice supports to entertainment, restaurants, electronics, travel, health and wellness, and more. Your Club MD membership ensures that these deals are exclusive to you, eliminating the need to search or negotiate.

Welcome to the ultimate Club MD experience. Your membership, your choices, your journey.

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Physicians in bc now available via virtual care.

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Upcoming Events

B.C.’s doctors are now available to provide care to patients using telephone or video during the COVID-19 pandemic, in addition to providing in-person care when necessary.

The increased use of virtual care allows patients to receive medical care from their own doctor while practicing physical distancing or self-isolation. It protects not only patients, but also their doctors so they can continue to treat patients during the virus outbreak. 

Dr. Ross urges patients to call their doctor first when they need medical care. “Although the virus is top of mind right now, people still need ongoing care and advice for acute or chronic conditions requiring treatment or medication,” she said.

“There is a misconception that patients shouldn’t contact their doctors for routine appointments or non-COVID-19 related illness right now—absolutely they should,” she added.

Family physicians will also continue to refer patients to specialists as needed.

For seniors living at home, those with disabilities, or people considering themselves to be high-risk, it is especially important that they contact their doctor for advice if they have not already connected.

Doctors will let their patients know if an in-person visit is needed, and their staff will follow up to make arrangements.

Things patients should know to get started:

Doctors are not seeing people in-person as much as usual, but they are still booking appointments, even though they will be different than what patients are used to.

Patients should call their doctor’s office just as they normally would. Medical office staff will book the appointment and tell you how to prepare for the telephone call or video conference. Some doctors’ offices have online booking systems, as well.

Patients should not arrive at their doctor’s office without phoning first.

The virtual appointment is covered by MSP like any visit with the doctor. There is no additional cost for the service.

Benefits of virtual care appointments:

Reduces risk of transmission of COVID-19 for both patient and doctor.

People can see their own doctor from the safety of their home. 

Increased accessibility to care for patients with disabilities, mobility challenges, and for those who live in remote communities.

For more information about virtual care, click here .

Speak to a Canadian Doctor Online

Free in Ontario, Alberta and British Columbia with a valid Health Card.

Online appointments with canadian doctors.

Prescriptions, referrals, requisitions, mental health, and more.

NOW OFFERING AFFORDABLE ONLINE THERAPY CONSULTS CANADA-WIDE

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Skip the waiting room! Book a virtual clinic appointment instead.

Tia Health offers online doctor appointments with a network of family doctors, specialists, dieticians, naturopaths, counselors, nurse practitioners, ophthalmologists, physiotherapists, and more.

See how it works ↓

Skip the waiting room and book a virtual clinic appointment instead.

How it works

It’s as easy as One, Two, Three…

Book an Appointment

No more waiting for hours in a walk-in clinic, or weeks to see your family doctor. Doctors on your schedule, book online.

Speak to a Doctor

Speak directly with doctors in Canada by phone, video, or secure messaging, on any device. You’re in control and your time is valuable.

Receive referrals, requisitions and any other documents you need, all online. Free prescription delivery in Canada.

Now offering affordable online therapy across Canada.

Get matched with a therapist that meets your needs and start feeling like yourself again.

Did you know that many health conditions can be treated by an online doctor using video, phone, or secure messaging?

A tia health online doctor can help with:, online walk-in & family doctors plus a wide range of healthcare providers when you need them..

Learn more about features ↓

Doctors, nurses and more… at your fingertips

Access to doctors by phone, video or secure messaging.

Our Healthcare Services

What makes us different?

Covered with a Valid Health Card

Tia Health is FREE in Ontario, BC and Alberta, with a valid health card. For other provinces, we have the lowest pricing across Canada, starting at just $50!

Continuity of Care

You choose which doctor you want to speak with so you can build an ongoing healthcare relationship. Its proven to increase quality of care.

Canadian Doctors

At the time of your appointment, you connect directly to the doctor, by phone, video or secure messaging. No waiting or processing.

Variety of Care

Psychotherapists, Naturopaths, and more, we have them all!

Safe & Secure

Your privacy is our top priority, all of our data secured with bank-level encryption and stored securely in Canada.

Always Growing

We’re constantly expanding the breadth our services, and growing our team of highly qualified health professionals. Holistic care is the future.

No Hidden Fees.

Ontario, alberta & british columbia residents.

No cost with a valid British Columbia Medical Services Plan (MSP), Alberta Health Care Insurance Plan (AHCIP) or Ontario Health Insurance Plan (OHIP).

Health Spending Accounts

Receipt provided for reimbursement if eligible.

Starting At

Other Provinces

All Canadians who do not have valid BC MSP, Alberta AHCIP or Ontario OHIP coverage.

No cost with a valid British Columbia Medical Services Plan (MSP), Alberta Health Care Insurance Plan (AHCIP) and Ontario Health Insurance Plan (OHIP).

Testimonials

What our patients say about us

You wont realize you cant live without this service until you actually use it. bypassing the waiting room, receiving test results and requisitions on demand. Tia health is truly brining the future of health care to the present.

Katie Goodman

Google Review

Amazing service. Going to the doctor and getting prescriptions was always a hassle. Thanks so much Tia!

Ottavio Bagnoli

Local Guide

This is the way of the future. My doctor told me about virtual care and I will never look back. I was able to renew my prescription while on my couch and in only 3 minutes!

QuinnJohnson16

I am currently out of province and needed to see a doctor, but am too sick to get out of bed! I had a wonderful experience with Tia Health and will definitely be using their service again. I was able to book an appointment within an hour. The service was free with my BC health card. I only had to pay for the sick note that I requested.

Nikki McLaughlin

Have a question?

How do i get a prescription will my pharmacy accept it, is tia health safe, is tia health secure, how do i book my appointment, is this legit, can i choose which doctor i speak with, can i speak with my family doctor, do i have to pay is it covered by my provincial health insurance plan, how does online therapy work and is it covered under my provincial health insurance plan, how is payment taken, what is the price how much does a tia health appointment cost, get the best care from anywhere.

Tia Health is focused on modernizing and digitizing healthcare. Our mission is to positively impact health outcomes by leveraging technology to empower patients and doctors.

We are thrilled to announce the launch of our new patient registration portal. The patient portal will make appointment booking and access to a doctor easier than ever!

We are thrilled to announce our new patient registration portal.

Happy Thanksgiving! To our valued patients: our walk-in clinics will be closed on Monday, October, 11 2021.

Our virtual visits will be available 8 am to midnight.

Need a family doctor look no further..

We know how hard it is for patients to find a family doctor in Ontario. This is why MD Connected has created a new family practice to provide you with the access you need when you need it. Become a rostered patient with MD Connected by first registering yourself and your family to our family practice enrolment list. Once enrolled, we will contact you to determine eligibility and if eligible schedule a meet and greet with one of our friendly family doctors.

OHIP funding cuts reducing virtual care

Effective December 1st, 2022, the Ontario Medical Association (OMA) and the Ontario Ministry of Health are reducing funding provided to virtual care services by over 50%. This will negatively impact your access to virtual care. In response to the changes to OHIP coverage for virtual care, MD Connected is changing its service model.

Receive premium benefits with MD Enhanced Care

MD Connected has developed a low-cost healthcare program that provides enhanced health care services when you and your family need them. Our new membership program includes several new premium benefits and starts as low as $15 per month for you and all of your dependents.

ANNOUNCEMENT FOR ONTARIO PATIENTS: OHIP Funding Cuts

Effective December 1st, 2022, the Ontario Medical Association (OMA) and the Ontario Minstry of Health have reduced funding provided for virtual primary care and urgent care services. The impact to Ontarians is simply less access to healthcare services.

In response to these changes, MD Connected has been preparing a new model of service to continue to provide virtual healthcare to our patients. We believe in what we do for our communities and do not support the unsustainable fee cuts made by the Ontario government.

Unfortunately, effective January 1, 2023, we will no longer be able to provide OHIP covered video consultations through virtual care. However, we will continue to connect with patients through secure chat appointment.

How it works

Create an account.

Create your free patient account with MD Connected. For extra health coverage and benefits, opt-in to MD Enhanced Care.

Book an Appointment

Complete the intake questionnaire to allow the doctor to understand the reason for your visit.

Connect with a Doctor

Our doctors will provide you with an end-to-end experience through diagnosis, assessment, treatment plan, notes, and forms.

In partnership with:

Forms of Care

When you need to see a doctor, you’ll have options!

• Telemedicine
• Family Practice
• Virtual care

Want to visit the nearest MD Connected location?

Our MD Connected Telemedicine Clinics are located across Ontario and allow you to connect with a Family Doctor from your community. To find the nearest clinic, please use our map locator.

Visit a doctor in person at a walk-in clinic near you!

Become a patient of MD Family Health. Our team of family physicians and specialists offers daily consultations in-person and virtually.

Visit your doctor, right at your fingertips!

Skip the waiting room! You won’t have to leave your bed when you are sick. Our doctor’s will provide you with an end-to-end experience through diagnosis, assessment, treatment plan, notes and forms through our secure chat feature.

Our medical services

We provide the full variety of medical services. Services are not available for infants under the age of 1.

General consultations

See a doctor for common medical conditions or issues. If you are unsure about which consultation type you require, select this option.

Prescription renewal

Need a new prescription or refill? Select this options.

Not valid for narcotic or controlled drugs.

Sexual health

Speak to a doctor about sexual health related concerns. Some examples include: STI/STDs and birth control.

Men's and Women's Health

Speak to a doctor about men's and women's health issues.

COVID-19 screening

We are ready to answer any COVID-19 related questions or symptoms.

Travel health

Going abroad? Make sure to speak with a doctor for travel advise.

Sick notes and forms

See a doctor to discuss your form requests. Fees vary by form type.

Want to see all available services?

See a doctor to discuss your form requests. Fees vary by form type. See uninsured pricing list

want see all availabe services?

Our advantage

Your traditional doctor's clinic — made easier.

Convenient access

Between in-clinic or virtual visits, we have multiple service options catered just for you.

Variety of services

Easy access to specialty services to serve all of your healthcare needs.

Step-by-step care

On-demand patient care representatives to assist you every step of the way.

Pharmacy solutions

Pharmacy partners that you know and trust. We provide convenient pharmacy support and delivery.

Fast and easy results

360-care, with integrated lab results and requisitions for a seamless experience and quick follow-ups.

Quality healthcare

Experience matters. We promise you quality health care with a proven track record of patient success.

No hidden fees

We provide multiple options, with no hidden fees.

Get the early bird discount for a full, year of benefits!.

• British Columbia

Receipt provided for reimbursement. Coverage and eligibility vary by insurer.

Starting at

Receive Extra Health Care Benefits for Your Whole Family!

Annual coverage with MD Enhanced Care is $180.

General consultations for as low as:

All Manitoba residents are covered with a valid and unexpired MHSIP card.

All B.C. residents are covered with a valid and unexpired MSP card.

Uninsured services

Some services are not covered by provincial or private insurance and may require extra charges at the end of your appointment.

Join us at MD Connected

We are always looking for passionate healthcare professionals who share our mission to increase access to quality healthcare for all Canadians.

What patients are saying about MD Connected

"Staff were very attentive and listened to my concerns. Offered not only a solution but advice on a couple of items that were noted from my intake questions. Thank you for all of you advice and help."

Google Review

"They were very quick to get back to me, polite, knowledgeable. No waiting in line. It was wonderful."

Facebook Review

"Excellent services and superior patient experience. Very clean and well maintained."

"Impressed with how fast we were able to get virtual service and a prescription sent to our local pharmacy. The future of healthcare right here.  Highly professional, excellent service."

"The nurse was super nice and I was in and out within 20 minutes. I initially did not know it was an online doctor consultation but it was quick and just as helpful nonetheless."

"Just used this for the first time and it was so easy. Would recommended anytime. Within an hour I talked to a doctor and my prescription was ready at my pharmacy!"

Featured articles

Want to check out more articles?

You ask, we answer

Why choose md connected, what does virtual care cost, how do i receive my requisition or doctors note, what are your current wait times, what is md enhanced care, what are your hours of operation.

If you have additional questions, please visit the FAQ Page

Contents Show Hide

• 1 - University Health Insurance Plan (UHIP)
• 2 - Guard.Me International Insurance
• 3 - MSH International (Intrepid 24/7)
• 3 - Blue Cross (IFH Refugee)
• 1. Have your UHIP Member ID and Policy # available so the MD Connected patient care team can verify your coverage eligibility.
• 2. Please complete the UHIP claim authorization form provided below and email it to [email protected] .
• 1. Have your Guard.Me policy card ready so the MD Connected patient care team can verify your coverage eligibility.
• 2. Please complete the MD Connected authorization form provided below and email it to [email protected] .
• 1. When using this service, you or your guardian can call Intrepid 24/7 prior to seeking an appointment, and their customer care team will direct you to a contracted clinic.
• 2. Intrepid 24/7 will fax over the pre-authorization forms. If the forms have not been received by MD Connected you must call the insurer to fax the Verification of Benefits to us.
• 3. You or your guardian must present your Intrepid 24/7 policy card upon arrival so that our patient care team can verify that you have eligible coverage and sign the authorization forms.
• 1. You must provide one of the below forms. As long as you have coverage, which can be validated by an MD Connected customer care team member, your visit can proceed.
• a. A refugee protection claimant document (RPCD) with photo.
• b. An interim federal health program certificate (IFHC).

UPDATED PATIENT PORTAL

MD Connected and TelemedMD have come together to create an improved patient experience and app. It is easier than ever to access a doctor or specialist.

If you are an existing MD Connected patient, we have already created your account for you. You simply need to access it by resetting your password with the “Forgot Password” button using your registered email.

For all new patients, please click the “Log In/Register” button and follow the steps to create a new account.

Are you here to see a doctor for

a general consultation or a specialist consultation?

What province do you live in?

How would you like to book your virtual visit?

Thanks! To book your appointment over the phone.

Get a Prescription Online in BC

Get the online prescription you need on Walk In’s Virtual Care Platform for British Columbia.

Pick Up | Conversations | Medications | FAQs

Online Prescriptions from Online Doctors

Walk In’s team of online doctors can assess and treat many minor or non-urgent issues through our fast and easy-to-use virtual care platform . Sometimes, this involves writing a prescription medication so that you can recover or stay healthy.

Our doctors will take a medical history, virtually examine you, and decide if a medication is necessary. Prescribing is always up to the discretion and medical judgment of the treating online physician.

Pick Up Your Prescription or Have it Delivered

No more running around the town or long waits at the pharmacy. After consultation with one of Walk In’s virtual care clinic doctors, they can send your prescription to your local pharmacy or have the pharmacy deliver it for free to your home – you decide. This is healthcare on your terms.

When going to the pharmacy, remember to bring your government-issued ID and care card so that the pharmacist can release your medication to you. If you have any questions regarding your medication, please discuss them with your doctor or pharmacist.

Awkward Conversations About Medications? Not With Us

Walk In understands that you might have concerns that might feel awkward to speak about with someone in person. That is why our British Columbia online doctors take pride in delivering non-judgmental and patient-centered care from the privacy of your home. We encourage open and honest dialogue so that we can help you to feel better.

The doctors on our virtual care platform have experience prescribing for common conditions such as acne, hair loss, or erectile dysfunction. Book an online medical consultation with one of our doctors today to learn more. And if you need a doctor’s note online we can provide those as well.

Common Medications Are Available Through Telehealth

If medically indicated, our team of virtual doctors can prescribe a range of medications online. The medications can be faxed to a local pharmacy or delivered by a pharmacy to your door, at no added cost.

Please note: Walk In is not a pharmaceutical manufacturer, nor are we an online pharmacy.

See What Patients Have To Say About Us

So happy to have been able to speak with a doctor. it has been difficult to get an appointment anywhere. this was quick & easy, awesome experience love being able to connect with a doctor online. as a deaf person, the text/chat feature is fantastic. thanks for a great experience, wonderful experienced doctor who listened and acted. i wish she was my family doctor., i am so grateful for walk in i have a cold and i couldn’t find a clinic that wasn’t booked up for the next two weeks and didn’t feel i needed to go to urgent care. i could get an appointment with walk in the next morning and was able to get reassurance and guidance from the doc any virus is freaky these days and i appreciate walk in making it possible to be seen by a doctor., the doctor called me early which is very appreciated. she was easy to talk to and was very reassuring and helpful. thank you so much, getting an appointment was so easy, i’ve been looking for an option for a while. i’m so happy i’ve found you., thanks for having an available appointment for tomorrow the accessibility of this clinic/service is precisely what is needed in our healthcare system, the website is extremely easy to follow and use. such a breath of fresh air. so many sites nowadays are impossible to navigate. thank you for putting time and effort into your site, thank you, that was easy to do even with a fever and feeling really lousy, wow what a great experience video chatting with the doctor. she was kind and patient with me as i explained my concerns. i will be picking up a prescription this afternoon. she also advised me on what to look for if the infection got worse and when to go to see a doctor in person. what a great service you offer and a gap you fill for patients. thank you ❤️, getting a prescription online doesn’t have to be so hard.

Here are a few commonly asked questions about online prescriptions in BC.

Can I Use Walk In To Get A Prescription Online

Yes, you can use Walk In’s virtual care platform to connect with a Canadian-licensed physician to obtain a prescription. Prescribing is up to the discretion and medical judgment of the doctor, however. Our team of physicians can send the prescription to your local pharmacy or have the pharmacy deliver it to you for free. After your virtual consultation with the doctor, they decide whether or not a prescription is indicated for your condition. Prescriptions can be faxed directly to a pharmacy of your choice or a pharmacy can deliver them to your door-step for free.

What Kind of Prescriptions Can I Get Online

Many doctors feel comfortable prescribing routine prescriptions online (such as prescriptions for non-severe conditions like acne or seasonal allergies). If you need refills for a previously filled medication (such as birth control or thyroid medication), our online doctors may provide you with refills that can be sent to a local pharmacy. For some chronic or severe conditions, you may need to get your prescription from a regular healthcare provider, such as a family doctor or a specialist. They are also able to provide online doctor’s notes when necessary. Our doctors cannot fill any controlled prescriptions such as narcotics, benzodiazepines, sedatives, or stimulants.

Can I Take My Prescription To An In-Person Pharmacy

Absolutely, you can always take a prescription that you received online to an in-person pharmacy. Our doctors can also directly fax it to a pharmacy of your choice. When booking, simply select the pharmacy that you usually go to or one that is nearest to you.

How Do I Find An Online Pharmacy?

In Canada, pharmacies (including those online) are regulated by the pharmacy regulatory authority in the province or territory in which they are located. You can verify if an online pharmacy is legitimate by looking up the pharmacy through the website of the provincial pharmacists regulatory authority to confirm that they are licensed. Never fill a prescription with a suspicious-looking or unverified website online.

Are My Prescriptions Covered?

Prescriptions are not covered under MSP. They may be covered if you have Extended Health Benefits. Some prescriptions can be covered under the Fair PharmaCare plan once your deductible is met. Other prescriptions are covered under a program called Special Authority. Make sure to ask your pharmacist or physician about this plan. You can apply for it here .

Are travel related visits covered under MSP?

Unfortunately travel related visits are not covered under MSP. Any visit related to travel concerns, including vaccination requests, would be billed on a private basis. Not all physicians on Walk In provide travel related care. Please contact us prior to booking a travel related visit.

Get Started

Accessing virtual care should not be hard. Walk In allows you the skip the waiting room and get care on your terms. See a doctor today.

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