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42 injured after cruise liner hit by storm

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The Pacific Sun, here pictured off the Loyalty islands, New Caledonia, has been hit by the storm. Photo / Martin Sykes

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Forty-two people have received medical treatment after their cruise ship rolled sharply in heavy seas caused by the storm sweeping New Zealand. The storm has lashed New Zealand and is currently drenching the South Island. P&O cruises said the ship Pacific Sun was hit by 7 metre swells and 50 knot winds when it suddenly rolled 600km north of Auckland just before 8pm yesterday. A spokesperson said onboard medical staff treated about 40 passengers as a result of the sudden movement. The ship was due in Auckland this morning but the bad weather has delayed its arrival by 24 hours. Maritime authorities are monitoring the cruise liner which is now sitting about 300 nautical miles (540km) north east of New Zealand. The vessel's crew reported that 42 passengers have received medical attention after the vessel was hit by the severe weather conditions and suffered a sudden heavy roll around 8pm last night. The vessel, carrying 1732 passengers and 671 crew, was en route to Auckland following an eight day cruise in the South Pacific. The New Zealand Rescue Co-ordination Centre has asked the ship to send regular updates on its status. The vessel has not reported that it is in distress. A Maritime NZ safety inspector will visit the vessel to check on her when she arrives in port, which is scheduled for tomorrow. Passengers emailing the Herald from the Pacific Sun said the sudden movement had caused a mess in parts of the ship. But some families in New Zealand told the Herald that email from the ship was only intermittent and it is hard to get in touch with the Pacific Sun, except by satellite phone. Cerise Jordan emailed the Herald to say that her mother is on board the liner. "She has confirmed that there are a number of passengers injured. Most with varying degrees of bruising. She stated clearly that the staff have been fantastic in extremely difficult circumstances. "Last night when the ship rolled she and her party were in the casino. They were injured as a result of machines coming loose and rolling into them. When in the dining hall the ship rolled again and she said all the crockery went flying." Some of the families of injured passengers on board a cruise ship battered by rough seas north of Auckland have heard about their loved ones through the media. ";Kim"; from Christchurch is trying to contact her elderly father, sister and friends on the cruise. She says they were told this morning that the ship was going to be delayed 24 hours because of the weather, but did not know about the injuries until listening to news bulletins. - NZ Herald Staff, NewstalkZB.

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Pacific World

Former name: sun princess.

Cruise line Peace Boat Cruises Japan (Small Cruise Lines)

Pacific World current position

Pacific World current location is at West Africa (coordinates -2.87855 S / -5.09456 W) cruising at speed of 17.6 kn (33 km/h | 20 mph) en route to Las Palmas de Gran Canaria. The AIS position was reported 21 minutes ago.

Specifications of Pacific World

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Pacific World Review

Review of pacific world.

The 1995-built (as "Sun Princess") cruise ship Pacific World is the first Sun-class vessel in the Princess Cruises fleet - with sisterships Dawn Princess (now Pacific Explorer)  and  Sea Princess (now Dream Charming) . The same name now carries the 2024-built Sun Princess .

In mid-September 2020, Princess Cruises sold Sun Princess. The company announced that the liner will leave the fleet in 2021 and will be renamed "Pacific World". The new shipowner will charter the vessel to Peace Boat. The 1983-founded, Japan-based global non-government organization (NGO) Peace Boat organizes educational cruises (floating university) as well as global events-themed conferences at sea. Also sold was Sea Princess whose shipowner now is Sanya International Cruise Development Company (China).

• A total of 23x Sun Princess cruises were canceled - departures on itineraries planned for the period December 28, 2020, through August 14, 2021. The ship was planned for deployment in Australia-New Zealand (January-March 2021) and Alaska (May-August 2021 / roundtrips from Vancouver BC Canada and Los Angeles California USA).
• The canceled voyages included roundtrips from Brisbane QLD (14-day New Zealand, 10-day Papua New Guinea, 4- day Australia Getaway, 10-day Tasmania), also repositioning cruises (15-day  Brisbane to Fremantle, 1 2-day Fremantle to Singapore, 12-day  Singapore to Yokohama, 2 8-day Singapore to Vancouver, 16-day  Yokohama to Vancouver, 4-day Vancouver to Los Angeles) and Alaskan roundtrips (7-day Inside Passage with Glacier Bay from Vancouver and 1 4-day Inside Passage with Hubbard Glacier from Los Angeles).

On October 5, 2020, the vessel left its anchorage off Bandar Penawar (Johor, Malaysia) en route to Port Klang (Kuala Lumpur, Malaysia) and Manila (Philippines) . In December, the ship arrived in China. As of November 29, it was docked at Husuntou (Qushan Island) located north of Daishan Island (Daishan County, China's Zhejiang Province, Zhoushan Archipelago/prefecture-level city). On April 9, 2021, the boat arrived and anchored off Qushan Island, China.

Note: In mid-June 2020, Carnival Corporation (shipowner) announced that intends to sell 13 ships in FY2020 - instead of the previously expected global fleet optimization planned over the next 3-5 years. In mid-September, Carnival increased the number of its cruise ships for sale to 18 (some were scrapped ).

For Princess Cruises, the vessel (IMO number 9000259) was Bermuda- flagged (MMSI 310438000) and registered in Hamilton . Sun Princess was last drydock refurbished in 2018, and registered (in 1995) to Astramar SpA. Currently, the boat is Panama-flagged (MMSI 357189000).

History - construction and ownership

Princess Cruises is a US cruise company headquartered in Beverly Hills CA. A former subsidiary of P&O Princess Cruises (founded 1977), in 2003, the company merged with Carnival Corporation - world's largest passenger shipping company. Among Princess Cruises assets is the Caribbean private island resort Princess Cays (on Bahamas Eleuthera Island's southern end), located approx 80 km (50 mi) from Nassau .

When the 1950-passenger ship Sun Princess debuted in 1995, she was not only the Princess fleet's largest but also the industry's biggest-ever cruise vessel . Together with the other Sun-class ships which followed (Sea Princess, Dawn Princess and Ocean Princess) - the vessel was outfitted with innovative features and facilities, which created a revolutionary effect on the industry, and served as a precursor to Princess' later establishment of Grand-class ships. Despite the relaxed atmosphere, Sun Princess has been a bit bypassed by more recent Princess innovations. Personal Choice Dining is unveiled long after the liner was designed and so the concept of versatility is not as smoothly incorporated into the dining venue scenario. Standard rooms, while effectively appointed, might be a narrow fit for a couple, and the 400 verandas are less than abundant when compared to newer vessels in the fleet. 

Sun Princess underwent a USD 30 million drydock refit from April 5-18, 2016. The 14-day dry dock in Singapore added the new Princess Luxury Bed to cabins and Curtis Stone's Share restaurant. Kai Sushi was transformed into Kai Seafood Bar. Other additions include Amuleto Café, NZ Natural ice cream outlet and Legends sports bar, showing tennis, weekly AFL and NRL football matches on LED screens.

Peace Boat's cruise itineraries

For Princess Cruises, Sun Princess itinerary program was based on Australia and New Zealand voyages leaving from homeports Sydney NSW and Fremantle-Perth (Western Australia) .

For Sun Princess' last itineraries (planned for 2021 - all canceled) see the ship's Wiki section .

On August 24, 2023, Peace Boat's Pacific World started from Yokohama a 105-day around-the-world cruise itinerary visiting a total of 24 ports/destinations in the Americas, the Caribbean, Europe (Iceland, Baltic, Mediterranean), North Africa (Egypt), Asia. The route included transits of unique waterways like the Panama Canal , Egypt's Suez Canal and Canada's St Lawrence Seaway .

Decks and Cabins

Most Sun Princess staterooms (1011 total, in 27 categories) are 145-ft2 Insides cabins (396). Almost 80% of the ship's outside staterooms have private step-out balconies. There are a total of 19 wheelchair-accessible (ADA) staterooms designed for passengers with disabilities. The largest staterooms are the Balcony Suites (470 ft2).

The boat has 15 decks , of which 11 passenger-accessible and 7 with cabins.

Shipboard dining options - Food and Drinks

Sun Princess food options are generally good and guests have enough variety to be satisfied, without having to pay for speciality dining. Vegetarian selections are excellent, desserts - superb. A good selection of healthy items is provided every night. Waiters are friendly and helpful. The Regency Dining Room offers breakfast and lunch, but most passengers opt for the casual Horizon Court buffet or freshly baked pizzas at the Italian Verdi's pizzeria. The popular dining venue, Horizon Court, is open 24 hours a day. Horizon Court is situated one deck above ship's swimming area. The buffet is tiny by new-ship standards but offers excellent breakfast options from 4 a.m. to 11:30 a.m., along with an abundance of fruits and bread, and European specialities. Terrace Grill offers BBQ, hotdogs, salads and chips by the pool. 

Follows the complete list of Sun Princess restaurants and food bars.

• Marquis Restaurant (dinner only, aft Dining Room, with 2 fixed seatings - 5:30 and 7:45 pm)
• Regency Restaurant (aft Dining Room open for Breakfast 7:30 pm - 9:30 am., Lunch 12-noon - 1 pm, Afternoon Tea 3:30-4:30 pm, with 2 fixed Dinner seatings- at 5:45 pm or 7:45 pm)
• Kai Sushi restaurant (seafood speciality restaurant)
• Verdi's Italian Pizzeria (complimentary)
• Horizon Court (self-service buffet restaurant, complimentary)
• Sterling Steakhouse (speciality restaurant)
• Terrace Grill Bar (fast food bar, complimentary).

Shipboard entertainment options - Fun and Sport

Both the Princess Theatre and Vista Lounge, two of the biggest and most popular Sun Princess entertainment venues, are located on the Promenade Deck. Guests can choose between early or late shows. On some nights, the productions run twice, allowing passengers to alternate between the shows, which include large-scale stage productions and cabaret numbers. The 'British Invasion' features the 1960s hits from UK bands like The Rolling Stones, The Who and The Beatles. The Princess is a steeply sloped palladium theatre featuring excellent sightlines and theatre seating with small stands for drinks. The intimate Vista Lounge has cabaret seats around small tables, lounges and chairs around the centre stage and a row of stools against the bar. The Vista hosts headlining shows, game shows, bingo, trivia quizzes and dancing sessions including ballroom dancing and line dancing.

Follows the complete list of Sun Princess lounges, clubs and other entertainment venues for kids, teens and adults.

• The Grand Piazza Atrium (4-deck open floor area; features live performances entertainment and lobby Bar Piazza)
• International Cafe (24-hour patisserie/speciality coffee lobby bar; offers speciality coffees, desserts, pastries, wine, liquor)
• Atrium Boutiques (Latitudes Shop)
• Art Gallery; Photo Gallery & Shop; Platinum Studio
• Internet Cafe (24-hour), Card Room
• Princess Sun Theatre (musical and show productions; hosts workshops, seminars, game shows)
• Vista Lounge (entertainment lounge; comedians, illusionists, singers).
• Shooting Stars Disco & Nightclub
• Princess Sea Monte Carlo Casino
• Atrium Lounge; Vista Lounge & Bar
• Wheelhouse Bar (piano bar during the day and an English pub nightly)
• Rendez-Vous Bar (wine bar); Sundaes Bar; Sundowners Bar (poolside)
• Sun’s Oasis Spa complex; Beauty Salon; Fitness Center (with Aerobics Studio)
• Movies Under the Stars (LED screen outdoor cinema)
• Video Games Arcade; Teen Center; Youth Center with Paddling Pool and outdoor playing areas
• The Sanctuary (adults-only sundeck / open-air area); Riviera Pool area
• Sports Court (volleyball, basketball, European football); Shuffleboard, Golf Net; Princess Links (mini-golf course).

Pacific World - user reviews and comments

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Pacific World Wiki

The Fincantieri Monfalcone -built Sun Princess ship was christened by godmother Lady Dorothy Sterling - wife of Lord Jeffrey Sterling (Chairman of P&O Cruises ). Sun was the company's oldest vessels (Sun-class) with sisterships Dawn (now Pacific Explorer) and Sea (now Dream Charming) .

Fun fact is that this liner was featured in the TV series "The Love Boat: The Next Wave" (with Robert Urich in the main role). Another fun fact is that the ship was reported in October 2007 to be the largest vessel passing under Sydney Harbour Bridge ( Port Sydney, NSW Australia ). At low tide, the vessel entered Sydney Harbour with about 2,5 m (8,2 ft) distance between its highest point and the arch bridge.

During Tokyo Olympics 2020, for 19 days the liner was scheduled to be chartered by JTB (travel agency) as hotel ship docked at Port Yokohama (Yamashita Pier), with a night on the "cruise ship hotel" between USD 300-3500 per person.

In September 2020, Sun Princess was sold by Carnival Corporation (shipowner). During its Princess Cruises service, the vessel (IMO number 9000259) was Bermuda- flagged (MMSI number 310438000) and registered in Hamilton .

Sun Princess refurbishment 2018 review

The ship's 2018 drydock in  Singapore  (July 12-26) was part of Princess Cruises USD 450 million fleet renovation Following the refurbishment, to the liner was introduced the following changes:

• new hull livery design
• Club Class Mini-Suites (new premium cabin category with VIP amenities and exclusive dining. 
• Camp Discovery Youth Center (children club lounges for kids ages 3-17) via a partnership with Discovery Channel.
• Enhanced Boutiques - ship's shopping arcade now offers upgraded retail shops, including the premium brand Effy Fine Jewelry, new logoed products (Princess Cruises branded wear and logo apparel in the re-designed Logo shop), designer handbags and fashion accessories from Burberry, Coach, Guess, Longchamp.

Sun Princess refurbishment 2016 review

The ship's 14-day refurbishment in 2016 (April 5-18, in Singapore) resulted in the following deckplan changes: 

• “Princess Luxury Bed” systems were added to all passenger cabins.
• On deck 7, Kai Sushi was redesigned and renamed Kai Seafood Bar.
• On deck 8, a new restaurant (SHARE by Curtis Stone) was added replacing the pizzeria restaurant Sabatini’s. Also on deck 8, the Legends Bar (sports bar) programming was upgraded, now showing live tennis, AFL and NRL matches and other AU sports on its multiple LED screens.
• On deck 12, New Zealand Natural (speciality ice cream bar) replaced the Sundaes Bar. Also on deck 12, the Lotus Spa complex was renovated.
• On Lido Deck 14, the Amuleto Cafe (patisserie /speciality coffee bar) was added to the World Fresh Marketplace (formerly Horizon Court buffet). The buffet restaurant was also revamped with new decor and a la carte cooking stations. Also on deck 14, Terrace Grill bar was transformed into an alfresco BBQ restaurant.

The interior decor and furnishings were changed (new Japan themes).

The ship’s 2016 refurbishment project cost Princes Cruises around USD 30 million.

Sun Princess refurbishment 2013 review

The list of  deckplan changes after ship's 2013 drydock refurbishment (Singapore) included:

• new Asian themed interior decor
• International Cafe (in the Atrium)
• new Sushi bar
• “Horizon Court” buffet (renovation, live cooking presentations, new pastry shop and a speciality coffee bar)
• “Lotus Spa” (renovation)
• “Terrace Grill” (al fresco menu)
• Ice Cream Bar (deck 12) also sells speciality coffees and teas.

Sun Princess itineraries 2021 (CANCELED)

Next are listed some of the cruise ship's itineraries scheduled for 2021 but cancelled as the vessel changed ownership and left the Princess Cruises fleet . Prices listed are in USD per person (double-occupancy Inside cabin rates).

( first departure following the COVID-related suspension) 14-day "New Zealand" (($1820)

4-day "Australia Getaway ($310)

10-day "Tasmania" ($950)

15-day repositioning from Brisbane to Fremantle ($1500)

12-day repositioning from Fremantle to Singapore ($1160)

12-day repositioning from Singapore to Yokohama ($1370)

28-day Transpacific repositioning from Singapore to Vancouver ($2690)

7-day Alaska "Inside Passage with Glacier Bay National Park" from Vancouver ($690)

4-day repositioning from Vancouver to Los Angeles ($260)

14-day Alaska "Inside Passage with Hubbard Glacier" from Los Angeles ($1600)

Sun Princess' last voyage for Princess Cruises was planned as a 14-day roundtrip from Los Angeles to Alaska ("Inside Passage with Hubbard Glacier") priced from $1640 pp.

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P&O Pacific Sun – Rough Week for Cruise Ship Passengers

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Passengers aboard the P&O cruiser ‘Pacific Sun’ got a little more than they bargained for when the vessel got caught in the middle of a powerful storm off the coast of New Zealand earlier this week.  The vacation quickly turned to chaos when 23ft. seas and 50 knot winds tossed the ship violently.  UK’s Telegraph reports:

At least 42 people were hurt as the P&O ship Pacific Sun ran into an intense storm almost 400 miles north of New Zealand. Injuries included broken ribs and limbs, a fractured pelvis, a broken collar bone, and cuts and gashes. P&O denied reports that some people had lost fingers.

The ship, with 1732 passengers and 671 crew, was returning to Auckland from the islands of Vanuatu at the end of an eight-night cruise. The incident occurred just after dark, as many of the passengers were sitting down to dinner. In an email sent from the ship during the storm, one terrified passenger wrote: “We are nearly on our side.

Although the intensity of the storm was highly unpredictable, P&O is planning on offering vacationers compensation for the ordeal.

Also in the news this week, two cruise ships carrying hundreds of passengers collided in the Greek port Piraeus, Athens.  According to the International Herald Tribune ;

The Malta-flagged Zenith, carrying 1,819 passengers and 619 crew, hit the Greek-flagged Aegean Pearl as the Zenith attempted to tie up in the port. The Aegean Pearl was carrying 504 passengers and 349 crew members, the ministry said. Nobody was injured but port authorities were not allowing them to sail until the damage to both ships was assessed, the ministry said. It said passengers remained on board as the ships were not in any danger.

This incident, along with other similar incidents in the past month, has been blamed on inadequate infrastructure in the country’s ports.

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Pacific Sun's Useless Facts and Figures

By Pikachu052 , August 29, 2009 in P&O Cruises ( Australia )

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Here is some useless, and minutely interesting facts on the Pacific Sun. There are:

• 72 chefs, cooks and bakers prepare more than 8,600 meals a day for passengers and crew
• Pacific Sun had a makeover in 2008 at a cost of A$10 million
• On an average South Pacific cruise, Pacific Sun’s culinary masters will use around: 50,000 eggs, 1000kg of bacon, 2800kg of chicken, 1000kg of lettuce, 2500kg of rice, 375kg of coffee, 1500 kg of pineapples and 5000 litres of milk.
• With a length of 223m, Pacific Sun is equivalent to three 747 jumbo jets lined up in a row

The passenger capacity is 1900 and about 600 crew. That works out to roughly 20 eggs each. Who is eating all of those eggs???

No wonder I come home fatter.....:eek::eek::eek:

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Here is some useless, and minutely interesting facts on the Pacific Sun. There are: 72 chefs, cooks and bakers prepare more than 8,600 meals a day for passengers and crew Pacific Sun had a makeover in 2008 at a cost of A$10 million On an average South Pacific cruise, Pacific Sun’s culinary masters will use around: 50,000 eggs, 1000kg of bacon, 2800kg of chicken, 1000kg of lettuce, 2500kg of rice, 375kg of coffee, 1500 kg of pineapples and 5000 litres of milk. With a length of 223m, Pacific Sun is equivalent to three 747 jumbo jets lined up in a row The passenger capacity is 1900 and about 600 crew. That works out to roughly 20 eggs each. Who is eating all of those eggs???   No wonder I come home fatter.....:eek::eek::eek:

Is the secret staircase sill there since the refit? Hope so!

Is the secret staircase sill there since the refit? Hope so!         Den

What secret staircase :confused:. C'mon spill the beans :D.

Hi Den   What secret staircase :confused:. C'mon spill the beans :D.

Oh dear the game starts again:D

Only brought it up because we are on the Pacific Sun again in January!

Took us about 3 days the first trip,do hope its still there:p

that depends on which cruise the sum dose

have you been on the Pacific Sun?

If so did you find the secret staaircase?

Some find it first cruise,some claim to have found it but never did,and some will never find it!

But it is a secret so if you have "keep the cat in the bag!"

Yep, still there

have you been on the Pacific Sun?   If so did you find the secret staaircase?     Some find it first cruise,some claim to have found it but never did,and some will never find it!   But it is a secret so if you have "keep the cat in the bag!"         Den

yes gave been on her two times but never scen or heard or looked for this so called stair case please do tell

AuzzieCruiser

I found the secret staircase. Well at least I thought it was the secret staircase.:p

I even used it myself. Though someone actually got told off not long after me for using it?:rolleyes:

I found the secret staircase. Well at least I thought it was the secret staircase.:p I even used it myself. Though someone actually got told off not long after me for using it?:rolleyes:

I could imagine people getting told off for using it!

Worth the risk though;)

Sorry its a secret,cant tell! lots of fun when you do find it but very frustrating for cruisers who have not found it,especially those who have cruised on her more than once with no joy:D

Speed: Maximum 21 knots

Passenger cabins: 740 cabins in total – incl 10 suites with balconies; 432 standard outside cabins; 298 standard inside cabins :D

I found it and used it several times although we did get some funny looks going through.

It is a legal door way I think as we never got told off for using it.

I found it and used it several times although we did get some funny looks going through. It is a legal door way I think as we never got told off for using it.

I was thinking more along the lines of kids going up and down that would get told off!

That is of course "if" there is only "One" secret staircase" and we are talking about the same "one"!:D

I am sure we are though;)

My one was a spiral staircase.

Now now Karon,dont be giving away too many clues,it is a secret staircase after all too many clues and its just another staircasel:p

icemaiden2310

last time I was on the sun some who discovered it got told off in a big way! and warned. i dont know what they would do to punish you :eek: but as u say Den it is worth it!

Cant see why an adult would get warned if you were genuinely going from one place to the other:confused:

I will be using it for sure on my next cruise!:D

But could see problems if lots started to use it all the time:eek:

Cant see why an adult would get warned if you were genuinely going from one place to the other:confused:   I will be using it for sure on my next cruise!:D   But could see problems if lots started to use it all the time:eek:       Den

Maybe there were too many using it? All the more reason to keep it secret..:D

Not sure if there is a secret staircase on the Sun Princess or dawn princess. I checked but couldn't find a door way.

Yes probably best ti keep it a secret then if people are getting told off for using it, I thought it was ok seeing as many people were using it.

My lips are sealed.

http://en.wikipedia.org/wiki/Pacific_Sun_(ship )

very intersting that at this link it also said this the Pacific Sun is a medium sized ship, accommodating up to 1,900 passengers

Class and type: Holiday class cruise ship

Tonnage: gross tonnage (GT) of 47,262 tons[2]

Displacement: 6,405 metric tons deadweight (DWT)

Length: 223.4 m (732 ft 11 in)[2]

Beam: 28.2 m (92 ft 6 in)[2]

Draft: 7.5 m (24 ft 7 in)[2]

Decks: 10 passenger decks[2]

Installed power: 2×7 cylinder Sulzer diesels, combined 23520 kW[1]

Propulsion: Two propellers[2]

Speed: 21.7 kn (40.19 km/h; 24.97 mph)[1]

Capacity: 1,486 passengers[2]

Crew: 670[2]

source wikipedia

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Shocking footage shows Pacific Sun cruise ship chaos

FOOTAGE has emerged showing passengers and furniture being thrown around Aussie cruise ship.

ADF on standby to help stranded Aussies

Iconic Aussie island now a ‘ghost town’

ALARMING footage has emerged showing passengers and furniture being thrown around inside of a cruise ship during a storm.

P&O’s Pacific Sun cruise liner was hit with huge waves about 650 kilometres off the coast of New Zealand in July 2008.

The Australian cruise liner violently rolled during the incident, injuring 42 of the 2403 passengers and crew onboard.

CCTV footage from inside the ship, made public by website Liveleaks today, shows passengers and crew being tossed around the room along with chairs, tables and various other items.

One woman is seen hitting her head on a pillar and collapsing.

Injuries sustained included broken ribs and limbs, a fractured pelvis and cuts.

Many of the worst injuries were caused when gambling machines crashed on top of people.

Holidaymaker Elizabeth Basher told of how she sustained a fractured knee during the incident.

"We were getting a pre-dinner drink at the bar, moved to a safe place to be on the carpet to get some traction, and suddenly it happened, and we were just thrown across towards a plate-glass window," she told the UK’s Telegraph .

Others recalled hearing screams and cries and said it was “like being in a disaster movie”.

The ship was returning from the islands of Vanuatu after an eight-night cruise.

It was turning into the storm when its side was hit with huge waves, causing it to violently roll, shortly after dark when many people were sitting down to dinner.

A second video taken below deck shows heavy equipment, including a forklift, being tossed around like toys and narrowly missing a crew member.

A spokesman for Carnival Australia, who represents P&O, denies the footage is new and says the ship encountered “extreme” circumstances.

“A series of waves buffeted the ship, having an impact for people onboard,” spokesman David Johns said.

“This was an exceptionally rare occurrence.”

“The incident was fully investigated and lessons learnt have been heeded, including the securing of tables and other furnishings aboard.”

Passengers and crew were offered counselling.

The ship was not badly damaged.

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Australia’s Foreign Minister says the Australian Defence Force is “ready” to help Australians stranded on New Caledonia amid the exploding political unrest.

A sad video has revealed just how much a once thriving Aussie island tourist destination has changed.

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Welcome to P&O Cruises. This website presents a main menu on the left hand side from where you can browse our cruises, and a toolbar menu at the top page with search, live chat, support, and profile settings.

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• Pacific Encounter®

Meet Pacific Encounter! 

Pacific Encounter showcases many of our favourite features as well as a range of new ones that you are sure to love.

Splurge and book a suite or mini-suite and along with a host of great benefits, select rooms will gain access to Byron Beach Club, our new private retreat with pool, spas and comfy seating, located on the top deck of the ship. Enjoy expansive views along with pure relaxation and a superior level of service for dining reservations, shore tours, embarkation and disembarkation. Guests will love the relaxed breakfast at Angelo’s as well as the healthy options from the Byron Beach menu throughout the day.

Experience what Australian celebrity chef, Luke Mangan, has to offer at Luke’s Bar & Grill. Be sure to enjoy an elegant cocktail at Luke's Bar, prior to dining. If you’re feeling more casual,  check out Luke’s Burger Bar for al fresco burgers or try P&O Pizzeria for some delicious pizza options. Both easily found poolside on Deck 14.

The Lobby, located on deck 5 is our favourite new hang out place, from morning to night. It is the perfect place to sit and watch the (ship’s) world go by. Choose from three fabulous bars for your favourite drink, a snack, a quick lunch, or a cheese platter. We’re sure the Lobby will also be your favourite new hangout place. If you’re in the mood for something more lively head to Altitude, our nightclub on Deck 18.

Familiar favourites include Waterfront, Angelo’s and Dragon Lady or go casual in The Pantry.  Check out the new P&O Trattoria on Level 7.  Serving rustic, family-friendly Italian fare and freshly cooked pizza, P&O Trattoria offers a warm, relaxed atmosphere where fantastic food, good wine and wonderful service come together. Head to the child-free Oasis for a cocktail and a perfect view of the ship’s wake or the chilled-out vibe in the Ocean Bar, or for a true pub experience, head to Encounter Hotel.

At night, choose from live entertainment and lively signature P&O production shows including, Blanc de Blanc, a feast for the senses.

Families will love the dedicated indoor/outdoor family area with a pool, family focussed fun, games, parties and activities. Plus our fabulous Twin Racer Waterslides will be coming to Pacific Encounter on 23 March 2023.

On Pacific Encounter, there are more spaces to explore, more places to relax and more things to do.

We can't wait to welcome you onboard!

Disclaimer: Onboard offerings are subject to change. Charges apply for some activities, venues and menu items. 400 Gradi and Gradi Pronto to be replaced by P&O Trattoria and P&O Pizzeria respectively, from September 2023.

View Pacific Encounter Deck Plan View Accommodation Guide

2,600 guests, lower berths

12 guests decks

108,865 gross tonnage

Waterslides

Twin Racer Waterslides coming 23 March 2023

Upcoming Cruises on Pacific Encounter:

• Pacific Adventure®
• Pacific Explorer®

Health officials to meet P&O cruise in Southampton after 'gastrointestinal' illness outbreak

• Southampton
• Saturday 18 May 2024 at 11:52am

Cruise passengers on a ship that left Southampton are having to isolate after an illness broke out on board.

A number of people have suffered a stomach bug on P&O Cruises Ventura.

The vessel, which has a capacity for 3,200 passengers, set off from Southampton on Saturday 11th May on a two-week trip around the Canary Islands.

Sanitation measures on the ship have been enhanced to protect the wellbeing of guests.

One passenger online said they were alerted to the issue by an email before they boarded while another posted on Facebook to say 'cleanliness is second to none'.

ITV News Meridian understand Port Health Officials will meet the ship when it returns on Saturday 25th May.

A spokesperson for P&O Cruises said, "Ventura left Southampton on May 11, 2024 for a 14 night cruise around the Canary Islands.

"Upon embarkation all guests were provided with an advisory notice with precautionary health measures for on board and on shore, as is standard procedure across our fleet.

"P&O Cruises swiftly implemented approved and enhanced sanitisation protocols to uphold the welfare of everyone onboard.

"Alongside the above, a further enhanced and extended sanitisation took place on May 17 in Tenerife.

"Ensuring the health and wellbeing of all guests and crew is our absolute priority. It is important to note the UK Health Security Agency (UKHSA) has reported of a current increase in cases across the U.K. as a whole."

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Rotary volunteers stranded after Air Vanuatu collapse offered luxury cruise home as P&O comes to the rescue

A group of Australian volunteers stranded on the island of Tanna following the collapse of Air Vanuatu last week have been offered a way to get home, and they'll be travelling in style. 

The contingent of young volunteers from the Albury-based Hive Rotary Club were volunteering in the Pacific when Air Vanuatu collapsed.

The group has now managed to secure a charter flight from Tanna to Port Vila and will then board a P&O cruiseliner to Sydney after the shipping company reached out to them.

Hive president Kellie Kadoui said the group was "rapt" to have found a way home.

"Once we learnt that Air Vanuatu weren't flying, it's almost impossible to get off Tanna unless you charter a very expensive plane," she said.

"We finally got a charter flight out on Wednesday through Vanuatu Tourism, so they paid for that cost.

"And then P&O reached out to us and said, 'We are actually docking in Port Vila on the 17th. Can we take you home?'"

Twenty members of the group are expected to board the Pacific Adventure today and will arrive back in Sydney on May 23.

An expensive trip home

The volunteers heard the airline was in trouble after they flew into Port Vila on Sunday, May 5.

On Thursday, May 9, the airline announced that all of its international flights were cancelled .

The next day, Ernest & Young confirmed that it had been appointed as administrators for the airline, which has been supported by the Vanuatu government for some time.

The young volunteers were scheduled to fly with Air Vanuatu from Tanna to Port Vila on Saturday, May 18, and then take a connecting flight back to Australia.

But, Ms Kadaoui said, once the airline's flights were cancelled, the volunteers only had two options — either to wait for a boat that made two trips a week from Tanna to Port Vila, or pay for an expensive private charter flight that would cost $5,000 for the whole group.

It was a relief when Vanuatu Tourism and P&O came to their rescue.

Twenty-year-old Sarah Long, one of the volunteers on the trip, said the uncertainty had been "a little chaotic for a while" and that it was nice to know that they finally had a way to get home.

"We were sort of up in the air and unsure what was going on but I think we're all very thankful for P&O coming to the table," she said.

However, Ms Kadaoui said the group still faced out-of-pocket expenses totalling about $10,000 because their travel insurance would not cover extra expenses accrued during their unexpected stay in Port Vila, or the rescheduling costs of their domestic flights in Australia once the group arrives back in Sydney. 

Airline in 'significant financial distress'

Ernst & Young have told creditors Air Vanuatu is in "significant financial distress".

A liquidators' report outlined the airline's debts, which total $110 million.

"The company's financial position is dire, and it clearly cannot fund its own operations," the report said.

Ernst & Young thanked Vanuatu's government for its financial support, without which they said there would be "no other choice" but to shut the airline down.

The report also revealed Air Vanuatu's staff doubled as essential ground operations personnel at several of the country's airports.

Only two of the airline's planes remain flight-ready, with a Boeing 747 repossessed, and three other aircraft needing maintenance.

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