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How to Start a Travel Agency in The UK? (Just 11 Steps)

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Are you passionate about travel and looking to turn it into a profitable business? Starting a travel agency in the UK can be both exciting and rewarding.

From assisting travellers in planning their dream vacations to curating unforgettable experiences, owning a travel agency allows you to immerse yourself in adventure while running your own business.

The travel and tourism industry in the United Kingdom is growing rapidly. According to Statista , by 2024, it is expected to reach $40.12 billion, with hotels contributing significantly at $21.52 billion.

The number of hotel guests is expected to reach 36.19 million by 2028. Each visitor is expected to spend approximately $0.85 thousand. Additionally, online sales are expected to account for 81% of total revenue by 2028.

This comprehensive guide will look at the most important steps and considerations for starting a travel agency in the UK.

Whether you are a seasoned traveller or a newcomer to the industry, with the right strategy and dedication, you can build a successful travel agency that helps others embark on unforgettable adventures.

Let us take a look at how to start a travel agency in the UK.

What is a travel agency, step 1: conduct market research, step 2: choose your niche, step 3: create a business plan, step 4: choose a business model, step 5: design your brand, step 6: legal procedures, step 7: create a travel agency website, step 8: establish partnerships, step 9: setup the working environment, step 10: marketing strategy, step 11: continuous development, benefits of starting a travel agency in the uk.

A travel agency makes travel arrangements for travellers by booking lodging, activities, and transportation.

They have extensive knowledge of various travel locations, lodging choices, modes of transportation, and local customs and weather.

They occasionally reach agreements with other companies and are paid for adding their services to vacation packages.

Furthermore, travel agencies have a major role in local tourism.

They arrange for visitors to have easy access to all the enjoyable activities, including entertainment and sightseeing, that are offered at a particular site.

They also facilitate and enhance the pleasure of travel. Using a travel agency to make reservations may frequently result in greater savings for travellers than doing it all themselves.

Steps to Start a Travel Agency in The UK

Firstly, before you start a travel agency in the UK, you must first have a clear understanding of what the public wants.

And hence, the public may be provided with more reasons to taste the essence of travel within their homeland.

Market Research Start a Travel Agency in the UK

Many of the travellers are concerned about the environment; therefore, they like to travel in an eco-friendly manner. In the UK, 85% of people are willing to pay a bit more for eco-friendly travel services.

If you are starting a travel agency in the United Kingdom, choosing a niche is of immense importance for succeeding in a highly competitive market.

Especially, exploring adventure tourism as a niche by providing thrilling activities like hiking and water sports surrounded by the UK’s breathtaking scenery.

Culinary tourism can be utilised to indicate national diversity through food tours and cooking classes.

Cultural tourism will permit travellers to experience the historic value and flourishing arts scene first-hand.

Besides, eco-tourism offers ecologically responsible choices for conscious travellers as well as partnerships with environmentally friendly accommodations.

By selecting a niche that suits your interests and visitors, you will be able to distinguish your agency from others, which in turn will attract classy tourists seeking creative experiences in the UK.

Generally, a business plan is a roadmap that directs you towards your goals.

Overall, it should include a notable section, such as an executive summary, which will provide you with a general picture of what you want to do and how you intend to do it.

Market analysis is the most important and goal-oriented aspect of marketing, as it allows you to see through your competitors and target audience while also monitoring the market and industry.

Furthermore, the marketing strategy is created to detail how you intend to attract and retain customers through your integrated marketing campaigns.

After crafting a brilliant business plan, you should also think about your business model.

In the UK, there are multiple types of travel agent organisations with individual structures and business practices, each with different areas of specialisation.

Start a Travel Agency in the UK Business Model

The decision between leisure and corporate agencies will define you, and then you choose whether to operate online or through telemarketing.

Travel agencies come in different variants that include independently operated areas and master branches.

Although the travel industry is as competitive as it is, the only way that an operator can have their brand be the first selection for potential travellers while ignoring the others is by making it distinct.

To be successful, your brand requires a distinct brand identity.

Discuss how to design and implement the brand and signature to help people recognise you and thus increase their trust in your brand.

You can start a travel agency in the UK using marketing techniques, with a focus on customer experiences through service provision and efficient planning.

Certainly choosing the appropriate legal structure for your UK-based travel agency is critical.

Legal Procedure for Starting a Travel Agency in the UK

The type of business you establish will determine the rules and laws that your company must follow in the future.

Learn More: How to Make Money with a Travel Website in 2024? (Earn More)

Create a website to launch your dream travel agency. From creating a visually appealing and user-friendly website to implementing successful SEO strategies.

To improve search engine optimisation, strategically place relevant keywords in your content and URLs. Make sure your website is mobile-friendly to accommodate the growing popularity of mobile devices.

Incorporate social media platforms to increase interaction and share interesting content.

Use analytics tools to track performance and focus on providing exceptional customer service to foster loyalty and repeat business.

If you want to start a travel agency but are not sure where to begin, WP Travel is a plugin that can help you and your staff streamline the reservation process.

The tutorial below shows how to create a travel and tour booking website with WordPress that does not require coding.

The plugin includes these features to assist you in building an SEO-optimized travel business.

Integrated booking management system.
Customisable trip itinerary
Integration of WooCommerce payment gateways
Complete data reporting
Multiple currencies.

Maximise the chance to build a successful travel business by forming content-type partnerships with popular travel bloggers, vloggers, and key people in the travel industry.

Through the use of content and interaction with content creators to promote the factors of the brand, you can cascade your brand.

Establish partnership for starting travel agency in UK

Work with seasoned experts, amongst others, to be able to comply with the UK regulations and licencing necessities of a travel agency in the simplest way possible.

Coordinate with nearby outlets to tailor-make exclusive packages; your agency could be the first choice.

Starting a travel agency in the UK requires a well-planned working environment. Create an inspiring workspace to drive your UK travel agency’s success.

Invest in furniture and technology, like travel management software for seamless operations.

Working Environment for Starting a travel agency in UK

Establish efficient workflows with secure virtual collaboration tools. Dedicate an area for regulatory documentation and licences.

Look for an inclusive culture that celebrates diverse perspectives to manage extraordinary travel experiences tailored to every client.

Create a strong online presence using digital marketing strategies such as SEO, social media, PPC, and email campaigns.

Increase local brand awareness through community involvement, events, and collaboration with hotels, tour operators, and travel suppliers.

Below is a basic table summarising marketing strategies for starting a travel agency in the UK:

Learn More: How to Promote Your Travel Business?

Lastly, a new travel agency must constantly improve and adapt to succeed. The travel industry is constantly changing, so understanding customer preferences is critical.

To keep your agency going, learn from your mistakes, actively listen to customer feedback, and stay up to date on the latest travel trends.

Focus on these key areas to survive and grow as a travel agency :

Ask customers for feedback regularly.
Keep up with the latest industry news, changes, and emerging travel trends.
Introduce new ideas and concepts to your team to stay innovative and relevant.
Regularly evaluate and improve your agency’s operations and service offerings.

By constantly improving and making necessary changes, your travel agency will thrive, become more efficient, and provide exceptional travel experiences to customers in the UK.

Learn More: How To Start a Travel Agency From Scratch Making Profit?

Starting a travel agency in the UK can be profitable, with numerous benefits for entrepreneurs. With its rich cultural heritage, stunning landscapes, and thriving tourism industry.

The UK offers numerous opportunities for travel agencies to thrive, including:

Access to a Market: The UK attracts millions of tourists each year, providing a large customer base for travel agencies to cater to both domestic and international travellers.
Diverse Travel Offerings: From historic cities like London and Edinburgh to picturesque countryside escapes like the Cotswolds and Lake District, the UK has a wide range of travel experiences to package and promote.
Well-developed Infrastructure: The UK has a vast transportation network that includes efficient rail systems, airports, and highways, allowing clients to make seamless travel arrangements.
Business-Friendly Environment: The UK government provides assistance and resources to small businesses, including travel agencies, making it easier to navigate regulations and licencing requirements.
Global Connections: As a major travel hub, the UK has excellent connections to destinations all over the world, allowing travel agencies to create diverse itineraries and cater to a global client base.

Starting a travel agency in the UK is a great feeling; it enables the knowledge of global wonders while also helping people create unforgettable, beautiful memories.

The best chance of success will be for one who follows the right steps, has the necessary licences, and has an e-commerce business plan from which a thriving travel empire can be built.

Through careful planning, solid market research, and an intention to provide highly professional services, starting a tourism company in the UK might be a meaningful and profitable business adventure for thoughtful entrepreneurs choosing the top tour operator software .

The world is just around the corner; only with dedication will you someday become the one to put together magical adventures for hungry explorers.

You need to register with ABTA (Association of British Travel Agents) and ATOL (Air Travel Organisers’ Licencing) to sell package holidays and flights.

Attend travel trade shows, join industry associations, and conduct research on reputable suppliers to negotiate better rates and commission structures.

Both choices are viable. While a physical office can provide a professional image, many travel agencies successfully operate online to reduce overhead costs.

Create a strong online presence, use social media, collaborate with influencers, provide competitive deals, and run targeted advertising and email marketing campaigns.

Also, if you liked this article, then subscribing to our YouTube Channel for WordPress video tutorials would be the cherry on top.

You can also find us on Facebook , Instagram, Twitter, Linkedin , TikTok , Pinterest , and our dedicated, engaging Facebook user community .

Further, if you have any queries, please submit them to our Contact page .

You can get WP Travel Pro to start creating your travel and tour booking website within minutes without any hassle of coding.

Yam Bahadur Chhetri is a content writer and vivid contributor to the WordPress community and a WordPress enthusiast with an experience of 7+ years in the relative field. He also loves to develop WordPress Themes, Plugins, and custom WordPress development for clients.

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What are you looking for, how to start a travel agency | starting a travel agency guide.

1. What is a travel agency?
2. Why start a travel agency?
3. What type of travel agency should I start?
4. Checklist: 9 skills and characteristics you need to succeed as a travel agent
5. What rules and regulations are there?
6. What costs are involved?
7. Startup costs calculator
8. Creating a business plan

In 2017, 72.8 million overseas trips were taken by UK tourists, a figure that continues to rise despite the drop in the value of the pound since Brexit. Whilst many of these trips are booked online directly through flight providers and brokers, travel agents still play a significant role in facilitating holiday arrangements. Whether you’re looking to start your own independent travel agency or work as part of a consortium, this article will take you through everything you need to consider.

What is a travel agency?

There can be some confusion around the role of a travel agency and a tour operator. In short, one sells holidays, the other organises them.

A tour operator focuses on the operational aspect of holidays – contracting, booking and packaging together elements such as travel, accommodation and tours. Some tours operators you might know (such as TUI) are customer facing but also sell holidays to a travel agency who act as a middleman. Some tour operators you might not know (such as Gold Medal) are trade only.

Tour operators can only sell the products or services that they offer so are not always impartial.

A travel agency should only sell and administer these packages to clients based on their requirements. Travel agents will liaise with multiple tour operators with complete independence and impartiality to ensure a getaway meets expectations by providing the necessary information and payments on a client’s behalf.

Agents can also sell the individual elements of a holiday such as flights, hotel rooms, tickets and attractions.

Why start a travel agency?

Many argue that the internet has taken away the requirement for travel agencies, as it enables people to book directly with service providers. With the middle person removed, a saving is made. While ABTA’s Holiday Habits Report 2018 states that the preferred method for booking a holiday abroad is directly through a service provider, it also states the next most popular methods are through a holiday booking website (e.g. Booking.com) and a travel company or travel agent.

The report continues to list the main reasons people book with travel professionals:

Ease of booking
Saves them time
Booking confidence

Even though people are equipped with the means to go direct, a large proportion still turn to the professionals. There is clearly still a place for travel agencies in the travel and tourism industry.

What type of travel agency should I start?

There are a few ways you can run a successful travel agency business. Here are three options worth exploring before deciding your next step:

Independent agency

If your dream is to start your own business where you call all the shots, then starting an independent travel agency is the best option. With this option, you’ll have entire control over who you work with, who you employ, and branding, etc.

You might want to specialise in a particular type of holiday or destination to focus your offering. Being an expert will give customers a reason to trust you. You’ll be able to offer the highest quality service by focusing your knowledge rather than spreading it thin. It will also shape your brand identity and USP , helping you stand out within a competitive industry. Specialisms can include luxury, adventure, cruise, family, wedding and honeymoon, as well as specific destinations.

Travel consortium

Cash is an essential commodity during the first few years as a startup, so you might want to consider joining a travel consortium to cut down on overall costs.

A travel consortium is an organisation made up of independent travel agents and agencies. They collaborate to increase their buying power and commissions. Consortia negotiate with suppliers on behalf of their agents to establish ‘preferred supplier’ relationships that can lead to benefits such as free upgrades, extra room facilities and special promotions that aren’t available to the general public.

Member benefits can include training, knowledge sharing, client referrals, back office support, networking opportunities, technology, access to marketing material, ABTA and ATOL bonding (see below costs). Commonly memberships are charged as a monthly fee, usually a percentage of your turnover or commissions.

For more information, take a look at the following consortium examples:

Hays Travel’s Independence Group
The Travel Network Group
Global Travel Group
The Advantage Travel Group
Travel Counsellors

You can start your own travel business but enjoy the flexibility and better work/life balance by working for travel homeworking companies such as InteleTravel , Holiday Franchise Company and Travel Counsellors . You retain your independence while enjoying the tools, technology and support that homeworking companies offer.

InteleTravel is recognised by every major travel supplier in the world. You don’t have to have experience in the travel industry to qualify – just a passion for travel and the ability to influence people’s travel choices. You can work full-time, part-time or even enjoy it as your hobby. It charges homeworkers a £142 sign-up fee and a £32 monthly charge. Agents keep 70% of the commission paid by suppliers, but this can rise to 80% if sales targets are met.

Homeworking companies such as InteleTravel have raised some eyebrows in the UK for employing staff with no industry experience. They believe this approach devalues the role of a trained and experienced travel agent and some go as far as calling it a pyramid scheme. But 1,800 agents in the UK have already signed up. Notably, InteleTravel was granted ABTA membership in March 2019, meaning it’s now bonded as a retail travel agency in the UK having met ABTA’s financial and regulatory criteria.

If this sounds like an option you’d consider, take a look at a recent interview between President of InteleTravel James Ferrara and Travel Weekly .

Another option is the Holiday Franchise Company . They’re a UK-based travel franchise accredited by both the British Franchise Association and the Approved Franchise Association. They were the first travel franchise to appear on the Elite Franchise top 100 for 2020. Their training program has been accredited by The Institute of Travel & Tourism and are part of the hugely respected Holidaysplease.co.uk .

Travel Counsellors is a consortia made up of travel agents who are homeworkers. People are invited to start their own franchise with them and again – you don’t need to have industry experience to apply. You will become a self-employed franchise holder arranging bespoke travel experiences for your clients. You make money by earning commission on all the travel experiences you sell. The commission is split 60/40 with them (60 for you). ‘For that 40%,’ outlines Travel Counsellors, ‘we’ll provide you with unrivalled support and continuous investment in your business.’ You’ll also receive:

Financial protection for everything you book for your clients
Access to their integrated digital platform, which helps you source and book the holidays.

Checklist: 9 skills and characteristics you need to succeed as a travel agent

As both a travel agent and business owner, you’ll need to have a variety of skills and characteristics:

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Make sure information on your file is correct. For example, having a wrong address on your file will have an impact on your score. There may be other problematic items that you can identify – for example, if your score is linked with someone with bad credit or there’s fraudulent activity on your account.

If you have a history of late payments, this will show in your credit history. The sooner you can start demonstrating to lenders that you are less of a risk, through regular payments and by clearing existing debts, the better chance you’ll have of securing finance.

If you are trading as a limited company and you are late filing your accounts at Companies House, this will have an impact, so get it sorted as soon as possible. Make sure that you provide your accountant with all the information they need – get those accounts registered quickly each year.

Don’t try and pull the wool over the eyes of prospective lenders. It’s better to provide them with the full picture, even if there are things that you're not keen to talk about. They’d rather have an up-to-date picture of your situation than no information at all.

Avoid making lots of credit applications in a short space of time. Every time an application is made the credit search will be visible on your file. This can reflect badly as it indicates to lenders that you may be desperate or, alternatively, ‘shopping around’.

What rules and regulations are there?

You are required by law to provide a bond to reimburse clients if your company fails financially. You can arrange this with a bank or insurance company.

You don’t need any qualifications to become a travel agent, however, joining a trade association will tell both customers and industry that you take your responsibilities seriously. It tells suppliers your business is well supported, while reassuring customers that their money is protected.

The two most well known are ATOL and ABTA.

Air Travel Organiser’s Licensing (ATOL)

This license allows you to sell airline tickets. Without it, you’d be confined to providing accommodation and ground transport only. Every UK travel company that sells overseas holidays and flights is required to hold a license in the event that a company ceases trading. It will refund consumers if their holiday is cancelled while covering hotel costs and flights home if they’re already abroad. It’s a financial protection scheme designed to reassure consumers that their money is safe.

When you send your customers booking confirmation, it’s a legal requirement to send your ATOL certificate with it. It’s also worth noting that flights booked directly with airlines are not ATOL protected.

You can apply for a small business ATOL license if you intend to send less than 500 passengers a year with £1m or less revenue and intend to keep the numbers at the same level within the first three years.

Association of British Travel Agents (ABTA)

ABTA deals with non-flight based holidays, linked travel arrangements and travel agents. As a member, you must properly protect your package holidays, as required by law. Packages not including a flight e.g. coach, rail, cruise, are covered by ABTA bonding or insurance policies.

Similar to ATOL, it covers transport and accommodation should a supplier no longer be able to look after them. This protection applies to packages sold in the European Economic Area.

All travel organisers can apply to be an ABTA Member. You must abide by ABTA’s regularly updated Code of Conduct to become certified – an accolade that most consumers look for when booking a holiday. It also updates its members of any changes to regulations and protects both the consumer and agency should holidays fall through. It is the most widely recognised trade association, so membership comes at a cost. Its high prices might not meet the budget of a startup, so you could also look at…

The Travel Trust Association (TTA)

The TTA offers a more flexible, low-cost option if you’re looking for an alternative to bonding arrangements. Travel companies under this membership offer customers unrivalled financial protection, as all money is secured into your own Trust account and guaranteed by the TTA.

AITO Specialist Travel Agent

You might want to consider the Association of Independent Tour Operators (AITO), as they offer members specialist products from smaller tour operators, as well as financial protection for consumers. When you’re setting up your agency, you could review the companies in this association and then look to sell these type of products, which tend to offer a higher commission than if you worked with traditional tour operations such as TUI and Thomas Cook.

Package Travel and Linked Travel Arrangements Regulations 2018

It is now a legal requirement that holidays worldwide sold by UK companies should be protected. Since July 2018, package holiday protection was extended to cover consumers who choose different suppliers via a single website e.g. online travel agents (OTAs), call centres or a shop. If something goes wrong, holidaymakers who book their holiday online will now be compensated in the same way as someone who booked their holiday via a travel agent. Under the European directive:

“Traders should be required to state clearly and prominently whether they are offering a package or a linked travel arrangement, and provide information on the corresponding level of protection, before the traveller agrees to pay.”

This legislation is under EU rules, so make sure to keep an eye on this and other similar requirements during and post-Brexit.

Read more about the Package Travel and Linked Travel Arrangements Regulations 2018

GDPR (General Data Protection Regulation)

A hot topic in recent years, GDPR is important to be aware of if you’re starting a travel agency as you’ll be holding personal data of individuals, as well as (potentially) sensitive data on suppliers. You absolutely can’t afford to get this wrong. Be mindful that data protection laws can vary from country to country.

Employment Law

If you’re hiring staff to work for your agency you need to be fully aware of all elements of employment law .

What costs are involved?

Specifically for the travel sector, the below costs are worth being mindful of.

Trade association applications and membership

While not essential, it’s important to consider paying for the appropriate licensing and certification to tell your customers that you are a credible, trustworthy business and that their money is protected.

ABTA Certification

Before you can apply, your accounts need to demonstrate that your business has a net current asset surplus of £15k (working capital), net asset surplus of £30k and issued share capital of £30k. The application fee costs £600+VAT, the joining fee is £1,000+VAT and the annual subscription is £1,066, which covers the first £500k of gross turnover.

ATOL license

You can apply for a small business ATOL for £1,161.

Make sure to check that your business falls within the application criteria before applying. The CAA will also need to assess the finances of your business, which have to fit ATOL’s finance criteria .

Read more about applying for an ATOL license

Travel Trust Association

There’s a one-off application fee of £150+VAT and fees vary depending on your membership type.

Read more about the Travel Trust Association

AITO Membership

Annual membership runs from September – August and costs £458+VAT for a single branch.

If you’re targeting the over 65s in your area, investing in premises where your customers can come and discuss their requirements is worth considering. Office space and premise rentals vary hugely per location .

Branding and website

If you decide to become an online travel agent (OTA) then a significant amount of your budget will want to go towards a user and device-friendly website . While it would be more affordable to build your own, it would be worth going down the professional route due to the online nature of your business. Professional costs can vary from £400-£10,000 depending on requirements. They will create the right website designs for your brand image, which can help bring in potential customers for your agency. You will also need to create an impressive logo that can be recognised anywhere. Quality graphic design skills will be needed for this, so it might be worth outsourcing a designer.

The right software will help reduce your time spent on processes and administrative tasks.

One of the benefits of becoming part of a consortium or homeworker is the software access you’ll be given, to help you find and book holidays. Even if you were to remain independent, you’d still need to use the websites of the tour operators and travel companies that you were selling packages from to get the information you need. As a result, there are multiple systems you would need to familiarise yourself with.

Accounting software such as Xero and Sage will also help organise and schedule important financial tasks such as payments, payroll and taxes.

This is a big financial commitment so it’s worth considering whether you need to hire staff at the very beginning. An average travel agent salary is around £21k (Source: Totaljobs ).

Subscriptions

Depending on your sector focus, you’ll want to sign up to the associated news sources to stay up-to-date on any developments. For example, if your niche is travel, travel news sites such as Travel Weekly , TTG, Travel Mole and Skift offer free newsletter subscriptions. Additionally, the Financial Times covers most sectors and offers some of the most accurate and reliable financial market information, helping you stay aware of the emerging trends in your industry. An FT subscription starts from £3.99 a week, but there are other packages available that might better fit your business requirements.

It is also recommended that you open a business bank account, in order to keep track of your expenses without using your personal account.

To keep track of your starting costs, and any alternatives you may find, you should add them to a business plan.

Startup costs calculator

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Do I Need A Travel License For My Business?

Do i need a travel license to run a travel business in the uk.

The PTS team are approached on a daily basis by international trading travel businesses and UK start-ups with the same question: “Do I need a travel license to run a travel business in the UK?”

To run a tour operator or travel agency in the UK it is a regulated market and it is becoming even more stringent with the introduction of The New Package Travel Directive . However, the regulations are purely in place to protect consumers, not to make business within the travel industry difficult.

At PTS we appreciate that there is a huge amount of information to process and it can appear confusing and overwhelming when you are starting up in travel or simply looking to bring your travel business to the UK market.

There are two areas that a tour operator or travel business must consider.

ATOL – Air Travel Organisers License

If your company wants to sell flights, or include flights in the packages that you offer to your clients, then your travel company will need an ATOL.

PTR Compliance – Package Travel Regulations Compliance

Most tour operators sell two or more elements. When we say elements we mean:

Accommodation
Food/catering
Booking activities through external suppliers.
Spa treatments

The above list is not exhaustive. We are just purely offering some examples to highlight elements of a package.

Travel businesses, or travel advisors, that are arranging two or more elements from the above list would generally need to be PTR compliant.

So, to clarify – there are two separate areas that are regulated, ATOL and PTR. You may need both, or, you may just need to be PTR compliant if you are not selling flights. But, you must ensure client monies are secure when you work in travel.

PTS offers cost-effective and streamlined solutions for both areas. PTS is a CAA Franchisee and as such, you can apply for a Small Business ATOL through PTS once you are a PTS member.

We make sure, starting a travel company, or moving a successful trading travel business to PTS is simple and easy. We strive to ensure we offer solutions that make our members more streamlined and efficient.

Please do keep in mind that The New Package Travel Directive will be coming in to action in 2018 so it is important that you start to arrange compliant solutions as soon as possible.

For more information on The New Package Travel Directive please take a look at this link – Government Guide on The New PTD.

If you’d like to learn more about travel licenses, please get in contact with one of Protected Trust Services’ (PTS) lovely staff members by calling 0207 190 9988 . Or, you can visit our member support and travel trust account pages to learn more about how we protect you.

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What is the law of travel agency and what do you need to know? Part 2: how do I become a travel agent, and what if I create package holidays?

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This article was first published in Travel Weekly on Tuesday 27 April 2021.

In this second part of our overview of the law of travel agency, we explain some of the legal practicalities to consider when setting up a travel agency and why the Package Travel and Linked Travel Arrangements Regulations 2018 are important to understand. You can read part one: the basics of an agency relationship here .

How does one become a travel agent?

In order to be a travel agent in the legal sense, the travel company must be appointed by its principal (e.g. a hotelier) as its agent. This is typically set out in a written agency agreement, which will determine the rights of the parties. In addition to this formal appointment, the travel agent must then ensure that it discloses the fact that it is acting as an agent to third parties (e.g. consumers) and that it does not give third parties the impression that it is acting as a principal.

The law will generally respect the terms of the contracts entered into by the parties. If the contract denotes a travel company as an agent, then that will usually determine the issue. However, there could be situations in which the courts would disregard the terms of the contract if it found that the contracts were a “sham” and/or did not properly reflect the economic reality of the relationships between the parties. Indeed, the UK tax authorities have tried to pursue this argument in relation to the business models of a number of online travel agents. So far it has failed, primarily because of the emphasis given by the courts on the importance of the courts respecting the terms of contracts.

How does the creation of a package holiday affect the travel agent’s status?

The involvement of the travel agent in the creation of an itinerary for the consumer might lead to the creation of a package holiday (or a linked travel arrangements) under the Package Travel and Linked Travel Arrangements Regulations 2018. Moreover, if the travel agent sells a flight to the consumer, whether on its own or as part of a package holiday, then the travel agent might be required to hold an ATOL pursuant to the ATOL Regulations 2012.

Does this change the status of a travel agent into a principal?

The short answer is “no”, provided that the travel agent is careful to ensure that the sale process and the consumer “paperwork” maintains its status as a travel agent. There is otherwise a risk that the travel agent may end up selling a package of travel services under a single contract to the consumer and so act as a principal.

The next part of our overview of the law of travel agency will focus upon the relationship between the principal and the consumer and secondly, on the relationship between the principal and the travel agent. We will look at the rights and obligations which arise under these relationships.

If you have any further questions or queries on these matters, please contact Rhys Griffiths , Anna Tindall or another member of our Travel team.

Rhys Griffiths

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Rules and regulations of running a travel business

You don’t need any qualifications to set up as a travel agent, so in effect anyone could do it – although it will greatly increase your chances of success if you join a trade association. That is, customers and industry are unlikely to take you seriously without.

The most widely recognised trade association is the Association of British Travel Agents (ABTA) although this is also the most expensive and therefore aimed less at start-ups than the Travel Trust Association (TTA) or the Global Travel Group.

“I joined ABTA from the beginning,” says Martin Jones of Freedom Direct, a call centre based travel agency. “It has a regularly updated code of conduct and keeps me up to date with changing regulations and generally gives both my customers and me protection (insurance cover if the holiday falls through).”

You are required by law to provide a bond to reimburse clients if your company should fail financially, this is arranged with a bank or insurance company. Also, you have to have Air Travel Organisers Licensing (ATOL) which allows you to sell airline tickets. Without it you would be confined to providing accommodation and ground transport only.

Global Travel Group is a franchised operation so it holds bonds and ATOL centrally, whereas ABTA requires that you have a certain amount of capital to hold them yourself. The latter is more expensive, although it allows you to be more independent.

Membership of a trade association tells suppliers that you have a strong and supported business and customers will be reassured knowing their money is protected.

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The Ultimate Guide on How to Become a Travel Agent in 2023

Travel agencies are a very important part of any business. They have to be able to ensure they can meet their clients’ needs and create a good experience for them.

Today, there are many travel agencies in the UK, and they all offer different products and services. However, there is one thing that all travel agents have in common – they all need to know how to sell their products or services to their clients. This article gives you the tips, tricks and knowledge required so you know how to become a travel agent in the UK and the different options available.

What is a Travel Agent?

A travel advisor is a person who helps you find your dream holiday. He/she can help you plan a trip, book it and ensure you get the best deal for your money.

The travel counsellor will go through a life cycle which starts at the first contact with you, when you book your vacation, making sure to pay close attention to your requests and needs.

When you order a ticket, the journey begins, and the agent will remain your key contact, ensuring that everything runs as planned.

How to Become a Travel Agent in the UK

In the UK, more than 5 million people work as travel agents. These people help tourists find the best way to explore their destination. They also take care of things like accommodation, flights and car rentals.

These jobs come with a lot of responsibility and a lot of stress. They also require high levels of creativity and emotional intelligence. The reason is that they deal with many different clients simultaneously and have to be able to make sense of all the data they receive from them while dealing with each one individually. Understandably, it is important for them to be creative, empathetic, and have strong communication skills to handle all the different situations that might arise in their jobs.

Once you see the benefits of using a travel agent yourself, you can explore the many types of travel agent jobs in the UK. Below are some examples:

Become a Travel Agent:

A retail travel consultant is probably the picture you have in your mind; someone you see, talk to and visit in a store or with a larger agency. With the increase in people becoming self-sufficient and booking travel themselves, the use of retail travel stores has decreased with many agents dealing with phone enquiries or complaints. Retail agents usually have extensive experience in a particular specialism and are often sought out for specific travel needs. Examples include retailers like Tui , First Choice and Hays Travel.

Become an Independent Travel Agent in the UK:

The benefit of becoming an independent travel agent is that you are investing in your own business. You get to build your brand, focus on the areas that interest you, specialize or generalize at your will and work your hours. Most independent contractors will work from home and be remote travel agents, although some also invest in physical locations to increase their client base.

Become a UK Travel Agent from Home:

There are a few different ways to become a travel agent from home. You can either find an online travel agency and look for job opportunities with them or become your own travel agent through the independent route. These options will usually give you a guaranteed income with the option of earning a commission on top. As a home-based travel agent, you will have the flexibility and comfort of your own space but heavily rely on email, internet and telephone calls. Luckily though, there are lots of remote job opportunities for travel planners , allowing you to work from the UK, US, and around the world.

Become a UK Online Travel Agent

To become an online travel agent, you can usually do this by searching for jobs with a large travel company. Again, this provides a steady income and many different types of opportunities. However, the downside is that you’re usually confined to one company. The job is more customer service/complaint management than building long-term relationships with potential clients.

Tips on Becoming A UK Travel Agent – Three Steps You Can Take Today!

How to become a travel agent UK - do your research and get qualified

You can take some simple steps to become a travel agent in the UK.

The steps to becoming a successful travel agent are:

Step 1: Do your Research

Do some research or complete training programs to help you get your job as a travel agent. You can do this through an online course or by taking an exam. You should also be aware of the different types of travel qualifications and choose one that fits your career goals. If you choose the independent route, then you will typically pay a small joining fee/membership, and this will include all of the relevant regulatory training and system access that you need to be able to offer ABTA (Association of British Travel Agents) and ATOL (Airline Travel Organiser Licence) protected packages.

Step 2: Develop your Skills

Develop your skills and knowledge; this includes reading, researching, writing and presenting on topics related to travel agencies in the UK. You should also be aware of some key trends that are going on in this field like digitalization, social media marketing, customer service etc. It is important to have these skills because you will need them when it comes time to apply for jobs at travel agencies or when building your own business.

Step 3: Explore Travel Agency Job Opportunities

Once you have completed the above steps, you should start looking for a job. The best time to do so is right now. It is always best to target one particular agency and look for an interview or two during the week that they have open days at their office (to see what they offer). Think about your travel experience and what you can provide to your clients. Alternatively, think about how you can set up your own home travel business and research what it is like to be self-employed.

What Is the Best Way to Become A Travel Agent?

How to become a travel agent UK -drawing of the world

The travel industry is growing rapidly, and the internet drives this growth. These trends are a major reason we need to have a strong understanding of the travel industry and experience in travel. However, it is not enough to know about the industry; you also need to be able to make smart decisions when it comes to your career.

The best way of becoming a travel advisor is by using your skills and abilities in other areas such as marketing or sales.

Build professional networks, pride yourself on customer satisfaction, and demonstrate a passion for travel; the agent commissions will soon come rolling in.

How to Become a Travel Agent in Conclusion

Love to Travel? Make it your Business

Does becoming a travel consultant sound like you? Can you imagine travelling more often, helping out friends and family and building a great customer base? Sure you can.

Learn how to build an independent travel agency and start your own business.

Becoming an independent travel agent or starting a new business is not a difficult process. However, I am passionate about helping people achieve their dreams—and I want to help you achieve yours too!

I’ll show you exactly how to make money as a certified travel agent right now, on your own schedule and in no time. I will happily give you advice and information; this is all free with no obligation to go ahead. We’ll go at your own pace, and when you’re ready, sign up; if it’s not for you, walk away. It’s that easy. You can even try it out and leave on time, risk-free.

Contact me today to find out how I can help you become a travel agent in the UK and start your own business.

If you like this post or if you have any questions or comments, let me know. You might also like to read:

Why Use a Travel Agent? Pros & Cons

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About the author

I'm Kerry, a Veggie travel enthusiast with a passion for adventure, nature, wildlife and the good old outdoors. I write about exciting bucket list travel destinations to give you inspiration and ideas for your next trip.

I have a partner who as not long become an independent travel agent and she loves it. Helping make people happy is what she loves to do. She has said it’s hard work but big rewards.

Starting a Travel Agency in the United Kingdom

Starting a Travel Agency in…

Beginner’s Guide on Starting a Travel Agency in the United Kingdom

Starting a travel agency has lots of perks. For one, setting up this business is very simple; you can even do it from the comforts of your home. Additionally, it’s very flexible as you yourself can decide how much working time you’ll take. More importantly, you don’t even need a formal education to start this kind of business as long as you have a strong strategy and commitment to learn and grow as an entrepreneur.

So, what is the process of starting a successful travel agency in the United Kingdom? You’ll learn that and much more with our beginner’s guide on starting a travel agency. Here, we outlined the basic details you need to know about running the business, the industry stats and practices, and the steps to plan and register the company. In this guide to company registration in United Kingdom , 3E Accounting shows how you can set up a travel agency as global travel restarts.

What is a Travel Agency?

A travel agency manages travels and tours by arranging transportation, itinerary, and accommodation. It has a wide knowledge of travel destinations, hotels, modes of travel, destination climate, cultures, food, and other tourist-related services. An agent may get in a contract with other establishments to receive a fee or commission for representing their products or services in travel packages.

Travel agencies play a key role in local tourism. They organise attractions, entertainment, amenities, and supplementary services into packages that eventually bring in people to that destination. Moreover, they make arrangements for travels more convenient, and the experience more worthwhile. Travellers often find it more cost-saving to avail of travel agency packages than doing the arrangements themselves.

Types of Travel Agencies

Travel agencies can either be a retailer or wholesaler. A retail travel agency offers tourist products from their suppliers to customers at a commission or mark-up. Once the customer buys a travel package, the retail travel agent books accommodations, travel tickets, and other amenities. They also offer consultations at a fee, advising travellers on destination and booking tips.

On the other hand, a wholesale travel agency specializes in organizing tour packages. These packages are the products that the retail agent markets. The wholesale agent contracts and buys travel products in bulk and plan them into tour packages. These tour packages usually include airline tickets, hotel accommodations, and local transportation means. Sometimes wholesale travel agents buy these travel products to resell to other travel agencies.

Industry Trends During the Pandemic

Although the pandemic caused a standstill for the travel and tourism industry, the global revenue still totalled USD400 billion in 2020. Furthermore, with the worldwide vaccination actions and continued precautions, the industry is expected to bounce back once again. And once this happens, you’ll want to be prepared to cater to the travellers fulfilling their travel bucket lists once and for all.

Steps for Starting a Travel Agency in the United Kingdom

Find a niche.

When starting a travel agency company, you must find a niche that attracts a particular market. For example, you may be interested in snow sports or beach getaways, so you can set up your travel agency under this niche. Picking out a specialization gives you an advantage, as the people looking for a particular travel interest will choose to pick an agency that accommodates their needs. A

Build a Business Plan

Next, you have to plan your business and operations. This plan will give you a guide on what you need to do to achieve your goals. Moreover, you can use a formal business when seeking investments or loans. You can include in this plan your goals and principles, the business size and capacity, policies, and the types of products. Another advantage of laying down the business details is that at this stage, you can already strategize what you’ll do upon starting operations.

Choose a Business Model

After writing a brilliant business plan, you should consider your business model. The United Kingdom has several different types of travel agency structures, according to how they operate and the industry they focus on. You can set up an agency as leisure or business and online or call centre based. Travel agencies can also be independent, multiples, or maniples.

Find Partners

Finding the right partner for your venture is critical. These partners include the product suppliers, the hotels, the airline, local restaurants, or resorts. Choosing the partners whose goals are aligned with yours. If they sell you their accommodations they should have the capacity to provide for it when eventually you sell tour packages.

Design Your Brand

Finally, create a brand that sets you apart from other travel agencies. The travel agency business has many competitions, so it is crucial that the market remembers you when they’re looking for travel packages. Design and market your brand strategically. Do you want to offer a historical or local experience that’s unique and authentic? Make snappy catchphrases, slogans, ads, digital campaign materials, and travel packages to embody your travel agency brand.

Start and Legalize Your Travel Agency

Start-up costs can be relatively low for a travel agency business. However, you still need sufficient funds to acquire equipment and prepare for other business affairs. If you think you need to borrow funds to start your business, business solution firms like 3E Accounting can help you figure out how much start-up capital you need. Professionals can also offer tips and assistance so you can successfully seek out investors and lenders.

To legalize your business, you need to register your company in the Company House. Upon business registration you have to choose a business structure for which you set up your business. In the United Kingdom, you can set your business as a limited company. This structure protects its owners, while not being overly complicated in its governance.

Moreover, you’ll also need to register your business name, by filing a DBA (doing business as). You have to ensure that you follow the guidelines in picking a company name to avoid issues and delays in the company registration. It must be unique, and not used by any other company. You must not use offensive language and regulated words that require prior authoritative approval before use.

You can register your company by yourself by going online and creating a new government gateway user ID. The process costs £12, which you can pay via debit, credit card, or PayPal. Or you may also acquire company incorporation services in United Kingdom if you’re having issues with your registration.

Licenses and Permits in Starting a Travel Agency in the United Kingdom

The United Kingdom Civil Aviation Authority (CAA) regulates the operations of travel organizers and agencies. The regulations in running a travel agency include providing a bond for your clients in the instance when the business fails. You can create this bond in an arrangement with a bank or insurance company.

Moreover, associating with recognized trade organizations will give your business credibility, so doing this will give you an extra boost. If you are issuing airline travel tickets, you will need to acquire a license from the Air Travel Organisers’ Licensing (ATOL). Without this, you will only be allowed to provide customers with accommodations and ground transportation. Furthermore, if your packages include non-flight travel arrangements like a coach, rail, and cruise, you need to become a member of the Association of British Travel Agents (ABTA). Membership to ABTA provides bonding and insurance protection for your business and customers.

Corporate Service Provider in the United Kingdom

If you need more information on how to set up a travel agency business in the United Kingdom, get in touch with 3E Accounting United Kingdom. We are a United Kingdom corporate service provider offering innovative business solutions for all your business needs. As company formation and compliance experts, we will ensure that your business starts on the right note.

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How to Start

How to Start a Travel Agency

Are you obsessed with travel? Do family and friends ask for your travel advice and recommendations? If you are looking at a career path in the travel industry, starting your own travel agency business is a rewarding vocation that can bring good income and flexibility.

While COVID-19 has brought the momentum of the travel industry to a halt, It’s worth remembering that even with the current challenges, the sector was breaking records just over a year ago. It is safe to say that travel is one of the world’s most irrepressible industries and even though it is not clear when people will be able to travel as they once did, we know that it is only a matter of time. There are around 241 thousand businesses in the UK travel industry , and for those travel agents that can adapt to the industry trends, things are definitely looking up.

Wondering how to start a travel agency? Find out what skills you need, the important considerations to keep in mind and how to legally establish your business.

What Does a Travel Agency Do?

It isn't always clear what tour operators and travel agencies do. Basically, one organises the holiday and the other sells it.

The main focus of a tour operator is to deal with the operational side of the holiday. This involves bringing each element of the holiday (travel, accommodation and tours) into one package. However, there are also tour operators that act as middlemen by selling holidays to travel agencies while also dealing with customers.

A travel agency should take the client’s requirements into account when selling and administering packages. Being independent and impartial, the agents themselves will get in touch with a range of tour operators to secure the best possible deal for their client, taking into account the cost and the total holiday experience.

Part of the agent’s job is also to sell the different elements that make up a holiday, including hotel rooms, flights and entry to attractions.

What Type of Travel Agency Should You Start?

Here are a few options to help ensure that your travel agency will be a success.

Independent Travel Agency — If you decide to start up an independent travel agency, you will have complete control of the day-to-day operations. All decisions on staffing, branding and clients, will also be yours.
Travel Consortium — This is a group of independent agencies and travel agents that work together because they realise they have more power collectively to negotiate, purchase and take commissions for their clients. A larger group can better negotiate upgrades, extra facilities and special offers, which the independent traveller may struggle to get.
Work from Home — If you are the sort of person who likes the flexibility and independence of working from home, Travel Counsellors , Holiday Franchise Companies and InteleTravel are the types of companies that would suit how you want to work. These companies can offer you the support and the tools that working from home requires.

If you want to create a travel agency, you’ll need to create a solid business plan. A unique plan and niche will enable you to stand out from the crowd amongst the many different branches of the travel industry. With a clear business plan, concentrating on your established goals, you can focus on progressing towards your target.

Here are several aspects to consider when writing your business plan:

Conduct Market Research and Find Your Niche — Market research is essential so you can recognise a gap in the market to exploit. Thinking outside the box, you might find today's travellers are looking for something different from their holidays. For example, some honeymooners may want a backpacking adventure rather than a luxury resort stay.
Brand Development — A strong brand image is the key to success after you have discovered your niche. The travel industry is competitive, so a well-developed brand will enable you to get noticed. Think about how you want your customers to feel when they visit your website, view your advertising or use your services.
Understand the Legal Side — A travel business is — for the most part — a fairly simple one to set up. Licences aren't always needed in some countries, but an Air Travel Organiser’s Licence is required in the UK.
Develop a Funding Strategy — Initially, costs may not be high since there isn't a great need for large amounts of space or expensive equipment. Working from home is possible, but you will need to plan how you will acquire your funding. Basic funding should cover marketing materials and there will also be branding and advertising to consider. Thinking of the future, you may need to consider the greater expenses of office space and staff.
Travel Agency Marketing — It is beneficial to plan your marketing strategy as early as possible, as this is where most of your budget will go as an essential part of starting up a successful travel agency.

Other aspects to consider for your business plan are your business model and legal structure. You’ll also need to consider where you will offer your services, set prices for those services and design your recruitment strategy for hiring employees.

Ready to Form Your Travel Agency Company?

If you are ready to start a travel agency business, it’s time to form your company. You can form a limited company or go the sole-trader route . Deciding and completing your company formation can be the most challenging part of starting a business, but it’s crucial to your success.

Are you ready to start a travel agency business? At Mint Formations , we help you form your limited company or self-employed business and take away the stress of starting a business. We’ll secure your brand name and get your company registered fast so you can start doing what you love.

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travel agent

How to Become a Travel Agent

The world is closer than ever before. Thanks to advancements in transportation, aviation technology is at its very best now. Nowadays with the right passport and VISA, one can travel just about anywhere. Even so travelling is far from easy.

There are countless options to consider and decisions to make, to ensure a safe journey. Investing in a travel agent can save time, money and a potential headache in the future. This makes becoming a travel agent very lucrative in the modern time, more than ever.

What does it mean to become a travel agent?

Before we learn how to become a travel agent , we must understand what it all means as a profession. Travel agents are a group of people who serve their customers with almost every aspect of travelling. The ‘agent’ is a person who will provide information and consultation.

Depending on the level of freedom provided by their customers agents can plan out entire travelling packages. Agents can book flights, rentals and hotel rooms if needed for an entire trip or event. They can cater to both general-purpose services or to niche travel destinations.

To summarise, travel agents analyse the budget of their clients and make a plan to get the most value out of their journey.

What do travel agents do?

The main purpose of a travel agent is to organise. A client will contact the service providing company. One or more agents will reconnect with them. The client and the agent will then discuss the client’s reason for travel, destination, travel time, budget and other needs. With this information, the agent will find an appropriate travel package. He can also book a flight (or any particular vehicle like a bus, railway or cruise ship) book hotel/resort for the duration of the client’s stay.

Beyond that there is a vast array of other tourism-related services a travel agent can provide. These include purchasing guide books, setting up travel insurance, renting vehicles, suggesting and preparing recreational activities and other on-site details.

Covering everything within the client’s budget and preferences is a big challenge. Moreover, there must be room for flexibility lest anything comes up. The agents must remain vigil and up to date with the happenings of the travel locations. They must report any threats such as bad weather conditions or dangerous activity near the destination.

The value of a travel agent

Being a service provider their value is only as much as the needs of their clients. Nowadays due to high international trade and communication travel agents can be busy all year round. But there is a clear increase in demand during the holiday seasons.

When on duty they remain in constant contact with customers via phone calls and the internet. To Give them the necessary information, adjust vacation plans when needed, as well as acting as a salesperson to various package tours.

Travel agents maintain regular research into travel locations and luxuries. They also look into prime resort locations and pre organised vacation packages. They can contact various tourism centres to collect data and stay up to date with the latest information. Some agents even travel to these destinations and collect data on-site. They keep all this organised into their database.

Skilled agents can discover new destinations on their own. They can set up excellent travel deals for both business-related and personal leisure purposes.

If the agent can achieve a good degree of influence in the tourism sector many companies themselves will contact the agent. The companies can add the agent’s services to the database and even pay a commission to do so if it means promoting their business . In fact many tourism companies rely completely on travel agents instead of advertisements. Some surveys show that travel agents earn up to triple the amount from commissions than from customer service fees.

The qualifications needed to become a travel agent

This line of work does not require much qualification. Many sectors accept even a high school diploma. Furthermore, there are training programmes in both part-time and full-time courses. Some universities, colleges, and specialised schools offer travel agent training. It’s not a must for those desiring to become a travel agent. These trainings on tourism can be helpful. But, so can previous training in marketing , hospitality , or even event planning .

To become a certified travel consultant , another path is taking travel agent classes online. This way you could become certified at your own pace, learning all the basics from home. In fact, diplomas are available online if you want to take travel agent and consultant training. The basics include booking a hotel, preparing transport services and guiding tourists.

Read next: How to become a tour manager .

How long does it take to become a travel agent?

The amount of time you’re expected to put in before becoming a fully-fledged travel agent depends on the path you take. If you take college education to become a travel agent , it could take up to 4 years. This way you’ll have a certificate and theoretical knowledge of the industry. And if you choose to take an online diploma , it could be done in about a week or two. This industry actually prefers practical knowledge and skills a lot. Thus what matters is what you choose to do with the certificates and diplomas.

Most high-level travel agencies demand at least two to five years of field experience. So working for smaller companies after training can add to your level of expertise.

How hard is it to become a travel agent?

It is not that difficult to become a travel agent . But there are certain qualities that are vital to be one. The most important tool here is character. Being an agent requires you to be in constant contact with customers.

Some personality traits are key tools in earning the client’s trust. These are adventurous, ambitious, assertive, extroverted, energetic, enthusiastic, confident, and optimistic.

As a professional, your suggestions must be superior to a plan made by an ordinary customer. You must be able to convince the clients of that fact so that they allow you to make a plan suited to them. You have to be able to interact freely with them. They must also be comfortable around you so that both you and the client can come to a proper agreement.

You must be professional in attitude. Once you meet any form of success other companies will contact you and ask for your services. The better the impression you make with them the better your reputation will be. This will make you more likely to get income from both sides.

The other skill you need is the ability to organise on the fly. A client can contact you at any time and ask for a change of plans. Being able to adapt to the whims of the client is an important aspect of the job. Flexibility is vital in this line of work.

Benefits of the travel agent job

Hands-on learning experience:.

Some people can’t understand a textbook definition. Thankfully a large part of the learning experience comes from doing it. So if you can learn better by training instead of studying it may be better to invest in it over struggling through college. Many travel agencies accept employees that have character over those that have certificates

Customer satisfaction is the main focus:

If you are a people person, then you are well compatible with this line of work. Satisfied customers will likely want your services again. So, if you’re wondering how to become a travel agent , look into becoming a people person.

Success breeds more success:

As stated before if you gain enough influence in the business, hotels, airlines and even government tourism sectors will offer you their services for free so that you may experience it firsthand. That way you can sell these services to the customers. It will boost the revenue and reputation of these locations. This way everybody wins.

You are the first to know:

If you are the main medium of advertisement for a tourism company chances are you will get exclusive access to special information. This is very helpful in staying ahead of the competition.

Attention to detail:

Even the smallest details can affect a customer’s trip. If you like to be nitpicky and touch upon every little detail, you can make customer satisfaction even better. If your client wants to keep his information private do not pry too deep. You must be careful about that otherwise he may dislike your service.

Special treatment:

Businessmen will do almost anything to increase their revenues. If you go to a hotel or resort, chances are you can get great discounts. It can also make international travel easier. It will depend on the nation’s policies and regulations.

Networking skills:

If you’re good at networking it’ll be much easier to make contacts with high ranking personnel of an airliner or hotel chain. Having good connections means they’ll be easier to recommend to customers. They will also think of you first whenever they need to advertise something new.

Freedom of office:

The job has no limitation on where you would like to work from. It can be from an office cubicle, home or an exotic location. You get to pick the work environment that is most suitable for you.

What are the long term career prospects of a travel agent?

As mentioned before travelling has become more convenient than ever before. People around the world are now travelling more than ever before. Americans alone spend trillions of dollars in travel expenses whether for family trips or business trips. Having a specialist can be the difference between an unforgettable experience and a nightmare. Despite having technology and knowledge, people are willing to spend a little extra just to be safe. That is especially true when it comes to their families. Travel agents are going to stay relevant for a very long time.

What are the different types of travel agent?

There are certain types of Travel agencies all over the world some of them are:

Independent Travel Agents
Online Travel Agents
Visitor Information Centres
Hotel and Educational Concierge Services
Inbound Tour Operators

How to become a travel agent: step by step guide

In order to become a travel agent, you should have the followings. Otherwise, you effort to become a travel agent may go in vain. So, let’s get started.

Step 1: Commitment

The first step to choosing a career is to make sure you have the mindset to fully commit to pursuing this career. If you are unsure, do your research before making your decision.

Step 2: Get a high school diploma

For most jobs nowadays, a high school diploma is normally the bare minimum to get started.

Step 3: Take specialised classes in business and travel planning

Having a good knowledge base is key in establishing yourself when you walk into any office (or start your own business). Colleges, vocational schools and individual training institutes are generally the place to go. There are also several courses available online. Taking these self-paced courses at your own pace is one way to get educated.

Step 4: Get a license

To ensure everything is under a lawful record, having a license is necessary. This necessity can vary from being insurance to being mandatory. Having a travel agent license will also quickly establish who you are and what line of work you are from.

Step 5: Pick Your Work Environment

The number of independent travel agents is increasing at a very high rate. It is up to you to decide whether you want to work with a brick and mortar company or through a hosting company, working on your own.

Step 6: Be a Specialist

To thrive in this type of work, it is advisable to have an area of expertise. You can choose to specialize in specific travel destinations. That is if those areas are hotspot tourist locations. Specialization is not limited to locations either. You may also choose to try specific types of holidays too such as luxury trips, business trips or sports events.

Closing Notes

A good agent must provide helpful and reliable information to their customers before, during and after the journey. On-site knowledge like car rentals, hotel choices, public transport route maps, tourist guides etc.

Many travel agents are independent contractors. They do their legwork to bring in new clients. So, sales and marketing skills, as well as a knowledge of geography, is helpful. As mentioned before most information on tourist spots are now online and public. Being internet competent is important in gathering information to stay ahead.

Formal education is not everything. Having interpersonal skills and proper self-presentation will help develop lasting relationships. It can help with customer satisfaction. A satisfied client also recommends you to other people.

For independent action, it is difficult to act on your right from the get-go. Instead, work in a travel agency to earn recognition and gain their approval first. Then you can set out on your own. Staying with high-level travel agencies have their perks such as having access to better sources and contacts.

Dedication is vital to this line of work. Customers must see that through your active listening, proper conversation and clear communication. It’s also important that you put together trip packages that cater to the specific needs of your customers and be diligent in meeting deadlines.

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Be part of our success...

The Global Travel Group is not like any other home working or travel franchise company. We have been creating and developing successful travel businesses for over 25 years. Whether you are new to the world of travel, an experienced travel professional or have previously worked in the industry we offer the perfect package for you. With our support, training, unrivalled buying power and access to over 500,000 hotel rooms, airlines, ancillary products which include car hire, travel insurance and attraction passes. Our unique travel business package is tailored to enable you to compete in one of the world’s largest industries. With the flexibility to run your business from your home, an office, a retail outlet or a call centre environment. We know we have the best opportunity for you to be successful.

The choice is yours...

Your choice of business name... Choosing a name for your new business is really exciting, that’s why we don’t insist that you use ours. Unlike lots of franchises you’ll have your own independent identity, image and look – but don't fret if you're stuck for inspiration, our Marketing team are brilliant at brainstorms! Your choice of location... All our members are individuals – therefore some want to work from home, others from an office or maybe even a high street shop. Whichever you choose is fine by us – but if you want our help and advice with that, of course you’ll get it. Your choice of direction... Want to specialise in the Far East? Cruising? USA? Whichever direction you want to take your business is your choice. Many of our existing members specialise in what they know and love – why don’t you? What’s included:

Uncapped earning potential
Industry licences - protecting you and your customers’ money
Comprehensive training led by our team of experienced travel professionals
FREE printed and digital marketing materials and ongoing support
Your own personalised mobile responsive travel website
Your own dedicated Membership Services Manager
Competitive commission rates from a vast array of big brand travel industry suppliers
Dedicated support from our UK based help desks
Bespoke brand and logo design service
State of the art dynamic packaging reservation system
Regional training events
Educationals, discounted holidays and industry incentives
Monthly commission payments

We recognise that for us to succeed, you need to succeed and so everything we have built is designed to help your business grow. The idea is simple, so why not contact us today to find out more and make travel your business .

Is most definitely where the heart is, and so some of our Partners choose to start and develop their travel agency from home, as it helps their work-life balance. They run their business in anything from a spare room or study to a converted garage, as long as amongst the madness the area has a phone line and space for a desk, then they are good to go! We are all busy people outside of our jobs and we know that having the option to work from home for some of our members, is more valuable then anything else we could offer them.

For those of us that like to escape the hustle and bustle of home life, another popular way our Partners start their travel agencies is to operate from business premises, to enjoy the hustle and bustle of office life instead! If they have the means available to do this, it can range from a simple office through to their very own call-centre. The potential is endless!

EVERYTHING YOU NEED

Whichever suits you best, we can provide you with everything you need to start your own business and then make sure to provide you with continued support along the way.

To find out more, contact us on 01483 545783 today!

YOUR OWN TRAVEL AGENCY

Always wished to open your own travel agency shop not sure where to begin well lets get the ball rolling.

Many of our members run very successful shops benefiting from fantastic commercial terms with all major tour operators enabling them to compete with other high street agencies.

We have the secret ingredient that many agencies do not have, and that is use of our Group ATOL licence to package your own holidays with, enabling you to offer your clients more choice and flexibility with greater earning potential for yourself! We should probably refer to it as the winning ingredient instead because it is definitely no secret!

We provide our retail shops with a range of marketing materials including regular posters, window cards and other marketing initiatives with exclusive deals and other offers relevant to the current month. These resources are key to the branding and visibility of a shop and saves you a considerable amount of money and effort producing your own. Because who wants to be bothered with the issue of whether to choose coral or fuchsia for the poster background when we already have people that thrive off that!

What’s more, our talented Membership Services Managers will be on hand to help you get the most from your shop, assisting you with look and feel for a professional and attractive image.

BUILD YOUR BRAND

The most important thing to remember is that this is your business to grow and your own brand to build. We’re nosy, so we can’t help but assist you as much as we can, but we promise to not tell you what to do!

If you have any questions, please get in touch!

We understand that setting up your own business has lots of different costs for you to think about. We want to make that journey easier for you, and therefore we don’t believe in charging huge up-front costs. To get you started all we require is an application fee of £150 +VAT (£180).

Other than that, our fees are charged monthly:

Monthly Management Fee of 1.5% of gross turnover (minimum £500.00 per month)
IT System Support & Maintenance - £125 + VAT (including your back-office licence for one user – additional users can be added as required)

What is included?

The right to trade under your own name
Merchant Credit Card Facilities (processing fees apply)
Commissions payable on a monthly basis
Access to over 170 trade suppliers
Use of our Group ATOL Licence
Access to our BRAND-NEW Training Academy
FREE Marketing Support and Materials
Exclusive access to our in-house Cruise Tour Operator – The Cruise Club Concierge
Dedicated Membership Services Manager

This is the type of question we get asked in the Global Travel Membership department all the time. People usually find us on the internet or through word of mouth. The type of person we set up to be a travel agent varies from an ex banker to a manager at the local supermarket. Generally the thing that people do have in common is a passion for travel. Most people love to travel and at some point think should I start up my own business? That’s when we come in, the Membership team…

We may get a call from people like you making an initial inquiry or an email from our website. We would then go through what you wanted to do, work from home office or a shop? Go through any questions you may have up to arranging an informal meeting here at our head offices in Woking. At the meeting we would go through everything with you, from how the systems work to the levels of commission you could earn. It’s an exciting product and planning someone’s dream holiday can be very rewarding.

After the meeting you may want to go ahead quickly or you may come back to us in 12 months time. Should you choose to go ahead you do so when the time is right for you. We then start the enrolment process from getting your logo designed to being passed to membership administration to make sure you have the right insurances etc.

The level of on-going support with us is really crucial for someone who has never worked in travel before. From the two week training course for two people up to an IT support desk, we are there to help you build and grow your business. The licences you need to trade and also to give you and your customers peace of mind.

Definitely! People from all backgrounds and experiences join The Global Travel Group. Our comprehensive training course provides you with all the neccessary skills you require to start up your own travel business. This together with your own business acumen gives you a good grounding – most people who join us simply love to travel.

Well, that depends on you and factors such as how many hours you work, how much you advertise and what you sell. A typical holiday booking is £2,500 after our small management fee is deducted you will earn £312.50, if you were to average 1 booking per day your gross earnings for the year would be in excess of £110,000.

Yes, it is your business so you can start any way you choose. Of course your earnings are dependent on how you start and how much time you put into the business but you can open in any way you want to and specialise in whatever you choose.

There is no other travel consortium that offers as much as The Global Travel Group or the same package. We offer unrivalled earning potential, support, training, knowledge and experience. If you want a business opportunity to earn you good returns then we can certainly offer you that.

Yes, we provide up to two people with a comprehensive “ How to become a travel agent “ training course. Our successful industry leading training programme, is designed for people from a non travel background.

Yes – we support you in so many ways with accounts and payments to suppliers through to IT and business support. For this ongoing support there are two fees:

1.5% of turnover or a minimum of £500.00 per month, whichever is greater

£125 (plus vat) per month for a back office system and technical support plus iSell, a dynamic packaging system.

The answer is definitely yes – you have access to the Group ATOL to package your own products and protect your customer’s holiday together with a Client Account that protects your clients financially.

The Global Travel Group believe that people from all backgrounds and abilities should have a chance to fulfil their dreams and that with our help and support anyone can make a success.

LET US CREATE YOUR TRAVEL BUSINESS

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Do you need a licence or bonding to be a travel agent?

August 31, 2022

Everyone looks forward to getting away from it all, taking a well-earned holiday from the usual day-to-day grind, and although some book online, a travel agent is still the first port of call for many holidaymakers who want to know that help is on the end of a phone if they need it.

If you want to become a travel agent and book peoples’ dream holidays, are there any regulations and do you need a licence or any sort of bonding?

What is a travel agent licence?

In the UK, while you don’t need any formal qualifications to become a travel agent, it is advisable to have an ATOL licence and be a member of ABTA. You will need some sort of bonding or a licence, depending on the type of holiday you intend to sell.

The industry is highly regulated and licences are designed to protect the consumer when something goes wrong. If the airline company cancels the flight, or the hotel closes, for example, the relevant travel agent licence protects the holidaymakers financially, reassuring them that their money is safe. It also provides customers with the promise that they are not going to be stranded somewhere with no way of getting home should a company cease trading.

A different licence or bonding is required for each type of holiday you intend to offer. To book airline flights, for example, you’ll need an ATOL (Air Travel Organiser’s Licence), and for non-flight-based holidays, ABTA (Association of British Travel Agents) bonding is advisable.

The size of the ATOL licence can vary depending on the amount you’ll need to reimburse consumers (see below). If you are arranging holidays for less than 500 people every year, in the event of a cancellation, fewer people will be requesting refunds, and therefore the cost will be less.

READ MORE: Is it possible to become a travel agent without any experience?

What are the benefits of being a certified travel agent?

A travel agency with an ATOL licence and ABTA bonding offers legitimacy, giving customers confidence that they will receive a reliable, trustworthy service while demonstrating to holiday companies that the agency takes their business seriously.

Becoming licenced also offers you peace of mind. Your licence ensures that your customers will be looked after in the event a company goes out of business leaving them stranded overseas. By providing full refunds if they are yet to travel, or making sure people can finish their holidays and return home safely without being out of pocket, you and your customers can relax.

Joining a professional organisation such as ABTA provides several other benefits, too. Offering help and guidance in the event of a crisis, legal advice, and operational support, membership of these bodies can help to build and advance your travel agency. You’ll also enjoy promotional offers and receive essential industry updates, allowing you to be ahead of your competitors, gaining an edge that both you and your customers will benefit from.

To ensure your travel agency provides your customers with the very best protection, take a look at the industry’s three most prominent and well-respected organisations:

ATOL (Air Travel Organiser’s Licensing)

An ATOL licence allows you to sell airline tickets to your customers.

If you are an agent for an ATOL licence holder and selling flights for them, you are not required to hold your own ATOL licence, although you must keep detailed records and documents of your sales.

ATOL issues four types of licence:

Standard ATOL – this is for agencies that plan to carry in excess of 500 passengers per year
Small business ATOL – this is necessary if you plan on selling less than 500 flight-based holidays every year
ATOL to ATOL trade sales – if you intend to sell to other ATOL licence holders, you’ll need this licence
Franchised ATOL – if you expect to sell a maximum of 1,000 flights or holidays per year and are a member of an approved travel trade organisation, you’ll be required to have a franchised ATOL licence

It’s important to note that flights booked directly with airlines lack ATOL protection.

ABTA (Association of British Travel Agents)

Dealing with non-flight-based holidays, an ABTA licence covers customers travelling by train, coach or ship. ABTA is the most widely recognised trade association and offers a package that provides detailed industry updates, legal advice, crisis management and business support. However, ABTA membership can be expensive, especially if you are just starting your travel agency.

TTA (The Travel Trust Association)

Providing a low-cost, flexible alternative for travel agents wanting financial protection for themselves and their customers, the TTA offers an attractive package. Membership includes industry support and guidance, access to the latest travel technology, and the freedom to design your own business strategy, allowing you to grow at a pace you’re comfortable with.

AITO (The Association of Independent Tour Operators Limited)

Whilst AITO does not provide licences, it does advise its members on a wide range of support and is well worth joining.

Promoting sustainable tourism, it offers legal advice, training courses, marketing initiatives and PR events. AITO also provides a space for industry discussions and boosts links to your business on its websites.

Become a travel agent fast

Designed to make becoming a travel agent easy, The Travel Franchise can help you build your perfect business from scratch. Our fully accessible training programme and ongoing mentorship are the only certifications you need to become a successful travel agent. Also, our franchise packages mean you will get access to all the training, support and booking platforms necessary to start selling holidays with ABTA and ATOL protection immediately after expert training.

From the comfort of your own home, you need no prior experience, and there’s no limit to your earning potential. Hundreds of homeworking travel consultants have already surpassed their goals with our support and guidance – why not join them and achieve your dream?

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From zero to hero. How Nong changed her life and just booked a ski trip for 100 people plus a £22k cruise 39,000ft in the air…

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How to Become a Travel Agent from Home UK

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How to open your own travel agency from home in the UK

Are you passionate about travel and looking for a way to turn that passion into a profitable business? You've landed on the right page! The travel industry in the UK is not only exciting but also incredibly lucrative, generating billions of pounds each year. While online booking platforms have made a splash, the role of a personal travel agent is far from obsolete. In fact, in an age of information overload and travel restrictions, the expertise of a reliable travel agent is more valuable than ever.

This comprehensive guide will walk you through the ins and outs of starting your very own home-based travel agency in the UK, covering everything from legal, tax requirements and business planning to marketing your services.

So, if you're dreaming of a career that combines the freedom of working from home with the thrill of planning unforgettable getaways, keep reading!

Understanding the Travel Agency Industry in the UK

Why Choose a Home-Based Travel Agency?

The different types of travel agent businesses, how to find a reputable travel agent training course, how to get an atol licence, the top travel agency franchises in the uk, how to market your travel agency business, how to build relationships with travel suppliers, how to provide excellent customer service, how to stay up-to-date on the latest travel trends and developments, common challenges faced by travel agents and how to overcome them.

Final Thoughts
One-Minute Real-World Insight
Article Sources

Understanding the Travel Agency Side Hustle Industry in the UK

The travel agency industry, like many sectors, faced a turbulent ride during COVID-19. With nearly 100,000 job losses within this sector alone, it's no surprise that many are exploring alternative ways to work, such as homeworking travel agents.

Yet, with every challenge comes opportunity. The high street retail presence of traditional agencies is dwindling but there's an expected surge in demand for holidays and experiences post-pandemic. This shift creates a fertile ground for aspiring entrepreneurs looking to start their own home-based travel agency side hustle.

The Impact of COVID-19 on the Travel Industry

In response to pandemic restrictions and lockdowns, most people had their holiday plans halted abruptly, with pent-up demand combined with more flexible working arrangements opening up opportunities for new entrants into the industry.

Many people have been forced or chosen out of necessity or desire (or both) to become homeworking travel agents since they can operate from anywhere at any time. This sudden change has caused major shifts within the travel industry, with trends towards independent operators who can provide bespoke packages which cater directly towards client base needs. It's a brave new world in the travel agency market, and it’s ripe for innovative entrepreneurs to make their mark.

The idea of running a travel agency from the comfort of your home is enticing for numerous reasons. From the flexibility it offers to the chance to cater to a specialised market, a home-based travel agency has its unique set of advantages. Here, we delve into why you might opt for this business model over a traditional brick-and-mortar setup.

Lower Overhead Costs

One of the most compelling reasons to run a home-based travel agency is the significantly reduced overhead costs. Unlike a physical storefront, you won't need to worry about rent, utilities, or the expenses associated with maintaining a commercial space. This means more of your revenue goes straight into your pocket. Furthermore, reduced overhead allows you to offer competitive pricing to your clients, giving you an edge in the market.

Flexibility and Work-Life Balance

Working from home offers a level of flexibility that is hard to achieve in a traditional office environment. You can set your own hours, allowing for a better work-life balance. This is particularly beneficial if you have family commitments or other responsibilities that require a more flexible schedule. It's easier to manage your time when you don't have to commute or adhere to a rigid nine-to-five routine. Additionally, the digital nature of the business means you can work from virtually anywhere, offering even more flexibility.

Niche Targeting Possibilities

Operating from home allows you to focus your efforts on a specific niche or target market, if you choose to do so. Whether you're passionate about luxury travel, adventure tours, or family vacations, a home-based model gives you the agility to adapt your business according to market needs and your own interests. Catering to a niche can also make your agency more appealing to clients seeking specialised expertise, and it can make marketing efforts more streamlined and effective.

When venturing into the travel agency world, it's crucial to understand the different types of travel agent businesses available to you. This can help you tailor your services, target the right audience, and even select the partnerships that best align with your business model. Here are some of the most common types of travel agent businesses you might consider:

Independent Travel Agent

An independent travel agent works solo, typically from a home office. This model offers the most flexibility but also places all the responsibilities of running the business squarely on your shoulders. Independent travel agents often focus on a specific niche or provide personalised services to stand out in the market.

Host Agency Affiliation

If you're new to the travel industry, you might consider affiliating with a host agency. This model allows you to operate as an independent agent but under the umbrella of an established agency. The host agency provides access to resources, supplier relationships, and often takes care of administrative tasks in exchange for a portion of your commissions.

Franchise Travel Agency

Purchasing a travel agency franchise gives you the benefits of an established brand, complete with marketing materials, training, and operational support. This option is ideal for those looking for a ready-made business model but be prepared for the upfront costs and ongoing fees associated with franchising.

Online Travel Agency (OTA)

In the digital age, an online travel agency operates entirely through a website, offering bookings for flights, hotels, car rentals, and vacation packages. While the market is highly competitive, the reach and scalability of an OTA are unmatched.

Speciality or Niche Agency

Speciality agencies focus on a particular type of travel, such as adventure travel, luxury vacations, or corporate travel. By becoming an expert in one niche, you can offer unique value to a specific set of clients. This specialisation can be combined with any of the other business models.

Hybrid Model

A hybrid model combines elements of different types of agencies. For instance, you could operate an online travel agency focusing on luxury travel or work as an independent agent specialising in corporate travel but affiliated with a host agency for support and resources.

Pros and Cons

Here's a simple chart listing some pros and cons of each type of travel agent business:

When choosing a travel agent training course, there are a few things you should keep in mind:

Accreditation

Look for a course that is accredited by a professional body, such as the Association of British Travel Agents (ABTA) and the Travel Institute . This will ensure that the course meets a certain standard of quality.

Make sure that the course covers all of the essential topics, such as travel booking systems, customer service, and travel industry regulations.

Travel agent training courses can vary in price. Be sure to compare prices before you choose a course.

Delivery method

Consider whether you want to take an online course or an in-person course. Online courses offer flexibility, while in-person courses allow you to interact with other students and instructors.

Here are some tips for finding a reputable travel agent training course:

Ask for recommendations

Talk to your friends, family, and colleagues to see if they know of any reputable travel agent training courses. You can also ask for recommendations from travel agencies and travel industry organisations.

Research travel agent training providers

Once you have a few recommendations, research the different travel agent training providers. Read reviews and compare the different courses on offer.

Contact the travel agent training providers

Don't be afraid to contact the travel agent training providers to ask questions. Find out more about the course content, delivery method, and cost.

Here are some of the most reputable travel agent training providers in the UK:

ABTA (Association of British Travel Agents): Offers various courses and seminars that are well-regarded in the industry. https://www.abta.com/industry-zone/education-and-career-development
ITT (Institute of Travel & Tourism): Provides a range of training opportunities, including workshops and seminars, and is well-respected within the travel and tourism sector. https://www.itt.co.uk/
IATA (International Air Transport Association): Provides various travel and tourism courses recognised globally. While not UK-specific, their credentials are widely accepted in the UK. https://www.iata.org/en/training/courses/
Online Platforms: Websites like Udemy ( https://www.udemy.com/ ) and others often have specialised courses on travel and tourism, some of which are offered by industry professionals.

When choosing a travel agent training course, it is important to consider your own needs and preferences. Make sure that the course is accredited by a reputable body, covers all of the essential topics, and is delivered in a way that suits you.

key takeaway

If you're planning to offer package holidays or flights to customers in the UK, obtaining an ATOL (Air Travel Organiser's Licence) is a critical step. The ATOL licence is issued by the Civil Aviation Authority (CAA) and provides financial protection to consumers in the event that the travel agency fails.

If you join an agency or franchise, they should help you gain your ATOL licence. However, here's an overview of how to secure this essential licence.

Determine Eligibility

First and foremost, determine if you actually require an ATOL license. You will need one if you plan to sell or facilitate:

Flight-inclusive package holidays: Some types of booking where flights and other services (like hotels) are involved

Prepare Necessary Documents

Prepare all the essential documents and information you'll need for the application. This usually includes:

Business plan
Financial forecasts
Details of directors and key personnel
Proof of initial capital
Bank statements

Complete the ATOL Application

Visit the official Civil Aviation Authority (CAA) website to access the ATOL application form. Carefully complete all sections and submit along with the required supporting documentation. Be thorough and accurate to avoid delays in processing.

Financial Assessment

The CAA will assess the financial health of your business to determine your suitability for holding an ATOL licence. They may request additional documentation or clarification during this phase.

Pay the Fees

There are various fees associated with obtaining an ATOL license, including an application fee and a bonding arrangement. The cost will depend on several factors like the size and scope of your business.

Attend Training

The CAA often requires key personnel to attend an ATOL training course, designed to ensure you understand the responsibilities and regulations associated with holding an ATOL licence.

Approval and Issuing

Once your application is approved, the CAA will issue your ATOL licence, typically valid for a year. You will be required to renew the licence annually, and this process often involves additional financial assessments and fees.

Display Your ATOL Credentials

After receiving your ATOL licence, it is mandatory to display the ATOL logo on your website, marketing materials, and invoices to indicate to consumers that their bookings are financially protected.

Securing an ATOL license is a rigorous but necessary process if you intend to offer flight-based packages or services. It not only provides consumer protection but also adds credibility to your travel agency, which can be invaluable in building trust and attracting customers.

important note

The advice included in the article is general in nature and readers should consult professionals for their specific needs.

How to Set Up Your Travel Agency Business

Starting a travel agency from home in the UK involves several key steps, each crucial for laying a strong foundation for your business. From legal formalities to the nitty-gritty of daily operations, this guide aims to equip you with all you need to set up your travel agency business successfully.

Business Plan and Research

The first step in setting up any business is creating a detailed business plan. Conduct market research to identify your target audience, analyse competitors, and determine your unique selling proposition. Your business plan should outline your business model, financial projections, and marketing strategy.

Legal Requirements

Before diving into operations, ensure that you meet all legal requirements. This includes registering your business with the relevant authorities, obtaining any necessary licences like ATOL, and complying with regulations set by travel industry organisations such as ABTA.

Choose a Business Name and Structure

Choose a name for your travel agency that reflects your brand identity. Additionally, decide on the legal structure of your business—sole trader, partnership, or limited company—as each has its tax implications and reporting requirements.

Open a Business Bank Account

Separate your personal finances from your business finances by opening a business bank account. This will make it easier to manage funds and will simplify accounting processes.

Office Setup

Since you'll be operating from home, designate a workspace that's free from distractions. Ensure you have all the necessary equipment like a computer, high-speed internet, telephone, and any specialised software you may need for booking and management systems.

Supplier Relationships

Build relationships with key suppliers, including airlines, hotels, and tour operators. Depending on your business model, you might also consider joining a host agency that can provide access to their supplier relationships.

Website and Online Presence

Create a professional website equipped with an easy-to-use interface, search functionality, and secure payment options. Also, establish a presence on social media platforms where your target audience is active to engage potential clients and build brand awareness.

Marketing and Sales Strategy

Develop a comprehensive marketing and sales strategy that leverages both online and offline channels. Consider using SEO, social media marketing, email marketing, and traditional advertising to attract customers.

Accounting and Record-Keeping

Keep detailed records of all transactions, invoices, and expenses. This not only helps in tax preparation but also provides valuable insights into your business's financial health. You may consider hiring a Chartered Accountant or using accounting software designed for small businesses.

Continuous Learning and Development (CPD)

The travel industry is ever-changing, so make it a point to stay updated with industry trends, customer preferences, and emerging markets. Continuous learning will allow you to adapt your services and remain competitive.

By carefully navigating these steps, you'll be well on your way to launching a successful travel agency from your home. Remember that each phase is crucial, so take the time to complete each before moving on to the next.

Image of a laptop with word franchise on screen

The most well-known travel agency franchises in the UK include:

Travel Counsellors: https://www.travelcounsellors.co.uk/
Hays Travel: https://careers.haystravel.co.uk/homeworking
The Travel Franchise: https://www.the-travel-franchise.com/
GoCruise: https://www.gocruiseandtravel.co.uk/
Not Just Travel: https://www.notjusttravel.com/start-a-travel-business

These franchises offer a variety of travel services, including package holidays, flights, cruises, and accommodation. They also offer a variety of support and training to their franchisees, making them a good option for people who are new to the travel industry.

Here are some of the benefits of joining a travel agency franchise

Brand recognition..

Franchisees benefit from the brand recognition of the parent company. This can help them to attract customers and build trust.

Support and training

Franchisees typically receive support and training from the parent company. This can help them to get started in the business and run it successfully.

Booking systems and technology

Franchisees typically have access to the parent company's booking systems and technology. This can save them time and money.

Marketing and advertising support

Franchisees typically receive marketing and advertising support from the parent company. This can help them to promote their business and attract customers.

If you are considering becoming a travel agent from home, joining a travel agency franchise is a good option to consider. Franchises offer a number of benefits, such as brand recognition, support and training, booking systems and technology, and marketing and advertising support.

However, when choosing a travel agency franchise, it is important to consider your own needs and preferences. Make sure that the franchise offers the services that you want to offer and that it provides the support that you need to be successful.

British Franchise Association (BFA)

Check to see if the prospective franchisor is a member of the British Franchise Association (BFA). Franchisors who are BFA members are required by the BFA's rules of membership to comply with the code of ethics. You can find out more at the BFA website here: https://www.thebfa.org/

Marketing is the engine that drives your travel agency's growth. A well-planned marketing strategy not only attracts customers but also builds your brand's reputation. Here are some quick tips to effectively market your home-based travel agency:

Build an Attractive Website

An engaging, user-friendly website serves as your online storefront. Optimise it for search engines (SEO) to make it easy for potential customers to find you. Include a blog to share travel tips and insights, which can also improve your site's SEO. You can set up a simple website using Wordpress.com or Wix.com .

Leverage Social Media

Use platforms like Facebook, Instagram, and X (formally called Twitter) to reach your target audience. Share appealing travel photos, customer testimonials, and special offers to engage your audience and encourage sharing.

Email Marketing

Collect email addresses from interested parties and customers to build a mailing list. Send out regular newsletters featuring travel deals, tips, and updates about your agency. Make sure to segment your audience for more targeted messaging. Check out Mailchimp.com for an easy-to-use email marketing system (its the one we use!).

Google My Business

Registering your business with Google My Business can improve your online visibility, especially for local searches. Encourage satisfied customers to leave positive reviews.

Offer Promotions and Discounts

Special offers and seasonal promotions can attract new customers and incentivise repeat business. Use these strategically, not just to boost sales but to create buzz around your service.

Networking and Partnerships

Consider partnering with local businesses to offer package deals or special rates. Networking in both online and offline travel industry events can also be a great way to get referrals.

Consider joining a local business networking marketing group such as BNI . BNI has chapters in most local towns and cities, and the groups meet weekly. This will give you the opportunity to meet other business owners and build your own network.

Utilising Paid Advertising

Online advertising platforms like Google Ads or Facebook Ads can help you target specific demographics. Set aside a budget for paid campaigns, and continually measure their effectiveness to ensure a good return on investment.

Word of Mouth and Customer Testimonials

Happy customers are your best advocates. Encourage them to spread the word and perhaps offer a referral discount as an incentive. Showcasing customer testimonials on your website and social media can also build trust and credibility.

Building strong relationships with travel suppliers—such as airlines, hotels, and tour operators—is crucial for offering your clients the best deals and experiences.

Attend Industry Events

Attend trade shows, seminars, and networking events to meet potential suppliers and establish connections.

For example, the British Tourism and Travel Show held each year at the NEC in Birmingham (UK), attracts over 200 exhibitors and showcases the very best of the British Tourism industry. You can find more information about the show here: https://www.tourismshow.co.uk/

Open Lines of Communication

Maintain regular contact through emails, phone calls, or even face-to-face meetings if possible. This helps you stay updated on their latest offerings.

Be Reliable and Professional

Always keep your commitments and respect contract terms. A reliable business relationship is mutually beneficial and long-lasting.

Excellent customer service is the backbone of any successful travel agency.

Personalised Service

Get to know your clients’ preferences and requirements to offer tailored travel solutions.

Quick and Transparent Communication

Respond to queries promptly and keep the lines of communication open. Transparency builds trust.

After-Sales Support

Follow up with clients after their trips to gather feedback and offer any additional assistance they may need.

The travel industry is always evolving, and staying updated is key to remaining competitive.

Subscribe to Industry Publications

Journals, newsletters, and websites that provide invaluable insights into emerging trends and changes in consumer behaviour. Check out Travel Weekly or TTG for the latest UK travel industry news.

Social Media and Forums

Platforms like Twitter and industry-specific forums are excellent for real-time information and discussions.

Continuous Learning

Take courses, webinars, or workshops to continually update your skills and knowledge.

Every business has its challenges, and travel agencies are no exception.

Fluctuating Demand

Seasonal changes can affect travel demand. Diversify your offerings to cater to different markets and seasons.

Competition

The rise of online booking platforms is stiff competition. Differentiate yourself by offering unparalleled expertise and personalised service.

Regulatory Hurdles

Stay informed about regulations like licensing and consumer protection laws to avoid legal issues.

the Association of British Travel Agents (ABTA )

ABTA is the UK's largest trade association for UK travel agents and helps their members run successful travel businesses. ABTA members must sign up to a code of conduct and must commit to agreed service standards, accurate advertising and fair trading.

The ABTA website is: https://www.abta.com.

What is an ATOL Licence and Why Do I Need One for My UK Travel Agency?

An ATOL (Air Travel Organiser's Licence) is a certification issued by the Civil Aviation Authority (CAA) in the UK. This licence provides financial protection to consumers, ensuring that they will not lose money or become stranded abroad if the travel agency fails. If you plan to sell flights or flight-inclusive packages, obtaining an ATOL license is a legal requirement.

How Much Do Travel Agents Earn in the UK?

The earning potential for travel agents in the UK varies widely based on several factors such as experience, location, specialisation, and whether you're self-employed or working for an agency. On average, a travel agent in the UK can expect to earn between £16,000 to £22,000 per year at entry level. With more experience, the salary can go up to £30,000 to £40,000 or more, especially for those specialising in luxury or business travel.

Self-employed or home-based travel agents have the flexibility to earn even more, depending on their business volume and commission rates. Additionally, many travel agents earn bonuses and incentives like discounted or even free travel, which can be an added perk of the job.

What Are the Best Travel Agent Franchises in the UK?

The UK offers a range of reputable travel agent franchises that aspiring entrepreneurs can consider. Some of the most well-known ones include Travel Counsellors, Hays Travel, The Travel Franchise and Not Just Travel.

Each franchise has its own unique selling points, such as specialised travel packages, strong brand recognition, comprehensive training programs, and marketing support. Before choosing a franchise, it's essential to consider what services you wish to offer, as well as the type of support and training you'll need. Make sure to research thoroughly and possibly consult with current or former franchisees to get a well-rounded view of your options.

Final THOUGHTS

Starting a travel agency as a side hustle in the uk is an ambitious yet rewarding venture. .

From understanding the basics of the industry and the importance of ATOL licensing, to laying down the operational aspects of your business, every step carries its own significance. It's a journey that demands due diligence, consistent efforts, and a commitment to customer service excellence.

This guide has aimed to provide you with a holistic overview, equipping you with the knowledge to navigate through legal requirements, marketing strategies, supplier relationships, and customer service protocols. The travel landscape is continually evolving, especially in the aftermath of global events like the COVID-19 pandemic. Adaptability, therefore, remains key to staying relevant and successful.

If you take a structured approach to each phase and stay attuned to industry trends, you can set up a travel agency that is not only compliant and competitive but also lucrative. With dedication and the right strategies, your side hustle could soon become your main hustle, offering not just financial rewards but also the joy of helping people explore the world.

sidehustles.co.uk one-minute podcast

🎧 Listen Now: Sidehustles.co.uk One-Minute Podcast : – Become a Travel Agent from Home

Here's a quick tip if you're thinking of starting a travel agency business in the UK: Never underestimate the importance of building solid relationships with key suppliers such as airlines, hotels, and tour operators. These relationships can significantly impact your start-up's success. How do you go about forming these vital connections? Attend industry-specific trade shows, participate in online forums relevant to the travel business, and don't hesitate to send a direct introductory email. Building these relationships can give you access to special deals, exclusive updates, and various other perks you can offer to your customers. So, get networking—it’s an investment that will yield long-term benefits.

ARTICLE SOURCES

https://www.euronews.com/travel/2021/09/14/100k-jobs-lost-in-uk-travel-sector-due-to-complicated-restrictions

https://www.caa.co.uk/atol-protection/trade/about-atol/overview-of-atol-licences/

https://www.abta.com/industry-zone/education-and-career-development

https://www.itt.co.uk/

https://www.iata.org/en/training/courses/

https://www.thebfa.org/

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How to Register as an Online Travel Agent in the UK

Have you ever wondered how to transform your passion for travel into a thriving business? Starting an online travel agency in the UK is essentially a digital nomad's dream come true. It’s about crafting tailor-made travel experiences from the comfort of your keyboard. The beauty of this venture? It's lucrative and flexible. Imagine combining profit with passion, all while helping others make their dream holidays a reality.

Besides, the market still hasn't returned to the before-Covid times, meaning there is a big room for growth. In 2023, the UK's travel agency industry market size was already an impressive £28.5 billion, making it a highly anticipated niche for ambitious startup owners.

This article offers valuable insights on how to start an online travel agency in the UK, covering everything from initial registration and core business needs to establishing a strong online presence and the perks of this digital-era business. Read on to embark on a journey that takes you through the hows and whys of becoming a successful online travel agent.

Key Requirements for Aspiring Online Travel Agents in the UK

Answering the question of how to create an online travel agency in the UK involves understanding some key legal and regulatory requirements. It's not just about beautiful destinations; it's about adhering to rules that ensure your business sails smoothly. Therefore, you should know every detail and have a clear understanding of all the legal aspects of this industry.

When you're ready to register a business travel agency in the UK, it's important to follow the specific guidelines and regulations unique to the travel industry. The legalities begin with registering your business. Whether as a sole trader or a limited company, this step is crucial for operating legally. Here, you should also decide whether you want to work from home, rent an office, or benefit from virtual office solutions.

Then, dive into the depths of the Package Travel and Linked Travel Arrangements Regulations 2018. This regulation ensures you provide full transparency and protection to your customers — think of it as your ethical compass in the travel business. As for the paperwork, securing an ATOL (Air Travel Organisers’ Licensing) is vital if you're planning to package flights. Additionally, membership with ABTA (Association of British Travel Agents) adds a layer of trust and credibility.

You should also understand that your responsibilities include offering clear information about travel packages, ensuring financial protection for your customers, and handling complaints efficiently. It’s not just about creating dream vacations; it’s also about ensuring a safety net for those dreams.

Your Roadmap to Becoming a Registered Online Travel Agent in the UK

For entrepreneurs wondering how to open an online travel agency in the UK, our guide provides step-by-step instructions, from legal requirements to marketing strategies:

Decide on Your Business Structure : Determine if you will operate as a sole trader, a partnership, or a limited company. Remember that each has its own peculiarities for tax, liability, and administration.
Register Your Business : Once you've decided on a certain structure, you need to register your business. For sole traders and partnerships, this means registering with HM Revenue and Customs (HMRC). Limited companies must register with Companies House.
Understand the Travel Industry Regulations : Get acquainted with the Package Travel and Linked Travel Arrangements Regulations 2018. These rules are key to ensuring customer rights and safety.
Obtain Necessary Licences and Memberships : If your business will include package holidays or flights, you'll need an ATOL (Air Travel Organisers' Licensing) certificate. Consider joining trade bodies like ABTA (Association of British Travel Agents) for added credibility and support.
Establish Your Business Infrastructure : This encompasses creating your website, setting up booking systems, and establishing customer service protocols. Here, you can also opt for virtual office services instead of renting expensive premises. This way, you will save on overhead costs without compromising your credibility and privacy.
Get Insured : Secure appropriate insurance, including Professional Indemnity Insurance, to protect your business against any unexpected and unwanted event.

By following these steps, you're well on your way to establishing a successful online travel agent business in the UK.

The Hoxton Mix: Your Go-To Partner in Online Travel Business

Start your entrepreneurial journey and register as an online travel agent with The Hoxton Mix, your ultimate partner for growth and success. At The Hoxton Mix, we specialise in providing virtual office spaces, a game-changer for online travel agents and other businesses navigating the digital world.

Our expertise in action:

Virtual Office Spaces : Our virtual office spaces give your travel agency a prestigious address in London, enhancing your professional image without the need for a physical office. This approach not only lowers overhead costs but also attracts a global clientele by associating your business with a renowned location.
Additional Services : Beyond virtual office spaces, The Hoxton Mix offers a range of services to streamline your operations. These include mail handling, package and mail forwarding, the option to rent meeting rooms, etc. These services offer practical business solutions for day-to-day operational requirements and business needs, enabling you to focus on growing your agency.
Results That Speak Volumes : The proof of our expertise and proficiency lies in the success of our valued clients. We've provided numerous online travel agencies in the UK with the tools to manage their business remotely and brought their ventures to new heights.

Uncover the comprehensive spectrum of our services and how they can benefit your online travel agency or business. Explore our services and check out our portfolio for real-life success stories.

Final Thoughts

Opening an online travel business in the UK is an exciting journey filled with possibilities. The online travel market is vast and continuously evolving, offering a landscape ripe with opportunities for innovative and customer-focused businesses. With the right strategies, adherence to regulations, and a commitment to excellence, your venture is poised for success.

As you conclude your journey of establishing a successful online travel agency, remember that The Hoxton Mix is here to streamline this exciting venture. Our virtual office services offer more than just a prestigious address; they bring ease and professionalism to your daily operations.

Whether it's handling your mail, managing communications, or providing meeting spaces, our solutions are designed to simplify the complex world of travel agency operations. Embrace these tools and resources to enhance your venture's efficiency and impact.

For further insights about how to start a travel agency online in the UK and valuable tips for budding entrepreneurs, the Hoxton Mix blog is an excellent resource to keep on your radar.

What are the benefits of becoming an online travel agent in the UK?

The UK's online travel industry offers lucrative opportunities, with benefits like low overhead costs and a global customer reach. You can operate 24/7, offering tailored travel experiences from any part of the world, as long as you have stable internet connection.

How do I register as an online travel agent in the UK?

Registering involves choosing your business structure, registering with HMRC, understanding industry regulations, obtaining necessary licences, and setting up your infrastructure. It's the most clear path to a rewarding career.

Can I start an online travel business in the UK from home?

Absolutely! One of the perks of an online travel business is the flexibility to operate from anywhere, including your home. This setup significantly reduces overhead costs, positioning it as a prime option for numerous entrepreneurs seeking cost-effective solutions. However, we recommend that you use a virtual address for your business address registration. This way, you mitigate any privacy or security risks and increase your professional appearance.

What are the key legal requirements for UK online travel agents?

UK online travel agents must comply with the Package Travel and Linked Travel Arrangements Regulations 2018, register with HMRC, and, if selling flights, obtain an ATOL licence.

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How to Become a Successful Travel Agent in the UK (2024)

The key to succeeding in any business is by first understanding how the business works.

The travel business is one of such businesses that require a deep understanding before you venture into it, especially as it involves transactions across continents.

Becoming a travel agent comes with some level of discomfort and sacrifices. In the course of your duty, you will have to keep in touch with your clients all round the clock, irrespective of the different time zones you may find yourselves.

So many things could go wrong in the course of a trip. Your clients may miss their flights, fall sick, not find their accommodation suitable, and so many other problems. These problems don’t have to take you unaware.

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If they’re not treated urgently and properly, you could land yourself in trouble and even have your license revoked. That might just be the end of your career as a travel agent.

Plan trips for clients, sell airline tickets, book accommodations, hire cars for transportation, develop your communication skills, begin under a travel agency, get yourself licensed, always be on alert, acquire knowledge in related disciplines, strive to get the experiences, tour the world, improve on your networking, become technologically inclined, always stay updated, what do travel agents do.

As you look forward to becoming successful as a travel agent, you have to get a proper understanding of the job of a travel agent.

As a travel agent, clients will entrust into your hands the job of planning for their holidays. Your rich knowledge of tourism sites worldwide is what will help you suggest destinations within your clients’ budgets. These holidays have to be fun-filled and tailor-made to the specifications of your customers.

For every destination, there are various airlines that one can fly. But these airlines usually sell their tickets at various prices, depending on their quality of services. As a travel agent, it’s your job to provide your clients with affordable flight tickets (and routes) to their holiday destinations.

Your clients deserve to be comfortable during their stay in their holiday destinations. With the rich network of hotels and guest houses at your disposal, you should be able to provide your clients with suitable accommodations.

When your clients arrive at their destinations, they may require a means of transportation, a hired car perhaps. It’s your job as a travel agent to provide your clients with a hired car to ease their movement.

Related: 10 Best Travel Agencies in the UK

Tips to Becoming a Successful Travel Agent

The following tips will guide you in becoming a successful travel agent.

The cultural diversification, modes of financial transactions, diverse languages and the differences in the laws guiding travelling can be overwhelming. In the course of your job, you will encounter people of different nationalities, behaviours, and characters.

Without well-groomed communication and human management skill, you might find it difficult to communicate your ideas to your clients. Sometimes, your clients may become too picky, indecisive, and insecure in their choice of a travel package.

It’s with your communication skills that you will be able to convince them effortlessly. You may even strike a better deal just for having good communication skills.

As a travel agent, you may choose to work under a travel agency or establish your agency. However, working under an agency allows you to gain experience in the industry. You will also benefit from the training programs that will be organized for you as a starter.

While working under an agency, you must focus on self-development. You will need all the skills you acquired when setting up your own. Also, it might be an opportunity for you to decide if you want to tow in this line of business.

The law requires you to obtain a license to operate as a travel agent. Even before you are allowed to sell airline tickets, you must have Air Travel Organisers Licensing (ATOL) . Failure to get the necessary license and get properly registered will limit your scope of activities in the industry.

Every client will want to patronize a business recognized by relevant associations or government agencies. You can earn your clients trust by getting certified.

The job of a travel agent indeed gives room for flexibility. But when you let complacency set in, your dream of becoming a successful travel agent may hardly become a reality. As a travel agent, you must guide your client through the planning stage until the trip is over.

While on their trips, your clients may be thrown into a situation where they need to contact you. Your ability to make yourself readily available doesn’t only provide solutions to your customers, but it also proves you to be an efficient agent.

Your clients will be glad to patronize you again and recommend you. Nothing beats getting a quick response at the point of need.

As much as the job of a travel agent doesn’t require a college or university degree, it’s necessary you take courses in travel, tourism, hospitality, business, economics, or related disciplines. If attending college is expensive, you can attend some technical and vocational schools to acquire knowledge and obtain certificates.

Going to school to learn about the travel business exposes you to uncommon theories and knowledge you can apply to your business. In addition, you will have a deeper understanding of how the industry works, which will help boost your confidence when interacting with your clients.

Getting a certificate will equally increase your chances of climbing the ladders of leadership and administration in the different travel bodies and associations.

Related: Ultimate Guide: How to Start a Successful Travel Agency in the UK

Most times, it’s easy to get blinded by the initial benefits we get in our business that we no longer see the need to get the needed experience that will land us bigger jobs. If you are looking forward to starting a travel business, it may be advisable to first work in an already established travel agency to understand how the system works.

If you already own a travel agency, you should seek deals that will challenge you to plan itineraries that are different from your records. By expanding your network of destinations, you get more grounded in the industry.

Note: Seek proper guidance before making unfamiliar trips.

how to become an independent travel agent

You should endeavour to visit the various destinations you offer your clients as many options as you can.

It’s proper you have a first-hand experience of what your clients will be experiencing to help you prepare better itineraries for them in the future. And having been to the locations yourself, you will be able to understand their complaints better, thereby giving you the ability to proffer solutions easily.

Also, while you make your tour, you will be able to get acquainted with the process.

The travel business requires networking. As a travel agent, it’s important to have alliances with airlines, hotels, and other travel agencies worldwide. Having relationships with these companies helps you provide the best routes, cheapest flight tickets, and suitable accommodations for your clients.

It’s impossible to operate efficiently without having to keep in touch with these flight and hospitality companies. Therefore, the larger your network, the better your services tend to be.

You can take advantage of social media platforms in networking with prospective clients. By placing strategic ads online and engaging people on your social media platforms, you get the opportunity to present your services most appealingly.

Evidently, technology has dominated almost every sphere of our lives. In our economy, technology has made it easy for us to transact easily, and travel businesses haven’t failed to take advantage of technology.

Practical use of technology has been found among International Air Transport Association (IATA) members, who connect to Global Distribution Systems such as Travelport to book travels, get information on available accommodations, and other relevant data.

If you’re a home agent, you can use TTS Coordinator or TTS Web Agent to get information that will help you run your travel business smoothly.

With more advancement in technology, it has also become possible to operate using your smart devices. Therefore, by getting acquainted with these new technologies, you will improve your services.

Every day while we live, there’s an update in whatever we do. The ways we carry out our jobs are modified, the mode of payments are updated, the availability of resources at our disposals are dynamic, and even the laws governing our jobs change from time to time.

It will be an awful experience if your client should be the one giving you updates on travel policies.

Running a travel business has a lot to do with making smart moves to avoid making losses. At all times, you should be aware of the available shortest route to any destination, the prices of flight tickets and the rates accommodations in a destination are being sold. Always have in mind that Information is power.

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Remz is a professional who has been writing content for almost 10 years. He's a shipping and logistics enthusiast and the head of the Trust Heritage Logistics content team. He bagged an MSc degree shortly after graduating from the university with flying colours. When it comes to creating content, Remz loves to do in-depth research and provide amazing pieces of information that every reader will find helpful.

How To Check If A Travel Agency Is Licensed

Published: November 29, 2023

Modified: December 28, 2023

by Jan Wardell

Plan Your Trip

Introduction

Welcome to the world of travel! Planning a trip can be an exciting and invigorating experience, filled with anticipation for all the adventures that lie ahead. Whether you’re traveling for leisure or business, it’s important to ensure that you have a safe and hassle-free journey. One crucial aspect of travel planning is choosing a reliable and reputable travel agency to handle your bookings and arrangements. But how can you be sure that the agency you’re considering is trustworthy? That’s where checking for a travel agency’s license comes in.

When it comes to travel, trust is everything. A licensed travel agency provides you with a sense of security, assuring you that they have fulfilled the necessary requirements and regulations to operate in the industry. By verifying a travel agency’s license, you can ensure that they have the expertise and credibility to handle your travel needs professionally and efficiently.

In this article, we will explore the importance of checking for a travel agency’s license and outline various ways to verify the legitimacy of a travel agency. By following these steps, you can confidently choose a licensed travel agency that will help you create unforgettable memories while ensuring your safety along the way.

Why It’s Important to Check for a Travel Agency’s License

Choosing a travel agency is like selecting a trusted partner to guide you through your travel journey. A licensed travel agency provides several important benefits that can make a significant difference in your travel experience. Here’s why it’s crucial to check for a travel agency’s license:

1. Legal Compliance: A licensed travel agency operates within the legal framework set by the governing bodies. They adhere to specific regulations and guidelines to ensure ethical practices in the industry. By working with a licensed agency, you can have peace of mind, knowing that your travel arrangements are being handled by professionals who are compliant with the law.

2. Consumer Protection: Licensed travel agencies are required to meet certain financial and insurance obligations to protect their clients. These protections may include measures such as securing client funds in a protected account and having liability insurance in case of unforeseen circumstances. By booking with a licensed agency, you have a safety net in case of financial or service-related issues.

3. Expertise and Professionalism: Obtaining a license involves demonstrating knowledge and expertise in the travel industry. Licensed travel agencies often have experienced and well-trained staff who can provide valuable advice, recommendations, and assistance. They have access to industry resources, networks, and the latest information, ensuring that you receive the best possible service and travel options.

4. Accountability: In the event of any disputes or issues, a licensed travel agency is held accountable for their actions. They are bound by a code of conduct and are subject to regulatory oversight. This means that if you encounter any problems during your travel, you have channels to seek resolution and recourse.

5. Trust and Reliability: Checking for a travel agency’s license is a way to build trust and establish the credibility of the agency. It signifies that they have met the necessary requirements and standards to operate in the industry. This can give you confidence in their ability to handle your travel arrangements competently and responsibly.

In summary, verifying a travel agency’s license is essential for your peace of mind, financial protection, and the overall success of your travel plans. It ensures that you are working with a legitimate and trustworthy agency that has the knowledge, resources, and professionalism to make your journey a memorable one.

Ways to Verify a Travel Agency’s License

Now that you understand the importance of checking for a travel agency’s license, let’s explore the various methods you can use to verify the legitimacy of a travel agency. Here are some effective ways to ensure that the agency you’re considering is licensed:

Check with the relevant authorities: Contact the appropriate government or regulatory bodies in your country or region to verify the travel agency’s license. These authorities may include tourism boards, licensing agencies, or consumer protection organizations. They can provide you with information on the agency’s licensing status, validity, and any disciplinary actions against them.
Search online databases: Many countries have online databases or portals where you can search for licensed travel agencies. These databases are maintained by the government or relevant industry associations. Simply enter the name or registration number of the agency to access their licensing information.
Look for physical proof of licensing: When visiting a travel agency’s office or website, keep an eye out for any physical proof of licensing. This may include displayed licenses, certificates, or membership stickers from recognized industry associations. These tangible indications can provide assurance of the agency’s legitimacy.
Request a copy of the agency’s license: It is your right as a consumer to request a copy of the travel agency’s license. Reach out to the agency directly and ask them to provide you with their license details. A reputable agency will be transparent and willing to provide you with the necessary documents to verify their licensing status.

By utilizing these verification methods, you can ensure that you are dealing with a licensed travel agency and minimize the risk of falling victim to scams, fraudulent practices, or unprofessional service providers. Taking the time to verify a travel agency’s license is a proactive step in safeguarding your travel investment and ensuring a smooth and enjoyable journey.

Check with the relevant authorities

One of the most reliable ways to verify the license of a travel agency is to check with the relevant government or regulatory authorities. These organizations are responsible for overseeing and licensing travel agencies in your country or region. By contacting them, you can obtain accurate and up-to-date information regarding the agency’s licensing status. Here’s how to go about it:

Identify the appropriate authority: Start by identifying the relevant authority that governs travel agencies in your country. This may be a tourism board, department of consumer affairs, or a specific licensing agency. Conduct some research or reach out to your local government office to determine the correct organization to contact.
Get in touch: Once you have identified the relevant authority, contact them directly. They may have a dedicated phone line, email address, or an online inquiry form for license verification. Reach out to them and provide them with the name or registration number of the travel agency you want to verify.
Ask for licensing information: Request the licensing information of the travel agency. This may include the agency’s name, license number, expiration date, and any relevant details regarding their compliance with regulations. The authorities should be able to provide you with accurate and reliable information about the agency’s licensing status.
Verify the information: Once you receive the licensing information, take the time to verify its authenticity. Cross-check the details provided by the authority with any other sources, such as the agency’s website or physical office. This helps ensure that the information you’ve been given is accurate.

Checking with the relevant authorities is a foolproof method to verify the license of a travel agency. It allows you to obtain trustworthy information directly from the governing bodies responsible for regulating travel agencies. By doing so, you can have peace of mind knowing that the agency you are considering is operating legally and in compliance with industry standards.

Search online databases

Another effective way to verify the license of a travel agency is by searching online databases. Many countries have established online platforms or portals where you can access information about licensed travel agencies. These databases are typically maintained by government agencies or industry associations, and they provide a convenient and reliable method to verify the legitimacy of a travel agency. Here’s how you can use online databases to check for a travel agency’s license:

Identify the relevant online database: Start by identifying the online database or portal that contains information about licensed travel agencies. This can usually be found on the website of the government agency responsible for regulating travel agencies or through a quick online search. Pay attention to the credibility and official nature of the database you are using.
Access the database: Once you have identified the appropriate database, access it through the provided link or by following the instructions on the website. Some databases may require you to create an account or provide certain details to perform a search, while others may be freely accessible to the public.
Enter the agency’s information: Enter the name or registration number of the travel agency you want to verify into the search field of the online database. Provide any additional required information, such as location or contact details, to refine your search and ensure accurate results.
Review the licensing information: Once you submit the search, the online database will provide you with information about the agency’s license. This may include the agency’s name, license number, registration date, expiration date, and any disciplinary actions or complaints against them. Take the time to review this information and ensure that the agency’s details match the ones provided by the database.

Searching online databases is a convenient and efficient method to verify the license of a travel agency. It allows you to access official and up-to-date information about the agency’s licensing status. By using these online resources, you can independently verify the legitimacy of a travel agency and make an informed decision about whether to engage their services.

Look for physical proof of licensing

When considering a travel agency, one way to verify their license is by looking for physical proof of licensing. This involves examining the agency’s office or website for any visible indications that they are licensed to operate. Here are some steps you can take to look for physical proof of licensing:

Visit the agency’s office: If possible, visit the physical office of the travel agency. Look for any certificates, licenses, or permits displayed prominently. These may be on the reception desk, walls, or any visible area. Licensed agencies usually showcase these credentials as a sign of their credibility and authenticity.
Check their website: If you are unable to visit the office in person, explore the travel agency’s website. Look for any logos, symbols, or statements indicating their license or membership with recognized industry associations. Reputable agencies often place these credentials in the footer, header, or an “About Us” section of their website.
Verify the license information: Once you find any indications of licensing, verify the information provided. Cross-check the license number or other details with the relevant authorities or online databases. This will help ensure that the displayed proof is genuine and up-to-date.
Contact the agency: If you have any doubts or questions regarding their licensing, contact the travel agency directly. Ask them for confirmation or clarification regarding their license, and request any additional documentation if necessary. A legitimate agency will be transparent and willing to provide you with the required proof.

Looking for physical proof of licensing provides you with tangible evidence of a travel agency’s legitimacy. It helps you assess their commitment to compliance with industry regulations and showcases their professionalism. However, it is important to verify the authenticity of the displayed proof by cross-checking the information with reliable sources or reaching out to the agency directly.

Request a copy of the agency’s license

If you want to further ensure the legitimacy of a travel agency, you can directly request a copy of their license. This method allows you to obtain official documentation as proof of their licensing status. Here’s how you can request a copy of the agency’s license:

Contact the agency: Reach out to the travel agency through their contact information provided on their website, social media platforms, or any other available channels. This can be done via phone, email, or even in person if you’re visiting their office.
Express your request: Politely explain that you are considering their services and would like to verify their licensing status. Request a copy of their license to ensure that they are operating legally and according to industry standards. A reputable agency will generally be open and forthcoming with this information.
Verify the license: Once you receive a copy of the agency’s license, take the time to review and verify its authenticity. Check the license number, issuing authority, dates, and other pertinent details. Cross-reference this information with the relevant authorities or online databases to ensure that it is valid and up-to-date.
Follow up with additional queries: If you have any further questions or concerns, don’t hesitate to follow up with the agency. This can include asking about their affiliations, certifications, or additional proof of their legitimacy. Reputable agencies will be responsive and willing to address your queries to instill confidence in their services.

Requesting a copy of the agency’s license is a proactive way to verify their legitimacy and their commitment to transparent business practices. It demonstrates your seriousness as a consumer and can provide you with the necessary reassurance before entrusting them with your travel arrangements. Remember to always verify the authenticity of the license by cross-checking the information with reliable sources.

Consequences of Using an Unlicensed Travel Agency

Choosing to work with an unlicensed travel agency can have serious repercussions for your travel experience. Here are some potential consequences that you may face by using the services of an unlicensed agency:

Lack of Legal Protection: Unlicensed travel agencies operate outside the realm of legal regulations and oversight. This means that you are not protected by any consumer rights or legal remedies in case of any issues or disputes with the agency. You may be at a higher risk of financial loss, poor service quality, or even scams.
Risk of Fraudulent Practices: Unlicensed travel agencies are more likely to engage in fraudulent practices, such as selling fake airline tickets or hotel reservations, overcharging customers, or disappearing with advance payments. These practices can result in financial losses and a ruined travel experience.
Lack of Accountability: Unlicensed agencies typically do not have any accountability to regulatory bodies or industry standards. This means that there are no mechanisms in place to hold them responsible for unsatisfactory services, unethical behavior, or breaches of contract. It may be challenging to seek compensation or resolve any issues that arise during your travel.
Potential Health and Safety Risks: Unlicensed agencies may not adhere to safety standards, putting your health and well-being at risk. They may book you into unsafe accommodations, arrange transportation with unlicensed or poorly maintained vehicles, or neglect proper travel insurance coverage. These factors can jeopardize your safety during your journey.
Lost or Limited Refund Options: In the event of travel disruptions, such as flight cancellations or destination closures, unlicensed agencies may not have the necessary financial resources or systems in place to provide you with a refund or alternative arrangements. This can result in significant financial loss and inconvenience.

By using the services of an unlicensed travel agency, you expose yourself to numerous risks, ranging from financial losses to compromised safety. It is crucial to prioritize the security and success of your journey by ensuring that you work with a licensed and reputable travel agency that complies with industry standards and best practices.

Ensuring that you choose a licensed travel agency is essential for a safe and enjoyable travel experience. By verifying a travel agency’s license, you can have confidence that they operate within the legal framework, adhere to industry standards, and prioritize your protection as a consumer. Checking for a travel agency’s license can be done through various methods such as contacting relevant authorities, searching online databases, looking for physical proof of licensing, and requesting a copy of the agency’s license.

Choosing an unlicensed travel agency can have serious consequences, including lack of legal protection, risk of fraudulent practices, limited accountability, potential health and safety risks, and limited refund options. To avoid these pitfalls, it is crucial to prioritize due diligence when selecting a travel agency and ensuring they are properly licensed.

In conclusion, taking the time to verify a travel agency’s license is a critical step in safeguarding your travel investment and ensuring a smooth and worry-free journey. It allows you to work with a reputable and trustworthy agency that has the necessary expertise, compliance, and commitment to provide you with exceptional service and peace of mind throughout your travel experience.

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Read these testimonies from our lovely guests who visited Scotland with us.

Gerri United States

Nordic Visitor provided a Scottish adventure with a good variety of stops at historical and culturally significant... read more

Nordic Visitor provided a Scottish adventure with a good variety of stops at historical and culturally significant locations. I enjoyed the scenery as we went along roads that the larger tour buses could not go. They also accurately worked in the timing to miss the large tours at the sites. I had several of the best meals that were included in the package. Save your time and effort and hire Nordic Visitor to plan your tour.

Carleen United States

Everything went so smoothly, from pick-up at the airport to getting the rental car to checking into the... read more

Everything went so smoothly, from pick-up at the airport to getting the rental car to checking into the accommodation. Planning with Rebecca & the Edinburgh team was easy - questions were always answered quickly. We were also extremely grateful that we were able to check into our first hotel early. Thank you all!

Your Dedicated British Travel Agency

Rely on our UK-based destination experts to organise an adventure you’ll never forget. They’ve travelled the routes and enjoyed the activities you’re about to experience. Our travel consultants regularly check your accommodation, local transport and licensed tour guides to ensure you get first-rate service.

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Secure your trip your way with Nordic Visitor. Book a tour with as little as 10% deposit. With a 20% deposit or more, you will receive our Cancellation Protection free of charge. You can also pay the full price right away to guarantee today’s exchange rate. Terms & conditions apply.

Trusted local travel experts

Since 2002, Nordic Visitor has been crafting unforgettable trips in Northern Europe. As experienced British tour operators, you can be sure that we have carefully chosen every accommodation, route and attraction. Plus, your personal UK-based expert will have plenty of local knowledge to share with you.

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Our dedicated teams deliver excellent service quality, and this is reflected year after year when TripAdvisor awards us with their Certificate of Excellence. We also take great pride in our customer feedback: 97% of our travelers say they would recommend us to friends and family.

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Relax knowing there will always be a travel expert on call 24/7 to handle any unforeseen situations. Whether it’s an unexpected event or weather issue, you can contact our dedicated helpline. If needed, we’ll rework your itinerary and re-book any activities, while keeping you safe and informed.

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With Nordic Visitor, you have peace of mind knowing your holiday arrangements with us are 100% financially protected. Your payments are safeguarded as we comply with European Union laws on Package Travel regulations. This guarantees you a refund in the unlikely event of insolvency.

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No matter whether you choose Comfort Plus or Superior accommodation, you’ll sleep well knowing that we’ve handpicked each place you’ll stay. Plus, every hotel, B&B and guesthouse has been selected for its location close to the city centre and attractions, with access to parking.

Flexible tour options

Our travel experts have crafted these UK trips so you’ll get the most out of them. But you can also make adjustments to your itinerary. Why not extend your stay at stops along the route, upgrade your accommodation, and add optional activities? Personalise your tour online or speak to your travel consultant.

Your UK Tour Highlights

However you decide to travel, let the UK’s historic cities and rambling countryside capture your imagination. Discover England, Scotland and Wales on these expert-curated getaways and soon you could…

Visit iconic London attractions including Buckingham Palace , Big Ben and Westminster Abbey
Roam Oxford – known as “the city of dreaming spires” – and go punting on the River Cherwell
Enjoy the view from York ’s medieval walls before checking out the city’s vibrant markets and cosy pubs
Step back in time when you visit the world-famous monument of Stonehenge , dating from 2,500 BCE
Stroll cobbled streets in Edinburgh ’s Old Town and admire dramatic scenes in the Scottish Highlands
Cruise Lake Windermere and tour Beatrix Potter’s home in the gorgeous Lake District National Park
Soak up Welsh heritage at Conwy Castle and spend time in the pretty seaside town of Llandudno
Explore the UNESCO city of Bath , well-known for its elegant Georgian architecture and the Roman Baths
Surround yourself with natural beauty in national parks, such as the Peak District and Snowdonia (Eryri)

Frequently Asked Questions About UK Tour Packages

You might have a few questions before booking your UK trip with Nordic Visitor. Read on for answers to these common queries.

It’s good to know that when you choose Nordic Visitor, you can Book With Confidence , safe in the knowledge that your payments are protected. If you want to learn more about our processes and payment details, don't miss our booking terms and FAQs .

1. What countries are in the United Kingdom?

The United Kingdom (UK) is made up of 4 countries: England, Scotland, Wales and Northern Ireland. Great Britain includes England, Scotland and Wales.

2. Is the UK safe to visit?

Much like other countries in Northern Europe, you’ll find the UK is a safe place to travel. Similar to many European and Nordic countries, the UK ranks among the 40 safest nations in the Global Peace Index . You’ll find there’s also a modern healthcare system in place.

3. What is the best time of year to go to the UK?

While there’s no bad time to explore the UK, we recommend visiting sometime between April and October. In the UK, this spans spring, summer and autumn, and it’s when attractions have their longest opening hours.

Plus, temperatures are at their warmest from April to October – all the better for soaking up the sights. But, like the rest of Northern Europe, it’s worth remembering the weather can be changeable no matter the season.

Summer – June, July and August – is the most popular time of year to visit the UK. Not only because you’ll get the most daylight hours, but also because this is the warmest season.

In the countryside, you’ll see lush woodland and hillsides carpeted in purple heather. Meanwhile, the cities are bustling with visitors from around the world. You’ll also be able to take your pick from countless festivals celebrating the arts, food and more.

If you’d prefer to experience the UK at a quieter time of year, we recommend travelling in spring or autumn. After the chill of winter, April and May bring the joy of blooming flowers and longer days.

Or, visit during the autumn months of September and October, to see the trees turn fiery shades of orange and red. And if it gets chilly, just head for one of the snug pubs or cafés the UK is renowned for.

Read more about what to expect as the seasons change in this blog on the best time to visit the UK .

4. How many days do I need for my trip?

The amount of time you should spend in the UK depends on what you’d like to see and do during your visit.

If you’d like to experience more than one country within the UK, we recommend allowing at least 7-10 days for your trip. This way, you’ll have time to discover some of the top attractions in England, Scotland and Wales. And you’ll get to stay in more than one place.

Meanwhile, if you prefer exploring at a leisurely pace, you’ll want to give yourself longer, around 2-3 weeks. By spending more days at each stop, you’ll be able to delve deeper into the UK’s history, culture and landscapes.

Travel with Nordic Visitor and you can pick the length of trip that suits you from these UK tour packages. Plus, you could extend your time in the UK by adding extra nights to your itinerary.

5. Where are the top places to visit in the UK?

The UK might seem small, given that it's just over a third of the size of Texas, and half that of Spain. But when it comes to culture, history and natural beauty, you’ll find that this group of British countries has so much to offer.

Plus, with distinct landscapes and different nations within easy reach of each other, you can experience a lot on one trip. To get you started, here are some of the UK’s must-visit spots:

England • London • Bath • Oxford • York • Stonehenge • Lake District National Park • Peak District National Park

Scotland • Edinburgh • Glen Coe • Glenfinnan • Isle of Skye • Loch Ness • Loch Lomond and the Trossachs National Park

Wales • Llandudno • Prestatyn • Snowdonia (Eryri) National Park

Find out more in this article about the best places to visit in the UK . If you’re interested in exploring Northern Ireland and the Republic of Ireland as well, check out these 10 top spots on the Emerald Isle .

6. What are the top things to do?

With stunning scenery, lively cities and ancient historic sites, you’ll be spoiled for choice when deciding what to do in the UK. You could immerse yourself in postcard-perfect countryside, soak up local knowledge on guided city tours, and so much more.

Discover our local experts' top recommendations for things to do in the UK :

• Visit museums and galleries that range from world-renowned attractions to hidden gems
• Dive into the mysteries of the past as you explore prehistoric forts and Neolithic stone circles
• Marvel at craggy peaks, glittering lakes and rambling forests in the UK’s national parks
• Get a glimpse into the UK’s rich heritage when you visit fascinating Roman and Viking sites
• Sample UK cuisine, whether it’s freshly caught fish and chips or a refined tasting menu
• Take an invigorating walk by the coast and let the salty sea breeze blow the cobwebs away
• Punctuate your days touring the UK with the much-loved British tradition of afternoon tea
• See how kings and queens lived throughout the ages as you tour grand castles and palaces
• Head into a relaxed pub at the end of the day to share stories over a glass of something local
• Hunt for TV and movie filming locations from the likes of Harry Potter , Bridgerton and Outlander

7. What’s the best way to travel in Britain?

The best way for you to discover the UK depends on the kind of travel experience you’re looking for.

For instance, if you want the freedom to go at your own pace, then a self-drive tour of the UK is ideal. And although you’ll be taking the wheel yourself, you can relax knowing we are just a phone call away. If you need assistance during your trip, you can reach us anytime on our 24/7 helpline.

You’ll also have your own dedicated travel consultant to book your accommodation and arrange car hire with a tried-and-tested local partner. Plus, get a road map with recommended attractions and the suggested route for your trip drawn by hand.

This makes a self-drive tour the perfect way to see the UK’s must-see sights with opportunities to stop whenever you like along the way.

If you’d rather not drive, why not explore the UK in a guided group? Touring the UK with a knowledgeable guide leading the way, you and your fellow travellers will discover the UK together. And with a group size of up to just 15 guests, you’ll be able to travel in a comfortable minibus and get more time with your guide.

For the ultimate personalised travel experience, you could opt for a private tour of Scotland with your very own professional guide.

8. Who are Nordic Visitor’s UK travel experts?

Nordic Visitor’s travel experts are your eyes and ears on the ground. When you explore with us, you’ll get a dedicated travel consultant who’ll handle the details of your booking. This means you can relax and look forward to your trip while they organise your accommodation, local transport and excursions.

Not only that, but they have plenty of insider knowledge to share with you. Let your travel consultant know what your interests are and they’ll be happy to advise you on the experiences you won't want to miss.

For some insider information on your UK trip, read these travel tips from a local expert .

9. What is included in a Nordic Visitor tour of Britain?

When you take a trip to the UK with Nordic Visitor, your travel package includes: • Accommodation • Daily breakfast • Local transport as detailed in your itinerary • Activities included in your tour package (with the chance to add optional excursions) • Personalised itinerary and printed guide with information about local attractions and practical travel tips • Access to our 24/7 helpline for on-trip support when you need it

Depending on the travel style you choose, your Nordic Visitor tour package will also come with:

Self-drive tours
• Car rental with a trusted supplier
• Unlimited mileage
• CDW insurance
• Authorisation for 2 drivers
Small group tours
• A professional, English-speaking driver-guide
• Transportation in a comfortable minibus
• Some meals, as mentioned in your itinerary
• Entrance fees to attractions specified in the itinerary

10. Does Nordic Visitor have a flexible booking policy?

Yes, Nordic Visitor offers optional cancellation insurance which protects your payment. If you need to cancel your trip before you arrive, you won’t lose any money you’ve already paid us. Depending on the terms and conditions, you’ll be given a partial refund along with travel credit you can use with us in the future.

What’s more, with our cancellation insurance we’ll rebook your entire tour once if you need to change dates, without additional fees. Learn more about this risk-free, flexible booking policy in our Book with Confidence terms .

If you don’t have cancellation insurance with us, check out our normal booking terms . And we always recommend taking out personal travel insurance to cover you on your trip.

11. Why use Nordic Visitor instead of booking everything myself?

At Nordic Visitor, we’ll save you time and effort by planning your getaway for you.

When you arrange a trip yourself, you have to carry out all the research and book each part of your tour separately. And if you need to change your itinerary, you’ll need to do the legwork yourself.

Plus, as we're a UK-based travel agency, England, Scotland and Wales are on our doorstep. In other words, when you book with us you can be sure you’re getting an authentic travel experience organised by local experts.

Our travel consultants have designed your itinerary to ensure you take the most convenient and scenic route between stops. They’ll also book you into high-quality accommodation, and share their insider tips with you. You can rely on them to feature the top sights and hidden gems that you wouldn’t otherwise know about.

So why not book with Nordic Visitor and let us take care of everything on your behalf? This way you can relax and look forward to your adventure. What’s more, during your trip you’ll have access to our 24/7 helpline. So you can contact us at any time if something unexpected crops up.

12. Do I need a visa to travel to the UK?

Whether or not you need a visa to visit the UK depends on the length of your stay and your nationality. For example, if you’re a citizen of the USA, Canada, Australia or an EU or EEA country, among others, you won’t require a visa. But it’s essential that you bring your valid passport for entry into the UK.

You can check if you need a visa on the UK government website.

13. What sort of accommodation will I stay in?

We understand that where you stay is important, after all, it’ll be your home away from home during your trip. This is why our travel experts use their local connections to ensure you stay at excellent places throughout your tour.

In the UK, this includes a mix of gorgeous historical properties and contemporary retreats. Expect a warm welcome and a location that’s right in the heart of things. Not to mention a tasty breakfast each morning.

We carefully select each hotel, guesthouse and B&B for its high standard of comfort and cleanliness. Plus, on self-drive tours, you’ll have access to parking. This will either be on-site or at a convenient location close to where you’ll be staying.

Exactly where you’ll be staying on your trip depends on the level of accommodation you pick and availability.

14. Can I choose the arrival date?

Of course! With Nordic Visitor’s UK self-drive tours , you can begin your trip anytime from April to October.

For guided small group trips in the UK , select the departure that works best for you from a list of start dates between August and September. If you want to travel at a specific time of year, book early in case your preferred departure is filled.

You can check each tour’s availability calendar online to see what dates are bookable.

15. Will Nordic Visitor book my flights to the UK?

Flights aren’t included in these UK tour packages. This gives you the flexibility to choose where you’d like to fly from, along with the flight times and prices that work best for you. If you have any questions about your journey to the UK, don’t hesitate to ask your local travel expert for advice.

Before booking your tour package, we highly recommend checking what flights are available. But please wait until after your trip is confirmed to make your travel arrangements.

Once you’ve received an email confirmation from your dedicated consultant, you can go ahead and purchase your preferred flights.

16. What should I pack for my trip?

No matter when you decide to visit, you can expect the weather in the UK to be changeable. So while the driest weather is between April and October, it’s worth being prepared for both rain and shine. Not to mention the fact that the temperature can vary a lot, depending on the season and where you are in the UK.

For instance, at the height of summer in London, you might experience temperatures over 30°C (86°F). Meanwhile, at the same time of year in the Scottish Highlands, the average temperature is around 15-17°C (59-63°F).

If you plan to spend time outdoors, pack these essential items and you’ll be covered from spring through to autumn:

Comfortable hiking shoes or boots
Waterproof jacket and trousers
Warm, insulated jacket
Fleece or woollen jumper
Cosy hat, scarf and gloves
Light base layer tops
Lightweight trousers or shorts
Sunglasses, sun hat and sun cream
Reusable water bottle
UK plug adapter

You might also want to bring a couple of smart outfits for dining out in the evening.

About Nordic Visitor Tours

Nordic Visitor was established in 2002 and is now one of the leading tour operators in Europe. Since then, we’ve been creating memorable travel experiences for our guests in Northern Europe. We’re passionate in our belief that your trip should be memorable for all the right reasons.

With an office in Edinburgh, you can rely on our local knowledge as a top travel agency in the United Kingdom. Our UK tours include:

Quality-checked accommodation: No matter where you’re staying, you can rest easy knowing that we have vetted each hotel, guesthouse and B&B to ensure it meets our high standards.
Travel guide: Our detailed travel guide is jam-packed with helpful information. Expect insider travel tips and practical advice for travelling in the UK. Not to mention a round-up of top attractions and hidden gems that you won’t want to miss.
24/7 helpline: Every Nordic Visitor tour includes access to our 24/7 helpline. Enjoy peace of mind throughout your trip, knowing there’s always a travel consultant within reach.
Flexible itineraries: Experience the best of the UK on tour packages that have been carefully crafted by our destination experts. You can tweak your trip by adding extra nights, optional activities and accommodation upgrades.

Get social with us

Follow our adventures in the North and share your own with us.

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Whether you’re ready to book your dream trip to the UK, or want to know more before going ahead, get in touch with us. Our Edinburgh-based travel experts will be happy to help.

Our British phone number is +44 (0)131 344 4630

How about a live chat with one of our local travel experts?

Read about the UK

Top 8 things to see & do in the uk, 10 cool facts about england, visiting the uk: travel tips from a local expert, best time to visit the uk: your complete guide.

Whether you have a single question or a special request, we're here for you.

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How to Start a Travel Agency in The UK? (Just 11 Steps)
Register the travel agency with the appropriate authorities. Obtain a Unique Taxpayer Reference (UTR) if required. Obtain necessary licences. Obtain the necessary licences and permits to legally operate a UK travel agency, such as a PTO licence from CAA or ABTA membership for specific travel services.
How to start a travel agency
There can be some confusion around the role of a travel agency and a tour operator. In short, one sells holidays, the other organises them. A tour operator focuses on the operational aspect of holidays - contracting, booking and packaging together elements such as travel, accommodation and tours. Some tours operators you might know (such as TUI) are customer facing but also sell holidays to ...
How to start a travel agency
Membership costs start from £14,995 plus VAT, with lifetime and lease options available. The agency owner is free to sell after three years with the membership passed on as an asset to the new owner. Also Global Travel Group will provide booking system technology as a part of the fee.
Do I Need A Travel License For My Business?
ATOL - Air Travel Organisers License. If your company wants to sell flights, or include flights in the packages that you offer to your clients, then your travel company will need an ATOL. PTR Compliance - Package Travel Regulations Compliance. Most tour operators sell two or more elements. When we say elements we mean: Booking activities ...
What is the law of travel agency and what do you need to ...
This article was first published in Travel Weekly on Tuesday 27 April 2021. In this second part of our overview of the law of travel agency, we explain some of the legal practicalities to consider when setting up a travel agency and why the Package Travel and Linked Travel Arrangements Regulations 2018 are important to understand.
How to become a travel agent: a step-by-step guide
Travel agents develop certain skills to communicate with clients and research relevant travel deals. Below is our step-by-step guide on how to become a travel agent: 1. Finish your education. Ensure that you complete your secondary education. You need four to five GCSEs with grades 9 to 4 (A* to C equivalent) to have the secondary education ...
Travel agency regulations
You are required by law to provide a bond to reimburse clients if your company should fail financially, this is arranged with a bank or insurance company. Also, you have to have Air Travel Organisers Licensing (ATOL) which allows you to sell airline tickets. Without it you would be confined to providing accommodation and ground transport only.
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Step 1: Do your Research. Do some research or complete training programs to help you get your job as a travel agent. You can do this through an online course or by taking an exam. You should also be aware of the different types of travel qualifications and choose one that fits your career goals.
Starting a Travel Agency in the United Kingdom
Licenses and Permits in Starting a Travel Agency in the United Kingdom. The United Kingdom Civil Aviation Authority (CAA) regulates the operations of travel organizers and agencies. The regulations in running a travel agency include providing a bond for your clients in the instance when the business fails.
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If you want to create a travel agency, you'll need to create a solid business plan. A unique plan and niche will enable you to stand out from the crowd amongst the many different branches of the travel industry. With a clear business plan, concentrating on your established goals, you can focus on progressing towards your target.
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Step 4: Get a license. To ensure everything is under a lawful record, having a license is necessary. This necessity can vary from being insurance to being mandatory. Having a travel agent license will also quickly establish who you are and what line of work you are from.
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Whether you are new to the world of travel, an experienced travel professional or have previously worked in the industry we offer the perfect package for you. With our support, training, unrivalled buying power and access to over 500,000 hotel rooms, airlines, ancillary products which include car hire, travel insurance and attraction passes.
Do you need a licence or bonding to be a travel agent?
In the UK, while you don't need any formal qualifications to become a travel agent, it is advisable to have an ATOL licence and be a member of ABTA. You will need some sort of bonding or a licence, depending on the type of holiday you intend to sell. The industry is highly regulated and licences are designed to protect the consumer when ...
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Travel. How to Start a Successful Travel Agency in the UK (2024) By Remz. The way you begin your business will go a long way in determining how well it will fare. Just like laying the foundation of a building, if you start your business without first equipping yourself with sufficient knowledge and information on your proposed line of business ...
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Here are some travel agent requirements that are advantageous to have but are not always necessary: GCSEs in Maths and English. experience working in retail or customer service. travel and Tourism Apprenticeships by local training providers or training from a relevant travel agency. member of a trade organisation.
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How to Set Up Your Travel Agency Business. Starting a travel agency from home in the UK involves several key steps, each crucial for laying a strong foundation for your business. From legal formalities to the nitty-gritty of daily operations, this guide aims to equip you with all you need to set up your travel agency business successfully.
How to Register as an Online Travel Agent in the UK
Your Roadmap to Becoming a Registered Online Travel Agent in the UK. For entrepreneurs wondering how to open an online travel agency in the UK, our guide provides step-by-step instructions, from legal requirements to marketing strategies: Decide on Your Business Structure: Determine if you will operate as a sole trader, a partnership, or a ...
How to Become a Successful Travel Agent in the UK (2024)
Tips to Becoming a Successful Travel Agent. Develop Your Communication Skills. Begin Under a Travel Agency. Get Yourself Licensed. Always be on Alert. Acquire Knowledge in Related Disciplines. Strive to Get the Experiences. Tour the World. Improve on Your Networking.
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2. Consider a training course. There's no formal qualification necessary to become an independent travel agent, though a degree in tourism, travel or business management may help you understand the industry on a deeper level. Most of the usual requirements involve having certain interpersonal skills and broad travel sector knowledge.
Guidance for travel companies and tour operators
Civil Aviation Authority highlights importance of aerospace industry in Wales. 03 April 2024. News Item. Regulator proposes changes to Heathrow Airport Limited's airline charges in response to CMA appeal. 20 March 2024. News Item. Guidance for travel companies and tour operators.
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Here are some steps you can take to look for physical proof of licensing: Visit the agency's office: If possible, visit the physical office of the travel agency. Look for any certificates, licenses, or permits displayed prominently. These may be on the reception desk, walls, or any visible area.
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Request for a list of all registered travel agents and tour operators. Ref: Disclosure log 516. PDF, 55.4 KB, 1 page. This file may not be suitable for users of assistive technology. Request an ...
UK Travel Agency & Tour Operator : Nordic Visitor
Trusted local travel experts. Since 2002, Nordic Visitor has been crafting unforgettable trips in Northern Europe. As experienced British tour operators, you can be sure that we have carefully chosen every accommodation, route and attraction. Plus, your personal UK-based expert will have plenty of local knowledge to share with you.

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