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20 Pros and Cons of Smart Traveler Enrollment Program (STEP)

Jordon Layne

Founder of Luxwisp – Protector of the wallet. (Don’t tell anyone it is in my pocket) – Bachelor’s degree in Biological Sciences

The pros of the Smart Traveler Enrollment Program include receiving timely safety, security updates for destinations, and free enrollment for travelers. It connects individuals with U.S. Embassies, offers pre-departure destination information, and sends safety updates.

The cons of the Smart Traveler Enrollment Program are unavailability in every location, creating potential gaps in assistance. Lengthy waits for enrollment appointments lead to longer lines, frustrating travelers seeking timely support.

• STEP offers real-time security updates and emergency support, enhancing traveler safety.
• Privacy concerns and cumbersome re-enrollment for frequent travelers are notable cons.
• Registration is quick, free, and beneficial for U.S. citizens in unstable regions.
• The program does not replace valid identification nor cover all emergency situations.

Table of Contents

Pros of Smart Traveler Enrollment Program (STEP)

• Enhanced Communication with U.S. Embassies : Enrolling in STEP facilitates direct communication between travelers and the nearest U.S. Embassy or Consulate. This connection is crucial, especially in emergencies such as natural disasters or civil unrest, ensuring that travelers can receive assistance and guidance when it matters most.
• Access to Timely Safety and Security Information : Travelers receive up-to-date safety and security information about their destination countries, helping them to avoid dangerous areas or situations. This information is invaluable for making informed decisions about travel plans, contributing to a safer travel experience.
• Assistance in Emergencies : STEP enrollment helps the U.S. Embassy contact travelers in case of an emergency, including situations where there is a need for immediate evacuation. This can be life-saving in scenarios where every moment counts, such as during natural disasters or political upheaval.
• Facilitates Contact by Family and Friends During Emergencies : In cases where family members need to reach travelers urgently due to emergencies back home, the STEP program makes this possible. It provides a reliable way for loved ones to find and communicate with travelers when it’s needed the most.
• Receives Regular Security Updates : Enrollees benefit from receiving the latest security updates and travel advisories from the U.S. Embassy, keeping them informed about any potential threats or changes in the security situation of their destination country.
• Free Service Offering Peace of Mind : The fact that STEP is a free service makes it accessible to all U.S. travelers abroad, offering peace of mind without additional financial burden. Knowing that the government has a direct line to assist them in emergencies is reassuring for many travelers.
• Privacy Protection : The program ensures that any personal information shared during the enrollment process is protected against unauthorized disclosure, respecting the privacy of travelers. This commitment to privacy safeguards individuals’ personal data while still providing them with critical support services.
• Support During Crisis Situations : STEP provides invaluable support during crisis situations, offering guidance and information that can help travelers navigate through difficult times. Whether it’s a pandemic, terrorist attack, or natural disaster, enrolled travelers have access to resources and support.
• Enhances Overall Travel Safety : By enrolling in STEP, travelers contribute to their overall safety during international travel. The program’s benefits, from emergency assistance to timely alerts, work together to create a safer environment for U.S. citizens abroad.
• Streamlines the Information Exchange Process : The information exchange facilitated by STEP between travelers and U.S. Embassies or Consulates streamlines the communication process, ensuring that travelers can quickly and efficiently receive assistance and information.

Cons of Smart Traveler Enrollment Program (STEP)

• Limited Availability in Some Regions : Despite its extensive network, STEP’s effectiveness can be limited in regions where U.S. Embassy presence is minimal or in countries with strained diplomatic relations. This limitation could affect the program’s ability to provide timely assistance in certain areas.
• Potential for Longer Lines and Wait Times : The popularity of the STEP program can lead to longer lines and wait times at U.S. Embassies and Consulates, especially during peak travel seasons or in the aftermath of an emergency, which can be frustrating for travelers seeking immediate assistance.
• Lengthy Enrollment Process : Some travelers may find the enrollment process to be lengthy and cumbersome, particularly when planning trips on short notice. The need to provide detailed travel plans and personal information can be seen as an inconvenience.
• Overreliance on U.S. Government Assistance : There’s a risk that travelers may become overly reliant on the U.S. government for assistance, potentially neglecting to take personal responsibility for their safety and security. This overreliance could lead to complacency in situations where self-awareness and caution are crucial.
• Privacy Concerns Despite Assurances : Even with strong assurances of privacy protection, some individuals may still have concerns about sharing detailed personal and travel information with the government. These concerns could deter some travelers from enrolling in the program.
• Information Overload : Receiving regular updates and alerts about potential dangers and security situations can sometimes lead to information overload, causing unnecessary worry or panic among travelers. This can detract from the enjoyment of their travel experience.
• Uneven Quality of Information : The quality and detail of the safety and security information provided can vary significantly depending on the specific U.S. Embassy or Consulate. This inconsistency can lead to situations where travelers are not as well-informed as they should be.
• Dependence on Technological Access : The effectiveness of STEP heavily relies on travelers having consistent access to technology and internet connectivity to receive updates and alerts. In regions with limited connectivity, this can be a significant drawback.
• Potential Delays in Emergency Response : Although the program aims to provide timely assistance, there can be delays in emergency response times due to high demand or logistical challenges in certain countries. This can be critical in situations where immediate help is needed.
• Perceived Lack of Personal Touch : Some travelers may feel that the program lacks a personal touch, with communication and assistance being somewhat standardized and impersonal. This perception could affect the overall satisfaction with the support received during travel.

Understanding STEP

The Smart Traveler Enrollment Program (STEP), a complimentary service offered by the U.S. Department of State, empowers U.S. citizens and nationals traveling abroad by enabling them to register their trips with the nearest U.S. Embassy or Consulate. This registration facilitates the receipt of crucial safety information, including travel warnings, alerts, and emergency messages directly from the U.S. government, ensuring travelers are well-informed about their destinations’ current situations and potential risks.

STEP’s primary function is to enhance the safety and security of Americans abroad by establishing a line of communication. It is instrumental during emergencies, allowing the U.S. government to locate and assist its citizens more efficiently. Moreover, it reassures travelers, providing peace of mind by knowing that they have an added layer of support while away from home.

Contrary to misconceptions, STEP is not a tracking device. It serves as a critical tool for consular assistance and staying informed. The registration process itself is straightforward, requiring minimal time, and is offered at no cost, making it an accessible and practical option for all U.S. travelers seeking to ensure their safety and access to essential services while overseas.

Pros of Enrollment

Enrolling in the Smart Traveler Enrollment Program (STEP) offers numerous advantages, including timely security updates and essential support during emergencies abroad. By joining STEP, travelers receive real-time security notifications from the nearest U.S. consulate, ensuring they are well-informed of any evolving situations that could impact their safety. This constant stream of information acts much like travel insurance for emergencies, offering not just peace of mind but a practical resource for navigating unforeseen challenges.

Moreover, STEP facilitates quick access to assistance from the local U.S. embassy during crises. This connection can be crucial for travelers caught in natural disasters, political unrest, or other emergencies, enhancing their safety and well-being. The program is especially recommended for those traveling to areas known for political instability or violence, providing a reliable source of help and information.

Furthermore, STEP is particularly valuable for minorities and individuals embarking on extended travels to regions with limited Wi-Fi access. It ensures these travelers can stay informed and receive support regardless of their location or the local internet infrastructure. In essence, enrolling in STEP equips travelers with a comprehensive tool for managing risks and accessing assistance when it’s most needed.

Cons of Enrollment

While the Smart Traveler Enrollment Program (STEP) offers significant benefits to travelers, it is not without its drawbacks. One notable limitation is that enrollment in STEP does not serve as a valid form of identification in foreign countries. This can lead to misunderstandings or complications, especially in situations where proof of identity is crucial.

Additionally, the requirement for re-enrollment with each new destination can be cumbersome for frequent travelers, making the process seem less convenient than initially perceived.

Privacy concerns also arise with STEP enrollment, as it necessitates sharing personal information, including contact details and travel plans. This aspect of the program may leave some individuals feeling uneasy about the potential for data misuse or breaches.

Moreover, while STEP aims to assist in emergencies, its scope of support has limitations and may not extend to all types of emergency situations, leaving travelers in need of additional resources.

Safety Updates Explained

The Smart Traveler Enrollment Program (STEP) offers a critical service to travelers by providing safety updates, including real-time alerts on various situations like COVID-19 advisories and natural disasters.

However, while these updates offer substantial benefits in terms of preparedness and peace of mind, it is important to examine the limitations concerning the scope of information provided.

This discussion will explore both the advantages of receiving real-time alerts and the potential constraints travelers might face regarding the comprehensiveness of the safety information.

Real-Time Alerts Benefit

Frequently, travelers receive crucial real-time safety updates through the Smart Traveler Enrollment Program (STEP), enhancing their preparedness for various emergencies. This significant benefit of STEP ensures that individuals traveling abroad are not left uninformed about potential risks and safety concerns in their destination countries. By staying updated, travelers can make informed decisions, thereby improving their overall travel experience.

• Receive up-to-date travel warnings, alerts, and emergency notifications.
• Stay informed about COVID-19 updates relevant to your destination.
• Get notified about military drills that could impact travel plans.
• Access disaster tips to enhance safety during natural calamities.
• Benefit from notifications about security situations, allowing for timely adjustments to travel arrangements.

Limitations of Information Scope

Despite the comprehensive nature of safety updates provided through the Smart Traveler Enrollment Program (STEP), certain limitations exist regarding the scope of information these notifications encompass. While STEP alerts include crucial updates on travel warnings, alerts, and emergencies from the U.S. Department of State, including situations like COVID-19 outbreaks, military drills, and natural disasters, they might not cover all potential risks travelers could encounter.

The updates are designed to help travelers stay prepared and enhance their readiness for emergencies while abroad. However, the program’s focus is on major events and situations that have significant implications for large groups of travelers. Consequently, less immediate or localized incidents might not be featured in STEP notifications, which could leave some travelers unaware of all the potential risks during their travels.

STEP Registration Process

Transitioning to the STEP registration process, it is essential to consider both its ease of use and the specific information required from travelers.

The procedure is designed to be straightforward, typically taking less than a minute to complete, underscoring its accessibility for users. However, the necessity to input detailed personal, emergency, and trip-related information raises questions about privacy and the extent of data needed for enrollment.

Ease of Use

The Smart Traveler Enrollment Program (STEP) is renowned for its user-friendly registration process, which can be completed in under 10 minutes. This ease of use is a significant advantage for travelers who value efficiency and simplicity when preparing for international travel.

The following points highlight the straightforward nature of the STEP registration process:

• Completion time is less than 10 minutes, ensuring a quick and efficient sign-up.
• Users immediately receive a confirmation email after signing up, providing peace of mind.
• There is no cost to receive notifications, making it a financially accessible option.
• Re-enrollment for different countries is streamlined, also taking less than 10 minutes.
• The process is designed for ease, offering a free service that assists and informs travelers promptly.

Required Information

Moving from the ease of the registration process, it’s important to understand the specific information required for enrolling in the Smart Traveler Enrollment Program (STEP).

Primarily, the STEP registration necessitates the submission of personal details alongside emergency contact information. This ensures that travelers can be promptly assisted or contacted in case of emergencies.

Additionally, for the program to be effectively beneficial, each trip or residence abroad demands individual registration. This detail is crucial for receiving timely STEP notifications relevant to the specific location.

Moreover, registrants must select the nearest U.S. consulate to their stay during the sign-up, which remarkably takes less than five minutes. This requirement is pivotal for facilitating efficient communication and assistance from the nearest diplomatic mission.

Who Benefits Most

Certain groups of American citizens stand to gain significantly from enrolling in the Smart Traveler Enrollment Program (STEP), especially when their travel plans involve high-risk or unstable areas. The program is designed to enhance the safety and security of Americans abroad by providing vital information and assistance during emergencies.

While the benefits of STEP are extensive, they are particularly impactful for:

• American citizens traveling to high-risk or unstable areas : These travelers are at the forefront of benefiting from STEP due to the heightened risks they face, making the safety updates and consular assistance provided by the program invaluable.
• Individuals embarking on extended trips with limited Wi-Fi access : For these travelers, remaining connected to safety updates and consular services can be challenging, making STEP enrollment a crucial lifeline.
• Minorities traveling to potentially unsafe regions : The tailored safety updates and assistance STEP provides can be especially beneficial in navigating the challenges they may encounter.
• Participants attending major events or conferences : These individuals benefit from real-time security updates that can help them avoid areas of unrest or disruption.
• Travelers seeking quick access to U.S. consular help during emergencies : For anyone facing an emergency abroad, being enrolled in STEP means faster access to potentially life-saving assistance.

Bottom Line Considerations

While STEP offers numerous advantages for American travelers, it is crucial to weigh these against its potential drawbacks for a comprehensive understanding. The program’s provision of safety updates and consular assistance during emergencies is undeniably beneficial, offering travelers peace of mind and support in times of need. The simple and free registration process further enhances its appeal, making it accessible to all travelers seeking to stay informed and prepared during their journeys.

However, the limitations of STEP cannot be overlooked. Issues such as proving identity in foreign countries, the inconvenience of needing to re-enroll when traveling to different destinations, potential privacy concerns related to the collection of personal data, and the restricted assistance for non-US citizens are significant considerations. These drawbacks may deter some individuals from enrolling or fully relying on the program for all their travel safety needs.

In conclusion, the Smart Traveler Enrollment Program (STEP) presents a multifaceted approach to ensuring the safety and security of travelers. While it offers significant advantages such as real-time updates, emergency assistance, and improved access to consular services, potential enrollees must weigh these benefits against the drawbacks, including privacy concerns and limitations in assistance.

Ultimately, the decision to enroll in STEP should be informed by a careful consideration of both its merits and limitations, tailored to individual travel needs and circumstances.

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Update May 10, 2024

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Are you traveling or living outside the U.S.? STEP is a free service that sends you emails with updates from the local U.S. embassy or consulate. If there’s an emergency where you are, it helps us contact you with instructions on what to do.

Why join STEP?

• Get real time updates about health, weather, safety, and security in the country.
• Plan ahead using information from the local U.S. embassy.
• Help the embassy or consulate contact you if there’s an emergency like a natural disaster, civil unrest, or a family emergency.

What kind of messages does STEP send? Currently, STEP sends emails only. STEP can send you several types of information:

• Routine Messages : News and updates about the country you picked.
• Alerts : Messages about short-term security, terrorism, health, weather, or disaster situations that could impact your travels.
• Travel Advisories : We re-evaluate the situation in each country every 6-12 months. Advisories include a simple 1-4 rating system, details about specific risks in the country, and clear steps U.S. citizens should take to stay safe.

Join the Smart Traveler Enrollment Program (STEP)

After you set up your account, you can pick what types of messages you want to get.

Stay in touch during an emergency.  Signing up for STEP helps the U.S. embassy get in touch with you if there’s an emergency. And, if your family or friends in the U.S. can’t reach you with urgent news while you’re traveling, we can use the information in STEP to try and contact you.

Become a Smart Traveler Now!   STEP is an easy first step to being a smart traveler. You should also always research your destination , and consider additional ways to get safety and security information from the U.S. Department of State, like on social media.

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How the State Department’s Smart Traveler Enrollment Program could help you on your next trip abroad

Editor's Note

Though careful planning and common sense are two of the best ways to stay safe when traveling, security situations can rapidly change in foreign countries.

That's why the U.S. State Department's Bureau of Consular Affairs has created the Smart Traveler Enrollment Program to help keep you up-to-date on relevant security updates from the nearest U.S. consulate, wherever in the world you happen to be.

Here's how to sign up for STEP.

Who should register for STEP?

The primary purpose of STEP is to keep American citizens safe. Here are a few reasons to consider signing up:

• You're traveling to an area that's politically unstable or prone to violence.
• You're taking an extended trip (several weeks or months) where you have limited Wi-Fi access.
• You're traveling for a major event, summit or conference (like the World Cup) that might become the target of protests or attacks.
• You're a minority traveling to an area where you might be targeted as an outsider.
• You'd like an additional safety resource during your trip, no matter the destination.

Some group trips or programs may require participants to enroll. For instance, I had to enroll when I studied abroad in college.

In the event of a rapidly deteriorating situation, such as a coup or natural disaster, STEP can connect you with evacuation efforts or provide important safety information and help you take care of yourself.

How to register

To register, create an account and fill in your personal information and emergency contact details.

Once your account is set up, log in and register each specific trip or residence abroad. You'll repeat this process for each new trip to receive STEP alerts.

You'll then be prompted to enroll any upcoming trips to receive STEP notifications. Select the nearest U.S. consulate to where you'll be staying. Note that "destination" refers to the country (not a specific city, state or territory), and the available options will auto-fill as you type.

Next, fill in the dates of your trip, the reason you're traveling and how you can be reached while abroad. If there are any timely alerts specific to your destination, you'll also be alerted of that information at this point.

Bottom line

It may be helpful to think of STEP like travel insurance: If all goes well, you won't need to use it, and you might even forget you have it.

However, if things go wrong while you're traveling abroad, your local U.S. embassy is the quickest way to get help; the embassy's goal is to ensure all Americans in its jurisdiction are safe and accounted for. This is when STEP notifications can become incredibly important.

The entire sign-up process takes less than five minutes, and the trip registration process takes about 60 seconds.

For additional resources, be sure to follow the State Department on Twitter and bookmark its international travel page for the latest country alerts.

Related reading:

• The difference between CDC and State Department travel warnings
• Confused by State Department travel advisories? Here's what they mean
• If you need a passport quickly, this service may be for you
• Passport processing wait times decrease for the 1st time since February
• Prepare to wait: Current Global Entry processing times are up to 11 months

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How can the embassy or consulate assist me while i am abroad, how do i enroll, why should i create an account, i'm traveling with my family. does each person need to enroll separately, how do i enroll a large group of travelers, it's not working. how can i get technical assistance, can i enroll if i'm a u.s. legal permanent resident (green card holder), where do i enroll my trip to the usa, how can i learn more about the country (or countries) where i will be traveling, what is the difference between a travel advisory and an alert, where can i find all department of state travel advisories, i enrolled a trip, but did not create an account. now my plans have changed. how can i modify my information, if i don't enroll, but i need assistance while i am traveling, will the embassy still help me, i already subscribed to receive travel advisories by email. why do i *also* need to enroll my specific travel plans in step, i cannot see the privacy act information and i am receiving an error message stating that i have not read and agreed to the privacy act information. how can i fix this.

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Los Programas Generales de Inglés están diseñados para todos los estudiantes, desde nivle Básico o principiante hasta niveles avanzados.

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El programa de Pathway está diseñado para estudiantes que no cumplen con los requisitos de inglés para ingresar directamente a un College o Universidades Canadienses. Al completar el programa de Pathway,  el estudiante será elegible para aplicar a una de nuestras escuelas asociadas de trayectoria sin necesidad de documentación adicional de competencia en inglés.

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Los programas de inlgés Pre-Académico stán dirigidos a estudiantes interesados en fortalecer su dominio del inglés en general y en adquirir una mayor familiaridad con los aspectos del inglés académico. Es requisito contar con un nivel suficiente de inglés para ser admitido en los distintos niveles de este programa.

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Gracias a STEP pude avanzar en mi carrera profesional. Ellos me ayudaron a conseguir la mejor opción que se adaptara a mis necesidades porque yo iba a seguir trabajando en línea mientras estudiaba inglés presencialmente en Toronto. Cuando regresé a México me ayudaron a conseguir un programa económico en línea y adaptado a mi horario de oficina con otra escuela hasta completar el Pathway, y ahora estoy en proceso de aplicar para el College. 

Diana Salazar 

Me ayudarón a conseguir un programa de idioma de corta duración para poder terminar la maestría. Muchas gracias.

Mayte Cortez

Estudié un programa de inglés en línea para aplicar a la certificación IELTS y poder solicitar una beca para programas de maestria.  Todas las Universidades Internacionales piden tener certificación de dominio de idioma. 

Gabriela Barrera  

Hola , soy luis sepulveda.

Originario de Monterrey, México, donde estudié la Licenciatura bilingüe en Negocios Internacionales. Desde pequeño me llamaron mucho la atención los idiomas y aprender de diferentes culturas, y el haber estudiado esa carrera catapultó mi deseo de experimentar la vida en otro país. Llegué a Canadá en el invierno de 2012 y aunque la adaptación al principio no fue nada fácil, tuve la fortuna de conocer a gente maravillosa que me fue apoyando durante todo mi proceso migratorio, concluyendo con un Posgrado en Investigación y Análisis de Mercado y posteriormente obteniendo la Residencia Permanente y Ciudadanía Canadiense . Actualmente me desempeño como Director de STEP, la cual me ha permitido continuar con uno de mis propósitos, el cual es ayudar a más gente a cumplir su sueño de emigrar a Canadá y facilitar su proceso de adaptación en el país.

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We love Steppes Travel, they offer adventurous luxury travel. We find them attentive, efficient and top. notch!

Date of experience : April 12, 2024

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Hi Jane, thank you for your kind words. We're so glad to hear that you're pleased with the service we offer. We look forward to helping you create many more Beautiful Adventures in the future.

Fantastic Support on a Variety of Trips!

I have used Steppes a number of times over the years for visits to Africa (Botswana, Namibia, and then Tanzania) as well as Iceland. The experience each time was excellent. Last year, I used a different travel firm (recommended by a friend as having speciality with the area we were visiting) to help me with a trip to Italy and found myself hugely disappointed with their support. I have returned to Steppes and will use them so long as they work in the areas where I want to go! My most recent experience concluded just last week. My husband and I traveled to Singapore and Steppes was incredibly helpful with (1) Our Singapore arrangements (hotel opinions/reservations, trips to and from the airport, and a fantastic walking tour guide); and (2) Suggestion of an Indonesian island excursion to Bawah Reserve, which was OUTSTANDING. We had the perfect mix of a city experience followed by a luxurious beach/nature excursion. I cannot say enough good things about this trip. It really has revived my interest in international travel and reaffirmed my belief in Steppes as a great partner for that travel.

Date of experience : March 15, 2024

Thank you so much for taking the time to share your wonderful experience. We’re delighted to hear that your recent trip to Singapore exceeded your expectations and we’re thrilled to have been able to revive your interest in international travel. We look forward to helping you create many more unforgettable adventures in the future.

Excellent support with our South Africa trip

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Date of experience : January 19, 2024

Hi Colin, we're delighted to hear how Illona created you a special trip to South Africa. We hope to help you with your Beautiful Adventures again in the future.

Trustworthy agency

Rachael looked after us beyond belief. We had been scammed out of a very expensive holiday by another agency . Rachael on behalf of Steppes absolutely saved the day in actually a day!! 24 hours exactly !! She calmed my anxiety and gave me 3 options for an even better holiday resort... We were to fly out 3 days later and I was really in a panic. The resort she recommended was fabulous and Steppes contacted the director of the resort ( Anantara veli) who looked after us handsomely. The resort organised my sons wedding in less then a week. !! For a smooth , trustworthy travel agency with wonderful service and quality destinations I would highly advise a phone call to Steppes ( Uk) ..

Date of experience : January 15, 2024

Hi Mary, we're thrilled to hear how Rachael took care of you. We're delighted to have played a part in making your holiday and son's wedding unforgettable. Your recommendation is truly appreciated. Thank you for choosing Steppes and we hope to help you create your next Beautiful Adventure in the future.

Christmas in Tanzania …

Christmas in Tanzania & we had no idea which lodges to choose, but Steppes knew exactly what we’d like ( we’ve traveled with them several times before ) It had to amuse an active 15yr old chap & two oldies and Steppes fulfilled our brief amazingly. Two heavenly safaris in utterly different styles of lodges, one more old fashioned ( Selous) and the other super new & chic ( Rufigi) Wouldn’t travel with anyone else

Date of experience : December 30, 2022

Great First trip with Steppes

We travelled to India for the first time with Steppes. Charlie Lawton, an India expert, arranged the perfect holiday for us, she listened to what we wanted to do and see and tailor made the trip for us. We had a very good experience from the moment we were met off the plane and whisked through immigration and customs to our guide in Delhi. We had excellent accommodation at all the places we visited. Great guides and drivers. We were never hassled on the streets. We saw and experienced a good window on both urban and country life Our only problem was that we had greater expectations for the game drives we went on but we still had a wonderful experience, and no tummy problems. Charlie answered all our rather niggly doubts and gave us very good advice. We would not hesitate to recommend Steppes to tailor making the perfect holiday for you.

Date of experience : November 20, 2023

Thank you for taking the time to share your experience with us. We're so pleased to hear that Charlie created the perfect holiday for you and that you wouldn't hesitate to recommend us. We hope to help you create your next Beautiful Adventure soon.

Excellent service and knowledgeable travel advice

This summer we had the most perfect holiday thanks to Steppes Travel. It had been a dream of many years to take the family on Safari but I had no idea where to start. From my first phone call, Illona and her team understood exactly what would work for us and put together a brilliantly planned itinerary within budget. Every aspect of the holiday was perfect and the company Steppes work with in Tanzania were equally professional, knowledgeable and excellent to be on Safari with. Thank you Steppes, you made a dream come true.

Date of experience : August 19, 2023

Hi Marishelle, thank you for taking the time to share your positive experience with us. We're so pleased to hear that Illona helped you to create your dream safari. We look forward to helping you design your next Beautiful Adventure in the future.

A truly memorable trip from start to finish

Charlotte at Steppes put together a wonderful 10 day trip to India for us. She had thought of everything and provided us with excellent pre-departure advice - took on board that my husband was slightly nervous of picking up a tummy bug and came up with a bespoke adventure. All the hotels were top class, dinners were delicious and all the guides and our driver spoke excellent English and ensured that we had an unforgettable experience. Nothing prepares you for the beauty of the Taj at sunset and sunrise.

Date of experience : November 01, 2023

Hi Linda, thank you so much for taking the time to share your positive experience with us. We're incredibly happy to hear that Charlotte created a wonderful India trip for you. We hope to speak with you again soon.

Highly professional travel advisors providing tailored advice

I really cannot say enough good about Steppes. Their travel experts are highly knowledgable and able to talk about their destinations and recommendations through having visited and experienced the location/property. They work hard to understand what their clients are looking for and aim to tailor the vacation to meet those goals. They are full of interesting ideas for vacations.I have now used them on five occasions visiting different parts of the world. I have been extremely happy with each of these vacations. They always take to time after getting back to discuss the experience and to understand what worked and whether there were areas that could have been improved. I will continue to use them in the future.

Date of experience : November 09, 2023

Hi Phil, thank you for taking the time to share your positive experience. It's incredible to hear that you've been happy with each of your holidays with us. We look forward to helping you realise your future travel plans.

Every time I book a 'Big Trip' I always use Steppes

Every time I book a 'Big Trip' I always go back to Steppes. Their service, knowledge and care is always exemplary and something I've rarely found elsewhere. My plans are always slightly mad so their advice on what's sensible and possible has always been valued (especially in hindsight!) and their ability to save the day on the odd occasion things have gone wrong is another reason to use them. Brilliant across the board - This last trip to Svalbard on the Polar Pioneer was one of the greatest things I've ever done.

Date of experience : June 25, 2023

Excellent holiday to Dubai

Steppes helped us plan and prepare the most amazing trip to Dubai. Their customer service was excellent. They listened to our requirements, factored in our budget and took care of all the extra details to ensure it went so smoothly. The hotel selected was perfect our group and we had a fabulous holiday - thanks Steppes.

Date of experience : January 22, 2023

First class recommendations and service throughout

Friends recommended Steppes to us and they couldn’t have been more helpful arranging our family holiday to Australia. We were visiting family in Sydney and Clare recommended exploring the south of the country which wasn’t our original plan. We are so pleased she persuaded us. Kangaroo island was incredible and camping out under the stars in the flinders ranges a definite highlight for us all. It was a magical holiday and we will definitely seek the help of Steppes when planning our next adventure.

Date of experience : June 30, 2023

Unforgettable trip to Costa Rica

John and the team at Steppes went out of their way to curate an unforgettable trip to Costa Rica for our family. From the rainforest to seeing the turtles in Tortuguero, every detail was expertly planned. I look forward to travelling again with you soon.

Date of experience : March 18, 2023

Steppes Travel provided a unique and memorable holiday

Steppes Travel provided a unique and totally amazing holiday experience for us, their attention to detail was excellent & everything ran smoothly and efficiently. The hotels and trips were outstanding. They listened to what holiday experience we wanted and they most certainly delivered we didn't waste a minute on the holiday it was packed full of fun & wonderful photo opportunities. They made our dreams come true.

Date of experience : May 15, 2023

Great Service & Communication

We had alot of questions and tasks to take care of before our travels. Illona and her team were always there to answer in a most timely manner. We have a wonderful trip. One small problem was completely taken care of with the utmost urgency. Highly recommend Steppes.

Date of experience : June 21, 2023

The best travel company we have ever used

We have used Steppes Travel on a number of occasions and once again they have come up trumps with a great itinerary for our trip to Chile, Easter Island and New Zealand. Their staff are all very friendly, helpful and very knowledgeable about their destinations. Their attention to detail is excellent ensuring that your trip is tailor made to your own requirements. I have no hesitation in recommending them, you wont regret it!

Date of experience : August 23, 2023

Good quality service with excellent itineraries.

Steppes travel provide good quality service and are excellent at listening and tailoring itineraries to the client’s needs. Would thoroughly recommend them.

Date of experience : February 22, 2024

Thank you for taking the time to share your experience. We're so glad to hear we've provided a high quality service for you and that you'd recommend us.

We haven’t been yet

We haven’t been yet! However to date we could not have had a better experience with planning our holiday and all our many holidays through Steppes have been organised brilliantly with great attention to detail !

Date of experience : August 31, 2023

The travel agent helped us identify…

The travel agent helped us identify where to travel at the time we had vacation and arranged in-country accommodations, guides and transfers. The level of service is incredible and made for one of the best vacations we've had

Date of experience : November 24, 2022

How Steppes Travel treated a loyal customer

I booked the Brazil - Jaguar and Maned Wolf Conservation group tour on 25th September 2019. I was not kept fully informed of new dates and cancellations by other clients during Pandemic postponements. On 16th June 2022 I paid the balance to travel on 6th September 2022. On the 27th July an agent phoned and said there was no one to share. My single room request was missed, so I must pay £1250 by 10th August, I was not offered an alternative. An invoice was emailed and I replied, ‘I am not best pleased’ and cancelled an unrequested tour, then received an invoice for £1200. Meanwhile I researched and emailed asking for my money back with a link to ABTA. She phoned immediately and repeatedly refused my requests for a refund. I confirmed my request via email and stated Steppes must not phone as I felt intimidated by the call. The following day I received an invoice with the charge removed, I replied asking for a full refund. This was followed by another unpleasant call. A manger emailed repeatedly saying I was not entitled to a refund as they were not charging me for anything but I could cancel and lose my money. Steppes continued to call, then I received numerous calls in just over an hour from an unknown mobile. After blocking that number, a director emailed and said he had been phoning re my booking made in MAY 2021, my booking was made 20 months earlier. Apparently, I am not entitled to a full refund as under the Package Travel and Linked Travel Arrangements Regulations 2018, they are not allowed to impose the charge for a single supplement as it is not a significant change and the charge was a mistake. I was advised that it was a significant change and as it was more than 10% of the cost I was entitled to a full refund. To safeguard most of my money, I accepted a refund minus £725 for their expenses. I have lost money on car parking, insurance etc. If in doubt check the Package Travel and Linked Travel Arrangements Regulations 2018 and Steppes Terms and Conditions, then book with their competitors.

Date of experience : August 14, 2022

Stepwest Testimonials

Albert , spain.

Working Holiday, Ski Resort - 23/24 Season

Amazing, that would be the one word that I would use to sum up my experience in Canada. I’m grateful for the help and support that Stepwest has given me throughout the process as my experience was perfect!

Ida , Sweden

Thanks Stepwest! It’s been such a cool experience to be able to live in this beautiful place where the mountains become your home. I’ve met so many people here who also just went through the same process as me!

Thanks Stepwest! It’s been such a cool experience to be able to live in this beautiful place where the mountains become your home. I’ve met so many people here who also just went through the same process as me, so it’s very nice to get along with others and soon enough they have become my family here.

Thanks to Stepwest I secured an amazing opportunity to work as in a role that I have always wanted to experience and then got promoted as a head bartender which was something that I have never done before. Thanks Stepwest for making my dream to live, work and travel in Canada come true!

Louis , United Kingdom

I found Stepwest after mustering up my courage to come to Canada, and I’m so glad I contacted them to help make this chapter of my life come true! They landed me at a great job in Banff and I honestly only have good things to say about them!

I found Stepwest after considering a move to Canada, and I’m so glad I contacted them to help make this chapter of my life come true! They landed me at a really good job, in a nice destination (Banff) and I honestly only have good things to say of Stepwest.

The whole process to make the move to Canada seemed overwhelming initially, but I was so glad to have the support of Stepwest with all the preparation, to do the right things, go to right places and living this new life here – I’m always grateful for it every day I wake up.

Sara S , Spain

Stepwest was a really complete service! This process helped me meet some of my now closest friends and they really helped me find the perfect resort job. If I were to do it all again, I would definitely go with Stepwest!

Stepwest was a really complete service! This process helped me meet some of my now closest friends and they really helped make sure I was fully prepared for my interviews to help me find the perfect resort job. If I were to do it all again, I would definitely go with Stepwest.

Natalie , Germany

I found Stepwest really helpful. I felt prepared for every step: visa, interview, preparing for departure and in Canada. I could always ask questions whenever I needed it and I felt supported all the way.

Alejandro , Spain

Moving to Canada with the help of Stepwest was probably the best decision I could have made! I felt relieved to have support with all the visa application process, the preparation and interview support to secure a job in Whistler prior to my arrival!

Moving to Canada with the help of Stepwest was probably the best decision I could have made! I felt relieved to have support with all the visa application process as well as the preparation and interview support to secure a job in Whistler prior to my arrival.

Now after a few months living in Whistler, I even got the opportunity to take a bigger role at the resort I work at. This experience has been such a valuable learning experience for me that I know will take me to more places in my future.

I could not recommend enough for anyone who’s looking for an adventure, challenge and want to grow in their personal and professional life, to come to do this working holiday in Canada with Stepwest.

Your home will always be there for you to come back to, but the adventure in Canada is a once in a lifetime experience that you will never regret!

Sara K , United Kingdom

Thanks to Stepwest, I felt incredibly supported throughout my journey. From the moment my plane touched down, receiving a thoughtful Instagram message from them reassured me that I wasn't alone.

Thanks to Stepwest, I felt incredibly supported throughout my journey. From the moment my plane touched down, receiving a thoughtful Instagram message from them reassured me that I wasn't alone. Arriving in November, I found it easy to make new connections and become part of a close-knit community. Living in Whistler is a dream with its breathtaking mountains, offering endless opportunities for skiing adventures. I've discovered hidden gems and insider tips by simply being open to chatting with others. Stepwest truly helped me embrace every aspect of my Whistler experience.

Ines , Portugal

A huge thank you to Stepwest for making my dream of living in this beautiful place a reality. What was once a distant dream is now my home sweet home. From the moment I landed in Banff until now, over a year later, I've never felt alone.

A huge thank you to Stepwest for making my dream of living in this beautiful place a reality. What was once a distant dream is now my home sweet home.

Sure, the thought of living away from home for the first time was intimidating, but little did I know I'd find a new family here. From the moment I landed in Banff until now, over a year later, I've never felt alone. Life in Canada, especially in Banff, wouldn't be the same without these strangers turned second family.

Overall, my time in Canada has been incredibly enlightening. I've gained new perspectives, learned more about myself than I ever could've imagined, and grown tremendously as an individual. It's been an unforgettable journey, and I'm grateful to Stepwest for helping me embark on this adventure.

Veronika , Germany

I really needed Stepwest! Their preparations made me feel confident and helped me land an awesome job! With the visa process, I would have quit halfway without Stepwest’s guidance! Stepwest made sure I never felt alone during the whole process!

I really needed Stepwest! Their preparations made me feel confident and well-prepared and I landed an awesome job! With the visa process, I would have quit halfway without Stepwest’s guidance! Stepwest made sure I never felt alone during the whole process.

Ferran , Spain

Moving to a new country may seem daunting at first, but don't let fear hold you back! Take it one step at a time, and you'll find your way. Choosing Stepwest made the whole process a breeze. You won't have to constantly worry about what to do next!

Moving to a new country may seem daunting at first, but don't let fear hold you back! Take it one step at a time, and you'll find your way. Choosing Stepwest made the whole process a breeze. You won't have to constantly worry about what to do next because they've got your back, guiding you towards success!

Working and living at Fairmont Banff has been amazing. The job offers stable hours, and the staff housing is comfortable. I've settled into a great routine—four days on the job, three days hitting the slopes! Life here is different from Spain and the town is incredibly charming, and I feel right at home.

Through this experience, I've not only improved my English but also learned the responsibilities of living alone. Now, I'm even considering extending my time here for another year. It's been an incredible journey of growth and discovery!

Maybritt , Germany

Looking back, I wouldn't have done it all by myself - Stepwest was 10/10 amazing and I would recommend it to anyone! For anyone starting this process - follow the feeling in your stomach and you will end up where you are supposed to be!

Erik , Sweden

I would definitely use Stepwest's services again! It made the work permit application and job-securing process a lot smoother. Moving to a new country can be a difficult process to navigate but Stepwest really took all of this stress away.

Cinta , Spain

I had an amazing experience living in Whistler! Lots of skiing, partying, … I would not change a thing during my experience here. Stepwest helped me with every step to get to Canada, and they still do nowadays. I would 100% recommend them!

I had an amazing experience living in Whistler! Lots of skiing, partying, … I would not change a thing during my experience here. Stepwest helped me with every step to get to Canada, and they still do nowadays. I would 100% recommend them! This experience working in Canada has helped me grow professionally and personally, I also got the chance to travel to so many places while I was in Canada, a great experience overall!

Karolina , Czechia

Working Holiday, Summer Resort

After graduating, I wanted to take a gap year. Stepwest helped me secure a position at a great hotel in Banff where I enjoyed an incredible summer in the mountains!

Over the course of the summer, I took advantage of living in the heart of the Canadian Rockies. I bought a second-hand car to explore Western Canada’s most famous places, I would go hiking around Banff National Park with friends, saw Lake Louise... there were plenty of outdoor adventure activities to keep me busy all summer long!

In the fall I then took a road trip across the Rockies to experience Whistler in the winter. While in Whistler, I even worked at a Christmas shop where they sold decorations, lights and Christmas trees! It was a truly quintessential way to experience Canada in the holiday season.

Ramiro , Argentina

Study and Work, Hospitality

Stepwest helped me apply for my visa, and even with all the COVID regulations changing all the time, I made it to Canada! I am so happy I did this, I got education and experience for my career, and met so many good friends on the way!

I had no idea I would study and work in Canada, but the combination has been perfect for what I wanted to achieve. I have been able to improve my communication skills in English and work at all times, which meant not using all my savings.

I was apprehensive about moving to Canada during the pandemic. But travelling to Canada to study and work has opened so many international opportunities for me.

Stepwest helped me apply for my visa, and even with all the COVID regulations changing all the time, I made it to Canada! I am so happy I did this, I got education and experience for my career, and met so many good friends on the way! I even spent my first white Christmas in Vancouver, where it barely snows! I guess I was very lucky!

Mariel , Mexico

I did my own research on how to get a study and work visa... I was getting a bit overwhelmed with the information... I looked up Stepwest online and saw all the amazing reviews they had from previous clients, and that's where all began!

Three years ago, when I was studying for my Bachelor’s Degree in Tourism Management at Universidad Estatal De Sonora (UES) in Mexico, I got a scholarship from the Mexican Government to go to Canada to study English at the University of Calgary. I immediately fell in love with the country and decided that I would love to come back to Canada in the future, not only to study but to also gain professional work experience.

I did my own research on how to get a study and work visa, work permit, study permit... I was getting a bit overwhelmed with the information. I didn't know which one to get, what it was and how much money I would need if I wanted to have work experience in Canada. Frustrated, I decided to open the Canadian Government website and saw that Stepwest was one of the Recognized Organizations by the Government of Canada. I looked up Stepwest online and saw all the amazing reviews they had from previous clients, and that's where all began! So happy I found them!

Ximena , Costa Rica

Internship, Gastronomy

It's been an amazing trip living the Canadian adventure dream! I graduated from a culinary school in Costa Rica and wanted to get international work experience. Canada was my dream choice and here I am!

It's been an amazing trip living the Canadian adventure dream! I graduated from a culinary school in Costa Rica and wanted to get international work experience. Canada was my dream choice and here I am.

I am from Costa Rica so working at hotel in the middle of the Canadian Rockies has been like living in a snow dream. A normal winter day will be a causal -40C in Canada! I would not change this experience for anything in the world, I am so happy I took the decision to work in Canada.

Elena , Spain

Working Holiday, Ski Resort

Paradise doesn’t have to be tropical. I got the chance to do ski & snowboard guide training and it's something I will never forget. No question why Canada is called the Great White North!

Paradise doesn’t have to be tropical. I got the chance to do ski & snowboard guide training and it's something I will never forget. Exploring Whistler’s backcountry skiing is a must for any keen skier! No question why Canada is called the Great White North!

Gabriel , Costa Rica

Internship, Hospitality

I am a recent Gastronomy and Culinary Arts graduate. I knew that as a culinary professional, I needed to continue travelling to improve my skills. Stepwest helped me land a paid position as a pastry chef in Banff.

I got the opportunity to complete a hospitality internship in Canada and did not think about it twice! I started my process with Stepwest and in less than six months, I started working in Canada. I have worked with international chefs and this has helped me improve my cooking skills - you learn so much from other professionals!

I have lived life to the fullest here and have enjoyed every second of my adventure in Canada! Thank you for absolutely everything Banff and Canada, I owe you a lifetime of gratitude!

Luisa , Colombia

The placement coordinators at Stepwest helped me with interview preparation beforehand, to ensure that I would be ready. The interview went great and I landed this amazing job almost upon arrival to Canada!

Hi everyone, my name is Luisa! I’m 24 years old and I am from Bogotá, Colombia. I studied Gastronomy & Culinary Arts in Colombia for three years and right after spent two years living in the United States. After that, I decided that it was time to chase my dreams in Canada!

When I first got to Vancouver, I was looking for a job and Stepwest helped me get set up with an interview and get ready for my first job interview! The placement coordinators at Stepwest helped me with interview preparation beforehand, to ensure that I would be ready. The interview went great and I landed this amazing job almost upon arrival to Canada!

I’ve been working at an award-winning restaurant in Vancouver (one of BC’s best seafood restaurants) for almost four months now. The executive chef even made time to talk to me about my expectations and experience, and after just one month of working with the executive chef, he even gave me opportunity to work in pastry!

Giuliana , Argentina

The whole experience of moving to Canada was one big adventure that I was very ready for. I have always wanted to move abroad, and I knew it would be complicated to start with, but now I have made Vancouver my home.

Samira , France

Internship, Digital Marketing

I study Business at ISC Paris and needed to do an internship abroad to graduate. I wanted an experience outside of Europe that would give me a completely new world view and would improve my resume greatly - which I did!

I chose Canada, specifically Vancouver, because my goal was to only speak English during my journey. Canada has very friendly people and is open-minded, so it was the perfect opportunity.

I was lucky enough to be in Vancouver throughout the whole summer and did a lot of hikes, outdoor activities and beach time, as well as enjoying the city patios! I got to enjoy an amazing summer in Canada with new friends and I was immersed in English 24/7!

Enjoy this experience, you might not know it yet but it will be the best experience of your life. You will meet new people and discover something new every day. It’s very rewarding!

Charlotte , Germany

Study and Work, Business

If you want to have international experience, DO IT! Canada is such a great country and Vancouver is such a cool city... I’m really happy that my agency in Germany connected me with Stepwest.

I am from Munich and am currently completing my Bachelor of Arts in Media and Communications. I wanted to gain international experience and learn about media in other countries, while getting an international education.

I thought about doing an internship in an English-speaking country. England and Ireland are too close to Germany (and too rainy), Australia was too far away, and I’ve already been in New York for my semester abroad, so I chose Canada. Thanks to Stepwest, I meet two great guys from Costa Rica and we ended up going to a concert in Whistler together. It was a pretty good start to life in a new city!

If you want to have international experience, DO IT! Canada is such a great country and Vancouver is such a cool city. You can so much: hiking, skiing, snowboarding, beach, party... I’m really happy that my agency in Germany connected me with Stepwest. I got all my visa and paperwork done so fast because they helped me a lot.

Oskar , Sweden

I would totally recommend this experience. I got a year off and I wanted to spend it learning English and doing some skiing, which is what I get to do every single day at Sunshine Village Mountain Resort in Banff, Alberta.

Getting used to life in the Rockies took me about 20 minutes... the best part is that I can go skiing whenever I want, I have a lot of friends and there are people that come from different countries, so it feels like home already!

Martin , Slovakia

Stepwest was so helpful when it came to all things connected to my studies and they also helped me find my placement during the work experience part of the program. I am really happy I went for the study and work program!

I am a Media and Marketing Communication graduate from Paneuropean University in Bratislava, Slovakia. Canada has always been a dream country for me, I had my first taste of it ten years ago when visiting my family in Ontario - and knew instantly I wanted to return on day!

I knew that Vancouver and BC have some of the most amazing nature so my choice and direction were clear. Stepwest was so helpful when it came to all things connected to my studies and they also helped me find my placement during the work experience part of the program.

I am really happy I went for the study and work program because it gave me a fantastic experience in Canada! I met so many new friends and I got to know cultures I did not know before. This experience has been a great step before applying for the Working Holiday visa for next year - which I am thinking about now!

Claire , France

Internship, Marketing

I wanted to do a full-time marketing internship abroad, and my internship in Canada has ticked all the boxes! I know that this internship in Canada will get me ready for employers back in Europe.

Do you want to work in digital marketing? It is EXTREMELY important to have real work experience! This is why I wanted to do a full-time marketing internship abroad, and my internship in Canada has been a great personal and professional experience.

You learn a lot in University, but when you go to the real job market, it’s up to you to put what you’ve learned into practice. I know that this internship in Canada will get me ready for employers back in Europe that want results and also want to hire a marketing professional who can get the job done. I am certain that as a student about to graduate you need to put the extra effort in by getting an internship and gaining as much experience and knowledge as you can! It’s a very competitive market and I want to make a difference!

Maider , Spain

I found out about Stepwest's Study and Work program, where I could work while studying in Canada for a more affordable price. I also saw their client reviews online, so I found my plan for Canada!

Hello everyone! I'm Maider and I am from the Basque Country in the North of Spain. After finishing my BBA, I wasn’t sure what I wanted to do next, but one thing I knew for sure was that I wanted to have work experience abroad, which is why I ended up doing my work experience program in Vancouver with Stepwest.

I had originally started looking for University programs and Master’s Degrees in Canada, but the prices for international students were way higher than what I had in my budget. I was determined to have my work experience in Canada, which is how I found out about Stepwest's study and work program. I could work while studying in Canada for a more affordable price. I also saw their client reviews online, so I found my plan for Canada!

Julius , Germany

I love winter sports so spending my working holiday in Whistler has been such a good decision. I am also working for a very good hotel here, so I get to make money to then enjoy my time in Canada. 100% recommend!

It's been one of the best experiences I have had! I am in Whistler, so I have had the best winter ever. When I'm not working, I get to spend my days off snowboarding, which has been the best.

I wanted to have work experience abroad, outside of Europe, right after I completed my university entry exam (Abitur) back home in Germany. I love winter sports so spending my working holiday in Whistler has been such a good decision. I am also working for a very good hotel here, so I get to make money to then enjoy my time in Canada. 100% recommend!

Valeria , Costa Rica

Working Holiday, Vancouver

I would 100% recommend Stepwest. I arrived in Canada and after a week I was already working in the position that I stayed in until the very end of my working holiday.

Canada has always been on my list of places to visit. When I realized that as a Costa Rican I could apply for a Canada Working Holiday visa, I was sure I wanted to make the step! I chose Vancouver mainly because of its mild weather. I had no idea how amazing the city is. Today I would not change it!

Of course, my working holiday in Canada took me out of my comfort zone. I didn’t know I would be able to do so many things starting from zero. Working hard in Canada gives you the best results and the experience enabled me to gain an international curriculum that will help me in the future.

I would 100% recommend Stepwest. I arrived in Canada and after a week I was already working in the position that I stayed in until the very end of my working holiday. I have nothing but good things to say about how Stepwest treated me. They were really organized and always made sure I was doing everything right! Totally worth it to count on Stepwest!

Chloe , France

This internship experience in Canada has taught me a lot about the workings of a marketing agency and all the jobs related to it. I have realized how inspired I am by marketing and how it is the right career path for me to pursue.

My highlight was a Twitter campaign supporting Kristi Gordon, the weather channel tv presenter for Global News. We created a hashtag #KushionsForKristi to support the tv host when the public criticized her pregnancy on TV. Being on one of the main Canadian tv channels was something that I could never imagine during my internship program!

I am currently on the last week of my internship in Vancouver. I honestly can’t believe these five months went by so quickly! I feel really prepared to apply for jobs in the public relations field, and I am confident that I will transfer my experience to my future profession.

Natalia , Spain

Study and Work, Finance

Not only did I get the job but after I could apply for a Young Professional work permit. Fast forward, I am still living in Canada and have adopted my dog Forty from northern BC!

Improving my English skills through work experience has been my goal since day one. I graduated with a BBA in Spain, and completed an MBA there as well, but I was looking for a professional challenge, which I found in Vancouver!

My ultimate goal for my time in Canada was to get a job in my professional specialization of finance. I was determined to get this type of work for the co-op (full-time work) portion of my program. Starting a new job is always hard at first but with discipline and perseverance, I began applying to new positions. I did this while working a part-time job in retail during my studies at the college in Vancouver. I knew it could be difficult to find a job as English is not my first language, but I continued studying and working hard to achieve my goal and... I did it! Not only did I get the job but after I could apply for a Young Professional work permit. Fast forward, I am still leaving in Canada and have adopted my dog Forty from northern BC!

Amelie , Germany

I've enjoyed my time at the hotel in Banff very much and I have settled in super fast. Everyone is very nice and I get to explore the area a lot. I can’t believe I’ve been here for two months already. Time really flies by!

Let’s Travel Together

“Really helpful and amazing staff, they ensured a smooth move from UK to Canada. I had the security of job with staff accommodation months prior to departure. Highly recommended, worth every penny!”

“10 stars if possible! The best of the best honestly! I understand Stepwest have some good reviews. They really went the extra mile for me and I will recommend them as long as they are in business!!”

“If you are planning on having a Canadian experience with no hustles, then I can assure you that this is the best investment you will ever make. I would definitely pay again with eyes closed! ”

“My adventure with Stepwest was just perfect! If you want a good experience in Canada you should go with them. They were very helpful in getting me to Whistler. I am very happy and I really thank them!”

“Potentially the nicest people on the planet! I was never left to worry during any step of my progress... You feel like they really genuinely care about you going on your adventures :)”

“If it wasn't for Stepwest I wouldn't be in Canada right now, they helped me with everything from getting my visa application started to getting a job here in Canada...”

“Fantastic experience with Stepwest ... they were extremely friendly, quick to respond and offered very helpful advice throughout the whole process. Thank you!!”

“My experience with Stepwest was amazing... I would recommend Stepwest to anyone that wants to have a great experience in Canada.”

“One of the best decisions of my life. They have made everything easy and clear. I am very grateful to the entire team for their attention and dedication. I would absolutely recommend them!”

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New indigenous travel route in Panama. This is what world famous travel guide wrote about Panama’s indigenous people:    https://www.lonelyplanet.com/articles/panama-indigenous-tourism-circuit  Read more...

Boca Chica is a beautiful area in the district of San Lorenzo, which is located in the province of Chiriquí, Panama. The town has about 450 in habitants. The town of Boca Chica is the starting point to many islands in the incredible Gulf of Chiriquí. Read more...

Planting a tree helps conserve nature and reduce global warming; For this reason, the Step by Step Travel team is working to contribute to the conservation of the planet, and planting trees is a sign of love and respect for the environment. Read more...

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