disney go cruise login

Sorry, Disney+ is not available in your region.

• Close 

How do I find my receipt/onboard account information after a cruise? It’s been 2 weeks and I haven’t received a summary. ”

• Useful 16 Useful Please Log In to mark this question useful.
• Save Answer Please Log In to view your saved answers.
•  Pinterest
•  Facebook
•  Email

Meet the Panelist: Sherry, South Carolina

Related video.

Related Links

Visit Disney Cruise Line to view exciting itineraries and onboard amenities.

• Disney Cruise Line Navigator App
• Disney Dream

Thank a Panelist

Share a message of thanks with the knowledgeable panelist who provided a personalized answer to your disney vacation question..

256 Characters Remaining

Please do not include personal information such as full names and reservation numbers in your message.

• Whom do you want to thank?
• Close Submit

Thanks for submitting your comment!

Didn't find what you were looking for click the ask a question button to open the ask a question dialogue box. if you are not logged in a dialogue box will appear to signin in order to ask a question., to submit your question, please log in now if you have not already done so., ask plandisney, discover the magic of a disney parks family vacation from one of our knowledgeable online panelists..

Please do not include personal information such as full names and reservation numbers in your question.

• Relevant Tags Please select at least one tag related to your question from the choices below.

The menu below has been automatically set to the panelist you were reviewing, however, you can ask anyone on our panel.

• Close Ask a Question Opens the Ask a Question dialog box.

Thanks for submitting your question!

You'll receive an email if your question is answered., please note.

Email communication is the only way we can notify you when your question has been answered. If you choose to opt-out of receiving emails, you will need to return to the site to check if your question has been answered.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer .

Or you can continue browsing without updating.

• Disney Cruise: Start Here 1️⃣
• 101 Disney Cruise Tips 💡
• What to Expect on Your First Disney Cruise 🚢
• Disney Cruise Packing List
• Castaway Cay Tips
• What’s Included Disney Cruise?
• Fish Extenders
• Disneyland Paris
• Disney Good Neighbor Hotels
• Animal Kingdom Lodge Tips
• Animal Kingdom Lodge Rooms
• Animal Kingdom Lodge Restaurants
• Aulani Tips
• All About the Aulani Spa
• Aulani Daily Iwa
• BoardWalk Inn Tips
• BoardWalk Inn Rooms
• BoardWalk Inn Dining
• 50 Magical Disney Coronado Springs Tips
• Disney Coronado Springs Dining: 2022 Guide
• Disney Coronado Springs Rooms: Full Guide & Reviews
• Polynesian Village Resort Tips
• All About Spirit of Aloha Luau
• Best Dining at Polynesian Village Resort
• 50 Magical Pop Century Resort Tips, Secrets & Hacks
• Disney Pop Century Dining: 2022 Guide
• Disney’s Pop Century Rooms: 2021 Guide
• Port Orleans Riverside Tips
• Port Orleans Riverside Rooms
• Port Orleans Riverside Dining
• Saratoga Springs Tips
• Saratoga Springs Rooms
• Saratoga Springs Dining
• Star Wars Hotel News
• Rent DVC Points
• 101 Disney Gift Ideas 🎁
• Latest Disney Deals 🔥
• Disney Black Friday Deals
• Disney World Tickets
• Disneyland Tickets
• Why Use a Disney Vacation Travel Agent
• Mickey Mouse Shirts
• Star Wars Shirts
• Moana Shirts
• Beauty and the Beast Shirts
• How to Get Two Free Audiobooks for Your Disney Vacation
• Disney Shirts
• 101 Disney Freebies
• Mickey Mouse Nails
• Minnie Mouse Nails
• Star Wars Tattoos
• Harry Potter Tattoos
• Disney Recipes
• Get Disney+ Free
• Disney Plus Gift Card
• Disney+ Bundle
• Best Movies on Disney+
• Best Shows on Disney+
• Disney+ Marvel
• Mickey Mouse Coloring Pages
• Minnie Mouse Coloring Pages
• Toy Story Coloring Pages
• Star Wars Coloring Pages
• Frozen Coloring Page
• Moana Coloring Pages
• Little Mermaid Coloring Pages
• Tangled Coloring Pages
• Avengers Coloring Pages
• Captain America Coloring Pages
• Spiderman Coloring Pages
• Coco Coloring Pages
• Frozen Font
• Star Wars Font
• Free Disney Character Pennant Banner
• Free Disney Vacation Scavenger Hunt
• What’s in the Cricut Mystery Box?
• The Cricut Maker…Everything You NEED to Know
• The Cricut EasyPress Mini – Everything You Need to Know
• 101 Disney Cricut Ideas
• Star Wars Cricut Ideas
• How to Make a Disney Shirt
• How to Make Disney Luggage Tags with Cricut
• How to Make a Disney Card
• How to Make a Disney Water Bottle
• How to Make Mickey Mouse Earrings
• How to Make a Mickey Mouse Inspired Wreath
• Best of 2022
• Travel Credit Cards
• Hotel Credit Cards
• Airline Credit Cards
• Cash Back Credit Cards

11 Things to Do at Your Disney Cruise Online Check-in

Disclosure: This Disney Cruise online checkin page contains affiliate links. Read  full Disclosure Policy .

You can book activities and reservations for your Disney Cruise online 75 days prior to sail date (if you’re a first time guest) and you can do the official online “check-in” 30 days before your cruise.

These online check-ins for a Disney Cruise are very important steps in making your cruise as magical as it possibly can be. Get this right and you’ll be off to a great start for your cruise !

For simplicity sake, I will refer to this entire process as  online check-in.

I’ve also made an infographic checklist, located at the end of this article.

>> CLICK HERE TO VIEW THE INFOGRAPHIC CHECKLIST BELOW <<

Here are the 11 most important things to do at the time of your Disney Cruise online check-in . Follow these steps to make your check-in smooth and easy.

THE PREP WORK

1. gather this information one day before check-in.

Take some time the day before your Disney Cruise online check-in to gather the following information.

You’re going to need to have it to complete your Disney Cruise online check-in. So it’ll be helpful to have it at-hand.

• Disney Cruise website login and password
• Passports for all cruisers
• Your flights
• Your hotels or Airbnb you will be staying at before and after your cruise
• Credit card to add for incidentals and gratuities 
• File folder or accordion folder (like this ) to store all your important cruise documents

2. Be at Your Computer 5-10 Minutes Before Midnight (EST)

Mark your calendar and make sure you are near a computer at midnight (EST) on your online check-in date.  

Note: Remember this is midnight Eastern Standard Time, so if you are in California that is 9:00pm PST the night before your check-in date.  (e.g. Check-in date is July 3rd at midnight EST would be July 2nd 9pm PST)

3. Login to Disney Cruise Site BEFORE Midnight

Go to the Disney Cruise website and login to your account BEFORE  your cruise online check-in opens at midnight (EST). When midnight strikes, do the following:

• Hover over “My Disney Cruise” tab on the right side of the page
• Then click on “My Online Check-in”
• Now just follow the steps. If you don’t have all your travel information (passports, flights or hotels) at the time of check-in, that’s okay too. You can add it at a later date.   

THE ESSENTIALS

4. select the earliest possible port arrival time.

You can choose your Port Arrival Time. This is the time you should arrive at the terminal port. You’ll go through security, drop off your luggage, and physically check-in for your cruise.

This is the number one thing you can do to ensure you’ll get on the ship as early as possible. Why do you want to be on the ship earlier? To beat the crowds! You and the kids will have the water slides and pools to yourself for awhile. You can get to Guest Services before anyone else. You’ll enjoy exploring the ship with no crowds.

5. Print Your Contract Signature Form

Print it and put it in your Disney folder. You need to take this with you on the cruise.   Tip: I like to use this for all my important documents such as these signature forms, passports, flight itineraries, cruise document booklet etc.  

6. Print Parental Debarkation Authorization Form (if needed)

Disney Cruise Line uses a security system that prohibits children under the age of 18 from getting on/off the ship unless accompanied by an adult in the same stateroom. The Parental Debarkation Authorization form allows you to list all adults that you think might possibly take your child off the ship (e.g. grandparents, aunts, uncles, siblings over 18, family friends ). Print it and put in your Disney folder. You can turn it in at physical check-in on your day of sailing.

7. Book Character Meet and Greets

Now go to the “On Board Fun” section and reserve your spot at the Princess Gathering and the Frozen Meet ‘n Greet. These character greetings are free to attend, but you must have a ticket. You’ll meet Disney princesses like Belle, Cinderella, Tiana, and Ariel at the Princess Gathering. At Frozen Meet ‘n Greet, you come face to face with Elsa and Anna. These tickets sell out quickly, so if you’re on the fence, just do it. You can always cancel later.

Also, if you are unable to reserve a ticket at a time you prefer, don’t fret. Disney Cruise Line holds some tickets in reserve to give out once you are on the ship. (These will go fast, so make a visit to Guest Services immediately once you board.)

FINAL STEPS

8. book the special character breakfast (if applicable).

9. Get Palo Reservations (and any other premium dining reservations)

Palo is a premium dining experience on-board every Disney Cruise ship. An additional fee per person is charged and only adults 18 and over are allowed. The food is incredible and the experience is worth it, but seating is limited.  I recommend securing a reservation just before sunset (after dark, you don’t see much) because the seascape and sunset is spectacular.

10. Book Excursions

If you would like you can also start booking your excursions now. Disney will list available Port Adventures and you can secure your spot at online check-in.

11. Reserve Your Spot at It’s a Small World Nursery

Kids ages 3 and under are both cared for and entertained by Disney counselors at the It’s a Small World Nursery . Naps, games, crafts, and movies are all part of the nursery activities. 

Unlike the other clubs, an additional fee applies for the nursery. Currently rates are $9 per hour for the first child, $8 per hour for any additional children in your family. Reservations are required, but you may cancel without penalty up to four hours before your reservation. So you might as well lock up your Nursery times early. 

Here are some times that makes sense to have a nursery reservation:

• During the nightly shows. If you think your little one might be fussy, just get a reservation so you don’t miss the show.
• Palo or Remy reservations. No kids allowed in these premium dining experience.
• Spa treatments.  This should be obvious.
• A day at sea to yourself. How about scheduling some “downtime” just for you?
• Castaway Cay. Sometimes the little one doesn’t enjoy the sand and sun as much as you do.

SOME FINAL THOUGHTS

You’re putting so much time, planning, and money into your Disney Cruise vacation that it just makes sense to master this really important step of your Disney cruise online check-in. By following each of the 11 steps listed above,  you will be way ahead in your planning for your Disney Cruise.

PRO-TIP: PIN FOR LATER

Below, you’ll find my infographic checklist to print to have by your side on the day of your Disney Cruise online check-in.

If that’s a long ways out, I suggest you add it to your Pinterest board for later (you do have a Disney Cruise board on Pinterest , don’t you??)

Since the restart, everyone does online check-in 30 days prior to their sail date

Disney Cruise Line’s Castaway Club loyalty program: Everything you need to know

Among the best-known cruise brands, Disney Cruise Line has one of the most modest loyalty programs — even after an upgrade that brought an all-new tier .

Unlike the programs of such cruise operators as Norwegian Cruise Line and Royal Caribbean , the Disney Cruise Line Castaway Club, as it's called, doesn't offer members over-the-top perks such as a free cruise after reaching a top tier. There are no big discounts on shore excursions and spa treatments for members, like lines such as Windstar Cruises offer.

For more cruise guides, news and tips, sign up for TPG's cruise newsletter.

Still, Disney Cruise Line's Castaway Club loyalty program does bring a few valuable perks at its higher-level tiers, including early access to new itineraries and onboard activities.

The Disney loyalty program also makes it relatively easy to reach a high-level tier.

Ways to earn

Earning status in the Castaway Club loyalty program is about as simple as can be. You get a credit for every cruise you take — whether it's three nights long or 10 nights long. That's it. No muss, no fuss. Your status, as we'll explain below, depends entirely on how many cruises you take.

Program tiers and benefits

There are just four tiers in the Castaway Club program, including a new top tier unveiled in 2023:

• Silver (after one cruise)
• Gold (after five cruises)
• Platinum (after 10 cruises)
• Pearl (after 25 cruises)

Once you reach the first tier of the program (Silver), you will be entitled to exactly six perks. Perhaps the most notable of these is the ability to book in advance for onboard cruise activities such as ticket-only character greetings and specialty restaurant dinners up to 90 days before sailings. This is a big deal in the world of Disney cruises, where some of the hottest activities on ships sell out quickly.

Related: The ultimate guide to Disney Cruise Line

Silver members can also book new Disney cruise itineraries one day ahead of the general public. That may not seem like much of a head start, but it can be a real advantage when trying to snag the perfect cabin on a hot new itinerary. Disney fans are known to snatch up the best cabins — if not all the cabins — on unique new sailings very quickly.

In addition, Silver members get:

• Select port arrival time and complete online check-in 33 days in advance of departure
• Exclusive cruise terminal check-in where available
• A members-only direct phone line to call for information and assistance
• A welcome-back-aboard gift

Upon reaching the Gold level, members get all the above perks with three notable upgrades. For starters, they can book onboard cruise activities up to 105 days before sailings. That's 15 days earlier than Silver members. They are also able to book new Disney cruise itineraries two days ahead of the general public.

Plus, they can complete check-in 35 days in advance.

In addition, Gold members get:

• A private reception for members
• Special discounts on voyages

Related: 26 tips for sailing on a Disney Cruise Line ship

The third tier of the program, the Platinum level, extends the pre-booking windows even further. Platinum members are able to make advance bookings for onboard cruise activities up to 120 days before sailings. That's 15 days earlier than Gold members and 30 days earlier than Silver members. They are also able to book new Disney cruise itineraries three days ahead of the general public.

For Platinum members, check-in opens 38 days in advance of departures.

In addition, Platinum level members are entitled to a free dinner at Palo , the upscale, adults-only Italian eatery on Disney ships — more on this in a moment.

The elite level that makes a difference

It isn't really until you hit the new Pearl level of the Castaway Club that the perks start to get interesting. The big perk at this level is that you can book new itineraries earlier than everyone else. You also have the earliest possible access to reserve onboard activities.

Specifically, you can make reservations for newly announced itineraries four days before the general public. You can also book activities up to 123 days in advance of sailing.

Related: A beginners guide to cruise line loyalty programs

In the world of Disney, this is a very big deal. As mentioned above, Disney fans are known to snag all the good cabins for a popular sailing the moment a trip goes on sale. Ditto for onboard activities.

In addition, Pearl status also lets you check in for your cruise 40 days in advance of sailing.

One more perk added for Pearl members of Disney Cruise Line's Castaway Club is a complimentary unlimited digital photo package, which is a notable perk.

Disney has lots of official photographers on board its ships to snap photos of you and your kids with princesses and the like. However, it doesn't offer those photos for free. Paying for even a relatively small number of photos taken by these onboard photographers — even in digital form — normally can cost hundreds of dollars.

Best elite perk

Unlike some lines, Disney doesn't offer any truly over-the-top elite perks, such as the free cruise that top-tier members of Royal Caribbean's Crown & Anchor Society get . It's also skimpy on handing out big discounts on shore excursions, spa treatments and other cruise line-sold services to elite members — something some other lines do. Still, there are a few perks that get us at least modestly excited.

The most enticing offering, in our view, is the free dinner that comes with Platinum status at Palo, as noted above.

Related: The best credit cards for booking cruises

The invitation extends to the elite member and any other adult passenger staying in the same cabin. Assuming there are two of you, that's a $100 value. Palo normally costs $50 per person.

The perk can be used at either the Palo eateries found on Disney's four older ships or the Palo Steakhouse eatery on the line's new Disney Wish .

Does my Disney Castaway Club status last forever?

In a major change that took effect in early 2024, Disney Castaway Club members will no longer get "forever status" upon reaching the various tiers of the program — a notable allure of the program since its inception.

As of this year, Castaway Club members lose their Castaway Club status — and, indeed, their entire membership in the program, even at the entry level — if they don't book or complete an eligible Disney cruise at least once every five years.

As a result, if you haven't taken a Disney Cruise Line voyage in a few years, and you have high-level status in the Castaway Club that you want to preserve for the future, it might pay to book a quickie Disney voyage this year to maintain your loyalty level. Or, maybe now is the time to switch your loyalty to another family-friendly cruise brand, such as Royal Caribbean.

Bottom line

Disney Cruise Line offers a handful of decent perks to members of its Castaway Club loyalty program, including early access to new itineraries and onboard activities.

However, the Castaway Club loyalty program is not nearly as robust as the frequent cruiser programs of many other well-known brands, such as Royal Caribbean and Norwegian Cruise Line. If you're going to sail a lot with Disney, you'll want to do it because you love the brand, not because you expect a lot of onboard recognition for your loyalty.

Planning a cruise? Start with these stories:

• The 5 most desirable cabin locations on any cruise ship
• 8 cabin locations on cruise ships you should definitely avoid
• Which cruise brand is best for you? A guide to the most popular cruise lines
• 21 tips and tricks that will make your first cruise go smoothly
• Top ways cruising newbies waste money on their first cruise
• 15 best cruises for people who never want to grow up
• Cruise packing list: The ultimate guide to what to pack for a cruise

Scheduled Website Maintenance on May 19, 2024

May 27: closures for memorial day.

Member Services, Member Administration and Member Accounting will be closed on Monday, May 27, 2024, in observance of Memorial Day. We will reopen on Tuesday, May 28, 2024, at 9:00 AM Eastern Time. Please note that the Member Online Booking tool , online banking and online payments of Loans and Annual Dues will remain available during the closure.

All of us at Disney Vacation Club wish you a magical day.

• Sign In or Create A MyDisney Account
• Change language button 日本語

The Cabins at Disney’s Fort Wilderness Resort">On Sale Now! The Cabins at Disney’s Fort Wilderness Resort

Get Your Free Key to the Magic

What Is Disney Vacation Club?

Stay close to the magic for decades to come—and make vacation memories to last a lifetime.

A Membership for Every Budget

Use our calculator to customize a Membership that’s right for your family.

Stay Magical at Disney Vacation Club Resorts

Beyond the traditional hotel room.

Our Resorts feature Villas that include many comforts of "home" - like a kitchen, private bedrooms, and washer and dryer.

Save Up to $9,250 on Membership!

Act by June 24, 2024, to enjoy sensational savings with this super spring offer. Terms apply.

Enjoy Exciting Benefits with Disney Vacation Club

Thousands of vacation options around the world.

Events, Experiences and Discounts for Members

Magical Moments Await

Discover the Disney Difference

Hear From Our Members

I became a disney vacation club member in 2013 and i think it's the best decision i have ever made..

You can't beat coming to Disney. You're here at the most magical place in the world.

Before we joined, we probably would take a vacation every other year. Now we're going more than once a year.

We Value Your Opinion!

Will you please complete a brief survey about your experience on this website today?

Welcome to Disney Travel Agents

Explore Disney Destinations information, access valuable marketing tools, and complete specialized training.

Already registered? Returning users can sign in here to continue to access trade professional tools, content, training, and benefits.

First time here access to this site requires registration. use the button below to create an account..

WELCOME_TO_DTA_NO_ACCOUNT

Create Account

Associate_your_account, associate an agency to your account, forgot password, the terms of use have changed.

Required Field *

If you already have an account with a different agency or need to change your email address, you do not need to re-register. Simply login with your current account and update your email and/or agency association as needed. Clicking the "Welcome" link on the top of the homepage will give you the ability to change your email address. Clicking the agency link on the top of the homepage will give you the ability to change your agency association. Please do not register more than once.

• Must have a Password Strength of at least: 70.
• Should be minimum length of 16 characters.
• Cannot be a common term.
• Cannot contain profile words.
• Cannot contain 3 or more repeating characters or patterns.
• Password should contain 3 of 4 of the following:
• •  Should contain at least 1 lowercase character.
• •  Should contain at least 1 uppercase character.
• •  Should contain at least 1 number.
• •  Should contain at least 1 punctuation character.
• Cannot contain any illegal characters.

Only authorized and registered travel agents may use www.disneytravelagents.com (this "Site") for the sole purpose of promoting, advertising and selling Disney vacation and vacation related products and services ("Disney Vacations") to approved third parties. Use of this Site for any other purpose, or by any other party, is unauthorized and is a violation of these supplemental terms.

You may receive e-mails from us regarding any User Generated Content you submit to this Site, including contributions to the Disney Travel News Blog. If any User Generated Content is approved for posting, it will be posted on this Site along with your first name.

All marketing collateral and advertising materials you create containing Disney materials which you intend to use in any media including, but not limited to, print, TV, radio, web, emails, blogs, tweets, and content posted on any social networking sites must be reviewed and approved in writing by us prior to printing, distribution or posting (approval may be granted or withheld in our sole discretion) and are subject to the marketing guidelines and terms of use of www.disneycopyright.com.

In addition to these supplemental terms, the Disney Terms of Use are also applicable.

For more information on our data collection and use practices, and managing your preferences, please read our Privacy Policy .

Please enter the email address or username associated with your Disney Travel Agents account. We will send an email with account recovery instructions within a few minutes.

An account recovery email has been sent. Your reset account email link will only be valid for the next 24 hours.

Please enter the Agency ID (IATA / CLIA / ACTA / TIDS) for which you would like to associate your account. If the requested agency requires approval before your account can be associated, you will receive an email from the agency once your account has been approved.

The Agency ID entered is not active for this site.

Your association to this agency is pending. You must either wait for approval from your agency to proceed or you can associate your account to a different Agency ID.

Your association to this agency has been denied. You must associate your account to a different Agency ID in order to proceed.

Sign Out of DisneyTravelAgents.com

Popup-blocker Enabled

Your browser has a popup-blocker enabled. Please set your browser's popup blocker to allow window popups from this site.

Logging out of Applications

Logging out of AgentCentral

Logging out of College of Disney Knowledge

Logging out of Disney Travel Agents

• Legal Notices
• Privacy Policy
• Terms of Use
• Supplemental Terms for this Site

Select A Travel Agency

Please enter the Agency ID (IATA / CLIA / ACTA / TIDS) you would like to associate your account with. If the requested agency requires approval before your account can be associated, you will receive an email from that agency once your account has been approved.

Remove Agency Association

Update Your Position

Select a new position using the drop down below. Your account will be set to Pending and you will need to wait for the HR Administrator at your location to approve this change before you can use the site again.

Choose Your Language

Running a Little Late?

Your session is about to expire. Seconds.

Your session has expired. Please login again to continue using service.

My Notifications

Show More Notifications No More Notifications