qantas club travel insurance

Qantas Premier Credit Card

Who is the credit provider and issuer of Qantas Premier credit cards?

Why choose a Qantas Premier credit card?

How long does the application process take?

Can I transfer a balance from another credit card?

Who can apply for a Qantas Premier credit card?

Can I add an additional cardholder?

What’s the difference between the Qantas Premier Everyday, the Qantas Premier Platinum and the Qantas Premier Titanium card?

Can I have a Qantas Premier Platinum, Qantas Premier Titanium and Qantas Premier Everyday card?

How do I apply for a Qantas Premier credit card?

How do I remove an additional cardholder from my account?

How do I reduce the size of an image I need to upload?

Change my product

Can I still spend on my current credit card whilst my new one arrives?

Am I eligible for any sign up bonus Qantas Points when changing Qantas Premier credit cards?

What happens to any additional cardholders that are currently on my credit card?

How long will it take for a change of Qantas Premier credit card to be processed?

What will happen to any periodic payments I have set up on my card?

What will happen to the annual fees when my product change is approved?

What happens to the benefits on my card?

How can I change my Qantas Premier credit card account?

What happens to the statements from my old credit card?

Features and rewards

What travel insurance cover is included with my card?

What is ‘Get away interest free for 6 months’?

When will I receive my Lounge Invitations?

How many Qantas Premier Titanium flights discounts do I get a year?

Where can I use my Qantas Premier credit card?

Do bonus Status Credits expire?

How can I book a flight to earn bonus Status Credits?

How do I link my Lounge Invitations to a flight?

How many Qantas Points will I earn on purchases?

When will I receive my bonus Qantas Points?

What services are provided by the Qantas Premier Concierge?

How can I view the bonus Status Credits I’ve earned on my account?

Is there an interest-free period on my account?

What extended level of coverage does my Qantas Premier Titanium credit card provide?

If I cancel my booking, am I eligible for another Qantas Premier Titanium flight discount this year?

How do I make a travel insurance claim?

How can I use my Qantas Premier Titanium metal card for contactless payments?

What flights are eligible to earn bonus Status Credits?

Can I earn bonus Status Credits on Classic Reward bookings?

Which transactions will earn Qantas Points?

Can I use Points Plus Pay to book my flights and earn bonus Status Credits?

Do bonus Status Credits count towards Lifetime Membership tiers?

How long are my Lounge Invitations active for?

How do I claim any missing bonus Status Credits?

Can bonus Status Credit help me acquire or maintain Platinum One membership status?

How can I change my booking made using my Qantas Premier Titanium flight discount?

How do I order from Qantas Wine?

How do I sign up for my complimentary Qantas Wine Premium Membership from my Qantas Premier Titanium credit card?

How do I book discounted companion fares?

Can I book a multi-city flight using my Qantas Premier Titanium flight discount?

Where can I redeem my Lounge Invitations?

Can I share my Lounge Invitations with a person I’m travelling with?

How do I book a flight with my Qantas Premier Titanium flight discount?

My flight was cancelled, and I was moved to another flight, how do I claim my missing bonus Status Credits?

Complimentary Travel Insurance

Personal Baggage, Valuables, Money and Travel Documents

Trip cancellation and amendment, pre-existing medical conditions, other questions, eligibility for cover under the policy, overseas medical expenses.

Rates and fees

What interest rates apply?

What fees apply and when are they charged?

Balance Transfers

How can I get the most out of my Balance Transfer?

If I have Balance Transfers at different rates, which one does my credit card payments get applied to first?

What is a Balance Transfer?

What are the benefits of closing my other credit cards after a Balance Transfer?

How does a Balance Transfer work?

How does a Balance Transfer affect the interest charged on my account?

Managing your account

How do I report suspicious transactions?

How do I activate my card?

How can I pay bills with my card?

How do I decrease my credit limit?

How do I increase my credit limit?

How can I unsubscribe from marketing emails?

What should I do if my card is lost or stolen?

Why do I need to enter a password to access certain features?

How are my monthly repayments calculated?

How can I withdraw cash from my account?

Can I choose my own card PIN?

What format is the transactions file in?

How can I pay my credit card bill?

Where can I find my statements?

How can I manage my Qantas Premier account?

Will my replacement card have the same card number and PIN number?

How do I close my account?

How do I update my address or personal details?

How far back can I download my transactions?

How do I download my transactions?

How do I dispute a charge on my Premier credit card?

How are payments allocated if I have additional cardholders?

Cancelling a recurring payment

What is Apple Pay?

How does the Apple Pay experience compare to using my plastic card?

Which Qantas Premier products can be used with Apple Pay?

What do I need before I can start using Apple Pay?

Which devices are compatible with Apple Pay?

How do I set up my Qantas Premier card on Apple Pay?

How do I set my Qantas Premier card as the default card in Apple Pay?

Can I add the same card to more than one device using Apple Pay?

How do I remove my card from Apple Pay?

The card image I see in Apple Pay does not match my physical card. Is there an issue with my Apple Pay set up?

Can I add more than one card on Apple Pay?

Where can I use Apple Pay?

How do I make an in-store purchase with Apple Pay?

Do I need to have an active internet connection for Apple Pay to work?

Will I need to enter my card PIN?

Why was my request to add my card to Apple Pay declined?

How much of my credit card available limit can I access when using Apple Pay?

How can I reverse a transaction made using Apple Pay?

How do I return a purchase if I used Apple Pay to make the payment?

How can I keep track of purchases I’ve made with Apple Pay?

How do I dispute a purchase made with Apple Pay?

Can I use Apple Pay overseas?

Can I use Apple Pay at ATMs?

Is Apple Pay secure?

What is a Device Account Number?

What should I do if my device is lost or stolen?

Does Apple Pay have access to my credit card account?

If my device is formatted or jailbroken, will my Apple Pay information remain on it?

Will I continue to enjoy the features and benefits of my Qantas Premier credit card, including points earn, when I use it for payment with Apple Pay?

What should I do if I lose my card and I’m issued a replacement card?

What should I do if my card expires and I’m issued a renewed card?

Can I continue to use my physical card if I disable Apple Pay or remove my digital card from Apple Pay?

If I switch devices, do I need to set up my card in Apple Pay all over again?

If my device is formatted or jailbroken, will my Google Pay information remain on it?

What is Google Pay and Google Wallet?

Can I use Google Pay overseas?

Can I add more than one card to Google Wallet?

How do I make a purchase using my Qantas Premier Card in apps and websites?

How much of my credit card available limit can I access when using Google Pay?

How do I return a purchase if I used Google Pay to make the payment?

Can Additional Cardholders add their cards to Google Wallet?

Will I need to enter my card PIN with Google Pay?

How can I keep track of purchases I’ve made with Google Pay?

Can I add the same card to more than one device?

How do I remove my card from Google Wallet?

How do I make a purchase using my Qantas Premier card in-store?

Can I continue to use my physical card if I disable Google Pay or remove my digital card from Google Pay?

If I switch devices, do I need to set up my card in Google Pay again?

How do I reverse or dispute a Google Pay transaction?

Will I continue to enjoy the same features and benefits of my Qantas Premier credit card, including points earn, when I use it for payment with Google Pay?

Do I need to have an active internet connection for Google Pay to work?

Does Google Wallet or Google Pay have access to my credit card account?

What happens if there are fraudulent transactions made using Google Pay?

What should I do if I lose my card, or my card expires and I'm issued a replacement card?

What happens if my device is lost or stolen?

Why was my request to add my card to Google Wallet declined?

Whom can I talk to for further help with Google Pay?

Which Qantas Premier credit cards can be used with Google Pay?

How do I set my Qantas Premier Card as the default card in Google Wallet?

Where can I use Google Pay?

How do I set up Google Pay and add my Qantas Premier card?

Are Google Wallet and Google Pay secure?

Which devices are compatible with Google Pay?

Instalment Plans

Can I change the term of my Instalment Plan?

How will my repayments be applied to my card?

Can I have more than one Instalment Plan?

How do I make the monthly instalment repayment?

Who can create an Instalment Plan on my card?

Does an Instalment Plan earn Qantas Points?

What happens if I return a purchase that was converted into a Statement Instalment Plan?

How do instalment plan(s) appear on my statement?

How can I track my instalment plan?

Can I pay more than my monthly instalment amount?

Why am I not eligible for a Cash Instalment Plan?

Is the instalment plan amount part of my existing credit limit?

When will I be charged my first monthly instalment?

Can I pay off my instalment plan early?

Will I be able to set up a Statement Instalment Plan if I have a direct debit set up?

What is a Statement Instalment Plan?

Will an instalment plan affect my interest-free days on my purchases?

Is there a fee to set up an instalment plan?

What happens if I miss paying the initial interest charge or monthly instalment repayment by the Payment Due Date?

Open Banking

What is Open Banking?

What information can be shared with Accredited Data Recipients (ADRs)?

How does data sharing work?

Can any institution request access to my data?

Where can I find out more about the Consumer Data Right legislation?

Financial difficulty

What if I’m finding it hard to meet my Qantas Premier credit card repayments?

Loss of a loved one

How can I tell which emails are genuine?

What do I do if I receive a suspicious phone call?

How does Qantas Money protect my Qantas Premier account?

How does Qantas Money protect my financial data?

How can I protect myself online?

What are some scams I need to be aware of?

Customer Support and Complaints

Accessibility and Disability Support - Qantas Premier credit card

Managing your cash flow during COVID-19

Family and Domestic Violence

Coronavirus update

How do I lodge a complaint relating to my Qantas Premier Credit Card?

Qantas Travel Money Card

Changes to Qantas Travel Money

Why is Qantas Travel Money changing to Qantas Pay?

Does my existing Qantas Travel Money card still work?

How do I join and get a Qantas Pay card?

How do I access my Qantas Travel Money account after 21 May?

Will I still earn points with Qantas Pay?

Can I use my Qantas Travel Money card as my Qantas Frequent Flyer membership card?

Can I activate my Qantas Travel Money replacement card after 21 May?

Can I activate my Qantas Travel Money card for the first time after 21 May?

What is changing for the Qantas Frequent Flyer membership card?

How can I access my Qantas Frequent Flyer number?

How can I access and set my Qantas Pay card PIN?

Does Qantas Pay have a digital card?

What fees apply to Qantas Pay?

Can I schedule recurring currency loads from my nominated bank?

General information

Which currencies are available on Qantas Travel Money?

What is the Qantas Card and Qantas Travel Money all about?

Who's eligible for Qantas Travel Money?

Is Qantas Travel Money a credit card or a debit card?

Why does the Qantas Card have two sides?

Does this mean that Qantas is now also a bank?

What are the benefits of Qantas Travel Money?

Apply and activate

How do I apply for and activate Qantas Travel Money?

How do I enable the travel money facility on my Qantas Card?

How do I get the Qantas Card and Qantas Travel Money?

If I select to be verified against Illion (formerly Dun & Bradstreet) records will a credit check be conducted?

Can I apply for and activate Qantas Travel Money if I have a foreign passport?

How do I use Qantas Travel Money?

What if the details on the Qantas Travel Money identity verification form are incorrect?

What if I don’t have an Australian Passport or an Australian Driver’s Licence?

What do I do if I'm unable to activate Qantas Travel Money online?

What if I don't want to use Qantas Travel Money?

I’ve forgotten my Qantas Travel Money card PIN, how do I retrieve it?

What if my PIN is blocked at an ATM or in-store?

How do I get my card PIN?

Is my card PIN different to my Qantas Frequent Flyer PIN?

How do I change my PIN?

Rates, fees and limits

What exchange rate applies to Qantas Travel Money?

What fees apply to Qantas Travel Money?

What limits apply to Qantas Travel Money?

Do fees apply if I don’t have the local currency on my card?

What happens if I make a purchase in a foreign currency and I don’t have enough money in that currency on my card?

Can I arrange a back-up or secondary card?

How do I cash out remaining funds on the Qantas Travel Money card?

How do I transfer between currencies on the Qantas Travel Money card?

What is a pre-authorisation?

Does the card come with Mastercard Contactless?

Do I get a line of credit or overdraft with Qantas Travel Money?

I am a Qantas Club member and have a Qantas Club card. Do I need both cards?

How do I update my local time and time zone?

When to use

Where can I use Qantas Travel Money?

Can I use Qantas Travel Money if the local currency isn’t available?

Can Qantas Travel Money be used for Qantas in-flight duty free purchases?

Can I use Qantas Travel Money to pay for flights at qantas.com?

Using overseas

Is there anything I need to do before I go overseas?

Do I press Cheque, Savings or Credit when I make a purchase or withdraw cash using Qantas Travel Money?

Can I view my Qantas Travel Money balances at overseas ATMs?

What should I do with my card when I return from overseas?

What will happen if the local currency isn’t available to load on Qantas Travel Money?

I’d like to use Qantas Travel Money in the United States - will my card be accepted?

Should I pay in Australian dollars instead of the local currency when I’m overseas?

Are there any countries where the Qantas Travel Money Card won’t work?

Transactions

Why has a transaction declined when I have enough funds on the card to complete the purchase?

Why would an online transaction be declined if I have enough money to complete the purchase on the card?

Contact Information

Accessibility and Disability Support - Qantas Travel Money

What should I do if my card is lost, stolen or damaged?

How do I lodge a complaint relating to my Qantas Travel Money Card?

Qantas Money App

Understanding your PINs and Passwords

Can I use my fingerprint to log in?

The app doesn’t recognise my fingerprint

What if I’ve forgotten my passcode?

How do I log out?

Managing your finances

Why use the Qantas Money app?

Connecting accounts

How do I delete an account?

What does ‘pending’ mean?

I can’t see my transactions

I can’t find my bank in the list

Can I transfer money using the app?

Is it OK to enter my online banking login details?

How do I add a new account with a connected financial institution?

What type of accounts can I connect?

Why is the transaction date different to the date I made the transaction?

When are my balances and transactions updated?

Transaction categories

How are my transactions categorised?

What happens to my categories if I delete an account?

Are my categories applied to past transactions?

Notifications

What are notifications?

What kind of notifications can I set up?

How do I receive notifications?

Is there a cost for receiving notifications?

How do I set up notifications?

Can I delete or change my notifications?

Will I receive notifications if I’m not connected to the internet (e.g. Wi-Fi, 4G, etc)?

Can I view notifications I’ve previously received?

Why do I need to turn on my App Notifications settings?

Why can I see a notification in my notification history that I didn’t receive?

I’ve received a notification, but can’t see it in my history?

Can I set my own Travel Money low balance alert amount?

Why can’t I find notifications in the app?

How can I make sure that I get access to all available notifications?

What happens when new types of notifications become available?

Contact details

How do I update my contact details?

What if I notice a suspicious transaction?

Qantas Points

Missing Qantas Points?

How can I use my Qantas Points?

How do I view my Qantas Points balance?

Card Offers

Card Linking

Can I link an additional card to Card Offers?

Can I use any card that I have added to my Qantas Money App for Card offers?

Can I link another card in addition to my Qantas Premier Card?

Can I link and earn points with a debit Mastercard® or Visa® card?

Why can't I see my Card Offers on the Qantas Money website?

Why am I not receiving any/many offers?

How long will my offers be valid for?

What are the terms and conditions of the offers?

Why am I receiving offers that don't seem well matched to me?

Can I share an offer with my partner/friend etc?

Why did my friend get an offer for a specific store and I did not?

Are offers applicable to both purchases in-store and online?

What retailers are included in the program?

Earning bonus Qantas Points

Why does it take up to 15 days to receive my points?

How can I check if I have successfully earned points on an offer?

Missing Points

How do I follow up on missing points from Card Offers?

What if I forget to use my linked card, can I still earn the points?

How can I opt out of Card Offers?

All Categories ​>​ ​Qantas Premier Credit Card ​ > ​ ​Complimentary Travel Insurance

The FAQs are a summary only; they are not an exhaustive list of the coverage, terms, conditions or exclusions in the policy. Limits apply and vary with each plan. Please refer to the Terms and Condit…

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• Travel Insurance

Qantas Travel Insurance Review

The journalists on the editorial team at Forbes Advisor Australia base their research and opinions on objective, independent information-gathering.

When covering investment and personal finance stories, we aim to inform our readers rather than recommend specific financial product or asset classes. While we may highlight certain positives of a financial product or asset class, there is no guarantee that readers will benefit from the product or investment approach and may, in fact, make a loss if they acquire the product or adopt the approach.

To the extent any recommendations or statements of opinion or fact made in a story may constitute financial advice, they constitute general information and not personal financial advice in any form. As such, any recommendations or statements do not take into account the financial circumstances, investment objectives, tax implications, or any specific requirements of readers.

Readers of our stories should not act on any recommendation without first taking appropriate steps to verify the information in the stories consulting their independent financial adviser in order to ascertain whether the recommendation (if any) is appropriate, having regard to their investment objectives, financial situation and particular needs. Providing access to our stories should not be construed as investment advice or a solicitation to buy or sell any security or product, or to engage in or refrain from engaging in any transaction by Forbes Advisor Australia. In comparing various financial products and services, we are unable to compare every provider in the market so our rankings do not constitute a comprehensive review of a particular sector. While we do go to great lengths to ensure our ranking criteria matches the concerns of consumers, we cannot guarantee that every relevant feature of a financial product will be reviewed. We make every effort to provide accurate and up-to-date information. However, Forbes Advisor Australia cannot guarantee the accuracy, completeness or timeliness of this website. Forbes Advisor Australia accepts no responsibility to update any person regarding any inaccuracy, omission or change in information in our stories or any other information made available to a person, nor any obligation to furnish the person with any further information.

Updated: Oct 11, 2023, 10:36am

Qantas Travel Insurance is an above-average choice of insurance for travelling Australians, offering unlimited medical coverage and good Covid-19 cover for both medical diagnoses and trip cancellations. However, due to certain limitations on age and below-average customer reviews, it may be best suited to Qantas Frequent Flyer members who can earn points with every dollar spent on their policy.

• Unlimited medical includes dental
• Good Covid-19 cover
• Over 69 year olds need to purchase a separate policy
• Fraudulent credit card activity is not covered

Table of Contents

About qantas travel insurance, what is covered, who should take out this insurance.

About Star Rankings: You will note that we have included a star rating next to the product or provider reviewed. This rating was determined by the editorial team once all of the data points were considered, and the pros and cons of each product attribute was reviewed. The star rating is solely the view of Forbes Advisor editorial staff. Commercial partners or advertisers have no bearing on the star rating or their inclusion on this list. Star ratings are only one factor to be considered, and Forbes Advisor encourages you to seek independent advice from an authorised financial adviser in relation to your own financial circumstances and investments before you decide to choose a particular financial product or service.

Featured Partners

Fast Cover Travel Insurance

On Fast Cover’s Secure Website

Medical cover

Unlimited, 24/7 Emergency Assistance

Cancellations

Unlimited, (Trip Disruption $50,000)

Key Features

25-Day Cooling Off Period, Australian Based Call Centre, 4.6 Star Product Review Rating

Cover-More Travel Insurance

On Cover-more’s secure website

Unlimited, with a $2000 limit to dental

Yes, amount chosen by customer

Southern Cross Travel Insurance

Medical Cover

Including medical treatment, doctors’ visits, prescribed medication, specialist treatment & medical transport costs

$2,500 with option to increase to unlimited

Whether or not you choose to fly with Qantas for your travels, you can still purchase a comprehensive travel insurance policy from the airline. In addition to travel insurance, Qantas also offers cover for your health, car and home–all of which Qantas Frequent Flyer members can earn Qantas points with.

Despite Qantas being Australia’s most popular airline–dominating the market share with 60.8% of Australian travel according to an ACCC report–its travel insurance policy isn’t highly regarded by some of its customers. On Product Review, Qantas Comprehensive Travel Insurance received only 1.1 stars from 25 customer reviews. This is admittedly a small number of reviews so that needs to be taken into account.

The standard Qantas Comprehensive Travel Insurance policy is available to Australians aged up to 69 years old, with a separate policy available to those over 70.

For those travelling with family, the policy also covers accompanying children–as long as the child is under 18 at the time the insurance is issued. The child must also be travelling with you for the entire duration of the trip and be listed on the insurance certificate in order to qualify for any claims.

Unfortunately, fraudulent credit card activity is not covered with Qantas Travel Insurance. Qantas will, however, cover the cost of a replacement credit card, stolen or lost passports or travel documents to a maximum of $2,000. It also covers personal liability up to $3 million.

When it comes to missed connections, Qantas will only provide cover if it is for a special event–such as missing a wedding or a funeral–and up to $2,500. Travel delays are also only covered if it is more than six hours, with a maximum of $250 per 24 hours of delay up to a maximum of $1,500.

Unlimited cancellation cover is included, and is valid for cancellations due to Covid-19 as explained below.

Lost Luggage

Lost luggage is covered by Qantas in its travel insurance policy up to $15,000. Sub limits apply within this amount, and customers can increase item limits for high value items if desired.

Medical Coverage

Qantas Travel Insurance includes unlimited overseas medical expenses.

If you have a pre-existing medical condition, you will need to meet certain criteria in order to be covered. There are 43 conditions that are automatically covered (as long as they meet said criteria), while other conditions will require an assessment to determine if cover will be provided.

Is Dental Cover Included in Medical?

Yes, overseas emergency dental expenses are covered with unlimited medical cover. However, dental expenses due to sudden and acute pain are only covered up to $2000.

Does it Cover Me for Covid?

Yes, being diagnosed with Covid-19 is covered under the unlimited overseas medical expenses within Qantas’ travel insurance.

Cancellations are also covered due to a positive diagnosis, along with ‘reasonable’ additional expenses, such as if you are required to quarantine, up to $2,500.

What about pregnancy?

Qantas’ travel insurance policy covers pregnancy up to week 26. If there are pregnancy-related conditions that require treatment, they are classified as pre-existing conditions and therefore require an assessment at the time of taking out the policy to determine if cover will be provided.

What about Sports and Activities?

Qantas claims that “most amateur sporting activities are covered” under its comprehensive travel insurance policy. It does not provide a list of what these included activities are, however, there is a list of seven activities that will not be covered.

• Activities on snow and ice (unless the additional snow package has been purchased);
• Base jumping;
• Racing (except on foot);
• Any professional sporting activity;
• Running with the bulls;
• Mountaineering and rock climbing using support ropes; and

Customer Service

Qantas provides 24/7 emergency assistance to its comprehensive travel insurance policyholders. There is also a phone number for general enquiries, as well as a call back service.

Claims can also be lodged 24/7, from overseas or when you return home to Australia. There is an online claims form available to download which can then be sent to Qantas via post or email.

While Qantas Comprehensive Travel Insurance can suit a wide variety of Australians–particularly travelling parties under 69 years old–it is best suited to Qantas Frequent Flyer members keen to take advantage of earning one frequent flyer point per $1 spent on the policy premium.

The policy also offers good Covid cover, substantial cancellation cover for a range of reasons, and unlimited medical cover.

Frequently Asked Questions (FAQs)

Does qantas have travel insurance for over 70s.

Yes, Qantas does offer comprehensive travel insurance for those aged over 70. For travellers under 69 years old, the standard comprehensive travel insurance policy is offered, which has been reviewed above. You can read the PDS here .

For those over 69 years old, a separate policy is offered.

Who underwrites Qantas travel insurance?

Qantas travel insurance is underwritten by Pacific International Insurance, an Australian owned insurance company.

Where is the Qantas travel insurance PDS?

The Qantas Comprehensive Travel Insurance policy disclosure statement for those aged 0-69 years old can be found via the Qantas Insurance website here . For those aged over 69 years old, the policy disclosure statement is here due to differing coverage allowances.

Sophie Venz is an experienced editor and features reporter, and has previously worked in the small business and start-up reporting space. Previously the Associate Editor of SmartCompany site, Sophie has worked closely with finance experts and columnists around Australia and internationally. Sophie grew up on the Gold Coast and now lives in Melbourne.

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Help and Support

Redeeming points club benefits, 11/03/2024 • knowledge, information.

How do I claim my Points Club benefits?

Claiming your Points Club benefits is simple:  

Qantas Wine

• Log in with your Qantas Frequent Flyer number and your benefits (except voucher(s)) will be automatically applied at checkout.
• The Qantas Wine voucher(s) will be issued to you within 21 days of qualifying for Points Club or Points Club Plus, and can be found under My account . The voucher(s) are valid for 12 months from the date of issue. If you requalify for Points Club or Points Club Plus, the new voucher(s) will be issued within 21 days of your next Membership Year. Only one unique voucher code can be used per transaction, and cannot be used in conjunction with any other promotion. Each voucher can only be used once and is not automatically applied at checkout. Qantas Wine orders can only be delivered to addresses within Australia. Liquor Act 2007 (NSW): No alcohol can be sold or supplied to anyone under 18. It’s against the law. Licence Number: NSW LIQP770016736, SA 57900154, NT IRL0201. Qantas Wine is operated by Qantas Frequent Flyer Operations Pty Limited ABN 22 132 484 210.

Qantas Hotels and Holidays

• Log in with your Qantas Frequent Flyer number and your benefits (except voucher) will be automatically applied at checkout.
• The Qantas Hotels and Holidays voucher will be issued to you within 21 days of qualifying for Points Club or Points Club Plus, and can be found under My account . The voucher is valid for 12 months from the date of issue. If you requalify for Points Club or Points Club Plus, a new voucher will be issued within 21 days of your next Membership Year. You must be at least 18 years of age to receive and redeem the Qantas Hotels and Holidays voucher. Qantas Hotels and Holidays vouchers can only be used towards part, or full payment of hotel bookings made through qantas.com and excludes Airbnb bookings. Only one unique voucher code can be used per transaction, and can't be used in conjunction with any other promotion. The voucher is not automatically applied at checkout. If there's a balance remaining to be paid, you must pay this balance with a credit or charge card. The voucher can only be used in one transaction and any unused portion of the voucher will be forfeited. Vouchers are not exchangeable or redeemable for cash or other goods or services. Vouchers may be transferred, but aren't valid if sold. The value of the voucher won't be refunded and no replacement voucher will be issued when cancelling a booking. If you change or cancel a booking, any hotel fee amount will be deducted from the amount paid by you, up to a maximum of the amount originally paid by you. The hotel fee can't be paid using the voucher value.

Qantas Marketplace

Log in with your Qantas Frequent Flyer number and your benefits are automatically applied at checkout.

Lounge access

Lounge access for Points Club members: Your complimentary lounge invitations will appear once you log into qantas.com with your Qantas Frequent Flyer number and will appear under “Lounge invitations” within two weeks of attaining Points Club.

Lounge access for Points Club Plus members:

Bronze and Silver members: Your complimentary digital Qantas Club membership will be displayed on your digital membership card within the Qantas app (under “MY QFF”) and “Qantas Club” will be printed on any physical qantas boarding passes if you have linked your looking to your Qantas Frequent Flyer number

If you're a Gold, Platinum, Platinum One or Chairman’s Lounge member, nothing will change for you.

Note: complimentary Qantas Club membership benefit isn't transferable. If you hold a paid Qantas Club membership at the time of unlocking Points Club Plus, this will be placed on hold and it will automatically resume if you don't retain Points Club Plus.

Status Credits

Any Status Credits earned on Qantas marketed Classic Flight Reward bookings will be added to your account after you fly. You must be a Points Club or Points Club Plus member at the time of flying.

As a Points Club Plus member, 100 of your Status Credits will automatically roll over into your next Membership Year (these won’t count towards Platinum One tier attain or retain).

Qantas Travel Insurance

• Points Club members earn double points and Points Club Plus members earn triple points on Qantas Travel Insurance premiums. The member must be a Points Club or Points Club Plus member at the start of their trip. To purchase a new policy, they should call Qantas Insurance on 13 49 60  (within Australia). 

Avis bookings

Follow the booking link from the Points Club section of My account  and the one-class vehicle upgrade will be granted when you pick up your rental car.

Milestone Bonus Reward

Points Club members: You'll unlock the Milestone Bonus Reward of 2,500 bonus Qantas Points once you reach 250,000 points earned in a Membership Year. These points will automatically be added to your points balance. You're eligible for one Milestone Bonus Reward per Membership Year. 

Points Club Plus members:  You'll unlock the Milestone Bonus Reward of 2,500 bonus Qantas Points once you reach 250,000 points earned in a Membership Year. These points will automatically be added to your points balance. You're eligible for one Milestone Bonus Reward per Membership Year.

Was this article helpful?

Other useful articles.

• Validity period for Points Club benefits
• Qantas Club Membership Benefits
• Status Credits and Points Club
• Introduction to Points Club
• Qantas Club membership for Points Club Plus

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Latest update

We continue to advise:

Do not travel to Russia due to the security situation and the impacts of the military conflict with Ukraine.

Russia (PDF 2.04 MB)

Europe (PDF 2.62 MB)

Local emergency contacts

All emergency services, fire and rescue services, medical emergencies, advice levels.

Do not travel to Russia. 

Do not travel to Russia due to the dangerous security situation and the impacts of the military conflict with Ukraine. 

Do not travel to North Caucasus.

Do not travel to North Caucasus due to the high threat of terrorism and political unrest.

See Safety .

• There's an ongoing threat of terrorism. Terrorist groups, including al-Qaeda and Daesh-aligned groups, continue to call for attacks in Russia. Attacks can be indiscriminate and may occur on or around seasonal, festive, or religious events in public places and could include popular tourist sites. Attacks may occur with little or no warning. Always be alert to possible threats and have a clear exit plan. On 23 March, there was a terrorist attack at Crocus City Hall in Moscow, resulting in significant loss of life.
• Security incidents, such as drone attacks and explosions, often occur in southern and western areas of Russia, including regions bordering Ukraine, Moscow, and St Petersburg. This can cause significant flight delays and travel disruption. You shouldn't attempt to travel to the Russia-Ukraine border or cross into Ukraine from Russia.
• The security situation could deteriorate further with little warning. If you're in Russia, leave immediately using the limited commercial options available or private means if it's safe to do so. Departure routes from Russia may become disrupted at short notice, so have an alternate exit plan. 
• If you decide to stay in Russia, review your personal security plans. You're responsible for your own safety and that of your family. Our ability to provide consular assistance in Russia is limited. The Australian Government will not be able to evacuate you from Russia.
• There are limited transportation options, restrictions on financial transactions and possible shortages of essential products and services. 
• The Russian Government has introduced a 'medium response level' in several regions of Russia, including Krasnodar, Belgorod, Bryansk, Voronezh, Kursk, and Rostov and a 'heightened preparedness level' in the remainder of the Central and Southern Federal districts. A basic readiness level covers the rest of Russia. There may be an increase in security personnel and installations. Security measures or restrictions may be introduced with little to no notice. Monitor the media for developments. 
• Russian authorities have made strong, negative comments in relation to Western countries. Local authorities may adopt a more negative attitude towards foreigners in Russia in reaction to perceived support for Ukraine and sanctions on Russia. Non-participating bystanders can draw scrutiny from security forces and have been detained. Remain vigilant, avoid protests or demonstrations and avoid commenting publicly on political developments.
• Continue to follow the advice on Smartraveller. If you have significant concerns for your welfare or that of another Australian, contact the Consular Emergency Centre on 1300 555 135 in Australia or +61 2 6261 3305 outside Australia.

Full travel advice:  Safety

• Laws about the import and use of medicines are strict. You need a doctor's letter and a notarised translation confirming your need for each medication that contains restricted substances. Contact the  Embassy of Russia  for details.
• Rabies and tick-borne encephalitis are on the rise. Ticks are common from April to October. Take care when travelling through forests.
• Infectious diseases such as typhoid, hepatitis, diphtheria, measles and tuberculosis are a risk. Boil drinking water or drink bottled water.
• Public medical facilities in Russian cities are below Australian standards and basic in rural areas.

Full travel advice:  Health

• Russia may subject males it regards as Russian to mobilisation, regardless of any other citizenship held. Laws introducing heavy penalties for 'crimes against military service' have been passed. The Australian Government won't be able to intervene if you're subjected to mobilisation.
• Conscription occurs regularly in Russia. The Government may subject males it regards as Russian to mandatory conscription, regardless of any other citizenship held. From 1 January 2024, the maximum age of conscription will change from 27 to 30 years old. Russian authorities have also passed laws allowing for the draft notice to be serviced to the conscripts online, preventing conscripts from leaving the country once the notice is registered and sent.
• Russia has passed laws that severely inhibit free speech related to the current situation, imposing severe restrictions on the publishing and distribution of information related to the Russian armed forces and any military operations. Foreign journalists and other media workers in Russia may face considerable risks, including arrest and imprisonment. Don't share or publish information related to the current events in Ukraine and Russia.
• Russian authorities may enforce local laws in an arbitrary manner. You may be interrogated without cause by Russian officials and may become a victim of harassment, mistreatment, and extortion.
• Don't use or carry any illegal drugs. Penalties are severe. Carry your passport, visa and migration card at all times. Authorities won't accept copies.
• Don't take photos of military places or sensitive areas, such as passport control. It's also illegal to use commercial film, television, camera equipment or drones in public without permission. Hand-held video cameras are legal.
• Russia doesn't recognise dual nationals. We can only provide limited consular assistance to dual nationals who are arrested or detained. You'll need a valid Russian passport to leave.
• Same-sex relationships are technically legal but are not widely accepted. Violence against members of the LGBTI community occurs. Russia's parliament passed a law banning "LGBT propaganda", criminalising any act regarded as an attempt to promote what Russia calls "non-traditional sexual relations". The promotion of LGBTI issues may be considered illegal by local authorities, and activists may face consequences under Russian law. In July 2023, the Russian President signed a decree banning gender changes without medical requirements. The law also annuls marriages in which one person "changed gender" and prevents transgender couples from adopting children.
• Law enforcement agencies in Russia cooperate closely with agencies in the Commonwealth of Independent States (CIS) countries. If you commit an offence in one of these countries, you may be detained in another (including at the border) and extradited for prosecution.

Full travel advice:  Local laws

• If you're in Russia, leave immediately using the limited commercial options available or private means if it's safe to do so. The security situation could deteriorate further with little warning. If you decide to stay in Russia, review your personal security plans. You're responsible for your own safety and that of your family. Have an alternate exit plan.
• Confirm with your transport operator that services are still operating if you plan to depart Russia. Commercial travel routes between Russia and Europe are often disrupted due to measures taken in response to military action in Ukraine. Several Russian airports are now closed to the public, disrupting internal flights to and from Moscow and other cities. The train and bus service between St Petersburg and Helsinki is suspended. 
• If you're travelling through an overland border crossing into  Estonia  or  Latvia , confirm the entry requirements for your destination before arrival. Finland has closed border crossings with Russia indefinitely and maritime borders will close on 15 April. Latvia introduced an entry ban on vehicles registered in Russia in September 2023. There's a ban on vehicles crossing into/from Estonia at the Ivangorod- Narva crossing. Train service is also suspended. Entry and exit on foot will still be allowed. Additional restrictions or entry requirements could be imposed or changed suddenly. Be aware that some borders may close without notice. Australia and other countries have placed sanctions on Russia. Russia's response to these sanctions may disrupt travel and affect travellers.
• Russian airlines and railways may be affected by shortages of parts and essential technical components for their fleets, affecting maintenance and safety standards. Research your railway and aviation provider before choosing their services. The International Civil Aviation Organisation has issued a Significant Safety Concern (or 'red flag') notice regarding the capacity of Russian airlines to oversee safety. 
• If, despite our advice, you decide to enter Russia, expect thorough security checks at the border, including questioning and inspections of electronic devices. Entry requirements can change at short notice. Contact your airline or the nearest embassy or consulate of Russia to confirm entry requirements.
• Bank cards issued outside of Russia don't work in Russia. You won't be able to access funds from these cards once you enter Russia. You may not be able to exchange Australian dollars as well as old, worn, or damaged US dollar and euro banknotes into Russian rubles in Russia. Ensure you have enough money to cover your stay.
• Dual nationals can't leave Russia without a valid Russian passport. If your Russian passport expires while you're in Russia or if you enter Russia using a repatriation certificate, you'll need to get a new Russian passport before you leave. This can take up to 3 months. The Australian Government won't be able to intervene or fast-track this process.  

Full travel advice:  Travel

Local contacts

• The  Consular Services Charter  details what we can and can't do to help you overseas.
• For consular help, contact the  Australian Embassy  in Moscow. Our ability to provide consular assistance in Russia is limited due to the evolving security situation. The Australian Government will not be able to evacuate you from Russia.
• The Australian Consulate in St Petersburg can provide limited help.
• If you have significant concerns for your welfare or that of another Australian, contact the Consular Emergency Centre on 1300 555 135 in Australia or +61 2 6261 3305 outside Australia.

Full travel advice:  Local contacts

Full advice

Terrorists are very likely to try to carry out attacks in Russia. Terrorist groups, including al-Qaeda and Daesh-aligned groups, continue to call for attacks in Russia. Attacks can be indiscriminate and may occur on or around seasonal, festive, or religious events in public places and could include popular tourist sites. Attacks may occur with little or no warning. Always be alert to possible threats and have a clear exit plan. Russia has seen a number of terrorist attacks which have caused large casualty numbers. On 23 March, there was a terrorist attack at Crocus City Hall in Moscow, resulting in significant loss of life. Russia's aviation has also been targeted. 

Russian authorities continue to announce arrests and the disruption of planned attacks.

Terrorists have attacked other European cities. Targets have included:

• places of worship
• government buildings
• shopping areas
• tourist sites
• restaurants
• entertainment venues
• transportation hubs
• major events which attract large crowds

To protect yourself from terrorism:

• be alert to possible threats, especially in public places
• be extra cautious around possible terrorist targets
• always have a clear exit plan
• report anything suspicious to the police
• monitor the media for any new threats
• take official warnings seriously and follow the instructions of local authorities

If there's an attack, leave the area as soon as it's safe. Avoid the affected area in case of secondary attacks.

Terrorism is a threat worldwide.

More information:

North Caucasus

There's a high threat of terrorism in parts of the North Caucasus, including:

• North Ossetia
• the south-eastern part of Stavropol bordering Chechnya
• Karbardino-Balkaria
• Karachay-Cherkessia

Terrorist attacks continue to occur in Chechnya. Several people have been killed and injured.

Our ability to provide consular assistance to Australians  in those parts of the North Caucasus  is limited.

If, despite our advice, you travel to these parts of the North Caucasus:

• monitor local conditions via media and travel operators
• arrange personal security measures

Georgia-Russia border

The Georgia-Russia border area is volatile because of tensions in Georgia.

If, despite our advice, you travel in the border region, read our  Georgia travel advice .

Security situation

Security incidents, such as drone attacks and explosions, often occur in southern and western areas of Russia, including regions bordering Ukraine, Moscow, and St Petersburg. This can cause significant flight delays and flight cancellations. You shouldn't attempt to travel to the Russia-Ukraine border or cross into Ukraine from Russia.

The security situation could deteriorate further with little warning. If you're in Russia, leave immediately using the limited commercial options available or private means if it's safe to do so. Departure routes from Russia may become disrupted at short notice. If you decide to stay in Russia, review your personal security plans. You're responsible for your own safety and that of your family.

The Russian Government has introduced a 'medium response level' in several regions of Russia, including Krasnodar, Belgorod, Bryansk, Voronezh, Kursk, and Rostov and a 'heightened preparedness level' in the remainder of the Central and Southern Federal districts. A basic readiness level has been introduced in the rest of Russia. There may be an increase in security personnel and installations. Security measures or restrictions may be introduced with little to no notice. Monitor the media for developments.

Ukraine border areas and Crimea

The Russia-Ukraine border is volatile due to the Russian invasion of Ukraine.

Security incidents regularly occur in Belgorod, Bryansk, Kursk and other regions of Russia bordering Ukraine, including explosions and large fires. The security situation in the region could deteriorate at short notice. You shouldn't travel to the Russia-Ukraine border or cross into Ukraine from Russia.

We currently advise you do not travel to Ukraine due to the volatile security environment and military conflict. Read the  Ukraine travel advice   for more information.

The Australian Government doesn't recognise Russia's claimed annexation of the Ukrainian region of Crimea or its other territorial claims in occupied Ukraine.

Leaving Russia

Where it's safe to do so, you should leave Russia immediately. Use your judgment to decide the best time and safest means of exit. 

Transport routes may be disrupted. Plan for delays at land border crossings. Expect disruption to travel and changes at short notice. Make sure you have an adequate supply of food, water, medication and fuel. Make sure you have payment options that will work during your journey and at your destination. 

Read your destination's travel advice to ensure you meet the entry requirements. These may differ when entering by road, rail or air. Be aware that some borders may close without notice. Commercial travel routes between Russia and Europe have been impacted by measures taken in response to the Russian invasion of Ukraine. Check with your airline or travel agent for current flight availability. Any travel options you pursue are at your own risk. See ' Travel '

For more information on entry requirements for countries bordering Russia, read the travel advice:

The European Union also has a website with  information on travel restrictions for people seeking to enter member states .

If you decide to stay in Russia:

• follow the instructions of authorities
• ensure your travel documents are up-to-date, and keep your passport and other travel documentation safe
• contact your family and friends in Australia so they're aware of your location and situation
• keep up to date with developments on the security situation, monitor reputable media, and regularly check our travel advice and  social media
• review your personal security plans and make contingency plans to leave as soon as you judge it safe to do so
• always be alert and aware of your surroundings
• avoid large gatherings and areas with groups of fighters and military equipment.

Civil unrest and political tension

Russia's parliament has passed laws that severely restrict free speech related to the current situation. Foreign journalists and other media workers in Russia may face considerable risks, including arrest and imprisonment.

While the effects of this law are still unclear, you may be detained or fined for:

• sharing or publishing information that local authorities deem false
• sharing or publishing information that may be detrimental to the armed forces
• calling for, sharing or publishing speech in support of sanctions against Russia

You should not:

• share or publish information related to the current events in Ukraine and Russia
• participate in demonstrations and large gatherings

Russian authorities may adopt a more negative attitude towards foreigners in Russia due to perceived support for Ukraine and sanctions on Russia. Russian authorities may enforce local laws in an arbitrary manner. You may be interrogated without cause by Russian officials and may become a victim of harassment, mistreatment, and extortion.

Avoid commenting publicly on political developments.

Anti-war and anti-mobilisation protests have taken place in cities across Russia over the invasion of Ukraine. Many protesters have been arrested.

Unsanctioned protests are illegal, and you can be arrested if you participate. Remain vigilant and avoid rallies, protests, demonstrations and other large public gatherings, as they can turn violent, and you may be arrested.

• Demonstrations and civil unrest

Theft and assault

Petty crime, pickpocketing and mugging is common. Groups of children sometimes commit crimes, too.

Hot spots for crime include:

• the Izmailovsky Market
• other tourist attractions
• the Moscow and St Petersburg metros

Thieves often steal passports. They target travellers in  robberies  and  assaults , particularly in large cities.

To protect yourself from theft and assault:

• keep your personal belongings close, particularly in tourist areas
• be aware of your security in public places, particularly at night
• monitor local media on crime
• racially or religiously motivated assaults may occur throughout Russia.

Drink spiking

Criminals may drug and rob travellers at nightclubs and bars. Sometimes this happens after people accept offers of food, drink or transportation from strangers.

To protect yourself from spiking-related crime:

• never accept food or drinks from strangers
• don't leave drinks unattended
• leave your drink if you're not sure it's safe
• stick with people you trust in bars, nightclubs and taxis
• don't accept offers of transport from strangers
• Partying safely

Using taxis

People have reported extortion and robbery while taking unauthorised taxis.

To protect yourself from robbery while travelling in taxis:

• only use official taxi companies
• always book your taxi in advance
• don't flag down taxis on the street
• don't share taxis with strangers
• always negotiate and confirm the fare before you get in a taxi

Credit card and ATM fraud

Credit card and ATM fraud is common.

To protect yourself from fraud:

• only exchange currency at banks
• keep your credit card in sight during transactions
• only use ATMs inside banks and during business hours
• always hide your PIN

Other scams

Criminals may try to cheat you by changing money in the street or a bank queue.

Some Australians have been victims of fraud by bogus internet friendship, dating and marriage schemes operating from Russia.

These are large-scale, well-organised  scams .

Criminals arrange to meet people through internet dating schemes or chat rooms. After getting to know each other, the criminal asks the Australian to send money so they can travel to Australia. However, the relationship ends after the money has been received, and the funds can't be recovered.

Be wary of people you meet through internet dating schemes or chat rooms.

People have also reported harassment, mistreatment and extortion by police and other local officials.

If you suspect you're being extorted by a police officer or other local official, offer to walk with them to the nearest police station. Once there, you can check their identity and their demands.

Cyber security 

You may be at risk of cyber-based threats during overseas travel to any country. Digital identity theft is a growing concern. Your devices and personal data can be compromised, especially if you're connecting to Wi-Fi, using or connecting to shared or public computers, or to Bluetooth. 

Social media can also be risky in destinations where there are social or political tensions or laws that may seem unreasonable by Australian standards. Travellers have been arrested for things they have said on social media. Don't comment on local or political events on your social media. 

More information:   

• Cyber security when travelling overseas  

Kidnapping  is common in parts of the Northern Caucasus.

It can be for:

• political purposes
• retribution

Foreigners have been targeted in the past.

If, despite the risks, you travel to an area where there is a particular threat of kidnapping:

• get professional security advice

The Australian Government's longstanding policy is that it doesn't make payments or concessions to kidnappers.

Climate and natural disasters

Severe weather  during winter can disrupt travel in Russia.

To protect yourself from accidents caused by severe weather:

• take care when walking in snowy, icy or windy conditions
• take care when driving
• use appropriate driving equipment, such as winter tyres or chains
• monitor the media and other sources for updates

If you're delayed, contact local authorities about a visa extension if required.

In April, severe flooding affected multiple settlements across Russia in the South Urals region east of Moscow, in Western Siberia and near the Volga River. 

Snow and ice

People are injured or killed yearly in wind, snow and ice-related accidents. These include:

• traffic accidents
• collapsed roofs and snow falling from roofs 
• falling debris 
• prolonged exposure to extreme cold

Slipping on ice can result in serious injuries, such as broken bones, back injuries or paralysis.

During summer, forest and peat  fires  can occur in Russia, including in the Moscow region.

Earthquakes and tsunamis

The North Caucasus and the far eastern region of Russia can experience  earthquakes .

Tsunamis  are common in all oceanic regions of the world.

To protect yourself from natural disasters, take official warnings seriously.

If a  natural disaster  occurs, follow the advice of local authorities.

Get updates on major disasters from the  Global Disaster Alert and Coordination System .

Travel insurance

Most Australian travel insurance policies won't cover you for travel to Russia. Do not travel to Russia. See ' Safety '

If you're not insured, you may have to pay thousands of dollars up-front for medical care.

Physical and mental health

Do not travel to Russia. If, despite our advice, you travel to Russia, consider your physical and mental health before you travel, especially if you have an existing medical condition. 

See your doctor or travel clinic to:

• have a basic health check-up
• ask if your travel plans may affect your health
• plan any vaccinations you need

Do this at least eight weeks before you leave.

If you have immediate concerns for your welfare or the welfare of another Australian, call the 24-hour Consular Emergency Centre on +61 2 6261 3305 or contact your  nearest Australian Embassy, High Commission or Consulate  to discuss counselling hotlines and services available in your location.

• General health advice  (World Health Organization)
• Healthy holiday tips  (Healthdirect Australia)

Medications

Not all medication available over the counter or by prescription in Australia is available in other countries. Some may even be considered illegal or a controlled substance, even if prescribed by an Australian doctor. 

Russia has imposed temporary restrictions on exporting certain categories of goods, including foreign-made medical products. 

If you plan to bring medication, check if it's legal in Russia. Take enough legal medication for your trip.

Russia has strict laws about the import and use of medications. This includes medications that are available over the counter in Australia, such as cold and flu tablets.

When you arrive in Russia, you must present a doctor's letter to authorities confirming your need for each medication. This is the case if your medications contain the following:

• barbiturate
• sibutramine
• anabolic steroids
• androgens and other sex hormones
• analgesic, such as tramadol
• psychostimulants
• other restricted substances

The letter must:

• contain a description of the medication, including the chemical composition
• describe the required dosage
• explain the underlying medical condition
• confirm the medicine is for personal use only
• be signed by your treating doctor

You must also have a notarised translation of the letter into Russian.

Before you leave Australia, contact the Embassy of Russia for the latest rules for bringing medicines into Russia.

• Russian Government website

Health risks

Tick-borne diseases.

Tick-borne encephalitis  (World Health Organization) and other tick-borne diseases are a risk, especially if you travel through forested areas.

Ticks are common in rural areas from spring to autumn: April to October.

People have reported increased incidents of tick-borne encephalitis.

Measles cases can routinely occur in Russia, with the country currently experiencing increased measles activity. Make sure your vaccinations are up-to-date before you travel.

• Measles immunisation service  (Department of Health and Aged Care)

Bird flu (avian influenza)

Avian influenza  is a risk in Russia.

HIV/AIDS  is a risk.

Take steps to reduce your risk of exposure to the virus.

There has been a reported increase in  rabies  across Russia.

Rabies is deadly. Humans can get rabies from mammals, such as:

• other animals

If you're bitten or scratched by a dog, monkey or other animal, get treatment as soon as possible.

Other health risks

Waterborne, foodborne, parasitic and other  infectious diseases  are common, including these listed by the World Health Organization:

• tuberculosis

Serious outbreaks sometimes occur.

To protect yourself from illness:

• drink boiled water or bottled water with sealed lids
• avoid ice cubes
• avoid uncooked and undercooked food, such as salads
• avoid unpasteurised dairy products

Get urgent medical attention if you have a fever or diarrhoea or suspect food poisoning.

Medical facilities

Public medical facilities in Russian cities are below Australian standards.

Standards are extremely basic in rural areas.

There are a few international-standard private facilities in major cities – these clinics can be very expensive to access.

Before you're treated, private facilities need either:

• up-front payment
• evidence of adequate insurance
• a written guarantee of payment

If you become seriously ill or injured, you'll need to be evacuated to get proper care. Medical evacuation can be very expensive.

You're subject to all local laws and penalties, including those that may appear harsh by Australian standards. Research local laws before travelling.

In July, the Russian President signed a decree banning gender changes, including gender transition surgery, hormone therapy and changing gender on official documents without medical requirements. The law also annuls marriages in which one person "changed gender" and prevents transgender couples from adopting children.

In November 2022, Russia's parliament passed a law banning "LGBT propaganda", criminalising any act regarded as an attempt to promote what Russia calls "non-traditional sexual relations". Sharing information or public display of any material promoting "non-traditional relationships" is now a serious criminal offence.

In November 2022, Russia announced that the partial mobilisation of military reservists for the conflict in Ukraine was complete. However, a decree formalising the completion has not been issued. The Russian Government may subject males it regards as Russian to mobilisation, regardless of any other citizenship held. Laws introducing heavy penalties for 'crimes against military service' have been passed. The Australian Government will not be able to intervene if you are subjected to mobilisation.

The US Government issued travel advice in March 2022 advising that Russian security services have arrested US citizens on spurious charges, singled out US citizens in Russia for detention and/or harassment, denied them fair and transparent treatment, and have convicted them in secret trials and/or without presenting credible evidence. The US Government warns that Russian officials may unreasonably delay consular assistance to detained US citizens.

Russian authorities have introduced criminal liability for publishing and distributing 'deliberately misleading' information about the Russian armed forces and any military operations. These laws have been interpreted and applied very broadly to many forms of dissent.

Law enforcement agencies in Russia cooperate closely with agencies in the Commonwealth of Independent States (CIS) countries. If you commit an offence in one of these countries, you may be detained in another (including at the border) and extradited for prosecution. 

If you're arrested or jailed, the Australian Government will do what it can to help you under our  Consular Services Charter . But we can't get you out of trouble or out of jail.

Russian authorities imposed restrictions on real estate and foreign currency transactions for foreign residents. These restrictions can be revised at short notice. Seek advice from local authorities.

Possessing, selling, consuming, or carrying any illegal drugs is illegal.

Penalties are severe and include long prison terms.

Russia has strict rules around medication carried into the country for personal use, including some medications that you can get over the counter in Australia.

If you don't declare restricted medications, authorities could detain you. See  Health .

• Carrying or using drugs

Routine police checks are common in public places.

Carry your passport, visa and migration card with you at all times. Authorities won't accept copies.

If you can't provide travel documentation on request, authorities can detain and fine you.

In Russia, it's illegal to:

• take photos of military places, strategic sites and other sensitive areas, such as passport control and guarded railway sites
• use commercial film, television or camera equipment in public areas without permission, but hand-held home video cameras are allowed
• use drones without permission from the Russian aviation authority.

Penalties for breaching the law include fines, jail and deportation.

Russia regulates religious activity. Authorities restrict activities such as preaching and distributing religious materials.

If you plan to engage in religious activity, ensure you're not breaking local laws.

Contact the Embassy or Consulate of Russia for more information.

Cybersecurity laws

Russia has blocked or restricted some social media platforms and websites, including Facebook, Instagram, LinkedIn and Twitter.

Russia has banned certain Virtual Private Networks (VPN) and has indicated it will implement a nationwide ban on VPNs in March 2025.

• Cyber security when travelling overseas
• Federal Service for Supervision of Communications, Information Technology and Mass Media (Roskomnadzor)

Official documents

Some Australian documents, such as birth or marriage certificates, need to be  legalised  before Russian authorities will accept them.

If you have an Australian document that you need to use while in Russia, contact the Embassy or Consulate of Russia for information.

Apostilles  and some legal certificates can be issued by:

• DFAT  in Australia
• Australian embassies and high commissions  overseas

Surrogacy laws

Russia has laws governing child surrogacy and has passed legislation banning surrogacy for all foreigners except those married to Russian citizens. Recent court cases have resulted in long custodial sentences for some providers of surrogacy services. All children born through surrogacy in Russia are granted Russian citizenship, regardless of their parent's citizenship.

Get independent legal advice before making surrogacy arrangements in Russia or with residents of Russia.

• Going overseas for international surrogacy
• Going overseas to adopt a child

Australian laws

Some Australian criminal laws still apply when you're overseas. If you break these laws, you may face prosecution in Australia.

• Staying within the law and respecting customs

Dual nationality

Russia doesn't recognise dual nationality.

In November 2022, Russia announced that the partial mobilisation of military reservists for the conflict in Ukraine was complete. However, a decree formalising the completion hasn't been issued. Russia may subject males it regards as Russian to mobilisation, regardless of any other citizenship held. Laws introducing heavy penalties for 'crimes against military service' have been passed. The Australian Government won't be able to intervene if you are subjected to mobilisation.

Conscription occurs regularly, and Russia may subject males it regards as Russian to mandatory conscription, regardless of any other citizenship held. Conscription in Russia occurs semi-annually, and conscripts typically serve one year. From 1 January 2024, the maximum conscription age will change from 27 to 30 years old. Russian authorities have also passed laws allowing for the draft notice to be serviced to the conscripts online and preventing conscripts from leaving the country once the notice is registered and sent.

Russian authorities won't recognise your Australian nationality if you're a dual national. They will treat you like any other national of Russia.

If you're a dual national:

• you must enter and leave Russia on a Russian passport
• you can enter Russia using a repatriation certificate (svidetelstvo na vozvrashcheniye) if you don't have a Russian passport, but you must still leave Russia on a Russian passport
• you must declare any other nationalities or foreign residency permits to the Russian Ministry of Internal Affairs
• you could be conscripted into the Russian military if you're a male between the ages of 18 and 30 

If you're a dual national, this limits the  consular services  we can give if you're arrested or detained.

Contact the  Embassy or Consulate of Russia  well before any planned travel to Russia.

Dual nationals can't leave Russia without a valid Russian passport.

You'll need to get a new Russian passport before you leave if:

• your Russian passport expires while you're in Russia
• you enter Russia using a repatriation certificate

Getting a new Russian passport for non-residents is complex and can take up to 3 months. The Australian Government is unable to intervene or fast-track this process.

Children born outside Russia and added to their parents' Russian passports need their own passport to leave Russia.

If you're travelling alone with a child, Russian border authorities may require the following:

• documentary evidence of your relationship to the child
• written permission for the child to travel from the non-travelling parent
• Dual nationals

Local customs

Same-sex relationships are legal in Russia but not widely accepted.

Intolerance towards the LGBTI community is common, particularly outside Moscow and St Petersburg.

People have reported violence against members of the LGBTI community, including by local security forces.

In April 2017, there were reports of arrests and violence against LGBTI people in Chechnya.

In November 2022, Russia passed a law banning "LGBT propaganda", criminalising any act regarded as an attempt to promote what Russia calls "non-traditional sexual relations". Sharing or displaying material promoting "non-traditional relationships" is now a serious criminal offence. The bill broadens the existing law banning the promotion of 'non-traditional sexual relationships' to minors.

• Advice for LGBTI travellers

Visas and border measures

Every country or territory decides who can enter or leave through its borders. For specific information about the evidence you'll need to enter a foreign destination, check with the nearest embassy, consulate or immigration department of the destination you're entering. 

Australia and other countries have placed sanctions on Russia. Russia's response to these sanctions may disrupt travel and affect travellers.

You need a visa to enter Russia unless you're travelling on certain commercial cruise ships.

You can't get a visa on arrival.

If you arrive in Russia without a valid visa, authorities will fine, detain and deport you at your own expense. They may bar you from re-entering.

Make sure you apply for the correct visa type, such as 'tourist' and 'visitor' visas.

If your visa type doesn't match the purpose of your visit, authorities may:

• not let you enter 

You may need to provide biometric fingerprints for the visa application process.

After you get your Russian visa, check your passport details are correct, including the following:

• passport number
• date of birth
• intention of stay
• validity dates

If there are errors, return your passport to the  Russian Embassy or Consulate  for correction.

It's impossible to amend visa details once you're in Russia.

Discuss your travel plans with your cruise operator before you travel to check if you need a visa.

Check transit visa requirements if you transit through Russia to a third country.

• Russian Embassy
• Going on a cruise

Border measures

If, despite our advice, you decide to enter Russia, expect thorough security checks at the border, including questioning and inspections of electronic devices.

Entry and exit conditions can change at short notice. Contact the nearest  embassy or consulate  for details about visas, currency, customs and quarantine rules.

Australians sanctioned by Russia

The Russian Foreign Ministry issued statements on its website advising that, in response to Australian sanctions, the Russian Government had added several Australians to a 'stop list', denying them entry into Russia on an indefinite basis.  

These statements can be viewed here (copy and paste the URL into a new browser if you can't open the link):

• 17 April 2024 statement – https://www.mid.ru/ru/foreign_policy/news/1944697/ (in Russian)
• 21 June 2023 statement -   https://mid.ru/en/foreign_policy/news/1890258/
• 16 September 2022 statement  -  https://mid.ru/ru/foreign_policy/news/1830085/  (in Russian)
• 21 July 2022 statement  -  https://www.mid.ru/en/foreign_policy/news/1823204/
• 16 June 2022 statement  -  https://www.mid.ru/en/foreign_policy/news/1818118/
• 7 April 2022 statement  -  https://www.mid.ru/en/foreign_policy/news/1808465/

DFAT can't provide advice on the implications of another country's sanctions. If you're listed, you should obtain legal advice if you have concerns about the potential impacts of the Russian sanctions. Do not travel to Russia if you're on Russia's 'stop list'. 

Other formalities

Migration card.

All foreign visitors receive a migration card on arrival in Russia.

If you receive a paper migration card, keep the stamped exit portion of the card with your passport.

The migration card covers both Russia and Belarus. You must show the stamped card to passport control when leaving either country.

If you lose your migration card:

• your departure could be delayed
• you could be stopped from staying at a hotel in Russia

You can get a replacement from the Russian Ministry of Internal Affairs, which is complex and could delay your departure.

Biometric fingerprinting

Foreign citizens entering Russia for work or intending to stay over 90 calendar days may be subject to biometric fingerprinting and regular medical check-ups. The procedure of biometric fingerprinting will need to be done only once. Medical check-ups will need to be re-taken upon the certificate's expiry (valid for 1 year).

Travel with children

If you're  travelling with a child , you may need to show evidence of parental, custodial or permission rights. This is particularly the case for dual nationals. See  Local laws

• Advice for people travelling with children

Electronics

The government strictly controls the import of electrical and some high-technology equipment.

The rules are complex.

You may import terminal global positioning systems (GPS) devices if you declare them on arrival. However, you'll need a special permit to import a GPS device connected to a computer or an antenna.

Authorities can detain you if you don't have a permit.

You must show proof of advanced approval to import a satellite phone. Request approval from the  Federal Service for the Supervision of Communications .

Russian border officials can demand to inspect any electronic device, including installed software when you leave.

Travel between Russia and Belarus

Do not travel to Russia and Belarus due to the security environment and impacts of the Russian invasion of Ukraine. If you’re in Russia or Belarus, leave immediately using the limited commercial options available or private means if it's safe to do so.

If, despite our advice, you decide to enter Belarus from Russia, note that the government doesn't allow foreigners to cross the land border between Russia and Belarus.

If you travel between Russia and Belarus, it must be by air.

If you're travelling between Russia and Belarus, you must have visas for both countries.

Visa-free entry into Belarus doesn't apply to travellers arriving from or travelling to Russia.

Contact the  Embassy of Russia  and the  Ministry of Foreign Affairs of Belarus  for details.

Registering your stay in Russia

If you stay more than 7 working days, including your arrival and departure day, you must register with the Russian Ministry of Internal Affairs.

You have to pay a registration fee.

Most hotels do this for their guests, but you're legally responsible. Confirm with check-in staff on arrival that they've registered you.

The registration process can be complex if you're not staying at a hotel.

Register at the nearest post office if you're travelling on a visitor visa.

Register through your employer if you're travelling on a visa that lets you work. Confirm with your employer that they've registered you.

If you don't register, authorities can fine you or delay your departure.

• The Russian Embassy

Visa overstays

Make sure you leave Russia before your visa expires. Some visas, including tourist visas, can't be extended.

If you overstay your visa, you won't be allowed to leave Russia until the Russian Ministry of Internal Affairs determines your legal status or deports you.

Authorities can detain you until they've processed your case.

Penalties for overstaying include fines and deportation.

You may be banned from re-entering.

Exporting goods

Russia has imposed temporary restrictions on exporting certain categories of goods, including foreign-made medical products. Seek advice from local authorities.

Russia has strict regulations on the export of antiques, artworks and items of historical significance. This is for items purchased in Russia or imported to Russia from overseas. It includes modern art and posters if they are particularly rare or valuable.

Authorities may not allow the export of items more than 100 years old.

If you want to export any antiques, artworks or items of historical significance:

• keep receipts of your purchases
• obtain an export permit from the Ministry of Culture in advance of travel — export permits aren't issued at the airport
• declare each item to border authorities when you leave Russia
• be ready to show each item to border authorities
• be ready to show receipts for each item to border authorities

Don't try to export items requiring permits without the relevant paperwork. This is a serious offence.

Legislation about the export of artwork and antiques from Russia may change without warning.

Some countries won't let you enter unless your passport is valid for six months after you plan to leave that country. This can apply even if you're just transiting or stopping over.

Some foreign governments and airlines apply the rule inconsistently. Travellers can receive conflicting advice from different sources.

You can end up stranded if your passport is not valid for more than six months.

The Australian Government does not set these rules. Check your passport's expiry date before you travel. If you're not sure it'll be valid for long enough, consider getting  a new passport .

Lost or stolen passport

Your passport is a valuable document. It's attractive to people who may try to use your identity to commit crimes.

Some people may try to trick you into giving them your passport. Always keep it in a safe place.

If your passport is lost or stolen, tell the Australian Government as soon as possible:

• In Australia, contact the  Australian Passport Information Service .
• If you're overseas, contact the nearest  Australian embassy or consulate .

If your passport is lost or stolen while ashore, you will need to obtain an emergency passport and an exit visa to leave Russia within the 72-hour visa-free period. If it’s not done within 72 hours, you will face a court hearing and possible fine, deportation and entry ban.

To arrange a new visa:

• obtain an official police report
• apply for a replacement passport through the  Australian Embassy in Moscow
• apply to Russian authorities for an exit visa
• include the police report with your application

If you replace your passport while in Russia, make sure authorities transfer your visa to the new passport.

Passport with 'X' gender identifier

Although Australian passports comply with international standards for sex and gender, we can't guarantee that a passport showing 'X' in the sex field will be accepted for entry or transit by another country. Contact the nearest  embassy, high commission or consulate of your destination  before you arrive at the border to confirm if authorities will accept passports with 'X' gender markers. 

More information:  

•       LGBTI travellers  

The currency of Russia is the Rouble (RUB).

Russian authorities have imposed temporary restrictions on the export of foreign currency in cash out of Russia. Travellers exiting Russia can't take more than the equivalent of $US10,000 in cash.

Make sure a customs official stamps your declaration. Only stamped declarations are valid.

You must carry proof that your funds were imported and declared or legally obtained in Russia.

Due to the Russian invasion of Ukraine, Mastercard, Visa, and American Express have suspended operations in Russia. Cards issued outside of Russia will not work at Russian merchants or ATMs. Cards issued inside Russia may continue to work, but they won't work outside Russia. It may not be possible for you to access your funds through Russian banks or to make payments to Russian businesses with non-Russian credit/debit cards. Be prepared with alternate means of payment should your cards be declined.

You may not be able to exchange Australian dollars as well as old, worn or damaged US dollar and euro banknotes into Russian rubles in Russia. Ensure you have enough money to cover your stay in Russia. 

Traveller's cheques aren't widely accepted, even in Moscow and St Petersburg.

Local travel

Postal services between Russia and Australia are temporarily suspended. 

More information 

• Australia Post website

Confirm with your transport operator that services are still operating if you plan to depart Russia. Commercial travel routes between Russia and Europe are disrupted. Expect thorough security checks at the border, including questioning and inspections of electronic devices.

Flights between Russia and Europe have been affected by measures taken in response to the Russian invasion of Ukraine. Several Russian airports are now closed to the public, disrupting internal flights to and from Moscow and other cities. The train and bus service between St Petersburg and Helsinki is suspended.

Finland  has closed border crossings with Russia indefinitely and maritime borders will close on 15 April. 

Latvia introduced an entry ban on vehicles registered in Russia in September 2023. More information can be found on the  State Revenue Service website . There's a ban on vehicles crossing into/from Estonia at the Ivangorod-Narva crossing. Train service is also suspended. Entry and exit on foot will still be allowed. Additional restrictions or entry requirements could be imposed or changed suddenly. Be aware that some borders may close without notice. 

If you're travelling through an overland border crossing into  Estonia  or  Latvia , confirm the entry requirements for your destination before arrival.

Australia and other countries have placed sanctions on Russia. Russia's response to these sanctions may disrupt travel and affect travellers. Confirm entry requirements for your  destination  before arrival, as additional restrictions or entry requirements could be imposed or changed suddenly.

If, despite our advice, you decide to go to Chechnya or the North Caucasus, you must first get permission from the Russian Ministry of Internal Affairs.

Several other areas of Russia, especially in Siberia and the Russian Far East, are also 'closed' areas.

Foreigners need government permission to enter 'closed' areas.

If you need government permission or are unsure if you need it, contact the Russian Ministry of Internal Affairs.

Driving permit

You should carry an International Driving Permit (IDP).

You may drive with an Australian driver's license if you carry it with a notarised Russian translation.

Road travel

Driving in Russia can be hazardous due to:

• poor driving standards
• ice and snow in winter
• poor road conditions in rural areas

The blood alcohol limit for drivers is 0%.

• Driving or riding
• the Russian Embassy

Some taxis appear official but aren't licensed by local authorities.

People have reported extortion and  robbery  while taking unauthorised taxis. See  Safety

Book an official taxi by phone, at major hotels and from inside airports.

Flights from Russia to other countries are limited. These may change or be suspended at short notice. You should contact airlines or travel agents directly for the most current information.

The  EU announced  that 21 Russian-owned airlines were banned from flying in EU airspace due to safety concerns.

Russian airlines and railways may be affected by shortages of parts and essential technical components for their fleets, affecting maintenance and safety standards. If you're flying domestically or internationally, research your aviation provider before choosing their services.

DFAT doesn't provide information on the safety of individual commercial airlines or flight paths.

Check Russia's air safety profile with the  Aviation Safety Network

Emergencies

Depending on what you need, contact your:

• family and friends
• travel agent
• insurance provider

Always get a police report when you report a crime.

Your insurer should have a 24-hour emergency number.

Consular contacts

Read the  Consular Services Charter  for what the Australian Government can and can't do to help you overseas.

For consular help, contact the Australian Embassy in Moscow.  Our ability to provide consular assistance in Russia is limited. The Australian Government will not be able to evacuate you from Russia.

Australian Embassy, Moscow

13 Kropotkinsky Pereulok Moscow 119034 Russia Phone: (+7 495) 956-6070  Fax: (+7 495) 956-6170  Website:  russia.embassy.gov.au Twitter:  @PosolAustralia

If you're in St Petersburg, you can also contact the Australian Consulate for limited consular help.

Australian Consulate, St Petersburg

Moika 11 St Petersburg 191186 Russia Tel: (+7 964) 333 7572 (NOT for visas) Email:  [email protected]  (NOT for visas)

Check the Embassy website for details about opening hours and any temporary closures.

24-hour Consular Emergency Centre

Australians in need of consular assistance should contact the Australian Government 24-hour Consular Emergency Centre:

• +61 2 6261 3305 from overseas
• 1300 555 135 in Australia

Travelling to Russia?

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Moscow International Business Center (Moscow City)

• Guide to Russia

What can you do at Moscow City?

• Dine in style: Moscow City is home to 100+ cafes and restaurants, including Europe’s highest restaurant and ice-cream shop
• See Moscow like never before: Ascend to one of Moscow City’s observation decks for an unparalleled panorama of Moscow
• Admire world-class architecture: Each of Moscow City’s skyscrapers has distinctive architecture and design
• Learn something new: Visit the Museum of High-Rise Architecture in Moscow or the Metro Museum

Moscow City is a multifunctional complex in the west of Moscow, which has come to represent the booming business of Russia’s capital. Its skyscrapers enrich Moscow’s skyline, contrasting the medieval cupolas and Stalinist high-rises. Visitors to Moscow City can enjoy entertainment high in the sky, as the complex is home not just to offices, but to restaurants, cinemas, viewing platforms, and museums.

Photo by Alex Zarubi on Unsplash

History of Moscow City

Moscow City was first conceived in 1991 by honoured Soviet architect Boris Tkhor, who proposed to construct a business center in Moscow. It would be complete with gleaming skyscrapers rivalling those of New York and London, to reflect the new life and growing ambitions of post-Soviet Russia.

The chosen site was a stone quarry and disused industrial zone in western Moscow, in between the Third Ring Road and Moskva River. Initially, the territory was divided into 20 sections arranged in a horseshoe shape around a central zone. The skyscrapers would increase in height as they spiralled around the central section, with shorter structures built on the waterfront to give the taller buildings behind a view of the river. 

Architect Gennady Sirota, who contributed to iconic projects such as the Olympic Sports Complex on Prospekt Mira, was selected as the chief architect, and many other world-famous architects were attracted to Moscow to realise their visions in Moscow City.

What can you see and do at Moscow City?

Where Moscow’s cityscape was once dominated by Stalin’s Seven Sisters skyscrapers , this is no more. Moscow City is home to eight of Russia’s ten tallest buildings, six of which exceed 300 metres in height. More buildings are still under construction there today, including the One Tower (which will be Europe’s second-tallest building). Once completed, Moscow City will comprise more than 20 innovative structures.

Each of Moscow City’s skyscrapers was designed by its own architect, lending the cluster of skyscrapers a unique appearance. Aside from being a site of architectural wonder, Moscow City is a place for leisure and entertainment with over 100 cafes and restaurants, exhibition spaces, cinemas, viewing platforms, and more.

Photo by Nikita Karimov on Unsplash

Federation Tower

• East Tower: 374m, 97 floors; West Tower: 243m, 63 floors
• Completed in 2017
• Architects: Sergey Tchoban and Peter Schweger

The East Federation Tower is the tallest building in Moscow, and the second-tallest building in Europe after the Lakhta Centre in St Petersburg. Visitors can enjoy a luxurious meal of seafood, truffles or steak at restaurant ‘Sixty’ on the 62nd floor of the West Tower, or visit Europe’s highest observation deck, ‘Panorama 360’, on the 89th floor of the East Tower.

Did you know? The ice cream and chocolate shop on the 360 observation deck are the highest in the world!

• South Tower: 354m, 85 floors; North Tower: 254m, 49 floors
• Completed in 2015
• Architect: Skidmore, Owings & Merrill LLP

The South OKO Tower is the third-tallest building in Russia and Europe. Here, you can visit ‘Ruski’ to dine on hearty Russian cuisine cooked on a real Russian stove, and have a drink in the ice bar. Alternatively, visit restaurant, nightclub and performance space ‘Birds’; the restaurant is the highest in Europe, situated on the 86th floor roof terrace alongside an observation deck. The OKO Towers are also home to karaoke club ‘City Voice’.

Did you know? Underneath OKO Towers is the largest underground parking in Europe, with 16 levels and 3,400 parking spaces.

Mercury Tower

• 339m tall, 75 floors
• Architects : Mikhail Posokhin, Frank Williams, Gennady Sirota

Another multifunctional skyscraper, which was designed as the first truly ‘green’ building in Moscow. The Mercury Tower has a distinct geometric shape and copper-coloured glazing, and was the tallest building in Europe upon completion. Visit ‘More i myaso’ (Sea and meat) on the first floor of the tower to enjoy European and Mediterranean cuisine whilst surrounded by greenery. On the 2nd and 40th floors a modern art gallery, the ‘ILONA-K artspace’, has just opened.

City of Capitals

• Moscow Tower: 302m, 76 floors; St Petersburg Tower: 257m, 65 floors
• Completed in 2009
• Architect: Bureau NBBJ

The unique geometric design of the City of Capitals towers resembles stacks of rotating blocks, and is rooted in Constructivism of the early Soviet period (many Soviet Constructivist buildings can be found in Moscow). Visitors to the Moscow Tower can enjoy a range of cuisines – traditional Italian dishes on the summer terrace of ‘Tutto Bene’, Panasian cuisine in the tropical luxury of the ‘Bamboo Bar’ on the 1st floor’, and poke or smoothie bowls at ‘Soul in the Bowl’ cafe on the 80th floor.

Tower on the Embankment

• Tower A: 84m; Tower B:127m; Tower C: 268m, 61 floors
• Completed in 2007
• Architects: Vehbi Inan and Olcay Erturk

After completion, the Tower on the Embankment was the tallest building in Europe, and is now the 13th tallest. It houses the headquarters of several large Russian and international  companies, including IBM and KPMG. There are two cafes located on the 1st floor of Tower C – self-service café ‘Obed Bufet’ (Lunch Buffet) and Bakery Chain ‘Khleb Nasushchny’ (Daily Bread).

Evolution Tower

• 255m tall, 54 floors
• Architects: Philip Nikandrov and RMJM Scotland Ltd

Evolution is Moscow City’s most recognisable tower, and the 11th tallest building in Russia. Its façade is a true architectural marvel, comprising continuous strips of curved glazing spiralling high into  the sky. According to the architect, Philip Nikandrov, the spiral shape of the tower honours centuries of architectural design in Russia, from the onion domes of St Basil's Cathedral to Vladimir Shukhov’s Tatlin Tower, a masterpiece of Constructivist design. Outside the Evolution tower is a landscaped terrace and pedestrian zone descending to the Presnenskaya Embankment, which was also designed by Nikandrov.

Did you know? Moscow’s largest wedding palace was supposed to be built on the site of the Evolution tower, though the project was abandoned.

• 239m tall, 60 floors
• Completed in 2011

Imperia’s interesting design has a curved roof and an arched glass façade. Inside the tower are various cafes including ‘City Friends’ for all-day breakfasts and light lunches, ‘Mama in the City’ for simple meals of Russian cuisine, and ‘abc kitchen’ for European and Indian-inspired dishes. Alternatively, visit ‘High Bar’ on the 56th floor for cocktails with a view. In Imperia you’ll also find the Museum of High-Rise Construction in Moscow (suitably located on the 56th floor), and the Camera Immersive Theatre.

Did you know? Inside Vystavochnaya metro station is the Metro Museum , dedicated to the history of the beautiful Moscow Metro!

• 130m tall, 26 floors
• Completed in 2001
• Architect: Boris Tkhor

Tower 2000 was Moscow City’s first tower. It stands on the opposite bank of the Moskva River, and houses a viewing platform from which visitors can admire an unparalleled panorama of Moscow City. The Bagration Bridge reaches across the river from the tower to Moscow City, and underneath are piers from where you can take boat trips.

Photo by Alexander Popov on Unsplash

Afimall is Moscow’s largest entertainment and shopping complex, home to 450 shops, cafes and restaurants, a cinema, and a virtual-reality game park. The shopping centre is located in the central section of Moscow City, and a cinema and concert hall are currently under construction there.

What’s nearby?

Sechenov Botanical Gardens: The botanical gardens of the First Moscow State Medical University was created for students’ training and research in 1946. Today it is open for free visits, and is home to a large arboretum.

Park Krasnaya Presnya: This park belonged to the Studenets estate of the Gagarin princes. It is a monument of 18th and 19th century landscaping, with Dutch ponds, ornate bridges, and tree-lined alleys. There are also sports facilities, sports equipment rental, and cafes.

Photo by Akkit  on Wikipedia

Essential information for visitors

Website: https://www.citymoscow.ru/

Email: [email protected]

Phone: +7 (495) 730-23-33

Nearest metro: Mezhdunarodnaya (closest to the skyscrapers), Delovoy Tsentr (underneath Afimall), Vystavochnaya (closest to Expocentre)

Related Tours

Moscow - St. Petersburg 3-star cruise by Vodohod

This is our most popular cruise covering Moscow and St. Petersburg and all of the significant towns between these 2 cities. Besides the Two Capitals, you will visit the ancient towns of Uglich, Yaroslavl and Goritsy, the island of Kizhi, and Mandrogui village.

Cruise Ship

Two Capitals and the Golden Ring

This tour covers the best sights of Moscow and St. Petersburg along with a trip to the Golden Ring - a group of medieval towns to the northeast of Moscow. Ancient Kremlins, onion-shaped domes and wooden architecture is just a small part of what awaits you on this amazing tour.

Accommodation

PRIVATE TOUR

Classic Moscow

This is our most popular Moscow tour that includes all the most prominent sights. You will become acquainted with ancient Russia in the Kremlin, admire Russian art in the Tretyakov Gallery, listen to street musicians as you stroll along the Old Arbat street, and learn about Soviet times on the Moscow Metro tour.

Our travel brands include

Express to Russia

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