concur travel how to use unused tickets

FAQ: All About Unused Tickets

1. How do I use an unused credit when booking online?

Travelers can see their unused credits in the online booking tool (OBT). That said, OBTs don’t indicate that a traveler should use a particular credit. They also don’t have a simple button to “use this credit.”

The process of applying unused ticket credits to an online booking is actually automated through Christopherson’s quality check system. So if a traveler books a flight on the same carrier for which they have an unused ticket credit, the automated ticketing process sends the reservation to our team to review.

This happens because there are times when the airline’s rules for the old ticket render the unused credits invalid toward the new ticket. For example, some airlines have rules that result in the loss of any remaining balance if the cost of the new ticket is less than the unused ticket credit. In such instances, the unused ticket may not be applied so that you don’t lose any value of the original ticket.

It is because of the variety of variables that our team reviews those online bookings against the rules the carrier attached to your unused credits. When unused credits can be validated, they will be applied accordingly to the new reservation.

When unused ticket credits are applied, they will show on the receipt/invoice for the new ticket.

2. What if I don’t want to use an unused ticket credit when I’m booking online?

Christopherson’s systems are set up to apply your unused credits sooner rather than later so you don’t lose the value of the old tickets. Therefore, online bookings prompt us to use your credits.

If you do not want a credit used for a specific trip, you would need to contact our advisor team to book your reservation and document why you do not want to use the available credit on file.

3. Can I get a refund instead of getting unused ticket credits?

More often than not, airline tickets are non-refundable. This is because refundable tickets cost more and buying them is a decision that must be made at the time of purchase.

Getting a refund depends on the airline’s rules and most situations do not permit a refund. Refunding non-refundable tickets is typically only allowed when there is a major schedule change and the traveler isn’t willing to accept the new option. That said, some exceptions may exist in rare cases. Christopherson can help you look up the rules for your ticket and request a refund for tickets that match the refund policies. Additional service fees may apply.

4. Can unused tickets be transferred? What do we do with unused tickets for former employees?

Most major domestic airlines allow name changes for a name change fee. Most international carriers do not allow for transferrable tickets. Your Account Manager can help you find out if your airline contracts waive name change fees. Keep in mind that name changes are only allowed for wholly unused tickets and any difference in fare is always owed.

Christopherson’s software platform, AirPortal, shows whether a ticket is transferrable in a toggle located next to the unused ticket (in the unused ticket report). Here are a few best practices for managing and transferring unused tickets:

– Only mark unused tickets as “transferrable” from travelers who are either no longer with the company or are no longer traveling for their job.

– Convert unused tickets to transferrable in small batches by earliest date of expiration. Converting 25 or more tickets at a time creates challenges in applying the right funds to new bookings.

Use this guide for more best practices on managing and transferring unused tickets.

5. We tried to use unused airline credits from former employees,  but the airline charged us $300 to transfer the credit. Is there any way around this

Unfortunately, the airlines set their own rules and fees and they do enforce them. For cases like this, where a name has to be changed, many airlines do charge name change fees, and there may be a cost for the difference in fare.

While there typically isn’t a way around the airlines’ fees, the best way to get the most out of your unused credits, is to work with our advisors. They know the all the rules attached to your tickets and are experts at applying unused credits to new tickets. They will work to get as much value as possible out of the money you’ve already spent.

6. Who should I call if I need help reusing an unused ticket? Is there a fee for this?

Any of Christopherson’s advisors can assist in answering questions about what can or cannot be done with unused ticket credits. You can reach them via email ( [email protected] ) or phone (800-600-3737). There is no fee to inquire, but if your advisor processes an exchange, refund, name change, etc., standard fees do apply. There may also be airline fees to reuse certain credits.

7. Are there any reports I should create to ensure we don’t lose any unused tickets?

While you can download ad hoc reports from our software platform, AirPortal, Christopherson sends automated unused ticket reports to travel managers on a monthly basis. Please let your Account Manager know if you’re not receiving those reports or have questions about your company’s unused tickets.

Travelers also receive notifications from Christopherson 30, 90, and 120 days before their own unused ticket credits expire. Their unused tickets are also listed on their AirPortal traveler dashboard and are viewable in your online booking tool. This helps travelers stay aware of their unused tickets and encourages reuse. Unused tickets are integrated with both travel agent and online bookings.

8. How do I get information about unused tickets for specific employees and departments within my organization?

Corporate travel managers are able to see their company’s unused tickets in our software platform, AirPortal, under “Unused Tickets” in the Main Menu.

You can also reach out directly to our Account Management or Client Services Teams for this information. They will be able to provide you a full list of all the information you’re seeking.

9. I have unused tickets that are set to expire. Is there any way around the travel completion date?

The airlines have not extended ticket validity farther than they already have. We don’t suggest holding out for another extension. Instead, we suggest trying to use your unused tickets within their ticket validity, perhaps even as one-way tickets prior to their expiration so you don’t lose that value.

If you have additional questions about unused tickets, please let us know. And if you’re a client with unused tickets you’d like us to review, you can always reach out to our Account Management and Client Services Teams.

Connect with our team of experienced travel experts to learn how Christopherson can help your business travel with ease.

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• Per Diem Lookup

Frequently asked questions, per diem

What is per diem?

How do I find the per diem rate for (city/county, state)?

What is the difference between non-standard areas (NSA) and standard CONUS locations?

How are the CONUS per diem rates set for NSAs?

How does GSA set boundary lines for where per diem rates apply?

How can a CONUS non-standard area (NSA) receive a special review?

How can I request the establishment of a new NSA?

What if a city is not listed on the CONUS Per Diem website?

Can hotels refuse to honor the per diem rate to federal government employees and federal government contractors?

Is the hotel’s GOV rate the same as the federal per diem rate?

Are lodging taxes included in the CONUS per diem rate?

Are taxes and gratuity (tips) included in the Meals and Incidental (M&IE) expense rate?

What is considered an incidental expense?

How often is a study conducted on the M&IE expense rates?

What is the M&IE reimbursement rate during the first and last travel day?

Can I combine the lodging and M&IE per diem rates ("mix and match") in order to get a nicer hotel room or spend more on meals?

Do I need to provide receipts?

What do I do if there are no hotels available at per diem?

Do I receive a meal reimbursement for day travel away from my regular duty station?

How much per diem can I pay a contractor?

How much can a trucker deduct for meals per day?

Per diem is an allowance for lodging, meals, and incidental expenses. The U.S. General Services Administration (GSA) establishes the per diem reimbursement rates that federal agencies use to reimburse their employees for subsistence expenses incurred while on official travel within the continental U.S. (CONUS), which includes the 48 contiguous states and the District of Columbia. The U.S. Department of Defense (DOD) establishes rates for travel in non-foreign areas outside of CONUS, which includes Alaska, Hawaii, and U.S. territories and possessions. The U.S. Department of State establishes rates for travel in foreign areas. For more information on rates established by DOD and the State Department visit travel.dod.mil and aoprals.state.gov .

Please visit www.gsa.gov/perdiem  to find the rates. Click on a state on the map to view that state's rates or enter the location in the search box. Even though some cities are listed for your lookup convenience, not all cities can or will be listed. To look up the county a destination is located in, visit the Census Geocoder . If neither the city nor county you are looking for is listed on the GSA per diem rate page, then the standard CONUS rate applies.

Non-standard areas (NSAs) are frequently traveled by the federal community and are reviewed on an annual basis. Standard CONUS locations are less frequently traveled by the federal community and are not specifically listed on our website.

Per diem rates are set based upon contractor-provided average daily rate (ADR) data of local lodging properties. The properties must be fire-safe and have a FEMA ID number. The ADR is a travel industry metric that divides room sales rental revenue by the number of rooms sold. All rates are evaluated to ensure that they are fair and equitable in the GSA and Office of Management and Budget approval process. For more detailed information, visit the Factors Influencing Lodging Rates page.

5 U.S.C § 5702 gives the Administrator of the U.S. General Services Administration (GSA) the authority to establish the system of reimbursing Federal employees for the subsistence expenses (lodging, meals, and incidentals) of official travel. The law governs how GSA sets rates today, and allows the GSA Administrator to establish locality-based allowances for these expenses with a reporting requirement back to Congress. The law was established to protect Federal employees by fairly reimbursing them for travel expenses. In addition, if a Federal employee cannot find a room within the established per diem rates, the travel policy allows the agency to reimburse the actual hotel charges up to 300 percent of the established per diem rates.

The per diem program has several standards that it follows in its systematic structured per diem methodology. The first level is having a "standard rate" that applies to approximately 85 percent of counties in the continental United States.

It is GSA's policy that, if and when a Federal agency, on behalf of its employees, requests that the standard rate is not adequate in a specific area to cover costs of travel as intended by the law, GSA will study the locality to determine whether the locality under study should become a "non-standard area." If the study recommends a change, a change will be implemented as deemed appropriate. GSA has implemented a process to review and update both the standard and non-standard areas annually.

The standard "boundary line" for where non-standard areas apply is generally one county. This is the case for approximately 85 percent of the non-standard rates that GSA sets. However, in some cases, agencies have requested that the rate apply to an area larger than one county, such as a metropolitan area. In a very small number of cases, an agency can and has requested that a rate apply to just a city and not the entire county. In some rural areas, a rate sometimes applies to more than one county due to lack of an adequate data sample to set a rate otherwise.

GSA uses the Federal Information Processing Series (FIPS) code standard for its apply areas. While GSA often uses ZIP codes to select hotel data samples, the apply area is coded by a FIPS code, unless a Federal agency only wants the rate to apply to certain ZIP codes. These codes are managed by the American National Standards Institute (ANSI) to ensure uniform identification of geographic entities through all federal government agencies.

In order for GSA to conduct a "special" review of a non-standard area (NSA) during the current fiscal year, a Federal Agency Travel Manager or an equivalent individual in grade or title must submit a signed letter on agency letterhead or stationery stating that the present per diem rate is inadequate. The request should contain the following information:

• The geographical areas you want us to study, especially ZIP codes.
• The property names (including addresses, ZIP codes, and rates) where your federal travelers stay while on temporary duty travel and those properties (including addresses, ZIP codes, and rates) that will not honor the federal lodging per diem rate.
• The number of times actual expenses were used and/or federal travelers had to use another lodging facility to stay within the maximum allowable lodging per diem rate, which resulted in additional transportation expenses (rental car, taxi) being incurred.

All valid requests postmarked no later than 12/31 will be eligible for this review. All valid requests received after 12/31, but before 4/1 will be evaluated during the following fiscal year's annual review cycle. After all the requirements are submitted, GSA will obtain updated data from our contractor to determine whether a per diem rate should be increased, decreased or remain unchanged. We will conduct no more than one "special" review for a particular NSA annually.

Letters should be sent to: General Services Administration, Office of Government-wide Policy, 1800 F St. NW., Washington, DC 20405. For more direct service, please also scan and email your request (a signed letter on agency letterhead must be attached) to [email protected] .

The procedure and the request deadline are the same as FAQ #6. However, requests received after 3/31 will not be included in the following fiscal year's annual review cycle because the annual review will have already begun.

If a city is not listed, check to ensure that the county within which it is located is also not listed. Visit the Census Geocoder to determine the county a destination is located in. If the city is not listed, but the county is, then the per diem rate is the rate for that entire county. If the city and the county are not listed, then that area receives the standard CONUS location rate.

Hotels are not required to honor the federal per diem rates. It is each property’s business decision whether or not to offer the rate. Hotels also may or may not choose to extend the rate to other individuals, such as government contractors.

Hotels sometimes offer a "GOV" rate, which might be different than the federal per diem rate. If it is higher, you need to receive approval for actual expense prior to travel in order to receive full reimbursement. It is the traveler’s responsibility to know the federal per diem reimbursement rates, and should not assume a GOV rate is the same as the federal per diem rate. See the FTR Chapter 301, Subpart D-Actual Expense and follow your agency's guidelines.

Lodging taxes are not included in the CONUS per diem rate. The Federal Travel Regulation 301-11.27 states that in CONUS, lodging taxes paid by the federal traveler are reimbursable as a miscellaneous travel expense limited to the taxes on reimbursable lodging costs. For foreign areas, lodging taxes have not been removed from the foreign per diem rates established by the Department of State. Separate claims for lodging taxes incurred in foreign areas not allowed. Some states and local governments may exempt federal travelers from the payment of taxes. For more information regarding tax exempt status, travelers should visit the State Tax Forms page.

Yes, the meals and incidental expense (M&IE) rate does include taxes and tips in the rate, so travelers will not be reimbursed separately for those items.

The Federal Travel Regulation Chapter 300, Part 300-3 , under Per Diem Allowance, describes incidental expenses as: Fees and tips given to porters, baggage carriers, hotel staff, and staff on ships.

An M&IE study has traditionally been conducted every three to five years. Based upon the recommendations of the Governmentwide Travel Advisory Committee, GSA began reviewing rates every three years starting with rates for FY 2016.

On the first and last travel day, Federal employees are only eligible for 75 percent of the total M&IE rate for their temporary duty travel location (not the official duty station location). For your convenience, the M&IE breakdown page has a table showing the calculated amount for the "First and Last Day of Travel."

For federal employees, the Federal Travel Regulation (FTR) does not make a provision for "mixing and matching" reimbursement rates. The lodging per diem rates are a maximum amount; the traveler only receives actual lodging costs up to that maximum rate. Therefore, there is no "extra" lodging per diem to add to the M&IE rate. Likewise, the M&IE per diem cannot be given up or transferred to lodging costs. See FTR 301-11.100 and 301-11.101 for more information.

For any official temporary travel destination, you must provide a receipt to substantiate your claimed travel expenses for lodging and receipts for any authorized expenses incurred costing over $75, or a reason acceptable to your agency explaining why you are unable to provide the necessary receipt (see Federal Travel Regulation 301-11.25 ).

You may ask your agency to authorize the actual expense allowance provision. The Federal Travel Regulation (FTR) 301-11.300 through 306 notes that if lodging is not available at your temporary duty location, your agency may authorize or approve the maximum per diem rate of up to 300% of per diem for the location where lodging is obtained. You should also ensure you have checked www.fedrooms.com to confirm there are no rooms available at per diem in the area where you need to travel.

According to the Federal Travel Regulation (FTR), travelers are entitled to 75% of the prescribed meals and incidental expenses for one day travel away from your official station if it is longer than 12 hours. Please see FTR 301-11.101 .

GSA establishes per diem rates and related policies for federal travelers on official travel only, and cannot address specific inquiries concerning the payment of contractors. If the contractor is on a federal contract, check with the contracting officer to see what is stated in their contract. Contractors should also check the travel regulations of their company.

GSA establishes per diem rates, along with its policies for federal employees on official travel only. Truck-related questions should be addressed either to the Department of Transportation ( www.dot.gov ) or the Internal Revenue Service ( www.irs.gov ).

PER DIEM LOOK-UP

1 choose a location.

Error, The Per Diem API is not responding. Please try again later.

No results could be found for the location you've entered.

Rates for Alaska, Hawaii, U.S. Territories and Possessions are set by the Department of Defense .

Rates for foreign countries are set by the State Department .

2 Choose a date

Rates are available between 10/1/2021 and 09/30/2024.

The End Date of your trip can not occur before the Start Date.

Traveler reimbursement is based on the location of the work activities and not the accommodations, unless lodging is not available at the work activity, then the agency may authorize the rate where lodging is obtained.

Unless otherwise specified, the per diem locality is defined as "all locations within, or entirely surrounded by, the corporate limits of the key city, including independent entities located within those boundaries."

Per diem localities with county definitions shall include "all locations within, or entirely surrounded by, the corporate limits of the key city as well as the boundaries of the listed counties, including independent entities located within the boundaries of the key city and the listed counties (unless otherwise listed separately)."

When a military installation or Government - related facility(whether or not specifically named) is located partially within more than one city or county boundary, the applicable per diem rate for the entire installation or facility is the higher of the rates which apply to the cities and / or counties, even though part(s) of such activities may be located outside the defined per diem locality.

Travel and Expense

What is a per diem, and how does it work.

A well-defined business travel policy can help eliminate confusion and frustration for employees. Simplifying the reporting and approval process can streamline operations. In the pursuit of simplification, many companies choose to adopt a per diem approach for travel expenses rather than requiring itemized receipts. So, what exactly is a per diem, how does it work, and what per diem policies are needed to reap the full benefits? 

What Is a Per Diem? 

The per diem meaning originates from the Latin phrase meaning "by the day." Per diem is a daily stipend designated to cover expenses incurred by employees during business travel. This allowance encompasses various costs such as: 

• Meals and snacks 
• Hotel stays 
• Rental cars or taxis 
• Parking fees 
• Incidentals, such as tips, internet fees, and business-related supplies 

Employees who travel for business receive a predetermined daily sum to meet their essential needs without requiring explicit approval for expense reimbursement. Some companies choose a per diem fee for all expenses while others provide a per diem meal allowance only. 

Most companies set per diem rates based on federal per diem rates published by the General Services Administration (GSA). The GSA rates provide per diem guidelines for lodging, meals, and incidental expenses across more than 10,000 cities and counties within the U.S. Per diem rates differ across locations, taking into account average costs of living and travel expenses. The Internal Revenue Service (IRS) also publishes per diem rates, which they update annually. For international travel, the U.S. Department of State provides benchmarks to help you ensure your employees are being fairly reimbursed for their business expenses when traveling abroad. 

Companies may also set per diem rates based on policies, such as setting rates for a particular class of hotel or airfare. For example, per diem rates might be set based on economy or business class rates, but not account for first-class travel for employees. Some organizations also specify certain expenses that are not covered by a per diem, such as alcohol or personal expenses. 

How Does Per Diem Work? 

When an employee goes on a business trip, they can claim an allowance for each day they are away. They usually do not need to provide itemized receipts, as the per diem rate is meant to cover everything.  

You calculate the total reimbursement by multiplying the per diem rate times the number of days spent on the trip. For example, let’s say an employee is going on a 3-day business trip and the company’s per diem rate is $150 per day. The total per diem would be 3 x $150 or $450 for the three-day trip. 

Partial Days and Unused Per Diem 

Different companies have different policies regarding per diem allowances for partial days of travel and unused per diem. For partial travel days, the per diem rate may be prorated based on the time spent on the trip. For partial days or days where expenses were less than the per diem, employees are allowed to keep any of the allowance that is not spent. Other organizations require employees to return the difference between the allowance and actual travel and entertainment expenses . 

What Is Per Diem Accounting? 

When employees go on a business trip and incur eligible expenses, they need to follow company procedures for accounting and reporting. 

In most cases, employees will need to track their expenses during the trip and specify any additional expenses that are not covered by the per diem rates. At the end of the trip, the employee submits an expense report to the accounting team which includes information about the trip, dates and destination, purpose, and expense breakdown. Typically, employees are not required to submit detailed receipts, although this can also vary based on company policies. 

After review and approval, employees are reimbursed for the eligible expenses in addition to the normal wages they earn while traveling. Some companies choose to issue employees a per diem payment before travel that they can use to pay for the trip. This amount would be noted and deducted from the expense report when filed. 

Expense management software helps effectively enforce and manage per diem programs. A sophisticated solution creates an efficient workflow, allows employees to quickly enter expenses on the go, and streamlines the approval process. At the same time, the software creates a complete audit trail and stored records for future review. 

H3: What Is Per Diem Work? 

Expenses reimbursement for travel should not be confused with per diem work. Per diem work refers to a daily rate that is paid as a flat fee for work or services. This type of payment structure is generally used for contracted specialists or temporary workers and is adjusted based on skills and services. 

Benefits of Per Diem Beyond the Numbers 

There are several key benefits for both employers and employees using a per diem method of reimbursement. 

Keeping It Simple 

Without having to track every expense and provide itemized receipts, both the reporting and approval processes are easier. This eliminates much of the administrative burden. Finance teams spend less time tracking down missing or lost receipts or verifying the accuracy of expense reports. 

An automated system to track expenses can significantly reduce the amount of data entry and human error that creeps into manual processing. 

Coupling a reporting platform with an accounting system using AI and automation can streamline straight-through processing to approve per diem reports. 

Increasing Policy Compliance 

By capping expenses at a reasonable rate, employees are encouraged to work within company guidelines and not submit requests for additional reimbursement. At the same time, there is no incentive to inflate expenses, such as adding additional miles to the use of a personal vehicle. 

Cost Savings 

By providing a per diem rate, employees know ahead of time that if they spend more than the per diem rate, it will come out of their pocket. As such, they are less likely to spend lavishly, be less than forthright about actual expenses, or engage in fraud . 

What Are the Downsides of Per Diem? 

There is a potential downside to deploying a per diem model for reimbursement. Employees may look at the per diem rate as part of their income or a way to increase their earnings. They may cut corners to keep more of the per diem rate for themselves. 

This may not always be a downside. If an employee opts to stay in a slightly lower-priced hotel, for example, it likely will not affect the quality of their work. However, if they skip sharing a meal with a high-value client when that’s the standard practice, it may undermine the relationship. 

Per diem may also incentivize an employee to travel more frequently, perhaps leading to unnecessary expenses. For example, they may choose to meet a contact in person over a meal rather than do a video chat. 

Per Diem Policies for Success 

Creating formal per diem policies and publishing them for employees is a critical first step. Your policies need to be clear and consistent. You also need to be aware of changes in the travel environment. With travel expenses rising , companies need to analyze their per diem rates at least annually to ensure they are keeping pace with inflation and actual costs in the marketplace. 

Other best practices for managing per diem include: 

• Basing per diem rates on current federal guidelines for geographic areas 
• Allowing exceptions to standard rates for high-cost cities, such as major metropolitan areas 
• Enforce rate consistency across employees and business units 
• Setting partial receipt requirements for lodging over certain thresholds 
• Not requiring detailed meal receipts within per diem allowance 
• Adjusting policies based on finance expense analysis 
• Providing convenient expense submission channels 
• Auditing policy compliance through random expense checks 
• Incentivizing employees to remain within per diem budgets 
• Requiring employees to get pre-approvals  

Incorporating Per Diem Into Your Financial Strategy 

Having the right tools and applications to manage your employee expenses and reimbursements is crucial with business travel. 

SAP Concur is the leading solution for integrating travel and expenses, helping organizations and employees streamline the reporting and approval process. By integrating near real-time data and AI to analyze transactions, businesses will know where and how spending occurs to provide greater transparency into spending. 

Contact SAP Concur to see how we can help you simplify the per diem process and automate your employee expense reimbursement . 

SAP Concur Enriches Travel and Expense Experiences with Generative AI at SAP Concur Fusion 2024

LAS VEGAS — SAP SE (NYSE: SAP) today announced new product and partnership milestones that reimagine travel and expense management experiences and offer new capabilities powered by generative AI.

These announcements were made at SAP Concur Fusion 2024 , the flagship conference for SAP Concur users and experts, from March 19-21 in Las Vegas.

AI is only as good as the quality and breadth of the data it draws upon. SAP Concur is one of the global market leaders in travel and expense solutions with more than 92 million end users booking travel and/or processing expenses.

SAP debuted new business AI capabilities in SAP Concur solutions to help customers save time and improve accuracy when managing business travel and expenses:

• Concur Request: Now uses generative AI to provide intelligent cost estimates for trip planning.
• ExpenseIt solution: Customers can upload receipt images to ExpenseIt web, where it taps AI to automatically create a new expense with several key fields prepopulated. Plus, ExpenseIt now itemizes hotel folios using generative AI.
• Generative AI search : A new capability within Concur Support allows SAP Concur customers to type questions in natural language and get quick answers using generative AI without having to submit a support ticket.

The evolution of Concur Travel, featuring a consumer-grade user experience, now offers new content and features:

• Hotel and rail content: New direct integrations to American Express GBT, BCD, CWT RoomIt, FCTG and HRS designed to enhance the traveler’s shopping experience by providing more options, clarity and transparency. Additionally, users can search, book and purchase UK rail content.
• Microsoft Teams integration : Travelers can share a reservation from their Concur Travel trip list to a Microsoft Teams chat, so that coworkers can book the same trip.
• Sustainability-based travel decisions: Through an integration with Thrust Carbon , one of the travel industry’s leading independent sustainability intelligence platforms, evolution of Concur Travel users can view and sort the greenhouse gas emissions of each flight segment, as well as rail and car rental options, and browse hotel providers by emissions, certifications and sustainability scores.

The new, reimagined Concur Expense experience is AI-powered, optimized for mobile and already being used by early adopter customers. In the new experience, expense reports are automatically created and easily managed thanks to the following capabilities and a new partnership with Mastercard :

• Automatic expense entry, itemization, and categorization with ExpenseIt
• Timeline view of expenses
• Intelligent notifications such as missing receipts, missing attendees or expense reports ready for submission
• Attendee suggestion based on expense type and amount
• Automated expense creation for Mastercard transactions

To learn more about announcements at SAP Concur Fusion or to join the virtual event, visit here .

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Media Contact: Kelly Murray, +1 (978) 708-6821, [email protected] , ET SAP Press Room ; [email protected]

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Ticket prices and travelcards

Fares for Moscow's public transport network are the same for every mode of transport making it really easy to travel. See all the different tickets here !

Troika Ticket

This is the most economical option if you're spending a few days in the Russian capital. The card can be purchased and recharged at various station machines or even with the special Moscow Metro application. Your balance can be checked on the app or in the small yellow terminals inside the metro stations. A trip works out at ₽ 42 ( US$ 0.50), but if you change transport within 90 minutes, you'll only pay ₽ 23 ( US$ 0.30) for the next trip.

The day ticket for the Moscow metro can be purchased at any of the stops in the city. The price is ₽ 265 ( US$ 2.90) per day and ₽ 500 ( US$ 5.50) for three days.

90-Minute Ticket

The most convenient card if you want to take several types of transport within an hour and a half period. It costs  ₽ 65 ( US$ 0.70) per person and allows one metro ride and an unlimited number of trips on other types of public transport in Moscow during the time of its duration.

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Where to stay

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Deion Sanders Has Made No In-Home Recruiting Visits As Coach at Colorado

• Author: Dan Lyons

In this story:

Deion Sanders has turned  Colorado football  into a dangerous program on the recruiting trail, and he’s done it without having to leave Boulder.

Sanders, who took over the Buffaloes in 2022 after three seasons at  Jackson State , quickly turned over the roster he inherited, bringing in a significant number of transfers. That trend continued with Colorado’s class in 2023–24. The latest class of new Buffaloes features just seven high school recruits (including five-star IMG Academy product Jordan Seaton ) and a whopping 24 transfers.

Given his approach to team building, it isn’t a huge surprise that Sanders does things differently in leading his program. Even so, USA Today ‘s revelation that he hasn’t made a single in-home recruiting visit is pretty stunning.

Colorado football coach Deion Sanders has not made any in-home visits with recruits, the school recently confirmed.

Kirby Lee/USA TODAY Sports

The publication obtained records showing that Coach Prime has not made a single off-campus contact with recruits since taking the job, despite having a $200,000 annual allowance for private air travel for recruiting purposes. That budget has gone unused.

The school confirmed both facts to USA Today  in a February email.

Time will tell whether this approach works for Sanders. Colorado’s 4–8 record in 2023 was a stark improvement from the 1–11 mark a year before, but the team hit a serious skid in the back half of the season after a 3–0 start. However, his transfer-heavy recruiting approach did not suffer significantly entering year two, with one of nation’s top groups of incoming transfers joining the program for the ’24 season. That group includes players from programs like Alabama, LSU and TCU.

This is a very different approach from coaches such as Jim Harbaugh , who did numerous in-home visits while at Michigan, going so far as to sleep at the house of former Michigan kicker Quinn Nordin in 2016. While Harbaugh went beyond the norm that year, in-home visits have long been a way for coaches to prove their interest level to high school players. However, the recruiting landscape has changed dramatically in recent years, and Sanders’s decision to target older transfer players may yet pan out as he looks to make Colorado a contender in the Big 12.

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How to use the Moscow Metro (PHOTOS+INFOGRAPHICS)

It’s really convenient to use the Moscow Metro and city trains. They operate from 5:30 in the morning to 1:00 at night and you can pay for them with the same ‘Troika’ ticket card. Indeed, the map of the subway looks complex. But that’s only at first glance.

For starters, let’s separate the underground metro from surface city trains. The underground map is marked by bright solid lines, while the lines of surface routes are marked by two parallel lines with a white gap in between.

Underground metro system

It has two ring lines – the brown Koltsevaya, or Circle line (5) and the new Bolshaya Koltsevaya line (Big Circle Line) colored turquoise (number 11). These rings cross all other underground metro lines, so if you need to reach another line from the outskirts – it’s convenient to use one of the ring lines.

Circle Line

We can consider that the center of the city is inside of the ring line (5). Also there’s a multitude of transfers from one line to another within the brown ring. The record holder is Biblioteka Imeni Lenina – Arbatskaya – Alexandrovsky Sad – Borovitskaya. These whole four lines crossed in one place (right next to the Moscow Kremlin). Also, you can reach the Kremlin quickly and conveniently from stations Okhotny Ryad – Teatralnaya – Ploshchad Revolyutsii, which also have transfers between each other.

Big Circle Line

You can also reach the Vnukovo Airport right by metro! The corresponding station of the Solntsevskaya Line (8A) was opened in September 2023.

How does the underground metro operate?

Pykhtino metro station, opened in 2023

The intervals between trains are really small – on average about 2 minutes; during rush hour, they run even more often. So you don’t need to run and squeeze yourself into closing doors (that’s also dangerous). Just wait for the next train, it’ll arrive quickly. Unlike the subway systems of other cities – the trains run along single lines, without branching away. So you can just board the train in the required direction without worrying that you will go somewhere you didn’t intend to.

There are only two exceptions:

• From Alexandrovsky Sad Station of the light-blue line trains run either to Mezhdunarodnaya Station (where Moscow City is located, where a lot of businessmen go) or to Pionerskaya.
• Bolshaya Koltsevaya line also has the so-called fork branching: from Savelovskaya Station to the Business Center (also to Moscow City).

Sometimes you can hear an announcement ‘This train runs to the station…’ If you need to go further, you simply need to get off at the station the train is bound for, and wait for the next train. Perhaps, this train just needs to go to the depot.

Surface routes:

Apart from the underground metro itself, the new map marks suburban trains. You can tell them apart immediately – these lines are indicated with two parallel lines with a white gap in between.

1) MCC: Moscow Central Circle (14)

Moscow Central Circle (MCC)

Let’s take a look at the map again and find a red circle, situated between the underground Koltsevaya (5) and Bolshaya Koltsevaya (11) lines. This is the Moscow Central Circle (14) or simply MCC.

This is a surface urban train that circles around the city. There are stations from where you can transfer to the underground metro. However, these transfers usually are not as short as between subway stations. Sometimes you’ll need about 10 minutes of walking to transfer.

So we don’t recommend you to use MCC purely as a transfer route. In addition, the interval between trains on MCC is longer than in the metro, and can reach 4-8 minutes, depending on the time of day.

However, a big advantage of the MCC is that it has a lot of stations that are far removed from the metro, and which are most conveniently reached specifically by the MCC.

2) Moscow Central Diameters (MCD)

Moscow Central Diameters (MCD)

Moscow diameters on the metro map are the longest lines that cross the entire city (hence, they are called diameters). They are reminiscent of urban trains, like S-Bahn in Berlin or Vienna or RER in Paris.

Those are suburban train lines that run from suburbs (from the Moscow Region, marked as a green shadow on the map) and, crossing the entire city, are bound for suburbs on the other side of the city. At some of the stations of a diameter you can get off and transfer to the metro or the MCC. During rush hour, MCD trains run with an interval of 5-7 minutes.

D1 – Belorussko-Savyolovsky Yellow Diameter runs from Odintsovo Station south-west from Moscow through Moscow City and Belorussky railway station to Sheremetyevo Airport and to Lobnya Station in the north.

D2 – Kursko-Rizhsky Pink Diameter runs from the Moscow Region city of Podolsk in the south through Kursky railway station, Three Station Square (Leningradsky, Kazansky, Yaroslavsky), and Rizhsky railway station to the village of Nakhabino in the north-west.

D3 – Leningradsko-Kazansky Orange Diameter runs from Ippodrom Station in the south-east (the city of Ramenskoye) to Zelenograd in the north.

D4 – Kaluzhsko-Nizhegorodsky Green Diameter runs from the city of Aprelevka in the south-west through Moscow City, Belorussky, Savelovsky, and Kursky railway stations, as well as through Three Station Square (Leningradsky, Kazansky, Yaroslavsky) to Zheleznodorozhnaya Station in the city of Balashikha in the east.

A fifth MCD line is also projected, which is promised to be finished by 2028. It will connect the south (Domodedovo) and the north (Pushkino).

3) Moscow Monorail

Moscow Monorail (highlighted above) and Light metro (bottom)

Look for the only monorail line in Russia to the north from the center of Moscow. It’s not just a surface line, it’s an elevated line that stands on piles. It’s a short line (13) that operates in an excursion mode – from it, you can get a beautiful view of the Ostankino TV Tower, for example.

Once per half an hour, the train runs from Timiryazevskaya Station (which is near the station of the same name on the Serpukhovsko-Timiryazevskaya (9) line, which is the gray metro line) to Ulitsa Sergeya Eisensteina Station, which is located next to the entrance to the VDNKh park and to the VDNKh metro station of the Kaluzhsko-Rizhskaya (6) metro line.

4) Light metro

Butovskaya (12) line in the south of Moscow runs from Buninskaya Alleya Station to Bitsevsky Park Station; from it, you can make a transfer to the gray Serpukhovsko-Timiryazevskaya (9) line and the orange Kaluzhsko-Rizhskaya (6) line. This line runs mostly on the surface, entering a tunnel, but is considered a part of the subway (hence, this line is marked with a solid line as other metro lines).

A useful piece of advice

The Moscow Metro website has an interactive map with all metro lines, MCC, and diameters. With it, you can build a route from the departure station to the destination station, take a look at all travel options and where you can make necessary transfers.

How to pay the fare

The convenience of the Moscow transportation system is that you only need the Troika card for travel with any type of public transport, be it the metro, suburban trains, or buses/trams. You can purchase it in ticket offices or from machines at stations. Also in souvenir shops and in the metro internet store you can purchase keychains, bracelets, and rings that work like a Troika card, as well as Troika cards with a unique and custom design.

Troika design dedicated to the 875th anniversary of Moscow

You can top up your card by simply adding a particular amount of money – or purchase the Unified ticket for 60 travels or unified unlimited ticket for 1/3/30/90/365 days.

The deposit price of the Troika card is 80 rubles, and you can get it back when returning the card to the ticket office. The validity period of the card is 5 years, so you can save it for future travels.

One MCC, MCD (in the city center), and metro trip costs 54 rubles. Transfers in the metro, MCC, or between diameters are free within 90 minutes. The fare on MCD in the suburbs costs 71 rubles.

Important: you need to pay the fare in the metro and MCC only upon entrance. On diameters, you need to activate trips upon entrance and then tap your card again at the turnstile upon exiting.

Also almost every station has a terminal where you can pay your fare, tapping your bank card.

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Metro Fares

Moscow has several fare zones where Metro fares will vary. The Moscow Metro and the MCDs are both within fare zone A, where the base rate is charged.

The easiest way to pay Metro fare is to use the Troika Card, which can be programmed for any travel frequency: from a single trip to unlimited monthly travel.

The card is available from any Metro station ticket window (the card also comes in such unusual designs as rings and bracelets) or ticket machine inside station entrance. You can load up to RUB 3,000 on your Troika card via the ticket window or machine, or on the Metro website. The card's deposit value is RUB 50 (refundable when you return the card at the Metro ticket window if you no longer need it). The fare is RUB 46 per trip with a Troika Card.

A single-trip universal (Ediniy) travel card is RUB 61, covering transfers to MCC, MCD or other surface transit services.

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