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U.S. Bank Partners With Mastercard to Launch the U.S. Bank Voyager Mastercard for the Fleet Industry

The dual-network fleet card now offers increased flexibility for fleet-related expenses

MINNEAPOLIS--( BUSINESS WIRE )--U.S. Bank announced today that it has partnered with Mastercard, a global technology company in the payments industry, to offer the U.S. Bank Voyager ® Mastercard ® , which can be used for fleet-related expenses anywhere Voyager or Mastercard are accepted.

U.S. Bank currently offers the U.S. Bank Voyager Fleet Card which can be used to pay for fuel, maintenance and other expenses at more than 320,000 locations across the U.S. using the proprietary Voyager Network.

By joining forces with Mastercard, the U.S. Bank Voyager Mastercard enables clients to pay for fleet-related expenses at existing Voyager merchant locations and any merchant who accepts Mastercard. Now drivers can use just one card to pay for a wide variety of other fleet-related purchases in addition to fuel and maintenance, including, but not limited to:

• Fees for toll roads or parking
• Fuel in Puerto Rico and other U.S. territories, Canada, Mexico and other international locations
• Emergency tows or repairs
• Infrequent, emergency or on-demand travel purchases (e.g., hotel, food)

The new payment solution allows fleets to tailor spend controls for individual drivers and vehicles while retaining full visibility and oversight across the expanded purchase categories with enhanced travel benefits . From standard purchases to unexpected situations such as inclement weather or emergency repairs, fleets have increased flexibility to manage all fleet-related expenses with ease.

The U.S. Bank Voyager Mastercard also provides Mastercard services including MasterRental Insurance, Purchase Assurance, Extended Warranty and travel assistance through MasterAssist Services, giving managers and drivers added benefits and peace of mind that they’re covered on the road and beyond.

“The new U.S. Bank Voyager Mastercard is a game-changer for fleet managers and drivers,” said Jeff Pape, senior vice president and director of product and marketing for transportation at U.S. Bank. “Having the capability to cover and control unexpected and planned purchases on two major networks delivers unprecedented flexibility to support fleet operations and productivity.”

“We are thrilled to partner with U.S. Bank to provide fleet managers and drivers a single card product that leverages our network to support day-to-day needs on and off the road,” said Erika Gamboa, Vice President, Account Management at Mastercard. “Together, we are able to provide an enhanced payment experience for fleet drivers with enhanced safety, security and travel benefits.”

About U.S. Bank U.S. Bancorp, with nearly 70,000 employees and $559 billion in assets as of June 30, 2021, is the parent company of U.S. Bank National Association. The Minneapolis-based company serves millions of customers locally, nationally and globally through a diversified mix of businesses: Consumer and Business Banking; Payment Services; Corporate & Commercial Banking; and Wealth Management and Investment Services. The company has been recognized for its approach to digital innovation, social responsibility, and customer service, including being named one of the 2021 World’s Most Ethical Companies and Fortune’s most admired superregional bank. Learn more at usbank.com/about .

Todd Deutsch, U.S. Bank Public Affairs & Communications [email protected] | 612.303.4148

Release Summary

U.S. Bank announced today that it has partnered with Mastercard to offer the U.S. Bank Voyager® Mastercard® for the fleet industry.

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Voyager Fleet Fuel Card Review

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Finding a Voyager Station

• The Pros and Cons of a Voyager Fleet Card

Our Methodology: How Did We Find the Best Fuel Cards?

Expert verdict.

We rate Voyager's fleet fuel card 4/5 for its wide network coverage, and handy cheap gas station finder .

Owned by CSI (Corporate Spending Innovations) and issued and backed by US Bank, the Voyager Mastercard is one of the best fuel cards for monitoring fuel spend closely. Its biggest drawback, though, is its lack of discounts or rebates .

Formerly known as the Voyager Fleet Card, the Voyager Mastercard offers flexibility and customization on spending . Plus, thanks to the colossal Voyager network, this card can be used at hundreds of thousands of fuel and maintenance stations across all 50 states. Now that’s coverage!

We'll explore the pros and cons in detail in this review.

Businesses Served by Voyager Mastercard

We can honestly say that the Voyager Mastercard is suitable for fleet operations of all sizes .

Why? Well, first of all, the card can be used at a (frankly incredible) 32 0,000 locations across all 50 states.

This is great for large businesses – particularly those that operate all over the country – as no matter where your drivers are, it’s likely that they’ll never be too far from a spot to fuel up. It’s thanks to this omnipresence that the card is so popular with commercial fleets, OTR fleets, aviation fleets, and government fleets. It also makes a suitable fuel card for trucking fleets .

Meanwhile, the flexibility offered by this program makes it a good fit for small fleets, too. With highly customizable reporting, purchase controls and payment options, small businesses can really tailor their Voyager Mastercard to their unique needs, in order to get the value they need out of it.

It’s worth noting that this program also supplies fleet cards to tax exempt qualified organizations , including government and nonprofit entities.

Click your state below to find out

Voyager Mastercard Rewards and Incentives

The Voyager card is somewhat unique in combining purchase types: you can pay for gas, repairs, parking, and even toll fees . In our review of ExxonMobil , we noted that it offers both a Mastercard and non-Mastercard, while Voyager's card combines these two different payment methods in one card.

Here’s what Voyager's fleet fuel card program can offer you.

Advanced spending controls

This is a fuel card program that gives you plenty of control over how much your fleet can spend, helping you to slash fuel and maintenance costs wherever you can.

Rather than just setting a single blanket spending limit, you can choose separate limits for each individual card, based on the following:

• Whether the card can be used to buy fuel only or both fuel and maintenance services
• How many purchases can be made per day
• How many dollars can be spent on each purchase
• How many dollars can be spent in a day
• How many dollars can be spent in a week
• How many dollars can be spent in a month

You might find this particularly helpful if you have both part-time and full-time drivers, and so would expect your part-time drivers to spend less.

Customizable reporting

Fleet managers who use Voyager's card program will also gain access to the Voyager Fleet Card online portal. Through the portal, managers can track invoices and previous transaction details, as well as view reports on drivers, vehicles, and how many miles per gallon they are achieving.

Secure purchase authorization

Purchases made with your Voyager Fleet Cards can be as secure as you like, with drivers asked to give ID prompts of your choosing to prove they’re legitimate card holders.

At the point of purchase, you can decide what your drivers are asked to give. Options include:

• Odometer readings
• Trip numbers
• Vehicle numbers
• Employee numbers
• A combination of these

If you’re feeling lucky, you can even let your drivers make purchases without having to give any ID info – though we’d advise against this.

But does the Voyager Fleet Card program offer fuel cost rebates?

Sadly, no . Though most fleet card programs give you a few cents back for every gallon of fuel you buy, we're disappointed to say Voyager doesn't .

Voyager's appeal hinges on purchase control settings being enough to save on gas costs. We're not really so sure that's good enough, given all fuel cards give you more insight into and control over your fuel spending. It's true that Voyager's card gives you slightly better control over spending than other brands' cards.

A note on distribution

It should be noted that the Voyager Fleet Card is  distributed through Voyager Fleet partners  – in other words, third party companies.

While your Voyager Fleet Card program will always offer the benefits listed here, it’s worth being aware that these distributors do have the power to add  their own service charges  to your program.

Have we mentioned that over 320,000 stations nationwide (including 60,000 maintenance locations) accept the Voyager Fleet Card? We have? Well, it bears repeating – especially now we’re onto the subject of finding stations.

Put simply, this awesome coverage makes it extremely easy to find a station that’ll accept your Voyager Fleet Cards. Stations are available in every state, and are easy to pin down using US Bank’s online Voyager Merchant Locator . You can also use the free app – Voyager Mobile – which is available for both Apple and Android users.

The Voyager Merchant Locator enables fleet managers and their drivers to filter station searches by fuel type and available amenities. Results are shown on a digital map, and you can even check the current price of your fuel at each location that pops up.

It’s worth being aware, though, that a large proportion of Apple Store customer reviews for the Voyager Mobile app are less than positive – they complain the app is glitchy and sometimes doesn’t work, and overall, it’s been rated a measly 3.3 stars. It's 3.5 on the Google Play Store.

Voyager’s network of fuel station brands

We can hear you asking: “How is it that so many stations will accept the Voyager Mastercard?” Well, this comes down to the brand’s colossal network of fuel station brands.

Voyager has partnered with a range of both national chains and regional companies, from 7-Eleven, Shell, BP, Chevron and ExxonMobil right down to small independent merchants.

Aside from the security of knowing there’ll always be plenty of places to fuel up in your area, this massive variety also gives you the opportunity to choose cheaper fuel station brands over pricier ones, shaving even more pennies off those hefty fuel costs.

The Pros and Cons of a Voyager Mastercard

✓ Accepted at over 320,000 gas stations across the US.

✓ Voyage Acceptance Locator tool lets you find cheapest fuel in any location .

✓ Highly customizable purchase controls , enabling you to restrict what, when and how much your drivers buy.

✓ This card program keeps things secure by asking drivers to share ID prompts of your choosing at the point of purchase.

✓ View reports on vehicles and drivers plus historical purchase info.

✓ 24/7 US-based customer support.

✘ Unlike plenty of other fleet card programs, the Voyager Mastercard doesn’t come with rebates (money back) on the fuel that your business buys.

✘ While the card itself comes with no fees, the fact that it’s distributed through Voyager partners means they might charge their own service fees – so keep an eye on that.

✘ App Store customers have given the Voyager Mobile app an average star rating of just 3.3, with technical problems emerging as the key reason for these low ratings.

Five researchers carried out in-depth research into US fleet cards according to a comparison framework designed by our research team leader. For each card we've asked these questions:

• How convenient is it to use?
• How helpful is it for managing fuel expenses?
• What can it do to ensure your company's funds are secure?
• What extra benefits do you receive from using it?

We've also broken down each card by fee structure, fuel type, network coverage and more to offer you the easiest choice.

Ultimately, what stands out the most about the Voyager Mastercard is the sheer volume of gas stations that it can be used at, and the extent to which you can customize the program so that it meets your specific fleet and fuel management needs.

While it doesn’t offer rebates on fuel cost s – and there’s a risk that your distributor might charge you extra fees – we still believe that this fleet card is really handy for limiting spend and finding cheaper gas stations.

Of course, with so many different fleet card programs out there, you might feel a little confused as to which one is right for you. That’s where we can help. Simply tell us about your business’ fuel needs using our quick form , and you’ll hear back from the fleet fuel card providers that can best meet your needs. It’s free, fast, and easy – why not try it out?

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Voyager Fleet Card: Easy to use, accepted anywhere!

With over 320,000 accepting locations, you have the convenience of using our voyager fleet card to fuel nearly anywhere, across major brands, saving time and money. controls and online account management tools included..

Flexibility without unfair fees

With so many brands and locations available with the Voyager fleet card, your only challenge is which to choose.

• No transaction fees

The Voyager credit card is accepted at over 97% of all retail gas stations and truck stops in the United States, giving drivers significant flexibility without any transaction fees.

Low cost brand choice

You aren't limited to the highest-priced retail and truck stop brands like other cards. Shop across local brands for the lowest prices and choose from 320,000 locations nationwide.

Independent truck stops

In addition to acceptance at major brands, the card can also be used at 10,000 independent truck stops. Choose whichever location you prefer for cost, convenience or amenities.

Optional vehicle maintenance

Limit cards to fuel only or allow optional maintenance purchases for drivers. Gain a complete picture of vehicle costs with maintenance included on your Voyager fleet card invoice.

Card limits and fraud protection

Spending is controlled throughout the proprietary card network. Set limits on purchases per day and dollars per day, week and month. Free fraud protection if card skimming occurs.

Level III data with every swipe

Capture vehicle, driver, odometer, gallons, product, date, time, dollar amount and location with each purchase. MPG is calculated from the odometer entry for a snapshot of vehicle efficiency.

Accepted at major brands and over 97% of all gas stations and truck stops.

Wherever you operate, the Voyager gas card has you covered. Maximize savings with your choice of nearly all major gas station and truck stop brands in the U.S., including independent stations. And no transaction fees when you use the card.

Accepting fuel locations

More than 320,000 fuel locations available. Search for specific brands below.

7-Eleven Admiral Petroleum Aloha Petroleum Ameristop Amoco ARCO BP Caribe Casey's Cenex Certified Oil CF Oil Chevron Chief Petroleum Circle K Citgo City Market Clark Coastal Conoco Crown Dairy Mart Dash-N Depot Diamond Shamrock Dillons Food Stores Duke/Duchess Shoppe Eddins Walcher ETNA Express Stop Exxon E-Z Mart

Family Express Fas Gas Fast Fuel Fast Stop FasTrac Markets FFP Marketing Fina Flying J Food Chief Freedom Value Center Fry's Fuel Trac Gas America Gas City GASCARD Gate Petroleum Getty Giant Git-N-Go Go Mart Gogas Gulf Oil Handy Andy Handy Way Hess Holiday Home Depot Hucks Irving Oil Keystone King Soopers Kroger Kum & Go Kwik Mart Kwik Star Kwik Trip Kwikfil

Lil Champ Love's Mac's Mapco Express Marathon Maverik Meijer MFA Oil Mirastar Mobil Moto Mart Murphy U.S.A. Mustang NEXCOM NOCO Express Pacific Pride PDQ Food Stores, Inc. Petro South Phillips 66 Pilot Oil ProFuel Services QS Quick Fuel Quick Stop QuikTrip RaceTrac Rich Roadranger Rotten Robbie Royal Farms

Sapp Bros SC Fuels Sheetz Shell Sinclair Smith's Smokers Express Speedway Spirit Sprint Stewart Shops Sunoco SuperAmerica Tesoro Texaco The Pantry Thorntons Total Town and Country Trade Mart Travel Centers of America Turkey Hill Minit Market U.S. Fleet Uni Marts Unified Supermarkets Union 76 United Fuel and Energy US Oil USA Petroleum Valero WaWa Wesco Wilco Woodford Oil

Accepting service locations

More than 60,000 maintenance locations available. Search for specific brands below.

A to Z Tire AAMCO Transmissions Action/Gator Tire American LubeFast Arnie's Auto Glass Arrow Oil AutoNation Auto Parts Wholesale  Auto & Truck Glass Big O Tires Bob Sumerel Tires Bob Sumerel Tire & Co Car-X Auto Service CarQuest Champion Chrysler Cottman Transmissions Diamond Auto Glass

Earl Sheib Pain & Body Elite AutoGlass Einstein's Oilery Enterprise Car Rental Express Oil Change ExpressWay EZ Lube Flynn's Tires Ford Lincoln Mercury Gatto's GlasPro GM Dealerships GMS Auto Glass Goodyear Grease Monkey Great American Harmon AutoGlass HOP Fueling Iowa Glass

JC's Glass Jiffy Lube John Elway Jubitz Kryger Glass Les Schwab Tires Lewis Oil Company Maroone Meineke Car Care Centers Merchant's Tire and Auto MIDAS Monro Muffler/Brake Mr. Tire Multi-Service Aviation National Automobile Club Nationwide Auto Glass NTB Oil Changers On-Site Mobile Fueling

Pep Boys RANPARR Oil Safelite Auto Glass S&B Fuel Services Sears Auto Centers Shell Rapid Lube Speedy Auto Glass Speedy Auto Service Strauss Discount Auto Streicher Mobile Fueling Suburban Propane Super-Lube T.O. Hass Tire Tire Centers Inc. Tire Kingdom Tuffy Auto Service Centers Valvoline Instant Oil Change Vespia's Walker Tire

Lower your costs with the Voyager fleet card.

Gain convenience and flexibility to save time and money. Drivers have the choice of the closest stations and lowest-priced brands. Find locations, refuel and get back on the road quickly. With flexibility anywhere, your company can save everywhere.

Save driver time

Easily find a location with access to 97% of gas stations and truck stops in the U.S.

Choose the lowest price

Choose the lowest prices and least expensive brands to minimize expenses.

Locate low gas prices

Use our mobile app to find the lowest gas prices nearby or along routes.

Exemptions available

If you qualify, get agricultural, municipality or bus exemptions applied to your account.

Don't lose money to unfair account fees.

With some vendors, extra fees add up. We keep it simple by NOT charging setup fees, transaction fees or late fees. We invoice for the fleet purchases during your invoice period, plus $3 per account invoice. Not per card, not per transaction, for the entire account.

• $3 per account invoice
• No account setup fees
• No monthly card fees
• No late payment fees

Limit spend with Voyager fleet card controls.

Create a fuel policy.

If you don't already have a fuel policy for drivers, we can help you create one. It's important that drivers understand what will be considered permissible use of the card issued to them. By signing the policy, you have documentation should any driver issues occur.

Control purchases

Prevent unauthorized transactions before they happen. Card controls can be adjusted for specific drivers or vehicles so that you have flexibility with each employee. Cards require a PIN or Driver ID to make a purchase. Controls include:

• Number of transactions per day
• Dollars per day, week and month
• Fuel only or maintenance allowed
• Authorized fueling times and days

Learn more about the Voyager network fuel card controls →

Alerts by email

Set alerts for any suspicious activity that might require management review, including:

• Product exceptions
• Transaction errors
• Fueling outside of normal hours or days
• Fueling outside of designated states
• Alerts for specific cards being used

Review card usage

Online tools allow customers to review purchases prior to invoicing.

• Compare driver and vehicle spend.
• Run reports for any time period.
• Download transactions into Excel.

Capture MPG and CPM

Capture miles per gallon (MPG) and cost per mile (CPM) data when odometer readings are entered at the time of fueling. Discrepancies could signal employee misuse or potential vehicle problems.

Get started in less than 5 minutes.

Complete your application online in less than 5 minutes. Just enter your contact and company information. Credit checks are soft inquires that won't affect your credit score.

Easy online account management

Manage your Voyager fuel card program online and track driver and vehicle fueling.

Manage Voyager cards

Add, change or cancel cards from our customer portal. Save time and maintain control over fleet fueling.

Access your invoices

Download your current and historical invoices whenever you need to access them.

Run fueling reports

Run reports to summarize spend by driver, vehicle, product, state, GL code and more.

Voyager mobile app

Download the app to find the lowest prices and get turn-by-turn directions.

Free reporting to track expenses.

Save time tracking expenses and get the right information to each team member in each department. 

Invoices & statements

Invoices by email, fax or online. GL code or department totals to simplify processing.

Driver & vehicle spend

Compare spend by driver and vehicle and download transactions into Excel to view purchase details.

Fuel summaries

Sum transactions by division, department, GL code or product to easily allocate expenses.

IFTA filing

Total your company purchases by state and vehicle so you can easily complete IFTA filing.

Fuel tax refunds

Tally gallons used in off-road equipment and reefer units to easily file refunds.

Electronic data files

Avoid data entry by uploading files into fleet maintenance, asset management or ERP software.

Exception notifications

Create email notifications to identify suspect purchase behavior or volume increases.

Odometer & MPG

Track MPG and CPM (cost per mile) to detect potential employee or vehicle problems.

Are Voyager fuel cards the same as credit cards?

Unlike credit cards that allow any type of purchase, our cards are restricted to gas stations, truck stops and maintenance locations. They can be set up for fuel only or fuel and maintenance purchases so that you have control over employee use.

What is the minimum volume to be a customer?

We set up accounts for customers that use at least $1,500 per month on average.

Are there any contracts?

Other than a credit application to apply, we don't require any long-term contract. You can cancel anytime if you're unhappy with our service, but we find few customers do.

Is there an APR finance fee?

We don't add a fee for late invoice payments, but we encourage payments to be made on time to avoid any service disruption. If an account is closed with an unpaid balance, we may elect to charge 1.5% per month until the balance is resolved.

Who can apply for an account?

Any business, sole proprietor, owner-operator or independent contractor is welcome to apply. Accounts are set up for commercial use, not consumers.

How do you compare to other vendors?

Our aim is to provide great service, but don't just take our word for it. Check out our reviews page to see what customers think. We allow independent, third-party reviews because we want real feedback, not just flattery. When you sign up with us, you can be sure that we will work to meet your individual needs and provide the best service possible.

What are the customer support hours?

Our customer service team is available to help drivers resolve any problems 24 hours a day, 7 days a week. If you have any questions or need assistance, our team is just a call away, ready to provide any info you need.

How do you make money?

We receive a small percentage of each fuel transaction when you use our card at Voyager gas stations and truck stops. This allows us to be profitable and avoid charging unnecessary fees to customers.

Ready to set up your Voyager fleet card account?

No long-term contracts. Cancel anytime (but few customers do). Our Voyager fleet card services are designed to work within your system without disrupting your operations.

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Voyager Acceptance Locator

U.S. Bank Voyager is where you need us to be. You will find acceptance within 50 states nationwide, with over 320,000 locations equipped to handle your fuel, maintenance, and service needs. Use our helpful search tool for detailed maps and driving directions to help you find a Voyager accepting location near you.

Access the Voyager Merchant Locator on the go with the free Voyager Mobile App ‐ Available on both Apple and Android devices.

Search by Address

• Address : 1200 Elm Street, Houston, TX
• Zip Code : 77079
• Intersection : Main and First Street
• Place of Interest : Golden Gate Bridge

Narrow Search by Merchant Attributes

By selecting any of the following filter options, only the merchants providing the selected products and services will be displayed, unless you choose to display all merchants.

Merchants listed within the Fleet Card (Fuel) Program tab are those accepting the Voyager Fleet Card via the traditional fleet fuel card program. Merchants under the Voyager Maintenance Solution Program tab are those that are participating in the cardless Voyager Maintenance Solution (VMS) Program.

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• Other Alternate Fuels
• Services Offered - selects all Services offered categories
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• Brand(s) - enables specific brand selection
• Filter: Services Offered - selects all Services Offered categories

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Every Transaction Secured With Authorized Controls and Line Item Detail

National & Regional Merchants – Over 20,000 Plus 1,000’s of additional smaller and independent merchants (Do not see a preferred merchant—Not a problem! Edenred Voyager Fleet can setup any merchant to be an accepting site typically with in 24-48 hours)

* indicates card accepted at participating locations only

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Audit Reports

Voyager Fleet Card Program

The U.S. Postal Service uses credit cards, called Voyager cards, to pay for the commercially purchased fuel, oil, and routine maintenance for each of its roughly 236,500 vehicles. Site managers at the delivery units maintain the Voyager cards for drivers at the unit to use. These site managers are responsible for obtaining driver personal identification numbers (PIN), reconciling high-risk transactions, disputing transactions, maintaining transaction supporting documentation, performing semi-annual driver certifications, and securing the Voyager cards. Each driver is assigned a unique PIN for their Voyager card purchases. Drivers are responsible for securing their PINs and providing a receipt to their site managers. During fiscal years 2021 and 2022, the U.S. Postal Service Office of Inspector General (OIG) conducted 14 Voyager card-related audits. During this audit, we found issues that required immediate attention. This resulted in the OIG issuing a management alert related to premium fuel purchases and PINs.

What We Did

Our objective was to determine the effectiveness of the Postal Service’s fleet card program and identify opportunities for improvement. For this audit, we summarized previous audit findings and recommendations, interviewed Postal Service management, and engaged with a contractor to assess industry best practices for fleet card management.

What We Found

We found Voyager card policies to be generally adequate and in line with best practices. However, management did not always follow policy for PIN management, supporting documentation, transaction reconciliation, and Voyager card security. This occurred because site managers did not always take required training, did not have refresher training, were not aware of proper security procedures, and did not have a standard check-in and check-out procedure for Voyager cards at the time of our audits. Although the Postal Service offers Voyager card training for site managers, all 14 of our audits identified training issues or that management was unaware of their responsibilities, and Voyager cards were not listed on the afternoon checklist to remind site managers to check them in at the end of the day.

Recommendations

We recommended management establish a procedure for site managers to take required training before they have access to Fleet Commander Online and Fuel Asset Management System; create periodic training and require remediation training for site management failures; and update the appropriate checklists to include Voyager cards.

Report Recommendations

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GSA Fleet Card

You can pay for fuel and maintenance for your GSA Fleet-leased vehicle with the Wright Express, Inc.® (WEX) Fleet Mastercard. The GSA Fleet WEX card is accepted at over 180,000 fueling and maintenance sites in all 50 states, U.S. territories, and Canada. Every vehicle you lease through GSA Fleet has a corresponding WEX card.

GSA Fleet Card Acceptance

Where to use your gsa fleet card.

The GSA Fleet WEX card is accepted at over 180,000 fueling and maintenance sites in all 50 states, U.S. territories, and Canada.

Charging your electric vehicle

Upon request to your Fleet Services Representative (FSR), GSA will send you a ChargePoint scan card. You can use this card to charge publicly at any public station operating on the ChargePoint network. The energy consumption data is recorded by vehicle tag and published along with your other fueling transactions in the GSA Fleet Drive-thru fuel usage report (FUR).

How to purchase fuel on a military installation

You can use your GSA Fleet card to activate DLA-capitalized pumps at military installations in CONUS/Stateside and in Europe.

WEX card use by federal agencies other than GSA Fleet

Each agency is responsible for issuing a Fleet card task order. In addition to GSA Fleet, the Departments of Commerce, State, and Homeland Security have all chosen WEX as their fleet card. To find out which fleet card federal agency vehicles are utilizing, feel free to contact GSA's SmartPay Office .

Using the GSA Fleet Card

Contact information for problems using your fleet card.

Call 866-WEX-4GSA ( 866-939-4472 ).

Identifying if a card belongs with a vehicle

Each GSA Fleet vehicle has a corresponding GSA Fleet card. The seven-digit vehicle tag number is embossed on the face of the card (Ex. G12-3456A,G12 A3456).

Personal Identification Number (PIN) and driver ID assignment

If you need assistance to find your PIN or driver ID contact your local Fleet Service Representative (FSR) .

Increasing the dollar limit on your GSA Fleet card

Each GSA Fleet card has a dollar limit based on the tank capacity of the vehicle. Pumps have dollar limits built into their software that card providers cannot override. Fleet card providers work with merchants to determine the pump shut off limits as fuel prices change.

Ordering a replacement card

If your card is lost, stolen, compromised, or broken, contact your agency vehicle coordinator to order a replacement. You can order replacement cards online by logging into the GSA Fleet.gov website. After logging in, select "Fleet Leasing Card Replacement" from the "Manage My Fleet" dropdown on the main page. Verify that the default shipping address is correct or add a new location. Because orders are sent via overnight shipment, you must provide a physical shipping address and not a P.O. address. Replacement card(s) will arrive within 1-2 business days from the time of order. Direct any questions about Fleet card orders to [email protected] .

What to do when a transaction is declined

If you are unable to purchase vehicle services with the Fleet card, call WEX at the number on the back of the card, 866-WEX-4GSA ( 866-939-4472 ) and they will supply the merchant with an alternate payment over the phone. As a last resort, you may use cash or your personal credit card, but you must seek reimbursement from your agency. Your agency must contact GSA Fleet for reimbursement. GSA Fleet will issue a credit to your agency’s monthly vehicle bill.

What to do if the gas pump shuts off at $50 or $100

Some gas merchants set dollar limits for purchases at customer-activated pumps when payment cards are used. If you hit the station limit but still need more fuel, you can begin a second transaction at the pump to finish filling.

Types of authorized purchases

In accordance with the Federal Acquisition Regulation (FAR 13.301), you are authorized to use your GSA Fleet card for the purchase of fuel, maintenance, and repair of government owned and operated motor vehicles. A GSA Fleet card is issued to a specific vehicle and should only be used for the corresponding vehicle. The leasing agency is the government’s agent for each purchase made with the GSA Fleet card and is responsible for each transaction. The agency is also responsible for ensuring compliance with applicable GSA Fleet and agency regulations and procedures.

Authorized Transactions:

• Regular unleaded, self-service fuel
• Immediately consumable items (e.g., a quart of oil or washer fluid)
• Required preventative maintenance
• Car washes (not to exceed regional policy)
• Mechanical repairs

Unauthorized Transactions:

• Use of card for any vehicle other than the one imprinted on the card
• Premium or full-service fueling (unless required by state law)
• Convenience store items such as maps, air fresheners, food, etc.
• Over-maintenance of the vehicle ( ONLY purchase maintenance authorized by GSA Fleet)
• Excessive car washes or details
• Purchases at parts stores

Card Use During a Government Shutdown

Using your gsa fleet card during a federal government shutdown.

Your GSA Fleet card will continue to function as normal when there is a government shutdown, unless there are agency-specific requests to disable the cards. Check with your agency regarding the use of both GSA Fleet-leased vehicles and Fleet cards due to appropriation limitations during a shutdown. You may not be authorized to use your card if your agency has determined you are not an exempt employee during the shutdown.

WEX customer service call center operations during a federal government shutdown

If you need to reach WEX customer service during the shutdown, please call 866-WEX-4GSA ( 866-939-4472 ).

Maintenance and After Hours Needs

How to use the gsa fleet card for maintenance.

For maintenance under $100 Merchants can either electronically accept the WEX Fleet card or call in the transactions to 866-WEX-4GSA ( 866-939-4472 ) to receive a MasterCard number.

For maintenance over $100 or for any accident damage Merchants must contact GSA Fleet for authorization prior to doing the work at 866-400-0411 .

What to do if a GSA Fleet vehicle breaks down and needs to be towed

You can obtain roadside assistance through the following methods, which are listed in preferred order:

• During business hours, contact the Maintenance Control Center (MCC) at  866-400-0411 and select option 1.
• If the vehicle is under manufacturer warranty, contact the manufacturer’s roadside assistance program .
• If you need a tow after normal business hours and the vehicle is not under warranty, contact WEX to coordinate roadside assistance. Use the toll-free number listed on your GSA Fleet card. On the next business day, contact the MCC or your Fleet Service Representative (FSR)  to inform GSA Fleet of the location of your vehicle so we can expedite repairs. You can avoid unnecessary “unauthorized purchase” charges on your agency’s monthly GSA vehicle invoice by promptly informing us of any after-hours roadside assistance events.

Using a vendor that does not accept the GSA Fleet card

The GSA Fleet card uses MasterCard over the phone as a backup. For maintenance and fuel purchases, call 866-WEX-4GSA ( 866-939-4472 ).

Locations Outside of the Continental U.S.

Obtaining a fuel card in puerto rico, the u.s. virgin islands, or american samoa.

If you are a GSA Fleet customer located in Puerto Rico, you will be issued a Total Fleet Card for fuel and car washes at participating Total fuel stations. If you are a GSA Fleet customer located within the U.S. Virgin Islands and American Samoa, you will be issued a MasterCard exclusively for fuel purchases. For further assistance with fuel cards, contact your Fleet Service Representative (FSR).

Purchasing Fuel in Europe

You can use your WEX fleet card, included with each GSA Fleet-leased vehicle, to turn on installation pumps nationally. The Defense Logistics Agency (DLA) uses WEX fleet cards to activate DLA-capitalized pumps at military installations in European countries where GSA Fleet Europe offers full-service rates. You can also coordinate with GSA Fleet to obtain reimbursement for tax-free, off-post commercial fuel in full-service area host nations, which is available via Army Air Force Exchange Service (AAFES) or Navy Exchange (NEX) cards or coupons. For more information, contact your Vehicle Control Officers (VCOs) or GSA Fleet Service Representative (FSR).

Short Term Rental (STR)

Fuel cards for an str vehicle.

When submitting a Short Term Rental (STR) request online, you can request a Fleet card through the STR program. We will ship fuel card(s) to the designated rental point of contact via overnight trackable shipping. We process fuel cards up to 10 days before the rental start date, or as soon as you select a vendor if the request begins in less than 10 days.

Are fuel cards for STR vehicles tag-specific?

Fleet cards for STR vehicles are not tag-specific. However, each fuel card has a unique account number and includes the rental request and sequence number.

Billing for STR fuel card use

The rental request and sequence number appear on each vehicle record in the card contractor electronic access system (EAS). All STR fuel charges are billed as an agency-incurred expense (AIE) based on the rental request number.

Information for Vendors

Processing gsa fleet transactions.

For all fuel, service, and maintenance transactions under $100: If your credit card machines accept WEX cards, simply swipe the card and follow the instructions. If you are unable to accept the WEX card directly, call the number on the back of the card and you will be given a MasterCard number over the phone. If you don’t accept credit cards, sign up for Automated Clearing House (ACH) or direct deposit into your bank account. Contact WEX’s Merchant Support at 877-259-9552 or [email protected] .

For service and maintenance transactions over $100, prior to performing work, you must contact the GSA Maintenance Control Center (MCC) or Accident Management Center (AMC) at 866-400-0411 .

Becoming a WEX accepting merchant

If you are interested in becoming a WEX accepting merchant, contact WEX .

Adding a WEX site

If you already accept WEX and would like to add another location, send your request to [email protected]

Identifying if a vehicle belongs to GSA

You can easily identify GSA Fleet vehicles by the license plate and payment method. License plates on GSA Fleet-owned vehicles have a G preceding the alphanumeric sequence. If you encounter a GSA Fleet vehicle without a GSA license plate, ask the driver to provide the GSA Fleet service card. The vehicle tag number is located in the lower left corner of the card. If the vehicle has GSA tags, make sure the vehicle tag number matches the number listed on the GSA Fleet service card.

PER DIEM LOOK-UP

1 choose a location.

Error, The Per Diem API is not responding. Please try again later.

No results could be found for the location you've entered.

Rates for Alaska, Hawaii, U.S. Territories and Possessions are set by the Department of Defense .

Rates for foreign countries are set by the State Department .

2 Choose a date

Rates are available between 10/1/2021 and 09/30/2024.

The End Date of your trip can not occur before the Start Date.

Traveler reimbursement is based on the location of the work activities and not the accommodations, unless lodging is not available at the work activity, then the agency may authorize the rate where lodging is obtained.

Unless otherwise specified, the per diem locality is defined as "all locations within, or entirely surrounded by, the corporate limits of the key city, including independent entities located within those boundaries."

Per diem localities with county definitions shall include "all locations within, or entirely surrounded by, the corporate limits of the key city as well as the boundaries of the listed counties, including independent entities located within the boundaries of the key city and the listed counties (unless otherwise listed separately)."

When a military installation or Government - related facility(whether or not specifically named) is located partially within more than one city or county boundary, the applicable per diem rate for the entire installation or facility is the higher of the rates which apply to the cities and / or counties, even though part(s) of such activities may be located outside the defined per diem locality.

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