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NCFE Level 3 Diploma in Travel and Tourism

Tourism brings people together and teaches us about the world we live in. It strengthens communities and broadens the mind.

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What you'll learn

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Travel and Tourism is a continually growing industry that supports a huge number of roles. Tourism brings people together and teaches us about the world we live in. It strengthens communities and broadens the mind. Our fully accredited NCFE Travel and Tourism Level 3 Diploma explores the reasons why people travel and helps you develop the knowledge and skills needed to work in the tourism industry.

This course is brand new and replaces the older NVQ Level 3 Travel and Tourism. The qualification adds in a modern take on travel, bringing your travel skills right up to date.

Why study travel and tourism?

We all look forward to our holidays but we don’t often think about the processes, systems and activities which enable us to have an enjoyable experience whilst away from home. This accredited course focuses specifically on providing knowledge and skills to be able to work in this ever-growing sector.

NCFE Level 3 Travel & Tourism – the syllabus in brief

On the Travel and Tourism Level 3 Diploma, you’ll study how travel agencies operate, along with the package holiday industry. You’ll investigate how tourism events are organised and marketed, delve into the heritage and cultural tourism, study the impact that travel and tourism have on local communities, and much more!

Unit 1 - The UK travel and Tourism Industry

Do you know the main products and services offered within the UK travel and tourism industry? If not, then this unit will educate you. You’ll discuss all the ways to travel including road, rail, air and sea, along with describing the differences between serviced and non-serviced accommodation. You’ll also look at the extras offered to customers to enhance a travel package, and learn to identify trade associations, the services they offer, and their purpose.

Unit 2 - Customer Service in Travel and Tourism

This unit will help you identify examples of positive and negative customer service provided by travel and tourism organisations. You’ll find out how travel organisations’ policies and procedures manage customer service, and understand how performing great customer service has a positive impact. You’ll consider different techniques to perform great customer service and be able to recommend improvements to customer service on a selected travel and tourism organisation.

Unit 3 - Preparing for a Career in Travel and Tourism

Always dreamt of a career in travel and tourism? Great, this unit will prepare you for that. You’ll learn how to write a sell yourself on a CV or a personal profile that will shine bright in the travel and tourism industry. You’ll be able to assess your current skills against the skills you’ll need in the future by carrying out a skills audit, along with learning the knowledge needed to produce a professional standard application document. Finally, you’ll consider the ways to boost your interview chances, evaluate your performance, and be able to produce an action plan.

Unit 4 - Travel and Tourism Destinations

Within this unit, you’ll learn to identify UK, Europe and worldwide destinations, and you’ll then produce a travel brochure based on a selected location. You’ll research different types of travellers and tailor a destination recommendation based around them, their needs, and their desires. You’ll consider categories such as adults, families, adventure seekers, independent travellers, retired and eco-tourists, and be able to understand how each requires a diverse destination and tour offering.

Unit 5 - UK Visitor Attractions

Often people when visiting new places like to see what that destination has to offer with visitor attractions. During this unit you’ll consider man-made and natural visitor attraction and discover how they boost the appeal to customers. You’ll evaluate visitor management techniques used at an attraction destination and understand the effects of the attraction on the local community and area.

Unit 6 - Hospitality in Travel and Tourism

Travel and tourism and the hospitality industry often work hand-in-hand. During this unit you’ll explore the relationship between the two, and the products and services that can be offered. You’ll consider the ways that the needs and expectations can be met through hospitality providers for a range of customers.

Unit 7 - UK Tour Operations

During this unit you’ll get a better idea of the different types of operators, their functions, and the ways in which they sell. You’ll consider recent external factors and events, and the impacts they may have on tour operations.

Unit 8 - Travel Agency Operations

Within this unit, you’ll consider the range of travel agents in the market, and understand why customers may favour them over others. You’ll look at the differences between products and services in comparison to others on the market. Finally, you’ll learn the procedures, information sources, and legislation used by travel agents and be able to endorse products to potential customers.

Unit 9 - Marketing for Travel and Tourism

Marketing is fundamental to any business, after all it is the way in which people know about what they are doing, offering, and who they are! This unit will brush up on your marketing knowledge, covering influences of marketing activities and the marketing mix. You’ll carry out a market research activity to help you with developing a marketing campaign for a product or service, preparing promotional material to go with it.

Unit 10 - UK Passenger Transport Industry

Do you really understand the UK passenger transport industry? Inside this unit, you’ll develop your knowledge, and better understanding the structure, range of facilities, and the services within it. You’ll be able to understand factors that influence the industry including technology, changes in demand, political and legal factors, and many more. You’ll also research the travel options for more complex journeys and produce itineraries for them.

Unit 11 - UK Airports

Think about all the UK airports, where they are, and how busy they are. You’ll investigate UK airports and their income generation opportunities, discover the roles of UK airport-related regulatory bodies, health and safety, risk management and security hazards including, EASA, ICASO, IATA, and a whole lot more. Next, you’ll assess landside and airside career prospects within UK airports.

Unit 12 - Worldwide Passenger Airlines

Worldwide, there are a variety of airlines: some we may have heard of, some we may not. During this unit, you’ll discover the historical factors and the growth of the airline industry and its existing structure, understand the communications within an airport, the terminology used, and how they calculate flight times across worldwide time zones. You’ll consider the impact of external versions on the worldwide airline industry.

Awarding Body

NCFE is the leader in vocational and technical learning committed to powering a more intelligent education eco-system. We combine over 170 years of experience with deep insight into what is needed and what works.

From world-class qualifications and content to new assessment methodologies, from innovative technology platforms to partnership opportunities with our network of expert collaborators – NCFE galvanises the education sector to shape the most innovative solutions for individual learning needs.  In doing this, we’re working for a fairer education system for all learners to power inclusivity and choice.

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Recognised through ucas.

This course carries UCAS points. This means that it can be used to gain direct access to University courses and other Higher Education, through the UCAS system.

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Course Outcome

At the end of this course, successful learners will be awarded a formal qualification of Travel and Tourism Level 3 Diploma by NCFE, the third-largest awarding body in the UK. The training courses have been designed specifically to meet the needs of learners who prefer to study from home. Read more about NCFE .

How is this course assessed or examined?

Throughout this course, you may be expected to complete assignments, essays, research projects, presentations, video/audio recordings, and practical learning sessions to meet the requirements of your course. This information will be included in your study pack detailing exactly what you need to do to accomplish your goals as a student in travel and tourism.

Entry requirements

There are no formal entry requirements for this course, however, it is recommended that you have an intermediate ability to read and write English. There is a minimum study age of 16.

Delivery options

Pricing options, total (including exam fees) (including exam fees + practical), get in touch today.

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NVQs were replaced in 2015 by RQFs in 2015. Read more in our What is an NVQ ? blog.

Travel is an ever-growing industry with impressive careers and opportunities being created worldwide every day.

There are multiple routes into this career, including undertaking a college-level course like our  Level 3 Diploma in Travel and Tourism , opting for an apprenticeship or taking on a trainee travel agent role.

We offer a range of online travel courses for those wishing to start work or advance their careers in travel, tourism, and aviation. Hands-on and in-depth, they’ve been designed with insights from industry representatives too.

These courses cover economy, politics, history, and so much more in an intense, hands-on way that no classroom ever could. If you have more questions or would like help choosing the right course for your career goals, speak to one of our learning advisers.

If you want a strong foundation in this varied, lucrative and exciting industry, these travel courses are for you. Our flexible home learning courses have been specifically designed to help and support you throughout your career.

If you dream of working in the travel industry and are looking for an industry-endorsed qualification to make your CV stand out, we’ve got you. Check out our range of travel courses and start your next adventure with us today.

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• History of T + T
• T + T Industry

Destinations

• Attractions
• Marketing of visitor services
• Accommodation

Customer service

• Products + services
• BTEC teaching resources
• IGCSE teaching resources
• Support materials
• Quiz - Destinations
• Quiz - Flags
• Quiz - Maps
• Quiz - Logos

Dedicated to supporting students studying Travel and Tourism

BTEC Level 3 Travel & Tourism

Under development Scroll down for BTEC teaching + learning resources

Delivery Plan

National extended certificate, travel + tourism, global destinations, principles of marketing, t+t enterprises, visitor attractions, unit 1. the travel + tourism industry.

Scheme of Work

Unit 1. world of travel + tourism.

Admin Support

Assessment: january 2023.

Question paper

Mark scheme, exam report, assessment: june 2022.

Assessment: January 2022

Assessment: january 2021.

Unit 1: The World of Travel + Tourism - Teaching resources

A. Types of Travel + Tourism

B. the types of travel + tourism organisations, their roles and the products and services they offer to customers.

C. The scale of the travel + tourism industry

D. factors affecting the travel + tourism industry, unit 2. global destinations.

Key skills:

Part a: research.

Part B: Information & Questions

Part B: Information

Part B: Questions

Unit 2: Global Destinations - Teaching resources

A: geographical awareness, location and features giving appeal to global destinations.

A1. Geographical awareness

A2. features and appeal of destinations, a3. appeal and types of tourism, b: potential advantages and disadvantages of travel option to access global destinations.

B1. Different types of gateways and transport hubs and their facitlies

B2. advantages and disadvantages of travel routes and transport providers, c: travel planning, itineraries, costs and suitability matched to cutomer needs.

D. Consumer trends, motivating and enabling factors and their potential effect on the popularity and appeal of global destinations

E. factors affecting the popularity and appeal of destinations.

Unit 3. Principles of Marketing

Assessment brief

Unit 3: principles of marketing in travel + tourism - teaching resources, learning aim: a, explore the role of marketing activities in influencing customer decisions and meeting customer needs in travel + tourism.

A1. Interrelationships between marketing and customer service in travel and tourism organisations

A2. influencing customer decisions and meeting needs, a3. the marketing mix used by travel and tourism organisations, a4. potential impacts of marketing mix and customer service, learning aim: b, b.examine the impact that activities have on the success of different travel and tourism organisations.

B1. The role of marketing in different travel + tourism organisations

B2. how marketing contributes to the success of travel + tourism organisations, b3. influences on marketing activity, learning aim: c, c. carry out market research in order to identify a new travel and tourism product or service.

C1. Collecting market research data

C2. analysing market research data, c3. using research results to help identify a new product or service, learning aim: d, d: produce a promotional campaign for a new travel and tourism product or service, to meet stated objectives..

D1 Designing a promotional campaign to meet stated objectives

D2 producing promotional materials and activities, unit 3: special bundled resources learning aims: a, b.

A. Explore the role of marketing activities in influencing customer decisions and meeting customer needs in travel + tourism

A3. the marketing mix used by travel and tourism organisations a4. potential impacts of marketing mix and customer service, includes: over 80 slides of comprehensive notes and activities, includes: slides of comprehensive notes and activities, unit 4. customer experience.

Unit 5. Travel and Tourism enterprises

Unit 5. Travel + Tourism enterprises

Unit 9. visitor attractions.

Learning aims

Assessment criteria.

1. What's the attraction?

2. Meeting visitor expectations

3. Competitive advantage

Unit 9. visitor attractions - teaching rsources.

A. Investigate the nature, role and appeal of visitor attractions

B. examine how visitor attractions meet the diverse expectations of visitors, c. explore how visitor attractions respond to competition and measure their success and appeal, examples of visitor attractions, natural attractions, built attractions.

One of the better National Parks to investigate with lots of data, including economic impact for local area. Lots of products and services to analyse.

Popular choice - personal experiences of theme parks help. Some of the data is compiled as part of the parent group.

Lots of information covering all aspects - scale, scope and appeal. Economic impact well covered. If anything too much information!

Natural attraction with basic activities with broad appeal. Economic impact estimated with health and well being benefits. Some data merged comes under the Royal Parks.

Excellent data for economic impact of historic visitor attractions including: . Anglesey Abbey . Great Tower at Dover Castle . Down House . Kenilworth Castle + Gardens . Tyntesfield

Good event to choose with lots of data available for the economic impact of the Grand Prix.

Good National Parks to investigate with lots of data, including economic impact for local area. Less activities to cover than other attractions.

Easily accessible across the country provide options. All accounts available to show visitor numbers, funding, expenditure and employee salaries. Examples: . Tate Museums . Science Group Museums . Imperial War Museums V & A Museums . British Museum . Natural History Museum

Popular choice and easily to visit with low entry cost (though rides are very expensive)

Travel + Tourism Industry

Marketing for travel + tourism, produtcs + services, customer services, resources for other subjects including business, history and pshe.

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Level 3 Extended Diploma in Travel and Tourism (NCFE)

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Is this course for you.

The Level 3 Diploma in Travel and Tourism is an advanced qualification designed to teach you the applied skills and knowledge you will need, for a successful and rewarding career in the travel and tourism and business sector. This course can increase your professional accreditation for progressing directly to employment, or can provide the perfect platform for advancement on to further training, Higher Education, and BA (Hons) study.

This two-year qualification covers a comprehensive array of key industry areas, each essential to the travel and tourism industry, which can be applied to current or future employment in a variety of roles. The content has been specifically developed with employers, industry experts and experienced tutors; in order to ensure that it will be relevant in the real world, and meets the exacting needs of your future employers.

On this course you will develop an in-depth knowledge and understanding of the travel and tourism industry as a whole, while also learning a host of transferrable industry-skills that will help you in whichever career path you choose to take. You will be taught about everything from the business and marketing operations that drive the industry, through to the customer service and inter-personal skills needed to be a success in your chosen career.

Through a combination of compulsory and optional modules, you will be able to tailor your study to match your career aspirations. Whether you are interested in UK-based tourism and visitor attractions; hospitality, conferencing and events; working as a holiday representative; airline cabin crew operations; responsible and specialist tourism; or if want to get involved with the business, retail, and marketing sector of the industry; this qualification will provide you with the knowledge and skills to match your level of ambition.

With our great facilities, industry-expert tutors, and our professional links with a network of industry contacts, we have the perfect environment for you to learn about the world of travel and tourism and gain a nationally-recognised qualification.

What experience and skills will you gain?

You will study three mandatory units, and select nine optional units in areas such as:

Mandatory Units

• The UK Travel and Tourism Industry
• Customer Service in Travel and Tourism
• Preparing for a Career in Travel and Tourism

Optional Units

• Travel and Tourism Destinations
• UK Visitor Attractions
• Hospitality in Travel and Tourism
• Work Experience in Travel and Tourism
• UK Tour Operations
• Travel Agency Operations
• The UK Conference and Event Industry
• Marketing for Travel and Tourism
• UK Passenger Transport Industry
• Resort Representative Roles and Responsibilities
• Investigating Airline Cabin Crew
• UK Airports
• Worldwide Passenger Airlines
• The Cruise Industry
• UK Heritage Tourist Attractions
• Responsible Tourism
• Specialist Tourism
• Business Travel
• Storytelling for Tourism
• Tour Guiding
• Campus This course will be delivered at Lambeth College - Clapham
• 5 GCSE qualifications (or equivalent) at grade C or 4 or above
• Equivalent Level 2 vocational qualification at merit/pass or above

The Level 3 Diploma in Travel and Tourism carries the following UCAS points:

• Distinction*: 112
• Distinction: 96

You will be graded via an internally assessed and externally quality assured portfolio of evidence, which you will create in a variety of ways, including practical tasks, assignments and coursework.

Innovative assessment methods can include video production, audio commentary, report writing, leaflet and brochure creation, web page development, blogs and social media feeds, case studies, workbooks and journals, observations, and interactive presentations.

This course could lead directly to employment in a wide variety of roles in the travel and tourism industry, in a qualified capacity. It can also provide a direct route to further study and Higher Education.

After successfully passing the Level 3 Diploma in Travel and Tourism, you may wish to consider gaining further qualifications, and ultimately progressing to one of the following undergraduate degrees available at London South Bank University (additional qualifications may be required):

• Tourism and Hospitality Management BA (Hons)
• Events and Entertainment Management BA (Hons)

Course options

Starting Sep 2024

More Travel and Tourism Courses

• Travel and Tourism Level 1 Certificate in Travel and Tourism (NCFE) Level 2 Extended Certificate in Travel and Tourism (NCFE) Level 3 Diploma in Travel and Tourism (NCFE) Level 3 Extended Diploma in Travel and Tourism (NCFE)

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Travel and Tourism (Domestic) Level 3 Extended Diploma

Start your journey to an exciting career in tourism with this Level 3 qualification: the Extended Diploma in Travel and Tourism.

Reading College

This is a practical and theory work-related course. You learn by completing projects and assignments that are based on realistic workplace situations and activities. You develop the skills you need to start or progress a career in travel and tourism. The qualification will provide you with the equivalent of A or AS Levels.

What you'll learn

In year one you cover 10 units:

• investigating travel and tourism
• the business of travel and tourism
• marketing travel and tourism products and services
• the UK as a destination
• customer service in travel and tourism
• retail travel operations
• long haul travel destinations
• UK visitor attractions
• entertainment for holidaymakers
• a residential study visit in travel and tourism

You will also complete:

• Functional Skills qualifications – you get the chance to gain useful transferable skills in communication, application of number and ICT
• Welcome Host Award in customer service – customer service is very important in any industry but especially travel and tourism. With this award you identify and demonstrate skills which promote excellent customer service.

In the second year, you complete the following ten units:

• preparing for employment in the travel and tourism industry
• specialist tourism
• working as a holiday representative
• conferences and exhibitions
• responsible tourism
• European destinations
• investigating the cruise sector
• hospitality operations in travel and tourism
• handling air passengers
• researching current issues in travel and tourism (this is at Level 4)

You can also take an additional qualification in year 2: the NCFE Airline Cabin Crew Certificate.rent issues in travel and tourism (this is at Level 4)

How you'll learn and be assessed

As well as tutorials and assignments, you take part in residential trips and visits to travel and tourism organisations.

There are no exams on this course. All 20 diploma units are assessed by completion of assignments which you produce throughout the year. You also do various activities and role-plays under observation.

Entry requirements

You need to have  5 GCSE’s Grade 4 or above including GCSE English.   GCSE Maths must be a minimal of Grade 3. 

Explore your career progression options

If you are considering applying for this programme, why not explore your potential career progression routes using our handy tool.

You can explore live job vacancies, next level qualifications and apprenticeship standards in your local area. Not only this but you can also watch videos of real people talking about their experiences of working in your specific industry or occupation of interest.

Why not visit us at an Open Event and find out more about this pathway.

Why Reading College?

• Clear routes of progression with qualifications ranging from foundation level to degree level!
• Industry experienced teaching staff give you the responsibility and independence you need to take charge of your own future.

courses available

of our graduates go into work or higher education

years of teaching experience

Related courses

Travel and tourism level 2 extended certificate.

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Level 3 Applied Certificate/Extended Certificate in Tourism - Teaching from 2023

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Travel and Tourism

Level 3 extended diploma in travel and tourism.

During this advanced course, you will develop your awareness of the latest travel trends, both nationally and internationally, gain valuable work experience within the industry, understand the importance of marketing and responsible tourism, and discover what it takes to become a successful holiday representative. You may also have the opportunity to undertake Mandarin lessons too!

You could accrue up to 168 UCAS Tariff Points upon successful completion of this course, enabling you to progress on to university.

Our successful alumna, Sophie, completed this course and has since progressed to the University of Northampton, studying a degree in International Tourism Management.

When will I start the course and how long will it take?

The course will start in September and will take two years to complete.

This course will take place at our Town Centre Campus , Water Street, St Helens, WA10 1PP.

What will I study?

During this course, you will cover the following units:

• The UK/European/long-haul destinations
• The business of travel and tourism
• Customer service in travel and tourism
• Retail travel operations
• Work experience in the travel and tourism sector
• UK visitor attractions
• Entertainment for holidaymakers
• Working as a children's representative in travel and tourism
• Tourism in rural areas
• Events, conferences and exhibitions
• Investigating the cruise industry
• Organising a travel and tourism study visit
• Responsible tourism
• Marketing travel and tourism
• Products and services
• Working as a holiday representative

How is it assessed?

You will be assessed through a combination of short written tests, case studies, projects, presentations and role plays.

Do I need any previous qualifications to start this course?

You should have five GCSEs at grade 4 or above, including English and maths.

What are the course fees?

If you are a school leaver, aged 16-18, (under the age of 19 on or before 31st August 2024), you do not pay tuition fees or examination and registration fees and may be eligible for additional support depending on your financial situation. For more information, please visit our dedicated financial support page .

What can I go on to do once I have completed this course?

Once you have completed this course, you will be ready to launch your career in one of the most exciting and fastest-growing industries. You may choose to work within a holiday resort, events management, an airport and much more.

You will also have the opportunity to study a degree at university, enabling you to advance your knowledge and enhance your job prospects.

Are you ready to apply?

Ready to apply.

Simply fill in our online form here.

However, if you still have questions in relation to this course and wish to receive further information, please submit your enquiry here .

More information about Travel and Tourism

Fun in the sun for Travel and Tourism students

Hi-flying job fair inspires students, aviation students jet off to explore belfast, cabin crew students take to the skies with jet2.com, travel and tourism students work with leading events company at annual conference, high flyers return to talk careers with our cabin crew students, travel and tourism students head to the netherlands, cabin crew students off to a flying start in their careers, travel and tourism students raise money for comic relief with charity bake sale, students learn lifesaving first aid skills, cabin crew students dive into water survival assessment, former students inspire cabin crew cohort, students receive masterclass from industry expert, students gain invaluable experience working at cruise liverpool, cabin crew fire through their safety training, travel, tourism and aviation tutor's head to liverpool john lennon airport, inspiring success.

“I love being Cabin Crew, every day is different, travelling around the world visiting the most amazing places!”

Matt, Level 2 Diploma in Air Cabin Crew

Read Matt's full story More Successes -->

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• Business and Professional
• Book and Pay Online
• School Liaison

Staff and Students

• MyDay - Student Portal
• Student Email
• Absence Reporting
• Student Support
• Student Password Reset
• Parents and Carers
• Staff Intranet
• Staff Email
• Staff Password Reset
• Careers Advice and Guidance

Facilities and Services

• Colours Restaurant
• The Lounge - Hair, Beauty and Spa
• The Flower Studio

Copyright © 2024 - St Helens College and University Centre St Helens - Website. All Rights Reserved. Water St. St Helens, WA10 1PP. Tel: 0800 99 66 99

Programmes funded by the Liverpool City Region Combined Authority's Adult Education Budget are available to study here. Please visit our Student Services for further information about the financial support available to you.

• Accounts Assistant | Level 2
• Assistant Accountant | Level 3
• Professional Accounting or Taxation Technician | Level 4

Business and Management

• Customer Service Practitioner | Level 2
• Customer Service Specialist | Level 3
• Business Administrator | Level 3
• Team Leader or Supervisor | Level 3
• Assessor Coach | Level 4
• Operations or Departmental Manager | Level 5

Computing and IT

• Digital Support Technician | Level 3
• Software Developer | Level 4

Construction

• Bricklayer | Level 2
• Carpentry and Joinery | Level 2
• Painter and Decorator | Level 2
• Plasterer | Level 2
• Wall and Floor Tiler | Level 2
• Advanced Carpentry and Joinery | Level 3
• Gas Engineering Operative | Level 3
• Installation Electrician / Maintenance Electrician | Level 3
• Plumbing and Domestic Heating Technician | Level 3

Early Years and Teaching Assistant

• Early Years Practitioner | Level 2
• Early Years Educator | Level 3
• Teaching Assistant | Level 3
• Children, Young People and Families Practitioner | Level 4

Engineering

• Engineering Operative | Level 2
• Engineering Technician | Level 3
• Plate Welder | Level 3
• Maintenance and Operations Engineering Technician | Level 3
• Science Industry Maintenance Technician | Level 3
• Science Manufacturing Technician | Level 3

Hair and Beauty

• Beauty Therapist | Level 2
• Hair Professional | Level 2
• Advanced and Creative Hair Professional | Level 3

Health and Social Care

• Adult Care Worker | Level 2
• Lead Adult Care Worker | Level 3
• Leader in Adult Care | Level 5
• Dental Nurse | Level 3

Human Resources

• HR Support | Level 3
• HR Consultant / Partner | Level 5
• Senior People Professional | Level 7

Motor Vehicle

• Autocare Technician | Level 2
• Heavy Vehicle Service and Maintenance Technician | Level 3
• Laboratory Technician | Level 3
• Technician Scientist | Level 5

Please use our Short Course Application Form if you are applying for one of the following courses:

• Animal Management - Preliminary Dog Grooming
• Animal Management - Advanced Dog Grooming
• Art and Design - Ceramics Short Course
• Art and Design - Drawing and Painting Short Course (Beginners)
• Art and Design - Jewellery Making Short Course (Beginners)
• Art and Design - Photography Short Course (Intermediate)
• Art and Design - Sewing Short Course (Beginners)
• Business - Introduction to Entrepreneurship
• Catering and Hospitality - Food Safety and Hygiene
• Colours Cookery - Cooking for Health
• Colours Cookery - Cakes for Afternoon Tea
• Colours Cookery - A Taste of China
• Colours Cookery - Wine Tasting Masterclass
• Colours Cookery - A Taste of Italy
• Colours Cookery - Curries of the World
• Colours Cookery - Successful Sauces
• Colours Cookery - Cheese and Wine Evening
• Colours Cookery - A Taste of the Med
• Colours Cookery - Cupcakes and Pastries
• Colours Cookery - English Wine Evening
• Colours Cookery - A Taste of Thailand
• Colours Cookery - A Taste of Mexico
• Colours Cookery - Spanish Delights
• Colours Cookery - Gin Tasting Experience
• Colours Cookery - Artisan Bread Baking
• Colours Cookery - Flavours from the Earth - Veggie and Vegan Cookery
• Colours Cookery - Tasty Tapas Cookery Taster
• Construction - Introduction to Plastering
• Construction - Introduction to Bricklaying
• Construction - Introduction to Plumbing
• Construction - Introduction to Painting and Decorating
• Construction - Introduction to Electrical Installation
• Construction - Introduction to Joinery
• Engineering - Introductory Metal Inert Gas (MIG) Welding Skills
• Engineering - Introduction to 3D Printing
• Floristry - Christmas Holly Workshop
• Floristry - Bespoke Christmas Arrangements
• Floristry - Christmas Table Centres
• Computing and IT - Introduction to Digital Technologies
• Motorvehicle - Introduction to Vehicle Repair
• Motorvehicle - Electric/Hybrid Vehicle Awareness
• Motorvehicle - Electric Vehicle Awareness

Private Training Establishment

New Zealand Certificate in Tourism (Level 3) with strands in Aviation, Tourism and Travel

This course is available

Level of Study

Certificate

Next start date

Expected Jun 2024

Auckland City Campus

Take off on an adventure with our tourism, travel, and aviation program! Gain customer service and communication skills, and learn about tourism destinations, aviation law, and more. The perfect place to start your career in the travel and tourism industry, or launch your dream job in flight attending.

This course includes

• Customer services and communication skills
• Workplace practices like teamwork, timelines and legislative compliance
• Tourism destination knowledge
• Structure and operations for the NZ tourism industry
• Accommodation and transport in NZ tourism
• Aviation terminology, security and law
• The principles of flight and working in the aviation industry

Career opportunities

You'll be confident applying for entry level jobs in the travel and tourism industries including:

Tourism ticket sales

Attraction assistant

Reservation consultant

Visitor host

Booking assistant

Rental vehicle operations

Front desk administrator

Customer and passenger aviation services

Entry criteria

All international students must:

• Be 18 or over and ·
• Have achieved a secondary education standard equivalent to a minimum of NCEA Level 1 (for example a lower secondary education certificate in Greece, Grade 10 of an Indian Education Board, or a UK GCSE of lower than grade C)
• IELTS: Academic score of 5.5 with no band score lower than 5
• TOEFL Paper-based Test (pBT) where the test was carried out prior to 1 October 2017: Score of 550 and an essay score of 5.5.
• TOEFL Internet-based test (iBT): Score of 35 (with a writing score of 14)
• Cambridge English Qualifications: B2 First or B2 First for schools with a score of 162. No less than 154 in each skill
• OET: Minimum of Grade C or 200 in all sub-tests
• NZCEL: Level 4 (General) or (Employment)
• Pearson Test of English (Academic): PTE (Academic) score of 42 with no band score lower than 36
• Language Cert: B2 Communicator IESOL (LRWS) with HIGH PASS and no less than Pass in each skill
• Trinity ISE: ISE II with no less than merit in any band

Studying in NZ

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December 2023 International Inbound Visitor Spending

International visitors spent $19.5 billion in the united states in december 2023.

Data recently released by the National Travel and Tourism Office (NTTO) show that in December 2023 :

• International visitors spent $19.5 billion on travel to, and tourism-related activities within, the United States, an increase of more than 22% compared to December 2022 and the highest level of monthly spending since December 2019 (before the onset of reported COVID-19 cases). In fact, monthly U.S. travel and tourism exports are within $1.4 billion of their highwater mark set back in March 2018 when international visitors spent an appreciable $20.8 billion experiencing the United States.  
• Conversely, Americans spent $18.9 billion traveling abroad during December, yielding a balance of trade surplus of $544 million and the sixth consecutive month during which the United States enjoyed a balance of trade surplus for travel and tourism-related goods and services.  
• International visitors have spent more than $212.2 billion on U.S. travel and tourism-related goods and services year to date (January through December 2023), an increase of more than 28% when compared 2022; international visitors have injected, on average, more than $581 million a day into the U.S. economy during 2023.  
• U.S. Travel and tourism exports accounted for 22.4% of U.S. services exports during December 2023 and 7.5% of all U.S. exports, goods and services alike.  

Composition of Monthly Spending (Travel Exports)

• Purchases of travel and tourism-related goods and services by international visitors traveling in the United States totaled $11.3 billion during December 2023 (compared to $8.8 billion in December 2022), an increase of 28% when compared to the previous year. These goods and services include food, lodging, recreation, gifts, entertainment, local transportation in the United States, and other items incidental to foreign travel.  
• Travel receipts accounted for 58% of total U.S. travel and tourism exports in December 2023.  
• Fares received by U.S. carriers from international visitors totaled $3.4 billion in December 2023 (compared to $2.7 billion in the previous year), up 24% when compared to December 2022. These receipts represent expenditures by foreign residents on international flights provided by U.S. air carriers.  
• Passenger fare receipts accounted for 17% of total U.S. travel and tourism exports in December 2023.  
• Expenditures for educational and health-related tourism, along with all expenditures by border, seasonal, and other short-term workers in the United States totaled $4.8 billion in December 2023 (compared to $4.4 billion in December 2022), an increase of 11% when compared to the previous year.  
• Medical tourism, education, and short-term worker expenditures accounted for 25% of total U.S. travel and tourism exports in December 2023.

Interested in an interactive data visualization of these statistics? Please visit our Monthly Travel Trade Monitor for a more comprehensive and customizable experience.

Monthly Travel Trade Monitor